Kanguru Defender Elite30 KDFE30 User Manual

Kanguru Defender Elite30

User Manual

Model no: KDFE30

Notices and Information

NOTICES AND INFORMATION

Please be aware of the following points before using your Kanguru Defender

Copyright © 2014 Kanguru Solutions. All rights reserved. Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered trademarks of Microsoft Inc. All other brands or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user is solely responsible for the copyright laws, and is fully responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

Legal notice

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.

Defragmenting Flash Memory Warning

Do not attempt to defragment your Kanguru Defender Flash Drive. Flash memory does not need to be defragmented and does not gain any performance by doing so. Defragmenting your flash drive can actually degrade the flash memory which may reduce the drive’s total capacity and lifespan.

Table of Contents

1. Introduction .................................................................................................... 4

1.1 Package Contents .......................................................................................4

1.2 System Requirements ................................................................................4

1.3 Features ......................................................................................................5

1.4 Technical Specifications ............................................................................6

2. Kanguru Defender Manager Elite30 ............................................................7

2.1 Running KDMElite30 ..............................................................................7

2.1.1 Running KDMElite30 on Windows ....................................................... 7

2.1.2 Running KDMElite30 on Mac OS X .....................................................9

2.2 The Setup Wizard ......................................................................................10

2.2.1 Selecting a Setup Language ............................................................10

2.2.2 Activating On-board Antivirus Protection (Windows only) ............11

2.2.3 Setting a Password ...........................................................................12

2.2.4 KRMC Cloud ..................................................................................13

2.2.5 Contact Info ..................................................................................... 14

2.2.6 Resetting the Device through the Setup Wizard .............................. 15

2.3 Unlocking the Security Partition ...............................................................16

2.3.1 Resetting from the Login Screen ............................................................ 17

2.4 Using the Virtual Keyboard to Enter Your Password ................................ 18

2.5 Encrypting Files and Folders ..................................................................... 19

2.6 On-board Antivirus (Windows only) ......................................................... 20

2.6.1 Device Scan ......................................................................................21

2.6.2 Path Scan ........................................................................................... 22

2.6.3 File Scan ............................................................................................23

2.6.4 Antivirus License .............................................................................. 24

2.7 Security Settings ........................................................................................ 25

2.7.1 Changing Your Password .................................................................. 26

2.7.2 KRMC Cloud Settings ..................................................................... 27

2.8 Changing Languages .................................................................................28

2.9 Online Documentation ...............................................................................29

2.10 About KDMElite30 ................................................................................. 29

2.11 Unmounting Your Defender Elite30 ........................................................ 30

Table of Contents

3. Updating Your Defender Elite30 ................................................................... 31

3.1 Updating standard edition drives ............................................................... 31

3.2 Updating KRMC enterprise edition drives ................................................ 32

3.3 Verifying the download checksum ............................................................32

4. Safely Removing Your Kanguru Defender Elite30 ..................................... 33

4.1 Safely Removing from Windows .............................................................. 33

4.2 Safely Removing from Mac OS X ............................................................33

5. Warranty Information ...................................................................................34

6. Tech Support ..................................................................................................34

7. Appendix A - Proxy Support ......................................................................... 35

1. Introduction

The Kanguru Defender Elite30 is a hardware encrypted, tamper proof USB3.0 flash drive. The Defender Elite30 contains two partitions: a CD-ROM partition and a secure, encrypted partition. The CD-ROM partition contains the login application that will allow you to access the secured partition.

The Kanguru Defender Elite30 flash drive secures your sensitive data using:

• 256-bit AES hardware encryption

• Secure password protection

1.1 Package Contents

Please check the contents of the package you received. If any of the parts listed below are missing, please contact Kanguru Solutions (508-376-4245) and you will be shipped replacement parts immediately.

• Kanguru Defender Elite30 USB Flash Drive

• Quick Start Guide

• Registration Form

Introduction

1.2 System Requirements

• 1 Available USB port (USB 2.0 or USB 3.0 Recommended)

• 256MB of internal DDR RAM or more

• 500MHz internal CPU or faster

• Operating Systems (32 and 64 bit compatible)

○ Windows Server 2003, Windows Server 2008, Windows 2000 SP 4, Windows XP SP2*, Win

Vista, Win 7, Win 8

○ Max OS X 10.5 and above (compatible with Intel-based Macs only)

* In line with Microsoft’s End-of-Support announcement for Windows XP, Kanguru Solutions is ending

support for the Windows XP platform. While our products have been quality tested internally on Windows XP, we cannot guarantee normal product operation on an unsupported OS.

Features

1.3 Features

√ 256-bit AES hardware encryption √ Password protected data partition for your secure files √ USB3.0 interface √ Does NOT require Admin privileges √ Driverless installation (Plug & Play) √ High-strength aluminum housing √ Tamper-proof design √ Write protect switch √ On-board antivirus protection

Remote Management Capability

The Kanguru Defender Elite30 flash drive can be remotely managed using the Kanguru Remote Management Console (KRMC). KRMC is a web-based application that gives administrators a complete USB management system.

With KRMC you will be able to:

√ Create and manage a master password for your Defenders √ Remotely delete all data on a target drive √ Schedule actions for present or future times √ Audit at administrator and super administrator level √ Locate devices via IP address (IP Address / network location) √ Locate devices via hostname √ Create remote policy modifications like:

○ Password Strength and Length (e.g. 10 characters: 2 upper, 2 numbers, etc) ○ Limit Invalid Login Attempts (e.g. 3 retries before drive is wiped) ○ Rate at which password should be changed (e.g. every 30, 60, or 90 days) ○ Change user password ○ Change master password

√ Create user groups

You Kanguru Defender Elite30 does not come with KRMC enabled by default. For more information about KRMC, visit: https://www.kanguru.com/index.php/flash-management

1.4 Technical Specifications

General Specifications

Model KDFE30 series

Interface USB 3.0 (USB 2.0 and 1.1 compatible)

Technical Specifications

Max Data Transfer Rates

Read: 140 MB/s Write: 40 MB/s

Memory Type Solid State NAND flash

Encryption Features Hardware based 256-bit AES encryption (XTS mode)

Additional Features

Physical write-protect switch Remote management ready

Write Cycles 10,000 write cycles / block

Data Retention 10 years or more

Operating Temperature 0°C to 70°C

Storage Temperature -25C to 85°C

Humidity Range 20% - 90%

Shock Resistance 1000G Max

Vibration 15G Peak to Peak Max

Weight 10g Dimensions 64mm x 18.5mm x 9mm

Power

Max Read: 5 VDC @ 122mA Max Write: 5 VDC @ 182mA

Kanguru Defender Manager Elite30 / Running KDMElite30 on Windows

2. Kanguru Defender Manager Elite30

Kanguru Defender Manager Elite30 (KDMElite30) is the client program pre-loaded on the Defender Elite30’s CD-ROM partition. The user needs to login to KDMElite30 in order to access the secure, encrypted partition. KDMElite30 comes pre-installed on your Defender Elite30. No installation on your PC is necessary.

2.1 Running KDMElite30

The Kanguru Defender Elite30 is compatible with multiple operating systems. Running the KDMElite30 application can be different depending on the OS your computer is running.

2.1.1 Running KDMElite30 on Windows

To run KDMElite30 from a Windows operating system, simply connect your Defender Elite30 to your computer through a USB port. The KDMElite30 application should start automatically if Autorun is enabled.

If KDMElite30 does not start automatically:

1. Open My Computer and open the Defender Elite30’s CD-ROM partition named KDMElite30. The drive letter (e.g. D:, E:, F:) will depend on your computer.

2. Double-click on the KDMElite30.exe file to launch the KDMElite30 application.

If it is your first time running KDMElite30 you will need to complete the setup wizard in order to set your security password (see section 2.2 The Setup Wizard on page 10). If you have already setup your security password, you will be prompted to login (see section 2.3 Unlocking the Security Partition on page 16)

Caution! The KDMElite30.exe file needs to remain on your Defender Elite30’s CD-ROM partition at all times. Always run the application from the Defender Elite30’s CD-ROM partition. Do not try to copy KDMElite30.exe or run KDMElite30.exe from your computer’s hard drive.

Note: Windows 7 users may not see the removable disk partition until you have logged into KDMElite30. If you are running Windows 7 and for any reason need to see the removable disk before you log into KDMElite30 please refer to the instructions on p.9.

Attention Windows 7 Users

Windows 7 users may not see the removable disk partition until you have logged into KDMElite30 (see

section 2.3 Unlocking the Security Partition on page 16 for more information). This is normal.

If you are running Windows 7 and for any reason need to see the removable disk before you log into KDMElite30, you will need to configure Windows in the following manner:

Note: This is user preference only. There is no need to configure Windows in order to use your Defender.

1. From My Computer, click on the Organize tab and then select Folder and search options.

2. The Folder Options window appears. Scroll down to the option for Hidden Files and Folders and select Show hidden files, folders, and drives.

3. Click on the OK button to finish configuring Windows. The removable disk is now visible before you log into KDMElite30.

Running KDMElite30 on Mac OS X

2.1.2 Running KDMElite30 on Mac OS X

To run KDMElite30 from Mac OS X, connect your Defender Elite30 to your computer through a USB port. A CD icon named ‘KDMElite30’ will appear on the desktop. Double click on the KDMElite30 icon to open it.

In the window that opens, double-click on the KDMElite30.app file to launch the KDMElite30 application.

Caution! The KDMElite30.app file needs to remain on your Defender Elite30’s CD-ROM partition at all times. Always run the application from the Defender Elite30’s CD-ROM partition. Do not try to copy KDMElite30 or run KDMElite30 from your computer’s hard drive.

Note: The KDElite30 icon is not always displayed on the desktop. If you do not see the KDMElite30 icon on your desktop, you can locate the KDMElite30.app file on the CD-Rom partition through the Finder window.

The Setup Wizard / Selecting a Setup Language

2.2 The Setup Wizard

When you start KDMElite30 for the first time you will be greeted by the Setup Wizard. Follow the Setup Wizard instructions to create a security password for your Defender Elite30’s encrypted partition.

Note: Before you can setup your Defender Elite30’s password, the manual write protect switch must be set to the unlock position.

Caution! Once the Setup Wizard has started, you should not disconnect your Defender Elite30 without either first completing the Setup Wizard or closing the Setup Wizard by clicking on the X button.

2.2.1 Selecting a Setup Language

The default language for the Setup Wizard is set to English. To run the Setup Wizard in a different language:

1. From the Welcome screen, click on the icon next to the Language Menu.

2. A list of available languages will appear in a drop down menu. Select your desired language from the drop down menu. The Setup Wizard will switch to the new language.

3. Click on the Next button to continue to the next step.

Activating On-board Antivirus Protection

2.2.2 Activating On-board Antivirus Protection (Windows only)

Note: This section does not apply if you are running the Setup Wizard in Linux or Mac OS X. This section

does not apply to Enterprise Edition users. Antivirus for Enterprise Edition is activated through Kanguru Remote Management Console (KRMC). Enterprise Edition users, please contact your administrator.

KDMElite30 will automatically check if your device has a valid antivirus license key. Note: Your Defender Elite30 will need to be connected to a computer with internet access in order to register for on-board antivirus protection.

If your Defender Elite30 does not already have a valid antivirus license key, then you must fill out the following registration form with the required information and then click on the Apply button in order to activate your one (1) year of free antivirus protection.

Click on the Skip button if you do not wish to activate antivirus protection. If you decide to skip activating your antivirus now, you will not be able to activate it in the future without first resetting your drive to the factory default setting.

Click on the Next button to continue with setting up your Defender Elite30’s security password.

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Kanguru Defender Elite30 KDFE30 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual