Kanguru 5HD User Manual

Kanguru Clone Tower Duplicator

User Manual

Model no: KCLONE-5HD-TWR

KCLONE-11HD-TWR

Notices and Information

Please be aware of the following points before using your Kanguru Clone

Copyright© 2015, Kanguru Solutions. All rights reserved. Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered trademarks of Microsoft Inc. Apple® and OS X® are registered trademarks of Apple Computer Inc. All other brand or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user himself is responsible for the copyright laws, and is fully responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

Legal notice

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the Distance between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Table of Contents

1. INTRODUCTION .............................................................. 5

1.1 Package Contents ........................................................ 6

1.2 Specifications ............................................................. 6

1.3 Parts and Functions..................................................... 7

1.4 Inserting Hard Drives ................................................. 8

1.5 The User Interface ...................................................... 9

1.6 Before First Use .......................................................... 10

2. GENERAL OPERATION ................................................. 11

2.1 The Menus .................................................................. 11

2.1.1 The Main Menu .............................................. 11

2.1.2 The Setup Menu ............................................. 11

2.1.3 Menu Diagram ............................................... 12

2.2 Duplication Modes ..................................................... 13

2.2.1 Brief ............................................................... 13

2.2.2 Resize ............................................................. 13

2.2.3 Disk ................................................................ 13

2.3 Defining Copy and/or Compare Functionality ........... 14

2.3.1 Set Copy Functionality................................... 14

2.3.2 Set Compare Functionality............................. 15

2.3.3 Set Copy & Compare Functionality ............... 15

2.4 Duplication ................................................................ 16

3. OTHER OPERATIONS ................................................... 17

3.1 Verify .......................................................................... 17

3.2 Erase / Wipe ................................................................ 18

4. THE SETUP MENU........................................................... 19

4.1 Set Copy ..................................................................... 19

4.2 Set Compare ............................................................... 19

4.3 Brief Immediate .......................................................... 19

4.4 HDD Wipe .................................................................. 20

4.5 Skip Read Error .......................................................... 21

4.6 No Capacity Check ..................................................... 21

4.7 HPA Check ................................................................. 21

4.8 DCO Check ................................................................ 22

Table of Contents

4.9 Button Sound .............................................................. 22

4.10 Show EXE Time ....................................................... 22

4.11 CMD Time Out ......................................................... 23

4.12 Tran Size ................................................................... 23

4.13 Device Info ............................................................... 23

4.14 System Info ............................................................... 24

4.15 Total Copy Count ..................................................... 24

4.16 Set to Default ............................................................ 24

4.17 Update Firmware ...................................................... 25

4.18 Burn In ...................................................................... 26

5. ERROR CODE LIST ......................................................... 27

6. FAQ ....................................................................................... 28

7. TROUBLESHOOTING .................................................... 29

8. WARRANTY INFORMATION ....................................... 30

9. TECHNICAL SUPPORT .................................................. 30

Introduction

1. INTRODUCTION

Congratulations on your purchase of the Kanguru Clone Tower Duplicator from Kanguru Solutions.

The Kanguru Clone is a high speed, stand-alone SATA hard drive duplicator that can make up to 5 or 11 hard drive clones simultaneously (depending on model). The duplicator has many advanced features for IT professionals, yet a novice can begin duplicating hard drives within minutes of taking it out of the box.

The Kanguru Clone copies the content of a Master hard drive to up to 5 or 11 target drives simultaneously (depending on model). With fast copy speeds up to 6GB/min, the Kanguru Clone is the economical choice for your duplication project.

Features

√ Up to 6GB/min transfer rates

√ Simultaneously duplicate up to 5 or 11 hard drives (depending on model)

√ Capacity and brand independent

√ Supports all standard 3.5” SATA hard drives. Master & Target drives can be different capacities,

brands and models.

√ Tool-free installation. 3.5” SATA drives can be connected to the duplicator without the need for

trays, cabling or adapters.

√ 2.5” SATA hard drive up to 9.5mm thickness supported with adapters (additional 2.5” adapters

sold separately)

√ Duplicates any operating system: including DOS, Win98, Win2K, Win NT, Win XP, Win Vista,

Win 7, Win 8, Linux, Mac OS X and many more.

√ One-year Standard Warranty: This system comes complete with a one-year parts and 90 day

labor warranty. One-year and two-year extended warranties available, contact Kanguru sales for more information.

√ 3 Convenient Copy modes:

○ Brief Copy - Copies only sectors with data (compatible with most major file systems) ○ Resize Copy - Copies from smaller Source drives to larger Target drives ○ Disk Copy - Full, sector for sector duplication

√ Supports HPA (Host Protection Area) and DCO (Device Configuration Overlay) copy

√ Up to 999 x wipe cycles (7 x wipe cycles complies with the American DOD 5220-22.M Standard)

Package Contents / Specifications

1.1 Package Contents

If any of the following items are missing, please call Kanguru Solutions’ Tech Support department at: (508) 376-4245, extension 2 and replacement parts will be shipped to you ASAP.

• Kanguru Clone Tower Hard Drive Duplicator unit with internal power supply

• Power cable

• 2 x 2.5” to 3.5” SATA cartridge adapter

• 2 x Key for locking latch switch

• User manual

• Registration form

Additional 2.5” to 3.5” SATA cartridge adapters sold separately. Please call 1-888-526-4878

1.2 Specifications

General

LCD Screen 20 x 2 Characters back-lit LCD

Input Device 4 Push Buttons Operating Temperature 5ºC ~ 55ºC

Relative Humidity 20% ~ 60%

Kanguru Clone 5HD Tower Duplicator (KCLONE-5HD-TWR)

Number of Target drives 5

Dimensions 17.5” x 7” x 13.5”

Weight 18 lbs.

Power Supply Standard 300W ~ 4P Power (5V~12V)

Kanguru Clone 11HD Tower Duplicator (KCLONE-11HD-TWR)

Number of Target droves 11

Dimensions 16.5” x 7” x 18.5”

Weight 25 lbs.

Power Supply Standard 500W ~ 4P Power (5V~12V)

Parts and Functions

1.3 Parts and Functions

Front View

LCD Display

Input Buttons

Source Drive Bay

Target Drive Bays

Rear View

Exhaust fans

Power button

Voltage Adjustment Switch

Power Cable Connection

1.4 Inserting Hard Drives

Inserting Hard Drives

The Kanguru Clone Tower Duplicator features a simple, tool-less rack design that makes connecting your SATA hard drives quick and easy. Each bay can be opened by lifting the latch switch on the door.

• 3.5” SATA drives can be inserted directly into any of the Kanguru Clone bays with the SATA

connectors facing down and into the duplicator.

• 2.5” SATA drives must be inserted into the 2.5” to 3.5” adapter cartridge first. Afterwards the

cartridge can be inserted into the any of the bays the same as a 3.5” drive.

To eject the 2.5” drive from the adapter cartridge, press down firmly on the eject button and the

2.5” drive will slide out of the adapter cartridge.

Note: The 2.5” SATA adapter cartridges will only fit drives with a maximum thickness of 9.5mm.

The User Interface

1.5 The User Interface

Kanguru Solutions designed the Kanguru Clone’s menu system with the professional in mind. The menu system is fast, responsive, and easy to navigate. This means fewer key presses are needed to achieve a desired action.

The menu system is controlled by 4 push buttons located to the right of the LCD screen.

HARD DRIVE DUPLICATOR

ENTESC

: UP (Menu/Option Scroll Up)

: DOWN (Menu/Option Scroll Down)

: ENT (Forward, OK, Execute)

: ESC (Back, No, Cancel)

Before First Use

1.6 Before First Use

1. Place the Kanguru Clone Tower Duplicator where there is proper ventilation. Avoid using the Kanguru Clone in environments with high temperatures.

2. Before plugging in the AC Power Cable, please make sure that the voltage adjustment switch is set to your local voltage 110V/220V. The voltage adjustment switch is located on the back of the unit, above the power cable connection.

Note: Make sure that sufficient power is supplied to the Kanguru Clone. Incorrect power will cause faulty operation. It is highly recommended that you connect your Kanguru Clone using a UPS (uninterruptible power supply).

3. You are now ready to begin using your Kanguru Clone. To begin, turn on the unit by pushing the power button.

Things to remember

• Make sure that sufficient power is supplied to the Kanguru Clone. Incorrect power will cause faulty operation. It is highly recommended that you use a UPS (uninterruptible power supply) with the Kanguru Clone.

• The Kanguru Clone supplies power to all drives during a cloning session. There is no need to connect an external power source to the drives. The unit can supply up to 1.5A at 12V and up to 1A at 5V to each drive.

• It is OK to connect and disconnect Master or Target drives while the Kanguru Clone is powered on. However, do NOT connect or disconnect drives while any operation is running on the drive or if duplication is in progress.

• The Kanguru Clone Tower has a total of six bays where you can insert hard drives.

○ Master drives should be inserted in the Source bay located at the top and labeled ‘S’. ○ Target drives can be inserted into any bay below the Source

• Insert all Master and Target hard drives before you execute an operation.

• CAUTION! Disks may be hot when removing them from the hard drive duplicator. It is recommended that you wait a minute before removing drives post duplication.

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