Kaspersky SMALL OFFICE SECURITY 2, SMALL OFFICE SECURITY User Manual

GETTING STARTED
GUIDE
Kaspersky Small Office Security
2
KASPERSKY SMALL OFFICE SECURITY ................................................................................................................... 4
Software overview ................................................................................................................................................... 4
Software packages .................................................................................................................................................. 4
Getting started ......................................................................................................................................................... 5
Support for registered users .................................................................................................................................... 7
KASPERSKY ANTI-VIRUS 6.0 FOR WINDOWS WORKSTATIONS ............................................................................ 8
Overview .................................................................................................................................................................. 8
What‟s new in Kaspersky Anti-Virus 6.0 for Windows Workstations .................................................................. 8
What Kaspersky Anti-Virus 6.0 for Windows Workstations defense is built on ................................................. 10
Protection components ............................................................................................................................... 10
Virus scan tasks ......................................................................................................................................... 11
Update ........................................................................................................................................................ 11
Support features of the application ............................................................................................................. 11
Installing Kaspersky Anti-Virus 6.0 for Windows Workstations .............................................................................. 12
Hardware and software system requirements .................................................................................................. 13
Installation using the Installation Wizard .......................................................................................................... 13
Application installation from the command line ................................................................................................ 16
Installation from Group Policy Object editor ..................................................................................................... 17
Installing the application ............................................................................................................................. 17
Description of setup.ini file settings ............................................................................................................ 17
Updating application version ....................................................................................................................... 18
Removing the application ........................................................................................................................... 18
Initial Configuration Wizard .............................................................................................................................. 19
Using the objects saved from the previous version .................................................................................... 19
Activating the application ............................................................................................................................ 19
Online activation ......................................................................................................................................... 20
Activating the trial version ........................................................................................................................... 20
Activation using a key file ........................................................................................................................... 20
Completing the activation ........................................................................................................................... 21
Protection mode ......................................................................................................................................... 21
Update settings configuration ..................................................................................................................... 21
Configuring virus scan schedule ................................................................................................................. 22
Restricting access to the application .......................................................................................................... 22
Configuring Anti-Hacker.............................................................................................................................. 22
Finishing the Configuration Wizard ............................................................................................................. 24
KASPERSKY ANTI-VIRUS 6.0 FOR WINDOWS SERVERS ...................................................................................... 25
Overview ................................................................................................................................................................ 25
What's new in Kaspersky Anti-Virus 6.0 for Windows Servers ......................................................................... 25
What Kaspersky Anti-Virus for Windows Servers defense is built on ............................................................... 26
File Anti-Virus ............................................................................................................................................. 26
Virus scan tasks ......................................................................................................................................... 26
Update ........................................................................................................................................................ 27
Support features of the application ............................................................................................................. 27
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Installing Kaspersky Anti-Virus 6.0 for Windows Servers....................................................................................... 27
Hardware and software system requirements .................................................................................................. 28
Installation using the Installation Wizard .......................................................................................................... 28
Application installation from the command line ................................................................................................ 31
Installation from Group Policy Object editor ..................................................................................................... 32
Installing the application ............................................................................................................................. 32
Description of setup.ini file settings ............................................................................................................ 32
Updating application version ....................................................................................................................... 33
Removing the application ........................................................................................................................... 34
Initial Configuration Wizard .............................................................................................................................. 34
Using the objects saved from the previous version .................................................................................... 34
Activating the application ............................................................................................................................ 34
Online activation ......................................................................................................................................... 35
Update settings configuration ..................................................................................................................... 36
Configuring virus scan schedule ................................................................................................................. 36
Restricting access to the application .......................................................................................................... 36
Finishing the Configuration Wizard ............................................................................................................. 37
KASPERSKY LAB ....................................................................................................................................................... 38
KASPERSKY LAB END USER LICENSE AGREEMENT ............................................................................................ 39
K A S P E R S K Y S M A L L O F F I C E S E C U R I T Y
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KASPERSKY SMALL OFFICE SECURITY
Kaspersky Small Office Security is a software package aiming to provide small organizations with protection against viruses and other threats.
SOFTWARE OVERVIEW
Kaspersky Small Office Security is a suite of products designed to protect Windows workstations and Windows servers of your network. These products are Kaspersky Anti-Virus for Windows Workstations 6.0 (see Kaspersky Anti-Virus 6.0 for Windows Workstations, pg. 8) and Kaspersky Anti-Virus 6.0 for Windows Servers (see Kaspersky Anti-Virus 6.0 for Windows Servers,pg. 25).
SOFTWARE PACKAGES
Depending on the size of your network Kaspersky Small Office Security, as a flexible solution, can provide licenses for the following sets of computers:
5 workstations
5 workstations and 1 server
10 workstations and 1 server
You can purchase the boxed version of Kaspersky Small Office Security from our resellers, or download it from Internet shops, including the eStore section of www.kaspersky.com.
If you buy the boxed version of the program, the package will include:
A sealed envelope with an installation CD containing the program files
An application activation code on the CD slip or on a special paper sheet
A User Guide
The end-user license agreement (EULA)
Before breaking the seal on the installation disk envelope, carefully read through the EULA.
If you buy Kaspersky Small Office Security from an online store, you copy the product from the Kaspersky Lab website (Downloads Product Downloads). You can download the User Guide from the Downloads Documentation section.
You will be sent an activation code by email after your payment has been received. By installing downloaded software you accept all the terms of the EULA.
The End-User License Agreement is a legal agreement between you and Kaspersky Lab that specifies the terms on which you may use the software you have purchased.
Read the EULA through carefully. If you do not agree with the terms of the EULA, you can return your boxed product to the reseller from whom you
purchased it and be reimbursed for the amount you paid for the program. If you do not agree to all of the terms of EULA do not break the CD‟s sleeve, download, install or use this software.
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GETTING STARTED
To install a product included in Kaspersky Small Office Security on your computer or server insert the installation CD in CD/DVD-ROM drive. Then a splash window (see fig. 1) will appear.
Figure 1. Kaspersky Small Office Security splash window
According to your purpose select one of the menu items:
PC Protection, if you are going to install Kaspersky Anti-Virus on a workstation. In the new window (see fig. 2)
on the left side click Install to start the installation wizard and follow its instructions (see Installing Kaspersky Anti-Virus 6.0 for Windows Workstations, pg. 12)
Figure 2. Kaspersky Small Office Security splash window.
Kaspersky Anti-Virus for Windows Workstaions installation
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File Server Protection, if you are going to install Kaspersky Anti-Virus on a server. In the new window
(see fig. 3) on the left side click Install to start the installation wizard and follow its instructions (see Installing Kaspersky Anti-Virus 6.0, pg. 12)
Figure 3. Kaspersky Small Office Security splash window.
Kaspersky Anti-Virus for Windows Servers installation
Documentation, if you want to get more information about products.
In the new window (see fig. 4) select:
Kaspersky Small Office Security Getting Started Guide to open the installation guide
Kaspersky Anti-Virus for Windows Workstation User Guide to open corresponding document
Kaspersky Anti-Virus for Windows Sever User Guide to open corresponding user guide
Install Adobe Acrobat to install software which allows to open user guides properly
Technical Support to visit web-site of Kaspersky Lab Technical Support
Kaspersky Lab to visit Kaspersky Lab web-site.
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Figure 4. Kaspersky Small Office Security splash window.
Documentation
Splash window appears only if autorun is enabled. If autorun is disabled straight follow instructions presented in section Installing Kaspersky Anti-Virus 6.0, pg. 12 for Kaspersky Anti-Virus for Workstations installation and in section Installing Kaspersky Anti-Virus 6.0, pg. 27 for Kaspersky Anti-Virus for Servers installation.
SUPPORT FOR REGISTERED USERS
Kaspersky Lab provides its registered users with an array of services to make Kaspersky Small Office Security more effective.
When the program has been activated, you become a registered user and will have the following services available until the license expires:
Hourly updates to the application databases and updates to the software package
Consultation on questions regarding installation, configuration, and operation of the program, by phone and
email
Notifications on new Kaspersky Lab product releases and new viruses (this services is for users that subscribe
to Kaspersky Lab news mailings)
Kaspersky Lab does not provide technical support for operating system use and operation, or for any products other than its own.
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KASPERSKY ANTI-VIRUS 6.0 FOR
WINDOWS WORKSTATIONS
Kaspersky Anti-Virus 6.0 for Windows Workstations heralds a new generation of data security products.
What really sets Kaspersky Anti-Virus for Windows Workstations 6.0 apart from other software, even from other Kaspersky Lab products, is its multi-faceted approach to data security.
OVERVIEW
Kaspersky Anti-Virus 6.0 for Windows Workstations has a new approach to data security. The program‟s main feature is
that it combines and noticeably improves the existing features of all the company‟s products in one security solution. The
program provides protection against viruses, spam attacks, hacker attacks, unknown threats, phishing, and rootkits.
You will no longer need to install several products on your computer for overall security. It is enough simply to install Kaspersky Anti-Virus for Windows Workstations 6.0.
Comprehensive protection guards all incoming and outgoing data channels. All of the program‟s components have flexible settings that enable Kaspersky Anti-Virus for Windows Workstations to adapt to the needs of each user. Configuration of the entire program can be done from one location.
WHAT’S NEW IN KASPERSKY ANTI-VIRUS 6.0 FOR WINDOWS
WORKSTATIONS
Let‟s take a look at the new features in Kaspersky Anti-Virus for Windows Workstations.
New Protection Features
Kaspersky Anti-Virus for Windows Workstations protects you both from known malicious programs, and from
programs still unknown. Proactive Defense is the program‟s key advantage. It analyzes the behavior of applications installed on your computer, monitoring changes to the system registry, tracking macros, and fighting hidden threats. The component uses a heuristic analyzer to detect and record various types of malicious activity, with which actions taken by malicious programs can be rolled back and the system can be restored to its state prior to the malicious activity.
The program protects the computer against rootkits and dialers, blocks banner ads, popup windows, and
malicious scripts downloaded from web pages, and detects phishing sites.
File Anti-Virus technology has been improved to lower the CPU load and increase the speed of file scans.
iChecker™ and iSwift™ help achieve this. By operating this way, the program rules out scanning files twice.
The scan process now runs as a background task, enabling the user to continue using the computer. If there is a
competition for system resources, the virus scan will pause until the user‟s operation is completed and then resumes at the point where it left off.
Critical areas of the computer, which if infected would seriously affect data quality or security, are given their
own separate task. This task can be configured to run automatically every time the system is started.
Protection for email systems against malicious programs and spam has been significantly improved. The
program scans these protocols for emails containing viruses and spam:
IMAP, SMTP, POP3, regardless of which email client you use
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NNTP (virus scan only), regardless of the email client
Regardless of the protocol (MAPI, HTTP) when using plug-ins for Microsoft Office Outlook and The Bat!
Special plug-ins are available for the most common mail clients, such as Outlook, Microsoft Outlook Express
(Windows Mail), and The Bat! These place email protection against both viruses and spam directly in the mail client.
Anti-Spam now has a training mode, based around the iBayes algorithm, which learns by monitoring how you
deal with email. It also provides maximum flexibility in configuring spam detection – for instance, you can create black and white lists of addressees and key phrases that mark email as spam.
Anti-Spam uses a phishing database, which can filter out emails designed to obtain confidential financial
information.
The program filters inbound and outbound traffic, traces and blocks threats from common network attacks, and
lets you use the Internet in Stealth Mode.
When using a combination of networks, you can also define which networks to trust completely and which to
monitor with extreme caution.
The user notification function has been expanded for certain events that arise during program operation. You
can select the method of notification yourselves for each of these event types: e-mails, sound notifications, pop­up messages.
Scanning has been added for data transmitted across secure SSL connections.
The program has added self-defense features, including protection against unauthorized remote administration
tools and password-protected program settings. These features help keep malicious programs, hackers, and unauthorized users from disabling protection.
You can also create a rescue disk, with which you can reboot your operating system after a virus outbreak and
scan your computer for malicious code.
New Program Interface Features
The new Kaspersky Anti-Virus for Windows Workstations interface makes the program‟s functions clear and
easy to use. You can also change the program‟s appearance by using your own graphics and color schemes.
The program regularly provides you with tips as you use it: Kaspersky Anti-Virus for Windows Workstations
displays informative messages on the level of protection, accompanies its operation with hints and tips, and includes a thorough Help section.
New Program Update Features
This version of the program debuts our improved update procedure: Kaspersky Anti-Virus automatically checks
the update source for updates. If it finds new updates, Anti-Virus downloads them and installs them on the computer.
The program downloads updates incrementally, ignoring files that have already been downloaded. This lowers
the download traffic for updates by up to 10 times.
Updates are downloaded from the most efficient source.
You can choose not to use a proxy server, by downloading program updates from a local source. This
noticeably reduces the traffic on the proxy server.
The program has an update rollback feature that can return to the previous version of the signatures, if the
threat signatures are damaged or there is an error in copying.
A tool has been added to Updater that copies updates to a local folder to give other computers on the network
access to them. This cuts down on Internet traffic.
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WHAT KASPERSKY ANTI-VIRUS 6.0 FOR WINDOWS WORKSTATIONS
DEFENSE IS BUILT ON
Kaspersky Anti-Virus for Windows Workstations protection is built with the sources of threats in mind. In other words, each threat is dealt with by a separate application component that monitors it and takes the necessary actions to prevent malicious impact of that source on the user's data. This makes setup flexible, with easy configuration options for all components, which can be tailored to the needs of a specific user or the business as a whole.
Kaspersky Anti-Virus for Windows Workstations includes:
Protection Components (on page 10) that provide defense that covers all channels of data transmission and
exchange on your computer in real-time mode.
Virus Scan Tasks (on page 11), with which the computer or separate files, folders, disks, or areas are scanned
for viruses.
Update (on page 11) that ensures the up-to-date status of the internal application modules and the databases
used to detect malicious programs, network attacks, and spam messages.
Support features (see section "Application support features" on page 11) provide information support for working
with the application and expanding its capabilities.
PROTECTION COMPONENTS
The following protection components provide defense for your computer in real time:
File Anti-Virus
File Anti-Virus monitors the file system of the computer. It scans all files that can be opened, executed or saved on your computer and all attached disk drives. for Windows Workstations intercepts each attempt to access a file and scans such file for known viruses. The file can only be processed further if the file is not infected or is successfully treated by the application. If a file cannot be disinfected for any reason, it will be deleted, with a copy of the file saved in backup, or moved to quarantine.
Mail Anti-Virus
Mail Anti-Virus scans all incoming and outgoing email messages on your computer. It analyzes emails for malicious programs. The email is available to the addressee only if it does not contain dangerous objects. The component also analyzes email messages to detect phishing.
Web Anti-Virus
Web Anti-Virus intercepts and blocks scripts on websites if they impose a threat. All HTTP traffic is subject to careful inspection. The component also analyzes web pages to detect phishing.
Proactive Defense
Proactive Defense allows detecting a new malicious program before it performs its malicious activity. The component is designed around monitoring and analyzing the behavior of all applications installed on your computer. Judging by the actions executed by an application, Kaspersky Anti-Virus for Windows Workstations makes a decision if the application is potentially dangerous. So your computer is protected not only from known viruses, but from new ones as well that still have not been discovered.
Anti-Spy
Anti-Spy tracks the unauthorized advertising (banner ads, pop-up windows), intercepts the dialers attempting to establish a connection with pay-per-use websites, and block them.
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Anti-Hacker
Anti-Hacker protects your computer while working on the Internet and other networks. It monitors inbound and outbound connections and scans ports and data packets.
Anti-Spam
Anti-Spam integrates into the mail client installed on your computer, and monitors all incoming email messages for spam. All messages containing spam are marked with a special header. The option of configuring Anti-Spam for spam processing (deleting automatically, moving to a special folder, etc.) is also provided. The component also analyzes email messages to detect phishing.
Device Control
The component is designed to monitor the users' access to external devices installed on the computer. It limits the application's access to external devices (USB, Firewire, Bluetooth, etc.).
VIRUS SCAN TASKS
It is extremely important to scan your computer for viruses periodically. This is necessary in order to rule out the possibility of spreading malicious programs that have not been discovered by protection components because, for example, the security level had been set at low, or for other reasons.
The following virus scan tasks are included in Kaspersky Anti-Virus for Windows Workstations:
Scan
Scan of objects selected by the user. You can scan any object in the computer's file system.
Full Scan
A thorough scan of the entire system. The following objects are scanned by default: system memory, programs loaded at startup, system backup, email databases, hard drives, removable storage media, and network drives.
Quick Scan
Virus scan of operating system startup objects.
UPDATE
To block any network attack, delete a virus or other malicious program, Kaspersky Anti-Virus for Windows Workstations should be regularly updated. The Update component is designed for that purpose. It handles the update of databases and modules used by the application.
The update distribution service allows saving database updates and program modules downloaded from Kaspersky Lab servers to a local folder and then granting access to them to other computers on the network to save network traffic.
SUPPORT FEATURES OF THE APPLICATION
Kaspersky Anti-Virus for Windows Workstations includes a number of support features. They are designed to keep the application up-to-date, to expand its capabilities, and to assist you in using the application.
Data files and reports
When using the application, each protection component, scan task and application update creates a report. It contains the information about performed activities and the results; with them, you will be able to learn the details of how any Kaspersky Anti-Virus for Windows Workstations component works. Should problems arise, you can send the reports to Kaspersky Lab so that our specialists can study the situation in greater depth and help you as quickly as possible.
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Kaspersky Anti-Virus for Windows Workstations moves all files suspected of being dangerous, to the special storage area called Quarantine. They are stored there in an encrypted form as to avoid infecting the computer. You can scan these objects for viruses, restore them to their previous locations, delete them, or place files to quarantine on your own. All files that turn out to be not infected upon completion of the virus scan, are automatically restored to their former locations.
The Backup holds copies of files disinfected and deleted by Kaspersky Anti-Virus for Windows Workstations. These copies are created so that you can restore the files or a picture of their infection, if necessary. The backup copies of the files are also stored in an encrypted form to avoid further infections.
You can restore a file from the backup copy to the original location and delete the copy.
Rescue Disk
Rescue Disk is designed to scan and disinfect infected x86-compatible computers. It should be used when the infection is at such level that it is deemed impossible to disinfect the computer using anti-virus applications or malware removal utilities.
Support
All registered Kaspersky Anti-Virus users can take advantage of our Technical Support Service. To see the information about where to receive technical support, use the Support function.
Using the following links, you can access the Kaspersky Lab product users' forum, send an error report to Technical Support, or give application feedback by filling in a special online form.
You also have access to the online Technical Support and Personal User Cabinet Services. Our personnel are always happy to provide you with telephone support about Kaspersky Anti-Virus.
INSTALLING KASPERSKY ANTI-VIRUS 6.0 FOR WINDOWS WORKSTATIONS
Kaspersky Anti-Virus 6.0 for Windows Workstations can be installed on a computer in several ways:
local installation application installation on a single computer. Direct access to that computer is required for the
installation to run and complete. Local installation can be carried out in one of the following modes:
interactive mode, using the application installation wizard (see section "Installation using the Installation
Wizard" on page 13); this mode requires the participation from the user when installing;
non-interactive mode in which the application installation is launched from the command line and does not
require the participation from the user when installing (see section "Application installation from command line" on page 16).
remote installation application installation on networked computers managed remotely from an administrator's
workstation using the following:
Kaspersky Administration Kit software set (see Kaspersky Administration Kit Deployment Guide);
group domain policies of Microsoft Windows Server 2000/2003 (see section "Installation from Group Policy
Object editor" on page 17).
Before Kaspersky Anti-Virus for Windows Workstations installation begins (including remote one), it is recommended to close all active applications.
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HARDWARE AND SOFTWARE SYSTEM REQUIREMENTS
For a proper functioning of Kaspersky Anti-Virus 6.0 for Windows Workstations MP4, the computer should meet these minimum requirements:
General requirements:
300 MB free hard drive space.
Microsoft Internet Explorer 6.0, or higher (for updating application databases and program modules via the
Internet).
Microsoft Windows Installer 2.0, or higher.
Microsoft Windows 2000 Professional (Service Pack 4 Rollup1), Microsoft Windows XP Professional (Service Pack 2, or higher), Microsoft Windows XP Professional x64 (Service Pack 2, or higher):
Intel Pentium 300 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent).
256 MB free RAM.
Microsoft Windows Vista Business / Enterprise / Ultimate (Service Pack 1, or higher), Microsoft Windows Vista Business / Enterprise / Ultimate x64 (Service Pack 1, or higher), Microsoft Windows 7 Professional / Enterprise / Ultimate, Microsoft Windows 7 Professional / Enterprise / Ultimate x64:
Intel Pentium 800 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent).
512 MB free RAM.
INSTALLATION USING THE INSTALLATION WIZARD
To install Kaspersky Anti-Virus for Windows Workstations on your computer, run the installation file on the product CD.
Installing the application from the installation file downloaded via the Internet, is identical to installing the application from the CD.
The setup program is implemented as a standard Windows wizard. Each window contains a set of buttons to control the installation process. Provided below is the brief description of their purpose:
Next – accept the action and go to the next step in the installation procedure.
Back – return to the previous step in the installation procedure.
Cancel – cancel the installation.
Finish – complete the application installation procedure.
A detailed discussion of each step of the package installation is provided below.
Step 1. Verifying that the system meets the installation requirements
Before installing Kaspersky Anti-Virus for Windows Workstations on the computer, the wizard will verify that the computer meets the minimum requirements. It will also verify that you have the rights required to install software.
If any of the requirements is not met, the corresponding notice will be displayed on the screen. We recommend that you install any required updates using the Windows Update service, and the required programs, before attempting to install Kaspersky Anti-Virus for Windows Workstations again.
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