Kanguru Defender KDH3B, Defender KDH3B-SSD User Manual
Kanguru Defender
Copyright 2013, All Rights Reserved
HDD / SSD
User Manual
Model no:
KDH3B, KDH3B-SSD
Notices and Information
NOTICES AND INFORMATION
Please be aware of the following points before using your Kanguru Defender
Copyright © 2013 Kanguru Solutions. All rights reserved.
Windows 2000®, Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered
trademarks of Microsoft Inc. All other brands or product names are trademarks of their respective
companies or organizations.
Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred
while using this product. The user is solely responsible for the copyright laws, and is fully responsible
for any illegal actions taken.
Customer Service
To obtain service or technical support for your system, please contact Kanguru Solutions Technical
Support Department at 508-376-4245, or visit www.Kanguru.com for web support.
Legal notice
In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect,
special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds
for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory,
with respect to its products or the contents or use of this documentation and all accompanying software,
and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Kanguru Solutions reserves the right to revise or update its products, software, or documentation without
obligation to notify any individual or entity.
Export Law Compliance
Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the
specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru
product without first obtaining the approval of Kanguru Solutions and the appropriate export license from
the Department of Commerce or other agency of the United States Government. Kanguru Solutions has
a wide range of products and each product family has different license requirements relative to exports.
Defragmenting Flash Memory Warning
Do not attempt to defragment a Kanguru Defender Solid State Drive. Flash memory does not need to be
defragmented and does not gain any performance by doing so. Defragmenting your solid state drive can
actually degrade the flash memory which may reduce the drive’s total capacity and lifespan.
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Table of Contents
1. Introduction ...............................................................................................................4
1.1 Package Contents ..................................................................................................4
1.2 System Requirements ...........................................................................................4
1.3 Features .................................................................................................................5
1.4 Technical Specifications .......................................................................................6
2. General Operation ....................................................................................................7
2.1 Parts and Functions ...............................................................................................7
2.2 Hardware Setup ....................................................................................................8
3. Kanguru Defender Manager ....................................................................................9
3.1 Running KDM ......................................................................................................9
3.2 The Setup Wizard .................................................................................................11
3.2.1 Selecting a Setup Language ........................................................................11
3.2.2 Resetting the Device through the Setup Wizard .........................................12
3.2.3 Activating On-board Antivirus Protection ..................................................13
3.2.4 Setting a Password ......................................................................................14
3.2.5 KRMC Cloud ..............................................................................................15
3.2.6 Contact Info ................................................................................................16
Table of Contents
3.3 Unlocking the Security Partition ..........................................................................17
3.3.1 Resetting from the Login Screen ................................................................18
3.4 Using the Virtual Keyboard to Enter Your Password ...........................................19
3.5 Encrypting Files and Folders ................................................................................20
3.6 On-board Antivirus ...............................................................................................21
3.6.1 Device Scan ................................................................................................22
3.6.2 Path Scan .....................................................................................................23
3.6.3 File Scan ......................................................................................................24
3.7 Changing Your Password ......................................................................................25
3.8 KRMC Cloud Settings .........................................................................................26
3.9 Changing Languages ............................................................................................27
3.10 Online Documentation ........................................................................................28
3.11 About KDM ........................................................................................................28
4. Updating Your Defender HDD .................................................................................29
4.1 Updating standard edition drives ..........................................................................29
4.2 Updating KRMC enterprise edition drives ...........................................................29
4.3 Verifying the download checksum........................................................................30
5. Safely Removing Your Kanguru Defender .............................................................31
5.1 Unmounting Your Defender .................................................................................31
5.2 Safely Removing from Windows .........................................................................32
6. Warranty Information ..............................................................................................33
7. Tech Support ..............................................................................................................33
Appendix A - Proxy Support ...............................................................................................34
Appendix B - Windows XP Settings ...................................................................................35
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Introduction / Package Contents / System Requirements
1. Introduction
The Kanguru Defender is a hardware encrypted, tamper proof drive. The Defender contains two
partitions: a read-only, CD-ROM partition and a secure, encrypted partition. The CD-ROM partition
contains the login application that will allow you to access the secured partition.The secure partition is
where you store your data.
The Kanguru Defender drive secures your important data through:
• 256-bit AES hardware encryption (XTS-mode)
• Secure password protection
1.1 Package Contents
Please check the contents of the package you received. If any of the parts listed below are missing, please
contact Kanguru Solutions (508-376-4245) and you will be shipped replacement parts immediately.
• Kanguru Defender Drive
• USB3.0 Cable
• Carry pouch
• Quick Start Guide
• Registration Form
1.2 System Requirements
• 1 Available USB port (USB 3.0 recommended)
• 256MB of internal DDR RAM (1GB or higher recommended)
• 500MHz internal CPU (1GHz or faster recommended)
• Supported operating system (32 and 64 bit compatible)
○ Windows 2000 SP 4, Windows XP SP 3, Windows Server 2003, Win Vista, Win 7, Win 8
Note: Windows XP requires a few modifications that need to be made by a user with administrator
privileges in order to use this device properly. See Appendix B: Windows XP Settings on page 33
for more details.
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Features / Remote Management Capability
1.3 Features
√ 256-bit AES hardware encryption (XTS-mode)
√ Password protected data partition for your secure files
√ Does NOT require Admin privileges
√ Driverless installation (Plug & Play)
√ High-strength aluminum housing
√ Tamper-proof design
√ Water resistant
√ On-board antivirus protection
Remote Management Capability
Kanguru Defender drives can be remotely managed using the Kanguru Remote Management Console
(KRMC). KRMC is a web-based application that gives administrators a complete USB management
system. KRMC is available in two different options: Customer hosted enterprise version or a Kanguru
hosted Cloud version. Please contact Kanguru Solutions if you have any questions about which option
would be the best fit for your organization.
With KRMC you will be able to:
√ Create and manage a master password for your Defenders
√ Remotely delete all data on a target drive
√ Schedule actions for present or future times
√ Audit at administrator and super administrator level
√ Locate devices via IP address (IP Address / network location)
√ Locate devices via hostname
√ Create remote policy modifications like:
○ Password strength and length (e.g. 10 characters: 2 upper, 2 numbers, etc)
○ Limit invalid login attempts (e.g. 3 retries before drive is wiped)
○ Rate at which password should be changed (e.g. every 30, 60, or 90 days)
○ Change user password
○ Change master password
√ Create user groups
Your Kanguru Defender does not come with KRMC enabled by default.
For more information about KRMC, visit: https://www.kanguru.com/index.php/flash-management
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1.4 Technical Specifications
General Specifications
Interface USB3.0 5Gbps (backwards compatible with USB2.0)
Encryption Features Hardware based 256-bit AES encryption (XTS-mode)
Drive interface SATA II 3Gbps
Operating Temp 32°F ~ 158°F (0°C – 70°C)
Dimensions 5.5” x 3.5” x 1”
Kanguru Defender HDD
Technical Specifications
Capacities
1
250GB, 500GB, 1TB
Rotation Speed 5400
Cache Size 8MB
Reliability 750,000 hrs
Access Time 8.5 - 11ms
Weight 10.3 oz
Kanguru Defender SSD
Capacities
1
128GB, 256GB
Write Cycles 10,000 write cycles / block
Mean Time Between Failure 1,000,000 hours
Access Time 0.4ms
Weight 9.6 oz
1
Kanguru Solutions defines a gigabyte (GB) as 1,000,000,000 bytes.
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General Operation / Parts and Functions
2. General Operation
This chapter contains information on how to use your Kanguru Defender. Please read these sections
carefully.
2.1 Parts and Functions
Activity Indicator LED
Power Indicator LED
USB A
USB Cable
USB Micro-B
USB Cover
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Hardware Setup
2.2 Hardware Setup
Follow these instructions to connect the Defender drive to your computer:
1. Remove the USB cable from the side of the Defender. The easiest way to release the cable is by
pulling out the USB A side first, as shown in the image below.
↓
2. On the other side of the drive, pull open the rubber USB cover to reveal the USB port.
3. Connect the Micro B side of the USB cable to the Defender’s USB port. Connect the A side of the
USB cable to your computer. The LED indicators on the side of the drive will light up. You are now
ready to begin using your Kanguru Defender drive.
USB A
to computer
↓
USB Micro-B
to drive
↓
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Kanguru Defender Manager / Running KDM
3. Kanguru Defender Manager
Kanguru Defender Manager (referred to throughout this manual as “KDM”) is the client program
preloaded on the Defender’s CD-ROM partition. The user needs to login to KDM in order to access the
secure, encrypted partition. KDM comes pre-installed on your Defender drive. No installation on your
PC is necessary.
3.1 Running KDM
To run KDM from a Windows operating system, simply connect your Defender drive to your computer
through a USB port. The KDM application should start automatically if Autorun is enabled.
If KDM does not start automatically:
1. Open My Computer and open the Defender’s CD-ROM partition. The drive letter (e.g. D:, E:, F:)
will depend on your computer.
2. Double-click on the KDM.exe file to launch the KDM application.
If it is your first time running KDM you will need to complete the setup wizard in order to set your
security password (see section 3.2 The Setup Wizard on page 11). If you have already setup your
security password, you will be prompted to login (see section 3.3 Unlocking the Security Partition on
page 17)
Caution! The KDM.exe file needs to remain on your Defender’s CD-ROM partition at all times. Always
run the application from the Defender’s CD-ROM partition. Do not try to copy KDM.exe or run KDM.
exe from your computer’s hard drive.
Note: Windows 7 users may not see the removable disk partition until you have logged into KDM. If
you are running Windows 7 and for any reason need to see the removable disk before you log into KDM
please refer to the instructions on p.10.
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Running KDM
Attention Windows 7 Users
Windows 7 users may not see the removable disk partition until you have logged into KDM. This is
normal.
If you are running Windows 7 and for any reason need to see the removable disk before you log into
KDM, you will need to configure Windows in the following manner:
Note: This is user preference only. There is no need to configure Windows in order to use your Defender.
1. From My Computer, click on the Organize menu and then select Folder and search options.
2. The Folder Options window appears. Scroll down to the option for “Hidden Files and Folders” and
select Show hidden files, folders, and drives.
3. Click on the OK button to finish configuring Windows. The removable disk is now visible before
you log into KDM.
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The Setup Wizard / Selecting a Setup Language
3.2 The Setup Wizard
When you start KDM for the first time you will be greeted by the Setup Wizard. Follow the Setup Wizard
instructions to create a security password for your Defender’s secure, encrypted partition.
Caution! Once the Setup Wizard has started, you should not disconnect your Defender without either
first completing the Setup Wizard or closing the Setup Wizard by clicking on the X button.
3.2.1 Selecting a Setup Language
The default language for the Setup Wizard is set to English. To run the Setup Wizard in a different
language:
1. From the Start screen, click on the
icon next to the Language Menu.
2. A list of available languages will appear in a drop down menu. Select your desired language from
the drop down menu. The Setup Wizard will switch to the new language.
3. Click on the Next button to continue to the next step.
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Resetting the Device through the Setup Wizard
3.2.2 Resetting the Device through the Setup Wizard
If you experience any problems while completing the Setup Wizard, you may have to perform a device
reset before you can complete the setup process.
To perform a device reset while in the Setup Wizard:
1. From anywhere in the Setup Wizard, click on the Prev button until you return to the Start Screen.
2. On the Start Screen you will see a Reset button in the bottom-left corner of the application window.
Click on the Reset button.
3. A dialog box appears asking you to confirm the reset. Click on Ye s to reset your device to the
factory default settings.
After the device has been reset to the factory default setting you will be required to restart the Setup
Wizard.
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