Kaspersky ENDPOINT SECURITY 8.0 FOR MAC, ENDPOINT SECURITY 8 FOR SMARTPHONE User Manual

Kaspersky Endpoint Security 8 for Smartphone

for BlackBerry OS

User guide

PROGRAM VERSION: 8.0

Dear User!

Thank you for choosing our product. We hope that this documentation will help you in your work and will provide answers regarding this software product.

Warning! This document is the property of Kaspersky Lab ZAO (herein also referred to as Kaspersky Lab): all rights to this document are reserved by the copyright laws of the Russian Federation, and by international treaties. Illegal reproduction and distribution of this document or parts hereof will result in civil, administrative or criminal liability by applicable law.

Reproduction or distribution of any materials in any format, including translations, is only allowed with the written permission of Kaspersky Lab.

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Kaspersky Lab reserves the right to amend this document without additional notification. You can find the latest version of this document at the Kaspersky Lab website, at http://www.kaspersky.com/docs.

Kaspersky Lab shall not be liable for the content, quality, relevance, or accuracy of any materials used in this document for which the rights are held by third parties, or for any potential or actual losses associated with the use of these materials.

In this document, registered trademarks and service trademarks are used which are the property of the corresponding rights holders.

Revision date: 20.10.2010

http://www.kaspersky.com

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KASPERSKY LAB END USER LICENSE AGREEMENT

IMPORTANT LEGAL NOTICE TO ALL USERS: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT BEFORE YOU START USING THE SOFTWARE.

BY CLICKING THE ACCEPT BUTTON IN THE LICENSE AGREEMENT WINDOW OR BY ENTERING CORRESPONDING SYMBOL(-S) YOU CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. SUCH ACTION IS A SYMBOL OF YOUR SIGNATURE AND YOU ARE CONSENTING TO BE BOUND

BY AND ARE BECOMING A PARTY TO THIS AGREEMENT AND AGREE THAT THIS AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOU. IF YOU DO NOT AGREE TO

ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, CANCEL THE INSTALLATION OF THE SOFTWARE AND DO NOT INSTALL THE SOFTWARE.

IF LICENSE CONTRACT OR SIMILAR DOCUMENT ACCOMPANIES SOFTWARE, TERMS OF THE SOFTWARE USE DEFINED IN SUCH DOCUMENT PREVAIL OVER CURRENT END USER LICENSE AGREEMENT.

AFTER CLICKING THE ACCEPT BUTTON IN THE LICENSE AGREEMENT WINDOW OR AFTER ENTERING CORRESPONDING SYMBOL(-S) YOU HAVE THE RIGHT TO USE THE SOFTWARE IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT.

1. Definitions

1.1. Software means software including any Updates and related materials.

1.2. Rightholder (owner of all rights, whether exclusive or otherwise to the Software) means Kaspersky Lab ZAO, a company incorporated according to the laws of the Russian Federation.

1.3. Computer(s) means hardware(s), including personal computers, laptops, workstations, personal digital assistants, ‘smart phones’, hand-held devices, or other electronic devices for which the Software was designed where the Software will be installed and/or used.

1.4. End User (You/Your) means individual(s) installing or using the Software on his or her own behalf or who is legally using a copy of the Software; or, if the Software is being downloaded or installed on behalf of an organization, such as an employer, "You" further means the organization for which the Software is downloaded or installed and it is represented hereby that such organization has authorized the person accepting this agreement to do so on its behalf. For purposes hereof the term "organization," without limitation, includes any partnership, limited liability company, corporation, association, joint stock company, trust, joint venture, labor organization, unincorporated organization, or governmental authority.

1.5. Partner(s) means organizations or individual(s), who distributes the Software based on an agreement and license with the Rightholder.

1.6. Update(s) means all upgrades, revisions, patches, enhancements, fixes, modifications, copies, additions or maintenance packs etc.

1.7. User Manual means user manual, administrator guide, reference book and related explanatory or other materials.

2. Grant of License

2.1. You are given a non-exclusive license to store, load, install, execute, and display (to "use") the Software on a specified number of Computers in order to assist in protecting Your Computer on which the Software is installed, from threats described in the User Manual, according to the all technical requirements described in the User Manual and according to the terms and conditions of this Agreement (the "License") and you accept this License:

Trial Version. If you have received, downloaded and/or installed a trial version of the Software and are hereby granted an evaluation license for the Software, you may use the Software only for evaluation purposes and only during the single applicable evaluation period, unless otherwise indicated, from the date of the initial installation. Any use of the Software for other purposes or beyond the applicable evaluation period is strictly prohibited. Multiple Environment Software; Multiple Language Software; Dual Media Software; Multiple Copies; Bundles. If you use different versions of the Software or different language editions of the Software, if you receive the Software on multiple media, if you otherwise receive multiple copies of the Software, or if you received the Software bundled with other software, the total permitted number of your Computers on which all versions of the Software are installed shall correspond to the number of computers specified in licenses you have obtained provided that unless the licensing terms provide otherwise, each acquired license entitles you to install and use the Software on such a number of Computer(s) as is specified in Clauses 2.2 and 2.3.

U S E R G U I D E

2.2. If the Software was acquired on a physical medium You have the right to use the Software for protection of such a number of Computer(s) as is specified on the Software package.

2.3. If the Software was acquired via the Internet You have the right to use the Software for protection of such a number of Computers that was specified when You acquired the License to the Software.

2.4. You have the right to make a copy of the Software solely for back-up purposes and only to replace the legally owned copy if such copy is lost, destroyed or becomes unusable. This back-up copy cannot be used for other purposes and must be destroyed when you lose the right to use the Software or when Your license expires or is terminated for any other reason according to the legislation in force in the country of your principal residence or in the country where You are using the Software.

2.5. From the time of the Software activation or after license key file installation (with the exception of a trial version of the Software) You have the right to receive the following services for the defined period specified on the Software package (if the Software was acquired on a physical medium) or specified during acquisition (if the Software was acquired via the Internet):

- Updates of the Software via the Internet when and as the Rightholder publishes them on its website or through other online services. Аny Updates that you may receive become part of the Software and the terms and conditions of this Agreement apply to them;

- Technical Support via the Internet and Technical Support telephone hotline.

3. Activation and Term

3.1. If You modify Your Computer or make changes to other vendors’ software installed on it, You may be required by the Rightholder to repeat activation of the Software or license key file installation. The Rightholder reserves the right to use any means and verification procedures to verify the validity of the License and/or legality of a copy of the Software installed and/or used on Your Computer.

3.2. If the Software was acquired on a physical medium, the Software can be used, upon your acceptance of this Agreement, for the period that is specified on the package commencing upon acceptance of this Agreement.

3.3. If the Software was acquired via the Internet, the Software can be used, upon your acceptance of this Agreement, for the period that was specified during acquisition.

3.4. You have the right to use a trial version of the Software as provided in Clause 2.1 without any charge for the single applicable evaluation period (30 days) from the time of the Software activation according to this Agreement provided that the trial version does not entitle You Updates and Technical support via the Internet and Technical support telephone hotline.

3.5. Your License to Use the Software is limited to the period of time as specified in Clauses 3.2 or 3.3 (as applicable) and the remaining period can be viewed via means described in User Manual.

3.6. If You have acquired the Software that is intended to be used on more than one Computer then Your License to Use the Software is limited to the period of time starting from the date of activation of the Software or license key file installation on the first Computer.

3.7. Without prejudice to any other remedy in law or in equity that the Rightholder may have, in the event of any breach by You of any of the terms and conditions of this Agreement, the Rightholder shall at any time without notice to You be entitled to terminate this License without refunding the purchase price or any part thereof.

3.8. You agree that in using the Software and in using any report or information derived as a result of using this Software, you will comply with all applicable international, national, state, regional and local laws and regulations, including, without limitation, privacy, copyright, export control and obscenity law.

3.9. Except as otherwise specifically provided herein, you may not transfer or assign any of the rights granted to you under this Agreement or any of your obligations pursuant hereto.

4. Technical Support

4.1. The Technical Support described in Clause 2.5 of this Agreement is provided to You when the latest Update of the Software is installed (except for a trial version of the Software).

Technical support service: http://support.kaspersky.com

4.2. User’s Data, specified in Personal Cabinet/My Kaspersky Account, can be used by Technical Support specialists only during processing User’s request.

5. Limitations

5.1. You shall not emulate, clone, rent, lend, lease, sell, modify, decompile, or reverse engineer the Software or disassemble or create derivative works based on the Software or any portion thereof with the sole exception of a non-waivable right granted to You by applicable legislation, and you shall not otherwise reduce any part of the Software to human readable form or transfer the licensed Software, or any subset of the licensed Software, nor permit any third party to do so, except to the extent the foregoing restriction is expressly prohibited by applicable law. Neither Software’s binary code nor source may be used or reverse engineered to re-create the program algorithm, which is proprietary. All rights not expressly granted herein are reserved by Rightholder and/or its suppliers, as applicable. Any such unauthorized use of the Software shall result in immediate and automatic termination of this Agreement and the License granted hereunder and may result in criminal and/or civil prosecution against You.

5.2. You shall not transfer the rights to use the Software to any third party.

K A S P E R S K Y L A B E N D U S E R L I C E N S E A G R E E M E N T

5.3. You shall not provide the activation code and/or license key file to third parties or allow third parties access to the activation code and/or license key which are deemed confidential data of Rightholder.

5.4. You shall not rent, lease or lend the Software to any third party.

5.5. You shall not use the Software in the creation of data or software used for detection, blocking or treating threats described in the User Manual.

5.6. Your key file can be blocked in case You breach any of the terms and conditions of this Agreement.

5.7. If You are using the trial version of the Software You do not have the right to receive the Technical Support specified in Clause 4 of this Agreement and You don’t have the right to transfer the license or the rights to use the Software to any third party.

6. Limited Warranty and Disclaimer

6.1. The Rightholder guarantees that the Software will substantially perform according to the specifications and descriptions set forth in the User Manual provided however that such limited

warranty shall not apply to the following: (w) Your Computer’s deficiencies and related

infringement for which Rightholder’s expressly disclaims any warranty responsibility; (x)

malfunctions, defects, or failures resulting from misuse; abuse; accident; neglect; improper installation, operation or maintenance; theft; vandalism; acts of God; acts of terrorism; power failures or surges; casualty; alteration, non-permitted modification, or repairs by any party other

than Rightholder; or any other third parties’ or Your actions or causes beyond Rightholder’s

reasonable control; (y) any defect not made known by You to Rightholder as soon as practical after the defect first appears; and (z) incompatibility caused by hardware and/or software components installed on Your Computer.

6.2. You acknowledge, accept and agree that no software is error free and You are advised to back-up the Computer, with frequency and reliability suitable for You.

6.3. The Rightholder does not provide any guarantee that the Software will work correctly in case of violations of the terms described in the User Manual or in this Agreement.

6.4. The Rightholder does not guarantee that the Software will work correctly if You do not regularly download Updates specified in Clause 2.5 of this Agreement.

6.5. The Rightholder does not guarantee protection from the threats described in the User Manual after the expiration of the period specified in Clauses 3.2 or 3.3 of this Agreement or after the License to use the Software is terminated for any reason.

6.6. THE SOFTWARE IS PROVIDED "AS IS" AND THE RIGHTHOLDER MAKES NO REPRESENTATION AND GIVES NO WARRANTY AS TO ITS USE OR PERFORMANCE. EXCEPT FOR ANY WARRANTY, CONDITION, REPRESENTATION OR TERM THE EXTENT TO WHICH CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW THE RIGHTHOLDER AND ITS PARTNERS MAKE NO WARRANTY, CONDITION, REPRESENTATION, OR TERM (EXPRESSED OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE) AS TO ANY MATTER INCLUDING, WITHOUT LIMITATION, NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, SATISFACTORY QUALITY, INTEGRATION, OR APPLICABILITY FOR A PARTICULAR PURPOSE. YOU ASSUME ALL FAULTS, AND THE ENTIRE RISK AS TO PERFORMANCE AND RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, THE RIGHTHOLDER MAKES NO REPRESENTATION AND GIVES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET ANY OR ALL YOUR REQUIREMENTS WHETHER OR NOT DISCLOSED TO THE RIGHTHOLDER .

7. Exclusion and Limitation of Liability

7.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE RIGHTHOLDER OR ITS PARTNERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR LOSS OF PRIVACY, FOR CORRUPTION, DAMAGE AND LOSS OF DATA OR PROGRAMS, FOR FAILURE TO MEET ANY DUTY INCLUDING ANY STATUTORY DUTY, DUTY OF GOOD FAITH OR DUTY OF REASONABLE CARE, FOR NEGLIGENCE, FOR ECONOMIC LOSS, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES, INFORMATON, SOFTWARE, AND RELATED CONTENT THROUGH THE SOFTWARE OR OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS AGREEMENT, OR ARISING OUT OF ANY BREACH OF CONTRACT OR ANY TORT (INCLUDING NEGLIGENCE, MISREPRESENTATION, ANY STRICT LIABILITY OBLIGATION OR DUTY), OR ANY BREACH OF STATUTORY DUTY, OR ANY BREACH OF

U S E R G U I D E

WARRANTY OF THE RIGHTHOLDER AND/OR ANY OF ITS PARTNERS, EVEN IF THE RIGHTHOLDER AND/OR ANY PARTNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU AGREE THAT IN THE EVENT THE RIGHTHOLDER AND/OR ITS PARTNERS ARE FOUND LIABILE, THE LIABILITY OF THE RIGHTHOLDER AND/OR ITS PARTNERS SHALL BE LIMITED BY THE COSTS OF THE SOFTWARE. IN NO CASE SHALL THE LIABILITY OF THE RIGHTHOLDER AND/OR ITS PARTNERS EXCEED THE FEES PAID FOR THE SOFTWARE TO THE RIGHTHOLDER OR THE PARTNER (AS MAY BE APPLICABLE).

NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS ANY CLAIM FOR DEATH AND PERSONAL INJURY. FURTHER IN THE EVENT ANY DISCLAIMER, EXCLUSION OR LIMITATION IN THIS AGREEMENT CANNOT BE EXLUDED OR LIMITED ACCORDING TO APPLICABLE LAW THEN ONLY SUCH DISCLAIMER, EXCLUSION OR LIMITATION SHALL NOT APPLY TO YOU AND YOU CONTINUE TO BE BOUND BY ALL THE REMAINING DISCLAIMERS, EXCLUSIONS AND LIMITATIONS.

8. GNU and Other Third Party Licenses

8.1. The Software may include some software programs that are licensed (or sublicensed) to the user under the GNU General Public License (GPL) or other similar free software licenses which, among other rights, permit the user to copy, modify and redistribute certain programs, or portions thereof, and have access to the source code ("Open Source Software"). If such licenses require that for any software, which is distributed to someone in an executable binary format, that the source code also be made available to those users, then the source code should be made available by sending the request to source@kaspersky.com or the source code is supplied with the Software. If any Open Source Software licenses require that the Rightholder provide rights to use, copy or modify an Open Source Software program that are broader than the rights granted in this Agreement, then such rights shall take precedence over the rights and restrictions herein.

9. Intellectual Property Ownership

9.1. You agree that the Software and the authorship, systems, ideas, methods of operation, documentation and other information contained in the Software, are proprietary intellectual property and/or the valuable trade secrets of the Rightholder or its partners and that the Rightholder and its partners, as applicable, are protected by civil and criminal law, and by the law of copyright, trade secret, trademark and patent of the Russian Federation, European Union and the United States, as well as other countries and international treaties. This Agreement does not grant to You any rights to the intellectual property including any the Trademarks or Service Marks of the Rightholder and/or its partners ("Trademarks"). You may use the Trademarks only insofar as to identify printed output produced by the Software in accordance with accepted trademark practice, including

identification of the Trademark owner’s name. Such use of any Trademark does not give you any rights of

ownership in that Trademark. The Rightholder and/or its partners own and retain all right, title, and interest in and to the Software, including without limitation any error corrections, enhancements, Updates or other modifications to the Software, whether made by the Rightholder or any third party, and all copyrights, patents, trade secret rights, trademarks, and other intellectual property rights therein. Your possession, installation or use of the Software does not transfer to you any title to the intellectual property in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement. All copies of the Software made hereunder must contain the same proprietary notices that appear on and in the Software. Except as stated herein, this Agreement does not grant you any intellectual property rights in the Software and you acknowledge that the License, as further defined herein, granted under this Agreement only provides you with a right of limited use under the terms and conditions of this Agreement. Rightholder reserves all rights not expressly granted to you in this Agreement.

9.2. You agree not to modify or alter the Software in any way. You may not remove or alter any copyright notices or other proprietary notices on any copies of the Software.

10. Governing Law; Arbitration

10.1. This Agreement will be governed by and construed in accordance with the laws of the Russian Federation without reference to conflicts of law rules and principles. This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Any dispute arising out of the interpretation or application of the terms of this Agreement or any breach thereof shall, unless it is settled by direct negotiation, be settled by in the International Commercial Arbitration Court at the Russian Federation Chamber of Commerce and Industry in Moscow, the Russian Federation. Any award rendered by the arbitrator shall be final and binding on the parties and any judgment on such arbitration award may be enforced in any court of competent jurisdiction. Nothing in this Section 10 shall prevent a Party from seeking or obtaining equitable relief from a court of competent jurisdiction, whether before, during or after arbitration proceedings.

11. Period for Bringing Actions

K A S P E R S K Y L A B E N D U S E R L I C E N S E A G R E E M E N T

11.1. No action, regardless of form, arising out of the transactions under this Agreement, may be brought by either party hereto more than one (1) year after the cause of action has occurred, or was discovered to have occurred, except that an action for infringement of intellectual property rights may be brought within the maximum applicable statutory period.

12. Entire Agreement; Severability; No Waiver

12.1. This Agreement is the entire agreement between you and Rightholder and supersedes any other prior agreements, proposals, communications or advertising, oral or written, with respect to the Software or to subject matter of this Agreement. You acknowledge that you have read this Agreement, understand it and agree to be bound by its terms. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, void, or unenforceable for any reason, in whole or in part, such provision will be more narrowly construed so that it becomes legal and enforceable, and the entire Agreement will not fail on account thereof and the balance of the Agreement will continue in full force and effect to the maximum extent permitted by law or equity while preserving, to the fullest extent possible, its original intent. No waiver of any provision or condition herein shall be valid unless in writing and signed by you and an authorized representative of Rightholder provided that no waiver of any breach of any provisions of this Agreement will constitute a waiver of any prior, concurrent or subsequent breach. Rightholder’s failure to insist upon or enforce strict performance of any provision of this Agreement or any right shall not be construed as a waiver of any such provision or right.

13. Rightholder Contact Information

Should you have any questions concerning this Agreement, or if you desire to contact the Rightholder for any reason, please contact our Customer Service Department at:

Kaspersky Lab ZAO, 10 build. 1, 1st Volokolamsky Proezd Moscow, 123060 Russian Federation Tel: +7-495-797-8700 Fax: +7-495-645-7939 E-mail: info@kaspersky.com Web site: www.kaspersky.com

© 1997-2010 Kaspersky Lab ZAO. All Rights Reserved. The Software and any accompanying documentation are copyrighted and protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

TABLE OF CONTENTS

KASPERSKY LAB END USER LICENSE AGREEMENT .............................................................................................. 3

ABOUT THIS HELP ..................................................................................................................................................... 10

ADDITIONAL DATA SOURCES .................................................................................................................................. 11

Information sources for further research ................................................................................................................. 11

Discussion of Kaspersky Lab applications on the Web forum ................................................................................ 12

Contacting the Documentation Development Group .............................................................................................. 12

KASPERSKY ENDPOINT SECURITY 8 FOR SMARTPHONE ................................................................................... 13

HARDWARE AND SOFTWARE REQUIREMENTS ..................................................................................................... 13

INSTALLING KASPERSKY ENDPOINT SECURITY 8 FOR SMARTPHONE ............................................................. 13

About installing the application through the computer ............................................................................................ 14

Installing the application through the computer ...................................................................................................... 14

About installing the application after receiving a message by email ....................................................................... 16

Installing the application after receiving a message by email ................................................................................. 16

MANAGING APPLICATION SETTINGS ...................................................................................................................... 17

UNINSTALLING THE APPLICATION .......................................................................................................................... 18

MANAGING THE LICENSE ......................................................................................................................................... 18

About Kaspersky Endpoint Security 8 for Smartphone licenses ............................................................................. 19

Installing a license .................................................................................................................................................. 20

Viewing license information .................................................................................................................................... 20

SYNCHRONIZING THE DEVICE WITH THE REMOTE ADMINISTRATION SYSTEM ............................................... 20

Start synchronization manually ............................................................................................................................... 21

Changing the synchronization settings ................................................................................................................... 21

GETTING STARTED.................................................................................................................................................... 22

Starting the application ........................................................................................................................................... 22

Entering the secret code ......................................................................................................................................... 23

Viewing information about the application .............................................................................................................. 23

APPLICATION INTERFACE ........................................................................................................................................ 23

Application menu .................................................................................................................................................... 24

Protection status window ........................................................................................................................................ 24

FILTERING OF INCOMING CALLS AND SMS ............................................................................................................ 25

About Anti-Spam .................................................................................................................................................... 25

Anti-Spam modes ................................................................................................................................................... 26

Changing the Anti-Spam mode ............................................................................................................................... 26

Creating a Black List ............................................................................................................................................... 27

Adding entries to the Black List ......................................................................................................................... 27

Editing entries in the Black List ................................................................ ......................................................... 28

Deleting entries from the Black List ................................................................................................................... 29

Creating a White List .............................................................................................................................................. 29

Adding entries to the White List ........................................................................................................................ 30

Editing entries in the White List ......................................................................................................................... 31

Deleting entries from the White List .................................................................................................................. 32

T A B L E O F C O N T E N T S

Responding to SMS messages and calls from contacts not in the phone book...................................................... 32

Responding to SMS messages from non-numeric numbers................................................................................... 33

Selecting a response to incoming SMS .................................................................................................................. 34

Selecting a response to incoming calls ................................................................................................................... 35

DATA PROTECTION IN THE EVENT OF LOSS OR THEFT OF THE DEVICE .......................................................... 35

About Anti-Theft ...................................................................................................................................................... 36

Blocking the device ................................................................................................................................................. 36

Deleting personal data ............................................................................................................................................ 38

Creating a list of folders to delete ........................................................................................................................... 39

Monitoring the replacement of a SIM card on the device ........................................................................................ 40

Determining the device's geographical coordinates................................................................................................ 41

Remote start of the Anti-Theft functions ................................................................................................................. 43

PRIVACY PROTECTION ............................................................................................................................................. 44

Privacy Protection ................................................................................................................................................... 44

Privacy Protection modes ....................................................................................................................................... 44

Enabling/disabling Privacy Protection ..................................................................................................................... 45

Enabling Privacy Protection automatically .............................................................................................................. 45

Enabling Privacy Protection remotely ..................................................................................................................... 46

Selecting data to hide: Privacy Protection .............................................................................................................. 48

Creating a list of private numbers ........................................................................................................................... 48

Adding a number to the list of private numbers ................................................................................................. 49

Editing a number in the list of private numbers ................................................................................................. 49

Deleting a number from the list of private numbers ........................................................................................... 50

APPLICATION LOGS................................................................................................................................................... 50

About logs ............................................................................................................................................................... 51

Viewing Log records ............................................................................................................................................... 51

Deleting Log records .............................................................................................................................................. 51

CONFIGURING ADDITIONAL SETTINGS .................................................................................................................. 51

Changing the secret code ................................ ................................ ....................................................................... 52

Displaying prompts ................................................................................................................................................. 52

GLOSSARY ................................................................................................................................................................. 53

KASPERSKY LAB ........................................................................................................................................................ 55

USING THIRD-PARTY CODE ..................................................................................................................................... 56

INDEX .......................................................................................................................................................................... 57

ABOUT THIS HELP

This document is the Guide for the installation, configuration and use of Endpoint Security 8 for Smartphone. The document is designed for a wide audience.

Objectives of the document:

 help the user independently set up the application on a mobile device, activate it and optimize the application for

their needs;

 provide a rapid information search on issues connected with the application;

 give information on alternative sources of information about the application and possibilities of receiving

technical support.

ADDITIONAL DATA SOURCES

IN THIS SECTION

Information sources for further research ......................................................................................................................... 11

Discussion of Kaspersky Lab applications on the Web forum ......................................................................................... 12

Contacting the Documentation Development Group ....................................................................................................... 12

If you have questions about setting up or using Kaspersky Endpoint Security 8 for Smartphone, you can find answers from them, using various sources of information. You can choose the most suitable source according to how important or urgent your request is.

INFORMATION SOURCES FOR FURTHER RESEARCH

You can view the following sources of information about the application:

 the Kaspersky Lab application website;

 the application's Knowledge Base page at the Technical Support Service website;

 the installed Help system;

 the installed application documentation.

Page on Kaspersky Lab website

http://www.kaspersky.com/kaspersky-endpoint-security-smartphone

Use this page to obtain general information about Kaspersky Endpoint Security 8 for Smartphone features and options.

The application's page at the Technical Support Service website (Knowledge Base).

http://support.kaspersky.com/kes8mobile

This page contains articles written by experts from the Technical Support Service.

These articles contain useful information, recommendations, and the Frequently Asked Questions (FAQ) page, and cover purchasing, installing and using Kaspersky Endpoint Security 8 for Smartphone. They are arranged in topics, such as "Work with key files", "Database updates" and "Troubleshooting". The articles aim to answer questions about this Kaspersky Endpoint Security 8 for Smartphone, as well as other Kaspersky Lab products. They may also contain news from the Technical Support Service.

The installed Help system

If you have any questions about the Kaspersky Endpoint Security 8 for Smartphone separate screen or tab, you can view the context help.

To open the context help, open the right application screen and press Help or choose Menu  Help.

U S E R G U I D E

The installed Documentation

The Kaspersky Endpoint Security 8 for Smartphone distribution kit includes the User Guide document (in PDF format). This document describes how to install and uninstall the application, manage its settings, start working with the application, configure the settings of its components. The document describes the application interface and the capabilities offered for typical application tasks.

DISCUSSION OF KASPERSKY LAB APPLICATIONS ON THE WEB FORUM

If your question does not require an immediate answer, you can discuss it with Kaspersky Lab experts and other users in our forum at http://forum.kaspersky.com.

In the forum you can view existing discussions, leave your comments, and create new topics, or use the search engine for specific enquiries.

CONTACTING THE DOCUMENTATION DEVELOPMENT GROUP

If you have any questions about the documentation, or you have found an error in it, or would like to leave a comment, please contact our User documentation development group. To contact the Documentation Development Group send an email to docfeedback@kaspersky.com. Use the subject line: "Kaspersky Help Feedback: Kaspersky Endpoint Security 8 for Smartphone".

KASPERSKY ENDPOINT SECURITY 8 FOR SMARTPHONE

Kaspersky Endpoint Security 8 for Smartphone protects mobile devices working on BlackBerry OS. The application controls incoming SMS and calls, protects information on the device in case of theft or loss, and hides information relating to confidential contacts. Every type of threat is processed in separate components of the program. This allows to fine-tune the application settings depending on user needs. The administrator installs the application and configures and updates settings using the remote administration system.

Kaspersky Endpoint Security 8 for Smartphone includes the following protection components:

 Anti-Spam. Scans all incoming SMS messages and calls for spam. The component allows the flexible blocking

of text messages and calls considered undesirable.

 Anti-Theft folder. This protects information on the device from unauthorized access when it is lost or stolen and

also makes it easier to find. Anti-Theft enables you to lock your device remotely, delete any information stored there, and pinpoint its geographic location (if your mobile device has a GPS receiver) using SMS commands from another device. Furthermore, Anti-Theft allows you to lock your device if the SIM card is replaced or if the device is activated without a SIM card.

 Privacy Protection. It hides information related to confidential numbers from the contact list. For these

numbers, Privacy Protection hides entries in Contacts and in the in Incoming and Outgoing Calls Register.

Besides, the application contains a set of service features. These increase the application's possible uses, as well as helping the user in their work:

 Protection status. The status of the program's components is displayed on screen. Based on the information

presented, you can evaluate the current information protection status on your device.

 Events log. Each of the program's components has its own events log, which contains information about the

component's operations (e.g. remote launch of the Anti-Theft function, status of the program's license validity period). Reports on the operation of components are given in the remote administration system and remain in it.

 Uninstalling the application. To prevent access to protected information, Kaspersky Endpoint Security 8 for

Smartphone can only be uninstalled from the application's interface.

Kaspersky Endpoint Security 8 for Smartphone does not back up and subsequently restore data.

HARDWARE AND SOFTWARE REQUIREMENTS

Kaspersky Endpoint Security 8 for Smartphone can be installed on mobile devices using the BlackBerry OS 4.5, 4.6, 4.7,

5.0 and 6.0 operating systems.

INSTALLING KASPERSKY ENDPOINT SECURITY 8 FOR SMARTPHONE

The administrator installs Kaspersky Endpoint Security 8 for Smartphone using remote administration. Installing the application requires additional action from the user.

U S E R G U I D E

The application is installed by following one of the following procedures:

IN THIS SECTION

About installing the application through the computer ..................................................................................................... 14

Installing the application through the computer ............................................................................................................... 14

About installing the application after receiving a message by email ................................................................................ 16

Installing the application after receiving a message by email .......................................................................................... 16

 The Kaspersky Endpoint Security 8 for Smartphone application installation utility of the same name is installed

on your computer. With its help, you can install Kaspersky Endpoint Security 8 for Smartphone on your mobile device.

 A message from the administrator with the distribution package or an indication to download it comes to your

email address. You install Kaspersky Endpoint Security 8 for Smartphone on your mobile device using information from the message.

This section gives the preparatory actions for installing Kaspersky Endpoint Security 8 for Smartphone and describes the different ways of installing applications on the mobile device and what the user has to do for each of them.

ABOUT INSTALLING THE APPLICATION THROUGH THE

COMPUTER

If the administrator installed the Kaspersky Endpoint Security 8 for Smartphone supply utility on your computer, you can install Kaspersky Endpoint Security 8 for Smartphone on the mobile devices connected to this computer. The Kaspersky Endpoint Security 8 for Smartphone supply utility contains the application distribution package and provides it to the mobile device. After it is installed on the workstation, the utility automatically launches and monitors the connection of mobile devices to the computer. Each time the mobile device connects to the workstation, the utility checks whether the device satisfies the requirements of Kaspersky Endpoint Security 8 for Smartphone, and offers to install the application on it.

Installation is only possible if Blackberry Desktop Manager is installed on the computer.

INSTALLING THE APPLICATION THROUGH THE COMPUTER

If the Kaspersky Endpoint Security 8 for Smartphone supply utility is installed on your computer, whenever mobile devices are connected that meet the system requirements you are prompted to install Kaspersky Endpoint Security 8 for Smartphone on them.

You can stop Kaspersky Endpoint Security 8 for Smartphone being installed on subsequent connections of the devices to the computer.

To install the application on a mobile device through a workstation, perform the following:

1. Connect the mobile device to the workstation using Blackberry Desktop Manager.

If the device meets the system requirements to install the application, the KES 8 window opens with information on the utility (see figure below).

I N S T A L L I N G K A S P E R S K Y E N D P O I N T S E C U R I T Y 8 F O R S M A R T P H O N E

Figure 1: Installer for Kaspersky Endpoint Security 8 for Smartphone

2. Click the Continue button.

The KES 8 window opens with a list of connected devices found.

If more than one device which satisfies the system requirements is connected to the computer, they are shown in the KES 8 window in the list of detected connected devices.

3. Select one or several devices from the list of detected connected devices on which the application needs to be installed. To do this, check the boxes next to the desired objects (see Figure below).

Figure 2: Selecting devices for installation of Kaspersky Endpoint Security 8 for Smartphone

4. Press Install button.

U S E R G U I D E

The Application Download Wizard window opens on the computer. After the distribution package is transferred onto the chosen devices, application installation starts automatically. After the installation has completed, press Close on the Application Download Wizard window.

The status of transmitting the application distribution package to the device is also displayed on the computer in the Kaspersky Endpoint Security 8 for Smartphone window.

Contact the administrator if any errors occur during the installation process.

To stop Kaspersky Endpoint Security 8 for Smartphone being installed on subsequent connections of the devices to

the computer,

check in the KES 8 window the box Disable automatic start of Kaspersky Endpoint Security 8 for Smartphone Installation Wizard.

ABOUT INSTALLING THE APPLICATION AFTER RECEIVING

A MESSAGE BY EMAIL

You will receive an email message from the administrator with the distribution package or an indication to download it.

The message contains the following information:

 an attachment with the distribution package or a link to download it;

 information about the application's connection settings to the remote administration system.

Save this message until Kaspersky Endpoint Security 8 for Smartphone is installed on the device.

INSTALLING THE APPLICATION AFTER RECEIVING A

MESSAGE BY EMAIL

If you have received an email message with application settings, you can only install the application through the mobile device itself. In this case, installation of Kaspersky Endpoint Security 8 for Smartphone through a computer is not supported.

To install Kaspersky Endpoint Security 8 for Smartphone:

1. Open the message containing the application's installation settings from the administrator on the mobile device.

2. Perform one of the following actions:

 if the message has a link, follow it to download the distribution package;

 if the distribution package is in an attachment to the message, download the distribution package.

Installation starts automatically and the application will be installed on the device.

3. Run the application (see "Starting the application" on page 22). To do this, select Menu  Download  KES 8 and launch the application by using the scroll bar or selecting Menu  Open.

4. Set the application secret code (see "Entering the secret code" on page. 23). To this end, fill in the Enter new code and Confirm code fields and press ENTER.

This will open Synchronization settings window.

M A N A G I N G A P P L I C A T I O N S E T T I N G S

Figure 3: Synchronization settings

5. Show the values for the settings to connect to the remote administration system if they were given when you received the message from the administrator. Enter the values for the following settings:

 Server;

 Port;

 Group.

If it is not necessary to configure the settings for connection to the remote administration system, this step will not be present.

6. In the Your email address field, enter your business email address and press OK.

Enter the email address correctly since it is used to register the device on the remote administration system.

Contact the administrator if any errors occur during the installation process.

MANAGING APPLICATION SETTINGS

All the operation settings for Kaspersky Endpoint Security 8 for Smartphone, including the license, are configured by the administrator through the remote administration system. The administrator can then allow or block the user changing the values of these settings.

You can change the operating settings of the application on your mobile device if the administrator has not blocked the changing of these parameters.

If the component settings screen has a lock icon and a warning message at the top, the component settings cannot be accessed to be changed on the mobile device.

If the administrator changed the application settings, they will be transferred to the device through the remote administration system. In this case the values of the application settings which the administrator has blocked will change. Settings which the administrator has not blocked remain unchanged with the values that were configured earlier.

If the application settings were not received on the device or if you want to configure the values set by the administrator, use synchronization of the device with the remote administration system (see "Start synchronization manually" on page 21).

U S E R G U I D E

Only use the synchronization function under the administrator's guidance.

UNINSTALLING THE APPLICATION

The application can only be uninstalled from the device manually by the user.

The application can only be uninstalled from the device if hiding of confidential information is disabled. Before uninstalling the application, the user should ensure that this condition is fulfilled.

To uninstall Kaspersky Endpoint Security 8 for Smartphone manually:

1. Disable hiding of confidential information (see section "Enabling/disabling Privacy Protection" on page 45).

2. Uninstall Kaspersky Endpoint Security 8 for Smartphone To do this, select Delete application on the Additional tab (see Figure below).

Figure 4: Uninstalling the application

A confirm deletion window opens.

3. Confirm the deletion of Kaspersky Endpoint Security 8 for Smartphone by clicking Yes.

The deletion of the application begins.

4. Restart the device in order to complete the uninstalling of the application.

MANAGING THE LICENSE

This section gives information about the application license, how to activate it and view information about it.

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