Kanguru U2D2 User Manual

KANGURU USB DUPLICATOR

USER MANUAL

Model no. U2D2

Notices and Information

BEFORE FIRST USE

This user’s manual is intended for use with the latest firmware version. If any of the functions on your unit are different from those mentioned here, please contact Kanguru Solutions to receive the latest

firmware version.

Copyright© 2012, Kanguru Solutions. All rights reserved. DOS®, Windows XP®, Windows Vista Apple® and Macintosh® are registered trademarks of Apple Computer Inc. All other brand or product names are trademarks of their respective companies or organizations.

, and Windows 7TM are registered trademarks of Microsoft Inc.

DISCLAIMER

The Kanguru USB Duplicator only supports USB devices that are USB-IF compliant. If you are making duplications using USB devices that are not USB-IF compliant, the USB Duplicator may not function properly. The Kanguru USB Duplicator will also not work with hardware encrypted/protected USB devices.

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user himself is responsible for the copyright laws, and is fully responsible for any illegal actions taken.

CUSTOMER SERVICE

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

LIMITED WARRANTY

Kanguru Solutions guarantees that every Kanguru USB Duplicator will be free from defects in workmanship and materials for 1 year from the date of purchase. This product carries a *1 year limited warranty on the power supply, controller, and all internal components. This warranty does not apply if, in the judgment of Kanguru Solutions, the product fails due to damage from handling, accident, abuse, misuse, or if it has been used in a manner not conforming to the product’s instructions, has been modified in anyway, or the warranty labels have been removed. If the product proves defective during this warranty period, call Kanguru Solutions Technical Support in order to obtain a RMA required for service.

Kanguru Solutions does not offer money back returns on its duplicator product lines due to the unique nature of the product. All units will be fully supported under manufacturer’s and/or extended warranty plans.

Table of Contents

1. Introduction .......................................................................................... 4

1.1 Technical Specifications ............................................................... 5

1.2 Package Contents ..........................................................................5

2. Getting to Know Your Kanguru USB Duplicator ................................ 6

2.1 Parts and Functions........................................................................6

2.2 Hardware Setup .............................................................................7

2.3 Navigating the User Interface ....................................................... 8

3. USB Duplicator Operations .................................................................9

3.1 Synchronous Copy.........................................................................9

3.2 Asynchronous Copy....................................................................... 11

4. Device Menu Overview .......................................................................13

Table of Contents

5. Troubleshooting ...................................................................................17

6. Error Codes ..........................................................................................18

7. Notices and Safety ...............................................................................20

8. Warranty ............................................................................................... 23

9. Tech Support ........................................................................................23

10. RMA Procedure ...................................................................................24

1. Introduction

Congratulations on your purchase of the Kanguru USB Duplicator by Kanguru Solutions. The Kanguru USB Duplicator is a high speed, stand-alone USB2.0 duplicator with an internal hard drive that can duplicate, erase or verify up to 7, 15, 23 or 31 USB devices (depending on model). The duplicator has many advanced features for the IT professional, yet is easy enough to for a novice to use.

The Kanguru USB Duplicator copies data with fast copy speeds of up to 33MB/s*.

* Actual data transfer rate performance dependant upon drive

Note: The Kanguru USB Duplicator only supports USB drives that are USB-IF compliant. If you are making duplications using USB drives that are not USB-IF compliant, the USB Duplicator may not function properly. The Kanguru USB Duplicator will also not work with hardware encrypted/protected USB drives.

Introduction

FEATURES

√ Supports: USB1.1, USB2.0 and USB3.0 A-type devices √ Data Transfer Rate: up to 33MB/s (Per USB Port)* √ Full and Brief copy modes √ Synchronous and Asynchronous copy modes √ Copy, Compare, Erase from 7, 15, 23 or 31 USB devices (depending on model) √ Multi-task processing capability. Each USB port has an independent processing unit. √ Drive size and brand independent √ One-year Standard Warranty: This system comes complete with a one-year warranty that covers

parts.

√ Clones any file system: including DOS, FAT, FAT32, NTFS, HFS+, EXT2, EXT3, EXT4. √ Complete stand-alone functionality. No PC required.

* Actual data transfer rate performance dependent upon drive

Technical Specifications / Package Contents

1.1 Technical Specifications

Model # U2D2-7 U2D2-15 U2D2-23 U2D2-31

Display

Input

Max Number of Targets

Max number of external USB hard drives supported

Supported Media

Transfer Speed

Dimensions

Weight

Voltage

Power

Operating Temperature

Operating Humidity

20 x 2 Monochrome LCD

4 x Push Buttons - Up, Down, OK, ESC

4 x Shortcut buttons

7 15 23 31

7 15 23 23

USB1.1, USB2.0, USB3.0 A-type devices

Up to 33MB/s

15.5”x7”x7” 15.5”x7”x10” 17.5”x7”x13.5” 18”x7”x17”

10 lbs. 19 lbs. 27 lbs. 31 lbs.

110/220V

300W

41ºF - 122ºF

15% - 90%

1.2 Package Contents

• Kanguru USB Duplicator unit

• AC Power Cord

• User manual

• User registration form

If any of the above items are missing, please call Kanguru Solutions’ Tech Support department at: (508) 376-4245, extension 2 and replacement parts will be shipped to you ASAP.

Parts and Functions

2. Getting to Know Your Kanguru USB Duplicator

Before you start using your Kanguru USB Duplicator, please take a moment to read this chapter and familiarize yourself with the duplicator.

2.1 Parts and Functions

1. LCD and user interface

2. Source port

3. LED status indicators

4. Target ports

5. System power On/Off button

6. Ventilation fans

7. Power cord input

8. 110/220 Voltage switch

9. Internal power supply switch

Note: The above image is a representation of a Kanguru USB Duplicator. Your duplicator may appear different but operation is identical.

Hardware Setup

2.2 Hardware Setup

To setup your Kanguru USB Duplicator for use:

1. Before plugging in the AC Power Cable, please make sure that the voltage switch located on the back of the duplicator is adjusted to match your local voltage 110V/220V and the internal power supply switch is in the On position.

2. Do not connect any USB drives before powering on the unit.

3. Push the power button located on the front of the unit to turn the system on.

The system will start up and you will see some initialization screens. When the system has finished initializing you will enter the Main menu. You are now ready to use your Kanguru USB Duplicator.

Things to remember:

• The Kanguru USB Duplicator supplies USB bus power to all drives. Most USB flash drives can operate using USB bus power alone. If your USB device normally requires an external power source to operate (most external USB Hard Drives require an external power source), then it will still require that power source.

• Throughout this manual we will be referring to Source and Targets. The Source refers to the device that contains the master data. Targets refer to devices that will be copied to.

• It is OK to connect and disconnect Source or Target drives while the Kanguru USB Duplicator is powered on. However, do NOT disconnect drives while the machine is executing an operation. Do not unplug devices while their activity lights are blinking! Please wait until a solid green light or solid red light appears next to the drive before removing it.

• Make sure that your USB drives are USB-IF compliant. USB drives that are not USB-IF compliant may not work with the USB Duplicator.

• The USB Duplicator’s internal power supply is controlled by a switch located on the back of the unit. Make sure that this switch is turned on.

• Every USB port has a set of LED status indicator lights, one Red the other Green. Reference the following chart to understand the meaning of the lights.

Green LED Red LED Description

Off Off No device is connected to this port. Blinking Off This port is actively in the process of reading/writing. On Off A device is connected to this point and awaiting commands. Off On An error occurred on this port

• Do not power off the USB Duplicator while the system is performing a task.

• Always use the Shutdown function before powering off your duplicator. Failure to do will increase

the risk of damaging the system.

Navigating the User Interface

2.3 Navigating the User Interface

Kanguru Solutions designed the user interface with the professional in mind. The interface is fast, responsive, and concise. This means that very few key presses are needed to achieve a desired action.

The user interface is controlled by 4 navigation buttons located to the right of the LCD screen: Up, Down, ‘ENT’ and ‘ESC’.

• The Up and Down buttons are used to select different menu items.

• The ‘ENT’ button is your confirmation button and allows you to proceed to the next screen.

• The ‘ESC’ button is your cancel button and will return you to the previous screen.

Additionally, there are 4 shortcut buttons located under the LCD screen: F1, F2, F3, F4. The shortcut buttons allow you to select a common function with a single button press.

• The F1 shortcut button will run a Brief Copy when pressed. Brief Copy is explained in the next chapter.

• The F2 shortcut button will run a Full Copy when pressed. Full Copy is explained in the next chapter.

• The F3 shortcut button will run a Device Scan when pressed. The duplicator will rescan all ports and search for any connected USB devices.

• The F4 shortcut button will prepare the duplicator system for shutdown when pressed.

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