Kanguru Defender Basic+ User Manual

Kanguru Defender Basic
User Manual
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Copyright 2014, All Rights Reserved.
Model no: KDFB
Notices and Information
NOTICES AND INFORMATION
Please be aware of the following points before using your Kanguru Defender Basic+
Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered trademarks of Microsoft Inc. All other brands or product names are trademarks of their respective companies or organizations.
Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user is solely responsible for the copyright laws, and is fully responsible for any illegal actions taken.
Customer Service
To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.
Legal notice
In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.
Export Law Compliance
Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.
Defragmenting Flash Memory Warning
Do not attempt to defragment your Kanguru Defender Basic+ flash drive. Flash memory does not need to be defragmented and does not gain any performance by doing so. Defragmenting your flash drive can actually degrade the flash memory which may reduce the drive’s total capacity and lifespan.
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Table of Contents
1. Introduction ..................................................................................................... 4
1.1 Technical Specifications ............................................................................. 6
2. Kanguru Defender Manager Basic+ ............................................................. 7
2.1 Running KDMBasic+ ................................................................................. 7
2.1.1 Windows Users .................................................................................. 7
2.1.2 Mac Users .......................................................................................... 9
2.2 The Setup Wizard ....................................................................................... 10
2.2.1 Selecting a Setup Language ............................................................... 10
2.2.2 Activating On-board Antivirus Protection (Windows only) .............. 11
2.2.3 Setting a Password ............................................................................. 12
2.2.4 KRMC Cloud ..................................................................................... 13
2.2.5 Contact Info ....................................................................................... 14
2.2.6 Resetting from the Setup Wizard ...................................................... 15
2.2.7 The Virtual Keyboard ......................................................................... 16
2.3 Logging into KDMBasic+ .......................................................................... 17
2.4 The Defender Basic+ Taskbar Menu .......................................................... 18
2.4.1 Exploring the Encrypted Partition ..................................................... 19
2.4.2 On-board Antivirus (Windows only) ................................................. 20
2.4.2.1 The Onboard Antivirus Console .............................................. 21
2.4.2.2 License ..................................................................................... 22
2.5 Changing Your Password............................................................................ 23
2.6 KRMC Cloud Settings ............................................................................... 24
2.7 Changing Languages .................................................................................. 25
2.8 Online Documentation ................................................................................ 26
2.9 About KDMBasic+ ..................................................................................... 26
2.10 Unmounting Your Defender Basic+ ......................................................... 27
2.10.1 Safely Removing from Windows ..................................................... 27
2.10.2 Safely Removing from Mac OS X ................................................... 28
Table of Contents
3. Updating Your Defender Basic+ .................................................................... 29
3.1 Updating standard edition drives ................................................................ 29
3.2 Updating KRMC enterprise edition drives ................................................. 30
3.3 Verifying the download checksum ............................................................. 30
4. Warranty and Technical Support .................................................................. 31
5. Appendix A - Proxy Support .......................................................................... 32
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1. Introduction
The Kanguru Defender Basic+ is a hardware encrypted, tamper proof USB flash drive. The Defender Basic+ contains two partitions: a CD-ROM partition and a secure, encrypted partition. The CD-ROM partition contains the login application that will allow you to access the secured partition.
The Kanguru Defender Basic+ flash drive secures your sensitive data using:
• 256-bit AES hardware encryption
• Secure password protection
Package Contents
Please check the contents of the package you received. If any of the parts listed below are missing, please contact Kanguru Solutions (508-376-4245) and you will be shipped replacement parts immediately.
Introduction
• Kanguru Defender Basic+ USB Flash Drive
• Quick Start Guide
• Registration Form
Features
√ 256-bit AES hardware encryption √ FIPS 197 Validated √ Password protected data partition for your secure files √ Does NOT require Admin privileges √ Driverless installation (Plug & Play) √ High-strength aluminum housing √ Write protect switch √ On-board antivirus protection √ Custom security colors available (Red, Green, Yellow, Blue, Tan, Gray) √ HIPAA Compliant √ Sarbanes Oxley Compliant √ GLB Compliant
System Requirements
• 1 Available USB port (USB 2.0 Recommended)
• 256MB of internal DDR RAM or more
• 500MHz internal CPU or faster
• Operating Systems (32 and 64 bit compatible):
○ Windows XP SP 3, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7,
Windows 8
○ Mac OS X 10.5 and above (compatible with Intel-based Macs only)
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Introduction
Kanguru Remote Management Capability
Kanguru Defender Basic+ flash drives can be remotely managed using the Kanguru Remote Management Console (KRMC). KRMC is a web-based application that gives administrators a complete USB management and security system.
With KRMC you will be able to:
√ Remotely delete all data on a target drive √ Schedule remote actions for present or future times √ Locate devices via IP address (IP Address / network location) √ Locate devices via hostname √ Create remote policy modifications like:
○ Password Strength and Length (e.g. 10 characters: 2 upper, 2 numbers, etc) ○ Limit Invalid Login Attempts (e.g. 3 retries before drive is wiped) ○ Rate at which password should be changed (e.g. every 30, 60, or 90 days) ○ Change user password
√ Create user groups
KRMC Compatibility
There are two versions of KRMC that you can use to manage your drives:
• KRMC Enterprise Edition - KRMC is hosted on the customer’s own server
• KRMC Cloud - KRMC is hosted on a Kanguru server
The Kanguru Defender Basic+ is compatible with both KRMC Enterprise Edition as well as Cloud.
For more information about KRMC, visit: https://www.kanguru.com/
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Technical Specifications
1.1 Technical Specifications
The Kanguru Defender Basic+ comes in two models, depending on your drive’s capacity. Technical specifications are different depending on your model.
1GB - 16GB Model 32GB - 128GB Model
General Specifications
Interface USB 2.0 (USB 1.1 compatible)
Encryption Features Hardware based 256-bit AES encryption
OS Compatibility
Write Cycles 10,000 write cycles / block
Data Retention 10 years or more
* In line with Microsoft’s End-of-Support announcement for Windows XP, Kanguru Solutions is ending
support for the Windows XP platform. While our products have been quality tested internally on Windows XP, we cannot guarantee normal product operation on an unsupported OS.
1GB - 16GB Defender Basic+ Specifications
Data Transfer Rate
Weight 10g Dimensions 64mm x 18.5mm x 9mm Power (Read) Max Read: 5 VDC @ 122mA Power (Write) Max Write: 5 VDC @ 182mA
Windows XP SP3*, Server 2003, Server 2008, Vista, 7, 8 Max OS X 10.5 and above (Intel based only)
Read: 20 - 33 MB/s Write: 10 - 13 MB/s
32GB - 64GB Defender Basic+ Specifications
Data Transfer Rate
Weight 15g Dimensions 71mm x 27mm x 9mm Power (Read) Max Read: 5 VDC @ 150mA Power (Write) Max Write: 5 VDC @ 266mA
Read: 31 MB/s Write: 10 MB/s
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Kanguru Defender Manager Basic+
2. Kanguru Defender Manager Basic+
Kanguru Defender Manager Basic+ (referred to throughout this manual as KDMBasic+) is the client software preloaded on the Defender’s CD-ROM partition. The user needs to login to KDMBasic+ in order to access the secure, encrypted partition. KDMBasic+ comes pre-installed on your Defender. No installation on your PC is necessary.
2.1 Running KDMBasic+
The Kanguru Defender Basic+ is compatible with multiple operating systems. Running the KDMBasic+ application can be different depending on the OS your computer is running.
2.1.1 Windows Users
To run KDMBasic+, simply connect your Defender Basic+ to your computer through a USB port. When you connect your Defender Basic+, a CD-ROM partition and a removable disk partition should appear under My Computer. If you are running Windows 7 and do not see the removable disk, please refer to page 8 in this manual.
The KDMBasic+ application should start automatically.
If KDMBasic+ does not start automatically:
1. Open My Computer and open the Defender Basic+’s CD-ROM partition. The drive letter (e.g. D:, E:, F:) will depend on your computer.
2. Double-click on the KDMBasic+.exe file to run the application.
Caution! The KDMBasic+.exe file needs to remain on your Defender Basic+’s CD-ROM partition at all times. Always run the application from the CD-ROM partition. Do not try to copy or run KDMBasic+ from your computer’s local hard drive.
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Attention Windows 7 Users
Attention Windows 7 Users
Windows 7 users may not see the removable disk partition until they have logged into KDMBasic+ (see section 2.3 Logging into KDMBasic+ on page 17 for more information). This is normal.
If you are using the Defender Basic+ with the Windows 7 operating system and for any reason need to see the removable disk before you log into KDMBasic+, you will need to configure Window’s Folder and Search Options. Note: This is user preference only. There is no need to configure Windows in order to use your Defender.
1. From My Computer, click on the Organize menu and then select Folder and search options.
2. The Folder Options window appears. Click on the View tab and then scroll down to the option for Hidden Files and Folders. Select Show hidden files, folders, and drives.
3. Click on the OK button to finish configuring Windows. The removable disk is now visible before you log into KDMBasic+.
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Kanguru Defender Manager Basic+
2.1.2 Mac Users
To run KDMBasic+ from Mac OS X, connect your Defender Basic+ to your computer through a USB port. A CD icon ‘KDMBasic+’ will appear on the desktop. Double click on the KDMBasic+ icon to open it.
In the window that opens, double-click on the KDMBasic+.app file to launch the KDMBasic+ application.
Caution! The KDMBasic+.app file needs to remain on your Defender Basic+’s CD-ROM partition at all times. Always run the application from the Defender Basic+’s CD-ROM partition. Do not try to copy KDMBasic+ or run KDMBasic+ from your computer’s hard drive.
Note: The KDMBasic+ icon is not always displayed on the desktop. If you do not see the KDMBasic+ icon on your desktop, you can locate the KDMBasic+.app file in the CD-Rom partition through the Finder window.
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The Setup Wizard / Selecting a Setup Language
2.2 The Setup Wizard
When you start KDMBasic+ for the first time you will be greeted by the Setup Wizard. Follow the Setup Wizard instructions to create a login password for KDMBasic+.
Note: Before you can set a KDMBasic+ password, the manual write protect switch must be set to the unlock position (towards the USB connector).
2.2.1 Selecting a Setup Language
The default language for the Setup Wizard is English. To run the Setup Wizard in a different language:
1. From the Welcome screen, click on the Language selection menu. A list of available languages will appear in a drop down menu. Select your desired language from the drop down menu. The Setup Wizard will switch to the new language.
2. Click on the Next button to continue to the next step.
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