Kanguru Mobile Clone 1HD Duplicator User Manual

Kanguru Mobile Clone 1HD SATA

User Manual

Model no.: KCLONE-1HD-MBC

Notices and Information

Please be aware of the following points before using your KanguruClone

Copyright© 2011, Kanguru Solutions. All rights reserved. Windows XP®, Windows Vista® and Windows 7® are registered trademarks of Microsoft Inc. Apple® and Macintosh® are registered trademarks of Apple Computer Inc. IBM and OS/2 are registered trademarks of the International Business Machines Corporation. All other brand or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user himself is responsible for the copyright laws, and is fully responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

Legal notice

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the Distance between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Table of Contents

1. INTRODUCTION................................................................................................5

1.1 Package Contents......................................................................................5

1.2 Specifications.............................................................................................6

1.3 Parts and Functions ..................................................................................7

1.4 Hardware Setup ........................................................................................8

1.5 Function Diagram .....................................................................................9

2. THE USER INTERFACE ...................................................................................10

2.1 The Menus .................................................................................................11

2.1.1 The Main Menu ............................................................................11

2.1.2 The Setup Menu ...........................................................................11

2.1.3 The Advanced Setup Menu .........................................................11

3. DUPLICATION MODES ....................................................................................12

3.1 Brief Mode .................................................................................................12

3.2 Resize Mode ..............................................................................................12

3.3 Full Mode .................................................................................................12

4. DEFINING COPY AND/OR COMPARE .........................................................13

4.1 Set Copy Functionality .............................................................................13

4.2 Set Compare Functionality ......................................................................13

4.3 Set Copy & Compare Functionality .......................................................13

5. DUPLICATION ..................................................................................................14

5.1 Duplicating From a Master HDD ............................................................14

5.2 Duplicating From a Storage Center ........................................................15

5.2.1 Formatting a hard drive as a Storage Center ............................15

5.2.2 Loading a Master HDD image to the Storage Center ...............15

5.2.3 Duplicating an image file stored on a Storage Center ..............16

6. OTHER OPERATIONS .....................................................................................18

6.1 Erase ..........................................................................................................18

6.2 Wipe ...........................................................................................................19

6.3 Verify ..........................................................................................................20

6.4 Load ...........................................................................................................21

Table of Contents

7. SETUP MENU ......................................................................................................22

7.1 Set Copy .....................................................................................................22

7.2 Set Compare ..............................................................................................22

7.3 Button Sound ............................................................................................23

7.4 Select Image File .......................................................................................23

7.5 Delete Image File ......................................................................................23

7.6 Format Source ..........................................................................................24

8. ADVANCED SETUP MENU ..............................................................................25

8.1 Device Info .................................................................................................25

8.2 System Info ................................................................................................26

8.3 Set to Default .............................................................................................26

8.4 HPA Check ................................................................................................27

8.5 No Capacity Check ...................................................................................27

8.6 Max UDMA Mode ....................................................................................27

8.7 Skip Read Error ........................................................................................28

8.8 Load Full Image ........................................................................................28

8.9 Total Copy Count ......................................................................................28

8.10 Update Firmware ....................................................................................29

9. ERROR CODE LIST ..........................................................................................30

10. FAQ .....................................................................................................................30

11. TROUBLESHOOTING ....................................................................................31

12. WARRANTY INFORMATION ........................................................................32

13. TECHNICAL SUPPORT ..................................................................................33

Introduction / Package Contents

1. INTRODUCTION

Congratulations on your purchase of the Kanguru Mobile Clone Hard Drive Duplicator from Kanguru Solutions.

The Kanguru Mobile Clone is a high speed, stand-alone SATA/PATA hard drive duplicator that can clone just about any hard drive. With all the features of Kanguru’s full-size hard drive duplicators, transfer rates up to 6GB/min and a small form factor, the Kanguru Mobile Clone HD Duplicator is the perfect addition to any IT technician’s toolbox.

Features

√ Up to 6GB/min transfer rates √ Natively supports 3.5” PATA and 2.5”/3.5” SATA hard drives √ HDD size and brand independent. √ Clones any operating system: including DOS, Win98, Win2K, Win NT, Win XP, Win Vista, Win

7, Linux, Mac and many more.

√ 3 Copy Operations:

○ Brief Copy - Copies only sectors with data (compatible with most major file systems) ○ Resize Copy - Copies HDDs with different capacities ○ Full Copy - Sector for sector duplication

√ Post duplication Compare √ Secure Disk Wipe √ Read Verify diagnostic √ Supports HPA (Host Protection Area) copy √ Load images to a Storage Center for convenient access to common duplication jobs √ One-year Standard Warranty

1.1 Package Contents

If any of the following items are missing, please call Kanguru Solutions’ Tech Support department at: (508) 376-4245, extension 2 and replacement parts will be shipped to you ASAP.

• 1 x Kanguru Mobile Clone HD Duplicator

• 1 x AC adapter

• 1 x Power cable

• 2 x IDE Data Cable

• 2 x IDE Power Cable

• 2 x SATA Data/Power Cable

• 1 x Quick Start Guide

Specifications

1.2 Specifications

Model KCLONE-1HD-MBC

Connection Interface

Transfer rate Up to 6GB/min

LCD Screen 20 x 2 Characters back-lit LCD

Input Device 2 Push Buttons

Dimensions 6.2” x 4” x 1.5”

Weight 2 lbs.

Power Supply 110/220V 60W

Operating Temperature 41ºF ~ 95ºF

Relative Humidity 20% ~ 80%

2.5”/3.5” SATA

3.5” PATA

Parts and Functions

1.3 Parts and Functions

IDE data connection

SATA data/power connection

IDE power connection

Power port

Target IDE / SATA

IDE Power

TARGET

RUN button

LCD Display

Hard Drive Duplicator

SET button

SET RUN

IDE Power

IDE power connection

SATA data/power connection

SOURCE

Source IDE / SATA

IDE data connection

Hardware Setup

1.4 Hardware Setup

1. Place the Kanguru Mobile Clone where there is proper ventilation. Avoid using the Kanguru Mobile Clone in environments with high temperatures or extreme humidity.

2. Make sure that sufficient power is supplied to the KanguruClone. Incorrect power will cause faulty operation.

3. You are now ready to begin using your Kanguru Mobile Clone. To begin, turn on the duplicator by connecting the power adapter from an electrical outlet to the unit’s power port.

Things to remember

• Make sure that sufficient power is supplied to the Kanguru Mobile Clone. Incorrect power may cause faulty operation.

• The KanguruClone supplies power to drives during a duplication session. There is no need to connect an external power source to the drives. The unit can supply up to 1.5A at 12V and up to 1A at 5V to each drive.

Note: the drives are not powered until you execute an operation.

• It is OK to connect and disconnect Master or Target drives while the Kanguru Mobile Clone is powered on. However, do NOT connect or disconnect drives while any operation is running or is in progress.

• The supplied cables are NOT standard cables like the ones found in a PC. Do not attempt to use these cables in a PC nor to use PC cables with the Kanguru Mobile Clone. Doing so may cause damage to the unit and/or drives.

• Connect all Master and Target hard drives before you execute an operation.

Function Diagram

1.5 Function Diagram

The User Interface

2. THE USER INTERFACE

Kanguru Solutions designed the Kanguru Mobile Clone’s menu system with the professional in mind. The menu system is fast, responsive, and easy to navigate. This means fewer key presses are needed to achieve a desired action.

Important! The menu system is controlled by 2 push buttons located below the LCD screen.

[BRIEF ] COPY

SET RUN

The ‘SET’ and ‘RUN’ buttons can be pressed in two ways:

• Tap – the button is pressed and released immediately. If the BTN. SOUND option is enabled (see section 7.3 Button Sound on page 23), a Tap will be accompanied by a short audible tone.

• Hold – the button is pressed and held for 2 seconds. If BTN. SOUND option is enabled (see section 7.3 Button Sound on page 23), a Hold will be accompanied by a short audible tone, followed by a higher pitched tone.

Note: When following the instructions listed in this manual, please pay close attention to whether you should tap a button or hold a button. The same button may function one way if tapped and another way if held.

The Menus

2.1 The Menus

There are three tiers to the Mobile Clone’s user interface: Main menu, Setup menu and Advanced Setup menu

2.1.1 The Main Menu

The Main menu contains the main duplication operations: BRIEF, RESIZE, FULL, ERASE, WIPE, VERIFY and LOAD. The duplicator will start in this menu by default.

[BRIEF ] COPY

• Tap the ‘SET’ button to navigate through the different operations within the Main menu.

• Tap the ‘RUN’ button to execute an operation.

2.1.2 The Setup Menu

The SETUP menu contains options for configuring the way your duplicator operates. From the Main menu, hold the ‘SET’ button to enter the SETUP menu.

SETUP >[ ] SET COPY

• Tap the ‘SET’ button to navigate through the different SETUP menu options

• Tap the ‘RUN’ button to select/configure an option.

• While in the SETUP menu, hold the ‘SET’ button to return to the Main menu.

2.1.3 The Advanced Setup Menu

The ADVANCED SETUP menu contains advanced options for configuring the way your duplicator operates. From the SETUP menu, tap the ‘SET’ button to navigate to the ADVANCED SETUP option and then tap the ‘RUN’ button to enter the ADVANCED SETUP menu.

ADVANCED SETUP >DEVICE INFO

• Tap the ‘SET’ button to navigate through the different menu options.

• Tap the ‘RUN’ button to select/configure an option.

• While in the ADVANCED SETUP menu, hold the ‘SET’ button to return to the SETUP menu.

+ 23 hidden pages