KASPERSKY Mobile Security Android 9.0 User Manual
Kaspersky Mobile Security
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Dear User,
Thank you for choosing our product. We hope that this documentation will help you in your work and will provide answers
regarding this software product.
Note: This document is the property of Kaspersky Lab ZAO (herein also referred to as Kaspersky Lab): all rights to this
document are reserved by the copyright laws of the Russian Federation, and by international treaties. Illegal reproduction
and distribution of this document or parts hereof will result in civil, administrative or criminal liability by the applicable law.
Reproduction or distribution of any materials in any format, including translations, is only allowed with the written
permission of Kaspersky Lab.
This document, and graphic images related to it, may be used exclusively for informational, non-commercial, and
personal purposes.
Kaspersky Lab reserves the right to amend this document without additional notification. You can find the latest version
of this document at the Kaspersky Lab website, at http://www.kaspersky.com/docs.
Kaspersky Lab shall not be liable for the content, quality, relevance, or accuracy of any materials used in this document
for which the rights are held by third parties, or for any potential or actual losses associated with the use of these
materials.
Date document written: 3/6/2013
© 2013 Kaspersky Lab ZAO. All Rights Reserved.
http://www.kaspersky.com
http://support.kaspersky.com
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TABLE OF CONTENTS
ABOUT THIS GUIDE ..................................................................................................................................................... 5
In this document ....................................................................................................................................................... 5
Document conventions ............................................................................................................................................. 6
SOURCES OF INFORMATION ABOUT THE APP ........................................................................................................ 8
Sources of information for independent research ..................................................................................................... 8
Discussing Kaspersky Lab applications on the Forum ............................................................................................. 9
Contacting the Sales Department ............................................................................................................................. 9
Contacting Technical Writing and Localization Unit by email.................................................................................... 9
KASPERSKY MOBILE SECURITY .............................................................................................................................. 10
What's new ............................................................................................................................................................. 11
Hardware and software requirements ..................................................................................................................... 11
Distribution kit ......................................................................................................................................................... 12
User service ............................................................................................................................................................ 12
APP INTERFACE ......................................................................................................................................................... 13
Icon in notification area ........................................................................................................................................... 13
The Kaspersky Mobile Security main window ......................................................................................................... 14
Widget for the device Home screen ........................................................................................................................ 15
Notifications ............................................................................................................................................................ 16
LICENSING THE APP.................................................................................................................................................. 18
About the End User License Agreement ................................................................................................................ 18
About license .......................................................................................................................................................... 18
About the activation code ....................................................................................................................................... 19
STARTING AND STOPPING THE APP ....................................................................................................................... 20
DEALING WITH STANDARD TASKS .......................................................................................................................... 21
Activating the commercial version of the app ......................................................................................................... 22
Purchasing a license or renewing it ........................................................................................................................ 22
Viewing Information about the license and license term ......................................................................................... 23
Scanning the device entire file system for viruses .................................................................................................. 23
Scanning the installed apps, a folder or a file for viruses ........................................................................................ 23
Configuring an automatic launch to scan the entire device for viruses ................................................................... 24
Updating the app anti-virus databases and version ................................................................................................ 24
Configuring scheduled automatic updates of the app anti-virus databases and version ........................................ 24
Hiding contacts and related information ................................................................................................................. 25
Hiding contacts and related information remotely from another device .................................................................. 26
What is a Kaspersky Account ................................................................................................................................. 26
Adding the device to my account on the web portal ............................................................................................... 26
What to do if the device is lost or stolen ................................................................................................................. 27
Sending SMS commands from another device with Kaspersky Mobile Security installed ...................................... 28
Allowing or blocking the remote start of the Anti-Theft functions on the device ...................................................... 28
Getting the new phone number and locking the device when the SIM card is replaced ......................................... 29
Locking and locating the device remotely ............................................................................................................... 30
Turning on the alarm on the device remotely.......................................................................................................... 31
Deleting personal data from the device or fully formatting it ................................................................ ................... 32
U S E R G U I D E
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Taking photos of the person who is currently using your device ............................................................................. 33
Blocking unsolicited calls and SMS messages ....................................................................................................... 33
Protecting personal data from online theft .............................................................................................................. 34
Viewing app operation reports ................................................................................................................................ 35
Changing the app secret code ................................................................................................................................ 35
Recovering the app secret code ............................................................................................................................. 36
CONTACTING THE TECHNICAL SUPPORT SERVICE ............................................................................................. 37
Obtaining technical support .................................................................................................................................... 37
Technical support by phone .................................................................................................................................... 37
Obtaining technical support via My Kaspersky Account ......................................................................................... 37
GLOSSARY ................................................................................................................................................................. 39
KASPERSKY LAB ZAO ............................................................................................................................................... 41
INFORMATION ABOUT THIRD-PARTY CODE .......................................................................................................... 42
TRADEMARK NOTICES .............................................................................................................................................. 43
INDEX .......................................................................................................................................................................... 44
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ABOUT THIS GUIDE
IN THIS SECTION
In this document ................................................................................................................................................................ 5
Document conventions ...................................................................................................................................................... 6
This document is the Kaspersky Mobile Security User Guide.
The User Guide is meant for Kaspersky Mobile Security users who are familiar with the operating system interface,
possess basic system usage skills, and know how to use the Internet.
The User Guide serves the following purposes:
Getting to know the app's interface.
Finding quick solutions to common Kaspersky Mobile Security issues.
Describe additional sources of information about the app and ways of receiving technical support.
IN THIS DOCUMENT
This guide includes the following sections.
Sources of information about the app
This section describes sources of information about the app and lists websites that you can use to discuss the app's
operation.
Kaspersky Mobile Security
This section describes the app's features and provides brief information about the app's functions and components. You
will learn what items are included in the distribution kit, and what services are available for registered users of the app.
This section provides information about software and hardware requirements that a device should meet to allow installing
the app on it.
App interface
This section contains information about the main elements of the app graphical user interface: the app's icons, main
window, settings window, widget, and notification windows.
Licensing the app
This section provides information about general terms related to the app activation. Read this section to learn more about
the purpose of the License Agreement, license types, ways of activating the app, and license renewal.
Starting and stopping the app
This section contains information about how to launch the app and how to stop using it.
U S E R G U I D E
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Dealing with standard tasks
SAMPLE TEXT
DESCRIPTION OF DOCUMENT CONVENTION
Note that...
Warnings are highlighted in red and boxed.
Warnings provide information about possible unwanted actions that may lead to
data loss, failures in equipment operation or operating system problems.
We recommended that you use...
Notes are boxed.
Notes may contain useful hints, recommendations, specific values for settings, or
important special cases in operation of the app.
Example:
...
Examples are given on a yellow background under the heading “Example”.
This section contains step-by-step instructions for carrying out the basic user tasks that the app deals with.
Contacting the Technical Support service
This section describes how you can contact Kaspersky Lab Technical Support.
Glossary
This section contains a list of terms mentioned in the document and their respective definitions.
Kaspersky Lab ZAO
This section contains information about Kaspersky Lab ZAO.
Information about third party code
This section provides information about the third-party code used in the app.
Trademark notices
This section lists trademarks of third-party right-owners used herein.
Index
This section allows you to quickly find required information within the document.
DOCUMENT CONVENTIONS
The text herein is accompanied by semantic elements that should be given particular attention – warnings, hints,
examples.
Document conventions are used to highlight semantic elements. Document conventions and examples of their use are
shown in the table below.
Таблица 1. Document conventions
A B O U T T H I S G U I D E
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SAMPLE TEXT
DESCRIPTION OF DOCUMENT CONVENTION
Update means...
The Databases are out of date event
occurs.
The following semantic elements are italicized in the text:
New terms
Names of app statuses and events
Click the Enable button.
Names of app interface elements, such as entry fields, menu items, and buttons,
are in bold.
To configure a task schedule:
Introductory phrases of instructions are italicized and marked with the arrow sign.
<User name>
Variables are in angle brackets. It is required to replace each variable by the
corresponding value, omitting angle brackets.
Send an SMS message to your
device with the following text: find:
<code>.
The different font style highlights the text of the SMS command.
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SOURCES OF INFORMATION ABOUT THE
IN THIS SECTION
Sources of information for independent search ................................................................................................................. 8
Discussing Kaspersky Lab applications on the Forum ...................................................................................................... 9
Contacting the Sales Department ..................................................................................................................................... 9
Contacting Technical Writing and Localization Unit by email ............................................................................................ 9
APP
This section describes sources of information about the app and lists websites that you can use to discuss the app's
operation.
You can select the most suitable information source, depending on the issue's level of importance and urgency.
SOURCES OF INFORMATION FOR INDEPENDENT RESEARCH
You can use the following sources of information to research on your own:
App page on the Kaspersky Lab website
App page on the Technical Support website (Knowledge Base)
Online help
Documentation
If you cannot solve an issue on your own, we recommend that you contact Kaspersky Lab Technical Support (see
section “Technical support by phone” on page 37).
An Internet connection is required to use information sources on the Kaspersky Lab website.
App page on the Kaspersky Lab website
The Kaspersky Lab website features an individual page for each application.
On this page (http://www.kaspersky.com/kaspersky_mobile_security), you can view general information about the app,
its functions and features.
The page http://www.kaspersky.com features a URL to the eStore. There you can purchase or renew the app.
S O U R C E S O F I N F O R M A T I O N A B O U T T H E A P P
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App page on the Technical Support website (Knowledge Base)
Knowledge Base is a section on the Technical Support website that provides advice on using Kaspersky Lab
applications. Knowledge Base comprises reference articles grouped by topics.
On the page of the app in the Knowledge Base (http://support.kaspersky.com/mobile/kms9and), you will find articles that
provide useful information, advice, and answers to frequently asked questions on how to purchase, install, and use the
app.
Articles may provide answers to questions relating not just to Kaspersky Mobile Security, but also to other Kaspersky Lab
applications. They also may contain news from Technical Support.
Online help
The online help of the app comprises context help files.
The context help contains data on each of the windows and tabs in Kaspersky Mobile Security: a list of settings and their
respective descriptions, as well as a list of tasks to perform.
Documentation
The User Guide describes the app interface and ways to perform common tasks while using the app.
DISCUSSING KASPERSKY LAB APPLICATIONS ON THE FORUM
If your question does not require an urgent answer, you can discuss it with Kaspersky Lab specialists and other users on
our Forum (http://forum.kaspersky.com).
In this forum you can view existing topics, leave your comments, create new topics.
CONTACTING THE SALES DEPARTMENT
If you have any questions on how to select, purchase, or renew the app, you can contact our Sales Department
specialists in one of the following ways:
By calling our central office in Moscow by phone (http://www.kaspersky.com/contacts).
By emailing your question to sales@kaspersky.com.
Service is provided in Russian and in English.
CONTACTING TECHNICAL WRITING AND LOCALIZATION UNIT BY EMAIL
To contact the Documentation Development Group, please send your message to docfeedback@kaspersky.com. Please
use “Kaspersky Help Feedback: Kaspersky Mobile Security” as the subject line in your message.
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KASPERSKY MOBILE SECURITY
Kaspersky Mobile Security protects your data against viruses and other malware and prevents theft (phishing) of your
personal data while you are online. Kaspersky Mobile Security hides your confidential contacts and related information
and blocks unsolicited incoming calls and SMS messages. Kaspersky Mobile Security can help locate your stolen or lost
device and secure your data by means of special SMS commands or via the https://anti-theft.kaspersky.com web portal.
Kaspersky Mobile Security includes the following components:
Scanner (Anti-Virus Premium).
Scanner (Anti-Virus Premium) protects your device from viruses and other malware.
Scanner lets you scan the entire device, the installed apps only, or a specific folder for threats, as well as
update the anti-virus databases for up-to-date protection of your data.
Anti-Virus (Premium) protects your device in real time and scans newly installed apps before they are launched
for the first time using the anti-virus databases and the Kaspersky Security Network online cloud service. AntiVirus (Premium) also lets you automatically scan the entire device and update the anti-virus databases.
Privacy Protection (Premium).
Privacy Protection allows you to hide temporarily your confidential contacts and all related call history and SMS
correspondence. Privacy Protection lets you hide contacts and related information using app settings or
remotely by means of a special SMS command.
Anti-Theft and the https://anti-theft.kaspersky.com web portal.
Anti-Theft protects information from unauthorized use if the device is lost or stolen as well as helps you to locate
the device.
Anti-Theft allows you to remotely turn on the device alarm, lock the device, determine its location, wipe device
data, and take a mugshot of the person currently using your device. Anti-Theft lets you remotely start the
functions on the device by means of special SMS commands or via the https://anti-theft.kaspersky.com web
portal. When the SIM card is replaced or the device is turned on without a SIM card, Anti-Theft can send you the
new phone number of the device in an SMS message or email, or lock the device.
Call & Text Filter.
Call & Text Filter blocks unsolicited incoming calls and text messages.
Web Protection (Premium) and Text Anti-Phishing (Premium).
Web Protection blocks malicious websites, which aim to distribute malicious code, and fake (phishing) websites,
which aim to steal your confidential data, such as passwords for online banks, online auctions and payment
systems, and gain access to your financial accounts.
Text Anti-Phishing blocks SMS links to malicious or phishing websites.
K A S P E R S K Y M O B I L E S E C U R I T Y
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IN THIS SECTION
What's new ................................................................................................ ...................................................................... 11
Hardware and software requirements ............................................................................................................................. 11
Distribution kit .................................................................................................................................................................. 11
User service .................................................................................................................................................................... 12
WHAT'S NEW
Kaspersky Mobile Security offers the following new features:
Improved Anti-Virus: the device takes less time to scan owing to an upgraded scan engine. A quick scan feature
has been also added for scanning the installed apps only.
Added Text Anti-Phishing feature. Text Anti-Phishing prevents the theft of your personal data by scanning text
messages for links to malicious and phishing websites.
Added Alarm feature. If your device gets lost or stolen, you can use this feature to lock the device and turn on
the device alarm via the https://anti-theft.kaspersky.com web portal or the “alarm: <code>” SMS command
(where <code> is the secret code to Kaspersky Mobile Security on your device).
Merged Lock and Locate features. If your device gets lost or stolen, you can lock the device and get the
coordinates of its location via the https://anti-theft.kaspersky.com web portal or the “find: <code>” SMS
command (where <code> is the secret code to Kaspersky Mobile Security on your device).
Improved Mugshot functionality: if your device gets lost or stolen, you can lock the device and take a mugshot of
the person who is using your device via the https://anti-theft.kaspersky.com web portal.
Improved app stability: bugs causing the app to crash have been fixed.
Improved the licensing model: the free version is available automatically after the app has been installed. You
can switch to the trial version of the app to evaluate all of its features during the trial period. To enjoy all app
features, you can buy a license and switch to the commercial version of the app.
Users will be able to launch Alarm via the web portal after the official release of the new version of Kaspersky Mobile
Security.
Users will be able to launch Lock & Locate with a single command after the official release of the new version of
Kaspersky Mobile Security. Before the web portal has been updated, the Lock and Locate functions can be launched
using two separate commands.
HARDWARE AND SOFTWARE REQUIREMENTS
Kaspersky Mobile Security can be installed on devices running the Android™ operating system versions 2.2 – 4.2.
The app supports devices with a screen resolution of 320x480 pixels or higher.
U S E R G U I D E
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DISTRIBUTION KIT
You can purchase the app in one of the following ways:
In a box. Sold through our partners' stores.
Through an online store. Distributed at online stores of Kaspersky Lab (for example,
http://www.kaspersky.com, section eStore) or partner companies.
If you purchase the app in a box, the distribution kit includes the following components:
sealed envelope with an installation CD containing the app files and the app documentation files;
quick start guide containing the activation code for the app;
license agreement setting out the terms on which you can use the app;
The content of the distribution kit may vary depending on the region in which the app is sold.
If you purchase Kaspersky Mobile Security at an online store, you copy the app from the website of the store. The
information required to activate the app is sent to you by email following payment.
For more details on purchase methods and the distribution kit, contact the Sales Department sales@kaspersky.com.
USER SERVICE
By purchasing a license to use the app, you can access the following services during the license validity period:
updating databases and providing new versions of the app;
consulting by phone and by email on issues related to installation, configuration, and use of the app;
announcements of new Kaspersky Lab releases and information about new viruses and outbreaks. To use this
service, subscribe to the Kaspersky Lab newsletter on the Technical Support website.
No consulting services are provided on issues related to the functioning of operating systems, third-party
software and technologies.
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APP INTERFACE
IN THIS SECTION
Icon in notification area ................................................................................................................................................... 13
The Kaspersky Mobile Security main window ................................................................................................................. 13
Widget for the device's home screen .............................................................................................................................. 15
Notifications ..................................................................................................................................................................... 16
This section contains information about the main elements of the app graphical user interface: the app's icons, main
window, settings window, widget, and notification windows.
ICON IN NOTIFICATION AREA
After initial configuration of Kaspersky Mobile Security, its icon appears in the status bar.
The icon performs the following functions:
indicates that the app is running;
provides access to the main window of the app.
Indication that the app is running
The icon indicates that the app is running. In the commercial version, it reflects the protection status of your device:
(color icon): protection is enabled;
(black and white icon): protection is disabled;
– the anti-virus databases are outdated.
In the free version of the app, the icon does not reflect the device protection status.
Access to the app windows
You can open the app main window through the app icon in the notification area.
U S E R G U I D E
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THE KASPERSKY MOBILE SECURITY MAIN WINDOW
The main window of the app shows the interface elements for accessing the main functions of the app.
The main window displays blocks corresponding to the app's components. The commercial version of the app shows the
following sections: Anti-Virus, Privacy Protection, Anti-Theft, Call & Text Filter, and Web Protection. The free
version of the app shows the following sections: Scanner, Anti-Theft, Call & Text Filter. The main window also shows
the Additional section where the additional features of the app are assembled (see figure below).
Figure 1: Main window of the commercial version of the app
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