Kanguru 5HD-SATA User Manual

KanguruClone 5HD & 14HD - SATA

User Manual

Model no.: KCLONE-5HD-SATA & KCLONE-14HD-SATA

Notices and Information

Please be aware of the following points before using your KanguruClone

Copyright© 2014, Kanguru Solutions. All rights reserved. DOS®, Windows 95® , Windows 98®, Windows NT®, Windows 2000®, Windows ME®, Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered trademarks of Microsoft Inc. Apple® and Macintosh® are registered trademarks of Apple Computer Inc. IBM and OS/2 are registered trademarks of the International Business Machines Corporation. All other brand or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user himself is responsible for the copyright laws, and is fully responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

Legal notice

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the Distance between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Table of Contents

1. INTRODUCTION.............................................................................................5

1.1 Package Contents .....................................................................................6

1.2 Specifications ..........................................................................................6

1.3 Parts and Functions..................................................................................7

1.4 Hardware Setup .......................................................................................9

1.5 Function Tree Diagram ............................................................................ 10

2. THE USER INTERFACE ................................................................................11

2.1 The Menus ............................................................................................... 12

2.1.1 The Main Menu ...........................................................................12

2.1.2 The Setup Menu .......................................................................... 12

2.1.3 The Advanced Setup Menu ......................................................... 12

3. DUPLICATION MODES ................................................................................. 13

3.1 Smart........................................................................................................13

3.2 Brief ......................................................................................................... 13

3.3 Resize ......................................................................................................14

3.4 Full .........................................................................................................14

3.5 Ratio ........................................................................................................14

4. DEFINING COPY AND/OR COMPARE ...................................................... 15

4.1 Set Copy Functionality ............................................................................ 15

4.2 Set Compare Functionality ...................................................................... 15

4.3 Set Copy & Compare Functionality ........................................................15

5. DUPLICATION ...............................................................................................16

5.1 Duplicating From a Master HDD ............................................................ 16

5.2 Duplicating From a Storage Center ......................................................... 18

5.2.1 Formatting a hard drive as a Storage Center ............................... 18

5.2.2 Loading a Master HDD image to the Storage Center .................18

5.2.3 Duplicating an image file stored on a Storage Center ................19

6. OTHER OPERATIONS .................................................................................. 21

6.1 Verify ....................................................................................................... 21

6.2 Erase / Wipe ............................................................................................. 22

6.3 Diagnostic ................................................................................................ 23

6.4 Load ......................................................................................................... 24

Table of Contents

7. THE SETUP MENU .........................................................................................25

7.1 Set Copy ..................................................................................................25

7.2 Set Compare ............................................................................................25

7.3 HDD Wipe ...............................................................................................26

7.4 Button Sound ........................................................................................... 27

7.5 Show EXE Time ...................................................................................... 27

7.6 Select Image File .....................................................................................27

7.7 Delete Image File ....................................................................................28

7.8 Diagnostic Setup ......................................................................................28

8. THE ADVANCED SETUP MENU ..................................................................29

8.1 Device Info ..............................................................................................29

8.2 System Info ..............................................................................................29

8.3 Set to Default ........................................................................................... 30

8.4 Advance Brief Mode ...............................................................................31

8.5 Brief Immediate ....................................................................................... 32

8.6 Advanced Resize .....................................................................................32

8.7 Set Write Pattern ...................................................................................... 32

8.8 Transfer Size ............................................................................................32

8.9 Select Source ...........................................................................................33

8.10 HPA Check ............................................................................................33

8.11 No Capacity Check ................................................................................33

8.12 Max UDMA Mode ................................................................................34

8.13 Skip Read Error .....................................................................................34

8.14 Source Power Off ..................................................................................34

8.15 Load Full Image ....................................................................................34

8.16 Set Ratio Head ....................................................................................... 35

8.17 Set Ratio Tail .........................................................................................35

8.18 Most Varied Capacity ............................................................................ 35

8.19 Need Resize ........................................................................................... 36

8.20 Format Source .......................................................................................36

8.21 Total Copy Count ..................................................................................37

8.22 Update Firmware ................................................................................... 37

8.23 Burn In ................................................................................................... 38

9. ERROR CODE LIST .......................................................................................39

10. FAQ ..................................................................................................................40

11. TROUBLESHOOTING .................................................................................41

12. WARRANTY INFORMATION ..................................................................... 42

13. TECHNICAL SUPPORT ...............................................................................43

Introduction

1. INTRODUCTION

Congratulations on your purchase of the KanguruClone HD-SATA from Kanguru Solutions.

The KanguruClone is a high speed, stand-alone SATA hard drive duplicator that can simultaneously clone up to 5 or 14 hard drives (depending on model). The duplicator has many advanced features for the IT professional, yet a novice can begin cloning hard drives within minutes of taking it out of the box.

The KanguruClone copies the content of a Master hard drive to up to 5 or 14 drives simultaneously (depending on model). With ultra fast copy speeds of up to 9GB/min, the KanguruClone is one of the fastest cloning systems available.

Features

√ Up to 9GB/min transfer rates

√ Simultaneously clone up to 5 or 14 hard drives (depending on model)

√ HDD size and brand independent.

√ Supports all standard SATA hard drives. Master & Target drives can be different sizes, brands

and models.

√ IDE hard drives supported with adapters (sold separately)

√ One-year Standard Warranty: This system comes complete with a one-year parts and 90 day

labor warranty. One-year and two-year extended warranties available, contact Kanguru sales for more information.

√ Clones any operating system: including DOS, Win98, Win2K, Win NT, Win XP, Win Vista, Win

7, Linux, Mac and many more.

√ 5 Copy Operations:

○ Smart Copy - System automatically detects the most efficient copy method ○ Brief Copy - Copies only sectors with data (compatible with most major file systems) ○ Resize Copy - Copies HDDs with different capacities ○ Full Copy - Sector for sector duplication ○ Ratio Copy - Copies a defined percentage of the Master HDD

√ Powerful diagnostic functions

√ Supports HPA (Host Protection Area) copy

√ Up to 999 x wipe cycles (7 x wipe cycles complies with the American DOD 5220-22.M Standard)

√ Load disk images to a Storage Center for convenient storage

Package Contents / Specifications

1.1 Package Contents

If any of the following items are missing, please call Kanguru Solutions’ Tech Support department at: (508) 376-4245, extension 2 and replacement parts will be shipped to you ASAP.

• KanguruClone Hard Drive Duplicator unit with internal power supply

• Power cable

• User manual

• Registration form

5 Target Models:

• 6 x SATA data + power cable

14 Target Models:

• 15 x SATA data + power cable

3.5” and 2.5” IDE adapters sold separately Light Tower accessory sold separately

1.2 Specifications

KanguruClone 5HD - SATA

LCD Screen 20 x 2 Characters back-lit LCD

Input Device 2 Push Buttons

Dimensions 13.5” x 9.5” x 6.5”

Weight 10 lbs.

Power Supply Standard 250W ~ 4P Power (5V~12V)

Operating Temperature 5ºC ~ 55ºC

Relative Humidity 20% ~ 60%

KanguruClone 14HD - SATA

LCD Screen 20 x 2 Characters back-lit LCD

Input Device 2 Push Buttons

Dimensions 14.5” x 20.5” x 6.5”

Weight 18 lbs.

Power Supply Standard 500W ~ 4P Power (5V~12V)

Operating Temperature 5ºC ~ 55ºC

Relative Humidity 20% ~ 60%

Parts and Functions

1.3 Parts and Functions

Front View 5HD

Hard drive tray

14HD

LCD screen

Rear View 5HD

LCD Screen

SET Button

RUN Button

Hard drive tray

SET button

RUN button

Light tower connection

Serial connection (for Kanguru use only)

14HD

Light tower connection

Serial connection (for Kanguru use only)

Ventilation fan

Power supply switch

Power cable connection

Power supply switch

Ventilation fan Power cable connection

Parts and Functions

Top View

5HD

Hard drive tray

Target SATA ports

Target power port

Green LED indicator

Red LED indicator

Source SATA port

Source power port Green LED indicator Red LED indicator

14HD

Hard drive tray

Target SATA ports

Target power port

Green LED indicator

Red LED indicator

Source SATA port

Source power port Green LED indicator Red LED indicator

Hardware Setup

1.4 Hardware Setup

1. Place the KanguruClone where there is proper ventilation. Avoid using the KanguruClone in environments with high temperatures.

2. Before plugging in the AC Power Cable, please make sure that the voltage is adjusted to the same as your local voltage 110V/220V.

Note: Make sure that sufficient power is supplied to the KanguruClone. Incorrect power will cause faulty operation. It is highly recommended that you use a UPS (uninterruptible power supply) with the KanguruClone.

3. You are now ready to begin using your KanguruClone. To begin, turn on the unit with the power switch located on the back panel.

Things to remember

• Make sure that sufficient power is supplied to the KanguruClone. Incorrect power will cause faulty operation. It is highly recommended that you use a UPS (uninterruptible power supply) with the KanguruClone.

• The KanguruClone is powered by an internal power supply that is controlled by a rocker switch located at the rear of the unit.

• The KanguruClone supplies power to all drives during a cloning session. There is no need to connect an external power source to the drives. The unit can supply up to 1.5A at 12V and up to 1A at 5V to each drive.

Note: the drives are not powered until you start a copy operation.

• It is OK to connect and disconnect Master or Target drives while the KanguruClone is powered on. However, do NOT connect or disconnect drives while any operation is running or is in progress. The green LED light will blink to indicate that the unit is cloning or operating.

• The supplied cables are NOT standard cables like the ones found in a PC. Do not attempt to use these cables in a PC nor to use PC cables with the KanguruClone. Doing so may cause damage to the unit and drives.

• Your the Source port is labeled ‘S’. Target ports are any other ports labeled with a number.

• Connect all Master and Target hard drives before you execute an operation.

Function Diagram

1.5 Function Tree Diagram

MAIN COPY MENU SETUP MENU

SMART

BRIEF

RESIZE

FULL

RATIO

VERIFY

ERASE

DIAGNOSTIC

LOAD

SET COPY

SET COMPARE

HDD WIPE

BTN. SOUND

SHOW EXE TIME

SEL IMG FILE

DEL. IMG FILE

DIAGNOSTIC SETUP

ADVANCED SETUP

SET SMART CHECK

SET WRITE TEST

SET READ TEST

DEVICE INFO

SYSTEM INFO

SET TO DEFAULT

ADV. BRIEF MODE

BRIEF IMMEDIATE

ADVANCED RESIZE

SET WRITE PAT.

TRAN. SIZE

SELECT SOURCE

HPA CHECK

NO CAP CHECK

MAX UDMA MODE

SKIP READ ERROR

SOURCE POW. OFF

LOAD FULL IMAGE

SET RAT. HEAD

SET RAT. TAIL

MOST VAR. CAP

NEED RESIZE

FORMAT SOURCE

TOTAL COPY COUNT

UPDATE FIRMWARE

BURN IN

The User Interface

2. THE USER INTERFACE

Kanguru Solutions designed the KanguruClone’s menu system with the professional in mind. The menu system is fast, responsive, and easy to navigate. This means fewer key presses are needed to achieve a desired action.

Important! The menu system is controlled by 2 push buttons located to the right of the LCD screen.

The ‘SET’ and ‘RUN’ buttons can be pressed in two ways:

• Tap – the button is pressed and released immediately. If the BTN. SOUND option is enabled (see section 7.4 Button Sound on page 27), a Tap will be accompanied by a short audible tone.

• Hold – the button is pressed and held for 2 seconds. If BTN. SOUND option is enabled (see section 7.4 Button Sound on page 27), a Hold will be accompanied by a short audible tone, followed by a higher pitched tone.

Note: When following the instructions listed in this manual, please pay close attention to whether you should tap a button or hold a button. The same button may function one way if tapped and another way if held.

The Menus

2.1 The Menus

There are three tiers to the duplicator user interface: Main menu, Setup menu and Advanced Setup menu.

2.1.1 The Main Menu

The Main menu contains the main duplication operations: FULL, SMART, BRIEF, RESIZE, VERIFY, ERASE and LOAD. The duplicator will start in this menu by default.

• Tap the ‘SET’ button to navigate through the different operations within the Main menu.

• Tap the ‘RUN’ button to execute an operation.

2.1.2 The Setup Menu

The SETUP menu contains options for configuring the way your duplicator operates. From the Main menu, hold the ‘SET’ button to enter the SETUP menu.

• Tap the ‘SET’ button to navigate through the different SETUP menu options

• Tap the ‘RUN’ button to select/configure an option.

• While in the SETUP menu, hold the ‘SET’ button to return to the Main menu.

2.1.3 The Advanced Setup Menu

The ADVANCED SETUP menu contains advanced options for configuring the way your duplicator operates. From the SETUP menu, tap the ‘SET’ button to navigate to the ADVANCED SETUP option and then tap the ‘RUN’ button to enter the ADVANCED SETUP menu.

• Tap the ‘SET’ button to navigate through the different menu options.

• Tap the ‘RUN’ button to select/configure an option.

• While in the ADVANCED SETUP menu, hold the ‘SET’ button to return to the SETUP menu.

Duplication Modes

3. DUPLICATION MODES

The KanguruClone can clone hard drives in one of five ways: SMART mode, BRIEF mode, RESIZE mode, FULL mode and RATIO mode.

After duplication has been completed you can configure the duplicator to automatically compare the date on the Source drive with the data on the Target drives to ensure that the all data was copied successfully. For more information on configuring the Compare operation see chapter 4. Defining Copy and/or Compare on page 15.

3.1 Smart

SMART mode checks the Source and Target drives and determines which copy mode is the most efficient and automatically operates in that mode.

○ First it will try to detect the Source drive’s file system. If it does not recognize the file system

then it will copy in FULL mode. The Duplicator supports the following file systems: FAT, FAT32, exFAT, NTFS, EXT2, EXT3, EXT4, XFS, RFS, HFS, HFS+

3.2 Brief

○ If it is able to recognize the file system of the Source, it will compare the capacity between

the Source and the Target.

○ If the Source is formatted in a Windows file system and its capacity is smaller than

the Target then the duplicator will copy in RESIZE mode. The system will determine whether it needs to execute in Resize mode based on the NEED RESIZE option under the ADVANCED SETUP menu (see section 8.19 Need Resize on page 36).

○ If the Source’s capacity is equal to the Target, then it will copy in BRIEF mode.

○ If the Target drives are of mixed capacities, it will determine a suitable copy mode based

on the capacity of the smallest Target drive.

○ If the Target drives are of mixed capacities and the difference between drives exceeds the

MOST VAR. CAP parameter, then the higher capacity drives that exceed the MOST VAR. CAP parameter will be excluded from the duplication. The MOST VAR. CAP parameter can be configured under the ADVANCED SETUP menu (see section 8.18 Most Varied Capacity on page 35).

BRIEF mode copies only the sectors that contain data and skips any blank sectors (including information hidden in sub channels). This mode supports the following file systems: FAT, FAT32, exFAT, NTFS, EXT2, EXT3, EXT4, HFS, HFS+, JFS, XFS.

Note: If the Source is not formatted as a supported file system then the duplicator will automatically switch to FULL mode. If you want to copy an unsupported file system in BRIEF mode, you will need to enable ADV. BRIEF MODE (see section 8.4 Advance Brief Mode on page 31).

Duplication Modes

3.3 Resize

RESIZE mode is used to copy between Source and Target drives of different capacities. The Resize mode allows for copying from a smaller capacity Source to larger capacity Target drives. Resize copy supports the following file systems: FAT, FAT32, NTFS. If the Source is not formatted as a supported file system then the duplicator will automatically switch to FULL mode. When duplicating in Resize mode, Target drives should all be the same capacity.

Note: When using Resize Copy to duplicate a drive with multiple partitions, each partition will be expanded equally in porportion to the remaining unallocated space. If you want to resize only the last partition on the drtive, you will need to enable Advanced Resize (see section 8.6 Advanced Resize on page 32).

3.4 Full

FULL mode copies drives sector by sector from the Source to the Target(s), and supports all major OS formats (DOS/Windows/Mac/Linux). This mode is the slowest copy mode, but the safest.

3.5 Ratio

The Ratio Copy operation allows you to copy a defined percentage of the Master hard drive. The Master hard drive is divided in 1000 units. You must define the beginning and ending percentages before using this operation. To define the percentages you have to enter the Advanced Setup menu, and configure the SET RAT. HEAD and SET RAT. TAIL options. For more information on defining the beginning and ending sectors see section 8.16 Set Ratio Head on page 35 and section 8.17 Set Ratio Tail on page 35.

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