Kanguru Defender Elite User Manual

Kanguru Defender Elite
Copyright 2010, All Rights Reserved.
User Manual
Notices and Information
NOTICES AND INFORMATION
Please be aware of the following points before using your Kanguru Defender
Copyright © 2010 Kanguru Solutions. All rights reserved. Windows 2000®, Windows ME®, Windows XP®, Windows Vista®, and Windows 7® are registered trademarks of Microsoft Inc. All other brands or product names are trademarks of their respective companies or organizations.
Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user is solely responsible for the copyright laws, and is fully responsible for any illegal actions taken.
Customer Service
To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.
Legal notice
In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.
Export Law Compliance
Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.
Defragmenting Flash Memory Warning
Do not attempt to defragment your Kanguru Defender Flash Drive. Flash memory does not need to be defragmented and does not gain any performance by doing so. Defragmenting your flash drive can actually degrade the flash memory which may reduce the drive’s total capacity and lifespan.
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Table of Contents
Table of Contents
1. Introduction ...........................................................................................5
1.1 Package Contents ............................................................................................5
1.2 Kanguru Defender Elite Models ....................................................................5
1.3 System Requirements .....................................................................................5
1.4 Features ............................................................................................................6
1.5 Technical Specifications .................................................................................. 7
2. Kanguru Defender Manager Elite .......................................................8
2.1 Running KDMElite ........................................................................................ 8
2.1.1 Running KDMElite on Windows ............................................................................. 8
2.1.2 Running KDMElite on Mac OS X ......................................................................... 10
2.1.3 Running KDMElite on Linux Ubuntu .................................................................. 11
2.1.4 Running KDMElite on Red Hat Enterprise Linux 5 ........................................... 12
2.2 The Setup Wizard .........................................................................................13
2.2.1 Selecting a Setup Language.................................................................................... 13
2.2.2 Activating On-board Antivirus Protection (Windows only) ............................... 14
2.2.3 Setting a Password .................................................................................................. 15
2.2.4 KRMC Cloud .......................................................................................................... 16
2.2.5 Contact Info ............................................................................................................. 17
2.2.6 Resetting the Device through the Setup Wizard .................................................. 18
2.3 Unlocking the Security Partition ................................................................. 19
2.3.1 Resetting from the Login Screen ........................................................................... 20
2.4 Using the Virtual Keyboard to Enter Your Password ...............................21
2.5 Encrypting Files and Folders ....................................................................... 22
2.6 On-board Antivirus (Windows only) ...........................................................23
2.6.1 Device Scan .............................................................................................................. 24
2.6.2 Path Scan ................................................................................................................. 25
2.6.3 File Scan ................................................................................................................... 26
2.7 Changing Your Password ............................................................................. 27
2.8 KRMC Cloud Settings ................................................................................. 28
2.9 Changing Languages .................................................................................... 29
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Table of Contents
2.10 Online Documentation ................................................................................30
2.11 About KDMElite ......................................................................................... 30
2.12 Unmounting Your Defender Elite .............................................................. 31
3. Safely Removing Your Kanguru Defender Elite...............................32
3.1 Safely Removing from Windows .................................................................32
3.2 Safely Removing from Mac OS X................................................................33
3.3 Safely Removing from Linux ....................................................................... 33
4. Warranty Information ........................................................................34
5. Tech Support ........................................................................................34
6. Appendix A - Proxy Support ..............................................................35
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1. Introduction
The Kanguru Defender Elite is a hardware encrypted, tamper proof USB flash drive. The Defender Elite contains two partitions: a CD-ROM partition and a secure, encrypted partition. The CD-ROM partition contains the login application that will allow you to access the secured partition.
The Kanguru Defender flash drive secures your sensitive data using:
• 256-bit AES hardware encryption
• Secure password protection
1.1 Package Contents
Please check the contents of the package you received. If any of the parts listed below are missing, please contact Kanguru Solutions (508-376-4245) and you will be shipped replacement parts immediately.
• Kanguru Defender Elite USB Flash Drive
• Quick Start Guide
• Registration Form
• Lanyard
• USB Extension Cable (32GB-128GB models only)
Introduction
1.2 Kanguru Defender Elite Models
The Kanguru Defender Elite comes in two models, depending on your drive’s capacity. Differences between the models are detailed in section 1.5 Technical Specifications on page 7.
1GB - 16GB Model 32GB - 128GB Model
1.3 System Requirements
• 1 Available USB port (USB 2.0 Recommended)
• 256MB of internal DDR RAM or more
• 500MHz internal CPU or faster
• Operating Systems (32 and 64 bit compatible) ○ Windows 2000 SP 4, Windows XP SP 3, Windows Server 2003, Windows Vista, Windows 7 ○ Max OS X and above (compatible with Intel-based Macs only) ○ Red Hat Enterprise Linux 5, Ubuntu 9/10
Note: Linux Red Hat users must have Super User or Root privileges in order to run KDMElite
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1.4 Features
256-bit AES hardware encryption FIPS 140-2 Certified Password protected data partition for your secure files Does NOT require Admin privileges (except with Red Hat Enterprise Linux 5) Driverless installation (Plug & Play) High-strength aluminum housing Tamper-proof design Write protect switch On-board antivirus protection Custom security colors available (Red, Green, Yellow, Blue, Tan, Gray) HIPAA Compliant Sarbanes Oxley Compliant GLB Compliant
Features
Remote Management Capability
The Kanguru Defender Elite flash drive can be remotely managed using the Kanguru Remote Management Console (KRMC). KRMC is a web-based application that gives administrators a complete USB management system.
With KRMC you will be able to:
Create and manage a master password for your Defenders Remotely delete all data on a target drive Schedule actions for present or future times Audit at administrator and super administrator level Locate devices via IP address (IP Address / network location) Locate devices via hostname Create remote policy modifications like:
○ Password Strength and Length (e.g. 10 characters: 2 upper, 2 numbers, etc) ○ Limit Invalid Login Attempts (e.g. 3 retries before drive is wiped) ○ Rate at which password should be changed (e.g. every 30, 60, or 90 days) ○ Change user password ○ Change master password
Create user groups
You Kanguru Defender Elite does not come with KRMC enabled by default. For more information about KRMC, visit: https://www.kanguru.com/index.php/flash-management
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1.5 Technical Specifications
General Specifications
Interface USB 2.0 (USB 1.1 compatible) Encryption Features Hardware based 256-bit AES encryption
Windows XP SP3, Server 2003, Vista, 7
OS Compatibility
Write Cycles 10,000 write cycles / block Data Retention 10 years or more Operating Temp 0°C – 70°C Humidity Range 20% - 90% Shock Resistance 1000G Max
Max OS X and above (compatible with Intel-based Macs) Red Hat Enterprise Linux 5, Ubuntu 9/10 32 and 64 bit compatible
Technical Specifications
Vibration 15G Peak to Peak Max
1GB - 16GB Defender Elite Specifications
Data Transfer Rate
Read: 20 - 33 MB/s
Write: 10 - 13 MB/s Weight 10g Dimensions 64mm x 18.5mm x 9mm Power (Read) Max Read: 5 VDC @ 122mA Power (Write) Max Write: 5 VDC @ 182mA
32GB - 64GB Defender Elite Specifications
Data Transfer Rate
Read: 31 MB/s
Write: 10 MB/s Weight 15g Dimensions 71mm x 27mm x 9mm
Power (Read) Max Read: 5 VDC @ 150mA Power (Write) Max Write: 5 VDC @ 266mA
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Kanguru Defender Manager Elite / Running KDMElite in Windows
2. Kanguru Defender Manager Elite
Kanguru Defender Manager Elite (KDMElite) is the client program preloaded on the Defender Elite’s CD-ROM partition. The user needs to login to KDMElite in order to access the secure, encrypted partition. KDMElite comes pre-installed on your Defender Elite. No installation on your PC is necessary.
2.1 Running KDMElite
The Kanguru Defender Elite is compatible with multiple operating systems. Running the KDMElite application can be different depending on the OS your computer is running.
2.1.1 Running KDMElite on Windows
If KDMElite does not start automatically:
1. Open My Computer and open the Defender Elite’s CD-ROM partition named KDMElite. The drive letter (e.g. D:, E:, F:) will depend on your computer.
2. Double-click on the KDMElite.exe file to launch the KDMElite application.
Caution! The KDMElite.exe file needs to remain on your Defender Elite’s CD-ROM partition at all times. Always run the application from the Defender Elite’s CD-ROM partition. Do not try to copy KDMElite or run KDMElite from your computer’s hard drive.
Note: Windows 7 users may not see the removable disk partition until you have logged into KDMElite. If you are running Windows 7 and for any reason need to see the removable disk before you log into KDMElite please refer to the instructions on p.9.
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Attention Windows 7 Users
Attention Windows 7 Users
Windows 7 users may not see the removable disk partition until you have logged into KDMElite (see
section 2.3 Unlocking the Security Partition on page 19 for more information). This is normal.
If you are running Windows 7 and for any reason need to see the removable disk before you log into KDMElite, you will need to configure Windows in the following manner:
Note: This is user preference only. There is no need to configure Windows in order to use your Defender.
1. From My Computer, click on the Organize tab and then select Folder and search options.
2. The Folder Options window appears. Scroll down to the option for Hidden Files and Folders and select Show hidden files, folders, and drives.
3. Click on the OK button to finish configuring Windows. The removable disk is now visible before you log into KDMElite.
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Running KDMElite on Mac OS X
2.1.2 Running KDMElite on Mac OS X
To run KDMElite from Mac OS X, connect your Defender Elite to your computer through a USB port. A CD icon named ‘KDMElite’ will appear on the desktop. Double click on the KDMElite icon to open it.
In the window that opens, double-click on the KDMElite.app file to launch the KDMElite application.
Caution! The KDMElite.app file needs to remain on your Defender Elite’s CD-ROM partition at all times. Always run the application from the Defender Elite’s CD-ROM partition. Do not try to copy KDMElite or run KDMElite from your computer’s hard drive.
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Running KDMElite on Linux Ubuntu
2.1.3 Running KDMElite on Linux Ubuntu
To run KDMElite from a Linux Ubuntu operating system, connect your Defender Elite to your computer through a USB port. A ‘KDMElite’ icon will appear on the desktop. Double click on the KDMElite icon to open it.
In the window that opens, double-click on the KDMElite file to launch the KDMElite application.
If it is your first time running KDMElite you will need to complete the setup wizard in order to set your security password (see section 2.2 The Setup Wizard on page 13). If you have already setup your security password, you will be prompted to login (see section 2.3 Unlocking the Security Partition on page 19)
Caution! The KDMElite file needs to remain on your Defender Elite’s CD-ROM partition at all times. Always run the application from the Defender Elite’s CD-ROM partition. Do not try to copy KDMElite or run KDMElite from your computer’s hard drive.
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Running KDMElite on Red Hat Enterprise Linux 5
2.1.4 Running KDMElite on Red Hat Enterprise Linux 5
Note: You must have Super User or Root privileges in order to run KDMElite on Red Hat Enterprise
Linux 5.
To run KDMElite from the Red Hat Enterprise Linux 5 operating system, connect your Defender Elite to your computer through a USB port. A CD icon named ‘KDMElite’ will appear on the desktop. If the KDMElite window doesn’t open automatically, double click on the KDMElite icon to open it.
From the window that opens, copy the kdme_exec.sh shell script file to a location on your computer’s local hard drive.
Once the kdme_exec.sh shell script has been copied to a local hard drive, you can execute KDMElite through the Terminal:
1. Open the Terminal window by clicking on Applications → Accessories → Terminal. The Terminal location may be different depending on which version of Red Hat you are running.
2. From the Terminal, navigate to the directory where you copied the kdme_exec.sh shell script file to.
3. Type, “chmod 007 kdme_exec.sh” to allow full execute permission.
4. Type, “./kdme_exec.sh” to execute the shell script.
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