Kaspersky lab ENDPOINT SECURITY 8.0 User Manual

Kaspersky Endpoint Security 8 for Mac

Administrator’s guide

APPLICATION VERSION: 8.0

Dear User!

Thank you for choosing our product. We hope that this documentation will help you in your work and will provide answers regarding this software product.

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Document revision date: 10/21/2010

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KASPERSKY LAB END USER LICENSE AGREEMENT

IMPORTANT LEGAL NOTICE TO ALL USERS: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT BEFORE YOU START USING THE SOFTWARE.

BY CLICKING THE ACCEPT BUTTON IN THE LICENSE AGREEMENT WINDOW OR BY ENTERING CORRESPONDING SYMBOL(-S) YOU CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. SUCH ACTION IS A SYMBOL OF YOUR SIGNATURE AND YOU ARE CONSENTING TO BE BOUND

BY AND ARE BECOMING A PARTY TO THIS AGREEMENT AND AGREE THAT THIS AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOU. IF YOU DO NOT AGREE TO

ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, CANCEL THE INSTALLATION OF THE SOFTWARE AND DO NOT INSTALL THE SOFTWARE.

IF LICENSE CONTRACT OR SIMILAR DOCUMENT ACCOMPANIES SOFTWARE, TERMS OF THE SOFTWARE USE DEFINED IN SUCH DOCUMENT PREVAIL OVER CURRENT END USER LICENSE AGREEMENT.

AFTER CLICKING THE ACCEPT BUTTON IN THE LICENSE AGREEMENT WINDOW OR AFTER ENTERING CORRESPONDING SYMBOL(-S) YOU HAVE THE RIGHT TO USE THE SOFTWARE IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT.

1. Definitions

1.1. Software means software including any Updates and related materials.

1.2. Rightholder (owner of all rights, whether exclusive or otherwise to the Software) means Kaspersky Lab ZAO, a company incorporated according to the laws of the Russian Federation.

1.3. Computer(s) means hardware(s), including personal computers, laptops, workstations, personal digital assistants, ‘smart phones’, hand-held devices, or other electronic devices for which the Software was designed where the Software will be installed and/or used.

1.4. End User (You/Your) means individual(s) installing or using the Software on his or her own behalf or who is legally using a copy of the Software; or, if the Software is being downloaded or installed on behalf of an organization, such as an employer, "You" further means the organization for which the Software is downloaded or installed and it is represented hereby that such organization has authorized the person accepting this agreement to do so on its behalf. For purposes hereof the term "organization," without limitation, includes any partnership, limited liability company, corporation, association, joint stock company, trust, joint venture, labor organization, unincorporated organization, or governmental authority.

1.5. Partner(s) means organizations or individual(s), who distributes the Software based on an agreement and license with the Rightholder.

1.6. Update(s) means all upgrades, revisions, patches, enhancements, fixes, modifications, copies, additions or maintenance packs etc.

1.7. User Manual means user manual, administrator guide, reference book and related explanatory or other materials.

2. Grant of License

2.1. You are given a non-exclusive license to store, load, install, execute, and display (to "use") the Software on a specified number of Computers in order to assist in protecting Your Computer on which the Software is installed, from threats described in the User Manual, according to the all technical requirements described in the User Manual and according to the terms and conditions of this Agreement (the "License") and you accept this License: Trial Version. If you have received, downloaded and/or installed a trial version of the Software and are hereby granted an evaluation license for the Software, you may use the Software only for evaluation purposes and only during the single applicable evaluation period, unless otherwise indicated, from the date of the initial installation. Any use of the Software for other purposes or beyond the applicable evaluation period is strictly prohibited.

Multiple Environment Software; Multiple Language Software; Dual Media Software; Multiple Copies; Bundles. If you use different versions of the Software or different language editions of the Software, if you receive the Software on multiple media, if you otherwise receive multiple copies of the Software, or if you received the Software bundled with other software, the total permitted number of your Computers on which all versions of the Software are installed shall correspond to the number of computers specified in licenses you have obtained provided that unless the licensing terms provide otherwise, each acquired license entitles you to install and use the Software on such a number of Computer(s) as is specified in Clauses 2.2 and 2.3.

A D M I N I S T R A T O R ' S G U I D E

2.2. If the Software was acquired on a physical medium You have the right to use the Software for protection of such a number of Computer(s) as is specified on the Software package.

2.3. If the Software was acquired via the Internet You have the right to use the Software for protection of such a number of Computers that was specified when You acquired the License to the Software.

2.4. You have the right to make a copy of the Software solely for back-up purposes and only to replace the legally owned copy if such copy is lost, destroyed or becomes unusable. This back-up copy cannot be used for other purposes and must be destroyed when you lose the right to use the Software or when Your license expires or is terminated for any other reason according to the legislation in force in the country of your principal residence or in the country where You are using the Software.

2.5. From the time of the Software activation or after license key file installation (with the exception of a trial version of the Software) You have the right to receive the following services for the defined period specified on the Software package (if the Software was acquired on a physical medium) or specified during acquisition (if the Software was acquired via the Internet):

- Updates of the Software via the Internet when and as the Rightholder publishes them on its website or through other online services. Аny Updates that you may receive become part of the Software and the terms and conditions of this Agreement apply to them;

- Technical Support via the Internet and Technical Support telephone hotline.

3. Activation and Term

3.1. If You modify Your Computer or make changes to other vendors’ software installed on it, You may be required by the Rightholder to repeat activation of the Software or license key file installation. The Rightholder reserves the right to use any means and verification procedures to verify the validity of the License and/or legality of a copy of the Software installed and/or used on Your Computer.

3.2. If the Software was acquired on a physical medium, the Software can be used, upon your acceptance of this Agreement, for the period that is specified on the package commencing upon acceptance of this Agreement.

3.3. If the Software was acquired via the Internet, the Software can be used, upon your acceptance of this Agreement, for the period that was specified during acquisition.

3.4. You have the right to use a trial version of the Software as provided in Clause 2.1 without any charge for the single applicable evaluation period (30 days) from the time of the Software activation according to this Agreement provided that the trial version does not entitle You Updates and Technical support via the Internet and Technical support telephone hotline.

3.5. Your License to Use the Software is limited to the period of time as specified in Clauses 3.2 or 3.3 (as applicable) and the remaining period can be viewed via means described in User Manual.

3.6. If You have acquired the Software that is intended to be used on more than one Computer then Your License to Use the Software is limited to the period of time starting from the date of activation of the Software or license key file installation on the first Computer.

3.7. Without prejudice to any other remedy in law or in equity that the Rightholder may have, in the event of any breach by You of any of the terms and conditions of this Agreement, the Rightholder shall at any time without notice to You be entitled to terminate this License without refunding the purchase price or any part thereof.

3.8. You agree that in using the Software and in using any report or information derived as a result of using this Software, you will comply with all applicable international, national, state, regional and local laws and regulations, including, without limitation, privacy, copyright, export control and obscenity law.

3.9. Except as otherwise specifically provided herein, you may not transfer or assign any of the rights granted to you under this Agreement or any of your obligations pursuant hereto.

4. Technical Support

4.1. The Technical Support described in Clause 2.5 of this Agreement is provided to You when the latest Update of the Software is installed (except for a trial version of the Software). Technical support service: http://support.kaspersky.com

4.2. User’s Data, specified in Personal Cabinet/My Kaspersky Account, can be used by Technical Support specialists only during processing User’s request.

5. Limitations

5.1. You shall not emulate, clone, rent, lend, lease, sell, modify, decompile, or reverse engineer the Software or disassemble or create derivative works based on the Software or any portion thereof with the sole exception of a nonwaivable right granted to You by applicable legislation, and you shall not otherwise reduce any part of the Software to human readable form or transfer the licensed Software, or any subset of the licensed Software, nor permit any third party to do so, except to the extent the foregoing restriction is expressly prohibited by applicable law. Neither Software’s binary code nor source may be used or reverse engineered to re-create the program algorithm, which is proprietary. All rights not expressly granted herein are reserved by Rightholder and/or its suppliers, as applicable. Any such unauthorized use of the Software shall result in immediate and automatic termination of this Agreement and the License granted hereunder and may result in criminal and/or civil prosecution against You.

5.2. You shall not transfer the rights to use the Software to any third party.

K A S P E R S K Y L AB E N D U S E R L I C E N S E AG R E E M E N T

5.3. You shall not provide the activation code and/or license key file to third parties or allow third parties access to the activation code and/or license key which are deemed confidential data of Rightholder.

5.4. You shall not rent, lease or lend the Software to any third party.

5.5. You shall not use the Software in the creation of data or software used for detection, blocking or treating threats described in the User Manual.

5.6. Your key file can be blocked in case You breach any of the terms and conditions of this Agreement.

5.7. If You are using the trial version of the Software You do not have the right to receive the Technical Support specified

in Clause 4 of this Agreement and You don’t have the right to transfer the license or the rights to use the Software to any

third party.

6. Limited Warranty and Disclaimer

6.1. The Rightholder guarantees that the Software will substantially perform according to the specifications and descriptions set forth in the User Manual provided however that such limited warranty shall not apply to the following: (w) Your Computer’s deficiencies and related infringement for which Rightholder’s expressly disclaims any warranty responsibility; (x) malfunctions, defects, or failures resulting from misuse; abuse; accident; neglect; improper installation, operation or maintenance; theft; vandalism; acts of God; acts of terrorism; power failures or surges; casualty; alteration, non-permitted modification, or repairs by any party other than Rightholder; or any other third parties’ or Your actions or causes beyond Rightholder’s reasonable control; (y) any defect not made known by You to Rightholder as soon as practical after the defect first appears; and (z) incompatibility caused by hardware and/or software components installed on Your Computer.

6.2. You acknowledge, accept and agree that no software is error free and You are advised to back-up the Computer, with frequency and reliability suitable for You.

6.3. The Rightholder does not provide any guarantee that the Software will work correctly in case of violations of the terms described in the User Manual or in this Agreement.

6.4. The Rightholder does not guarantee that the Software will work correctly if You do not regularly download Updates specified in Clause 2.5 of this Agreement.

6.5. The Rightholder does not guarantee protection from the threats described in the User Manual after the expiration of the period specified in Clauses 3.2 or 3.3 of this Agreement or after the License to use the Software is terminated for any reason.

6.6. THE SOFTWARE IS PROVIDED "AS IS" AND THE RIGHTHOLDER MAKES NO REPRESENTATION AND GIVES NO WARRANTY AS TO ITS USE OR PERFORMANCE. EXCEPT FOR ANY WARRANTY, CONDITION, REPRESENTATION OR TERM THE EXTENT TO WHICH CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW THE RIGHTHOLDER AND ITS PARTNERS MAKE NO WARRANTY, CONDITION, REPRESENTATION, OR TERM (EXPRESSED OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE) AS TO ANY MATTER INCLUDING, WITHOUT LIMITATION, NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, SATISFACTORY QUALITY, INTEGRATION, OR APPLICABILITY FOR A PARTICULAR PURPOSE. YOU ASSUME ALL FAULTS, AND THE ENTIRE RISK AS TO PERFORMANCE AND RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, THE RIGHTHOLDER MAKES NO REPRESENTATION AND GIVES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET ANY OR ALL YOUR REQUIREMENTS WHETHER OR NOT DISCLOSED TO THE RIGHTHOLDER .

7. Exclusion and Limitation of Liability

7.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE RIGHTHOLDER OR ITS PARTNERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR LOSS OF PRIVACY, FOR CORRUPTION, DAMAGE AND LOSS OF DATA OR PROGRAMS, FOR FAILURE TO MEET ANY DUTY INCLUDING ANY STATUTORY DUTY, DUTY OF GOOD FAITH OR DUTY OF REASONABLE CARE, FOR NEGLIGENCE, FOR ECONOMIC LOSS, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES, INFORMATON, SOFTWARE, AND RELATED CONTENT THROUGH THE SOFTWARE OR OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS AGREEMENT, OR ARISING OUT OF ANY BREACH OF CONTRACT OR ANY TORT (INCLUDING NEGLIGENCE, MISREPRESENTATION, ANY STRICT LIABILITY OBLIGATION OR DUTY), OR ANY BREACH OF STATUTORY DUTY, OR ANY BREACH OF WARRANTY OF THE RIGHTHOLDER AND/OR ANY OF ITS PARTNERS, EVEN IF THE RIGHTHOLDER AND/OR ANY PARTNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU AGREE THAT IN THE EVENT THE RIGHTHOLDER AND/OR ITS PARTNERS ARE FOUND LIABILE, THE LIABILITY OF THE RIGHTHOLDER AND/OR ITS PARTNERS SHALL BE LIMITED BY THE COSTS OF THE SOFTWARE. IN NO CASE SHALL THE LIABILITY OF THE RIGHTHOLDER AND/OR ITS PARTNERS EXCEED THE FEES PAID FOR THE SOFTWARE TO THE RIGHTHOLDER OR THE PARTNER (AS MAY BE APPLICABLE).

A D M I N I S T R A T O R ' S G U I D E

NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS ANY CLAIM FOR DEATH AND PERSONAL INJURY. FURTHER IN THE EVENT ANY DISCLAIMER, EXCLUSION OR LIMITATION IN THIS AGREEMENT CANNOT BE EXLUDED OR LIMITED ACCORDING TO APPLICABLE LAW THEN ONLY SUCH DISCLAIMER, EXCLUSION OR LIMITATION SHALL NOT APPLY TO YOU AND YOU CONTINUE TO BE BOUND BY ALL THE REMAINING DISCLAIMERS, EXCLUSIONS AND LIMITATIONS.

8. GNU and Other Third Party Licenses

8.1. The Software may include some software programs that are licensed (or sublicensed) to the user under the GNU General Public License (GPL) or other similar free software licenses which, among other rights, permit the user to copy, modify and redistribute certain programs, or portions thereof, and have access to the source code ( "Open Source Software"). If such licenses require that for any software, which is distributed to someone in an executable binary format, that the source code also be made available to those users, then the source code should be made available by sending the request to source@kaspersky.com or the source code is supplied with the Software. If any Open Source Software licenses require that the Rightholder provide rights to use, copy or modify an Open Source Software program that are broader than the rights granted in this Agreement, then such rights shall take precedence over the rights and restrictions herein.

9. Intellectual Property Ownership

9.1. You agree that the Software and the authorship, systems, ideas, methods of operation, documentation and other information contained in the Software, are proprietary intellectual property and/or the valuable trade secrets of the Rightholder or its partners and that the Rightholder and its partners, as applicable, are protected by civil and criminal law, and by the law of copyright, trade secret, trademark and patent of the Russian Federation, European Union and the United States, as well as other countries and international treaties. This Agreement does not grant to You any rights to the intellectual property including any the Trademarks or Service Marks of the Rightholder and/or its partners ("Trademarks"). You may use the Trademarks only insofar as to identify printed output produced by the Software in accordance with accepted trademark practice, including identification of the Trademark owner’s name. Such use of any Trademark does not give you any rights of ownership in that Trademark. The Rightholder and/or its partners own and retain all right, title, and interest in and to the Software, including without limitation any error corrections, enhancem ents, Updates or other modifications to the Software, whether made by the Rightholder or any third party, and all copyrights, patents, trade secret rights, trademarks, and other intellectual property rights therein. Your possession, installation or use of the Software does not transfer to you any title to the intellectual property in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement. All copies of the Software made hereunder must contain the same proprietary notices that appear on and in the Software. Except as stated herein, this Agreement does not grant you any intellectual property rights in the Software and you acknowledge that the License, as further defined herein, granted under this Agreement only provides you with a right of limited use under the terms and conditions of this Agreement. Rightholder reserves all rights not expressly granted to you in this Agreement.

9.2. You agree not to modify or alter the Software in any way. You may not remove or alter any copyright notices or other proprietary notices on any copies of the Software.

10. Governing Law; Arbitration

10.1. This Agreement will be governed by and construed in accordance with the laws of the Russian Federation without reference to conflicts of law rules and principles. This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Any dispute arising out of the interpretation or application of the terms of this Agreement or any breach thereof shall, unless it is settled by direct negotiation, be settled by in the International Commercial Arbitration Court at the Russian Federation Chamber of Commerce and Industry in Moscow, the Russian Federation. Any award rendered by the arbitrator shall be final and binding on the parties and any judgment on such arbitration award may be enforced in any court of competent jurisdiction. Nothing in this Section 10 shall prevent a Party from seeking or obtaining equitable relief from a court of competent jurisdiction, whether before, during or after arbitration proceedings.

11. Period for Bringing Actions

11.1. No action, regardless of form, arising out of the transactions under this Agreement, may be brought by either party hereto more than one (1) year after the cause of action has occurred, or was discovered to have occurred, except that an action for infringement of intellectual property rights may be brought within the maximum applicable statutory period.

12. Entire Agreement; Severability; No Waiver

12.1. This Agreement is the entire agreement between you and Rightholder and supersedes any other prior agreements, proposals, communications or advertising, oral or written, with respect to the Software or to subject matter of this Agreement. You acknowledge that you have read this Agreement, understand it and agree to be bound by its terms. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, void, or unenforceable for any reason, in whole or in part, such provision will be more narrowly construed so that it becomes legal and enforceable, and

K A S P E R S K Y L AB E N D US E R L I C E N S E A G R E E M E N T

the entire Agreement will not fail on account thereof and the balance of the Agreement will continu e in full force and effect to the maximum extent permitted by law or equity while preserving, to the fullest extent possible, its original intent . No waiver of any provision or condition herein shall be valid unless in writing and signed by you and an authorized representative of Rightholder provided that no waiver of any breach of any provisions of this Agreement will constitute a

waiver of any prior, concurrent or subsequent breach. Rightholder’s failure to insist upon or enforce strict performance of

any provision of this Agreement or any right shall not be construed as a waiver of any such provision or right.

13. Rightholder Contact Information

Should you have any questions concerning this Agreement, or if you desire to contact the Rightholder for any reason, please contact our Customer Service Department at:

Kaspersky Lab ZAO, 10 build. 1, 1st Volokolamsky Proezd Moscow, 123060 Russian Federation Tel: +7-495-797-8700 Fax: +7-495-645-7939 E-mail: info@kaspersky.com Web site: www.kaspersky.com

© 1997-2010 Kaspersky Lab ZAO. All Rights Reserved. The Software and any accompanying documentation are copyrighted and protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

CONTENT

KASPERSKY LAB END USER LICENSE AGREEMENT .............................................................................................. 3

ABOUT THIS GUIDE ................................................................................................................................................... 13

In this document ..................................................................................................................................................... 13

Document conventions ........................................................................................................................................... 15

ADDITIONAL SOURCES OF INFORMATION ............................................................................................................. 16

KASPERSKY ENDPOINT SECURITY 8 ...................................................................................................................... 18

Distribution kit ......................................................................................................................................................... 19

Hardware and software system requirements ........................................................................................................ 19

INSTALLING THE APPLICATION ............................................................................................................................... 20

Preparing for installation ......................................................................................................................................... 20

Installing the application ......................................................................................................................................... 20

Kaspersky Endpoint Security default installation ............................................................................................... 21

Kaspersky Endpoint Security custom installation .............................................................................................. 22

Preparing for use after installation .......................................................................................................................... 23

Deleting the application .......................................................................................................................................... 24

LICENSE MANAGEMENT ........................................................................................................................................... 25

About license .......................................................................................................................................................... 25

Viewing license information .................................................................................................................................... 26

Purchasing a license .............................................................................................................................................. 26

Renewing a license ................................................................................................................................................ 27

About End User License Agreement ...................................................................................................................... 28

About the activation code ....................................................................................................................................... 28

About the key file .................................................................................................................................................... 28

Kaspersky Endpoint Security activation .................................................................................................................. 28

Trial version activation ...................................................................................................................................... 28

Activating the application with an activation code ............................................................................................. 29

Activating the application with a key file ............................................................................................................ 30

APPLICATION INTERFACE ........................................................................................................................................ 31

Kaspersky Endpoint Security icon .......................................................................................................................... 31

Main application window ......................................................................................................................................... 33

Application preferences window ............................................................................................................................. 34

Notification windows and pop-up messages ........................................................................................................... 35

About notifications ............................................................................................................................................. 36

Methods of receiving notifications ..................................................................................................................... 36

Configuring receipt of notifications .................................................................................................................... 37

About pop-up messages ................................................................................................................................... 38

Configuring the Kaspersky Endpoint Security interface .......................................................................................... 38

STARTING AND STOPPING THE APPLICATION ...................................................................................................... 40

Closing Kaspersky Endpoint Security ..................................................................................................................... 40

Configuring the automatic startup of Kaspersky Endpoint Security ........................................................................ 40

Configuring the power-saving mode ....................................................................................................................... 41

C O N T E N T

COMPUTER PROTECTION STATUS ......................................................................................................................... 42

Assessing the computer's protection status ............................................................................................................ 42

Security Assistant ................................................................................................................................................... 43

SOLVING TYPICAL TASKS ......................................................................................................................................... 44

How to perform a full scan of your computer for viruses ......................................................................................... 44

How to perform a quick scan of your computer ...................................................................................................... 45

How to scan a file, folder or disk for viruses ........................................................................................................... 45

How to configure a scheduled scan of your computer ............................................................................................ 45

How to purchase or renew license .......................................................................................................................... 46

How to update application databases and modules ............................................................................................... 46

How to export the application preferences to Kaspersky Endpoint Security installed on another computer ........... 47

What to do if file access is blocked ......................................................................................................................... 47

What to do if you suspect an object of being infected with a virus .......................................................................... 48

How to restore an object that has been deleted or disinfected by the application .................................................. 49

How to view the report on the application's operation ............................................................................................. 49

What to do when the application's notifications appear .......................................................................................... 49

ADVANCED APPLICATION SETTINGS ...................................................................................................................... 50

Creating a protection scope .................................................................................................................................... 50

Selecting malicious programs to be monitored ................................................................................................. 50

Creating a trusted zone ..................................................................................................................................... 52

File Anti-Virus ......................................................................................................................................................... 54

Disabling file protection ..................................................................................................................................... 55

Restoring protection on your computer ............................................................................................................. 57

Configuring File Anti-Virus ................................................................................................................................ 58

Selecting the security level .......................................................................................................................... 58

Specifying the types of files to scan ............................................................................................................ 59

Creating a protection scope ........................................................................................................................ 60

Configuring additional settings .................................................................................................................... 61

Selecting actions on objects ........................................................................................................................ 63

Restoring default file protection settings ........................................................................................................... 63

File protection statistics ..................................................................................................................................... 64

Virus Scan .............................................................................................................................................................. 65

Managing virus scan tasks ................................................................................................................................ 66

Launching / pausing virus scan task ............................................................................................................ 66

Creating virus scan tasks ............................................................................................................................ 68

Creating a list of objects to scan ....................................................................................................................... 70

Configuring virus scan tasks ............................................................................................................................. 71

Selecting the security level .......................................................................................................................... 72

Specifying the types of objects to scan ....................................................................................................... 73

Selecting actions on objects ........................................................................................................................ 74

Configuring the virus scan task schedule .................................................................................................... 75

Running scan tasks under user account ..................................................................................................... 76

Assigning uniform scan settings to all tasks ................................................................................................ 77

Restoring default scan settings ......................................................................................................................... 78

Virus scan statistics .......................................................................................................................................... 79

Updating the application ......................................................................................................................................... 81

Starting update .................................................................................................................................................. 82

Rolling back the last update .............................................................................................................................. 82

A D M I N I S T R A T O R ' S G U I D E

Updating from a local source ............................................................................................................................ 83

Configuring the update ...................................................................................................................................... 85

Selecting the update mode and objects ...................................................................................................... 85

Selecting an update source ......................................................................................................................... 86

Configuring scheduled update task launch .................................................................................................. 88

Configuring connection to a proxy server .................................................................................................... 88

Update statistics ................................................................................................................................................ 89

Reports and Storages ............................................................................................................................................. 90

Quarantine ........................................................................................................................................................ 91

Viewing the contents of Quarantine............................................................................................................. 91

Actions on quarantined objects ................................................................................................................... 92

Scan of Quarantine after update ................................................................................................................. 93

Backup Storage ................................................................................................................................................ 94

Viewing the contents of Backup .................................................................................................................. 94

Actions on backup copies ............................................................................................................................ 95

Reports ............................................................................................................................................................. 96

Configuring reports and storages ...................................................................................................................... 98

Configuring the report settings .................................................................................................................... 98

Configuring Quarantine and Backup Storage .............................................................................................. 99

WORKING WITH THE APPLICATION FROM THE COMMAND LINE ...................................................................... 101

Viewing Help ......................................................................................................................................................... 102

Virus scan ............................................................................................................................................................. 102

Updating the application ....................................................................................................................................... 104

Rolling back the last update .................................................................................................................................. 105

Starting / stopping a protection component or a task ............................................................................................ 105

Statistics on a component's operation or a task ................................................................................................... 106

Exporting protection settings ................................................................................................................................ 107

Importing protection settings ................................................................................................................................. 107

Activating the application ...................................................................................................................................... 107

Closing the application ......................................................................................................................................... 108

Return codes of the command line ....................................................................................................................... 108

MANAGING THE APPLICATION VIA KASPERSKY ADMINISTRATION KIT ........................................................... 109

Standard deployment scheme .............................................................................................................................. 111

Installing software required for the remote administration of Kaspersky Endpoint Security .................................. 112

Installing the Kaspersky Endpoint Security management plugin ..................................................................... 112

Local installation of Network Agent ................................................................................................................. 113

Installation of Network Agent using the SSH protocol ..................................................................................... 114

Updating Network Agent via Kaspersky Administration Kit ............................................................................. 115

Uninstallation of Network Agent ...................................................................................................................... 116

Remote installation of Kaspersky Endpoint Security ............................................................................................ 117

Installing the application using the SSH protocol ............................................................................................ 117

Installing the application via Kaspersky Administration Kit .............................................................................. 118

Removing the application via Kaspersky Administration Kit ............................................................................ 119

Managing Network Agent ..................................................................................................................................... 120

Connecting a client computer to Administration Server manually. Utility tool klmover .................................... 121

Checking the connection between a client computer and Administration Server manually. Utility tool klnagchk122

Starting / stopping Network Agent on a client computer ................................................................................. 123

Administering the application ................................................................................................................................ 123

C O N T E N T

Starting and stopping the application .............................................................................................................. 124

Modifying the application settings ................................................................................................................... 126

Enabling and disabling file protection ........................................................................................................ 126

Configuring the automatic startup of Kaspersky Endpoint Security ........................................................... 128

Creating a trusted zone ............................................................................................................................. 128

Selecting malicious programs to be monitored .......................................................................................... 130

Configuring the power-saving mode .......................................................................................................... 131

Configuring receipt of notifications ............................................................................................................ 132

Configuring the Kaspersky Endpoint Security icon display ........................................................................ 133

Configuring the report settings .................................................................................................................. 133

Configuring Quarantine and Backup Storage ............................................................................................ 135

Configuring connection to a proxy server .................................................................................................. 135

Managing tasks .................................................................................................................................................... 136

Starting and stopping tasks ............................................................................................................................. 138

Creating tasks ................................................................................................................................................. 139

New task wizard .............................................................................................................................................. 140

Step 1. Entering general data on the task ................................................................................................. 140

Step 2. Selecting an application and defining the task type ...................................................................... 140

Step 3. Configuring settings for the selected task type .............................................................................. 140

Step 4. Configuring a schedule ................................................................................................................. 141

Step 5. Completing task creation............................................................................................................... 141

Configuring task settings ................................................................................................................................. 141

Configuring File Anti-Virus ......................................................................................................................... 143

Configuring virus scan tasks ..................................................................................................................... 144

Configuring the update task ...................................................................................................................... 146

Managing policies ................................................................................................................................................. 147

Creating policies ............................................................................................................................................. 148

Policy Creation Wizard .................................................................................................................................... 148

Step 1. Entering general data on the policy ............................................................................................... 148

Step 2. Selecting an application ................................................................................................................ 148

Step 3. Selecting a policy status................................................................................................................ 149

Step 4. Configuring web traffic settings ..................................................................................................... 149

Step 5. Adjusting the virus scan settings ................................................................................................... 149

Step 6. Configuring update settings .......................................................................................................... 149

Step 7. Network configuration ................................................................................................................... 150

Step 8. Configuring user interaction settings ............................................................................................. 150

Step 9. Configuring reports and storages .................................................................................................. 150

Step 10. Completing creation of a policy ................................................................................................... 151

Configuring policy settings .............................................................................................................................. 151

CONTACTING TECHNICAL SUPPORT SERVICE ................................................................................................... 153

APPENDIX ................................................................................................................................................................. 155

List of objects to scan by extension ...................................................................................................................... 155

Permissible file exclusion masks .......................................................................................................................... 157

Allowed exclusion masks according to the Virus Encyclopedia classification ....................................................... 158

A D M I N I S T R A T O R ' S G U I D E

GLOSSARY ............................................................................................................................................................... 159

KASPERSKY LAB ...................................................................................................................................................... 164

INFORMATION ABOUT THIRD-PARTY CODE ........................................................................................................ 165

Program code ....................................................................................................................................................... 165

ADOBE ABI-SAFE CONTAINERS 1.0 ............................................................................................................ 166

BOOST 1.39.0 ................................................................................................................................................ 166

CURL 7.19.3 ................................................................................................................................................... 166

EXPAT 1.2 ...................................................................................................................................................... 166

FMT.H ............................................................................................................................................................. 167

GROWL 1.1.5 ................................................................................................................................................. 167

INFO-ZIP 5.51 ................................................................................................................................................. 168

LIBPNG 1.2.8 .................................................................................................................................................. 168

LIBUTF............................................................................................................................................................ 168

LZMALIB 4.43 ................................................................................................................................................. 169

MD5.H ............................................................................................................................................................. 169

RFC1321-BASED (RSA-FREE) MD5 LIBRARY ............................................................................................. 169

SHA1.C 1.2 ..................................................................................................................................................... 169

STLPORT 5.2.1 .............................................................................................................................................. 170

TINYXML 2.5.3 ............................................................................................................................................... 170

ZLIB 1.0.8, 1.2.3 ............................................................................................................................................. 170

Development tools ................................................................................................................................................ 170

GCC 4.0.1 ....................................................................................................................................................... 170

Other information .................................................................................................................................................. 174

INDEX ........................................................................................................................................................................ 176

ABOUT THIS GUIDE

IN THIS SECTION:

In this document .............................................................................................................................................................. 13

Document conventions .................................................................................................................................................... 15

This document is a guide to the installation, setup and operation of Kaspersky Endpoint Security 8 for Mac, as well as for remote administration of the application through Kaspersky Administration Kit. This document is intended both for a wide audience and for system administrators. Users should have a basic knowledge of working with an Apple Macintosh. They should be familiar with the interface of the Mac OS X operating system, have basic skills of working with it and be able to use email programs and the Internet.

The aim of the document is:

to help users to install the application on the computer on their own, and activate and configure it with regard to

their needs;

to help an administrator in solving problems related to remote administration of the application through

Kaspersky Administration Kit;

to provide a quick search of the information on application related issues;

to tell users about additional sources of information about the application and explain how to contact Kaspersky

Lab Technical Support Service.

IN THIS DOCUMENT

The user guide for Kaspersky Endpoint Security 8 is comprised of the following sections:

Additional sources of information

This sections lists sources of additional information about the application and Internet resources where you can discuss it, share your ideas, ask questions, and receive answers.

Kaspersky Endpoint Security 8

This section contains a description of the application's new features, and brief information on its components and functionality. It shows the function of each part of the package supplied and a range of services available to registered users of the application. This section contains hardware and software requirements which the computer must meet for the installation of Kaspersky Endpoint Security.

Installing the application

This section contains instructions that will help you to install the application on the computer locally. This section also describes the application uninstall procedure.

License management

This section contains information regarding the basic concepts used in the context of the application licensing. This section describes how to activate the application, where to view information about the current license, and how to purchase and renew a license.

A D M I N I S T R A T O R ' S G U I D E

Application interface

This section contains description of the basic GUI components of the application: icon and context menu, main application window, settings window, and notification windows.

Starting and stopping the application

This section provides you with information about how to launch the application and close it.

Computer protection status

This section contains information about how to know whether your computer is protected at the moment, or if its security is under threat, as well as how to eliminate emerging threats with the help of Security Assistant.

Solving typical tasks

This section describes the tasks encountered by the most users when working with the application as well as the procedures developed for carrying out these tasks.

Advanced application settings

This section provides detailed information about each application component and describes the operation and configuration algorithms for each component.

Working with the application from the command line

This section contains description of the use of the application and its components involving the command line.

Administering the application via Kaspersky Administration Kit

This section contains a detailed description of the installation of Kaspersky Endpoint Security onto a remote user computer, as well as the installation of software required for remote administration of the application through Kaspersky Administration Kit. This section discusses application deployment over the network and remote administration of the application through Kaspersky Administration Kit using tasks and group policies.

Contacting Technical Support Service

This section contains instructions for contacting Kaspersky Lab support services.

Appendix

This section includes reference information which complements the document text.

Glossary

This section contains the list of terms used in the document and their definitions.

A B O U T T H I S GU I D E

SAMPLE TEXT

DOCUMENT CONVENTIONS DESCRIPTION

Please note that...

Warnings are highlighted in red and enclosed in frames. Warnings contain important information, for example, on safety-critical computer operations.

It is recommended to use...

Notes are enclosed in frames. Notes contain additional and reference information.

Example:

...

Examples are given in section, on a yellow background, and under the heading "Example".

A virus is...

New terms are marked in italics.

Command-A

Names of keyboard keys appear in a bold typeface.

Key names joined by a "minus" sign represent key combinations.

Enable

Names of interface components, for example, input fields, menu commands, buttons, etc., are indicted in bold.

To configure a task schedule:

Instructions are marked by the arrow symbol.

Introductory phrases to introductions are marked in italics.

kav update

Text in the command line or text of messages displayed on screen has a special font.

Variables are enclosed in angle brackets. Instead of a variable, the corresponding value is placed in each case, and the angle brackets are omitted.

DOCUMENT CONVENTIONS

The document conventions described in the table below are used in this Guide.

Table 1. Document conventions

ADDITIONAL SOURCES OF INFORMATION

You can refer to the following sources of information about the application:

application page at the Kaspersky Lab website;

application page at the Technical Support Service website (Knowledge Base);

Kaspersky Lab products users forum;

help system.

Application page at the Kaspersky Lab website

This page (http://www.kaspersky.com/endpoint-security-mac) will provide you with general information on Kaspersky Endpoint Security 8 and its features and options. You can purchase Kaspersky Endpoint Security 8 or extend your license in our eStore.

Application page at the Technical Support Service website (Knowledge Base)

Knowledge Base is a separate section of the Technical Support Service website (http://support.kaspersky.com/kes8mac), which provides recommendations for using Kaspersky Lab products. This page contains articles published by Technical Support Service.

These articles provide useful information, recommendations and answers to frequently asked questions related to the purchase, installation and use of Kaspersky Endpoint Security 8. They are grouped by topics, for example: "Troubleshooting", "Configuring the update", or "Configuring File Anti-Virus". The articles may answer questions, which are related not only to Kaspersky Endpoint Security 8 but also to other Kaspersky Lab products; they also may contain Technical Support Service news.

To switch to the Knowledge Base, open the main application window (on page 33), click the button and click the

Technical Support Service button in the window that opens.

Users forum

If your question does not require an urgent answer, you can discuss it with Kaspersky Lab specialists and other users in our forum (http://forum.kaspersky.com). It is also a separate section on the Technical Support Service website and contains Kaspersky Endpoint Security 8 users' questions, feedback, and requests.

In this forum you can view existing topics, leave comments, create new topics, and use the search engine.

To go to this resource, open the main application window (on page 33), click the button and in the window that opens click the Forum button.

Help system

The application includes the full help and context help files. The full help file contains information about how to manage the protection of your computer: view the protection status, scan various areas of your computer for viruses, perform updates, handle reports and storages. Besides that, the context help file provides you with information about all windows of the application, listing and describing the settings and tasks related to each of them.

To open the full help, open the main application window (on page 33) and click the button. To open the context

help, open the required window or the tab, and click the button.

A D D I T I O N A L S O U R C E S O F I N F O R M A T I O N

If you cannot find a solution to your problem in the Knowledge Base, in the Users forum, in the help system or documentation, we recommend that you contact Kaspersky Lab Technical Support Service (see section "Contacting Technical Support Service" on page 153).

KASPERSKY ENDPOINT SECURITY 8

Kaspersky Endpoint Security 8 for Mac (hereinafter Kaspersky Endpoint Security) is intended for use under the Mac OS X operating system to protect your computer from viruses and malware. The following options are implemented in the application:

File Anti-Virus

Real-time protection of the computer's file system: interception and analysis of attempts to access the file system; disinfection, deletion of malicious objects and isolation of potentially infected objects for further analysis.

Virus Scan

Search and deactivation of malicious code at the user's request: search and analysis of malicious and potentially infected objects in the designated protection areas; disinfection, deletion, or isolation of objects for further analysis.

The most useful virus scan tasks are included in the Kaspersky Endpoint Security package: full computer scan and quick scan of critical areas.

Update

Updating of databases and modules of Kaspersky Endpoint Security from Kaspersky Lab's update servers and from Kaspersky Administration Kit Administration Server, creation of backup copies of all the updated files to allow a future roll back; copying of updates into a local source to allow other networked computers to access them, thereby reducing Internet traffic.

Quarantine

Moving potentially infected objects to Quarantine: storage of potentially infected objects in the Quarantine folder, further scan using updated databases, restoration of objects from the storage upon the user's request.

Backup Storage

Creation of a copy of each infected object to store in Backup Storage before disinfecting or deleting it, so that it can later be restored or further analyzed for investigation.

Reports

Compilation of a detailed report on the performance of each Kaspersky Endpoint Security component.

Notifications

Notification of the user about certain events which occur during the operation of Kaspersky Endpoint Security. You can select the notification for each event type, whether an audio or pop-up message.

You can change the appearance of the Kaspersky Endpoint Security by using various graphic elements and selected color solutions.

When working with Kaspersky Endpoint Security, you will be provided with complete information support: application returns messages on the protection status and offers detailed guidance. Security Assistant (on page 43), included in the application package, provides a complete picture of the computer's current protection status and troubleshooting options.

K A S P E R S K Y E N D P O I N T SE C U RI T Y 8

IN THIS SECTION:

Distribution kit .................................................................................................................................................................. 19

Hardware and software system requirements ................................................................................................................. 19

DISTRIBUTION KIT

You can purchase Kaspersky Endpoint Security (boxed edition) from our resellers or in an online store (such as

www.kaspersky.com, eStore section).

If you buy the boxed version of the program, the package will include:

A sealed envelope containing the installation CD containing the program files and documentation in PDF format.

The end-user license agreement (EULA).

In addition, the package may include:

A printed User Guide (if this item was included in the order) or a Product Guide.

The program activation code, attached to the installation CD envelope.

Registration card (with product serial number).

Before breaking the seal on the installation disk envelope, carefully read through the License Agreement. By unsealing the envelope with the installation CD, you accept all the provisions of the License Agreement.

When purchasing Kaspersky Endpoint Security online, you download the product from the Kaspersky Lab website, which includes this documentation. You will be sent a key file or activation code by email once payment has been made.

HARDWARE AND SOFTWARE SYSTEM REQUIREMENTS

For the proper functioning of Kaspersky Endpoint Security, a computer should meet the following minimum requirements:

Intel-based Apple Macintosh computer (PowerPC processor not supported);

1 GB RAM;

500 MB of free hard drive space;

Mac OS X 10.5 operating system, or higher, or Mac OS X Server 10.6.

To install Network Agent required for remote administration of Kaspersky Endpoint Security through Kaspersky Administration Kit, the user's computer must meet the following minimum requirements:

Intel-based Apple Macintosh computer (PowerPC processor not supported);

512 MB RAM;

500 MB free hard drive space;

Mac OS X 10.5 operating system, or higher, or Mac OS X Server 10.6.

INSTALLING THE APPLICATION

IN THIS SECTION:

Preparing for installation.................................................................................................................................................. 20

Installing the application .................................................................................................................................................. 20

Preparing for use after installation ................................................................................................................................... 23

Deleting the application ................................................................................................................................................... 24

This section contains instructions that will help you to install the application on the computer locally. This section also describes the application uninstall procedure.

The Kaspersky Endpoint Security installation package includes the Installation Assistant and the Uninstall Assistant.

Remote administration of Kaspersky Endpoint Security through Kaspersky Administration Kit requires the Kaspersky Endpoint Security plugin to be installed on the administrator's workstation, and Network Agent to be installed on the user's computer (see section "Installing software required for remote administration of Kaspersky Endpoint Security" on page 112). It is also possible to remotely install Kaspersky Endpoint Security on the user's computer (see section "Remote installation of Kaspersky Endpoint Security" on page 117).

PREPARING FOR INSTALLATION

Before installing Kaspersky Endpoint Security on your computer, follow these preparatory steps:

Make sure that your computer meets the minimum system requirements (see section "Hardware and software

requirements" on page 19).

Check your computer's connection to the Internet. Internet access is needed to activate the application using

the activation code and to download updates.

Delete any existing anti-virus software to avoid system conflicts and maximize performance.

INSTALLING THE APPLICATION

Two methods of Kaspersky Endpoint Security installation are available:

Default installation (see section "Kaspersky Endpoint Security default installation" on page 21).

The default set of application components will be installed.

Custom installation (see section "Kaspersky Endpoint Security custom installation" on page 22).

Recommended for experienced users and allows customizing installation of components.

I N S T A L L I N G T H E A P P L I C A T I O N

KASPERSKY ENDPOINT SECURITY DEFAULT INSTALLATION

To install Kaspersky Endpoint Security 8 using the default settings:

1. Open the contents of the Kaspersky Endpoint Security installation file. To do this, insert an installation CD into the disk drive.

If you purchased Kaspersky Endpoint Security in an online store, then an application installation package in .zip format will be available to download on the Kaspersky Lab website. Extract it and run the .dmg file to view the package contents.

2. Launch the Kaspersky Endpoint Security Installation Assistant. To do this, open the Kaspersky Endpoint Security installation package in the window containing the distribution package.

Follow the Installation Assistant's instructions to install the application.

3. In the Introduction window, click Continue.

4. In the Information window, read the information about the application.

Make sure that your computer meets the minimum system requirements. To print the information, click the Print button. To save the information as a text file, click the Save button. To proceed with the installation, click Continue.

5. In the License window, you can read the text of the Kaspersky Endpoint Security licensing agreement between you and Kaspersky Lab. The text of the agreement is available in several languages. To print the text of the agreement, click the Print button. To save the agreement as a text file, click the Save button.

If you agree with all the clauses in the agreement, click Continue. A window opens to request confirmation of your consent to the conditions of the licensing agreement. You can perform the following actions:

Proceed with the installation of Kaspersky Endpoint Security. To do so, click the Agree button.

Return to the text of the agreement. To do this, click the Read license button.

Stop the installation. To do so, click the Disagree button.

6. In the Type of installation window, read the information about the drive on which the application will be installed and the volume of free disk space required.

To install the application using the recommended settings, click the Install button and enter the administrator's password to confirm your choice.

To select a different drive for installation, click the Change location button, select a different drive and then click Continue.

The drive used to install the application must be bootable. The minimum version, or higher, of the operating system specified in the system requirements (see section "Hardware and software requirements" on page 19) must be installed on the hard drive.

Wait until the Kaspersky Endpoint Security Installation Assistant installs the application components.

7. In the Summary window, read the information about the installation process and click the Close button to exit the Installation Assistant.

Kaspersky Endpoint Security starts up automatically when installation is complete. You do not have to restart the computer.

A D M I N I S T R A T O R ' S G U I D E

KASPERSKY ENDPOINT SECURITY CUSTOM INSTALLATION

To perform Kaspersky Endpoint Security custom installation:

1. Open the contents of the Kaspersky Endpoint Security installation file. To do this, insert an installation CD into the disk drive.

2. Launch the Kaspersky Endpoint Security Installation Assistant. To do this, open the Kaspersky Endpoint Security installation package in the window containing the distribution package.

Follow the Installation Assistant's instructions to install the application.

3. In the Introduction window, click Continue.

4. In the Information window, read the information about the application.

Proceed with the installation of Kaspersky Endpoint Security. To do so, click the Agree button.

Return to the text of the agreement. To do this, click the Read license button.

Stop the installation. To do so, click the Disagree button.

6. In the Type of installation window, read the information about the drive on which the application will be installed and the volume of free disk space required.

To select a different drive for installation, click the Change location button, select a different drive and then click Continue.

Click the Preferences button to select application components for custom installation.

7. In the window that opens, specify which components are to be installed on the computer. Check the boxes next to the components that are not to be installed.

Virus Scan. Scans objects in the user-defined scopes.

This component of Kaspersky Endpoint Security is always installed by default.

File Anti-Virus. Scans all objects opened, executed or saved in real-time.

I N S T A L L I N G T H E A P P L I C A T I O N

Finder Context Menu. Scans objects displayed in Finder. Scans are started from the object context menu.

Connector for Network Agent. Necessary for remote administration of the program through Kaspersky

Administration Kit.

Once the components are selected, click the Install button and enter the administrator's password to confirm the installation. To return to the default installation settings (see section "Kaspersky Endpoint Security default installation" on page 21), click the Default installation button.

Wait until the Kaspersky Endpoint Security Installation Assistant installs the selected application components.

8. In the Summary window, read the information about the installation process and click the Close button to exit the Installation Assistant.

Kaspersky Endpoint Security starts up automatically when installation is complete. You do not have to restart the computer.

PREPARING FOR USE AFTER INSTALLATION

After Kaspersky Endpoint Security has been installed, we recommend that you take the following actions:

Activate Kaspersky Endpoint Security (see section "Kaspersky Endpoint Security activation" on page 28). Using

a licensed version will let you update the application's databases on a regular basis and access Technical Support Service.

Assess the current protection status (see section "Protection status overview" on page 42) to make sure that

Kaspersky Endpoint Security is set at the right protection level.

Update Kaspersky Endpoint Security (see section "How to update databases and application modules" on

page 46). It is important to keep the Kaspersky Endpoint Security databases up-to-date so that the application is able to detect and deal with malware.

Run a full computer virus scan (see section "How to perform a full computer virus scan" on page 44).

If you encounter any problems or errors in the operation of the application, open the Kaspersky Endpoint Security operation report window (see section "Reports" on page 96). The cause may be described in the report. If you cannot solve the problem on your own, please contact Kaspersky Lab Technical Support Service (see section "Contacting Technical Support Service" on page 153).

A D M I N I S T R A T O R ' S G U I D E

DELETING THE APPLICATION

By uninstalling Kaspersky Endpoint Security, you will expose your computer to a serious risk of infection.

Before uninstalling the application, we recommend that you process all objects stored in Quarantine and Backup Storage. All stored objects that have not been processed will be deleted without any opportunity to restore them in the future.

To uninstall Kaspersky Endpoint Security from your computer:

1. Open the contents of the Kaspersky Endpoint Security installation file. To do this, insert an installation CD into the disk drive

2. Launch the Kaspersky Endpoint Security Uninstaller. To do this, select the Kaspersky Endpoint Security Uninstaller in the window that contains the contents of the installation file.

Follow the steps to uninstall the application.

3. In the Introduction window, click Continue.

4. In the Information window, read the important information. To start the uninstallation procedure, click the Delete button and enter the administrator's password to confirm. Wait until the application removal is complete.

5. In the Summary window, read the information about the uninstallation process termination and click the Finish button to exit the Uninstall Assistant.

There is no need to reboot the computer after the Kaspersky Endpoint Security uninstall process.

LICENSE MANAGEMENT

IN THIS SECTION:

About license ................................................................................................................................................................... 25

Viewing license information ............................................................................................................................................. 26

Purchasing a license ....................................................................................................................................................... 26

Renewing a license ......................................................................................................................................................... 27

About End User License Agreement ............................................................................................................................... 28

About the activation code ................................................................................................................................................ 28

About the key file ............................................................................................................................................................. 28

Kaspersky Endpoint Security activation .......................................................................................................................... 28

ABOUT LICENSE

License – this is the right to use Kaspersky Endpoint Security and the additional related services provided by Kaspersky Lab and its partners.

Each license is defined by its validity period and type.

License term – a period during which the additional services are offered:

technical support;

update databases and application modules.

The services available depend on the type of license.

There are two types of license:

Trial – a free license with a limited validity period, for example, 30 days, offered as an introduction to Kaspersky

Endpoint Security.

Trial license can be used only once.

If you have a trial license, you may contact Technical Support Service only if your question is about activating the product or purchasing a commercial license. When the trial license expires, Kaspersky Endpoint Security keeps performing all of its functions, but anti-virus databases of the application are no longer updated. To proceed with the application, you should activate it (see section "Kaspersky Endpoint Security activation" on page 28).

A D M I N I S T R A T O R ' S G U I D E

Commercial – paid license with a limited validity period (for example, one year).

All functions and additional services are available during the validity period of a commercial license.

As soon as a commercial license expires, Kaspersky Endpoint Security remains a full-featured application, but the anti-virus databases are not updated. As before, you will be able to scan your computer for viruses and use the protection components, but using only the anti-virus databases you had when the license expired. To protect your computer from infection with new viruses, we recommend that you renew your application license.

After you have activated the application with the commercial license, you can purchase the additional license for Kaspersky Endpoint Security and activate it. In this case, when the active license expires, the additional license will automatically replace it, thus allowing the application to keep running without any changes. Only one additional license can be activated for Kaspersky Endpoint Security.

VIEWING LICENSE INFORMATION

To view information about your current license,

open the main application window (on page 33) and click the button.

License number and type (commercial or trial), maximum number of hosts, expiration date and time, and days remaining until the expiration are all displayed in the window that opens (see figure below).

If there is no license, Kaspersky Endpoint Security will notify you of this. If the application is not activated, you can start the activation procedure (see section "Kaspersky Endpoint Security activation" on page 28). If the trial version of the application is activated, you can purchase the commercial license (see section "Purchasing a license" on page 26). If your commercial license expires, you can renew it (see section "Renewing a license" on page 27).

PURCHASING A LICENSE

To purchase a new license:

1. Open the main application window (on page 33) and click the button.

2. In the window that opens (see figure below), click the Purchase button.

Figure 1. License management

L I C E N S E M A N A G E M E N T

The web page that opens contains all the information on purchasing a key through Kaspersky Lab eStore or corporate partners. On purchasing a license at Kaspersky Lab eStore, an activation code for Kaspersky Endpoint Security (see section "About activation code" on page 28) will be sent to the email address that you have specified in the order form.

Figure 2. Purchasing a license

RENEWING A LICENSE

The application license needs to be renewed when the current license expires. In this case, Kaspersky Endpoint Security keeps performing all of its operations but anti-virus databases are no longer updated.

To renew your current license:

1. Open the main application window (on page 33) and click the button.

2. In the window that opens (see figure below), click the Renew button.

The web page that opens contains all the information on license renewal through Kaspersky Lab eStore or corporate partners. On renewing a license at Kaspersky Lab eStore, an activation code for Kaspersky Endpoint Security (see section "About activation code" on page 28) to the email address that you have specified in the order form.

Kaspersky Lab regularly organizes special pricing offers on license renewals for our products. Check for special offers at Kaspersky Lab website, in the Products → Sales and special offers section.

Figure 3. License management

A D M I N I S T R A T O R ' S G U I D E

ABOUT END USER LICENSE AGREEMENT

IN THIS SECTION:

Trial version activation..................................................................................................................................................... 28

Activating the application with an activation code ........................................................................................................... 29

Activating the application with a key file .......................................................................................................................... 30

End User License Agreement – is an agreement between a natural or legal person lawfully in possession of a copy of Kaspersky Endpoint Security and Kaspersky Lab. The EULA is included in each Kaspersky Lab application. It provides detailed information on the rights and usage restrictions of Kaspersky Endpoint Security.

ABOUT THE ACTIVATION CODE

Activation code is a code supplied with Kaspersky Endpoint Security commercial license. This code is required for application activation.

The activation code represents a sequence of Latin characters and digits divided by hyphens into four groups of five symbols without spaces. For example, 11111-11111-11111-11111.

ABOUT THE KEY FILE

The availability of Kaspersky Endpoint Security is ensured by a key file. You are provided with a key file on the basis of the activation code (see section "About the activation code" on page 28) obtained when purchasing the application; it entitles you to use the latter starting from the day of activation. The key file contains information about the license: the type, date of expiry and number of hosts.

KASPERSKY ENDPOINT SECURITY ACTIVATION

Before activating Kaspersky Endpoint Security, make sure that the current system date value on your computer matches the actual date and time.

The activation procedure consists of installing a key file (see section "About the key file" on page 28) that Kaspersky Endpoint Security applies to verify the rights for the use of the application and define the term of its use.

The application is activated using the Activation Assistant. Follow these steps to activate the application.

At any stage in the Activation Wizard you can click the Cancel button to interrupt the activation. The Activation Wizard will close. If the application has not been activated, all options of Kaspersky Endpoint Security are available, except the retrieval of updates. The application can be updated only once after installation.

TRIAL VERSION ACTIVATION

The Activation Assistant only offers you to activate the trial version if this version of Kaspersky Endpoint Security has never been installed on your computer.

L I C E N S E M A N A G E M E N T

Select this activation option if you want to install the trial version of the application before deciding whether to purchase the commercial version. You will be granted a free license key with validity period limited by the trial license.

Your computer must be connected to the Internet. If the Internet connection is currently unavailable, you can activate the trial version later.

To activate the trial version of the application:

1. Open the main application window (on page 33) and click the button.

2. In the window that opens, click the Activate button. This launches the Activation Assistant. Follow these steps to activate the application.

3. In the Activation method window, select Activate trial version.

4. In the Obtaining key file window, wait until the Activation Assistant establishes connection with Kaspersky Lab servers and sends data for verification. If the data are successfully verified, the Assistant receives and installs a key file with a validity period limited by the trial license.

If the validity period of the trial license has expired, an onscreen notification will appear.

5. In the Key file information window, the Activation Assistant notifies you of the successful completion of the activation process. In addition, information about the installed key is displayed, including the key number, key type (trial), and the license key's expiration date. Click the Finish button to close the Activation Assistant.

ACTIVATING THE APPLICATION WITH AN ACTIVATION CODE

Select this activation option if you have purchased a commercial version of the application, and you have been provided an activation code. Using this activation code, you will obtain a key file which provides access to the functionality of Kaspersky Endpoint Security throughout the license validity period.

Your computer must be connected to the Internet. If the Internet connection is currently unavailable, you can activate the trial version later.

To activate the application with your activation code, do the following:

1. Open the main application window (on page 33) and click the button.

2. In the window that opens, click the Activate button. This launches the Activation Assistant. Follow these steps to activate the application.

3. In the Activation method window, select Activate with activation code.

4. In the Enter activation code window, enter the activation code that you received when you purchased Kaspersky Endpoint Security.

The activation code is a sequence of numbers and letters delimited with hyphens in four groups of five symbols without spaces, for example: 11AA1-11AAA-1AA11-1A111. Please note that the activation code should only be entered in Latin characters.

5. In the Obtaining key file window, wait until the Activation Assistant establishes connection with Kaspersky Lab servers and sends data for verification. If the activation code is verified, the Assistant downloads the key file.

Kaspersky Endpoint Security does not download a physical key file (with key extension) from the server, but receives the relevant information to save in the operating system. To obtain a real key file, you should go through the registration procedure on the Kaspersky Lab website (http://support.kaspersky.com/).

A D M I N I S T R A T O R ' S G U I D E

If the activation code is not verified, the Assistant will display this information on the screen. In this case, contact the software vendor you purchased Kaspersky Endpoint Security from for details.

6. In the Key file information window, the Activation Assistant notifies you of the successful completion of the activation process. In addition, information about the installed key is displayed, including the key number, key type (commercial), and the license key's expiration date. Click the Finish button to close the Activation Assistant.

ACTIVATING THE APPLICATION WITH A KEY FILE

Use this option to activate the application with an existing key file.

If you have selected the activation using a key file, no Internet connection is required. We recommend that you use this method of application activation if the Internet connection cannot be established, or if it is temporarily unavailable.

To activate the application with an existing key file:

1. Open the main application window (on page 33) and click the button.

2. In the window that opens, click the Activate button. This launches the Activation Assistant. Follow these steps to activate the application.

3. In the Activation method window, select Use existing key file.

4. In the Select key file window, click the Select button and select the key file in the window that opens. Information about the current key will be displayed in the bottom part of the window, including the key number, the key type (commercial), and the license key expiration date.

5. In the Key file information window, the Activation Assistant notifies you of the successful completion of the activation process. In addition, information about the installed key is displayed, including the key number, key type, and the license key's expiration date. Click the Finish button to close the Activation Assistant.

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Kaspersky lab ENDPOINT SECURITY 8.0 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

KASPERSKY LAB END USER LICENSE AGREEMENT

ABOUT THIS GUIDE

IN THIS DOCUMENT

DOCUMENT CONVENTIONS

ADDITIONAL SOURCES OF INFORMATION

KASPERSKY ENDPOINT SECURITY 8

DISTRIBUTION KIT

HARDWARE AND SOFTWARE SYSTEM REQUIREMENTS

INSTALLING THE APPLICATION

PREPARING FOR INSTALLATION

INSTALLING THE APPLICATION

KASPERSKY ENDPOINT SECURITY DEFAULT INSTALLATION

KASPERSKY ENDPOINT SECURITY CUSTOM INSTALLATION

PREPARING FOR USE AFTER INSTALLATION

DELETING THE APPLICATION

LICENSE MANAGEMENT

ABOUT LICENSE

VIEWING LICENSE INFORMATION

PURCHASING A LICENSE

RENEWING A LICENSE

ABOUT END USER LICENSE AGREEMENT

ABOUT THE ACTIVATION CODE

ABOUT THE KEY FILE

KASPERSKY ENDPOINT SECURITY ACTIVATION

TRIAL VERSION ACTIVATION

ACTIVATING THE APPLICATION WITH AN ACTIVATION CODE

ACTIVATING THE APPLICATION WITH A KEY FILE