Kanguru 4HD SATA User Manual

KanguruClone 4HD & 12HD - SATA

User Guide

Notices and Information

NOTICES AND INFORMATION

Please be aware of the following points before using your KanguruClone

Copyright© 2010, Kanguru Solutions. All rights reserved. DOS®, Windows 95® , Windows 98®, Windows NT®, Windows 2000®, Windows ME®, Windows XP®, Windows Vista® and Windows 7® are registered trademarks of Microsoft Inc. Apple® and Macintosh® are registered trademarks of Apple Computer Inc. IBM and OS/2 are registered trademarks of the International Business Machines Corporation. All other brand or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user himself is responsible for the copyright laws, and is fully responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

Legal notice

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the Distance between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Table of Contents

Notices and Information ......................................................................................... 2

1. Introduction ........................................................................................ 5

1.1 KanguruClone HD Package Contents .................................................... 6

1.2 Specifications ............................................................................................. 6

2. Getting to Know Your KanguruClone ............................................. 7

2.1 Hardware Setup ........................................................................................ 7

2.2 Appearance of KanguruClone 4HD / 12HD ........................................... 8

2.3 The Menu System .................................................................................... 10

2.4 Function Diagram ................................................................................... 11

3. Using Your KanguruClone .............................................................. 12

3.1 Copy Functions ....................................................................................... 12

3.1.1 Disk Copy ....................................................................................... 13

3.1.2 Brief Copy ....................................................................................... 14

3.1.3. Resize Copy ................................................................................... 15

3.1.4 Area Copy ....................................................................................... 16

3.1.5 Ratio Copy ...................................................................................... 17

3.1.6 Disk Compare ................................................................................. 18

3.1.7 Brief Compare ................................................................................ 19

3.1.8 Area Compare ................................................................................ 20

3.1.9 Ratio Compare ............................................................................... 21

3.2 Diagnostic Functions ............................................................................... 22

3.2.1 Random Seek .................................................................................. 22

3.2.2 Seq. Seek ......................................................................................... 23

3.2.3 Write Pattern .................................................................................. 24

3.2.4 Read Verify ..................................................................................... 25

3.3 Tool Functions ......................................................................................... 26

3.3.1 Full Erase ........................................................................................ 26

3.3.2 Scan Disk ........................................................................................ 27

3.3.3. Quick Erase ................................................................................... 28

3.3.4 Min Acoustic ................................................................................... 29

3.3.5 Max Perform .................................................................................. 30

3.3.6 HDD Wipe ...................................................................................... 31

3.3.7 Check Sum ...................................................................................... 32

3.3.8 Port Test .......................................................................................... 33

Table of Contents

3.4 Configuration Functions ........................................................................ 34

3.4.1 HD Mode ......................................................................................... 34

3.4.2 Tran Mode ...................................................................................... 35

3.4.3 Pwn On Mode ................................................................................. 36

3.4.4 Power On Wait ............................................................................... 37

3.4.5 Power Off Wait ............................................................................... 38

3.4.6 Cap. Chk ......................................................................................... 39

3.4.7 Security ........................................................................................... 40

3.4.7.1 Enabling Security ................................................................. 40

3.4.7.2 Disabling Security ................................................................ 41

3.4.8 Set Pattern ...................................................................................... 42

3.4.9 Set Copy Areas ............................................................................... 43

3.4.10 Set Copy Ratios ............................................................................ 44

3.4.11 Wipe Cycles................................................................................... 45

3.4.12 HPA. Chk ...................................................................................... 46

3.4.13 Trans BLK .................................................................................... 47

3.4.14 Resize Part. ................................................................................... 48

3.4.15 Btn. Snd. ....................................................................................... 49

3.4.16 HD Info ......................................................................................... 50

3.4.17 Load Default ................................................................................. 51

3.4.18 Update Version ............................................................................. 52

3.4.19 About ............................................................................................. 53

4. Troubleshooting ................................................................................ 54

5. FAQ ................................................................................................... 55

6. Tech Support..................................................................................... 55

7. Warranty .......................................................................................... 56

RMA Procedure ..................................................................................................... 56

1. Introduction

Congratulations on your purchase of the KanguruClone HD-SATA from Kanguru Solutions.

The KanguruClone is a high speed, stand-alone UDMA IDE and SATA hard drive duplicator that can simultaneously clone up to 4 or 12 hard drives (depending on model). The duplicator has many advanced features for the IT professional, yet a novice can begin cloning hard drives within minutes of taking it out of the box.

The KanguruClone copies the content of a Master hard drive to up to 4 or 12 drives simultaneously (depending on model). With ultra fast copy speeds of up to 6GB/min, the KanguruClone is one of the fastest cloning systems available.

Features

√ Up to 6GB/min transfer rates

√ Simultaneously clone up to 4 or 12 hard drives (depending on model)

Introduction

√ HDD Size and Brand independent: Supports all standard ATA (IDE) and SATA Hard Drives.

Master & Target drives can be different sizes, brands and models.

√ One-year Standard Warranty: This system comes complete with a one-year parts and 90 day

labor warranty.

√ Clones any operating system: including DOS, Win98, Win2K, Win NT, Win XP, Win Vista,

Linux, Mac and many more.

√ 9 Copy Functions:

○ Disk Copy - Full copy, sector for sector ○ Brief Copy - Copies only sectors with data (compatible with major file systems) ○ Resize Copy - Copies HDDs with different capacities ○ Area Copy - Copies a defined area of the Master HDD ○ Ratio Copy - Copies a defined percentage of the Master HDD ○ Disk Compare - Compares Master HDD to Target HDD for accuracy ○ Brief Compare - Compares only sectors with data (compatible with major file systems) ○ Area Compare - Compares a defined area of the Master HDD ○ Ratio Compare - Compares a defined percentage of the Master HDD

√ Powerful diagnostic functions

√ Supports HPA (Host Protection Area) copy

Package Contents / Specifications

1.1 KanguruClone HD Package Contents

If any of the following items are missing, please call Kanguru Solutions’ Tech Support department at: (508) 376-4245, extension 2 and replacement parts will be shipped to you ASAP.

• KanguruClone HD unit with internal power supply

• AC power cable

• Manual & User registration

4HD Models:

• 7 x SATA data + power cable

• 5 x 3.5” IDE data cable

• 5 x 2.5” IDE adapter cable

• 5 x molex power cable

12HD Models:

• 15 x SATA data + power cable

• 13 x 3.5” IDE data cable

• 13 x 2.5” IDE adapter cable

• 13 x molex power cable

1.2 Specifications

KanguruClone 4HD - SATA

LCD Screen 20 x 4 Characters back-lit LCD Input Device 4 Push Buttons Dimensions 7” x 20” x 4” Weight 20 lbs. (shipping weight) Power Supply Standard 250W ~ 4P Power (5V~12V) Operating Temperature 5ºC ~ 55ºC

Relative Humidity 20% ~ 60%

KanguruClone 12HD - SATA

LCD Screen 20 x 4 Characters back-lit LCD Input Device 4 Push Buttons Dimensions 28” x 20” x 4” Weight 42 lbs. (shipping weight) Power Supply Standard 520W ~ 4P Power (5V~12V) Operating Temperature 5ºC ~ 55ºC Relative Humidity 20% ~ 60%

2. Getting to Know Your KanguruClone

2.1 Hardware Setup

1. Place the KanguruClone where there is proper ventilation. Avoid using the KanguruClone in environments with high temperatures.

2. Before plugging in the AC Power Cable, please make sure that the voltage is adjusted to the same as your local voltage 110V/220V.

Note: Make sure that sufficient power is supplied to the KanguruClone. Incorrect power will cause faulty operation. It is highly recommended that you use a UPS (uninterruptible power supply) with the KanguruClone.

3. The unit is designed to hold the Master drive in the bay located on the front of the unit. Before connecting a PATA Master drive, make sure that the jumpers are set to either MASTER or CABLE SELECT. You may now connect the Master drive.

Getting to Know Your KanguruClone

4. You are now ready to begin using your KanguruClone. To begin, turn on the unit with the power switch located on the back panel.

Things to remember

• Make sure that sufficient power is supplied to the KanguruClone. Incorrect power will cause faulty operation. It is highly recommended that you use a UPS (uninterruptible power supply) with the KanguruClone.

• The KanguruClone is powered by an internal power supply that is controlled by a rocker switch located at the rear of the unit.

• The KanguruClone supplies power to all drives during a cloning session. There is no need to connect an external power source to the drives. The unit can supply up to 1.5A at 12V and up to 1A at 5V to each drive.

Note: the drives are not powered until you start a copy operation.

• It is OK to connect and disconnect Master or Target drives while the KanguruClone is powered on. However, do NOT connect or disconnect drives while any function is running or is in progress. The yellow status light will turn on to indicate that the unit is cloning or operating.

• The supplied cables are NOT standard cables like the ones found in a PC. Do not attempt to use these cables in a PC nor to use PC cables with the KanguruClone. Doing so may cause damage to the unit and drives.

2.2 Appearance of KanguruClone 4HD / 12HD

Front View 4HD

Master Hard Drive Power port

Master Hard Drive bay

Master Hard Drive SATA port

Master Hard Drive IDE port

Master Hard Drive power indicator (yellow)

Success indicator (green)

Failure indicator (red)

LCD Screen Input Buttons

Appearance of KanguruClone 4HD / 12HD

12HD

Master Hard Drive Power port

Master Hard Drive bay LCD Screen

Rear View 4HD

Master Hard Drive power indicator (yellow)

Success indicator (green)

Failure indicator (red)

Input Buttons

Master Hard Drive SATA port

Master Hard Drive IDE port

Fan Power cable connection

12HD

Power supply switch System power switch

Fan Power cable connection

Power supply switch System power switch

Top View

4HD

MASTER

Appearance of KanguruClone 4HD / 12HD

A B C D

Failure indicator (red)

Success indicator (green)

Target Hard Drive power indicator (yellow)

12HD

MASTER

SATA cable port

IDE cable port

Power cable port

A B C D

Failure indicator (red)

Success indicator (green)

Target Hard Drive power indicator (yellow)

E F G H

I J

SATA cable port

IDE cable port

Power cable port

The Menu System

2.3 The Menu System

Kanguru Solutions designed the KanguruClone’s menu system with the professional in mind. The menu system is fast, responsive, and easy to navigate. This means fewer key presses are needed to achieve a desired action.

The menu system is controlled by 4 push buttons located to the right of the LCD screen.

UP button RIGHT button

[COPY] BRIEF COPY

Run by ‘>’

LEFT button DOWN button

There are three tiers to the KanguruClone’s menu system:

Main Menu

[COPY] BRIEF COPY

Run by ‘>’

: Press the LEFT button to enter the Setup Menu. : Press the UP or DOWN button to navigate between modes

(COPY, DIAGNOSTIC, and TOOL) : Press the RIGHT button to start the selected mode.

Setup Menu

COPY DIAGNOSTIC TOOL

<- Back UP/DN Sel ->

: Press the LEFT button to enter the Main Menu. : Press the UP or DOWN button to navigate the modes.

: Press the RIGHT button to enter the function menu for the

selected mode.

Function Menu

[ ] DISK COPY

X [ ] BRIEF COPY [ ] RESIZE COPY

<- Back UP/DN Sel ->

: Press the LEFT button to go back to the Setup Menu. : Press the UP or DOWN button to navigate functions.

: Press the RIGHT button to select or deselect a function. A

selected function will be marked with an [ X ].

After selecting a function, press the LEFT button until you return to the Main Menu. The selected function should appear on the Main Menu screen. Press the RIGHT button to start the function.

2.4 Function Diagram

Function

Function Diagram

COPY DIAGNOSTIC TOOL CONFIGURATION

DISK COPY

BRIEF COPY

RESIZE COPY

AREA COPY

RATIO COPY

DISK

COMPARE

BRIEF

COMPARE

AREA

COMPARE

RANDOM

SEEK

SEQ.SEEK

WRITE

PATTERN

READ VERIFY

FULL ERASE

SCAN DISK

QUICK ERASE

MIN

ACOUSTIC

MAX

PERFORMANCE

HDD WIPE

CHECK SUM

PORT TEST

HD MODE

TRAN MODE

PWN ON

MODE

POWERON

POWEROFF

CAP CHK

SECURITY

SET PATTERN

WAIT

RATIO

COMPARE

SET

COPY AREAS

SET COPY

RATIOS

WIPE CYCLES

HPA CHK

TRANS BLK

RESIZE PART.

HD INFO

LOAD DEFAULT

UPDATE

VERSION

ABOUT

Using Your KanguruClone / Copy Functions

3. Using Your KanguruClone

Before you begin any function, connect all Master and Target hard drives. All PATA hard drives must have their jumpers set to either MASTER or CABLE SELECT.

The KanguruClone has 4 main modes: COPY, DIAGNOSTIC, TOOL and CONFIGURATION. You can navigate between these modes from the Setup Menu by pressing the UP / DOWN buttons. When you have reached the desired mode, press the RIGHT button to enter that mode.

3.1 Copy Functions

The KanguruClone can clone hard drives in one of 5 ways: Disk Copy, Brief Copy, Resize Copy, Area Copy and Ratio Copy.

After duplication has been completed you have 4 options for verifying that all of the Target hard drives match the Master: Disk Compare, Brief Compare, Area Compare and Ratio Compare.

Note: Compare functions can be used in conjunction with the Copy functions to achieve an all in one Copy and Compare function. To do so, simply select a Copy function and a Compare function at the same time.

Disk Copy

3.1.1 Disk Copy

The Disk Copy function clones hard drives sector-by-sector from the Master to the Target(s) and supports all data formats. This mode is slower than other modes but it is also the most reliable copy method. Disk Copy is the default COPY function.

Note: When performing a Disk Copy, Kanguru Solutions recommends using Master and the Target disks of the same capacity. If you want to clone a Master hard drive to Targets of a different capacity, please use the Resize Copy function. For more information on Resize Copy, please see section 3.1.3 Resize Copy, p.15.

COPY DIAGNOSTIC TOOL

<- Back UP/DN Sel ->

[ ] DISK COPY

[ ] BRIEF COPY [ ] RESIZE COPY

<- Back UP/DN Sel ->

[COPY] DISK COPY

Run by ‘>’

1. From the Setup Menu, press the UP or DOWN buttons to navigate to COPY mode. Press the RIGHT button to enter COPY mode.

2. From the COPY Function Menu, press the UP or DOWN buttons to navigate to the DISK COPY function. Press the RIGHT button to select DISK COPY.

3. Press the LEFT arrow twice to return to the Main Menu.

4. Press the RIGHT button to begin the Disk Copy.

5. Once the KanguruClone has finished cloning, it will display a “V” for verified target drives or an “X” for failed drives.

Brief Copy

3.1.2 Brief Copy

The Brief Copy function clones only sectors with data and will skip the blank sectors (including data hidden in sub channels). This mode is the fastest but will only support the following file systems: FAT, FAT16, FAT32, NTFS, HFS, EXT1, EXT2, EXT3.

Note: When performing a Brief Copy, Kanguru Solutions recommends using Master and the Target disks of the same capacity. If you want to clone a Master hard drive to Targets of a different capacity, please use the Resize Copy function. For more information on Resize Copy, please see section 3.1.3 Resize Copy, p.15.

COPY DIAGNOSTIC TOOL

<- Back UP/DN Sel ->

[ ] DISK COPY

[ ] BRIEF COPY

[ ] RESIZE COPY

<- Back UP/DN Sel ->

[COPY] BRIEF COPY

Run by ‘>’

1. From the Setup Menu, press the UP or DOWN buttons to navigate to COPY mode. Press the RIGHT button to enter COPY mode.

2. From the COPY Function Menu, press the UP or DOWN buttons to navigate to the BRIEF COPY function. Press the RIGHT button to select BRIEF COPY.

3. Press the LEFT arrow twice to return to the Main Menu.

4. Press the RIGHT button to begin the Brief Copy.

5. Once the KanguruClone has finished cloning, it will display a “V” for verified target drives or an “X” for failed drives.

Resize Copy

3.1.3. Resize Copy

The Resize Copy function is used to clone Master and Target drives with different capacities. This mode only copies the sectors with information and skips the blank sectors. This mode is faster than Disk Copy, but slower than Brief copy because it needs extra time to calculate the capacity difference between the Master and Target drives.

Note: You can only copy from a smaller capacity Master drive to larger capacity Target drives. Target drives in a session must all have the same capacity (e.g. a 40GB Master drive and 60GB Target drives.

COPY DIAGNOSTIC TOOL

<- Back UP/DN Sel ->

[ ] DISK COPY [ ] BRIEF COPY

[ ] RESIZE COPY

<- Back UP/DN Sel ->

[COPY] RESIZE COPY

Run by ‘>’

1. From the Setup Menu, press the UP or DOWN buttons to navigate to COPY mode. Press the RIGHT button to enter COPY mode.

2. From the COPY Function Menu, press the UP or DOWN buttons to navigate to the RESIZE COPY function. Press the RIGHT button to select RESIZE COPY.

3. Press the LEFT arrow twice to return to the Main Menu.

4. Press the RIGHT button to begin the Resize Copy.

5. Once the KanguruClone has finished cloning, it will display a “V” for verified target drives or an “X” for failed drives.

Note: Linux file systems are not supported by the Resize Copy function.

Area Copy

3.1.4 Area Copy

The Area Copy function allows you to copy a defined area of the Master hard drive. You can define up to 8 allocation sets on a hard drive. You must define the beginning and ending sectors before using this function. To define the sectors you have to enter the CONFIGURATION mode, select SET COPY AREA and then define the beginning and ending sectors. For more information on defining the beginning and ending sectors, please see section 3.4.9 Set Copy Areas, p.43.

COPY DIAGNOSTIC TOOL

<- Back UP/DN Sel ->

[ ] BRIEF COPY [ ] RESIZE COPY

[ ] AREA COPY

<- Back UP/DN Sel ->

[COPY] AREA COPY

Run by ‘>’

1. From the Setup Menu, press the UP or DOWN buttons to navigate to COPY mode. Press the RIGHT button to enter COPY mode.

2. From the COPY Function Menu, press the UP or DOWN buttons to navigate to the AREA COPY function. Press the RIGHT button to select AREA COPY.

3. Press the LEFT arrow twice to return to the Main Menu.

4. Press the RIGHT button to begin the Area Copy.

5. Once the KanguruClone has finished cloning, it will display a “V” for verified target drives or an “X” for failed drives.

Ratio Copy

3.1.5 Ratio Copy

The Ratio Copy function allows you to copy a defined percentage of the Master hard drive. The Master hard drive is divided in 1000 units. You must define the beginning and ending percentages before using this function. To define the percentages you have to enter the CONFIGURATION mode, select SET COPY RATION and then define the ratio percentage. For more information on defining the beginning and ending sectors, please see section 3.4.10 Set Copy Ratio p.44.

COPY DIAGNOSTIC TOOL

<- Back UP/DN Sel ->

[ ] RESIZE COPY [ ] AREA COPY

[ ] RATIO COPY

<- Back UP/DN Sel ->

[COPY] RATIO COPY

Run by ‘>’

1. From the Setup Menu, press the UP or DOWN buttons to navigate to COPY mode. Press the RIGHT button to enter COPY mode.

2. From the COPY Function Menu, press the UP or DOWN buttons to navigate to the RATIO COPY function. Press the RIGHT button to select RATIO COPY.

3. Press the LEFT arrow twice to return to the Main Menu.

4. Press the RIGHT button to begin the Ratio Copy.

5. Once the KanguruClone has finished cloning, it will display a “V” for verified target drives or an “X” for failed drives.

Disk Compare

3.1.6 Disk Compare

The Disk Compare function compares drives sector by sector to assure that all of the Target drives have the same information as the Master drive. Disk compare can be used in conjunction with the Disk Copy function.

Note: Compare functions can only be used when the UDMA transfer mode is disabled. To disable the UDMA you have to enter the CONFIGURATION mode, select TRAN MODE and then define the Transfer Mode as “UDMA0”. For more information on Transfer Mode, please see section 3.4.2 Tran Mode, p.35.

1. Leave all drives in place after a Disk Copy session has completed.

COPY DIAGNOSTIC TOOL

<- Back UP/DN Sel ->

2. From the Setup Menu, press the UP or DOWN buttons to navigate to COPY mode. Press the RIGHT button to enter COPY mode.

[ ] AREA COPY [ ] RATIO COPY

[ ] DISK COMPARE

<- Back UP/DN Sel ->

[COPY] DISK COMPARE

Run by ‘>’

3. From the COPY Function Menu, press the UP or DOWN buttons to navigate to the DISK COMPARE function. Press the RIGHT button to select DISK COMPARE.

4. Press the LEFT arrow twice to return to the Main Menu.

5. Press the RIGHT button to begin the Disk Compare.

6. Once the KanguruClone has finished comparing, it will display a “V” for verified target drives or an “X” for failed drives.

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