Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses
incurred while using this product. The user himself is responsible for the copyright laws, and is fully
responsible for any illegal actions taken.
Customer Service
To obtain service or technical support for your system, please contact Kanguru Solutions Technical
Support Department at 508-376-4245, or visit www.Kanguru.com for web support.
Legal notice
In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct,
indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions
offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed,
implied, or statutory, with respect to its products or the contents or use of this documentation and
all accompanying software, and specifically disclaims its quality, performance, merchantability, or
fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products,
software, or documentation without obligation to notify any individual or entity.
Export Law Compliance
Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the
specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru
product without first obtaining the approval of Kanguru Solutions and the appropriate export license
from the Department of Commerce or other agency of the United States Government. Kanguru
Solutions has a wide range of products and each product family has different license requirements
relative to exports.
FCC Compliance Statements
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the Distance between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Congratulations on your purchase of the KanguruClone HD SATA Pro Disk Duplicator from Kanguru
Solutions.
The KanguruClone is a high speed, stand-alone SATA disk duplicator that can simultaneously create
up to 7, 14 or 23 SATA HDD or SSD copies (depending on model). The duplicator has many advanced
features for the IT professional, yet a novice can begin cloning hard drives within minutes of taking it
out of the box. With ultra fast copy speeds of up to 12GB/min, the KanguruClone is one of the fastest
cloning systems available.
Features
√ Up to 12GB/min transfer rates√ HDD size and brand independent. √ Supports all standard SATA hard drives. √ IDE hard drives supported with adapters (sold separately)√ One-year Standard Warranty: This system comes complete with a one-year parts and 90 day
labor warranty. One-year and two-year extended warranties available, contact Kanguru sales for
more information.
√ Clones any operating system: including Window, Linux, Mac and many more.√ 5 Copy Operations:
○ Smart Copy - System automatically detects the most efficient copy method○ Brief Copy - Copies only sectors with data (compatible with most major file systems)○ Resize Copy - Copies HDDs with different capacities○ Disk Copy - Sector for sector duplication○ Ratio Copy - Copies a defined percentage of the Master HDD
√ Powerful diagnostic functions√ Robust logging software (Windows only)√ Supports HPA (Host Protection Area) and DCO (Device Configuration Overlay) √ Up to 999 x wipe cycles (7 x wipe cycles complies with the 5220-22.M Standard)√ Load disk images to a Storage Center for convenient storage
Introduction
1.1 Package Contents
If any of the following items are missing, please call Kanguru Solutions’ Tech Support department at:
(508) 376-4245, extension 2 and replacement parts will be shipped to you ASAP.
• KanguruClone Hard Drive Duplicator unit with internal power supply
• Quick Start Guide
• Power Cable
• RS-232 to USB2.0 Converter Cable
• SATA Connection Cables
○ 7 Target Models: 8x SATA data + power cable ○ 15 Target Models: 16x SATA data + power cable ○ 23 Target Models: 24x SATA data + power cable
• Daisy Chain Cable (15HDS and 23HDS models only)
Note: 3.5” IDE adapters sold separately
6
1.2 Specifications
KanguruClone 7HDS - PRO
LCD Screen20 x 2 Characters back-lit LCD
Input Device7 Push Buttons
Dimensions15.5” x 13.5” x 9”
Weight16.5 lbs.
Power Supply400W 115V/230V 12A/6A Autoswitching
Operating Temperature41ºF ~ 122ºF
Relative Humidity15% ~ 90%
KanguruClone 15HDS - PRO
LCD Screen20 x 2 Characters back-lit LCD
Input Device7 Push Buttons
Introduction
Dimensions16” x 21” x 9.5”
Weight25 lbs.
Power Supply800W 115V/230V 12A/6A Autoswitching
Operating Temperature41ºF ~ 122ºF
Relative Humidity15% ~ 90%
KanguruClone 23HDS - PRO
LCD Screen20 x 2 Characters back-lit LCD
Input Device7 Push Buttons
Dimensions26” x 19.5” x 9.5”
Weight39 lbs.
Power Supply2x 600W 115V/230V 12A/6A Autoswitching
Operating Temperature41ºF ~ 122ºF
Relative Humidity15% ~ 90%
7
1.3 Hardware Setup
1. Place the KanguruClone where there is proper ventilation. Avoid using the KanguruClone in
environments with high temperatures.
2. Make sure that sufficient power is supplied to the KanguruClone. Incorrect power will cause
faulty operation. It is highly recommended that you use a UPS (uninterruptible power supply)
with the KanguruClone.
3. You are now ready to begin using your KanguruClone. To begin, turn on the unit by flipping the
power switch located on the back panel.
Things to remember
• Make sure that sufficient power is supplied to the KanguruClone. Incorrect power will cause
faulty operation. It is highly recommended that you use a UPS (uninterruptible power supply)
with the KanguruClone.
Parts and Functions
• The KanguruClone is powered by an internal power supply that is controlled by a rocker switch
located at the rear of the unit.
• The KanguruClone supplies power to all drives during a cloning session. There is no need to
connect an external power source to the drives. The unit can supply up to 1.5A at 12V and up to
1A at 5V to each drive.
Note: the drives are not powered until you start a copy operation.
• It is OK to connect and disconnect Master or Target drives while the KanguruClone is powered
on. However, do NOT connect or disconnect drives while any operation is running or is in
progress. The green LED light will blink to indicate that the unit is cloning or operating.
• The supplied cables are NOT standard cables like the ones found in a PC. Do not attempt to use
these cables in a PC nor to use PC cables with the KanguruClone. Doing so may cause damage
to the unit and drives.
• Your the Source port is labeled ‘S’. Target ports are any other ports labeled with a number.
• Connect all Master and Target hard drives before you execute an operation.
8
1.4 Function Tree Diagram
Parts and Functions
9
2. THE USER INTERFACE
2.1 The LCD Display and Control Panel
HARD DRIVE DUPLICATOR
The User Interface
: Up (Menu/Option Scroll Up)
: Down (Menu/Option Scroll Down)
: Enter, Forward, OK, Execute
: Escape, Back, Cancel
: Shortcut button to BRIEF COPY
: Shortcut button to DISK ERASE
ESC
ENT
: Shortcut button to DISK COPY
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2.2 One Touch Operation
All HDS-PRO Duplicators feature a One Touch button.
One Touch button
The One Touch button simplifies operations by allowing you to press one buttong to start and clear
jobs. The button’s color changes depending on the duplicator’s status:
• Blue - Standby. Press the button to start the current job
• Blinking Green - Operation in progress. Pressing the button has no action.
• Solid Green - Operation completed, passed. Press the button to clear the job results and return
to standby.
• Red - Operation completed, failed. Press the button to clear the job results and return to standby.
The User Interface
2.3 Understanding the LCD Display
The LCD display allows you to easily navigate and operate the Kanguru Duplicator. After the Kanguru
Duplicator boots up, you will see the following screen.
BRIEF COPY 0
0 PASS 0 FAIL
While the Kanguru Duplicator is executing certain functions (i.e. Copy, Compare, Copy & Compare,
Erase, Load) the LCD will display the following information on screen.
Number of drives
Current operation
Total amount of data
BRIEF COPY 7 250.0G
60.96G 25% 109MB/s
Data processed
Progress indicator
11
Transfer rate
2.4 The Menus
There are three tiers to the duplicator user interface: Main menu, Setup Selection menu and the Setup
menus.
2.4.1 The Main Menu
The Main menu contains the main duplication operations (e.g. Copy, Compare, Erase, Load, etc.).
The duplicator will boot into this menu by default.
BRIEF COPY 0
0 PASS 0 FAIL
• Tap the UP/DOWN buttons to navigate through the different operations within the Main menu.
• Tap the ‘ENT’ button to execute an operation.
• Tap the ‘ESC’ button to enter the Setup Selection Menu
The User Interface
2.4.2 The Setup Selection Menu
From the Main Menu, tap the ‘ESC’ button to enter the Setup Selection Menu. The duplicator contains
four Setup subcategories used to configure the way different features on the duplicator operate. The
Setup sub-categories are: Main, Advanced, Storage Center and About
SETUP
SETUP-MAIN
• Tap the UP/DOWN buttons to navigate through the different Setup Options.
• Tap the ‘ENT’ button to enter the selected Setup Option.
• Tap the ‘ESC’ button to return to the Main Menu
2.4.3 The Setup Menus
Each of the individual Setup Menus contain options for configuring the way your duplicator operates.
SETUP-MAIN
• Tap the UP/DOWN buttons to navigate through the different menu options.
• Tap the ‘ENT’ button to select/configure an option.
• Tap the ‘ESC’ button to return to the Setup Selection Menu
[ ] HPA CHECK
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3. GENERAL OPERATION
3.1 Duplication Modes
The KanguruClone can copy hard drives in one of five ways: SMART mode, BRIEF mode, RESIZE
mode, DISK mode and RATIO mode.
After the Copy operation has been completed, you can manually run a Compare operation to compare
the data on the Source drive against the data on the Target drives to ensure that the all data was copied
successfully. If you select a ‘Copy & Compare’ action the duplicator will automatically run the
Compare operation after the Copy operation is completed.
3.1.1 Smart Copy
SMART mode checks the Source and Target drives and determines which copy mode is the most
efficient and automatically operates in that mode.
General Operation
1. First the duplicator will try to detect the Source drive’s file system. If it does not recognize the
file system then it will copy in Disk mode. The Duplicator recognizes the following file systems:
FAT, FAT32, exFAT, NTFS, EXT2, EXT3, EXT4, XFS, RFS, HFS, HFS+
2. If the duplicator is able to recognize the file system of the Source, it will compare the capacity
between the Source and the Target.
○ If the Source is formatted in a Windows file system and its capacity is smaller than the Target
then the duplicator will copy in Resize mode.
○ If the Source’s capacity is equal to the Target, then it will copy in Brief mode.
○ If the Target drives are of mixed capacities, it will determine a suitable copy mode based on
the capacity of the smallest Target drive.
3.1.2 Brief Copy
BRIEF mode copies only the sectors that contain data and skips any blank sectors (including
information hidden in sub channels). This mode supports the following file systems: FAT, FAT32,
exFAT, NTFS, EXT2, EXT3, EXT4, HFS, HFS+, JFS, XFS.
Note: If the Source is not formatted as a supported file system then the duplicator will automatically
switch to Disk mode. If you want to copy an unsupported file system in Brief mode, you will need to
enable Advanced Brief mode (see section 6.1.23 Advanced Brief Mode on page 38).
13
General Operation
3.1.3 Resize Copy
Resize mode is used to copy between Source and Target drives of different capacities. Resize copy
supports the following file systems: FAT, FAT32, NTFS. If the Source is not formatted as a supported
file system then the duplicator will automatically switch to Disk mode. When duplicating in Resize
mode, Target drives should all be the same capacity.
All KanguruClone HD SATA Pro duplicators support copying from a smaller Source drive to larger
Target drives. Duplicators running firmware version 6.10 or later have the ability to copy from a
larger Source to a smaller Target. This is extremely useful when cloning an operating system from a
larger capacity HDD to a smaller capacity SSD.
In order to clone from a larger Source to a smaller Target, the following two conditions are met:
• The Master drive must be a Windows OS drive, formatted NTFS or FAT32. Large to small
resizing is not supported for Mac or Linux operating systems.
• The total data content on the Master must be smaller than the total capacity on the Target (e.g.
if the Master drive is a 500GB HDD with 100GB of used space, then the Target drive capacity
must be greater than 100GB.
Other things to be aware of:
• Encrypted partitions are not supported by Resize.
• The exFAT file system is not supported by Resize.
• Hidden/boot partitions are supported, as are multi-partitions as long as they are formatted NTFS
or FAT32.
• In a multi-partition situation, hidden/boot partitions are not resized. NTFS and FAT32 partitions
are resized proportionally.
• There is an option “Resize Last Partition” that can be enabled which will instruct the duplicator
to resize only the last FAT32/NTFS partition on the Master drive.
Note: When using Resize Copy to duplicate a drive with multiple partitions, each partition will be
expanded equally in proportion to the remaining unallocated space. If you want to resize only the
last partition on the drive, you will need to enable the Resize Last Partition setup option (see section
6.2.26 Resize Last Partition on page 49).
14
General Operation
3.1.4 Disk Copy
Disk mode copies drives sector by sector from the Source to the Target(s), and supports all major OS
formats (DOS/Windows/Mac/Linux). This mode is the slowest copy mode, but the safest.
3.1.5 Ratio
The Ratio Copy operation allows you to copy a defined percentage of the Master hard drive. The
Master hard drive is divided in 1000 units. You must define the beginning and ending percentages
before using this operation. To define the percentages you have to enter the Advanced Setup menu,
and configure the SET RATIO START and SET RATIO LENGTH options. For more information see
section 6.2.11 Set Ratio Start on page 45 and section 6.2.12 Set Ratio Length on page 45.
15
3.2 Duplication
The KanguruClone Duplicator can operate in either one of two duplication methods:
• With a Master HDD as the source
• With a Storage Center as the source
Both methods are described in the following sections.
3.2.1 Duplicating From a Master HDD
Using a Master HDD as the Source is the simplest and most convenient way to perform the duplication
process.
IMPORTANT! Connect all Master and Target hard drives before you execute an operation.
To execute the duplication of a Master HDD:
General Operation
1. From the Main menu, tap the UP/DOWN buttons to navigate to the desired copy mode. For
more information on the different available copy modes see chapter 3.1 Duplication Modes on
page 13.
The screen will display the following:
Number of Targets detected
Current Copy Mode
BRIEF COPY 0
0 PASS 0 FAIL
Total successful copies
Total failed copies
Note: The system will not detect any connected drives before the duplication starts. Therefore
the “Number of Targets detected” value will remain zero until you execute the copy process.
2. Once you have selected the desired copy mode, tap the ‘ENT’ button to execute. The duplication
process begins as the system initializes the connected disks. After this point the system will be
able to display the number of connected targets correctly.
BRIEF COPY 0
ANALYZING...
16
General Operation
3. Once all connected disks have been detected and initialized, the duplication process begins.
During duplication the screen will display the following information:
Number of target drives
Current operation
Total amount of data
BRIEF COPY 7 250.0G
5 60.96G 25% 109MB/s
Target drive indicator
Data processed
Progress indicator
Transfer rate
WARNING! Do not disconnect any drives while they are in use. You can tell if a drive is in
use if the LED next to it is blinking. Wait for a solid green or red LED before disconnecting a
drive. If you want to cancel the current process, press and hold the ‘ESC’ button and wait for
a solid red LED to come on.
4. When the copy process has completed, you will receive a message saying “Remove xPS xFL”,
where “x” indicates the number of drives that passed (PS) and failed (FL). Target drives that
passed will have a green LED displayed next to it. Target drives that failed the duplication
process will display a red LED next to it.
5. Tap the ‘ENT’ button to return to the Main menu.
Note: The duplicator will keep a running count of the number of passed and failed drives until
you change copy modes.
BRIEF COPY 0
7 PASS 0 FAIL
17
General Operation
3.2.2 Duplicating From a Storage Center
The KanguruClone hard drive duplicator allows you to turn a standard hard drive into a Storage
Center. You can load images of your Master HDDs directly to the Storage Center providing you with
a convenient way to store common Source files as images.
3.2.2.1 Formatting a hard drive as a Storage Center
First you need to format a hard drive as a Storage Center:
1. From the Main menu, tap the ‘ESC’ button to enter the Setup Selection Menu.
2. From the Setup Selection Menu, tap the UP/DOWN buttons to navigate to the ‘SETUPSTORAGE CENTER’ option.
3. Tap the ‘ENT’ button to enter the Storage Center Setup menu.
4. From the Storage Center Setup menu, tap the UP/DOWN buttons to navigate to the ‘MAKE
STORAGE CENTER’ operation.
5. Connect the hard drive that you want to format as a Storage Center to the Source port on the
duplicator. WARNING! Making a hard drive into a storage center drive will require it to be
formatted, which will erase any data previously saved to it.
6. Tap the ‘ENT’ button to execute the ‘MAKE STORAGE CENTER’ option.
7. A confirmation screen appears. Tap the ‘ENT’ button to proceed with formatting the hard drive
as a Storage Center ,or tap the ‘ESC’ button to cancel.
Caution! Formatting will erase any data currently stored on the hard drive.
Once the format has completed successfully, tap any button to return to the Storage Center Setup
menu. Your hard drive has now been formatted as a Storage Center. You can now load images of
Master HDD’s to the Storage Center for convenient duplication.
Note: When connected directly to a computer, a hard drive formatted as a Storage Center will not be
recognized by most operating systems. The Storage Center uses a proprietary format not recognized
by most operating systems.
18
General Operation
3.2.2.2 Loading a Master HDD image to the Storage Center
Once you have formatted a hard drive to act as a Storage Center, you can use the duplicator to load
images of your Master HDD’s to the Storage Center. To load a Master HDD image to the Storage
Center:
1. Connect the Storage Center to the Source port.
2. Connect the Master drive you are imaging to the last Target port on the duplicator (either #7, #15
or #23 depending on model).
3. From the Main menu, tap the UP/DOWNbuttons to navigate to ‘LOAD IMAGE’. You will see
the following screen:
LOAD IMAGE
0 PASS 0 FAIL
4. Tap the ‘ENT’ button. The duplicator will initialize the disks and then ask you to input a 3-digit
name for the image file. Up to 127 file names can be saved in the Storage Center.
Please input
[001] SELECT IMAGE
a) The file name consists of three digits. The digit furthest to the left will be blinking, indicating
that it is currently selected. Tap the UP/DOWN button to increase/decrease the digit by one.
b) Tap the ‘ENT’ button to select the next digit to the right. Tap the UP/DOWN button to
increase/decrease the digit by one.
Note: If your duplicator displays the error message, “TARGET NOT FORMATTED” then
the hard drive connected to the Source port has not been formatted as a Storage Center yet
(see section 3.2.2.1 Formatting a hard drive as a Storage Center on page 18).
5. When you have completed naming the image file, press and hold the ‘ENT’ button for three
seconds and the Load process will begin.
Note: If the image file name you entered already exists for an image file previously loaded on
the Storage Center, the system will ask you to confirm overwriting the previously saved file.
Tap the ‘ENT’ button to confirm or tap the ‘ESC’ button to cancel.
Size of Source data
Amount of data loaded
6. When the load process has completed you can remove the Master HDD.
LOAD IMAGE 1 63.63G
2.12G 3% 143M/s
Data transfer rate
Percentage completed
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