Kanguru Defender Elite200 User Manual

Kanguru Defender Elite200

User Manual

Notices and Information

NOTICES AND INFORMATION

Please be aware of the following points before using your Kanguru Defender Elite200

Copyright © 2014 Kanguru Solutions. All rights reserved. Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered trademarks of Microsoft Inc. All other brands or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user is solely responsible for the copyright laws, and is fully responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

Legal notice

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.

Defragmenting Flash Memory Warning

Do not attempt to defragment your Kanguru Defender Flash Drive. Flash memory does not need to be defragmented and does not gain any performance by doing so. Defragmenting your flash drive can actually degrade the flash memory which may reduce the drive’s total capacity and lifespan.

Table of Contents

1. Introduction .................................................................................................................5

1.1 Package Contents ....................................................................................................5

1.2 Kanguru Defender Elite200 Models .......................................................................5

1.3 The Write Protect Switch ........................................................................................6

1.4 System Requirements .............................................................................................7

1.5 Features ...................................................................................................................7

1.6 Technical Specifications .........................................................................................8

2. Kanguru Defender Manager Elite200 .......................................................................9

2.1 Running KDMElite200 .........................................................................................9

2.1.1 Running KDMElite200 on Windows ...........................................................9

2.1.2 Running KDMElite200 on Mac OS X .........................................................11

2.1.3 Running KDMElite200 on Ubuntu Linux ....................................................12

2.1.4 Running KDMElite200 on Red Hat Enterprise Linux 5 ..............................13

Table of Contents

2.2 The Setup Wizard ...................................................................................................14

2.2.1 Selecting a Setup Language .........................................................................14

2.2.2 Activating On-board Antivirus Protection (Windows only) .........................15

2.2.3 Setting a Password ........................................................................................16

2.2.4 KRMC Cloud ...............................................................................................17

2.2.5 Contact Info ..................................................................................................18

2.2.6 Resetting the Device through the Setup Wizard ...........................................19

2.3 Unlocking the Security Partition ............................................................................20

2.3.1 Resetting from the Login Screen ..................................................................21

2.4 Using the Virtual Keyboard to Enter Your Password .............................................22

2.5 Encrypting Files and Folders ..................................................................................23

2.6 On-board Antivirus (Windows only) ......................................................................24

2.6.1 Device Scan ..................................................................................................25

2.6.2 Path Scan ......................................................................................................26

2.6.3 File Scan .......................................................................................................27

2.7 Changing Your Password........................................................................................28

2.8 KRMC Cloud Settings ...........................................................................................29

2.9 Changing Languages ..............................................................................................30

2.10 Online Documentation ..........................................................................................31

2.11 About KDMElite200 .............................................................................................31

2.12 Unmounting Your Defender Elite200 ...................................................................32

3. Updating Your Defender Elite200 ..............................................................................33

3.1 Updating Standard Edition Drives ..........................................................................33

3.2 Updating KRMC Enterprise Edition Drives ...........................................................33

3.3 Verifying the download checksum .........................................................................34

4. Safely Removing Your Kanguru Defender Elite200 ................................................35

4.1 Safely Removing from Windows ...........................................................................35

4.2 Safely Removing from Mac OS X .........................................................................36

4.3 Safely Removing from Linux .................................................................................36

5. Warranty Information ................................................................................................37

6. Tech Support ...............................................................................................................37

Appendix A - Common Criteria Certified Versions ..........................................................38

Appendix B - Proxy Support ...............................................................................................39

Table of Contents

1. Introduction

The Kanguru Defender Elite200 is a hardware encrypted, tamper proof USB flash drive. The Defender Elite200 contains two partitions: a CD-ROM partition and a secure, encrypted partition. The CD-ROM partition contains the login application that will allow you to access the secured partition.

The Kanguru Defender Elite200 flash drive secures your sensitive data using:

• 256-bit AES hardware encryption

• Secure password protection

1.1 Package Contents

Please check the contents of the package you received. If any of the parts listed below are missing, please contact Kanguru Solutions (508-376-4245) and you will be shipped replacement parts immediately.

• Kanguru Defender Elite200 USB Flash Drive

• Quick Start Guide

• USB Extension Cable (32GB-128GB models only)

Introduction

1.2 Kanguru Defender Elite200 Models

The Kanguru Defender Elite200 comes in two models, depending on your drive’s capacity. Differences between the models are detailed in section 1.6 Technical Specifications on page 8.

1GB - 16GB Model 32GB - 128GB Model

The Write Protect Switch

1.3 The Write Protect Switch

The Kanguru Defender Elite200 device features a physical write protect switch.

• Unlocked - Push the write protect switch towards the USB connector side of the device to set it in the unlocked position. When the write protect switch is set in the unlock position, the device will function normally.

• Locked - Push the write protect switch towards the LED side of the device to set it in the locked position. When set in the lock position, the write protect switch will prevent any data from being written to the device’s secure partition.

Important! You may receive an error if you attempt to log in to your device while the write protect switch is set in the locked position. Please check and make sure that the write protect switch is set in the unlocked position when logging into the device. Once you have successfully logged in and mounted the device’s secure partition, you can set the write protect switch to the locked position.

1.4 System Requirements

• 1 Available USB port (USB 2.0 Recommended)

• 256MB of internal DDR RAM or more

• 500MHz internal CPU or faster

• Operating Systems (32 and 64 bit compatible)

○ Windows XP SP3, Windows Server 2003, Win Vista, Win 7, Win 8 ○ Max OS X 10.5 and above (compatible with Intel-based Macs only) ○ Red Hat Enterprise Linux 5, Ubuntu 9/10, Linux Kernel 2.6.02 - 2.6.34

Note: Linux Red Hat users must have Super User or Root privileges to run KDMElite200

1.5 Features

√ 256-bit AES hardware encryption √ FIPS 140-2 (Level 2) Validated √ Password protected data partition for your secure files √ Does NOT require Admin privileges (except with Red Hat Enterprise Linux 5) √ Driverless installation (Plug & Play) √ High-strength aluminum housing √ Tamper-proof design √ Write protect switch √ On-board antivirus protection √ HIPAA Compliant √ Sarbanes Oxley Compliant √ GLB Compliant

System Requirements / Features

Remote Management Capability

The Kanguru Defender Elite200 flash drive can be remotely managed using the Kanguru Remote Management Console (KRMC). KRMC is a web-based application that gives administrators a complete USB management system. With KRMC you will be able to:

√ Create and manage a master password for your Defender drives √ Remotely delete all data on a managed drive √ Schedule actions for present or future times √ Audit at administrator and super administrator level √ Locate devices via IP address (IP Address / network location) √ Locate devices via hostname √ Create remote policy modifications like:

○ Password Strength and Length (e.g. 10 characters: 2 upper, 2 numbers, etc) ○ Limit Invalid Login Attempts (e.g. 3 retries before drive is wiped) ○ Rate at which password should be changed (e.g. every 30, 60, or 90 days) ○ Change user password ○ Change master password

Your Kanguru Defender Elite200 does not come with KRMC enabled by default. For more information about KRMC, visit: https://www.kanguru.com/index.php/flash-management

1.6 Technical Specifications

General Specifications

Interface USB 2.0 (USB 1.1 compatible)

Encryption Features Hardware based 256-bit AES encryption

Windows XP SP3*, Server 2003, Vista, 7, 8 Max OS X 10.5 and above (Intel based only)

OS Compatibility

Write Cycles 10,000 write cycles / block

Data Retention 10 years or more

Operating Temp 0°C – 70°C

Humidity Range 20% - 90%

Red Hat Enterprise Linux 5, Ubuntu 9/10, Ubuntu 11, OpenSUSE11.1 Linux Kernel 2.6.02 - 2.6.34 32 and 64 bit compatible

Technical Specifications

Shock Resistance 1000G Max

Vibration 15G Peak to Peak Max

* In line with Microsoft’s End-of-Support announcement for Windows XP, Kanguru Solutions is ending

support for the Windows XP platform. While our products have been quality tested internally on Windows XP, we cannot guarantee normal product operation on an unsupported OS.

1GB - 16GB Defender Elite200 Specifications

Weight 10g

Dimensions 64mm x 18.5mm x 9mm

Power (Read) Max Read: 5 VDC @ 122mA

Power (Write) Max Write: 5 VDC @ 182mA

32GB - 64GB Defender Elite200 Specifications

Weight 15g

Dimensions 71mm x 27mm x 9mm

Power (Read) Max Read: 5 VDC @ 150mA

Power (Write) Max Write: 5 VDC @ 266mA

Kanguru Defender Manager Elite200/ Running KDMElite200 on Windows

2. Kanguru Defender Manager Elite200

Kanguru Defender Manager Elite200 (KDMElite200) is the client application pre-loaded on the Defender Elite200’s CD-ROM partition. The user needs to login to KDMElite200 in order to access the secure, encrypted partition. KDMElite200 comes pre-installed on your Defender Elite200. No installation on your PC is necessary.

2.1 Running KDMElite200

The Kanguru Defender Elite200 is compatible with multiple operating systems. Running the KDMElite200 application can be different depending on the OS your computer is running.

2.1.1 Running KDMElite200 on Windows

To run KDMElite200 from a Windows operating system, simply connect your Defender Elite200 to your computer through a USB port. The KDMElite200 application should start automatically if Autorun is enabled.

If KDMElite200 does not start automatically:

1. Open My Computer and open the Defender Elite200’s CD-ROM partition named KDMElite200.

The drive letter (e.g. D:, E:, F:) will depend on your computer.

2. Double-click on the KDMElite200.exe file to launch the KDMElite200 application.

If it is your first time running KDMElite200 you will need to complete the setup wizard in order to set your security password (see section 2.2 The Setup Wizard on page 14). If you have already setup your security password, you will be prompted to login (see section 2.3 Unlocking the Security Partition on page 20)

Caution! The KDMElite200.exe file needs to remain on your Defender Elite200’s CD-ROM partition at all times. Always run the application from the Defender Elite200’s CD-ROM partition. Do not try to copy KDMElite200 or run KDMElite200 from your computer’s hard drive.

Note: Windows 7 users may not see the removable disk partition until you have logged into KDMElite200. If you are running Windows 7 and for any reason need to see the removable disk before you log into KDMElite200 please refer to the instructions on p.9.

Attention Windows 7 Users

Windows 7 users may not see the removable disk partition until you have logged into KDMElite200 (see section 2.3 Unlocking the Security Partition on page 20 for more information). This is normal.

If you are running Windows 7 and for any reason need to see the removable disk before you log into KDMElite200, you will need to configure Windows in the following manner:

Note: This is user preference only. There is no need to configure Windows in order to use your device.

1. From My Computer, click on the Organize tab and then select Folder and search options.

2. The Folder Options window appears. Scroll down to the option for Hidden Files and Folders and

select Show hidden files, folders, and drives.

3. Click on the OK button to finish configuring Windows. The removable disk is now visible before

you log into KDMElite200.

Running KDMElite200 on Mac OS X

2.1.2 Running KDMElite200 on Mac OS X

To run KDMElite200 from Mac OS X, connect your Defender Elite200 to your computer through a USB port. A CD icon named ‘KDMElite200’ will appear on the desktop. Double click on the KDMElite200 icon to open it.

In the window that opens, double-click on the KDMElite200.app file to launch the KDMElite200 application.

Caution! The KDMElite200.app file needs to remain on your Defender Elite200’s CD-ROM partition at all times. Always run the application from the Defender Elite200’s CD-ROM partition. Do not try to copy KDMElite200 or run KDMElite200 from your computer’s hard drive.

Note: The KDElite200 icon is not always displayed on the desktop. If you do not see the KDMElite200 icon on your desktop, you can locate the KDMElite200.app file on the CD-ROM partition through the Finder window.

Running KDMElite200 on Ubuntu Linux

2.1.3 Running KDMElite200 on Ubuntu Linux

To run KDMElite200 from a Ubuntu Linux operating system, connect your Defender Elite200 to your computer through a USB port. A ‘KDMElite200’ icon will appear on the desktop. Double click on the KDMElite200 icon to open it.

In the window that opens, double-click on the KDMElite200 file to launch the KDMElite200 application.

Caution! The KDMElite200 file needs to remain on your Defender Elite200’s CD-ROM partition at all times. Always run the application from the Defender Elite200’s CD-ROM partition. Do not try to copy KDMElite200 or run KDMElite200 from your computer’s hard drive.

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