Kanguru KUSB-DUPE User Manual

Kanguru USB Duplicator 9,

Kanguru USB Duplicator 20HD, 30HD, 40HD

& Kanguru Combo Duplicators

User Manual

1 TO 9 USB DUPLICATOR

20 TARGET, 30 TARGET, 40 TARGET USB DUPLICATOR WITH HD

& KANGURU COMBO DUPLICATORS

BEFORE FIRST USE

This user’s manual is intended for use with the latest firmware version. If any of the functions on your unit are different from those mentioned here, please contact Kanguru Solutions to receive the latest

firmware version.

Copyright© 2009, Kanguru Solutions. All rights reserved. DOS®, Windows 95®, Windows 98®, Windows NT®, Windows 2000®, Windows ME®, Windows XP® and Windows VistaTM are registered trademarks of Microsoft Inc. Apple® and Macintosh® are registered trademarks of Apple Computer Inc. IBM and OS/2 are registered trademarks of the International Business Machines Corporation. All other brand or product names are trademarks of their respective companies or organizations.

DISCLAIMER

The Kanguru USB Duplicator only supports USB devices that are USB-IF compliant. If you are making duplications using USB devices that are not USB-IF compliant, the USB Duplicator may not function properly. The Kanguru USB Duplicator will also not work with hardware encrypted/protected USB devices.

Before first Use

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user himself is responsible for the copyright laws, and is fully responsible for any illegal actions taken.

CUSTOMER SERVICE

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

LIMITED WARRANTY

Kanguru Solutions guarantees that every Kanguru USB Duplicator will be free from defects in workmanship and materials for 1 year from the date of purchase. This product carries a *1 year limited warranty on the power supply, controller, and all internal components. The warranty does not cover any USB cables, Power cables, or USB devices used in conjunction with the Kanguru USB Duplicator. This warranty does not apply if, in the judgment of Kanguru Solutions, the product fails due to damage from handling, accident, abuse, misuse, or if it has been used in a manner not conforming to the product’s instructions, has been modified in anyway, or the warranty labels have been removed. If the product proves defective during this warranty period, call Kanguru Solutions Technical Support in order to obtain a RMA required for service. When returning a product, mark the RMA number clearly on the outside of the package, and include a copy of your original proof of purchase.

Kanguru Solutions does not offer money back returns on its duplicator product lines due to the unique nature of the product. All units will be fully supported under manufacturer’s and/or extended warranty plans.

TABLE OF CONTENTS

1. INTRODUCTION..................................................................................4

1.1 WELCOME ...............................................................................................................4

1.2 KANGURU USB DUPLICATOR PACKAGE CONTENTS ....................................4

1.3 FEATURES ...............................................................................................................4

1.4 SPECIFICATIONS ...................................................................................................6

2. GETTING TO KNOW YOUR KANGURU USB DUPLICATOR .....6

2.1 USING YOUR KANGURU USB DUPLICATOR FOR THE FIRST TIME ............6

2.2 THE USER INTERFACE .........................................................................................7

2.3 FUNCTION DIAGRAM ..........................................................................................8

3. USING YOUR KANGURU USB DUPLICATOR ................................9

3.1 COPYING .................................................................................................................9

3.2 COMPARING COPIED USB DEVICES ...............................................................10

3.3 COMBINED COPY & COMPARE FUNCTIONS ................................................10

3.4 HARD DRIVE AND SELECT MODES ................................................................11

Table of Contents

4. ADVANCED FEATURES ...................................................................16

4.1 VERIFY A USB DEVICE .......................................................................................16

4.2 ERASE A USB DEVICE ........................................................................................16

5. THE SETUP MENU ............................................................................17

6. ERROR CODES .................................................................................19

7. F.A.Q.’S .................................................................................................20

8. WARRANTY ........................................................................................20

9. RMA PROCEDURE ............................................................................21

10. TECH SUPPORT ...............................................................................21

1. INTRODUCTION

1.1 WELCOME

Congratulations on your purchase of the Kanguru USB Duplicator by Kanguru Solutions. The Kanguru USB Duplicator is a high speed, stand-alone USB duplicator that can clone, format, and verify up to 5, 9, 20, 30, or 40 USB devices (dependant on the number of modules included with the model). The duplicator has many advanced features for the IT professional, yet a novice can begin cloning USB storage devices within minutes of taking it out of the box. Just select the function you wish to perform, attach your Master drive and 1 to 40 target drives (depending on model), and the Kanguru USB Duplicator will start automatically.

The Kanguru USB Duplicator copies the content from a Master USB drive to up to nine Target drives. With fast copy speeds of up to 10MB/s, the Kanguru USB Duplicator is one of the fastest USB duplicating systems available.

Note: The Kanguru USB Duplicator only supports USB devices that are USB-IF compliant. If you are making

duplications using USB devices that are not USB-IF compliant, the USB Duplicator may not function properly. The Kanguru USB Duplicator will also not work with hardware encrypted/protected USB devices.

Introduction

1.2 KANGURU USB DUPLICATOR PACKAGE CONTENTS

• 1 – Kanguru USB Duplicator unit with internal power supply.

• 1 – AC power supply.

• This manual w/ user registration card.

Note: Models KUSB-DUPE-20HD, KUSB-DUPE-30HD, KUSB-DUPE-40HD and KUSB-DUPECMB1 contain an internal hard drive. These models have several extra functions that are used to manage image files stored on the internal hard drive.

If any of the above items are missing, please call Kanguru Solutions’ Tech Support department at: (508) 376-4245, extension 2 and replacement parts will be shipped to you ASAP.

1.3 FEATURES

√ Supports: USB1.0 and USB2.0 transfer modes √ Data Transfer Rate: up to 10MB/sec (Per USB Port)* √ Copy, Compare, Erase from 5 - 40 USB devices (depending on models) √ Drive size and brand independent: Master and Target drives can be different sizes, brands, and

capacities.

√ One-year Standard Warranty: This system comes complete with a one-year warranty that covers

parts and a 90 day warranty for labor.

√ Clones any file system: including DOS, Win98, Win2K, Win NT, Win XP, Win Vista, Linux,

Mac, and many more (Full Copy mode only). The USB Duplicator is also able to copy raw data.

√ 14 available functions**

* Data transfer rate performance based on flash drive. ** Hard Drive Functions only available on units with an internal hard drive.

Functions

Introduction

Full Copy

Brief Copy

Resize Copy

Full Compare

Brief Compare Compares only sectors with data

Full Copy/Compare Combination of Full Copy and Full Compare

Brief Copy/Compare Combination of Brief Copy and Brief Compare

Resize Copy & Compare Combination of Resize Copy and Brief Compare

Verify Verifies the integrity of your data

Erase Erases target drives sector by sector

Full data copy, sector by sector. Supports RAW data copy, including cloning all major file systems.

Copies only sectors with data by scanning the file system on the master drive. Supports FAT/FAT32/NTFS/EXT2/EXT3/ XFS/HPFS file systems.

Copy between drives with different capacities. Only supports copying smaller capacity to larger capacities.

Compares Master to Target drives sector by sector for accuracy.

Card Reader

Load & Copy*

Brief Select*

Full Select*

* Hard Drive Functions only available on units with an internal hard drive.

Agency Approvals: Please check the Kanguru Solutions website.

Mode for using the USB Duplicator with flash memory cards attached via card readers

Loads data from a USB storage device to the installed Hard Drive in the form of either a Full or Brief image

• Select Source IMG

• Delete IMG File

• Rename IMG File

• HD Disk Usage

• HD Clean

• Select Source IMG

• Delete IMG File

• Rename IMG File

• HD Disk Usage

• HD Clean

Advanced Features:

• Verify - Scans USB drives for bad sectors

• Full Erase - Erases all data on USB drive

Getting to Know Your Kanguru USB Duplicator

1.4 SPECIFICATIONS

Dimensions • Duplicator 9 15” (L) x 7 1/3” (W) x 6 3/4” (H)

• Duplicator 20HD 15.5” (L) x 7” (W) x 10.5” (H)

• Duplicator 30HD 17.75” (L) x 7” (W) x 13.75” (H)

• Duplicator 40HD 18” (L) x 7” (W) x 17” (H)

• Duplicator Combo 17 ¾” (L) x 7” (W) x 13 ¾” (H)

Operating Temperature 5 ~ 55 C Relative Humidity 20% ~ 60% Weight • Duplicator 9 11.5lbs (5.21 KGs)

• Duplicator 20HD 18 lbs

• Duplicator 30HD 21 lbs

• Duplicator 40HD 27.4 lbs

• Duplicator Combo 26.35 LBS

Power Supply 300W, 4P Power (5V and 12V) Input Device 2 Push Buttons

◦

2. GETTING TO KNOW YOUR KANGURU USB DUPLICATOR

2.1 USING YOUR KANGURU USB DUPLICATOR FOR THE FIRST TIME

1. Before plugging in the AC Power Cable, please make sure that the voltage is adjusted to the same as your local voltage 110V/220V.

2. Make sure no USB drives are connected when powering on the unit.

3. You are now ready to begin using your Kanguru USB Duplicator. To begin, turn on the unit using the power switch located on the back panel. Select the desired function and then insert the Master USB drive in the top left USB port.

4. If your unit contains an internal hard disk that has been newly installed, you have to run the “Create System HD” function; otherwise the unit will not function properly.

Note: The hard drive shipped with the unit has already been formatted and does not require you to run the “Create System HD” function.

Things to remember:

• The Kanguru USB Duplicator is powered by an internal power supply that is controlled by a rocker switch located at the rear of the unit.

• The Kanguru USB Duplicator supplies USB bus power to all drives. Most USB Flash Drives can operate using USB bus power only. If your USB device normally requires an external power source to operate (most USB Hard Drives require an external power source), then it will still require that added power source.

• It is OK to connect and disconnect Master or Target drives while the Kanguru USB Duplicator is powered on. However, do NOT disconnect drives while the machine is performing a function. Do not unplug devices while their activity lights are blinking! Please wait until the solid green light and OK message or solid red light and Fail message are displayed for the specified drive before removing it. When performing a Copy or Compare function, you can remove a Master drive once all the Target drives have been removed, even if the indicator light above the Master drive is still blinking.

• Make sure that the USB devices are USB-IF compliant. USB devices that are not USB-IF compliant will not work with the USB Duplicator.

• The USB Duplicator will not work with hardware encrypted/protected USB devices.

Getting to Know Your Kanguru USB Duplicator

2.2 THE USER INTERFACE

Kanguru Solutions designed the user interface (UI) with the professional in mind. The UI is fast, responsive, and concise. This means that very few key presses are needed to achieve a desired action.

The UI is controlled by 2 buttons located to the right of the LCD screen marked as ‘A’ and ‘B’.

There are two tiers to the Kanguru USB Duplicator user interface:

COPY MENU

1. By default, the unit will boot to this menu.

2. Press the ‘A’ button to toggle between the different functions within the Copy Menu.

○ BRIEF COPY, FULL COPY, BRIEF COMPARE, FULL COMPARE, BRIEF CPY&CMP,

FULL CPY&CMP, RESIZE COPY, RESIZE CPY&CMP, VERIFY, ERASE

○ LOAD & COPY, FULL SELECT, BRIEF SELECT modes are only available on units with

a built in hard drive.

SETUP MENU

1. From the Copy Menu, press and hold the ‘A’ button for 2 seconds to enter the Setup Menu

2. Once in the Setup Menu, press the ‘A’ button to navigate the different options and press the ‘B’ button to enter an option.

3. Press and hold the ‘A’ button for 2 seconds to exit the Setup Menu and return to the Copy Menu.

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