KASPERSKY Internet Security 2011 User Manual [tr]

Kaspersky Internet Security 2011

USER GUIDE

APPLICATION VERSION: 11.0 CRITICAL FIX 2

Dear User!

Thank you for choosing our product. We hope that you will find this documentation useful and that it will provide answers to most of your questions that may arise.

Warning! This document is the property of Kaspersky Lab ZAO (herein also referred to as Kaspersky Lab): all rights to this document are reserved by the copyright laws of the Russian Federation, and by international treaties. Illegal reproduction and distribution of this document or parts hereof will result in civil, administrative or criminal liability by applicable law.

Any type of reproduction or distribution of any materials, including translations, is allowed only with the written permission of Kaspersky Lab ZAO.

This document and related graphic images can be used exclusively for informational, non-commercial or personal use.

This document may be amended without additional notification. The latest version of this document can be found on the Kaspersky Lab website, at http://www.kaspersky.com/docs.

Kaspersky Lab ZAO assumes no liability for the content, quality, relevance, or accuracy of any materials used in this document for which the rights are held by third parties, or for any potential damages associated with the use of such documents.

This document uses registered trademarks and service marks, which are the property of their respective owners.

Document revision date: 08.09.2010

http://www.kaspersky.com

http://support.kaspersky.com/

CONTENT

KASPERSKY LAB END USER LICENSE AGREEMENT ............................................................................................ 10

ABOUT THIS GUIDE ................................................................................................................................................... 15

In this document ..................................................................................................................................................... 15

Document conventions ........................................................................................................................................... 17

ADDITIONAL SOURCES OF INFORMATION ............................................................................................................. 18

Sources of information for independent research ................................................................................................... 18

Discussing Kaspersky Lab applications on the web forum ..................................................................................... 19

Contacting the Sales Department ........................................................................................................................... 19

Contacting the Documentation development group ................................................................................................ 19

KASPERSKY INTERNET SECURITY 2011 ................................................................................................................. 20

What's new ................................................................................................ ................................ ............................. 20

Ensuring your computer protection ......................................................................................................................... 21

Distribution kit ......................................................................................................................................................... 23

Service for registered users ................................................................................................ .................................... 23

Hardware and software requirements ..................................................................................................................... 24

INSTALLING AND REMOVING THE APPLICATION .................................................................................................. 25

Standard installation procedure .............................................................................................................................. 25

Step 1. Finding a newer version of the application ............................................................................................ 26

Step 2. Making sure the system meets the installation requirements ............................................................... 26

Step 3. Select installation type .......................................................................................................................... 27

Step 4. Reviewing the license agreement ......................................................................................................... 27

Step 5. Kaspersky Security Network Data Collection Statement ...................................................................... 27

Step 6. Searching for incompatible applications ............................................................................................... 27

Step 7. Selecting the destination folder ............................................................................................................. 28

Step 8. Preparing installation ............................................................................................................................ 28

Step 9. Installing ............................................................................................................................................... 29

Step 10. Activating the application .................................................................................................................... 29

Step 11. Registering a user............................................................................................................................... 29

Step 12. Completing the activation ................................................................................................................... 30

Step 13. System analysis .................................................................................................................................. 30

Step 14. Wizard completion .............................................................................................................................. 30

Updating the previous version of Kaspersky Internet Security................................................................................ 30

Step 1. Finding a newer version of the application ............................................................................................ 31

Step 2. Making sure the system meets the installation requirements ............................................................... 31

Step 3. Select installation type .......................................................................................................................... 32

Step 4. Reviewing the license agreement ......................................................................................................... 32

Step 5. Kaspersky Security Network Data Collection Statement ...................................................................... 32

Step 6. Searching for incompatible applications ............................................................................................... 32

Step 7. Selecting the destination folder ............................................................................................................. 33

Step 8. Preparing installation ............................................................................................................................ 33

Step 9. Installing ............................................................................................................................................... 34

Step 10. Completing the activation ................................................................................................................... 34

Step 11. System analysis .................................................................................................................................. 34

Step 12. Wizard completion .............................................................................................................................. 34

U S E R G U I DE

Non-standard installation scenarios ........................................................................................................................ 34

Getting started ........................................................................................................................................................ 35

Removing the application ....................................................................................................................................... 35

Step 1. Saving data for repeated use ................................................................................................................ 36

Step 2. Confirmation of application removal...................................................................................................... 36

Step 3. Removing the application. Completing removal .................................................................................... 36

MANAGING THE LICENSE ......................................................................................................................................... 37

About End User License Agreement ...................................................................................................................... 37

About license .......................................................................................................................................................... 37

About activation code ............................................................................................................................................. 38

Viewing license information .................................................................................................................................... 39

APPLICATION INTERFACE ........................................................................................................................................ 40

Notification area icon ................................................................ ................................................................ .............. 40

Context menu ......................................................................................................................................................... 41

Kaspersky Internet Security main window .............................................................................................................. 42

Notification windows and pop-up messages ........................................................................................................... 45

Application settings window ................................................................................................ .................................... 46

Kaspersky Gadget .................................................................................................................................................. 47

STARTING AND STOPPING THE APPLICATION ...................................................................................................... 48

Enabling and disabling automatic launch ............................................................................................................... 48

Starting and stopping the application manually ...................................................................................................... 48

COMPUTER PROTECTION STATUS ......................................................................................................................... 49

Diagnostics and elimination of problems in your computer protection .................................................................... 49

Enabling and disabling protection ........................................................................................................................... 51

Pausing and resuming protection ........................................................................................................................... 52

SOLVING TYPICAL TASKS ......................................................................................................................................... 53

How to activate the application ............................................................................................................................... 54

How to purchase or renew a license ....................................................................................................................... 55

What to do when the application's notifications appear .......................................................................................... 55

How to update application databases and modules ............................................................................................... 55

How to scan critical areas of your computer for viruses ......................................................................................... 56

How to scan a file, folder, disk, or another object for viruses .................................................................................. 57

How to perform full scan of your computer for viruses ............................................................................................ 59

Scanning computer for vulnerabilities ..................................................................................................................... 59

How to protect your personal data against theft ..................................................................................................... 60

Protection against phishing ............................................................................................................................... 61

Virtual Keyboard ............................................................................................................................................... 61

What to do if you suspect an object of being infected with a virus .......................................................................... 62

What to do with a large number of spam messages ............................................................................................... 63

What to do if you suspect your computer of being infected .................................................................................... 64

How to restore an object that has been deleted or disinfected by the application .................................................. 66

How to create and use Rescue Disk ....................................................................................................................... 66

Create Rescue Disk .......................................................................................................................................... 66

Starting the computer from the Rescue Disk..................................................................................................... 68

How to view the report on the application's operation ............................................................................................. 69

How to restore application default settings ............................................................................................................. 69

Transferring Kaspersky Internet Security settings to the product installed on another computer ........................... 70

C O N T E N T

How to use Kaspersky Gadget ............................................................................................................................... 71

ADVANCED APPLICATION SETTINGS ...................................................................................................................... 73

General protection settings ..................................................................................................................................... 74

Restricting access to Kaspersky Internet Security. ........................................................................................... 75

Selecting protection mode................................................................................................................................. 75

Scan ....................................................................................................................................................................... 76

Virus scan ......................................................................................................................................................... 76

Vulnerability Scan ............................................................................................................................................. 83

Update .................................................................................................................................................................... 84

Selecting an update source............................................................................................................................... 85

Creating the update startup schedule ............................................................................................................... 86

Rolling back the last update .............................................................................................................................. 87

Scanning Quarantine after update .................................................................................................................... 88

Using the proxy server ................................................................ ...................................................................... 88

Running updates under a different user account .............................................................................................. 88

File Anti-Virus ......................................................................................................................................................... 89

Enabling and disabling File Anti-Virus ............................................................................................................... 90

Automatically pausing File Anti-Virus ................................................................................................................ 90

Creating a protection scope .............................................................................................................................. 90

Changing and restoring security level ............................................................................................................... 91

Selecting scan mode ......................................................................................................................................... 92

Using heuristic analysis .................................................................................................................................... 92

Selecting the scan technology .......................................................................................................................... 92

Changing actions to be performed on detected objects .................................................................................... 93

Scan of compound files ..................................................................................................................................... 93

Scan optimization .............................................................................................................................................. 94

Mail Anti-Virus ........................................................................................................................................................ 94

Enabling and disabling Mail Anti-Virus .............................................................................................................. 96

Creating a protection scope .............................................................................................................................. 96

Changing and restoring security level ............................................................................................................... 97

Using heuristic analysis .................................................................................................................................... 97

Changing actions to be performed on detected objects .................................................................................... 98

Attachment filtering ........................................................................................................................................... 98

Scan of compound files ..................................................................................................................................... 98

Email scanning in Microsoft Office Outlook ....................................................................................................... 99

Email scanning in The Bat! ............................................................................................................................... 99

Web Anti-Virus ...................................................................................................................................................... 100

Enabling and disabling Web Anti-Virus ................................................................................................ ........... 102

Selecting the Web Anti-Virus security level ..................................................................................................... 102

Changing actions to be performed on dangerous objects ............................................................................... 103

Checking URLs using the databases of suspicious and phishing addresses .................................................. 103

Using heuristic analysis .................................................................................................................................. 104

Blocking dangerous scripts ............................................................................................................................. 104

Scan optimization ............................................................................................................................................ 105

Kaspersky URL Advisor .................................................................................................................................. 105

Blocking access to dangerous websites ......................................................................................................... 106

Control requests to regional domains ............................................................................................................. 107

Controlling access to online banking services................................................................................................. 107

U S E R G U I DE

Creating a list of trusted addresses ................................................................................................................. 108

Restoring Web Anti-Virus default settings ....................................................................................................... 108

IM Anti-Virus ......................................................................................................................................................... 108

Enabling and disabling IM Anti-Virus .............................................................................................................. 109

Creating a protection scope ............................................................................................................................ 109

Selecting the scan method .............................................................................................................................. 109

Proactive Defense ................................................................................................................................................ 110

Enabling and disabling Proactive Defense ...................................................................................................... 111

Creating a group of trusted applications ......................................................................................................... 111

Using the dangerous activity list ...................................................................................................................... 111

Changing the dangerous activity monitoring rule ............................................................................................ 112

System Watcher ................................................................................................................................................... 112

Enabling and disabling System Watcher ......................................................................................................... 113

Using patterns of dangerous activity (BSS)..................................................................................................... 113

Rolling back a malicious program's actions .................................................................................................... 114

Application Control ............................................................................................................................................... 114

Enabling and disabling Application Control ..................................................................................................... 115

Placing applications into groups ...................................................................................................................... 115

Viewing activity of applications ........................................................................................................................ 116

Modifying a trust group and restoring default group ........................................................................................ 117

Working with rules of Application Control ........................................................................................................ 117

Protecting operating system resources and identity data ................................................................................ 121

Interpreting the data of application usage by the participants of Kaspersky Security Network ....................... 122

Network protection ................................................................................................................................................ 123

Firewall............................................................................................................................................................ 123

Network Attack Blocker ................................................................................................................................... 128

Encrypted connections scan ........................................................................................................................... 130

Network Monitor .............................................................................................................................................. 132

Configuring the proxy server ........................................................................................................................... 133

Creating a list of monitored ports .................................................................................................................... 133

Anti-Spam ............................................................................................................................................................. 134

Enabling and disabling Anti-Spam .................................................................................................................. 136

Selecting spam protection level ...................................................................................................................... 137

Training Anti-Spam ......................................................................................................................................... 137

Scanning links in messages ............................................................................................................................ 140

Detecting spam by phrases and addresses. Creating lists ............................................................................. 141

Regulating threshold values of spam rate ....................................................................................................... 146

Using additional features affecting the spam rate ........................................................................................... 146

Selecting the spam recognition algorithm ....................................................................................................... 147

Adding a label to the message subject ........................................................................................................... 147

Excluding Microsoft Exchange Server messages from the scan ..................................................................... 148

Configuring spam processing by mail clients .................................................................................................. 148

Restoring the recommended Anti-Spam settings ............................................................................................ 151

Anti-Banner ........................................................................................................................................................... 151

Enabling and disabling Anti-Banner ................................................................................................................ 151

Selecting the scan method .............................................................................................................................. 152

Creating the lists of blocked and allowed banner addresses .......................................................................... 152

Exporting and importing the lists of addresses................................................................................................ 153

Safe Run............................................................................................................................................................... 154

C O N T E N T

Safe Run for Applications................................................................................................................................ 154

Safe Run for Websites .................................................................................................................................... 158

Parental Control .................................................................................................................................................... 159

Configuring user's Parental Control ................................................................................................................ 160

Viewing reports of user's activity ..................................................................................................................... 168

Trusted zone ......................................................................................................................................................... 169

Creating a list of trusted applications .............................................................................................................. 169

Creating the exclusion rules ............................................................................................................................ 170

Performance and compatibility with other applications ................................................................ ......................... 170

Selecting detectable threat categories ............................................................................................................ 171

Advanced disinfection technology ................................................................................................................... 171

Distributing computer resources when scanning for viruses ........................................................................... 172

Running tasks in background mode ................................................................................................................ 172

Application settings in full-screen mode. Gaming Profile ................................................................................ 173

Battery saving ................................................................................................................................................. 173

Kaspersky Internet Security self-defense. ............................................................................................................ 174

Enabling and disabling self-protection ............................................................................................................ 174

Protection against external control .................................................................................................................. 174

Quarantine and Backup ........................................................................................................................................ 175

Storing quarantine and backup objects ........................................................................................................... 175

Working with quarantined objects ................................................................................................................... 176

Additional tools for better protection of your computer ......................................................................................... 177

Privacy Cleaner ............................................................................................................................................... 178

Browser Configuration .................................................................................................................................... 179

Rolling back the changes, made by the wizards ............................................................................................. 181

Reports ................................................................................................................................................................. 182

Creating a report for the selected component ................................................................................................. 182

Data filtering ................................................................................................................................ .................... 183

Events search ................................................................................................................................................. 183

Saving a report to file ...................................................................................................................................... 184

Storing reports ................................................................................................................................................ 184

Clearing application reports ............................................................................................................................ 185

Logging non-critical events ............................................................................................................................. 185

Configuring the reminder of report availability ................................................................................................. 185

Application appearance ........................................................................................................................................ 185

Application skin ............................................................................................................................................... 186

Active interface elements ................................................................................................................................ 186

News Agent ..................................................................................................................................................... 186

Notifications .......................................................................................................................................................... 187

Enabling and disabling notifications ................................................................................................................ 187

Configuring the notification method ................................................................................................................. 188

Participating in the Kaspersky Security Network .................................................................................................. 189

VALIDATING KASPERSKY INTERNET SECURITY SETTINGS .............................................................................. 190

Test "virus" EICAR and its modifications .............................................................................................................. 190

Testing the HTTP traffic protection ....................................................................................................................... 191

Testing the SMTP traffic protection ...................................................................................................................... 192

Validating File Anti-Virus settings ......................................................................................................................... 192

Validating virus scan task settings ........................................................................................................................ 192

U S E R G U I DE

Validating Anti-Spam settings ............................................................................................................................... 193

CONTACTING THE TECHNICAL SUPPORT SERVICE ........................................................................................... 194

My Kaspersky Account ......................................................................................................................................... 194

Technical support by phone .................................................................................................................................. 195

Creating a system state report .............................................................................................................................. 195

Creating a trace file .............................................................................................................................................. 196

Sending data files ................................................................................................................................................. 196

AVZ script execution ............................................................................................................................................. 197

APPENDIX ................................................................................................................................................................. 199

Subscription statuses ........................................................................................................................................... 199

Kaspersky Internet Security notifications list ......................................................................................................... 201

Notifications in any protection mode ............................................................................................................... 201

Notifications in interactive protection mode ..................................................................................................... 208

Working with the application from the command line ............................................................................................ 219

Activating the application ................................................................................................................................ 221

Starting the application ................................................................................................................................... 221

Stopping the application .................................................................................................................................. 221

Managing application components and tasks ................................................................................................. 221

Virus scan ....................................................................................................................................................... 223

Updating the application ................................................................................................................................. 225

Rolling back the last update ............................................................................................................................ 226

Exporting protection settings ........................................................................................................................... 226

Importing protection settings ........................................................................................................................... 227

Creating a trace file ......................................................................................................................................... 227

Viewing Help ................................................................................................................................................... 228

Return codes of the command line ................................................................................................................. 228

GLOSSARY ............................................................................................................................................................... 229

KASPERSKY LAB ZAO ............................................................................................................................................. 238

INFORMATION ABOUT THIRD-PARTY CODE ........................................................................................................ 239

Program code ....................................................................................................................................................... 239

AGG 2.4 .......................................................................................................................................................... 241

ADOBE ABI-SAFE CONTAINERS 1.0 ............................................................................................................ 242

BOOST 1.39.0 ................................................................................................................................................ 242

BZIP2/LIBBZIP2 1.0.5 ..................................................................................................................................... 242

CONVERTUTF ............................................................................................................................................... 242

CURL 7.19.4 ................................................................................................................................................... 243

DEELX - REGULAR EXPRESSION ENGINE 1.2 ........................................................................................... 243

EXPAT 1.2, 2.0.1 ............................................................................................................................................ 243

FASTSCRIPT 1.90 .......................................................................................................................................... 244

FDLIBM 5.3 ..................................................................................................................................................... 244

FLEX: THE FAST LEXICAL ANALYZER 2.5.4 ............................................................................................... 244

FMT.H ............................................................................................................................................................. 244

GDTOA ........................................................................................................................................................... 244

GECKO SDK 1.8, 1.9, 1.9.1 ............................................................................................................................ 245

ICU4C 4.0.1 .................................................................................................................................................... 253

INFO-ZIP 5.51 ................................................................................................................................................. 253

JSON4LUA 0.9.30 .......................................................................................................................................... 254

C O N T E N T

LIBGD 2.0.35 .................................................................................................................................................. 254

LIBJPEG 6B ................................................................................................................................ .................... 255

LIBM (lrint.c v 1.4, lrintf.c,v 1.5) ....................................................................................................................... 256

LIBPNG 1.2.8, 1.2.9, 1.2.42 ............................................................................................................................ 257

LIBUNGIF 3.0 ................................................................................................................................................. 257

LIBXDR ........................................................................................................................................................... 257

LREXLIB 2.4 ................................................................................................................................................... 258

LUA 5.1.4 ........................................................................................................................................................ 258

LZMALIB 4.43 ................................................................................................................................................. 259

MD5.H ............................................................................................................................................................. 259

MD5-CC 1.02 .................................................................................................................................................. 259

OPENSSL 0.9.8K ............................................................................................................................................ 260

PCRE 7.7, 7.9 ................................................................................................................................................. 261

SHA1.C 1.2 ..................................................................................................................................................... 263

STLPORT 5.2.1 .............................................................................................................................................. 263

SVCCTL.IDL ................................................................................................................................................... 263

TINYXML 2.5.3 ............................................................................................................................................... 263

VISUAL STUDIO CRT SOURCE CODE 8.0 ................................................................................................... 263

WINDOWS TEMPLATE LIBRARY 8.0 ............................................................................................................ 264

ZLIB 1.0.4, 1.0.8, 1.2.2, 1.2.3.......................................................................................................................... 268

Development tools ................................................................................................................................................ 268

MS DDK 4.0, 2000 .......................................................................................................................................... 268

MS WDK 6000, 6001, 6002 ............................................................................................................................ 268

WINDOWS INSTALLER XML (WIX) TOOLSET 3.0 ....................................................................................... 268

Distributed program code ..................................................................................................................................... 272

GRUB4DOS 0.4.4-2009-10-16 (FILE GRUB.EXE) ......................................................................................... 273

SYSLINUX 3.86 (FILE SYSLINUX.EXE) ........................................................................................................ 277

Other information .................................................................................................................................................. 281

INDEX ........................................................................................................................................................................ 282

KASPERSKY LAB END USER LICENSE AGREEMENT

IMPORTANT LEGAL NOTICE TO ALL USERS: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT BEFORE YOU START USING THE SOFTWARE.

BY CLICKING THE ACCEPT BUTTON IN THE LICENSE AGREEMENT WINDOW OR BY ENTERING CORRESPONDING SYMBOL(-S) YOU CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. SUCH ACTION IS A SYMBOL OF YOUR SIGNATURE AND YOU ARE CONSENTING TO BE BOUND

BY AND ARE BECOMING A PARTY TO THIS AGREEMENT AND AGREE THAT THIS AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOU. IF YOU DO NOT AGREE TO

ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, CANCEL THE INSTALLATION OF THE SOFTWARE AND DO NOT INSTALL THE SOFTWARE.

AFTER CLICKING THE ACCEPT BUTTON IN THE LICENSE AGREEMENT WINDOW OR AFTER ENTERING CORRESPONDING SYMBOL(-S) YOU HAVE THE RIGHT TO USE THE SOFTWARE IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT.

1. Definitions

1.1. Software means software including any Updates and related materials.

1.2. Rightholder (owner of all rights, whether exclusive or otherwise to the Software) means Kaspersky Lab ZAO, a company incorporated according to the laws of the Russian Federation.

1.3. Computer(s) means hardware(s), including personal computers, laptops, workstations, personal digital assistants, „smart phones‟, hand-held devices, or other electronic devices for which the Software was designed where the Software will be installed and/or used.

1.4. End User (You/Your) means individual(s) installing or using the Software on his or her own behalf or who is legally using a copy of the Software; or, if the Software is being downloaded or installed on behalf of an organization, such as an employer, “You” further means the organization for which the Software is downloaded or installed and it is represented hereby that such organization has authorized the person accepting this agreement to do so on its behalf. For purposes hereof the term “organization,” without limitation, includes any partnership, limited liability company, corporation, association, joint stock company, trust, joint venture, labor organization, unincorporated organization, or governmental authority.

1.5. Partner(s) means organizations or individual(s), who distributes the Software based on an agreement and license with the Rightholder.

1.6. Update(s) means all upgrades, revisions, patches, enhancements, fixes, modifications, copies, additions or maintenance packs etc.

1.7. User Manual means user manual, administrator guide, reference book and related explanatory or other materials.

2. Grant of License

2.1. The Rightholder hereby grants You a non-exclusive license to store, load, install, execute, and display (to “use”) the Software on a specified number of Computers in order to assist in protecting Your Computer on which the Software is installed, from threats described in the User Manual, according to the all technical requirements described in the User Manual and according to the terms and conditions of this Agreement (the “License”) and you accept this License: Trial Version. If you have received, downloaded and/or installed a trial version of the Software and are hereby granted an evaluation license for the Software, you may use the Software only for evaluation purposes and only during the single applicable evaluation period, unless otherwise indicated, from the date of the initial installation. Any use of the Software for other purposes or beyond the applicable evaluation period is strictly prohibited.

Multiple Environment Software; Multiple Language Software; Dual Media Software; Multiple Copies; Bundles. If you use different versions of the Software or different language editions of the Software, if you receive the Software on multiple media, if you otherwise receive multiple copies of the Software, or if you received the Software bundled with other software, the total permitted number of your Computers on which all versions of the Software are installed shall correspond to the number of computers specified in licenses you have obtained from the Rightholder provided that unless the licensing terms provide otherwise, each acquired license entitles you to install and use the Software on such a number of Computer(s) as is specified in Clauses 2.2 and 2.3.

2.2. If the Software was acquired on a physical medium You have the right to use the Software for protection of such a number of Computer(s) as is specified on the Software package.

2.3. If the Software was acquired via the Internet You have the right to use the Software for protection of such a number of Computers that was specified when You acquired the License to the Software.

2.4. You have the right to make a copy of the Software solely for back-up purposes and only to replace the legally owned copy if such copy is lost, destroyed or becomes unusable. This back-up copy cannot be used for other purposes and must be destroyed when you lose the right to use the Software or when Your license expires or is terminated for any

K A S P E R S K Y L AB E N D U S E R L I C E N S E A G R E E M E N T

other reason according to the legislation in force in the country of your principal residence or in the country where You are using the Software.

2.5. You can transfer the non-exclusive license to use the Software to other individuals within the scope of the license granted from the Rightholder to You provided that the recipient agrees to be bound by all the terms and conditions of this Agreement and substitute you in full in the license granted from the Rightholder. In case You fully transfer the rights granted from the Rightholder to use the Software You must destroy all copies of the Software including the back-up copy. If You are a recipient of a transferred license You must agree to abide by all the terms and conditions of this Agreement. If You do not agree to be bound by all the terms and conditions of this Agreement, You may not install and/or use the Software. You also agree as the recipient of a transferred license that You do not have any additional or better rights than what the original End User who acquired the Software from the Rightholder, did.

2.6. From the time of the Software activation or after license key file installation (with the exception of a trial version of the Software) You have the right to receive the following services for the defined period specified on the Software package (if the Software was acquired on a physical medium) or specified during acquisition (if the Software was acquired via the Internet):

- Updates of the Software via the Internet when and as the Rightholder publishes them on its website or through other online services. Аny Updates that you may receive become part of the Software and the terms and conditions of this Agreement apply to them;

- Technical Support via the Internet and Technical Support telephone hotline.

3. Activation and Term

3.1. If You modify Your Computer or make changes to other vendors‟ software installed on it, You may be required by the Rightholder to repeat activation of the Software or license key file installation. The Rightholder reserves the right to use any means and verification procedures to verify the validity of the License and/or legality of a copy of the Software installed and/or used on Your Computer.

3.2. If the Software was acquired on a physical medium, the Software can be used, upon your acceptance of this Agreement, for the period that is specified on the package commencing upon acceptance of this Agreement.

3.3. If the Software was acquired via the Internet, the Software can be used, upon your acceptance of this Agreement, for the period that was specified during acquisition.

3.4. You have the right to use a trial version of the Software as provided in Clause 2.1 without any charge for the single applicable evaluation period (30 days) from the time of the Software activation according to this Agreement provided that the trial version does not entitle You Updates and Technical support via the Internet and Technical support telephone hotline. If Rightholder sets another duration for the single applicable evaluation period You will be informed via notification.

3.5. Your License to Use the Software is limited to the period of time as specified in Clauses 3.2 or 3.3 (as applicable) and the remaining period can be viewed via means described in User Manual.

3.6. If You have acquired the Software that is intended to be used on more than one Computer then Your License to Use the Software is limited to the period of time starting from the date of activation of the Software or license key file installation on the first Computer.

3.7. Without prejudice to any other remedy in law or in equity that the Rightholder may have, in the event of any breach by You of any of the terms and conditions of this Agreement, the Rightholder shall at any time without notice to You be entitled to terminate this License to use the Software without refunding the purchase price or any part thereof.

3.8. You agree that in using the Software and in using any report or information derived as a result of using this Software, you will comply with all applicable international, national, state, regional and local laws and regulations, including, without limitation, privacy, copyright, export control and obscenity law.

3.9. Except as otherwise specifically provided herein, you may not transfer or assign any of the rights granted to you under this Agreement or any of your obligations pursuant hereto.

3.10. The Rightholder reserves the right to limit the possibility of activation outside the region in which the Software was acquired from the Rightholder and/or its Partners.

3.11. If You have acquired the Software with activation code valid for language localization of the Software of that region in which it was acquired from the Rightholder or its Partners, You cannot activate the Software with applying the activation code intended for other language localization.

3.12. In case of limitations specified in Clauses 3.10 and 3.11 information about these limitations is stated on package and/or website of the Rightholder and/or its Partners.

4. Technical Support

4.1. The Technical Support described in Clause 2.6 of this Agreement is provided to You when the latest Update of the Software is installed (except for a trial version of the Software). Technical support service: http://support.kaspersky.com

5. Information Collection

5.1. Having agreed with the terms and conditions of this Agreement You consent to provide information to the Rightholder about executable files and their checksums to improve Your security protection level.

5.2. In order to improve security awareness about new threats and their sources and in order to improve Your security protection level the Rightholder, with your consent, that has been explicitly confirmed in the Kaspersky Security Network Data Collection Statement, is expressly entitled to receives such information. You can deactivate the Kaspersky Security Network service during installation. Also, You can activate and deactivate the Kaspersky Security Network service at any time in the Software options page.

U S E R G U I DE

You further acknowledge and agree that any information gathered by Rightholder can be used to track and publish reports on security risk trends in the Rightholder‟s sole and exclusive discretion.

5.3. The Software does not process any personally identifiable data and does not combine the processing data with any personal information.

5.4. If you do not wish for the information collected by the Software to be sent to the Rightholder, You should not activate and/or de-activate the Kaspersky Security Network service.

6. Limitations

6.1. You shall not emulate, clone, rent, lend, lease, sell, modify, decompile, or reverse engineer the Software or disassemble or create derivative works based on the Software or any portion thereof with the sole exception of a nonwaivable right granted to You by applicable legislation, and you shall not otherwise reduce any part of the Software to human readable form or transfer the licensed Software, or any subset of the licensed Software, nor permit any third party to do so, except to the extent the foregoing restriction is expressly prohibited by applicable law. Neither Software‟s binary code nor source may be used or reverse engineered to re-create the program algorithm, which is proprietary. All rights not expressly granted herein are reserved by Rightholder and/or its suppliers, as applicable. Any such unauthorized use of the Software shall result in immediate and automatic termination of this Agreement and the License granted hereunder and may result in criminal and/or civil prosecution against You.

6.2. You shall not transfer the rights to use the Software to any third party except as set forth in Clause 2.5 of this Agreement.

6.3. You shall not provide the activation code and/or license key file to third parties or allow third parties access to the activation code and/or license key which are deemed confidential data of Rightholder and you shall exercise reasonable care in protecting the activation code and/or license key in confidence provided that you can transfer the activation code and/or license key to third parties as set forth in Clause 2.5 of this Agreement.

6.4. You shall not rent, lease or lend the Software to any third party.

6.5. You shall not use the Software in the creation of data or software used for detection, blocking or treating threats described in the User Manual.

6.6. The Rightholder has the right to block the key file or to terminate Your License to use the Software in the event You breach any of the terms and conditions of this Agreement and without any refund to You.

6.7. If You are using the trial version of the Software You do not have the right to receive the Technical Support specified

in Clause 4 of this Agreement and You don‟t have the right to transfer the license or the rights to use the Software to any

third party.

7. Limited Warranty and Disclaimer

7.1. The Rightholder guarantees that the Software will substantially perform according to the specifications and descriptions set forth in the User Manual provided however that such limited warranty shall not apply to the following: (w)

Your Computer‟s deficiencies and related infringement for which Rightholder‟s expressly disclaims any warranty

responsibility; (x) malfunctions, defects, or failures resulting from misuse; abuse; accident; neglect; improper installation, operation or maintenance; theft; vandalism; acts of God; acts of terrorism; power failures or surges; casualty; alteration, non-permitted modification, or repairs by any party other than Rightholder; or any other third parties‟ or Your actions or causes beyond Rightholder‟s reasonable control; (y) any defect not made known by You to Rightholder as soon as practical after the defect first appears; and (z) incompatibility caused by hardware and/or software components installed on Your Computer.

7.2. You acknowledge, accept and agree that no software is error free and You are advised to back-up the Computer, with frequency and reliability suitable for You.

7.3. The Rightholder does not provide any guarantee that the Software will work correctly in case of violations of the terms described in the User Manual or in this Agreement.

7.4. The Rightholder does not guarantee that the Software will work correctly if You do not regularly download Updates specified in Clause 2.6 of this Agreement.

7.5. The Rightholder does not guarantee protection from the threats described in the User Manual after the expiration of the period specified in Clauses 3.2 or 3.3 of this Agreement or after the License to use the Software is terminated for any reason.

7.6. THE SOFTWARE IS PROVIDED "AS IS" AND THE RIGHTHOLDER MAKES NO REPRESENTATION AND GIVES NO WARRANTY AS TO ITS USE OR PERFORMANCE. EXCEPT FOR ANY WARRANTY, CONDITION, REPRESENTATION OR TERM THE EXTENT TO WHICH CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW THE RIGHTHOLDER AND ITS PARTNERS MAKE NO WARRANTY, CONDITION, REPRESENTATION, OR TERM (EXPRESSED OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE) AS TO ANY MATTER INCLUDING, WITHOUT LIMITATION, NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, SATISFACTORY QUALITY, INTEGRATION, OR APPLICABILITY FOR A PARTICULAR PURPOSE. YOU ASSUME ALL FAULTS, AND THE ENTIRE RISK AS TO PERFORMANCE AND RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, THE RIGHTHOLDER MAKES NO REPRESENTATION AND GIVES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET ANY OR ALL YOUR REQUIREMENTS WHETHER OR NOT DISCLOSED TO THE RIGHTHOLDER .

8. Exclusion and Limitation of Liability

K A S P E R S K Y L AB E N D U S E R L I C E N S E A G R E E M E N T

8.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE RIGHTHOLDER OR ITS PARTNERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR LOSS OF PRIVACY, FOR CORRUPTION, DAMAGE AND LOSS OF DATA OR PROGRAMS, FOR FAILURE TO MEET ANY DUTY INCLUDING ANY STATUTORY DUTY, DUTY OF GOOD FAITH OR DUTY OF REASONABLE CARE, FOR NEGLIGENCE, FOR ECONOMIC LOSS, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES, INFORMATON, SOFTWARE, AND RELATED CONTENT THROUGH THE SOFTWARE OR OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS AGREEMENT, OR ARISING OUT OF ANY BREACH OF CONTRACT OR ANY TORT (INCLUDING NEGLIGENCE, MISREPRESENTATION, ANY STRICT LIABILITY OBLIGATION OR DUTY), OR ANY BREACH OF STATUTORY DUTY, OR ANY BREACH OF WARRANTY OF THE RIGHTHOLDER OR ANY OF ITS PARTNERS, EVEN IF THE RIGHTHOLDER OR ANY PARTNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU AGREE THAT IN THE EVENT THE RIGHTHOLDER AND/OR ITS PARTNERS ARE FOUND LIABILE, THE LIABILITY OF THE RIGHTHOLDER AND/OR ITS PARTNERS SHALL BE LIMITED BY THE COSTS OF THE SOFTWARE. IN NO CASE SHALL THE LIABILITY OF THE RIGHTHOLDER AND/OR ITS PARTNERS EXCEED THE FEES PAID FOR THE SOFTWARE TO THE RIGHTHOLDER OR THE PARTNER (AS MAY BE APPLICABLE).

NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS ANY CLAIM FOR DEATH AND PERSONAL INJURY. FURTHER IN THE EVENT ANY DISCLAIMER, EXCLUSION OR LIMITATION IN THIS AGREEMENT CANNOT BE EXLUDED OR LIMITED ACCORDING TO APPLICABLE LAW THEN ONLY SUCH DISCLAIMER, EXCLUSION OR LIMITATION SHALL NOT APPLY TO YOU AND YOU CONTINUE TO BE BOUND BY ALL THE REMAINING DISCLAIMERS, EXCLUSIONS AND LIMITATIONS.

9. GNU and Other Third Party Licenses

9.1. The Software may include some software programs that are licensed (or sublicensed) to the user under the GNU General Public License (GPL) or other similar free software licenses which, among other rights, permit the user to copy,

modify and redistribute certain programs, or portions thereof, and have access to the source code (“Open Source Software”). If such licenses require that for any software, which is distributed to someone in an executable binary format,

that the source code also be made available to those users, then the source code should be made available by sending the request to source@kaspersky.com or the source code is supplied with the Software. If any Open Source Software licenses require that the Rightholder provide rights to use, copy or modify an Open Source Software program that are broader than the rights granted in this Agreement, then such rights shall take precedence over the rights and restrictions herein.

10. Intellectual Property Ownership

10.1. You agree that the Software and the authorship, systems, ideas, methods of operation, documentation and other information contained in the Software, are proprietary intellectual property and/or the valuable trade secrets of the Rightholder or its partners and that the Rightholder and its partners, as applicable, are protected by civil and criminal law, and by the law of copyright, trade secret, trademark and patent of the Russian Federation, European Union and the United States, as well as other countries and international treaties. This Agreement does not grant to You any rights to the intellectual property including any the Trademarks or Service Marks of the Rightholder and/or its partners

(“Trademarks”). You may use the Trademarks only insofar as to identify printed output produced by the Software in

accordance with accepted trademark practice, including identification of the Trademark owner‟s name. Such use of any

Trademark does not give you any rights of ownership in that Trademark. The Rightholder and/or its partners own and retain all right, title, and interest in and to the Software, including without limitation any error corrections, enhancements, Updates or other modifications to the Software, whether made by the Rightholder or any third party, and all copyrights, patents, trade secret rights, trademarks, and other intellectual property rights therein. Your possession, installation or use of the Software does not transfer to you any title to the intellectual property in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement. All copies of the Software made hereunder must contain the same proprietary notices that appear on and in the Software. Except as stated herein, this Agreement does not grant you any intellectual property rights in the Software and you acknowledge that the License, as further defined herein, granted under this Agreement only provides you with a right of limited use under the terms and conditions of this Agreement. Rightholder reserves all rights not expressly granted to you in this Agreement.

10.2. You agree not to modify or alter the Software in any way. You may not remove or alter any copyright notices or other proprietary notices on any copies of the Software.

11. Governing Law; Arbitration

11.1. This Agreement will be governed by and construed in accordance with the laws of the Russian Federation without reference to conflicts of law rules and principles. This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Any dispute arising out of the interpretation or application of the terms of this Agreement or any breach thereof shall, unless it is settled by direct negotiation, be settled by in the Tribunal of International Commercial Arbitration at the Russian Federation Chamber of Commerce and Industry in Moscow, the Russian Federation. Any award rendered by the

U S E R G U I DE

arbitrator shall be final and binding on the parties and any judgment on such arbitration award may be enforced in any court of competent jurisdiction. Nothing in this Section 11 shall prevent a Party from seeking or obtaining equitable relief from a court of competent jurisdiction, whether before, during or after arbitration proceedings.

12. Period for Bringing Actions

12.1. No action, regardless of form, arising out of the transactions under this Agreement, may be brought by either party hereto more than one (1) year after the cause of action has occurred, or was discovered to have occurred, except that an action for infringement of intellectual property rights may be brought within the maximum applicable statutory period.

13. Entire Agreement; Severability; No Waiver

13.1. This Agreement is the entire agreement between you and Rightholder and supersedes any other prior agreements, proposals, communications or advertising, oral or written, with respect to the Software or to subject matter of this Agreement. You acknowledge that you have read this Agreement, understand it and agree to be bound by its terms. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, void, or unenforceable for any reason, in whole or in part, such provision will be more narrowly construed so that it becomes legal and enforceable, and the entire Agreement will not fail on account thereof and the balance of the Agreement will continue in full force and effect to the maximum extent permitted by law or equity while preserving, to the fullest extent possible, its original intent. No waiver of any provision or condition herein shall be valid unless in writing and signed by you and an authorized representative of Rightholder provided that no waiver of any breach of any provisions of this Agreement will constitute a

waiver of any prior, concurrent or subsequent breach. Rightholder‟s failure to insist upon or enforce strict performance of

any provision of this Agreement or any right shall not be construed as a waiver of any such provision or right.

14. Rightholder Contact Information

Should you have any questions concerning this Agreement, or if you desire to contact the Rightholder for any reason, please contact our Customer Service Department at:

Kaspersky Lab ZAO, 10 build. 1, 1st Volokolamsky Proezd Moscow, 123060 Russian Federation Tel: +7-495-797-8700 Fax: +7-495-645-7939 E-mail: info@kaspersky.com Web site: www.kaspersky.com

© 1997-2010 Kaspersky Lab ZAO. All Rights Reserved. The Software and any accompanying documentation are copyrighted and protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

ABOUT THIS GUIDE

IN THIS SECTION:

In this document .............................................................................................................................................................. 15

Document conventions .................................................................................................................................................... 16

This document is the Guide for installing, configuring and operating Kaspersky Internet Security 2011 (hereinafter Kaspersky Internet Security). The document is designed for a wide audience. Users of the application should be able to operate a personal computer at a basic level: to be familiar with the Microsoft Windows operating system interface and navigation within it, and to know how to use popular email and Internet programs, such as Microsoft Office Outlook and Microsoft Internet Explorer.

The aim of the document:

to help users to install the application on the computer on their own, and activate and configure it with regard to

user's required tasks;

to provide a readily available source of information on application related issues;

to provide alternative sources of information about the application and the means of getting technical support.

IN THIS DOCUMENT

This document contains the following sections:

Additional sources of information

This section contains a description of the data on the sources of additional information regarding the application and an Internet-resource where you can discuss the application, share ideas, ask questions and receive answers.

Kaspersky Internet Security 2011

This section describes the application's new features, and gives brief information about its individual components and basic functions. It reveals the function of each part of the package supplied and a range of services available to registered users of the application. This section contains hardware and software requirements which the computer must meet for the installation of Kaspersky Internet Security.

Installing and removing the application

This section contains instructions that help you install the application on your computer or update the previous version. This section also describes the application's uninstall procedure.

Managing the license

This section contains information regarding the basic concepts used in the context of the application licensing. In this section, you will also learn about the automatic renewal of the license and where to view information regarding the current license.

U S E R G U I DE

Application interface

This section contains a description of the basic GUI components of the application: icon and context menu, main application window, settings window, and notification windows.

Starting and stopping the application

This section contains information regarding the application's startup and shutdown.

Computer protection status

This section contains information about how to find out whether your computer is currently protected, or if its security is under threat, as well as how to eliminate emerging threats. In this section, you can also find information about enabling, disabling, and pausing protection when working with Kaspersky Internet Security.

Solving typical tasks

This section contains instructions on the basic tasks encountered by most users when working with the application.

Advanced application settings

This section provides detailed information about each application component and describes the operation and configuration algorithms for each component.

Checking the consistency of the application settings

This section contains recommendations in how to check if the application components run correctly.

Contacting the Technical Support Service

This section contains recommendations with respect for making contact with Kaspersky Lab from My Kaspersky Account on the Technical Support Service website and by phone.

Appendix

This section includes reference information which complements the document text.

Glossary

This section contains the list of terms used in the document and their definitions.

A B O U T T H I S G U I D E

SAMPLE TEXT

DOCUMENT CONVENTIONS DESCRIPTION

Note that...

Warnings are highlighted in red and enclosed in frames. Warnings contain important information, for example, related to computer operations critical to its safety.

It is recommended to use...

Notes are enclosed in frames. Notes contain additional and reference information.

Example:

...

Examples are given by section, on a yellow background, and under the heading "Example".

Update means...

New terms are marked by italics.

ALT+F4

Names of keyboard keys appear in a bold typeface and are capitalized. Names of the keys followed by a "plus" sign indicate the use of a key

combination.

Enable

Names of interface elements, for example, input fields, menu commands, buttons, etc., are marked in a bold typeface.

To configure a task schedule:

Instructions' introductory phrases are in italics.

help

Texts in the command line or texts of messages displayed on the screen have a special font.

Variables are enclosed in angle brackets. The corresponding values are placed in each case instead of variables, angle brackets are omitted.

DOCUMENT CONVENTIONS

Document conventions used in this guide are described in the table below.

Table 1. Document conventions

ADDITIONAL SOURCES OF INFORMATION

IN THIS SECTION:

Sources of information for independent research ............................................................................................................ 18

Discussing Kaspersky Lab applications on the web forum .............................................................................................. 19

Contacting the Sales Department ................................................................................................................................... 19

Contacting the Documentation development group ........................................................................................................ 19

If you have any questions regarding selecting, purchasing, installing or using Kaspersky Internet Security, various sources of information are available for your convenience. You can choose the most suitable information source, depending on the question level of importance and urgency.

SOURCES OF INFORMATION FOR INDEPENDENT RESEARCH

Kaspersky Lab provides the following sources of information about the application:

application page on the Kaspersky Lab website;

application page on the Technical Support Service website (in the Knowledge Base);

FastTrack Support service page;

help system.

Application page on the Kaspersky Lab website

This page (http://www.kaspersky.com/kaspersky_internet_security) provides you with general information on the application, its features and options.

Application page on the Technical Support Service website (Knowledge Base)

On this page (http://support.kaspersky.com/kis2011) you will find articles created by Technical Support Service specialists.

These articles contain useful information, advice and FAQs on purchasing, installing and using the application. They are sorted by subject, for example, Managing the product license, Configuring Update, or Eliminating operation failures. The articles may provide answers to the questions that concern not only this application but other Kaspersky Lab products as well. The articles may also contain news from the Technical Support Service.

FastTrack Support service

On this service page, you can find the database of FAQs with answers regarding the application's operation. To use this service, you need an Internet connection.

To go to the service page, in the main application window, click the Support link and in the window that opens click the FastTrack Support button.

A D D I T I O N A L S O U R C E S O F I N F O R M A T I ON

Help system

The application installation package includes the full and context help file. It contains information about how to manage computer protection (view protection status, scan various computer areas for viruses, and execute other tasks). The full help and context help file provides you with information about all of the application's, listing and describing the settings and tasks related to each of them.

To open the help file, click the Help button in the required window, or press the F1 key.

DISCUSSING KASPERSKY LAB APPLICATIONS ON THE

WEB FORUM

If your question does not require an urgent answer, you can discuss it with Kaspersky Lab specialists and other users in our forum at http://forum.kaspersky.com.

In this forum you can view existing topics, leave your comments, create new topics or use the search engine.

CONTACTING THE SALES DEPARTMENT

If you have questions about selecting or purchasing Kaspersky Internet Security or extending your license, you can contact the Sales Department http://www.kaspersky.com/contacts.

You can also send your questions to the Sales Department by email at sales@kaspersky.com.

CONTACTING THE DOCUMENTATION DEVELOPMENT

GROUP

If you have any questions regarding documentation, have found an error or you would like to leave feedback, you can contact the Documentation development group. To contact the Documentation development group, send an email to docfeedback@kaspersky.com. Please use "Kaspersky Help Feedback: Kaspersky Internet Security" as the subject line in your message.

KASPERSKY INTERNET SECURITY 2011

IN THIS SECTION:

What's new ...................................................................................................................................................................... 20

Ensuring your computer protection ................................................................................................................................. 21

Distribution kit .................................................................................................................................................................. 23

Service for registered users ............................................................................................................................................ 23

Hardware and software requirements ............................................................................................................................. 23

WHAT'S NEW

The following are new in Kaspersky Internet Security:

New protection component of the System Monitor (see page 112) provides monitoring of applications activity in

the system and provides detailed information to other protection components. Due to the recoverable history of the applications' activity, the component can roll back the results of a malicious application's actions when such malicious activity is detected by various protection components.

Advanced functionality of the Safe Run, Safe Run for Applications (see page 154), is an isolated desktop where

you can launch suspicious applications without any harm to the main operating system.

New modules have been added to improve Internet protection:

Safe Surf (see page 106) – includes the link scanning module known from the previous version of the

application, and also may block access to insecure websites, which allows you staying in the safe Internet zone.

Geo Security (see page 106) – allows you to grant or deny access to websites based on their belonging to

certain domains. This helps you, for example, to block access to websites which belong to regional domains with a high risk of infection.

Application Control allows a more effective definition of applications statuses, as well as configuration of

application rules using Kaspersky Security Network data based on the statistics of Application Control operation on many users' computers.

With the help of the Idle Scan (see page 172) module the computer may be scanned for viruses while you are

not working on it, then scanning will stop when you return to work. This allows you to perform a scan regularly and at the same time prevents a reduction in the computer running speed when you need it.

K A S P E R S K Y IN T E R N E T S E C U R I T Y 2 0 1 1

The Parental Control (see page 159) functionality has been expanded: now you can control the user's access to

the computer and Internet, the launch of computer applications, restrict access to websites with undesirable content and downloading files from the Internet, control user's communication in social networks and through Instant Messengers, as well as view reports on the controlled user's actions. To optimize the Parental Control configuration the module also includes an export and import option for the account with these settings.

When using Kaspersky Internet Security on a computer running under Microsoft Windows Vista or Microsoft

Windows 7, you can also use the Kaspersky Gadget (hereinafter gadget). Kaspersky Gadget is designed for quick access to the main features of the application: protection status indication, virus scan of objects, application operation reports, etc.

ENSURING YOUR COMPUTER PROTECTION

Kaspersky Internet Security provides comprehensive protection for your computer against known and emerging threats, network attacks and phishing, spam and other unwanted information.

Every type of threat is handled by an individual protection component (see the description of components in this section). Components can be enabled or disabled independently of one another and configured accordingly.

In addition to the constant protection provided by the security components, we recommend that you regularly scan your computer for viruses. This is necessary in order to rule out the possibility of spreading malicious programs that have not been discovered by protection components, for example, because of a low security level set, or for other reasons.

To keep Kaspersky Internet Security up to date, you need to update the databases and software modules used by the application. The application is updated automatically by default. However, you can always update the databases and software modules manually, if necessary.

You can control the individual applications that are launched on your computer by using the application activity control. The way applications access personal data is subject to special control. These data include files, folders and registry keys, which contain the settings and important data of the most frequently used applications, as well as the user's files (My Documents folder, cookies, information about the user's activity). When the safety of any application raises doubts, they can be run in a safe environment.

Certain specific tasks that need to be performed occasionally can be performed with the help of advanced tools and wizards (see section "Additional tools for better protection of your computer" on page 177), such as configuring Microsoft Internet Explorer or erasing the traces of user activity in the system.

Protection components

The following protection components provide protection for your computer in real time:

File Anti-Virus

File Anti-Virus prevents infection of the computer's file system. The component starts upon startup of the operating system, continuously remains in the computer's RAM, and scans all files being opened, saved, or launched on your computer and all connected drives. Kaspersky Internet Security intercepts each attempt to access a file and scans the file for known viruses. The file can only be processed further if the file is not infected or is successfully treated by the application. If a file cannot be disinfected for any reason, it will be deleted. A copy of the file will be saved in Backup, or moved to Quarantine.

Mail Anti-Virus

Mail Anti-Virus scans incoming and outgoing email messages on your computer. The email is available to the addressee only if it does not contain dangerous objects.

Web Anti-Virus

Web Anti-Virus intercepts and blocks scripts on websites if they pose a threat. All web traffic is also subject to a thorough monitoring. Additionally, the component blocks access to malicious websites.

U S E R G U I DE

IM Anti-Virus

IM Anti-Virus ensures the safe use of instant messengers. The component protects information that comes to your computer via IM protocols. IM Anti-Virus ensures safe operation of various applications for instant messaging.

Proactive Defense

Proactive Defense allows detection of a new malicious program before it can perform its malicious activity. The component's operation is based on monitoring and analyzing the behavior of all applications installed on your computer. Depending on the actions being performed, Kaspersky Internet Security makes a decision whether the application is potentially dangerous or not. So your computer is protected not only from known viruses, but also from new ones that have not yet been discovered.

Anti-Phishing

A component integrated in Web Anti-Virus, Anti-Spam and IM Anti-Virus, which checks web addresses to see if they are included in the list of phishing and suspicious web addresses.

Application Control

Application Control logs the actions performed by applications in the system, and manages the applications' activities, based on which group the component assigns them to. A set of rules is defined for each group of applications. These rules manage the applications' access to various operating system resources.

Firewall

The Firewall ensures security for your work in local networks and on the Internet. The component filters all network activities using two types of rule: rules for applications and packet rules.

Network Attack Blocker

The Network Attack Blocker loads during the operating system launch, and scans incoming network traffic for activities characteristic of network attacks. As soon as an attempt to attack the computer is detected, Kaspersky Internet Security blocks any network activity of the attacking computer towards your computer.

Anti-Spam

Anti-Spam integrates into the mail client installed on your computer, and monitors all incoming email messages for spam. All messages containing spam are marked with a special header. An option to configure Anti-Spam for spam processing (automatic removal, moving to a special folder, etc.) is also provided. The component also analyzes email messages to detect phishing.

Network Monitor

The component is designed for viewing information about network activity in real-time.

Anti-Banner

Anti-Banner blocks advertising information located on banners built into interfaces of various programs installed on your computer, or displayed online.

Parental Control

Parental Control functionality is designed to protect children and teenagers from threats associated with using the computer and Internet browsing.

Parental Control allows you set flexible restrictions on access to web resources and applications for different users depending on their age. It also lets you view statistical reports on controlled user activity.

K A S P E R S K Y IN T E R N E T S E C U R I T Y 2 0 1 1

There are three groups of objects protected by the application components:

Files, identity data, user names and passwords, information about bank cards, etc. These files are protected by

File Anti-Virus, Application Control and Proactive Defense.

Applications installed on your computer and operating system objects. These files are protected by Mail Anti-

Virus, Web Anti-Virus, IM Anti-Virus, Application Control, Network Attack Blocker, Anti-Spam and Proactive Defense.

Online activity: using e-payment systems, email protection against spam, viruses etc. These files are protected

by Mail Anti-Virus, Web Anti-Virus, IM Anti-Virus, Firewall, Network Attack Blocker, Anti-Spam, Network Monitor, Anti-Banner, Parental Control and Anti-Phishing.

The grouping of components depending on the objects they protect is graphically illustrated in the Protection Center section in the main application window (see section "Kaspersky Internet Security main window" on page 42).

DISTRIBUTION KIT

You can purchase the boxed version of Kaspersky Internet Security from our resellers, or purchase it online from Internet shops, such as the eStore section of http://www.kaspersky.com.

If you buy the boxed version of the program, the package will include:

A sealed envelope with the installation CD containing the program files and documentation in PDF format.

Brief User Guide with an activation code.

License Agreement (depending on the region).

Read the EULA through carefully (see section "About End User License Agreement" on page 37)!

If you buy Kaspersky Internet Security from eStore, you will download the product from the Kaspersky Lab website; the present User Guide is included with the installation package. You will be sent an activation code by email after your payment has been received.

SERVICE FOR REGISTERED USERS

Kaspersky Lab offers legal users a set of services that allow increased efficiency of the application use.

When you purchase the license, you become a registered user, which entitles you to benefit from the following services:

hourly updated application database and new product versions;

advice on how to install, configure, and use the product - by phone or in the Personal Cabinet;

notification of new software products released by Kaspersky Lab and new viruses emerging all over the world.

This service is provided to users who have subscribed to Kaspersky Lab's news delivery on the Technical Support Service website (http://support.kaspersky.com/subscribe).

Advice on issues related to the functioning and use of operating systems, third-party software, and various technologies are not provided.

U S E R G U I DE

HARDWARE AND SOFTWARE REQUIREMENTS

To ensure the proper functioning of Kaspersky Internet Security, a computer has to meet certain requirements.

General requirements:

480 MB of free disk space.

CD / DVD-ROM (to install Kaspersky Internet Security from the distribution CD).

Internet connection (to update databases and application modules).

Microsoft Internet Explorer 6.0 or higher.

Microsoft Windows Installer 2.0.

Requirements for Microsoft Windows XP Home Edition (Service Pack 2 or higher), Microsoft Windows XP Professional (Service Pack 2 or higher), Microsoft Windows XP Professional x64 Edition (Service Pack 2 or higher):

Intel Pentium 800 MHz 32-bit (x86) / 64-bit (x64) processor or higher (or a compatible equivalent);

512 MB free RAM.

Requirements for Microsoft Windows Vista Home Basic, Microsoft Windows Vista Home Premium, Microsoft Windows Vista Business, Microsoft Windows Vista Enterprise, Microsoft Windows Vista Ultimate, Microsoft Windows 7 Starter, Microsoft Windows 7 Home Basic, Microsoft Windows 7 Home Premium, Microsoft Windows 7 Professional, Microsoft Windows 7 Ultimate:

Intel Pentium 1 GHz 32-bit (x86) / 64-bit (x64) processor or higher (or a compatible equivalent);

1GB free RAM (32-bit); 2 GB free RAM (64-bit).

You cannot enable Safe Run when working under a Microsoft Windows XP (64-bit) operating system. Safe Run is restricted when working in Microsoft Windows Vista (64-bit) and Microsoft Windows 7 (64-bit) operating systems.

Requirements for netbooks:

Intel Atom 1.33 MHz (Z520) processor or a compatible equivalent.

Intel GMA950 video card with video RAM of more than 64 MB (or a compatible equivalent).

Screen size not less than 10.1".

INSTALLING AND REMOVING THE

IN THIS SECTION:

Standard installation procedure ....................................................................................................................................... 25

Updating the previous version of Kaspersky Internet Security ........................................................................................ 30

Non-standard installation scenarios ................................................................................................................................ 34

Getting started ................................................................................................................................................................. 35

Removing the application ................................................................................................................................................ 35

APPLICATION

This section contains instructions that help you install the application on your computer or update the previous version. This section also describes the application's uninstall procedure.

STANDARD INSTALLATION PROCEDURE

Kaspersky Internet Security will be installed on your computer in an interactive mode using the Setup Wizard. The Wizard consists of a series of screens (steps) navigated using the Back and Next buttons. To close the Wizard once

it has completed its task, click the Finish button. To stop the Wizard at any stage, click the Cancel button.

If the application will be used to protect more than one computer, it should be installed on all computers in the same way. Note that in this case, according to the license agreement, the license term begins from the date of the first activation.

To install Kaspersky Internet Security on your computer,

run the setup file (a file with the *.exe extension) from the CD with the product.

Installation of Kaspersky Internet Security from a setup file downloaded online is identical to that from the installation CD.

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IN THIS SECTION:

Step 1. Finding a newer version of the application .......................................................................................................... 26

Step 2. Making sure the system meets the installation requirements .............................................................................. 26

Step 3. Select installation type ........................................................................................................................................ 27

Step 4. Reviewing the license agreement ....................................................................................................................... 27

Step 5. Kaspersky Security Network Data Collection Statement ..................................................................................... 27

Step 6. Searching for incompatible applications .............................................................................................................. 27

Step 7. Selecting the destination folder ........................................................................................................................... 28

Step 8. Preparing installation .......................................................................................................................................... 28

Step 9. Installing .............................................................................................................................................................. 29

Step 10. Activating the application .................................................................................................................................. 29

Step 11. Registering a user ................................ ................................ ............................................................................. 29

Step 12. Completing the activation .................................................................................................................................. 30

Step 13. System analysis ................................................................................................................................................ 30

Step 14. Wizard completion ............................................................................................................................................ 30

STEP 1. FINDING A NEWER VERSION OF THE APPLICATION

Before setup, the Setup Wizard checks the update servers of Kaspersky Lab for a newer version of Kaspersky Internet Security.

If it does not find a newer product version on the Kaspersky Lab update servers, the Setup Wizard for the current version will be started.

If the update servers offer a newer version of Kaspersky Internet Security, you will see a prompt to download and install it on the computer. It is recommended that you install the new version of the application, because newer versions include more enhancements that allow you to ensure a more reliable protection of your computer. If you cancel the new version download, the Setup Wizard for the current version will be started. If you decide to install the newer version, product distribution files will be downloaded to your computer and the Setup Wizard for that new version will be started automatically. For a further description of the installation procedure for the newer version, please refer to its corresponding documentation.

STEP 2. MAKING SURE THE SYSTEM MEETS THE INSTALLATION

REQUIREMENTS

Before installing Kaspersky Internet Security on your computer, the installer checks your operating system and service packs to make sure they meet the software requirements for installation (see section "Hardware and software requirements" on page 23). In addition, the installer checks the presence of required software and the credentials necessary to install applications. If any of the above-listed requirements is not met, the corresponding notification will be displayed on the screen.

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If the computer meets all the requirements, the Wizard searches for Kaspersky Lab applications, which, when run together with Kaspersky Internet Security, may result in conflicts. If such applications are found, you are asked to remove them manually.

If an earlier version of Kaspersky Anti-Virus or Kaspersky Internet Security is found, all data that can be used by Kaspersky Internet Security 2011 (activation information, application settings, etc.) will be saved and used when installing the new application while the one installed earlier will be automatically removed.

STEP 3. SELECT INSTALLATION TYPE

At this stage, you can choose the most suitable type of Kaspersky Internet Security installation:

Standard installation. If you choose this option (the Change installation settings box is unchecked), the

application will be fully installed on your computer with protection settings recommended by Kaspersky Lab experts.

Custom installation. In this case (the Change installation settings box is checked) you will be asked to specify

the destination folder to which the application will be installed (see section "Step 7. Selecting the destination folder" on page 28), and disable the installation process protection, if required (see section "Step 8. Preparing installation" on page 28).

To proceed with the installation, click the Next button.

STEP 4. REVIEWING THE LICENSE AGREEMENT

At this stage, you should review the license agreement made between you and Kaspersky Lab. Read the agreement carefully and give your consent by clicking the I agree button. The installation will continue.

If you cannot accept the license agreement, cancel the application installation by clicking the Cancel button.

STEP 5. KASPERSKY SECURITY NETWORK DATA COLLECTION STATEMENT

At this stage, you will be invited to participate in the Kaspersky Security Network. Participation in the program involves sending information about new threats detected on your computer, running applications, downloaded signed applications to Kaspersky Lab and your system information. We guarantee that none of your personal data will be sent.

Review the Kaspersky Security Network Data Collection Statement. To read the complete version of the Statement, click the Full KSN agreement button. If you agree with all terms of the Statement, check the I accept the terms of participation in Kaspersky Security Network box in the Wizard window.

Click the Next button when carrying out the custom installation (see section "Step 3. Select installation type" on page 27). When performing the standard installation, click the Install button. The installation will continue.

STEP 6. SEARCHING FOR INCOMPATIBLE APPLICATIONS

At this step, the application checks whether any applications incompatible with Kaspersky Internet Security are installed on your computer.

If no such applications are found, the Wizard automatically proceeds to the next step.

If any incompatible applications are detected, they are displayed in a list on the screen, and you are offered to remove them. Applications that Kaspersky Internet Security cannot remove automatically should be removed manually. While removing incompatible applications, you will need to reboot your operating system, after which installation of Kaspersky Internet Security will continue automatically.

To proceed with the installation, click the Next button.

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STEP 7. SELECTING THE DESTINATION FOLDER

This step of the Setup Wizard is only available if the custom installation is selected (see section "Step 3. Select installation type" on page 27). When carrying out the standard installation, this step is skipped and the application is installed to the default folder.

At this stage you are asked to choose the folder to which Kaspersky Internet Security will be installed. The following path is set by default:

<disk>\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011 – for 32-bit systems;

<disk>\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011 – for 64-bit systems.

To install Kaspersky Internet Security to a different folder, specify the path to the required folder in the input field or click the Browse button and choose a folder in the window that opens.

Keep in mind the following restrictions:

The application cannot be installed on network or removable drives, or on virtual drives (drives created using the

SUBST command).

We recommend that you avoid installing the application in a folder that already contain files or other folders,

because access to that folder for editing will soon be blocked.

The path to the installation folder cannot be longer than 160 characters or contain special characters

/, ?, :, *, ", >, < and |.

To find out if there is enough disk space on your computer to install the application, click the Volume button. In the window that opens you can view the disk space information. To close the window, click OK.

To proceed with the installation, click the Next button in the Wizard window.

STEP 8. PREPARING INSTALLATION

This step of the Setup Wizard is only available if the custom installation is selected (see section "Step 3. Select installation type" on page 27). In the case of the standard installation, this step is skipped.

Since your computer may be infected with malicious programs that may impact the installation of Kaspersky Internet Security, the installation process should be protected.

By default, installation process protection is enabled – the Protect the installation process box is checked in the Wizard window.

You are advised to uncheck this box if the application cannot be installed (for example, when performing remote installation using Windows Remote Desktop). Enabled protection may be the reason.

In this case, you should interrupt the installation, restart it, check the Change installation settings box at the Select installation type step (see section "Step 3. Select installation type" on page 27), and, when reaching the Preparing installation step, uncheck the Protect the installation process box.

To proceed with the installation, click the Install button.

When installing the application on a computer running under Microsoft Windows XP, active network connections are terminated. The majority of terminated connections are restored after a pause.

I N S T A L L I N G A N D R E M O V I N G T H E A P P L I C A T I O N

STEP 9. INSTALLING

Installation of the application can take some time. Wait for it to complete.

Once the installation is complete, the Wizard will automatically proceed to the next step.

If an installation error occurs, due to malicious programs that prevent anti-virus applications from being installed on your computer, the Setup Wizard will prompt you to download Kaspersky Virus Removal Tool utility, a special tool for neutralizing an infection.

If you agree to install the utility tool, the Setup Wizard downloads it from Kaspersky Lab servers, after which installation of the utility starts automatically. If the Wizard cannot download the utility, you will be asked to download it on your own by clicking the link provided.

After you finish working with the utility, you should delete it and restart the installation of Kaspersky Internet Security.

STEP 10. ACTIVATING THE APPLICATION

Activation is the procedure of activating a license that allows you to use a fully functional version of the application until the license expires.

You will need an Internet connection to activate the application.

You will be offered the following options of Kaspersky Internet Security activation:

Activate commercial version. Select this option and enter the activation code (see section "About activation

code" on page 38) if you have purchased a commercial version of the application.

If you specify an activation code for Kaspersky Anti-Virus in the entry field, the procedure of switching to Kaspersky Anti-Virus starts after the completion of activation.

Activate trial version. Use this activation option if you want to install the trial version of the application before

making the decision to purchase a commercial version. You will be able to use the fully-functional version of the application for the duration of a term limited by the license for the trial version of the application. When the license expires, it cannot be activated for a second time.

Activate later. If you choose this option, the Kaspersky Internet Security activation stage is skipped. The

application will be installed on your computer with the availability of all its functions, except updates. You will only be able to update anti-virus databases and modules of Kaspersky Internet Security once after installation. The Activate later option is only available at the first start of the Activation Wizard, immediately after installing the application.

STEP 11. REGISTERING A USER

This step is only available when activating the commercial version of the application. When activating the trial version, this step is skipped.

You need to register in order to be able to contact Kaspersky Lab Technical Support Service in the future. If you agree to register, specify your registration data in the corresponding fields and click the Next button.

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STEP 12. COMPLETING THE ACTIVATION

The Wizard informs you that Kaspersky Internet Security has been successfully activated. Additionally, information about the license is provided: license type (commercial or trial), date of expiry, and number of hosts for the license.

If you have activated the subscription, information about the subscription status (see section "Subscription statuses" on page 199) is displayed instead of the license expiration date.

Click the Next button to proceed with the Wizard.

STEP 13. SYSTEM ANALYSIS

At this stage, information about Microsoft Windows applications is collected. These applications are added to the list of trusted applications which have no restrictions imposed on the actions they perform in respect of the system.

Once the analysis is complete, the Wizard will automatically proceed to the next step.

STEP 14. WIZARD COMPLETION

The last window of the Wizard informs you of the successful completion of the application installation. To run Kaspersky Internet Security, make sure that the Start Kaspersky Internet Security box is checked, and click the Finish button.

In some cases, you may need to reboot your operating system. If the Start Kaspersky Internet Security box is checked, the application will be automatically run after you reboot your operating system.

If you have unchecked the box before closing the Wizard, you should run the application manually (see section "Starting and stopping the application manually" on page 48).

UPDATING THE PREVIOUS VERSION OF KASPERSKY INTERNET SECURITY

If Kaspersky Internet Security 2010 is already installed on your computer, you should update the application to Kaspersky Internet Security 2011. If you have an active license for Kaspersky Internet Security 2010, you will not have to activate the application: the Installation Wizard will automatically receive the information about your license for Kaspersky Internet Security 2010 to use it during the installation process.

it has completed its task, click the Finish button. To stop the Wizard at any stage, click the Cancel button.

To install Kaspersky Internet Security on your computer,

run the setup file (a file with the *.exe extension) from the CD with the product.

Installation of Kaspersky Internet Security from a setup file downloaded online is identical to that from the installation CD.

+ 255 hidden pages

KASPERSKY Internet Security 2011 User Manual [tr]

Specifications and Main Features

Frequently Asked Questions

User Manual

KASPERSKY LAB END USER LICENSE AGREEMENT

ABOUT THIS GUIDE

IN THIS DOCUMENT

DOCUMENT CONVENTIONS

ADDITIONAL SOURCES OF INFORMATION

SOURCES OF INFORMATION FOR INDEPENDENT RESEARCH

CONTACTING THE SALES DEPARTMENT

KASPERSKY INTERNET SECURITY 2011

WHAT'S NEW

ENSURING YOUR COMPUTER PROTECTION

DISTRIBUTION KIT

SERVICE FOR REGISTERED USERS

HARDWARE AND SOFTWARE REQUIREMENTS

STANDARD INSTALLATION PROCEDURE

STEP 1. FINDING A NEWER VERSION OF THE APPLICATION

STEP 3. SELECT INSTALLATION TYPE

STEP 4. REVIEWING THE LICENSE AGREEMENT

STEP 5. KASPERSKY SECURITY NETWORK DATA COLLECTION STATEMENT

STEP 6. SEARCHING FOR INCOMPATIBLE APPLICATIONS

STEP 7. SELECTING THE DESTINATION FOLDER

STEP 8. PREPARING INSTALLATION

STEP 9. INSTALLING

STEP 10. ACTIVATING THE APPLICATION

STEP 11. REGISTERING A USER

STEP 12. COMPLETING THE ACTIVATION

STEP 13. SYSTEM ANALYSIS

STEP 14. WIZARD COMPLETION

UPDATING THE PREVIOUS VERSION OF KASPERSKY INTERNET SECURITY