KASPERSKY Anti-Virus for Lotus Domino 8.0 User Manual

Kaspersky Anti-Virus 8.0 for Lotus Domino

Implementation Guide

APPLICATION VERSION: 8.0

Dear User!

Thank you for choosing our product. We hope that this document will help you in your work and will provide answers regarding this software product.

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Reproduction or distribution of any materials in any format, including translations, is allowed only with the written permission of Kaspersky Lab.

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Kaspersky Lab reserves the right to amend this document without additional notification. You can find the latest version of this document at the Kaspersky Lab website, at http://www.kaspersky.com/docs.

Kaspersky Lab shall not be liable for the content, quality, relevance, or accuracy of any materials used in this document for which the rights are held by third parties, or for any potential or actual losses associated with the use of these materials.

Document revision date: February 10, 2012

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http://support.kaspersky.com

CONTENT

ABOUT THIS GUIDE ..................................................................................................................................................... 5

In this document ....................................................................................................................................................... 5

Document conventions ............................................................................................................................................. 6

SOURCES OF INFORMATION ABOUT THE APPLICATION ....................................................................................... 8

Sources of information to research on your own ...................................................................................................... 8

Contacting the Sales Department ............................................................................................................................. 9

Contacting the Technical Writing & Localization Unit ............................................................................................... 9

KASPERSKY ANTI-VIRUS 8.0 FOR LOTUS DOMINO ............................................................................................... 10

HARDWARE AND SOFTWARE REQUIREMENTS ..................................................................................................... 12

APPLICATION ARCHITECTURE ................................................................................................................................ 15

About functional modules of Kaspersky Anti-Virus ................................................................................................. 15

About Kaspersky Anti-Virus databases .................................................................................................................. 16

Anti-Virus server protection layout .......................................................................................................................... 17

Application operation layout .............................................................................................................................. 18

Attachment filtering algorithm ............................................................................................................................ 18

Anti-virus scanning for threats algorithm ........................................................................................................... 19

Processing objects and actions taken on them ................................................................................................. 19

Managing Kaspersky Anti-Virus settings ................................................................................................................ 20

Configuring Kaspersky Anti-Virus using the notes.ini configuration file .................................................................. 21

Configuring the Domino server security settings .................................................................................................... 22

MANAGING USER PERMISSIONS ............................................................................................................................. 24

Managing permissions at the ACL level of the Kaspersky Anti-Virus databases .................................................... 24

Functional group permissions ........................................................................................................................... 24

Granting functional groups permissions to users .............................................................................................. 25

Managing permissions at the level of profile / server settings ................................................................................. 26

TYPICAL DEPLOYMENT SCHEMES .......................................................................................................................... 28

About the application deployment by the distributed scheme ................................................................................. 28

About the application deployment by the isolated scheme ..................................................................................... 29

RUNNING THE APPLICATION .................................................................................................................................... 30

Stages of the application deployment by the distributed scheme ........................................................................... 30

Stages of the application deployment by the isolated scheme ............................................................................... 31

Preparing for installation ......................................................................................................................................... 32

Deleting the previous version of Kaspersky Anti-Virus and other anti-virus programs for Lotus Notes/Domino 32

Configuring permissions for the user performing the installation of Kaspersky Anti-Virus ................................ 33

Creating a group of installation servers in the Address book ............................................................................ 33

Configuring installation server permissions ....................................................................................................... 34

Creating a group of users for granting permissions .......................................................................................... 35

Checking an installation database for integrity .................................................................................................. 35

Preparing an installation database .................................................................................................................... 35

Checking a key file for accessibility ................................................................................................................... 36

Configuring security settings for the Lotus Notes client .................................................................................... 36

Installing the application ......................................................................................................................................... 37

Step 1. Starting the installation ......................................................................................................................... 38

I M P L E M E N T A T I O N G U I D E

Step 2. Accepting the License Agreement ........................................................................................................ 39

Step 3. Setting up installation............................................................................................................................ 39

Setting up initial installation ......................................................................................................................... 40

Setting up installation on an additional server ................................................................ ............................. 40

Step 4. Launching and performing automatic installation steps ........................................................................ 41

Performing automatic stages for initial installation....................................................................................... 41

Performing automatic stages for installation on an additional server ........................................................... 42

Completing the automatic installation stages .............................................................................................. 43

Step 5. Activating the application ...................................................................................................................... 43

Step 6. Finishing the installation ....................................................................................................................... 43

System modifications after installation .................................................................................................................... 44

Files and directories .......................................................................................................................................... 44

Changes in the Lotus Domino configuration file ................................................................................................ 45

Modifying the list of processes .......................................................................................................................... 45

Preparing for operation ........................................................................................................................................... 45

Uninstalling Kaspersky Anti-Virus ........................................................................................................................... 47

Preparing to remove Kaspersky Anti-Virus ....................................................................................................... 48

Deleting application from the last server in a distributed deployment scheme .................................................. 48

Deleting application from a server in a distributed deployment scheme ........................................................... 49

CONTACTING TECHNICAL SUPPORT ...................................................................................................................... 50

How to obtain technical support .............................................................................................................................. 50

Technical support by phone .................................................................................................................................... 50

Obtaining technical support via My Kaspersky Account ......................................................................................... 50

GLOSSARY ................................................................................................................................................................. 52

KASPERSKY LAB ZAO ............................................................................................................................................... 54

INFORMATION ON THE THIRD-PARTY CODE ......................................................................................................... 55

TRADEMARK NOTICES .............................................................................................................................................. 56

INDEX .......................................................................................................................................................................... 57

ABOUT THIS GUIDE

IN THIS SECTION

In this document ................................................................................................................................................................ 5

Document conventions ...................................................................................................................................................... 6

This document is the Implementation Guide for Kaspersky Anti-Virus 8.0 for Lotus® Domino®.

This Guide is intended for technical specialists in charge of installation and administration of Kaspersky Anti-Virus and support of organizations using Kaspersky Anti-Virus.

Information about how to use Kaspersky Anti-Virus, adjust its settings, manage the protection of a single server or a group of servers, is provided in the Administrator's Guide for Kaspersky Anti-Virus 8.0 for Lotus Domino.

This Guide is intended to do the following:

 Provide a general description of operation principles of Kaspersky Anti-Virus, system requirements, standard

deployment scenarios, features of integration with third-party applications.

 Help planning the deployment of Kaspersky Anti-Virus on an enterprise network.

 Describe preparation to the installation of Kaspersky Anti-Virus, as well as application installation and activation.

 Provide recommendations on how to maintain and administer Kaspersky Anti-Virus after installation.

 Describe additional sources of information about the application and ways of receiving technical support.

IN THIS DOCUMENT

The Implementation Guide for Kaspersky Anti-Virus 8.0 for Lotus Domino is comprised of the following sections:

Sources of information about the application

This section covers sources of additional information about the application.

Kaspersky Anti-Virus 8.0 for Lotus Domino (see page 10)

This section lists the main functions of Kaspersky Anti-Virus 8.0 for Lotus Domino.

Hardware and software requirements (see page 12)

This section lists the minimum requirements to the hardware and software of a computer that should be met in order to install and use Kaspersky Anti-Virus.

Application architecture (see page 15)

This section outlines how Kaspersky Anti-Virus operates and provides information about managing application settings.

I M P L E M E N T A T I O N G U I D E

Managing user permissions (see page 24)

This section provides information about how to manage users' permissions.

Typical deployment schemes (see page 28)

This section describes the features of typical deployment schemes for Kaspersky Anti-Virus.

Running the application (see page 30)

This section provides the following information:

 description of stages of the application deployment using the distributed scheme or the isolated scheme;

 description of actions that should be performed before installing Kaspersky Anti-Virus and before getting started;

 instructions on how to install and uninstall Kaspersky Anti-Virus;

 information about changes made to the system during the application installation.

Contacting the Technical Support Service (see page 50)

This section contains instructions for contacting Kaspersky Lab support services.

Glossary

This section lists terms used in the guide.

Kaspersky Lab ZAO (see page 54)

The section provides information on Kaspersky Lab ZAO.

Information on the third-party code (see page 55)

This section provides information about third-party code used in the application.

Trademark notices

This section lists the owners of third-party trademarks that are used in this document.

Index

This section helps you find necessary data quickly.

DOCUMENT CONVENTIONS

The text herein is accompanied by semantic elements that should be given particular attention – warnings, hints, examples.

Document conventions are used to highlight semantic elements. Document conventions and examples of their use are shown in the table below.

A B O U T T H I S G U I D E

SAMPLE TEXT

DESCRIPTION OF DOCUMENT CONVENTION

Note that...

Warnings are highlighted in red and boxed. Warnings provide information about possible unwanted actions that may lead to

data loss, failures in equipment operation or operating system problems.

We recommend that you use...

Notes are boxed. Notes may contain useful hints, recommendations, specific values for settings, or

important special cases in operation of the application.

Example:

...

Examples are given on a yellow background under the heading "Example".

Update means... The Databases are out of date event

occurs.

The following semantic elements are italicized in the text:

 New terms  Names of application statuses and events.

Press ENTER. Press ALT+F4.

Names of keyboard keys appear in bold and are capitalized. Names of keys that are connected by a + (plus) sign indicate the use of a key

combination. Those keys must be pressed simultaneously.

Click the Enable button.

Names of application interface elements, such as entry fields, menu items, and buttons, are set off in bold.

To configure a task schedule:

Introductory phrases of instructions are italicized and are accompanied by the arrow sign.

Enter help in the command line The following message then appears:

Specify the date in dd:mm:yy

format.

The following types of text content are set off with a special font:

 Text in the command line  Text of messages that the application displays on screen  Data that the user must enter.

Variables are enclosed in angle brackets. Instead of a variable, the corresponding value should be inserted, with angle brackets omitted.

Table 1. Document conventions

SOURCES OF INFORMATION ABOUT THE

IN THIS SECTION

Sources of information to research on your own ............................................................................................................... 8

Contacting the Sales Department ..................................................................................................................................... 9

Contacting the Technical Writing & Localization Unit ................................ ................................ ........................................ 9

APPLICATION

This section describes sources of information about the application and lists websites that you can use to discuss the application's operation.

You can select the most suitable information source, depending on the issue's level of importance and urgency.

SOURCES OF INFORMATION TO RESEARCH ON YOUR OWN

You can use the following sources to independently find information about the application:

 Application page on the Kaspersky Lab website

 Application page on the Technical Support website (Knowledge Base)

 Online help

 Documentation

If you do not find a solution to your problem, we recommend that you contact Kaspersky Lab Technical Support Service (see section "Technical support by phone" on page 50).

An Internet connection is required to use information sources on the Kaspersky Lab website.

Page at the Kaspersky Lab website

The Kaspersky Lab website features an individual page for each application.

On a page http://www.kaspersky.com/products/business/applications/anti-virus_lotus_notes_domino, you can view general information about an application and its functions and features.

The page http://www.kaspersky.com contains a link to the eStore. There you can purchase or renew the application.

Application page at the Technical Support website (Knowledge Base)

Knowledge Base is a section on the Technical Support Service website that provides advice on using Kaspersky Lab applications. Knowledge Base comprises reference articles that are grouped by topic.

S O U R C E S O F I N F O R M A T I O N A B O U T T H E A P P L I C A T I ON

On the page of the application in the Knowledge Base http://support.kaspersky.com/lotus, you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to purchase, install, and use the application.

The articles may contain answers to questions related not only to Kaspersky Anti-Virus SPE, but to other Kaspersky Lab applications as well, and may contain news from Technical Support Service.

Online help

The Help contains information about how to manage server protection: how to view protection status information, configure protection settings, enable and disable protection components, start a database scan and update anti-virus databases manually.

To open Help, select the Help tab in the Control center database window.

Documentation

The distribution kit includes documents that help you install and activate the application on the computers of a local area network, adjust its settings, and find information about the basic techniques of using the application.

 The Implementation Guide allows administrators to deploy the application on a network. This document

contains practical recommendations on how to install, set up or delete the application on one server or on all protected servers in the network.

 The Administrator's Guide contains information about how to use the application and adjust its settings. This

document also describes how to manage protection of one server or a group of servers via a Lotus Notes®

client, application web interface and the Lotus Domino server console.

CONTACTING THE SALES DEPARTMENT

If you have any questions on how to select, purchase, or renew the application, you can contact our Sales Department specialists in one of the following ways:

 By calling our HQ office in Moscow by phone (http://www.kaspersky.com/contacts).

 By sending a message with your question by email.

The service languages are Russian and English.

CONTACTING THE TECHNICAL WRITING & LOCALIZATION UNIT

To contact the Documentation Development Team, send an email. Please type "Kaspersky Help Feedback: Kaspersky Anti-Virus 8.0 for Lotus Domino" in the subject field.

KASPERSKY ANTI-VIRUS 8.0 FOR LOTUS DOMINO

Kaspersky Anti-Virus 8.0 for Lotus Domino (hereinafter referred to as Kaspersky Anti-Virus) provides comprehensive anti-virus protection for Lotus Domino servers. Kaspersky Anti-Virus protects email traffic and replications and scans databases stored on the server.

Kaspersky Anti-Virus is installed on servers under Microsoft® Windows® or Linux® operating systems. The application performs the following functions:

 Scanning all incoming, outgoing and routed email messages on the Lotus Domino server. The following objects

are scanned for threats:

 message texts;

 files attached to email messages;

 OLE objects attached to messages.

Kaspersky Anti-Virus detects malware objects inside attached archives and packed exe. files, except passwordprotected ones.

 Scan of documents placed on the protected server that are modified as a result of being replicated. Outgoing

replications are not scanned. The following objects are scanned for threats:

 field content in the Rich Text format;

 field content in the MIME format;

 attached files;

 embedded OLE objects.

 Scans of databases on the protected Lotus Domino server are performed by schedule or on demand. The

following objects are scanned for threats:

 field content in the Rich Text format;

 field content in the MIME format;

 attached files;

 embedded OLE objects.

 Objects are filtered by size and name mask when scanning email messages, replications and databases.

Filtered objects are processed according to rules set by the administrator.

 Infected, probably infected, protected and not scanned objects detected when scanning email messages,

replicated documents and database documents are processed. Depending on the protection / scan settings, Kaspersky Anti-Virus cures, deletes or skips the object, notifies administrators of detected threats and processing results, and saves statistical information.

 Senders and recipients of messages, as well as administrators, are notified of infected, probably infected,

protected and not scanned objects detected in messages and actions taken on them.

 Notifications of administrators of dangerous objects detected when scanning replicated documents and

database documents and of actions taken on them.

K A S P E R S K Y A N T I - V I R U S 8 . 0 F O R L O T U S D O M I N O

 Kaspersky Anti-Virus stores objects being scanned in Quarantine. At that, saved messages, documents

detected when scanning replications, and documents detected when scanning databases are grouped by types (mail / replications / databases scan).

 Saving information about infected, probably infected, protected and non-scanned objects that have been

detected, as well as about actions taken on them. Information is saved in the Event log and statistics database; it is also displayed in the Lotus Domino server console. Saving information as a text file is also available (disabled by default).

 Anti-virus databases are updated via the Internet both automatically and manually. Kaspersky Lab's FTP and

HTTP update servers, FTP and HTTP servers containing updates, and network catalogs can serve as update sources.

 Managing Kaspersky Anti-Virus installed on several servers using profiles.

 Access to Kaspersky Anti-Virus settings and control is restricted at the server and profile level.

 Managing Kaspersky Anti-Virus via the Lotus Notes client, Lotus Domino console server and web browser.

 Application installation and removal via the Lotus Notes client or web browser.

HARDWARE AND SOFTWARE REQUIREMENTS

For a proper functioning of Kaspersky Anti-Virus, the computer should meet the minimum requirements to hardware and software.

Hardware requirements:

 Intel® Pentium® 32-bit or 64-bit, or higher (or a compatible equivalent).

 512 MB of RAM (1GB or more recommended).

 1 GB of free space on the hard drive (3 GB or more recommended).

 Recommended size of swap file: 2 times larger than the physical memory.

Software requirements:

Supported operating systems:

32-bit platforms:

 Microsoft Windows Server® 2003 Standard Edition (Service pack 2 or higher).

 Microsoft Windows Server 2003 Enterprise Edition (Service pack 2 or higher).

 Microsoft Windows 2003 R2 Server Standard Edition (Service pack 2 or higher).

 Microsoft Windows 2003 R2 Server Enterprise Edition (Service pack 2 or higher).

 Microsoft Windows Server 2008 Standard Edition (Service pack 2 or higher).

 Microsoft Windows Server 2008 Enterprise Edition (Service pack 2 or higher).

 Novell® SuSE Linux Enterprise Server 10 (Service pack 2).

 Novell SuSE Linux Enterprise Server 11.

 Red Hat® Enterprise Linux® 5.5.

 Red Hat Enterprise Linux 5.6.

 Red Hat Enterprise Linux 6.0.

 Red Hat Enterprise Linux 6.1.

64-bit platforms:

 Microsoft Windows 2003 Server Standard Edition (Service pack 2 or higher).

 Microsoft Windows 2003 Server Enterprise Edition (Service pack 2 or higher).

 Microsoft Windows 2003 R2 Server Standard Edition (Service pack 2 or higher).

H A R D W A R E A N D S O F T W A R E R E Q U I R E M E N T S

 Microsoft Windows 2003 R2 Server Enterprise Edition (Service pack 2 or higher).

 Microsoft Windows Server 2008 Standard Edition (Service pack 2 or higher).

 Microsoft Windows Server 2008 Enterprise Edition (Service pack 2 or higher).

 Microsoft Windows Server 2008 R2 Standard Edition (Service pack 1 or higher).

 Microsoft Windows Server 2008 R2 Enterprise Edition (Service pack 1 or higher).

 Novell SuSE Linux Enterprise Server 10 (Service pack 2).

 Novell SuSE Linux Enterprise Server 11.

 Red Hat Enterprise Linux 5.5.

 Red Hat Enterprise Linux 5.6.

 Red Hat Enterprise Linux 6.0.

 Red Hat Enterprise Linux 6.1.

Supported versions of Lotus clients and servers:

32-bit platforms:

 Lotus Notes/Domino version 7.0.4 (with latest updates installed).

 Lotus Notes/Domino version 8.0.0.

 Lotus Notes/Domino version 8.0.1.

 Lotus Notes/Domino version 8.0.2 (with latest updates installed).

 Lotus Notes/Domino version 8.5.0 (with latest updates installed).

 Lotus Notes/Domino version 8.5.1 (with latest updates installed).

 Lotus Notes/Domino version 8.5.2 (with latest updates installed).

 Lotus Notes/Domino version 8.5.3.

64-bit platforms:

 Lotus Domino version 8.0.0.

 Lotus Domino version 8.0.1.

 Lotus Domino version 8.0.2 (with latest updates installed).

 Lotus Domino version 8.5.0 (with latest updates installed).

 Lotus Domino version 8.5.1 (with latest updates installed).

 Lotus Domino version 8.5.2 (with latest updates installed).

 Lotus Domino version 8.5.3.

I M P L E M E N T A T I O N G U I D E

Supported browsers:

 Internet Explorer® 7.

 Internet Explorer 8.

 Internet Explorer 9.

 Mozilla™ Firefox™ 3.6.

 Google Chrome™.

APPLICATION ARCHITECTURE

IN THIS SECTION

About functional modules of Kaspersky Anti-Virus .......................................................................................................... 15

About Kaspersky Anti-Virus databases ........................................................................................................................... 16

Anti-Virus server protection layout .................................................................................................................................. 17

Managing Kaspersky Anti-Virus settings ......................................................................................................................... 20

Configuring Kaspersky Anti-Virus using the notes.ini configuration file ........................................................................... 21

Configuring the Domino server security settings ............................................................................................................. 22

This section outlines how Kaspersky Anti-Virus operates and provides information about managing application settings.

ABOUT FUNCTIONAL MODULES OF KASPERSKY ANTIVIRUS

Kaspersky Anti-Virus includes three functional modules: Management module, Message and replication scan module, and Database scanning module.

Management module

This module provides the following functions in Kaspersky Anti-Virus:

 Managing the application The module initiates scans of mail and replications, runs scans of databases and

scheduled updates of anti-virus databases.

 Managing application settings. It receives and applies the new settings values.

 Storage and analysis of statistical information. The Module logs statistical information and information about

operational events in the Event log and statistics database and sends notifications to administrators.

 Notification. This module sends email notifications about infected, probably infected and damaged objects

detected during a scan.

 Application licensing. The module manages the application activation, analysis of licensing information, applying

and deletion of the key file.

Message and replication scan module

The module performs anti-virus scan of email messages and replications.

Database scanning module

The module performs anti-virus scan of Lotus Domino server databases.

All modules are started automatically when the Lotus Domino server starts. Information about modules' operation can be saved in the Event log and statistics database, and output to the Domino server console.

I M P L E M E N T A T I O N G U I D E

ABOUT KASPERSKY ANTI-VIRUS DATABASES

The application includes the following databases:

 Control Center database (kavcontrolcenter.nsf.) is used to manage and store Kaspersky Anti-Virus settings;

 Quarantine database (kavquarantine.nsf) is used to store quarantined objects and take actions on them;

 Event log and statistics database (kaveventslog.nsf) is used to store records of events registered in Kaspersky

Anti-Virus operation and statistical information about scanned objects and actions taken on them.

 Reference database (kavhelp.nsf) contains reference information about Kaspersky Anti-Virus.

The above databases are accessed via the user interface of the Control Center database.

All databases are stored in the directory for Kaspersky Anti-Virus databases (by default, the kavdatabases folder).

A P P L I C A T I O N A R C H I T E C T U R E

IN THIS SECTION

Application operation layout ............................................................................................................................................ 18

Attachment filtering algorithm .......................................................................................................................................... 18

Anti-virus scanning for threats algorithm ......................................................................................................................... 19

Processing objects and actions taken on them ............................................................................................................... 19

ANTI-VIRUS SERVER PROTECTION LAYOUT

Kaspersky Anti-Virus protects email, replications and scans databases stored on the server. Server protection consists of the following components: mail protection, replication protection and database scan (see the figure below).

Figure 1. Lotus Domino anti-virus server protection layout

I M P L E M E N T A T I O N G U I D E

APPLICATION OPERATION LAYOUT

The application operation layout provides following:

1. Management module receives information from the Lotus Domino server about incoming messages in the mail.box service database or about an attempt to perform a replication on the protected server. Management

module forwards email messages or documents modified after being replicated, Message and replication scan module.

2. Message and replication scan module scans the message / document and processes it in accordance with the mail or replication protection settings. The following actions are taken:

a. Scanned objects are selected. Email messages are divided into header, message body, attachments and

OLE objects. Fields in Rich Text and MIME format, attachments and OLE objects are selected in the document.

b. Attached objects are filtered (see section "Attachment filtering algorithm" on page 18) by size and (or) by

name.

c. Objects are scanned for viruses (see section "Anti-virus scanning for threats algorithm" on page 19).

d. Uninfected objects are skipped without changes, other objects are processed according to the protection

settings (see section "Processing objects and actions taken on them" on page 19). A copy of an object can be saved in the Quarantine database before it is processed.

e. Processed messages are returned to the Lotus Domino system for sending. Processed documents are

saved in the Lotus Domino server databases.

3. In accordance with the database scanning schedule, or after database scan is started manually, the

Management module sends a command to the Database scanning module to start scanning. Database scanning module generates a list of scanned documents in accordance with the scan settings and then scans

the documents according to this list. The algorithm of scanning documents by the Database scanning module is identical to that by the Message and replication scan module.

ATTACHMENT FILTERING ALGORITHM

Kaspersky Anti-Virus filters objects attached to email messages and documents. Using the filtering, you can exclude from anti-virus scan objects that meet the filtering conditions.

The application can apply the following filters to attachments:

 Filter by size. Kaspersky Anti-Virus checks the size of attached objects. If the size of an object exceeds the

maximum value allowed, the object is assigned the status specified by the filter settings and is skipped by the scan. Objects that do not exceed the maximum size are sent to be scanned.

 Filter by name. Kaspersky Anti-Virus checks the names of objects attached to a message. If the name of the

object satisfies the filter mask, the object is assigned the status specified by the filter settings and is skipped by the scan. If the name of the object does not match any of the filter mask values, the object is sent for anti-virus scanning.

If the protection settings are configured for both types of attachment filtering, Kaspersky Anti-Virus first scans the size of the object. If the size of the object is less than the value set in the filter settings, Kaspersky Anti-Virus scans the name of the object. If the size of the object is more than the value set in the filter settings, Kaspersky Anti-Virus does not scan the name of the object.

Based on the scan results, the object may be assigned one of the following statuses:

 Not infected – the object does not contain any threats;

 Infected – the object contains a threat described in anti-virus databases of Kaspersky Lab; such objects will

undergo disinfection.

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