APPENDIX C. LICENSE AGREEMENT .................................................................... 166
CHAPTER 1. THREATS TO
COMPUTER SECURITY
As information technology has rapidly developed and penetrated many aspects
of human existence, so the number and range of crimes aimed at breaching
information security has grown.
Cyber criminals have shown great interest in the activities of both state structures
and commercial enterprises. They attempt to steal or disclose confidential
information, which damages business reputations, disrupts business continuity,
and may impair an organization's information resources. These acts can do
extensive damage to assets, both tangible and intangible.
It is not only big companies who are at risk; individual users can also be
attacked. Criminals can gain access to personal data (for instance, bank account
and credit card numbers and passwords), or cause a computer to malfunction.
Some types of attacks can give hackers complete access to a computer, which
can then be used as part of a “zombie network” of infected computers to attack
servers, send out spam, harvest confidential information, and spread new viruses
and Trojans.
In today’s world, it is widely acknowledged that information is a valuable asset
that should be protected. At the same time, information must be accessible to
those who legitimately require it (for instance, employees, clients and partners of
a business). Hence, the need to create a comprehensive information security
system, which must take account of all possible sources of threats, whether
human, man-made, or natural disasters, and use a complete array of defensive
measures, at the physical, administrative and software levels.
1.1. Sources of Threats
A person, a group of people, or phenomena unrelated to human activity can
threaten information security. Following from this, all threat sources can be put
into one of three groups:
• The human factor. This group of threats concerns the actions of people
with authorized or unauthorized access to information. Threats in this
group can be divided into:
• External, including cyber criminals, hackers, internet scams,
unprincipled partners, and criminal organisations.
Threats to Computer Security 9
• Internal, including the actions of company staff and users of
home PCs. Actions taken by this group could be deliberate or
accidental.
• The technological factor. This threat group is connected with technical
problems – use of obsolete or poor-quality software and hardware to
process information. This can lead to equipment failure and often to data
loss.
• The natural-disaster factor. This threat group includes the whole range
of events caused by nature and independent of human activity.
All three threat sources must be accounted for when developing a data security
protection system. This User Guide focuses on the area that is directly tied to
Kaspersky Lab’s expertise – external threats involving human activity.
1.2. How threats spread
As modern computer technology and communications tools develop, hackers
have more opportunities for spreading threats. Let’s take a closer look at them:
The Internet
The Internet is unique, since it is no one’s property and has no
geographical borders. In many ways, this has promoted the development
of web resources and the exchange of information. Today, anyone can
access data on the Internet or create their own webpage.
However, these very features of the worldwide web give hackers the
ability to commit crimes on the Internet, and make the hackers difficult to
detect and punish.
Hackers place viruses and other malicious programs on Internet sites and
disguise them as useful freeware. Furthermore, scripts that run
automatically when you open certain webpages can execute dangerous
actions on your computer, including modifying the system registry,
stealing personal data, and installing malicious software.
By using network technologies, hackers can attack remote PCs and
company servers. These attacks can cause parts of your system to
malfunction, or could provide hackers with complete access to your
system and thereby to the information stored on it. They can also use it
as part of a zombie network.
Lastly, since it became possible to use credit cards and e-money through
the Internet in online stores, auctions, and bank homepages, online
scams have become increasingly common.
Intranet
10 Kaspersky Anti-Virus 6.0 SOS
Your intranet is your internal network, specially designed for handling
information within a company or a home network. An intranet is a unified
space for storing, exchanging, and accessing information for all the
computers on the network. This means that if one computer on the
network is infected, the others are at great risk of infection. To avoid such
situations, both the network perimeter and each individual computer must
be protected.
Email
Since the overwhelming majority of computers have email client programs
installed, and since malicious programs exploit the contents of electronic
address books, conditions are usually right for spreading malicious
programs. The user of an infected computer might unknowingly send
infected emails to friends or coworkers who in turn send more infected
emails. For example, it is common for infected file documents to go
undetected when distributed with business information via a company’s
internal email system. When this occurs, more than a handful of people
are infected. It might be hundreds or thousands of company workers,
together with potentially tens of thousands of subscribers.
Beyond the threat of malicious programs lies the problem of electronic
junk email, or spam. Although not a direct threat to a computer, spam
increases the load on email servers, eats up bandwidth, clogs up the
user’s mailbox, and wastes working hours, thereby incurring financial
harm.
In addition, hackers have begun using mass mailing programs and social
engineering methods to convince users to open emails, or click on a link
to certain websites. It follows that spam filtration capabilities are valuable
for several purposes: to stop junk email; to counteract new types of online
scans, such as phishing; to stop the spread of malicious programs.
Removable storage media
Removable media (floppies, CD-ROMs, and USB flash drives) are widely
used for storing and transmitting information.
Opening a file that contains malicious code and is stored on a removable
storage device can damage data stored on the local computer and spread
the virus to the computer’s other drives or other computers on the
network.
1.3. Types of Threats
There are a vast number of threats to computer security today. This section will
review the threats that are blocked by Kaspersky Anti-Virus 6.0 SOS.
Threats to Computer Security 11
Worms
This category of malicious programs spreads itself largely by exploiting
vulnerabilities in computer operating systems. The class was named for
the way that worms crawl from computer to computer, using networks and
email. This feature allows worms to spread themselves very rapidly.
When a worm penetrates a computer, it scans for the network addresses
of other computers that are locally accessible, and sends a burst of selfmade copies to these addresses. In addition, worms often utilize data
from email client address books. Some of these malicious programs
occasionally create working files on system disks, but they can run
without any system resources except RAM.
Viruses
Viruses are programs that infect other files, adding their own code to them
to gain control of the infected files when they are opened. This simple
definition explains the fundamental action performed by a virus –
infection.
Trojans
Trojans are programs that carry out unauthorized actions on computers,
such as deleting information on drives, making the system hang, stealing
confidential information, and so on. This class of malicious program is not
a virus in the traditional sense of the word, because it does not infect
other computers or data. Trojans cannot break into computers on their
own. They are spread by hackers, who disguise them as regular software.
The damage that they inflict can greatly exceed that done by traditional
virus attacks.
Recently, worms have been the commonest type of malicious program damaging
computer data, followed by viruses and Trojans. Some malicious programs
combine features of two or even three of these classes.
Adware
Adware comprises programs that are included in software, unknown to
the user, which is designed to display advertisements. Adware is usually
built into software that is distributed free. The advertisement is situated in
the program interface. These programs also frequently collect personal
data on the user and send it back to their developer, change browser
settings (start page and search pages, security levels, etc.) and create
traffic that the user cannot control. This can lead to a security breach and
to direct financial losses.
Spyware
12 Kaspersky Anti-Virus 6.0 SOS
This software collects information about a particular user or organization
without their knowledge. Spyware often escapes detection entirely. In
general, the goal of spyware is to:
• Trace user actions on a computer;
• Gather information on the contents of your hard drive; in such
cases, this usually involves scanning several directories and the
system registry to compile a list of software installed on the
computer;
• Gather information on the quality of the connection, bandwidth,
modem speed, etc.
Riskware
Riskware includes software that has not malicious features but could form
part of the development environment for malicious programs or could be
used by hackers as auxiliary components for malicious programs. This
program category includes programs with backdoors and vulnerabilities,
as well as some remote administration utilities, keyboard layout togglers,
IRC clients, FTP servers, and all-purpose utilities for stopping processes
or hiding their operation.
Another type of malicious program that is similar to adware, spyware, and
riskware are programs that plug into your web browser and redirect traffic. The
web browser will open different web sites than those intended.
Jokes
Joke software does not do any direct damage, but displays messages
stating that damage has already been done or will be under certain
conditions. These programs often warn the user of non-existent dangers,
such as messages that warn of formatting the hard drive (although no
formatting actually takes place) or detecting viruses in uninfected files.
Rootkits
These are utilities that are used to conceal malicious activity. They mask
malicious programs to keep anti-virus programs from detecting them.
Rootkits modify basic functions of the computer’s operating system to
hide both their own existence and actions that the hacker undertakes on
the infected computer.
Other dangerous programs
These are programs created to, for instance, set up denial of service
(DoS) attacks on remote servers, hack into other computers, and
programs that are part of the development environment for malicious
programs. These programs include hack tools, virus builders, vulnerability
Threats to Computer Security 13
scanners, password-cracking programs, and other types of programs for
cracking network resources or penetrating a system.
Kaspersky Anti-Virus 6.0 SOS detects and blocks these threat types reactively, i.
e. malicious objects are detected using a threat signature database that is
regularly updated. At least one virus infection is necessary to implement this
method – in order to add threat signature to the database and distribute
database update.
Warning:
From this point forward, we will use the term "virus" to refer to malicious and
dangerous programs. The type of malicious programs will only be emphasized
where necessary.
1.4. Signs of Infection
There are a number of signs that a computer is infected. The following events
are good indicators that a computer is infected with a virus:
• Unexpected messages or images appear on the screen, or unusual
sounds are played;
• The CD/DVD-ROM tray opens and closes unexpectedly;
• The computer arbitrarily launches a program without your assistance;
• Warnings pop up on the screen about a program attempting to access the
Internet, even though you initiated no such action;
There are also several typical traits of a virus infection through email:
• Friends or acquaintances tell you about messages from you that you
never sent;
• Your inbox houses a large number of messages without return addresses
or headers.
It must be noted that these signs can arise from causes other than viruses. For
example, in the case of email, infected messages can be sent with your return
address but not from your computer.
There are also indirect indications that your computer is infected:
• Your computer freezes or crashes frequently;
• Your computer loads programs slowly;
• You cannot boot up the operating system;
• Files and folders disappear or their contents are distorted;
14 Kaspersky Anti-Virus 6.0 SOS
• The hard drive is frequently accessed (the light blinks);
• The web browser program (e.g., Microsoft Internet Explorer) freezes or
behaves unexpectedly (for example, you cannot close the program
window).
In 90% of cases, these indirect systems are caused by malfunctions in hardware
or software. Despite the fact that such symptoms rarely indicate infection, we
recommend that, upon detecting them, you are recommended to run a complete
scan of your computer (see 5.1 on pg. 41).
1.5. What to do if you suspect
infection
If you notice that your computer is behaving suspiciously…
Don’t panic! This is the golden rule: it could save you from losing important data.
Disconnect your computer from the Internet or local network, if it is on one.
If the computer will not boot from the hard drive (the computer displays an error
message when you turn it on), try booting in safe mode or with the emergency
operating system boot disk that you created when you installed the operating
system.
Before doing anything else, back up your work on removable storage media
(floppy, CD/DVD, flash drive, etc.).
Install Kaspersky Anti-Virus 6.0 SOS, if you have not done so already.
Update the program’s threat signatures and application modules (see 5.4 on pg.
43). If possible, download the updates off the Internet from a different, uninfected
,computer, for instance at a friend’s, an Internet café, or work. It is better to use a
different computer since, when you connect an infected computer to the Internet,
there is a chance that the virus will send important information to hackers or
spread the virus to the addresses in your address book. That is why if you
suspect that your computer has a virus, you should immediately disconnect from
the Internet. You can also get threat signature updates on floppy disk from
Kaspersky Lab or its distributors and update your signatures using the disk.
Select the security level recommended by the experts at Kaspersky Lab.
Start a full computer scan (see 5.1 on pg. 41).
Threats to Computer Security 15
1.6. Preventing Infection
Not even the most reliable and deliberate measures can provide 100% protection
against computer viruses and Trojans, but following such a set of rules
significantly lowers the likelihood of virus attacks and the level of potential
damage.
One of the basic methods of battling viruses is, as in medicine, well-timed
prevention. Computer prophylactics involve a rather small number of rules that, if
complied with, can significantly lower the likelihood of being infected with a virus
and losing data.
Basic safety rules are given below. If these are followed, the likelihood of virus
attacks will be reduced significantly. However, it must be kept in mind that
Kaspersky Anti-Virus 6.0 SOS does not provide continuous computer security.
Rule No. 1: Use anti-virus software and Internet security programs. To do so:
• Install Kaspersky Anti-Virus 6.0 SOS as soon as possible.
• Regularly update the program’s threat signatures (see 5.4 on pg. 43). You
should update the signatures several times per day during virus
outbreaks. In such situations, the threat signatures on Kaspersky Lab’s
update servers are updated immediately.
• Select the settings for a complete scan recommended by Kaspersky Lab,
and schedule scans for at least once per week.
Rule No. 2: Use caution when copying new data to your computer:
• Scan all removable storage drives, for example floppies, CDs/DVDs, and
flash drives, for viruses before using them (see 5.3 on pg. 42).
• Treat emails with caution. Do not open any files attached to emails unless
you are certain that you were intended to receive them, even if they were
sent by people you know.
• Be careful with information obtained through the Internet. If any web site
suggests that you install a new program, be certain that it has a security
certificate.
• If you are copying an executable file from the Internet or local network, be
sure to scan it with Kaspersky Anti-Virus 6.0 SOS.
• Use discretion when visiting web sites. Many sites are infected with
dangerous script viruses or Internet worms.
Rule No. 3: Pay close attention to information from Kaspersky Lab.
16 Kaspersky Anti-Virus 6.0 SOS
In most cases, Kaspersky Lab announces a new outbreak long before it
reaches its peak. The likelihood of the infection in such a case is low, and
once you download the threat signature updates, you will have plenty of
time to protect yourself against the new virus.
Rule No. 4: Do not trust virus hoaxes, such as prank programs and emails about
infection threats.
Rule No. 5: Use the Windows Update tool and regularly install Windows
operating system updates.
Rule No. 6: Buy legitimate copies of software from official distributors.
Rule No. 7: Limit the number of people who are allowed to use your computer.
Rule No. 8: Lower the risk of unpleasant consequences of a potential infection
by backing data up in a timely manner. If you lose your data, the system can
fairly quickly be restored if you have backup copies. Store distribution
floppies, CDs, flash drives, and other storage media with software and
valuable information in a safe place.
Rule No. 9: Regularly inspect the list of programs installed on your computer. To
do so, open Install/Remove Programs in the Control Panel, or open the
Program Files directory. You may discover software here that was installed
on your computer without your knowledge, for example, while you were
using the Internet or installing a different program. Programs like these are
almost always potentially dangerous.
CHAPTER 2. KASPERSKY ANTI-
VIRUS 6.0 SOS
Kaspersky Anti-Virus 6.0 SOS heralds a new generation of data security
products.
What really sets Kaspersky Anti-Virus 6.0 SOS apart from other software is that
this application is a supplemental anti-virus facility providing on-demand
scanning functionality. Kaspersky Anti-Virus 6.0 SOS can co-exist with other antivirus solutions without any conflict.
Kaspersky Anti-Virus 6.0 SOS does not provide continuous anti-virus security!
2.1. What’s new in Kaspersky AntiVirus 6.0 SOS
This section provides a detailed description of new features in Kaspersky AntiVirus 6.0 SOS.
New Virus Scan Features
• File scanning technology has been improved to lower the CPU load and
increase the speed of file scans. This is achieved through the use of
iChecker™ technology (see . By operating this way, the program rules out
scanning files twice.
• The scan process now runs as a background task, enabling the user to
continue using the computer. If there is a competition for system
resources, the virus scan will pause until the user’s operation is
completed and then resumes at the point where it left off.
• Critical areas of the computer, which if infected would seriously affect
data quality or security, are given their own separate task. This task can
be configured to run automatically every time the system is started.
• The user notification function has been expanded for certain events that
arise during program operation. You can select the method of notification
yourselves for each of these event types: e-mails, sound notifications,
pop-up messages.
18 Kaspersky Anti-Virus 6.0 SOS
• Now the protection system has the option of centralized remote
administration, using an added administration interfaced under Kaspersky
Administration Kit.
New Program Interface Features
• The new Kaspersky Anti-Virus 6.0 SOS interface makes the program’s
functions clear and easy to use. You can also change the program’s
appearance by using your own graphics and color schemes.
• The program regularly provides you with tips as you use it: Kaspersky
Anti-Virus 6.0 SOS displays advisories on virus scan and update status,
provides runtime hints and tips, and a thorough Help section.
New Program Update Features
• This version of the program debuts our improved update procedure:
Kaspersky Anti-Virus 6.0 SOS automatically checks the update source for
updates. If it finds new updates, Anti-Virus downloads them and installs
them on the computer.
• The program downloads updates incrementally, ignoring files that have
already been downloaded. This lowers the download traffic for updates by
up to 10 times.
• Updates are downloaded from from the most efficient source.
• You can choose not to use a proxy server, by downloading program
updates from a local source. This noticeably reduces the traffic on the
proxy server.
• The program has an update rollback feature that can return to the
previous version of the signatures, if the threat signatures are damaged or
there is an error in copying.
• A tool has been added to Updater that copies updates to a local folder to
give other computers on the network access to them. This cuts down on
Internet traffic.
2.2. Components of Kaspersky AntiVirus 6.0 SOS
Kaspersky Anti-Virus 6.0 SOS includes:
• Virus Scan Tasks (see 2.2.1 on pg. 19) that virus-check the computer’s
memory and file system, as individual files, folders, disks, or regions.
Kaspersky Anti-Virus 6.0 SOS 19
• Support Tools (see 2.2.2 on pg. 19) that provide threat signature updates
and support for the program, as well as extend its functionality.
2.2.1. Virus scan tasks
It is extremely important periodically to scan your computer for viruses.
Therefore, Kaspersky Anti-Virus 6.0 SOS comprises the following virus scan
tasks:
Critical Areas
Scans all critical areas of the computer for viruses. This includes system
memory, programs loaded on startup, boot sectors on the hard drive, and
the MicrosoftWindows system directories. The task aims to detect active
viruses quickly without fully scanning the computer.
My Computer
Scans for viruses on your computer with a thorough inspection of all disk
drives, memory, and files.
Startup Objects
Scans for viruses in all programs that are loaded automatically on startup,
plus RAM and boot sectors on hard drives.
There is also the option to create other virus-scan tasks and create a schedule
for them. For example, you can create a scan task for email databases once per
week, or a virus scan task for the My Documents folder.
2.2.2. Program tools
Kaspersky Anti-Virus 6.0 SOS includes a number of support tools, which are
designed to provide real-time software support, expanding the capabilities of the
program and assisting you as you go.
Update
In order to be prepared for a hacker attack, or to delete a virus or some
other dangerous program, Kaspersky Anti-Virus 6.0 SOS needs to be
kept up-to-date. The Updater component is designed to do exactly that. It
is responsible for updating the Kaspersky Anti-Virus 6.0 SOS threat
signatures and program modules.
The update distribution feature can save threat signature and application
module updates retrieved from Kaspersky Lab update servers in a local
folder. It then grants other computers on the network access to them to
conserve on Internet bandwidth.
20 Kaspersky Anti-Virus 6.0 SOS
Data Files
At application runtime, a report is generated for virus scan and application
update tasks. The reports contain information on completed operations
and their results. By using the Reports feature, you will remain up-to-date
on the execution of any task. Should problems arise, the reports can be
sent to Kaspersky Lab, allowing our specialists to study the situation in
greater depth and help you as quickly as possible.
Kaspersky Anti-Virus 6.0 SOS sends all files suspected of being
dangerous to a special Quarantine area, where they are stored in
encrypted form to avoid infecting the computer. You can scan these
objects for viruses, restore them to their previous locations, delete them,
or manually add files to Quarantine. Files that are found not to be infected
upon completion of the virus scan are automatically restored to their
former locations.
The Backup area holds copies of files disinfected and deleted by the
program. These copies are created in case you either need to restore the
files, or want information about their infection. These backup copies are
also stored in an encrypted form to avoid further infection.
You can manually restore a file from Backup to the original location and
delete the copy.
Support
All registered Kaspersky Anti-Virus 6.0 SOS users can take advantage of
our technical support service. To learn where exactly you can get
technical support, use the Support feature.
Using these links, you can go to a Kaspersky Lab user forum and a list of
frequently asked questions that may help you resolve your issue.. In
addition, by completing the form on the site, you can send Technical
Support a message on the error or failure in the operation of the
application.
You will also be able to access Technical Support on-line, and, of course,
our employees will always be ready to assist you with Kaspersky AntiVirus 6.0 SOS by phone.
2.3. Hardware and software system
requirements
For Kaspersky Anti-Virus 6.0 SOS to run properly, your computer must meet
these minimum requirements:
Kaspersky Anti-Virus 6.0 SOS 21
General Requirements:
• 50 MB of free hard drive space
• CD-ROM drive (for installing Kaspersky Anti-Virus 6.0 SOS from an
installation CD)
• Microsoft Internet Explorer 5.5 or higher (for updating threat signatures
and program modules through the Internet)
• Microsoft Windows Installer 2.0
Microsoft Windows 98, Microsoft Windows Me, Microsoft Windows NT
Workstation 4.0 (Service Pack 6a):
• Intel Pentium 300 MHz processor or faster (or compatible)
• 64 MB of RAM
Microsoft Windows 2000 Professional (Service Pack 4 or higher), Microsoft
Windows XP Home Edition, Microsoft Windows XP Professional (Service Pack 1
or higher), Microsoft Windows XP Professional x64 Edition:
• Intel Pentium 300 MHz processor or compatible
• 128 MB of RAM
Microsoft Windows Vista, Microsoft Windows Vista x64:
You can purchase the boxed version of Kaspersky Anti-Virus 6.0 SOS from our
resellers, or download it from Internet shops, including the eStore section of
www.kaspersky.com.
If you buy the boxed version of the program, the package will include:
• A sealed envelope with an installation CD containing the program files
• A license key, included with the installation package or on a special
diskette, or an application activation code on the CD slip.
• A User Guide
• The end-user license agreement (EULA)
Before breaking the seal on the installation disk envelope, carefully read
through the EULA.
22 Kaspersky Anti-Virus 6.0 SOS
If you buy Kaspersky Anti-Virus 6.0 SOS from an online store, you copy the
product from the Kaspersky Lab website (Downloads → Product Downloads).
You can download the User Guide from the Downloads → Documentation
section.
You will be sent a license key or activation code by email after your payment has
been received.
The End-User License Agreement is a legal agreement between you and
Kaspersky Lab that specifies the terms on which you may use the software you
have purchased.
Read the EULA through carefully.
If you do not agree with the terms of the EULA, you can return your boxed
product to the reseller from whom you purchased it and be reimbursed for the
amount you paid for the program. If you do so, the sealed envelope for the
installation disk must still be sealed.
By opening the sealed installation disk, you accept all the terms of the EULA.
2.5. Support for registered users
Kaspersky Lab provides its registered users with an array of services to make
Kaspersky Anti-Virus 6.0 SOS more effective.
When the program has been activated, you become a registered user and will
have the following services available until the license expires:
• New versions of the program free of charge
• Consultation on questions regarding installation, configuration, and
operation of the program, by phone and email
• Notifications on new Kaspersky Lab product releases and new viruses
(this services is for users that subscribe to Kaspersky Lab news mailings)
Kaspersky Lab does not provide technical support for operating system use and
operation, or for any products other than its own.
CHAPTER 3. INSTALLING
KASPERSKY ANTI-VIRUS
6.0 SOS
Kaspersky Anti-Virus 6.0 SOS can be collocated with other third-party and
Kaspersky Lab anti-virus applications. This does not create any conflict with
other anti-virus applications with the exception of:
• Kaspersky Anti-Virus 6.0 and 7.0;
• Kaspersky Internet Security 6.0 and 7.0;
• Kaspersky Anti-Virus 6.0 for Windows Workstation;
• Kaspersky Anti-Virus 6.0 for Windows Servers.
Kaspersky Anti-Virus 6.0 SOS does not provide real-time computer security and
is a supplemental anti-virus application!
There are several ways to install Kaspersky Anti-Virus 6.0 SOS:
• Local Installation: install the application on a single host. Direct access to
the host in question is required to run and complete the install. A local
install may be performed in one of the two modes below:
• an interactive install using the application Installation Wizard
(see 3.1 on p. 25); this mode requires user input for the install to
proceed;
• a non-interactive install run from the command line and not
requiring any user input for the install to proceed (see 3.3 on
p. 33).
• Remote Installation: install the application to networked computers
remotely from an administrator workstation using:
• the Kaspersky Administration Kit software suite (see Kaspersky
Administration Kit Deployment Guide);
• Microsoft Windows Server 2000/2003 group domain policies
(see 3.4 on 33).
Before installing Kaspersky Anti-Virus 6.0 SOS, we recommend closing all other
applications (this also applies to installation using Kaspersky Administration Kit).
24 Kaspersky Anti-Virus 6.0 SOS
3.1. Installation procedure using the
Installation Wizard
To install Kaspersky Anti-Virus 6.0 SOS on your computer, open the Windows
Installer file on the installation CD.
Note:
Installing the program with an installer package downloaded from the Internet is
identical to installing it from an installation CD.
An installation wizard will open for the program. Each window contains a set of
buttons for navigating through the installation process. Here is a brief explanation
of their functions:
• Next – accepts an action and moves forward to the next step of
installation.
• Back – goes back to the previous step of installation.
• Cancel – cancels product installation.
• Finish – completes the program installation procedure.
Let’s take a closer look at the steps of the installation procedure.
Step 1. Checking for the necessary system conditions to
install Kaspersky Anti-Virus 6.0 SOS
Before the program is installed on your computer, the installer checks your
computer for the operating system and service packs necessary to install
Kaspersky Anti-Virus 6.0 SOS. It also checks your computer for other necessary
programs and verifies that your user rights allow you to install software.
If any of these requirements is not met, the program will display a message
informing you of the fault. You are advised to install any necessary service packs
through Windows Update, and any other necessary programs, before installing
Kaspersky Anti-Virus 6.0 SOS.
Step 2. Installation Welcome window
If your system fully meets all requirements, an installation window will appear
when you open the installer file with information on beginning the installation of
Kaspersky Anti-Virus 6.0 SOS.
To continue installation, click the Next button. You may cancel installation by
clicking Cancel.
Installing Kaspersky Anti-Virus 6.0 SOS 25
Step 3. Viewing the End-User License Agreement
The next window contains the End-User License Agreement which is made
between you and Kaspersky Lab. Carefully read through it, and if you agree to all
the terms of the agreement, select I accept the terms of the License Agreement and click the Next button. Installation will continue.
To cancel the installation, press the Cancel button.
Step 4. Selecting an installation folder
The next stage of Kaspersky Anti-Virus 6.0 SOS installation determines where
the program will be installed on your computer. The default path is:
• <drive> → Program Files (х86)→ Kaspersky Lab → Kaspersky Anti-
Virus 6.0 SOS – for 64-bit systems.
You can specify a different folder by clicking the Browse button and selecting it
in the folder selection window, or by entering the path to the folder in the field
available.
Remember that if you enter the full path to the installation folder manually, its
length must not exceed 200 characters or contain special characters..
To continue installation, click the Next button.
Step 5. Searching for other anti-virus programs
In this stage, the installer searches for other anti-virus products installed on your
computer.
If another anti-virus application is detected, Kaspersky Anti-Virus 6.0 SOS will
proceed with the installation. Otherwise, a warning will be displayed to the effect
that the application does not provide full computer anti-virus security.
To continue installation, click the Next button.
Step 6. Finishing installing your program
In this stage, the program will ask you to finish installing the program on your
computer. You can decide if you want to use the settings and threat signatures
from a previous version of Kaspersky Anti-Virus SOS (for example, if you
installed the beta version and now you are installing the commercial version).
Let’s take a closer look at how to use the options described above.
26 Kaspersky Anti-Virus 6.0 SOS
If you have previously installed another version or build of Kaspersky Anti-Virus
SOS on your computer and you saved its threat signatures when you uninstalled
it, you can use it in the current version. To do so, check Threat signatures.
The threat signatures included with the program installation will not be copied to
your computer.
To use application settings that you configured and saved from a previous
version, check
To continue installation, click the Next button.
Application settings.
Step 7. Selecting Installation Type
In this stage, you select how much of the program you want to install on your
computer. You have three options:
Complete. If you select this option, all Kaspersky Anti-Virus 6.0 SOS
components will be installed. The installation will recommence with Step
5.
Custom. If you select this option, you can select the program components
that you want to install. For more, see Step 8.
To select a setup type, click the appropriate button.
Step 8. Selecting Program Components to Install
This step occurs only if you select the Custom setup type.
If you selected Custom installation, you can select the components of Kaspersky
Anti-Virus 6.0 SOS that you want to install. By default, the virus scan component
and the Administration Agent plug-in for remote administration using Kaspersky
Administration Kit.
To select the components you want to install, left-click the icon alongside a
component name and select Will be installed on local hard drive from the
menu. More information on selected component’s functionality and the amount of
disk space required for its installation is available at the bottom of the program
installation window.
If you do not want to install a component, select Entire feature will be unavailable item from the context menu. Remember that by choosing not to
install a component you deprive yourself of protection against a wide range of
dangerous programs.
After you have selected the components you want to install, click Next. To return
the list to the default programs to be installed, click Reset.
Click Install in the next window.
Installing Kaspersky Anti-Virus 6.0 SOS 27
Step 9. Completing the installation procedure
The Complete Installation window contains information on finishing the
Kaspersky Anti-Virus 6.0 SOS installation process.
To start the setup wizard, click Next (see 3.2 on page 28).
If installation is completed successfully, you will need to restart your computer,
and a message on the screen will tell you so.
3.2. Setup Wizard
The Kaspersky Anti-Virus 6.0 SOS Setup Wizard starts after the installation has
been finished. It is designed to help you configure the initial program settings to
conform to the features and uses of your computer.
The Setup Wizard interface is designed like a standard Windows Wizard and
consists of a series of steps that you can move between using the Back and
Next buttons, or complete using the Finish button. The Cancel button will stop
the Wizard at any point.
You can skip this initial settings stage when installing the program by closing the
Wizard window. In the future, you can run it again from the program interface if
you restore the default settings for Kaspersky Anti-Virus 6.0 SOS (see 10.10 on
page 112).
3.2.1. Activating the program
Before activating the program, make sure that the computer's system date
settings match the actual date and time.
You can activate the program by installing a license key. Kaspersky Anti-Virus
6.0 SOS check the key for a license agreement and to determine rights for using
application and its expiration date.
The license key contains system information necessary for all the program’s
features to operate, and other information:
• Support information (who provides program support and where you can
obtain it)
• Name, number, and expiration date of your license
28 Kaspersky Anti-Virus 6.0 SOS
3.2.1.1. Selecting a program activation method
Depending on whether you have a key for Kaspersky Anti-Virus or need to obtain
one from the Kaspersky Lab server, you have several options for activating the
program:
Activate using the activation code. Select this activation option if you
have purchased the full version of the program and were provided with
an activation code. Using this activation code you will obtain a key file
providing access to the application's full functionality throughout the
effective term of the license agreement.
Activate trial version. Select this activation option if you want to install
the trail version of the program before making the decision to buy a
commercial version. You will be given a free key valid for a term
specified in the trial version license agreement.
Apply existing license key. Activate the application using a Kaspersky
Anti-Virus 6.0 license key file.
Activate later. If you choose this option, you will skip the activation
stage. Kaspersky Anti-Virus 6.0 SOS will be installed on your computer
and you will have access to all program features except updates (you
can only update the threat signatures once after installing the program).
The first two activation options use a Kaspersky Lab web server, which requires
an Internet connection. Before activating, make sure to edit your network settings
(see 9.4.3 on p. 82) in the window that opens when you click LAN settings (if
necessary). For more in-depth information on configuring network settings,
contact your system administrator or ISP.
If you have no Internet connection when installing the program you can activate
the application later (see 10.5 on p. 100) using its interface or you can use
Internet access of another computer to register at Kaspersky Lab Technical
Support website and get the key using activation code.
3.2.1.2. Entering the activation code
You must enter an activation code to activate the program. If you purchase the
program through the Internet, you will receive the activation code by e-mail. If
you purchase a boxed version of the program, you will find the activation code on
the installation CD-ROM envelope.
The activation code is a sequence of numbers and letters separated by dashes
into four sections of five characters each, no spaces. For example, 11AA111AAA-1AA11-1A111. Note that the code must be entered in Latin characters.
Installing Kaspersky Anti-Virus 6.0 SOS 29
Enter your contact information in the lower part of the window: full name, e-mail
address, and country and city of residence. This information might be requested
to identify a registered user if, for example, a key is lost or stolen. If that were to
happen, your contact information will enable you to obtain a new license key.
3.2.1.3. Obtaining a key file
The Settings Wizard connects to Kaspersky Lab servers and sends them your
registration data (the activation code and personal information), which are
inspected on the server.
If the activation code passes inspection, the Wizard receives a key file. If you
install the demo version of the program, the Settings Wizard will receive a trial
key file without an activation code.
The file received will be installed automatically to use the program and you will
see an activation completion window with detailed information on the key being
used.
If the activation code does not pass inspection, you will see a corresponding
message on the screen. If this occurs, contact the software vendors from whom
you purchased the program for information.
3.2.1.4. Selecting a license key file
If you have a license key file for Kaspersky Anti-Virus 6.0 SOS, the Wizard will
ask if you want to install it. If you do, use the Browse button and select the file
path for the key file with the .key extension in the file selection window.
After you have successfully installed the key, you will see information about the
license in the lower part of the window: name of the person to whom the software
is registered, license number, license type (full, beta-testing, demo, etc.), and the
key expiration date.
3.2.1.5. Completing program activation
The Setup Wizard will inform you that the program has been successfully
activated. It will also display information on the license key installed: name of the
person to whom the software is registered, license number, license type (full,
beta-testing, demo, etc.), and the expiration date for the key.
30 Kaspersky Anti-Virus 6.0 SOS
3.2.2. Configuring update settings
The efficiency of virus scan tasks on your computer depends directly on updating
the threat signatures and program modules regularly. In this window, the Setup
Wizard asks you to select a mode for program updates, and to configure a
schedule.
Automatically. Kaspersky Anti-Virus 6.0 SOS checks the update source for
updates at specified intervals. During virus outbreaks, the check frequency may
increase, and decrease when they are gone. If it finds new updates, Anti-Virus
downloads them and installs them on the computer. This is the default setting.
Every 2 hours.Updates will run automatically according to the schedule
created. You can configure the schedule by clicking Edit.
Manually. If you choose this option, you will run program updates yourself.
Note that the threat signatures and program modules included with the software
may be outdated by the time you install the program. That is why we recommend
downloading the latest program updates. To do so, click Update now. Then
Kaspersky Anti-Virus 6.0 SOS will download the necessary updates from the
update servers and will install them on your computer.
If you want to configure updates (set up network properties, select the resource
from which updates will be downloaded, set up running task under a certain
account or enable update distribution option), click Settings.
3.2.3. Configuring a virus scan schedule
Scanning selected areas of your computer for malicious objects is one of the key
steps in protecting your computer.
When you install Kaspersky Anti-Virus 6.0 SOS, three default virus scan tasks
are created. In this window, the Setup Wizard asks you to choose a scan task
setting:
Startup objects
By default, Kaspersky Anti-Virus 6.0 SOS automatically scans Startup
objects when it starts up. You can edit the schedule properties in another
window by clicking Change.
Critical Areas
To automatically scan critical areas of your computer (system memory,
Startup objects, boot sectors, Windows system folders) for viruses, check
the appropriate box. You can configure the schedule by clicking Change.
The default setting for this automatic scan is disabled.
Installing Kaspersky Anti-Virus 6.0 SOS 31
My Computer
For a full virus scan of your computer to run automatically, check the
appropriate box. You can configure the schedule by clicking Change.
The default setting, for scheduled running of this task, is disabled.
However, we recommend running a full virus scan of your computer
immediately after installing the program.
3.2.4. Restricting program access
Kaspersky Anti-Virus 6.0 SOS gives you the option of password-protecting the
program, since several people with different levels of computer literacy may use
the same computer, and since malicious programs could potentially attempt to
disable protection. Using a password can protect the program from unauthorized
attempts to disable protecting or change settings.
To enable password protection, check
complete the New Password and Confirm password fields. If you are using a
password already and wish to change it, complete the Old Password field as
well.
Select the area below that you want password protection to apply to:
All operations (other than warning notifications). Request password if the
user attempts any action with the program, except for responses to
notifications on detection of dangerous objects.
Selected operations:
Saving program settings – request password when a user attempts to
save changes to program settings.
Exiting the program – request password if a user attempts to exit the
program.
Stopping / pausing virus scan tasks – request password if user
attempts to pause or completely disable any virus scan task.
Enable password protection and
3.2.5. Finishing the Setup Wizard
In the final window, check Launch Application as needed and click Finish.
32 Kaspersky Anti-Virus 6.0 SOS
3.3. Installing the program from the
command prompt
To install Kaspersky Anti-Virus 6.0 SOS, enter this at the command prompt:
msiexec / i <package_name>
The Installation Wizard will start (see 3.1 on pg. 25).
To install the application non-interactively (without running the Installation
Wizard), enter:
msiexec /i <package_name> /qn
To install the application with an uninstall password, enter:
msiexec /i <package_name> KLUNINSTPASSWD=******, when
performing an interactive installation;
msiexec /i <package_name> KLUNINSTPASSWD=******
/qn, when performing a non-interactive installation without system
reboot;
If you install Kaspersky Anti-Virus in noninteractive mode, you can access the file
setup.ini, which contains the general settings for application installation (see A.4
on pg. 153), the configuration install.cfg (see 11.7 on p. 123) and the license key
file. Note that these files must be located in the same folder as the Kaspersky
Anti-Virus installer package.
3.4. Procedure for installing the
Group Policy Object
This feature is supported on computers running Microsoft Windows 2000 Server
or higher.
Using Group Policy Object Editor, you can install, update, and uninstall
Kaspersky Anti-Virus on enterprise workstations within the domain without using
Kaspersky Administration Kit.
3.4.1. Installing the program
To install Kaspersky Anti-Virus:
1. Create a shared folder on the computer that is the domain controller
and copy the Kaspersky Anti-Virus .msi installer package to it.
Installing Kaspersky Anti-Virus 6.0 SOS 33
You can also copy in the file setup.ini, which contains the general
settings for application installation (see A.4 on pg. 153), the
configuration install.cfg (see 11.7 on p. 123), and the license key file.
2. Open the Group Policy Object Editor via ММС (for more detailed
information on using Group Policy Object, consult help in Microsoft
Windows Server).
3. Create a new package. To do so, from the console tree, select Group
Policy Object/ Computer Configuration/ Software Settings/
Software installation and use the command New/ Package from the
context menu.
In the window that opens, specify the path to the shared folder with the
Anti-Virus installer (see 1). Select Assign from the Select Deployment Method dialog box and click OK.
The group policy will be enforced on each workstation the next time the computer
is registered in the domain. Kaspersky Anti-Virus will then be installed on all
computers.
3.4.2. Upgrading the program
To upgrade Kaspersky Anti-Virus:
1. Copy the installer package containing the Kaspersky Anti-Virus update
in .msi format to the shared folder.
2. Open Group Policy Object Editor and created a new package using
the steps given above.
3. Select the new package and select the Properties command from the
context menu. In the package properties window, go to the Upgrades
tab and specify the package that contains the installer for the previous
version of Kaspersky Anti-Virus. To install the Kaspersky Anti-Virus
upgrade and keep your protection settings, select a variant of upgrading
the previous version.
The group policy will be enforced on each workstation the next time the computer
is registered in the domain.
Note that Kaspersky Anti-Virus on computers running Microsoft Windows 2000
Server cannot be upgraded using Group Policy Object Editor.
34 Kaspersky Anti-Virus 6.0 SOS
3.4.3. Uninstalling the program
To uninstall Kaspersky Anti-Virus:
1. Open Group Policy Object Editor.
2. To do so, from the console tree, select Group Policy Object/ Computer Configuration/Software Settings/ Software installation.
Select the Kaspersky Anti-Virus package from the list. Open the
context menu and select the command All Tasks/ Remove.
In the Remove Software dialog box, select Immediately uninstall the software from users and computers for Kaspersky Anti-Virus to be
uninstalled the next time a computer restarts.
3.5. Upgrading from 5.0 to 6.0
If Kaspersky Anti-Virus 5.0 SOS is installed on your computer, you can upgrade
it to Kaspersky Anti-Virus 6.0 SOS.
After you start the Kaspersky Anti-Virus 6.0 SOS installation program, you will be
given the choice of first uninstalling the already installed version 5.0. Once the
uninstall process is complete, you must restart your computer, after which
version 6.0 installation will run.
Warning!
When you upgrade Kaspersky Anti-Virus SOS 5.0 to 6.0 from a passwordprotected network folder, version 5.0 will be uninstalled without then installing
version 6.0 of the application. This is because the installer program does not
have access privileges to the network folder. To resolve this problem, only run
the installer from a local folder.
CHAPTER 4. PROGRAM
INTERFACE
Kaspersky Anti-Virus 6.0 SOS has a straightforward, user-friendly interface. This
chapter will discuss its basic features:
• System tray icon (see 4.1 on pg. 36)
• Context menu (see 4.2 on pg. 37)
• Main window (see 4.3 on pg. 38)
• Program settings window (see 4.4 on pg. 40)
In addition to the main program interface, there is an extension (plug-in) for
Microsoft Windows Explorer (see 7.2 on pg. 57). The plug-in extends the
functionality of Microsoft Windows Explorer by providing the capability to manage
Kaspersky Anti-Virus 6.0 SOS out of its interface.
4.1. System tray icon
As soon as you install Kaspersky Anti-Virus 6.0 SOS, its icon will appear in the
system tray.
The icon is an indicator for Kaspersky Anti-Virus 6.0 SOS functions. It reflects a
number of basic functions performed by the program. If the
the system tray, this is an indication that Kaspersky Anti-Virus 6.0 SOS is active.
The Kaspersky Anti-Virus 6.0 SOS icon changes in relation to the operation
being performed:
icon shows up in
A file is being scanned.
Kaspersky Anti-Virus 6.0 SOS threat signatures and program
modules are being updated.
An error has occurred in Kaspersky Anti-Virus 6.0 SOS.
The icon also provides access to the basics of the program interface: the context
menu (see 4.2 on pg. 37) and the main window (see 4.3 on pg. 38).
To open the context menu, right-click on the program icon.
36 Kaspersky Anti-Virus 6.0 SOS
To open the Kaspersky Anti-Virus 6.0 SOS main window to the Virus Scan
section (this is the default first screen when you open the program), double-click
the program icon. If you single-click the icon, the main window will open at the
section that was active when you last closed it.
4.2. The context menu
You can perform basic protection tasks from the context menu (see Figure 1).
The Kaspersky Anti-Virus 6.0 SOS menu contains the following items:
Scan My Computer – launches a complete scan of your computer for
dangerous objects. The files on all drives, including removable storage
media, will be scanned.
Virus scan… – selects objects and starts virus scan. The default list
contains a number of files, such as the My Documents folder, the
Startup folder, email databases, all the drives on your computer, etc.
You can add to the list, select files to be scanned, and start virus scans.
Figure 1. The context menu
Update – starts program modules and threat signatures update and installs
them on your computer.
Activate… – activate the program. You must activate your version of
Kaspersky Internet Security to obtain registered user status which
provides access to the full functionality of the application and Technical
Support. This menu item is only available if the program is not activated.
Settings… – view and configure settings for Kaspersky Anti-Virus 6.0 SOS.
Open Kaspersky Anti-Virus – open the main program window (see 4.3 on
pg. 38).
Exit – close Kaspersky Anti-Virus 6.0 SOS (when this option is selected, the
application will be unloaded from the computer’s RAM).
If a virus search task is running, the context menu will display its name with a
percentage progress meter. By selecting the task, you can open the report
window to view current performance results.
Program interface37
4.3. Main program window
The Kaspersky Anti-Virus 6.0 SOS main window (see Figure 2) can be logically
divided into two parts:
• the left part of the window, the navigation panel, guides you quickly and
easily to any update and virus scan task or the program’s support tools;
• the right part of the window, the information panel, presents the tools to
carry out virus scans, work with quarantined files and backup copies,
manage license keys, and so on.
Figure 2. Kaspersky Anti-Virus 6.0 SOS
After selecting a section in the left part of the window, you will find information in
the right-hand part that matches your selection.
We will now examine the elements in the main window’s navigation panel in
greater detail.
38 Kaspersky Anti-Virus 6.0 SOS
Main Window Section Purpose
To scan your computer for
malicious files or programs,
use the special Scan section in
the main window.
The Service section includes
additional Kaspersky Anti-Virus
6.0 SOS.
The Comments and tips
section accompanies you as
you use the application.
This section contains a list of objects that can
be scanned for viruses.
The commonest and most important tasks are
included in the section. These include virus
scan tasks for critical areas, for startup
programs, and a full computer scan.
Here you can update the program, view virus
scan reports, work with quarantined objects and
backup copies, review technical support
information, and manage license keys.
This section offers tips on raising the security
level of your computer. You will also find
comments on the application’s current
performance and its settings. The links in this
section guide you to take the actions
recommended for a particular section or to view
information in more detail.
Each element of the navigation panel is accompanied by a special context menu.
The menu contains points for tools that help the user quickly configure them,
manage them, and view reports. There is an additional menu item for virus scan
and update tasks that allows you to create your own task, by modifying a copy of
an existing task.
You can change the appearance of the program by creating and using your own
graphics and color schemes.
Program interface39
4.4. Program settings window
You can open the Kaspersky Anti-Virus 6.0 SOS settings window from the main
window (see 4.3 on pg. 38). To do so, click Settings
The settings window (see Figure 3) is similar in layout to the main window:
• the left part of the window gives you quick and easy access to the settings
for update and virus scan tasks and program tools;
• the right part of the window contains a detailed list of settings for the item
selected in the left part of the window.
When you select any section or task in the left part of the settings window, the
right part will display its basic settings. To configure advanced settings, you can
open second and third level settings windows. You can find a detailed
description of program settings in the appropriate sections hereof.
in the upper part of it.
Figure 3. Kaspersky Anti-Virus 6.0 SOS settings window
CHAPTER 5. GETTING STARTED
One of Kaspersky Lab’s main goals in creating Kaspersky Anti-Virus 6.0 SOS
was to provide optimum configuration for each of the program’s options. This
makes it possible for a user with any level of computer literacy to quickly protect
their computer straight after installation.
However, configuration details for your computer, or the jobs you use it for, can
have their own specific requirements. That is why we recommend performing a
preliminary configuration to achieve the most flexible, personalized protection of
your computer.
To make getting started easier, we have combined all the preliminary
configuration stages in one Setup Wizard (see 3.2 on pg. 28) that starts as soon
as the program is installed. By following the Wizard’s instructions, you can
activate the program, configure settings for updates and virus scans, passwordprotect access to the program, etc.
After installing and starting the program, we recommend that you take the
following steps:
• Update the program (see 5.4 on pg. 43) if the Settings Wizard did not do
so automatically after installing the program.
• Scan the computer (see 5.1 on pg. 41) for viruses.
5.1. How to scan your computer for
viruses
After installation, the application will without fail inform you with a special notice
in the lower left-hand part of the application window that the computer has not
yet been scanned and will recommend that you scan it for viruses immediately.
Kaspersky Anti-Virus 6.0 SOS includes a task for a computer virus scan located
in the Scan section of the program’s main window.
After you select the task My Computer, you will be able to see the following:
statistics for the most recent computer scan; task settings; what level of security
is selected, and what actions will be taken for dangerous objects.
To scan your computer for malicious programs,
1. Open main program window and select the task My computer in the
Scan section.
Getting started41
2. Click the Scan button.
As a result, the program will start scanning your computer, and the details will be
shown in a special window. When you click the Close button, the progress
window will be hidden, but the scan will not stop.
5.2. How to scan critical areas of
the computer
There are areas on your computer that are critical from a security perspective.
These are targeted by malicious programs which aim to damage your computer’s
hardware, including operating system, processor, memory, etc.
It is extremely important to protect these critical areas so that your computer
keeps running. There is a special virus scan task for these areas, which is
located in the program’s main window in the Scan section.
After selecting the task Critical Areas, you will be able to see the following:
statistics for the most recent scan of these areas; task settings; what level of
protection was selected, and what actions are applied to security threats. Here
you can also select which critical areas you want to scan, and immediately scan
those areas.
To scan critical areas of your computer for malicious programs,
1. Open main program window and select the task My computer in the
Scan section.
2. Click the Scan button.
When you do this, a scan of the selected areas will begin, and the details will be
shown in a special window. When you click the Close button, the progress
window will be hidden, but the scan will not stop.
5.3. How to scan a file, folder or disk
for viruses
There are situations when it is necessary to scan individual objects for viruses
but not the entire computer. For example, one of the hard drives, on which your
programs and games, e-mail databases brought home from work, and archived
files that came with e-mail are located, etc. You can select an object for scan
with the standard tools of the Microsoft Windows operating system (for example,
in the Explorer program window or on your Desktop, etc.).
42 Kaspersky Anti-Virus 6.0 SOS
To scan an object,
Place the cursor over the name of the selected object, open the Windows
context menu by right-clicking, and select Scan for viruses (see Figure
4).
Figure 4. Scanning an object selected using
a standard Windows context-sensitive menu
A scan of the selected object will then begin, and the details will be shown in a
special window. When you click the Close button, the progress window will be
hidden, but the scan will not stop.
5.4. How to update the program
Kaspersky Lab updates the threats signatures and modules for Kaspersky AntiVirus 6.0 SOS using dedicated update servers.
Kaspersky Lab’s update servers are the Kaspersky Lab Internet sites where the
program updates are stored.
Warning!
You will need a connection to the Internet to update Kaspersky Anti-Virus 6.0
SOS.
By default, Kaspersky Anti-Virus 6.0 SOS automatically checks for updates on
the Kaspersky Lab servers. If the server has the latest updates, Kaspersky AntiVirus 6.0 SOS will download and install them in the silent mode.
To update Kaspersky Anti-Virus 6.0 SOS manually,
select the Update component in the Service section of the main program
window and click the Update now! button in the right-hand part of the
window.
Getting started43
As a result, Kaspersky Anti-Virus 6.0 SOS will begin the update process, and
display the details of the process in a special window.
CHAPTER 6. APPLICATION
MANAGEMENT
Kaspersky Anti-Virus 6.0 SOS lets you multi-task computer security
management:
• Enable/ disable (see 6.1 on pg. 45) the program
• Define the types of dangerous programs (see 6.2 on pg. 45) against
which Kaspersky Anti-Virus 6.0 SOS will protect your computer
• Create an exclusion list (see 6.3 on pg. 46) for protection
• Create your own virus scan and update tasks (see 6.4 on pg. 51).
• Configure a virus scan schedule (see 6.5 on pg. 53).
• Configure productivity settings (see 6.6 on pg. 54) for antivirus protection
6.1. Disabling/ Enabling Application
By default, Kaspersky Anti-Virus boots at startup and protects your computer the
entire time you are using it.
If you have to shut down Kaspersky Anti-Virus 6.0 SOS, select Exit from the
program's context menu (see 4.2 on pg. 37). This will unload the application from
RAM.
After closing the program, you can enable computer protection again by opening
Kaspersky Anti-Virus 6.0 SOS (Start
6.0 SOS
The application may be launched automatically at operating system reboot. To
enable this feature, select the Protection section in the program settings window
and check
→Kaspersky Anti-Virus 6.0 SOS).
Launch Kaspersky Anti-Virus at startup.
→ All Programs → Kaspersky Anti-Virus
6.2. Types of malicious programs to
be monitored
Kaspersky Anti-Virus 6.0 SOS searches for various types of malicious programs.
Regardless of your settings, the program always protects your computer against
Application Management 45
the most dangerous types of malicious programs such as viruses, Trojans, and
hack tools. These programs can do significant damage to your computer. To
make your computer more secure, you can expand the list of threats that the
program will detect by making it monitor additional types of dangerous
programs.
To choose what malicious programs Kaspersky Anti-Virus 6.0 SOS will protect
you from, select the Protection section in the program settings window (see 4.4
on pg. 40).
The Malware categories box contains threat types (see 1.1 on pg. 8):
Viruses, worms, Trojans, hack tools. This group combines the most
common and dangerous categories of malicious programs. This is the
minimum admissible security level. Per recommendations of Kaspersky Lab
experts, Kaspersky Anti-Virus 6.0 SOS always monitors this category of
malicious programs.
Spyware, adware, dialers. This group includes potentially dangerous
software that may inconvenience the user or incur serious damage.
Potentially dangerous software (riskware). This group includes programs
that are not malicious or dangerous. However, under certain circumstances
they could be used to cause harm to your computer.
The above groups control what part of the threat signatures is to be utilized when
scanning for viruses on your computer.
If all groups are selected, Kaspersky Anti-Virus 6.0 SOS provides the fullest
possible virus scan of your computer. If the second and third groups are
disabled, the program will only scan for the most common malicious objects. This
does not include potentially dangerous programs and others that could be
installed on your computer and could damage your files, steal your money, or
take up your time.
Kaspersky Lab does not recommend disabling monitoring for the second group.
When situations arise when Kaspersky Anti-Virus 6.0 SOS classifies a program
as potentially dangerous that you feel is not, we recommend configure an
exclusion for it (see 6.3 on pg. 46).
6.3. Creating a trusted zone
A trusted zone is a list of objects created by the user, that Kaspersky Anti-Virus
6.0 SOS does not scan. In other words, it is a set of programs excluded from
scans.
The user creates a protected zone based on the properties of the files he uses
and the programs installed on his computer.
46 Kaspersky Anti-Virus 6.0 SOS
You can exclude files of certain formats from the scan, use a file mask, or
exclude a certain area (for example, a folder or a program), or objects according
to Virus Encyclopedia classification (the status that the program assigns to
objects during a scan).
Warning!
An exclusion object is not scanned when the disk or folder where it is located is
scanned. However, if you select that object specifically, the exclusion rule will not
be applied.
In order to create an exclusion list,
1. Open the application settings window and select the Protection
section.
2. Click the Trusted Zone button in the General section.
3. Configure exclusion rules for objects (see Figure 5).
Figure 5. Creating a trusted zone
Exclusion rules are sets of conditions that Kaspersky Anti-Virus 6.0 SOS uses to
determine not to scan an object.
Application Management 47
You can exclude files of certain formats from the scan, use a file mask, or
exclude a certain area, such as a folder, or objects according to their verdict.
The verdict is the status that Kaspersky Anti-Virus 6.0 SOS assigns to an object
during the scan. A verdict is based on the classification of malicious and
potentially dangerous programs found in the Kaspersky Lab Virus Encyclopedia.
Potentially dangerous software does not have a malicious function but can be
used as an auxiliary component for a malicious code, since it contains holes and
errors. This category includes, for example, remote administration programs, IRC
clients, FTP servers, all-purpose utilities for stopping or hiding processes,
keyloggers, password macros, autodialers, etc. These programs are not
classified as viruses. They can be divided into several types, e.g. Adware, Jokes,
Riskware, etc. (for more information on potentially dangerous programs detected
by Kaspersky Anti-Virus 6.0 SOS, see the Virus Encyclopedia at
www.viruslist.com
). After the scan, these programs may be blocked. Since
several of them are very common, you have the option of excluding them from
the scan. To do so, you must add the name or threat mask of the object to the
trusted zone using the Virus Encyclopedia classification.
For example, imagine you use a Remote Administrator program frequently in
your work. This is a remote access system with which you can work from a
remote computer. Kaspersky Anti-Virus 6.0 SOS views this sort of application
activity as potentially dangerous and may block it. To keep the application from
being blocked, you must create an exclusion rule that specifies not-avirus:RemoteAdmin.Win32.RAdmin.22 as a verdict.
When you add an exclusion, a rule is created which is used by virus scan tasks.
You can create exclusion rules in a special window that you can open from the
program settings window, from the notice about detecting the object, and from
the report window.
To add exclusions on the Exclusion Rule tab:
1. Click on the Add button in the Exclusion mask tab.
2. In the window that opens (see Figure 6), click the exclusion type in the
Properties section:
Object – exclusion of a certain object, directory, or files that match a
certain mask from scans.
Verdict – excluding an object from the scan based on its status from
the Virus Encyclopedia classification.
48 Kaspersky Anti-Virus 6.0 SOS
Figure 6. Creating an exclusion rule
If you check both boxes at once, a rule will be created for that object with
a certain status according to Virus Encyclopedia classification. In such a
case, the following rules apply:
• If you specify a certain file as the Object and a certain status in
the Verdict section, the file specified will only be excluded if it is
classified as the threat selected during the scan.
• If you select an area or folder as the Object and the status (or
verdict mask) as the Verdict, then objects with that status will
only be excluded when that area or folder is scanned.
3. Assign values to the selected exclusion types. To do so, left-click in the
Rule description section on the specify
link located next to the
exclusion type:
• For the Object type, enter its name in the window that opens
(this can be a file, a particular folder, or a file mask (see A.2 on
pg. 152). Check Include subfolders for the object (file, file
mask, folder) to be recursively excluded from the scan. For
example, if you assign C:\Program Files\winword.exe as an
exclusion and checked the scan nested folders option, the file
winword.exe will be excluded from the scan if found in any
folder under C:\Program Files.
• Enter the full name of the threat that you want to exclude from
scans as given in the Virus Encyclopedia or use a mask
(see A.3 on pg. 152) for the Verdict.
For some verdicts, you can assign advanced conditions for
applying rules in the Advanced settings field. You can specify
name, mask or full path to the object as an additional
parameter. In most cases this field is automatically filled in after
Application Management 49
adding an exclusion rule from the alert which informs about
found dangerous object.
To create an exclusion rule from a program notice stating that it has detected a
dangerous object:
1. Use the Add to trusted zone
link in the notification window (see Figure
7).
2. In the window that opens, be sure that all the exclusion rule settings
match your needs. The program will fill in the object name and threat
type automatically, based on information from the notification. To create
the rule, click OK.
Figure 7. Dangerous object detection notification
To create an exclusion rule from the report window:
1. Select the object in the report that you want to add to the exclusions.
2. Open the context menu and select Add to Trusted zone (see Figure
8).
50 Kaspersky Anti-Virus 6.0 SOS
Figure 8. Creating an exclusion rule from a report
3. The exclusion settings window will then open. Be sure that all the
exclusion rule settings match your needs. The program will fill in the
object name and threat type automatically based on the information
from the report. To create the rule, click OK.
6.4. Starting tasks under another
profile
Kaspersky Anti-Virus 6.0 SOS has a feature that can start scan tasks under
another user profile. This feature is by default disabled, and tasks are run under
the profile under which you are logged into the system.
The feature is useful if for example, you need access rights to a certain object
during a scan. By using this feature, you can configure tasks to run under a user
that has the necessary privileges.
Note that this option is not available under Microsoft Windows 98/МЕ.
Program updates may be made from a source to which you do not have access
(for example, the network update folder) or authorized user rights for a proxy
server. You can use this feature to run the Updater with another profile that has
those rights.
Application Management 51
To configure a scan task that starts under a different user profile:
1. Select the task name in the Scan section (for virus scans) or the
Service section (for tasks) of the main window and use the Settings link
to open the task settings window.
2. Click the Customize button in the task settings window and go to the Additional tab in the window that opens (see Figure 9).
To enable this feature, check
Run this task as. Enter the data for the login
that you want to start the task as below: user name and password.
Note that if you do not run the task as a user with appropriate privileges, the
scheduled update will be run with the privileges of the current user account. If no
users are currently logged into the computer, running updates under another
user account has not been configured, and updates run automatically, they will
run with the SYSTEM privileges.
Figure 9. Configuring an update task from another profile
52 Kaspersky Anti-Virus 6.0 SOS
6.5. Configuring Scheduled Tasks
and Notifications
Schedule settings are identical for virus scan tasks, application updates, and
Kaspersky Anti-Virus event notifications.
By default, the virus scan tasks created at application install are disabled. Startup
objects are the exception since they are scanned every time Kaspersky AntiVirus is started. Updates are configured to occur automatically by default as
updates become available on Kaspersky Lab update servers.
In the event that you are not satisfied with these settings, you may reconfigure
the scheduling. Select a task by name under Scan (for virus scan tasks) or
Service (for updates and update distribution) and open the related settings
window by clicking Settings
To have tasks start according to a schedule, check the automatic task start box
in the Run Mode section. You can edit the times for starting the scan task in the
Schedule window (see Figure 10), that opens when you click Change.
.
Figure 10. Configuring a task schedule
The primary setting to define is the frequency of an event (task execution or
notification). Select the desired option under Frequency (see Figure 10). Then,
settings for the selected option are to be specified under Schedule Settings. The
following options are available:
Minutely. The time interval between scans or sending notifications will be a
number of minutes, not greater than 59. Specify the number of minutes
between scans in the schedule settings.
Application Management 53
Hourly. The interval between scans or sending notifications is calculated in
hours. Enter the number of hours in the schedule settings: Every n-th hour
and enter the value for n. For example, enter Every 1 hour if you want the
task to run hourly.
Daily – the period between scans is calculated in days. Specify how often the
scan should run in the schedule settings:
• Select the Every n-th day option and enter a value for n if you want to
run the scan every other day.
• Select item Every weekday if you want the scan to run daily, Monday
through Friday.
• Select item Every weekend for the task to run on Saturdays and
Sundays only.
In addition to the frequency, in the Time field specify what time of day or
night the scan task will run.
Weekly – the scan or sending notofocation task will run on certain days of
the week. If you select this option, put checkmarks next to the days of the
week that on which you want the task to run in the schedule settings. Also
enter the time at which the task will run in the Time field.
Monthly – the task or sending notification will run once per month, at the
specified day and time.
At a specified time. The task or sending notification will run once on the day
and at the time that you specify.
On program startup. Run task or send notification every time Kaspersky
Anti-Virus starts. A time delay may also be specified relative to the start of the
application for a task to be run.
After each update. The task starts after each threat signature update (this
only applies to virus scan tasks).
If a scan task is unavailable for any reason (for example, mail client was not
installed the computer was not on at that time), you can configure the task to
start automatically as soon as it becomes possible. To do so, check
if skipped in the schedule window.
Run task
6.6. Power options
To conserve the battery of your laptop computer, and to reduce the load on the
central processor and disk subsystems, you can postpone virus scans:
54 Kaspersky Anti-Virus 6.0 SOS
• Since virus scans and program updates sometimes require a fair amount
of resources and can take up time, you are advised to disable schedules
for these tasks, which will help you to save battery life. If necessary, you
can manually update the program yourself (see 5.4 on pg. 43) or start a
virus scan (see 5.1 on pg. 41). To use the battery-saving feature, check
Disable scheduled scans while running on battery power box.
• Virus scans increase the load on the central processor and disk
subsystems, thereby slowing down other programs. By default, if such a
situation arises, the program pauses virus scans and frees up system
resources for user applications.
However, there are a number of programs that can be launched as soon
as the processor’s resources are freed and run in background mode. For
virus scans not to depend on the operation of such programs, uncheck
Consede resources to other applications.
Note that this setting can be configured individually for every virus scan
task. If you choose to do this, the configuration for a specific task has a
higher priority.
Figure 11. Configuring power settings
To configure power settings for virus scan tasks:
Select the Protection section of the main program window and click
Settings
. Configure power settings in the Additional box (see Figure 11).
CHAPTER 7. SCANNING FOR
VIRUSES ON THE
COMPUTER
Kaspersky Anti-Virus 6.0 SOS can scan individual items – files, folders, disks,
plug-and-play devices – or the entire computer. Scanning for viruses stops
malicious code which has gone undetected by protection components from
spreading.
Kaspersky Anti-Virus 6.0 SOS includes the following default scan tasks:
Critical Areas
Scans all critical areas of the computer for viruses, including: system
memory, programs loaded on startup, boot sectors on the hard drive, and
the Windows and system32 system directories. The task aims to detect
active viruses quickly on the system without fully scanning the computer.
My Computer
Scans for viruses on your computer with a thorough inspection of all disk
drives, memory, and files.
Startup Objects
Scans for viruses all programs loaded when the operating system boots.
The default settings for these tasks are the recommended ones. You can edit
these settings (see 7.4 on pg. 60) or create a schedule (see 6.5 on pg. 53) for
running tasks.
You also have the option of creating your own tasks (see 7.3 on pg. 59) and
creating a schedule for them. For example, you can schedule a scan task for
email databases once per week, or a virus scan task for the My Documents
folder.
In addition, you can scan any object for viruses (for example, the hard drive
where programs and games are, e-mail databases that you've brought home
from work, an archive attached to an e-mail, etc.) without creating a special scan
task. You can select an object to scan from the Kaspersky Anti-Virus 6.0 SOS
interface, or with the standard tools of the Windows operating system (for
example, in the Explorer program window or on your Desktop).
You can view a complete list of virus scan tasks for your computer by clicking on
Scan in the left-hand pane of the main application window.
56 Kaspersky Anti-Virus 6.0 SOS
7.1. Managing virus scan tasks
You can run a virus scan task manually or automatically using a schedule
(see 6.5 on pg. 53).
To start a virus scan task manually:
Check the box beside the task name in the Scan section of the main
program window, and click the
The tasks currently being performed (including tasks created through
Kaspersky Administration Kit) are displayed in the context menu by rightclicking on the system tray icon
To pause a scan task:
Click the
paused. This will pause the scan until you start the task again manually or
it starts again automatically according to the schedule.
To stop a scan task:
Click the
stopped. This will stop the scan until you start the task again manually or
it starts again automatically according to the schedule. The next time you
run the task, the program will ask if you would like to continue the task
where it stopped or begin it over.
button on the status bar. The task status will change to
button on the status bar. The task status will change to
button on the status bar.
7.2. Creating a list of objects to
scan
To view a list of objects to be scanned for a particular task, select the task name
(for example, My computer) in the Scan section of main program window. The
list of objects will be displayed in the right-hand part of the window under the
status bar (see Figure 12).
Figure 12. List of objects to scan
Scanning for viruses on the computer 57
Object scan lists are already made for default tasks created when you install the
program. When you create your own tasks or select an object for a virus scan
task, you can create a list of objects.
You can add to or edit an object scan list using the buttons to the right of the list.
To add a new scan object to the list, click the Add button, and in the window that
opens select the object to be scanned.
For the user’s convenience, you can add categories to a scan area such as user
mailboxes, RAM, startup objects, operating system backup, and files in the
Kaspersky Anti-Virus 6.0 SOS Quarantine folder.
In addition, when you add a folder that contains embedded objects to a scan
area, you can edit the recursion To do so, select an object in the corresponding
list, open its context menu and use Include Subfolders option.
To delete an object, select it from the list (when you do so, the name of the
object will be highlighted in gray) and click the Delete button. You can
temporarily disable scanning for individual objects for any task without deleting
them from the list. To do so, uncheck the box beside the object that you do not
want scanned.
To start a scan task, click the Scan button, or select Start from the menu that
opens when you click the Actions button.
In addition, you can select an object to be scanned with the standard tools of the
Windows operating system (for example, in the Explorer program window or on
your Desktop, etc.) (see Figure 13). To do so, select the object, open the
Windows context menu by right-clicking, and select Scan for Viruses.
Figure 13. Scanning objects from the Windows context menu
58 Kaspersky Anti-Virus 6.0 SOS
7.3. Creating virus scan tasks
To scan objects on your computer for viruses, you can use built-in scan tasks
included with the program and create your own tasks. New scan tasks are
created using existing tasks that a template.
To create a new virus scan task:
1. Select the task with the settings closest to those you need, in the Scan
section of the main program window.
2. Open the context menu by right-clicking on the task name, or click the
Actions button to the right of the scan object list, and select Save as....
3. Enter the name for the new task in the window that opens and click OK.
A task with that name will then appear in the list of tasks in the Scan
section of the main program window.
Warning!
There is a limit to the number of tasks that the user can create. The maximum is
four tasks.
The new task is a copy of the one it was based on. You need to continue setting
it up by creating an scan object list (see 7.2 on pg. 57), setting up properties that
govern the task (see 7.4 on pg. 60), and, if necessary, configuring a schedule
(see 6.5 on pg. 53) for running the task automatically.
To rename a created task:
Select the task in the Scan section of the main program window. Rightclick on the task’s name to open the context menu, or click the Actions
button on the right of the list of scan objects, and select Rename.
Enter the new name for the task in the window that opens and click OK. The task
name will also be changed in the Scan section.
To delete a created task:
Select the task in the Scan section of the main program window. Rightclick on the task’s name to open the context menu, or click the Actions
button on the right of the list of scan objects, and select Delete.
You will be asked to confirm that that you want to delete the task. The task will
then be deleted from the list of tasks in the Scan section.
Warning!
You can only rename and delete tasks that you have created.
Scanning for viruses on the computer 59
7.4. Configuring virus scan tasks
The methods are used to scan objects on your computer are determined by the
properties assigned for each task.
To configure task settings:
open application settings window and select the task name in the Scan
section.
You can use the settings window for each task to:
• Select the security level that the task will use (see 7.4.1 on pg. 60)
• Edit advanced settings:
• define what file types are to be scanned for viruses (see 7.4.2
on pg. 61)
• configure task start using a different user profile (see 6.4 on
pg. 51)
• configure advanced scan settings (see 7.4.5 on pg. 67)
• restore default scan settings (see 7.4.3 on pg. 64)
• select an action that the program will apply when it detects an infected or
suspicious object (see 7.4.4 on pg. 64)
• create a schedule (see 6.5 on pg. 53) to automatically run tasks.
• In addition, you can configure global settings (see 7.4.6 on pg. 68) for
running all tasks.
The following sections examine the task settings listed above in detail.
7.4.1. Selecting a security level
Each virus scan task can be assigned a security level (see Figure 14):
High – the most complete scan of the entire computer or individual disks, folders,
or files. You are advised to use this level if you suspect that a virus has
infected your computer.
Recommended – Kaspersky Lab experts recommend this level. The same files
will be scanned as for the High setting, except for email databases.
Low – level with settings that let you comfortably use resource-intensive
applications, since the scope of files scanned is reduced.
60 Kaspersky Anti-Virus 6.0 SOS
Figure 14. Selecting a virus scan security level
By default, file scanning level is set to Recommended.
You can raise or lower the scan security level by selecting the level you want or
changing the settings for the current level.
To edit the security level:
Adjust the sliders. By adjusting the security level, you define the ratio of
scan speed to the total number of files scanned: the fewer files are
scanned for viruses, the higher the scan speed.
If none of the file security levels listed meet your needs, you can customize the
scan settings. To do so, select the level that is closest to what you need as a
starting point and edit its settings. If you do so, the level will be renamed as
Custom.
To modify the settings for a security level:
click the Settings button in the task settings window. Edit the scan
settings in the window that opens and click OK.
As a result, a fourth security level will be created, Custom settings,
which contains the scan settings that you configured.
7.4.2. Specifying the types of objects to
scan
By specifying the types of objects to scan, you establish which file formats, files
sizes, and drives will be scanned for viruses when this task runs.
The file types scanned are defined in the File types section (see Figure 15).
Select one of the three options:
Scan all files. With this option, all objects will be scanned without exception.
Scan programs and documents (by content). If you select this group of
programs, only potentially infected files will be scanned – files into which a
virus could imbed itself.
Scanning for viruses on the computer 61
Note:
There are files in which viruses cannot insert themselves, since the
contents of such files does not contain anything for the virus to hook onto.
An example would be .txt files.
And vice versa, there are file formats that contain or can contain
executable code. Examples would be the formats .exe, .dll, or .doc. The
risk of insertion and activation of malicious code in such files is fairly high.
Before searching for viruses in an object, its internal header is analyzed
for the file format (txt, doc, exe, etc.).
Scan programs and documents (by extension). In this case, the program
will only scan potentially infected files, and in doing so, the file format will be
determined by the filename’s extension
. Using the link, you can review a list
of file extensions that are scanned with this option (see A.1 on pg. 149).
Tip:
Do not forget that someone could send a virus to your computer with the
extension .txt that is actually an executable file renamed as a .txt file. If you
select the Scan programs and documents (by extension) option, the scan
would skip such a file. If the Scan programs and documents (by contents) is
selected, the program will analyze file headers, discover that the file is an .exe
file, and thoroughly scan it for viruses.
In the Productivity section, you can specify that only new files and those that
have been modified since the previous scan or new files should be scanned for
viruses. This mode noticeably reduces scan time and increases the program’s
performance speed. To do so, you must check
Scan only new and changed
files. This mode extends to simple and compound files.
62 Kaspersky Anti-Virus 6.0 SOS
Figure 15. Configuring scan settings
You can also set time and file size limits for scanning in the Productivity section.
Skip if scan takes longer than... secs. Check this option and enter the
maximum scan time for an object. If this time is exceeded, this object will be
removed from the scan queue.
Skip if object is larger than…MB. Check this option and enter the maximum
size for an object. If this size is exceeded, this object will be removed from
the scan queue.
In the Compound files section, specify which compound files will be analyzed
for viruses:
Scan All/Only New archives – scan .rar, .arj, .zip, .cab, .lha, .jar, and .ice
archives.
Warning!
Kaspersky Anti-Virus 6.0 SOS does not delete compressed file formats that it
does not support (for example, .ha, .uue, .tar) automatically, even if you select
the option of automatically curing or deleting if the objects cannot be cured.
To delete such compressed files, click the Delete archives
link in the dangerous
object detection notification. This notification will be displayed on the screen after
the program begins processing objects detected during the scan. You can also
delete infected archives manually.
Scanning for viruses on the computer 63
Scan all/only new embedded OLE objects– scan objects imbedded in files
(for example, Excel spreadsheets or a macro imbedded in a Microsoft Word
file, email attachments, etc.).
You can select and scan all files or only new ones for each type of compound
file. To do so, use the link next to the name of the object. It changes its value
when you left-click on it. If the Productivity section has been set up only to scan
new and modified files, you will not be able to select the type of compound files
to be scanned.
Parse email formats – scan email files and email databases. If this checkbox
is enabled, Kaspersky Anti-Virus 6.0 SOS dissects the mail format file and
analyzes each component of the e-mail (body, attachments, etc.) for viruses.
If this box is not checked, the file format file will be scanned as a single
object.
Please note, when scanning password-protected email databases:
• Kaspersky Anti-Virus 6.0 SOS detects malicious code in Microsoft Office
Outlook 2000 databases but does not disinfect them;
• the application does not support scans for malicious code in Microsoft
With this feature, a window will request a password before scanned archived
objects. If this box is not checked, password-protected archives will be
skipped.
7.4.3. Restoring default scan settings
When configuring scan task settings, you can always return to the recommended
settings. Kaspersky Lab considers them to be optimal and has combined them in
the Recommended security level.
To restore the default scan settings:
1. Select the task name in the Scan section of the main window and use
the Settings
2. Click the Default button in the Security Level section.
link to open the task settings window.
7.4.4. Selecting actions for objects
If a file is found to be infected or suspicious during a scan, the program’s next
steps depend on the object status and the action selected.
64 Kaspersky Anti-Virus 6.0 SOS
One of the following statuses can be assigned to the object after the scan:
• Malicious program status (for example, virus, Trojan).
• Potentially infected, when the scan cannot determine whether the object
is infected. This means that the code in the file contains a section of code
that resembles a known but modified virus, or is reminiscent of the
structure of a virus sequence.
By default, all infected files are disinfected, and if they are potentially infected,
they are sent to Quarantine.
To edit an action for an object:
select the task name in the Scan of the main program window and use
the Settings
link to open the task settings window. The possible
responses are displayed in the appropriate sections (see Figure 16).
Figure 16. Selecting actions for dangerous objects
If the action selected was When it detects a malicious or
potentially infected object
Prompt for action when the scan
is complete
Prompt for action during the
scan
Do not prompt for action
The program does not process
the objects until the end of the
scan. When the scan is
complete, the statistics window
will pop up with a list of objects
detected, and you will be asked
if you want to process the
objects.
The program will issue a
warning message containing
information about what
malicious code has infected or
potentially infected the file, and
gives you the choice of one of
the following actions.
The program records
Scanning for viruses on the computer 65
If the action selected was When it detects a malicious or
potentially infected object
information about objects
detected in the report without
processing them or notifying the
user. You are advised not to
use this feature, since infected
and potentially infected objects
stay on your computer and it is
practically impossible to avoid
infection.
Do not prompt for action
Disinfect
The program attempts to treat
the object detected without
asking the user for
confirmation. If disinfection fails,
the file will be assigned the
status of potentially infected,
and it will be moved to
Quarantine (see 10.1 on
pg. 87). Information about this
is recorded in the report
(see 10.3 on pg. 93). Later you
can attempt to disinfect this
object.
Do not prompt for action
Disinfect
Delete if disinfection fails
The program attempts to treat
the object detected without
asking the user for
confirmation. If the object
cannot be disinfected, it is
deleted.
Do not prompt for action
Disinfect
The program automatically
deletes the object
Delete
Before treating or deleting an object, Kaspersky Anti-Virus 6.0 SOS creates a
backup copy of it, and sends it to Backup (see 10.2 on pg. 91) in case the object
needs to be restored or an opportunity arises later to treat it.
66 Kaspersky Anti-Virus 6.0 SOS
7.4.5. Additional virus scan settings
In addition to configuring the basic virus scan settings, you can also use
advanced settings (see Figure 17):
Enable iChecker technology – uses technology that can increase the scan
speed by excluding certain objects from the scan. An object is excluded from
the scan using a special algorithm that takes into account the release date of
the threat signatures, the date the object was last scanned, and
modifications to scan settings.
For example, you have an archived file that the program scanned and
assigned the status of not infected. The next time, the program will skip this
archive, unless it has been modified or the scan settings have been
changed. If the structure of the archive has changed because a new object
has been added to it, if the scan settings have changed, or if the threat
signatures have been updated, the program will scan the archive again.
There are limitations to iChecker™: it does not work with large files and only
applies to objects with a structure that Kaspersky Anti-Virus 6.0 SOS
recognizes (for example, .exe, .dll, .lnk, .ttf, .inf, .sys, .com, .chm, .zip, .rar).
Scanning for viruses on the computer 67
Figure 17. Advanced scan settings
Record information about dangerous objects to program statistics –
save information about detected dangerous objects to general program
statistics and display a list of threats detected during the scan on the
Detected tab of the report (see 10.3.2 on pg. 96) window. If this option is
disabled the information about dangerous objects will not be displayed in the
report and it will be impossible to process data.
Concede resources to other applications – pause that virus scan task if the
processor is busy with other applications.
7.4.6. Setting up global scan settings for all
tasks
Each scan task is executed according to its own settings. By default, the tasks
created when you install the program on your computer use the settings
recommended by Kaspersky Lab.
68 Kaspersky Anti-Virus 6.0 SOS
You can configure global scan settings for all tasks. You will use a set of
properties used to scan an individual object for viruses as a starting point.
To assign global scan settings for all tasks:
1. Select the Scan section in the left-hand part of the main program
window and click Settings
2. In the settings window that opens, configure the scan settings: Select
the security level (see 7.4.1 on pg. 60), configure advanced level
settings, and select an action (see 7.4.4 on pg. 64) for objects.
3. To apply these new settings to all tasks, click the Apply button in the
Other task settings section. Confirm the global settings that you have
selected in the popup dialogue box.
.
CHAPTER 8. TESTING
KASPERSKY ANTI-VIRUS
6.0 SOS FEATURES
After installing and configuring Kaspersky Anti-Virus 6.0 SOS, we recommend
that you verify that settings and program operation are correct using a test virus
and variations of it.
8.1. The EICAR test virus and its
variations
The test virus was specially developed by (The European Institute for
Computer Antivirus Research) for testing antivirus functionality.
The test virus IS NOT A VIRUS and does not contain program code that could
damage your computer. However, most antivirus programs will identify it as a
virus.
Never use real viruses to test the functionality of an antivirus!
You can download the test virus from the official EICAR website:
http://www.eicar.org/anti_virus_test_file.htm
The file that you downloaded from the EICAR website contains the body of a
standard test virus. In the course of a scan it will be detected by Kaspersky AntiVirus 6.0 SOS, classified as a virus, and treated as any other object of the same
type.
To test the reactions of Kaspersky Anti-Virus 6.0 SOS when different types of
objects are detected, you can modify the contents of the standard test virus by
adding one of the prefixes in the table shown here.
Prefix Test virus status Corresponding action when the
No prefix,
standard test
The file contains a test
virus. You cannot disinfect
.
application processes the
object
The application will identify the
object as malicious and not
subject to treatment and will
70 Kaspersky Anti-Virus 6.0 SOS
Prefix Test virus status Corresponding action when the
application processes the
object
virus the object. delete it.
CORR–
SUSP–
WARN–
ERRO–
Corrupted. The application could access the
object but could not scan it, since
the object is corrupted (for
example, the file structure is
breached, or it is an invalid file
format).
The file contains a test
virus (modification). You
cannot disinfect the object.
Processing error. An error occurred while
This object is a modification of a
known virus or an unknown virus.
At the time of detection, the threat
signature databases do not
contain a description of the
procedure for treating this object.
The application will place the
object in Quarantine to be
processed later with updated
threat signatures.
processing the object: the
application cannot access the
object being scanned, since the
integrity of the object has been
breached (for example, no end to
a multivolume archive) or there is
no connection to it (if the object is
being scanned on a network
drive).
CURE–
The file contains a test
virus. It can be cured.
The object is subject to
disinfection, and the text of
the body of the virus will
change to CURE.
The object contains a virus that
can be cured. The application will
scan the object for viruses, after
which it will be fully cured.
Testing Kaspersky Anti-virus 6.0 SOS features 71
Prefix Test virus status Corresponding action when the
application processes the
object
DELE–
The first column of the table contains the prefixes that need to be added to the
beginning of the string for a standard test virus. The second column describes
the status and reaction of Kaspersky Anti-Virus 6.0 SOS to various types of test
virus. The third column contains information on objects with the same status that
the application has processed.
Values in the anti-virus scan settings determine the action taken on each of the
objects.
The file contains a test
virus. You cannot disinfect
the object.
This object contains a virus that
cannot be disinfected or is a
Trojan. The application deletes
these objects.
8.2. Testing Virus scan tasks
To test Virus scan tasks:
1. Create a folder on a disk, copy to it the test virus downloaded from the
organization's official website (see 8.1 on pg. 70), and the modifications
of the test virus that you created.
2. Create a new virus scan task (see 7.3 on pg. 59) and select the folder
containing the set of test viruses as the objects to scan (see 7.2 on
pg. 57).
3. Allow all events to be logged so the report file retains data on corrupted
objects and objects not scanned because of errors. To do so, check
Log non-critical events in the report settings window.
4. Run the virus scan task (see 7.1 on pg. 57).
When you run a scan, as suspicious or infected objects are detected,
notifications will be displayed on screen will information about the objects,
prompting the user for the next action to take:
72 Kaspersky Anti-Virus 6.0 SOS
This way, by selecting different options for actions, you can test Kaspersky AntiVirus 6.0 SOS reactions to detecting various object types.
You can view details on virus scan task performance in the report on the
component.
CHAPTER 9. PROGRAM
UPDATES
Because new viruses, Trojans, and malicious software emerge daily, it is
important to regularly update the application to make sure you are using the
latest threat signatures.
Updating the application involves the following components being downloaded
and installed on your computer:
• Threat signatures
Information on your computer is protected using a database containing
threat signatures. They are used by the virus scan task to search for and
disinfect harmful objects on your computer. The signatures are added to
every hour, with records of new threats and methods to combat them.
Therefore, it is recommended that they are updated on a regular basis.
Previous versions of Kaspersky Lab applications have supported
standard and extended database sets. Each database dealt with
protecting your computer against different types of dangerous objects. In
Kaspersky Anti-Virus 6.0 SOS you don’t need to worry about selecting the
appropriate threat signature set. Now our products use an threat
signatures that protect you from malicious and potentially dangerous
objects of various types.
• Application modules
In addition to the signatures, you can upgrade the modules for Kaspersky
Anti-Virus 6.0 SOS. New application updates appear regularly.
The main update source for Kaspersky Anti-Virus 6.0 SOS is Kaspersky Lab’s
update servers. To download available updates from the update servers, your
computer must be connected to the Internet.
If you do not have access to Kaspersky Lab’s update servers (for example, your
computer is not connected to the Internet), you can call the Kaspersky Lab main
office at +7 (495) 797-87-00, +7 (495) 645-79-39, or +7 (495) 956-70-00 to
request contact information for Kaspersky Lab partners, who can provide you
with zipped updates on floppy disks or CDs.
Updates can be downloaded in one of the following modes:
• Automatically. Kaspersky Anti-Virus 6.0 SOS checks the update source
for updates at specified intervals. During virus outbreaks, the check
frequency may increase, and decrease when they are gone. If it finds new
74 Kaspersky Anti-Virus 6.0 SOS
updates, Anti-Virus downloads them and installs them on the computer.
This is the default setting..
• By schedule. Updating is scheduled to start at a specified time.
• Manually. With this option, you launch the Updater manually.
During updating, the application compares the threat signatures and application
modules on your computer with the versions available on the update server. If
your computer has the latest version of the signatures and application modules,
you will see a notification window confirming that your computer’s threat
signatures and application modules are up-do-date. If the signatures and
modules on your computer differ from those on the update server, only the
missing part of the updates will be downloaded. The Updater does not download
threat signatures and modules that you already have, which significantly
increases download speed and saves Internet traffic.
Before updating threat signatures, Kaspersky Anti-Virus 6.0 SOS creates backup
copies of them, that can be used if a rollback (see 9.2 on pg. 76) is required. If,
for example, the update process corrupts the threat signatures and leaves them
unusable, you can easily roll back to the previous version and try to update the
signatures later.
You can distribute the updates retrieved to a local source while updating the
application (see 9.4.4 on pg. 83). This feature allows you to update databases
and modules used by 6.0 applications on networked computers to conserve
bandwidth.
9.1. Starting the Updater
You can begin the update process at any time. It will run from the update source
that you have selected (see 9.4.1 on pg. 78).
You can start the Updater from:
• the context menu (see 4.2 on pg. 37).
• from the program’s main window (see 4.3 on pg. 38)
To start the Updater from the shortcut menu:
1. Right click the application icon in the system tray to open the shortcut
menu.
2. Select Update.
To start the Updater from the main program window:
1. Select Update in the Service section.
Program updates75
2. Click the Update now! Button in the right panel of the main window or
use the
The update progress will be displayed in a special window, which can be hidden
by clicking Close. The update will continue with the window hidden.
Note that updates are distributed to the local source during the update process,
provided that this service is enabled (see 9.4.4 on pg. 83).
button on the status bar.
9.2. Rolling back to the previous
update
Every time you start the Updater, Kaspersky Anti-Virus 6.0 SOS creates a
backup copy of the current threat signatures before it starts downloading
updates. This way you can return to using the previous version of signatures if an
update fails.
To rollback to the previous version of threat signatures:
1. Select the Update component in the Service section of the main
program window.
2. Click the Rollback button in the right panel of the main program
window.
9.3. Creating update tasks
Kaspersky Anti-Virus 6.0 SOS has a built-in update task for updating program
modules and threat signatures. You can also create your own update tasks with
various settings and start schedules.
For example, you installed Kaspersky Anti-Virus 6.0 SOS on a laptop that you
use at home and at your office. At home, you update the program from the
Kaspersky Lab update servers, and at the office, from a local folder that stores
the updates you need. Use two different tasks to avoid having to change update
settings every time you change locations.
To create an advanced update task:
1. Select Update from the Service section of the main program window,
open the context menu by right-clicking, and select Save as.
2. Enter the name for the task in the window that opens and click OK. A
task with that name will then appear in the Service section of the main
program window.
76 Kaspersky Anti-Virus 6.0 SOS
Warning!
Kaspersky Anti-Virus 6.0 SOS has a limit to the number of update tasks that the
user can create. The maximum is two tasks.
The new task inherits all the properties of the task it is based on, except for the
schedule settings. The default automatic scan setting for the new task is
disabled.
After creating the task, configuring advanced settings: specify the update source
(see 9.4.1 on pg. 77), network connection settings (see 9.4.3 on pg. 82), and if
necessary, enable tasks under another profile (see 6.4 on pg. 51) and configure
the schedule (see 6.5 on pg. 53).
To rename a task:
Select the task from the Service section of the main program window,
open the context menu by right-clicking, and select Rename.
Enter the new name for the task in the window that opens and click OK. The task
name will then be changed in the Service section.
To delete a task:
Select the task from the Service section of the main program window,
open the context menu by right-clicking, and select Rename.
Confirm that you want to delete the task in the confirmation window. The task will
then be deleted from the list of tasks in the Service section.
Warning!
You can only rename and delete tasks that you have created.
9.4. Configuring update settings
The Updater settings specify the following parameters:
• The source from which the updates are downloaded and installed
(see 9.4.1 on pg. 78)
• Application update mode and the specific items updated (cf. Section
9.4.2, p. 80);
• Update frequency if updates run on schedule (cf. Section 6.5, p. 53);
• Account under which the update will run (cf. 6.4, Section , p. 51);
• The requirement to copy downloaded updates to a local directory (cf.
Section 9.4.4, p. 83).
Program updates77
• What actions are to be performed after updating is complete (see 9.4.5 on
pg. 85)
The following sections examine these aspects in detail.
9.4.1. Selecting an update source
The update source is some resource, containing updates for the threat
signatures and Kaspersky Anti-Virus 6.0 SOS application modules.
You can use the following as update sources:
• Administration Server – a centralized update repository located on the
Kaspersky Administration Kit Administration Server (for more details, see
the Administrator User’s Guide for Kaspersky Administration Kit).
• Kaspersky Lab’s update servers – special web sites containing available
updates for the threat signatures and application modules for all
Kaspersky Lab products.
• FTP or HTTP server or local or network folder – local server or folder that
contains the latest updates.
If you cannot access Kaspersky Lab’s update servers (for example, you have no
Internet connection), you can call the Kaspersky Lab main office at +7 (495) 79787-00, +7 (495) 645-79-39, or +7 (495) 956-70-00 to request contact information
for Kaspersky Lab partners, who can provide zipped updates on floppy disks or
CDs.
Warning!
When requesting updates on removable media, please specify whether you want
to have the updates for application modules as well.
You can copy the updates from a disk and upload them to a FTP or HTTP site, or
save them in a local or network folder.
Select the update source on the Update source tab (see Figure 18).
By default, the updates are downloaded from Kaspersky Lab’s update servers.
The list of addresses which this item represents cannot be edited. When
updating, Kaspersky Anti-Virus 6.0 SOS calls this list, selects the address of the
first server, and tries to download files from this server. If updates cannot be
downloaded from the first server, the application tries to connect to each of the
servers in turn until it is successful.
To download updates from another FTP or HTTP site:
1. Click Add.
78 Kaspersky Anti-Virus 6.0 SOS
2. In the Select Update Source dialog box, select the target FTP or
HTTP site or specify the IP address, character name, or URL
address of this site in the
as an update source, authentication settings may be entered in the
URL of the server as ftp://user:password@server
Source field. When an ftp site is selected
.
Figure 18. Selecting an update source
Warning!
If you selected a resource outside the LAN for updates, you will need an Internet
connection to retrieve the updates.
To update from a local folder:
1.
ClickAdd.
2. In the Select Update Source dialog box, select a folder or specify
the full path to this folder in the
Kaspersky Anti-Virus 6.0 SOS adds new update sources at the top of the list,
and automatically enables the source, by checking the box beside the source
name.
Source field.
Program updates79
If several resources are selected as update sources, the application tries to
connect to them one after another, starting from the top of the list, and retrieves
the updates from the first available source. You can change the order of sources
in the list using the Move up and Move down buttons.
To edit the list, use the Add, Edit and Remove buttons. The only source you
cannot edit or delete is the one labeled Kaspersky Lab’s update servers.
If you use Kaspersky Lab’s update servers as the update source, you can select
the optimal server location for downloading updates. Kaspersky Lab has servers
in several countries. Choosing the Kaspersky Lab update server closest to you
will save you time and download updates faster.
To choose the closest server, check Define region (do not use autodetect)
and select the country closest to your current location from the dropdown list. If
you check this box, updates will run taking the region selected in the list into
account. This checkbox is deselected by default and information about the
current region from the operating system registry is used.
9.4.2. Selecting an update method and
what to update
When configuring updating settings, it is important to define what will be updated
and what update method will be used.
Update objects
• threat signatures
• program modules
The threat signatures are always updated, whereas the application modules are
updated only if the corresponding mode is selected.
(see Figure 19) are the components that will be updated:
Figure 19. Selecting update objects
If you want to download and install updates for program modules:
Check
of the Update service.
If there is an application module update on the update source, the
application will download the required updates and apply them after the
Update program modules in the Update Settings dialog box
80 Kaspersky Anti-Virus 6.0 SOS
system is restarted. Downloaded module updates will not be installed until
the computer is restarted.
If the next program update occurs before the computer is restarted and
the previously downloaded application module updates are installed,
threat signatures only will be updated.
Update method (see Figure 20) defines how the Updater is started. You can
select one of these methods in Run mode section:
Automatically. Kaspersky Anti-Virus 6.0 SOS checks the update source for
updates at specified intervals. If it finds new updates, Anti-Virus downloads
them and installs them on the computer. This mode is used by default.
If a network resource is specified as an update source, Kaspersky Anti-Virus
6.0 SOS tries to launch updating after a certain amount of time has elapsed
as specified in the previous update package. If a local folder is selected as
an update source, the application tries to download the updates from the
local folder at a frequency specified in the update package that was
downloaded during the last updating. This option allows Kaspersky Lab to
regulate the updating frequency in case of virus outbreaks and other
potentially dangerous situations. Your application will receive the latest
updates for the threat signatures and software modules in a timely manner,
thus excluding the possibility for malicious software to penetrate your
computer.
Figure 20. Selecting an update run mode
By schedule. Updating is scheduled to start at a specified time. By default,
scheduled updates will occur every 2 hours. To edit the default schedule,
click the Change... button near the mode title and make the necessary
changes in the window that opens (for more details, see 6.5 on pg. 53).
Manually. With this option, you start the Updater manually. Kaspersky Anti-
Virus 6.0 SOS notifies you when it needs to be updated:
• A popup message, informing you that updating is required, appears
above the application icon in the system tray (if notices are enabled;
see 10.8 on pg. 105)
• Secondly, a recommendation, that the application needs updating,
appears in the comments and tips section of the main program window
(see 4.3 on pg. 38)
Program updates81
9.4.3. Configuring connection settings
If you set up the program to retrieve updates from Kaspersky Lab’s update
servers, or from other FTP or HTTP sites, you are advised to first check your
connection settings.
All settings are grouped on a special tab – LAN Settings(see Figure 21).
Figure 21. Configuring network update settings
Check Use passive FTP mode if possible if you download the updates from
an FTP server in passive mode (for example, through a firewall). If you are
working in active FTP mode, clear this checkbox.
In the Connection timeout… (sec) field, assign the time allotted for connection
with the update server. If the connection fails, once this time has elapsed the
program will attempt to connect to the next update server. This continues until a
connection is successfully made or until all the available update servers are
attempted.
Check
Internet and, if necessary, select the following settings:
Use proxy server if you are using a proxy server to access the
82 Kaspersky Anti-Virus 6.0 SOS
• Select the proxy server settings that will be used during updating:
Automatically detect the proxy server settings. If you select this
option, the proxy settings are detected automatically using WPAD
(Web Proxy Auto-Discovery Protocol). If this protocol cannot detect
the address, Kaspersky Anti-Virus 6.0 SOS will use the proxy
server settings specified in Microsoft Internet Explorer.
Use custom proxy settings – Use a proxy that is different from that
specified in the browser connection settings. In the Address field,
enter either the IP address or the symbolic name of the proxy
server, and specify the number of the proxy port in the
• Specify whether authentication is required on the proxy server.
Authentication is the process of verifying user registration data for access
control purposes.
If authentication is required to connect to the proxy server, check
Specify authentification data and specify the username and password
in the fields below. In this event, first NTLM authentication and then
BASIC authentication will be attempted.
If this checkbox is not selected or if the data is not entered, NTLM
authentication will be attempted using the user account used to start the
update (see 6.4 on pg. 51).
If the proxy server requires authentication and you did not enter the
username and password or the data specified were not accepted by the
proxy server for some reason, a window will pop up when updates start,
asking for a username and password for authentication. If authentication
is successful, the username and password will be used when the program
is next updated. Otherwise, the authentication settings will be requested
again.
To avoid using a proxy when the update source is a local folder, select the
Bypass proxy server for local addresses.
This feature is unavailable under Windows 9X/NT 4.0. However, the proxy server
is by default not used for local addresses.
Port field.
9.4.4. Update distribution
The update copying feature makes it possible to optimize the load on your
business’s network. Updates are copied in two stages:
1. One of the computers on the network retrieves an application and threat
signature
update package from the Kaspersky Lab web servers or from
Program updates83
another web resource hosting a current set of updates. The updates
retrieved are placed in a public access folder.
2. Other computers on the network access the public access folder to
retrieve application updates.
To enable update distribution, select the
Update distribution folder
checkbox on the Additional tab (see Figure 22), and in the field below, specify
the shared folder where updates retrieved will be placed. You can enter the path
manually or selected in the window that opens when you click Browse. If the
checkbox is selected, updates will automatically be copied to this folder when
they are retrieved.
Figure 22. Copy updates tool settings
Note that Kaspersky Anti-Virus 6.0 SOS only retrieves update packages for v.
6.0 applications from the Kaspersky Lab update servers. We recommend
copying updates for other Kaspersky Lab applications through Kaspersky
Administration Kit.
If you want other computers on the network to update from the folder that
contains updates copied from the Internet, you must take the following steps:
1. Grant public access to this folder.
2. Specify the shared folder as the update source on the network
computers in the Updater settings.
84 Kaspersky Anti-Virus 6.0 SOS
9.4.5. Actions after updating the program
Every threat signature update contains new records that protect your computer
from the latest threats.
Kaspersky Lab recommends that you scan quarantined objects and startup objects each time after the database is updated.
Why these objects should be scanned?
The quarantine area contains objects that have been flagged by the program as
suspicious or possibly infected (see 10.1 on pg. 87). Using the latest version of
the threat signatures, Kaspersky Anti-Virus 6.0 SOS may be able to identify the
threat and eliminate it.
By default, the application scans quarantined objects after each threat signature
update. You are also advised to periodically view the quarantined objects
because their statuses can change after several scans. Some objects can then
be restored to their previous locations, and you will be able to continue working
with them.
To disable scans of quarantined objects, uncheck
Action after update section.
Startup objects are critical for the safety of your computer. If one of them is
infected with a malicious application, this could cause an operating system
startup failure. Kaspersky Anti-Virus 6.0 SOS has a built-in scan task for startup
objects (see Chapter 7 on pg. 56). You are advised to set up a schedule for this
task so that it is launched automatically after each threat signature update
(see 6.5 on pg. 53).
Rescan Quarantine in the
CHAPTER 10. ADVANCED
OPTIONS
Kaspersky Anti-Virus 6.0 SOS has other features that expand its functionality.
The program places some objects in special storage areas, in order to ensure
maximum protection of data with minimum losses.
• Backup contains copies of objects that Kaspersky Anti-Virus 6.0 SOS has
changed or deleted (see 10.2 on pg. 91). If any object contained
information that was important to you and could not be fully recovered
during anti-virus processing, you can always restore the object from its
backup copy.
• Quarantine contains potentially infected objects that could not be
processed using the current threat signatures (see 10.1 on pg. 87).
It is recommended that you periodically examine the list of stored objects. Some
of them may already be outdated, and some may have been restored.
The advanced options include a number of diverse useful features. For example:
• Technical Support provides comprehensive assistance with Kaspersky
Anti-Virus 6.0 SOS (see 10.6 on pg. 102). Kaspersky provides you with
several channels for support, including on-line support and a questions
and comments forum for program users.
• The Notifications feature sets up user notifications about key events for
Kaspersky Anti-Virus 6.0 SOS (see 10.8 on pg. 105). These could be
either events of an informative nature, or critical errors that must be
eliminated immediately.
• Access Restriction to program use provides protection against external
control of application services and ensures the restriction of rights of other
users on your computer for several actions with Kaspersky Anti-Virus
(see 10.8.2 on pg. 110). For example, changing the level of protection can
significantly influence information security on your computer.
• License Key Manager can obtain detailed information on the license used,
activate your copy of the program, and manage license key files (see 10.5
on pg. 100).
The program also provides a Help section (see 10.4 on pg. 99) and detailed
reports (see 10.3 on pg. 93) on the operation of all virus scan tasks.
86 Kaspersky Anti-Virus 6.0 SOS
You can also change the appearance of Kaspersky Anti-Virus 6.0 SOS and can
customize the program interface (see 10.7 on pg. 103).
The following sections discuss these features in more detail.
10.1. Quarantine for potentially
infected objects
Quarantine is a special storage area that holds potentially infected objects.
Potentially infected objects are objects that are suspected of being infected
with viruses or modifications of them.
Why potentially infected? This are several reasons why it is not always possible
to determine whether an object is infected:
• The code of the object scanned resembles a known threat but is partially
modified.
Threat signatures contain threats that have already been studied by
Kaspersky Lab. If a malicious program is modified by a hacker but these
changes have not yet been entered into the signatures, Kaspersky AntiVirus 6.0 SOS classifies the object infected with this changed malicious
program as being potentially infected, and indicates what threat this
infection resembles.
• The code of the object detected is reminiscent in structure of a malicious
program, although nothing similar is recorded in the threat signatures.
It is quite possible that this is a new type of threat, so Kaspersky AntiVirus 6.0 SOS classifies the object as a potentially infected object.
The heuristic code analyzer detects potential viruses. This mechanism is fairly
effective and very rarely produces false positives.
A potentially infected object can be detected and placed in quarantine in the
course of a virus scan.
You can place an object in quarantine by clicking Quarantine in the notification
that pops up when a potentially infected object is detected.
When you place an object in Quarantine, it is moved, not copied. The object is
deleted from the disk or email and is saved in the Quarantine folder. Files in
Quarantine are saved in a special format and are not dangerous.
Advanced options87
10.1.1. Actions with quarantined objects
The total number of objects in Quarantine is displayed by selecting the Data files
item in the Service area of the application’s main window. In the right-hand part
of the screen the Quarantine section displays:
• the number of potentially infected objects detected during Kaspersky AntiVirus 6.0 SOS operation;
• the current size of Quarantine.
Here you can delete all objects in the quarantine with the Clear button. Note that
in doing so the Backup files and report files will also be deleted.
To access objects in Quarantine:
left-click in any part of the Quarantine section.
You can take the following actions on the Quarantine tab (see Figure 23):
• Move a file to Quarantine that you suspect is infected but the program did
not detect. To do so, click Add and select the file in the standard selection
window. It will be added to the list with the status added by user.
If a file is quarantined manually and after a subsequent scan turns out to
be uninfected, its status after the scan will not immediately be changed
to OK. This will only occur if the scan took place after a certain amount of
time (at least three days) after quarantining the file.
88 Kaspersky Anti-Virus 6.0 SOS
Figure 23. List of quarantined objects
• Scan and disinfect all potentially infected objects in Quarantine using the
current threat signatures by clicking, click Scan all.
After scanning and disinfecting any quarantined object, its status may
change to infected, potentially infected, false positive, OK, etc.
The infected status means that the object has been identified as infected
but it could not be treated. You are advised to delete such objects.
All objects marked false positive can be restored, since their former status
as potentially infected was not confirmed by the program once scanned
again.
• Restore the files to a folder selected by the user or their original folder
prior to Quarantine (default). To restore an object, select it from the list
and click Restore. When restoring objects from archives, email
databases, and email format files placed in Quarantine, you must also
select the directory to restore them to.
Advanced options89
Tip:
We recommend that you only restore objects with the status false positive, OK, and disinfected, since restoring other objects could lead to
infecting your computer.
• Delete any quarantined object or group of selected objects. Only delete
objects that cannot be disinfected. To delete the objects, select them in
the list and click Delete.
10.1.2. Setting up Quarantine
You can configure the settings for the layout and operation of Quarantine,
specifically:
• Set up automatic scans for objects in Quarantine after each threat
signature update (for more details, see 9.4.4 on pg. 83).
Warning!
The program will not be able to scan quarantined objects immediately
after updating the threat signatures if you are accessing the Quarantine
area.
• Set the maximum Quarantine storage time.
The default storage time 30 days, at the end of which objects are deleted.
You can change the Quarantine storage time or disable this restriction
altogether.
To do so:
1. Open the Kaspersky Anti-Virus 6.0 SOS settings window by clicking
Settings in the main program window.
2. Select Data files from the settings tree.
3. In the Quarantine & Backup section (see Figure 24), enter the length
of time after which objects in Quarantine will be automatically deleted.
Alternately, uncheck the checkbox to disable automatic deletion.
Figure 24. Configuring the Quarantine storage period
90 Kaspersky Anti-Virus 6.0 SOS
10.2. Backup copies of dangerous
objects
Sometimes when objects are disinfected their integrity is lost. If a disinfected file
contains important information which is partially or fully corrupted, you can
attempt to restore the original object from a backup copy.
A backup copy is a copy of the original dangerous object that is created before
the object is disinfected or deleted. It is saved in Backup.
Backup is a special storage area that contains backup copies of dangerous
objects. Files in backup are saved in a special format and are not dangerous.
10.2.1. Actions with backup copies
The total number of backup copies of objects in Backup is displayed in the Data
files in the Service section of the application’s main window. In the right-hand
part of the screen the Backup section displays:
• the number of backup copies of objects created by Kaspersky Anti-Virus
6.0 SOS
• the current size of Backup.
Here you can delete all the copies in Backup with the Clear button. Note that in
doing so the Quarantine objects and report files will also be deleted.
To access dangerous object copies:
left-click in any part of the Backup section.
A list of backup copies is displayed in the Backup tab (see Figure 25). The
following information is displayed for each copy: the path and filename of the
object, the status of the object assigned by the scan, and its size.
Advanced options91
Figure 25. Backup copies of deleted or disinfected objects
You can restore selected copies using the Restore button. The object is restored
from Backup with the same name that it had prior to disinfection.
If there is an object in the original location with that name (this is possible if a
copy was made of the object being restored prior to disinfection), a warning will
be given. You can change the location of the restored object or rename it.
You are advised to scan backup objects for viruses immediately after restoring
them. It is possible that with updated signatures you will be able to disinfect it
without losing file integrity.
You are advised not to restore backup copies of objects unless absolutely
necessary. This could lead to an infection on your computer.
You are advised to periodically examine the Backup area, and empty it using the
Delete button. You can also set up the program so that it automatically deletes
the oldest copies from Backup (see 10.2.2 on pg. 93).
92 Kaspersky Anti-Virus 6.0 SOS
10.2.2. Configuring Backup settings
You can define the maximum time that backup copes remain in the Backup area.
The default Backup storage time is 30 days, at the end of which backup copies
are deleted. You can change the storage time or remove this restriction
altogether. To do so:
1. Open the Kaspersky Anti-Virus 6.0 SOS settings window by clicking
Settings
2. Select Data files from the settings tree.
3. Set the duration for storing backup copies in the repository in the
Quarantine and Backup section (see Figure 24) on the right-hand part
of the screen. Alternately, uncheck the checkbox to disable automatic
deletion.
in the main program window.
10.3. Reports
Every virus task scan and update are recorded in a reports.
The total number of reports created by the program and their total size is
displayed by clicking on Data files in the Service section of the main program
window. The information is displayed in the Reports box.
To view reports:
Left-click anywhere in the Reports box to open the Protection window,
which summarises protection given by the application. The window will
open to the Reports tab.
The Reports tab (see Figure 26 lists the latest reports on virus scan tasks run
during the current session of Kaspersky Anti-Virus 6.0 SOS. The status is listed
beside each task, for example, stopped or complete. If you want to view the full
history of report creation for the current session of the program, check
report history.
To review all the events reported for a task:
Select the name of the task on the Reports tab and click the Details
button.
Show
Advanced options93
Figure 26. Reports on virus scan task operation
A window will then open that contains detailed information on the performance of
the selected task. The resulting performance statistics are displayed in the upper
part of the window, and detailed information is provided on tabs in the center of
the window.
• The Detected tab contains a list of dangerous objects detected by a virus
scan task.
• The Eventstab displays task events.
• The Statisticstab contains detailed statistics for all scanned objects.
• The Settings tab displays settings used by virus scans or threat signature
updates.
You can export the entire report as a text file. This feature is useful when an error
has occurred which you cannot eliminate on your own, and you need assistance
from Technical Support. If this happens, the report must be sent as a .txt file to
Technical Support to enable our specialists can study the problem in detail and
solve it as soon as possible.
To export a report as a text file:
Click Save as and specify where you want to save the report file.
94 Kaspersky Anti-Virus 6.0 SOS
After you are done working with the report, click Close.
There is an Actions button on all the tabs (except Settings and Statistics)
which you can use to define responses to objects on the list. When you click it, a
context-sensitive menu opens with a selection of these menu items (depending
on the task the report relates to, menu options may change; all possible option
are shown below):
Disinfect – attempts to disinfect a dangerous object. If the object is not
successfully disinfected, you can leave it on this list to scan later with an
updated threat signatures or delete it. You can apply this action either to
one object on the list or to several selected objects.
Discard – delete the record of detecting the object from the list.
Add to trusted zone – exclude the object from protection. A window will
open with an exclusion rule for the object.
Neutralize All – neutralize all objects on the list. Kaspersky Anti-Virus 6.0
SOS will attempt to process the objects using threat signatures.
Discard All – clear the report on detected objects. When you use this
function, all detected dangerous objects remain on your computer.
Go to File – open the folder where the object is located in Windows
Explorer.
Search www.viruslist.com
Encyclopedia on the Kaspersky Lab website.
Search www.google.com
engine.
Search – enter search terms for objects on the list by name or status.
In addition, you can sort the information displayed in the window in ascending
and descending order for each of the columns, by clicking on the column head.
– go to a description of the object in the Virus
– find information on the object using this search
10.3.1. Configuring report settings
To configure settings for creating and saving reports:
1. Open the Kaspersky Anti-Virus 6.0 SOS settings window by clicking
Settings
2. Select Data files from the settings tree.
3. Edit the settings in the Reports box (see Figure 27) as follows:
in the main program window.
• Allow or disable logging informative events. These events are
generally not important for security. To log events, check
Log non-critical events;
Advanced options95
• Choose only to report events that have occurred since the last
time the task was run. This saves disk space by reducing the
report size. If Keep only recent events is checked, the
report will begin from scratch every time you restart the task.
However, only non-critical information will be overwritten.
• Set the storage time for reports. By default, the report storage
time is 30 days, at the end of which the reports are deleted. You
can change the maximum storage time or remove this
restriction altogether.
Figure 27. Configuring report settings
10.3.2. The
This tab (see Figure 28) contains a list of dangerous objects detected by
Kaspersky Anti-Virus 6.0 SOS. The full filename and path is shown for each
object, with the status assigned to it by the program when it was scanned or
processed.
If you want the list to contain both dangerous objects and successfully
neutralized objects, check
To process dangerous objects detected by Kaspersky Anti-Virus 6.0 SOS, press
the Neutralize button (for one object or a group of selected objects) or
Neutralize all (to process all the objects on the list). After each object is
Detected
Show neutralized objects.
Figure 28. List of detected dangerous objects
tab
96 Kaspersky Anti-Virus 6.0 SOS
processed, a message will appear on screen. Here you will have to decide what
to do with them next.
If you check
applied to all objects with the status selected from the list before beginning
processing.
10.3.3. The
This tab (see Figure 29) provides you with a complete list of all the important
events in virus scans and threat signature.
These events can be:
Critical events are events of a critical importance that point to problems in
Important events are events that must be investigated, since they reflect
Informative messages are reference-type messages which generally do
Apply to all in the notification window, the action selected will be
Events
program operation or vulnerabilities on your computer. For example,
virus detected, error in operation.
important situations in the operation of the program. For example,
stopped.
not contain important information. For example, OK, not processed.
These events are only reflected in the event log if
checked.
tab
Show all events is
Figure 29. Events that take place in component operation
The format for displaying events in the event log may vary with the task. The
following information is given for update tasks:
• Event name
• Name of the object involved in the event
Advanced options97
• Time when the event occurred
• Size of the file loaded
For virus scan tasks, the event log contains the name of the object scanned and
the status assigned to it by the scan/processing.
10.3.4. The Statistics tab
This tab (see Figure 30) provides you with detailed statistics on and virus scan
tasks. Here you can learn:
• How many objects were scanned for dangerous traits as a task was
running. The number of scanned archives, compressed files, and
password protected and corrupted objects is displayed.
• How many dangerous objects were detected, not disinfected, deleted, or
placed in Quarantine.
Figure 30. Component statistics
10.3.5. The Settings tab
The Settings tab (see Figure 31) displays a complete overview of the settings for
virus scans and program updates. You can find out the current security level for
a virus scan, what actions are being taken with dangerous objects, or what
settings are being used for program updates. Use the Change settings
configure the component.
You can configure advanced settings for virus scans:
• Establish the priority of scan tasks used if the processor is heavily loaded.
Concede resources to other applications checkbox is checked
The
by default. With this feature, the program tracks the load on the processor
link to
98 Kaspersky Anti-Virus 6.0 SOS
and disk subsystems for the activity of other applications. If the load on
the processor increases significantly and prevents the user's applications
from operating normally, the program reduces scanning activity. This
increases scan time and frees up resources for the user's applications.
Figure 31. Component settings
• Set the computer’s mode of operation for after a virus scan is complete.
You can configure the computer to shut down, restart, or go into standby
or sleep mode. To select an option, left-click on the hyperlink until it
displays the option you need.
You may need this feature if, for example, you start a virus scan at the
end of the work day and do not want to wait for it to finish.
However, to use this feature, you must take the following additional steps:
before launching the scan, you must disable password requests for
objects being scanned, if enabled, and enable automatic processing of
dangerous objects, to disable the program’s interactive features.
10.4. General information about the
program
You can view general information on the program in the Service section of the
main window (see Figure 32).
All the information is broken into three sections:
• The program version, the date of the last update, and the number of
threats known to date are displayed in the Product info box.
• Basic information on the operation system installed on your computer is
shown in the System info box.
Advanced options99
• Basic information about the license you purchased for Kaspersky Anti-
Virus 6.0 SOS is contained in the License info box.
You will need all this information when you contact Kaspersky Lab Technical
Support (see 10.6 on pg. 102).
Figure 32. Information on the program, the license, and the system it is installed on
10.5. Managing licenses
Kaspersky Anti-Virus 6.0 SOS needs a license key to operate. You are given the
key when you buy the product and it gives you the right to use the program from
the day you install the key.
Without a license key, unless a trial version of the application has been activated,
Kaspersky Anti-Virus 6.0 SOS will run in one update mode. The program will not
download any new updates.
If a trial version of the program has been activated, after the trial period expires,
Kaspersky Anti-Virus 6.0 SOS will not run.
When a commercial license key expires, the program will continue working,
except that you will not be able to update threat signatures. As before, you will be
100 Kaspersky Anti-Virus 6.0 SOS
able to scan your computer for viruses, but only using the threat signatures that
you had when the license expired. We cannot guarantee that you will be
protected from viruses that surface after your program license expires.
To avoid infecting your computer with new viruses, we recommend extending
your Kaspersky Anti-Virus 6.0 SOS license. The program will notify you two
weeks prior to the expiration of your license, and for the next two weeks it will
display this message every time you open it.
To renew the license, you will need to purchase and install a new application
license key or enter an application activation code. To do so:
Contact your product vendor and purchase an application license key or
application code.
or:
Obtain a license key or activation code directly from Kaspersky Lab by
clicking the Purchase license
link in the license key window (see Figure
33). Complete the form on our website. Once payment is made, a link will
be sent to the email address you entered in the order form. This link will
enable you to download an application license key or obtain an activation
code.
Figure 33. License information
Kaspersky Lab regularly has special pricing offers on license extensions for our
products. Check for specials on the Kaspersky Lab website in the Products ÆSales and special offers area.
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