Page 1
SW-HDSC914K
9-Input Scaler & Switcher with 4K HDBaseT™
Input/ Output
Switch & Scale 9-inputs to two 4K mirrored displays w/ Built-in amp, Mic audio & Web
Based GUI Control
All Rights Reserved
Version: SW-HDSC914K_2017V1.0
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SW-HDSC914K Scaler & Switcher
Preface
Read this user manual carefully before using the product. Pictures shown in this
manual is for reference only. Different models and specifications are subject to real
product.
This manual is only for operation instruction only. The functions described in this
version are updated till June 20, 2017. In the constant effort to improve our product, we
reserve the right to make functions or parameters changes without notice or obligation.
Please refer to the dealers for the latest details.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference.
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.
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SW-HDSC914K Scaler & Switcher
SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
Unpack the equipment carefully and save the original box and packing material
for possible future shipment
Follow basic safety precautions to reduce the risk of fire, electrical shock and
injury to persons.
Do not dismantle the housing or modify the module. It may result in electrical
shock or burn.
Using supplies or parts not meeting the products’ specifications may cause
damage, deterioration or malfunction.
Refer all servicing to qualified service personnel.
To prevent fire or shock hazard, do not expose the unit to rain, moisture or install
this product near water.
Do not put any heavy items on the extension cable in case of extrusion.
Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
Install the device in a place with fine ventilation to avoid damage caused by
overheat.
Keep the module away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment
damage. If an object or liquid falls or spills on to the housing, unplug the module
immediately.
Do not twist or pull by force ends of the cable. It can cause malfunction.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power
to the device before cleaning.
Unplug the power cord when left unused for a long period of time.
Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.
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SW-HDSC914K Scaler & Switcher
1
Contents
1. Introduction.................................................................................................................................................... 2
1.1 Introduction to the switcher ............................................................................................................... 2
1.2 Feature ............................................................................................................................................... 2
1.3 Package List ...................................................................................................................................... 3
2. Specification .................................................................................................................................................. 4
3. Panel Description .......................................................................................................................................... 5
3.1 Front Panel......................................................................................................................................... 5
3.2 Rear Panel ......................................................................................................................................... 6
4. System Connection ....................................................................................................................................... 8
4.1 Usage Precautions ............................................................................................................................ 8
4.2 System Diagram ................................................................................................................................ 8
4.3 Microphone Connection .................................................................................................................... 8
5. Button Control ............................................................................................................................................. 11
5.1 Manual Switching............................................................................................................................. 11
5.2 Auto Switching ................................................................................................................................. 11
5.3 Volume Adjustment .......................................................................................................................... 11
6. IR Control .................................................................................................................................................... 12
6.1 IR Remote Control ........................................................................................................................... 12
6.2 IR Pass-through Control .................................................................................................................. 13
6.2.1 To Control Far-end Source/Display .................................................................................... 13
6.2.2 To Control Local Source/Display ......................................................................................... 13
7. RS232 Control............................................................................................................................................. 14
7.1 RS232 Connection .......................................................................................................................... 14
7.2 RS232 Control Software ................................................................................................................. 14
7.3 RS232 Commands .......................................................................................................................... 16
8. GUI Control ................................................................................................................................................. 19
8.1 Control Menu ................................................................................................................................... 20
8.2 Volume Menu ................................................................................................................................... 21
8.3 Configuration Menu ......................................................................................................................... 22
8.4 Password Menu ............................................................................................................................... 24
8.5 GUI Update ...................................................................................................................................... 24
9. OSD Control ................................................................................................................................................ 25
10. Panel Drawing ........................................................................................................................................... 26
11. Troubleshooting & Maintenance .............................................................................................................. 27
12. Customer Service ..................................................................................................................................... 28
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SW-HDSC914K Scaler & Switcher
2
1. Introduction
1.1 Introduction to SW-HDSC914K
The KanexPro SW-HDSC914K is a 9-Input switcher and presentation scaler
with true 4K input and output resolutions up to 3840x2160p. The nine inputs
include 5-HDMI, 2-VGA, 1-DisplayPort and 1-HDBaseT powered over
HDBaseT. Two simultaneous mirrored outputs over HDBaseT and HDMI can
be up-scaled or down-scaled to get desired video resolutions with audio and
mic function.
Control using IR, RS-232 or web based GUI
This 4K scaler can be controlled by any 3rd party control system, just download
the RS-232 drivers to program. IR input and output control can be transmitted
bi-directionally between the switcher and compatible HDBaseT Receiver or
HDBaseT Transmitter. Front panel buttons, IR Remote, RS232 or GUI all are
inclusive with a microphone input that supports phantom power and a
balanced stereo audio output for audio support.
1.2 Features
▪ Auto switch & scale 9-inputs to two 4K displays
▪ DP, HDMI and VGA video inputs can be embedded with external audio
▪ Output resolutions selectable to: 1280x720(default), 1920x1080,
1024x768, 3840x2160@30Hz & 3840x2160@60Hz
▪ Supports PoH (Power over HDBaseT) no external power supply
necessary to power sender or receiver
▪ HDBaseT Input resolutions: 1080p (70m), 4Kx2K(40m)
▪ HDBaseT Output resolutions: 1080p(100m), 4Kx2K (70m)
▪ Compliant with HDMI 2.0 & HDCP 2.2
▪ Built-in volume control
▪ Support Line level or Mic audio inputs
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SW-HDSC914K Scaler & Switcher
3
▪ MIC port supports balance/unbalance signal & suppresses the external
noise effectively
▪ Front Panel Buttons, IR, RS-232 and Ethernet for control
▪ Bi-directional IR & RS232 pass-through
▪ Built-in easy to use Web interface for control and switching
▪ Powerful OSD function
▪ IR remote control included
▪ 1U (19”) rack mountable enclosure
▪ Built-in USB port for firmware update
1.3 Package List
Scaler Switcher
1 x 4K Scaler Switcher
2 x Mounting Ears with 4 Screws
4 x Plastic Cushions
1 x IR Remote
1 x IR Receiver
1 x IR Emitter
6 x 3-Pin Phoenix Connectors
1 x 5-Pin Phoenix Connector
1 x RS232 Cable (3-Pin to DB9)
1 x Power Cord
HDBaseT Receiver
1 x TPUH421R HDBaseT Receiver
2 x Mounting Ears with 4 Screws
4 x Plastic Cushions
1 x RS232 Cable (3-Pin to DB9)
1 x User Manual
Note: Please contact your distributor immediately if you found any damage or defect in
the components.
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SW-HDSC914K Scaler & Switcher
4
2. Specification
Video
Video Input
(1) HDBaseT;(1) Display Port; (5) HDMI; (2) VGA
Video Input Connector
(1) RJ45; (1) Female Display Port; (5) Type A HDMI;
(2) 15-pin Female VGA
Video Output
(1) HDMI; (1) HDBaseT
Video Output Connector
(1) Type A HDMI; (1) RJ45
Output Resolution
1280x720 (default), 1920x1080, 1024x768, 3840x2160@30Hz,
3840x2160@60Hz
Standards
Input video support HDMI 2.0 & HDCP2.2;
Output video support HDMI 2.0 & HDCP1.4.
Audio
Audio Input
(1) Stereo Audio Input for 2-DP; (1) Stereo Audio Input for 3HDMI; (2) Stereo Audio Inputs for 8-VGA and 9-VGA; (1) LINE
Audio; (1) MIC Audio
Audio Input Connector
(4) 3.5mm Stereo Jacks; (2) 3-pin Phoenix Connector
Audio Input Impedance
>10kΩ
Audio Output
(1) Dual-Mono Analog Audio;
(1) Power Amplifier with Fixed Voltage
Audio Output Connector
(1) 5-pin Phoenix Connector; (1) 3-pin Phoenix Connector
Audio Output Impedance
70Ω
Frequency Response
20Hz~20K Hz
Stereo Channel Separation
>80dB @1KHz
Control Part
Control Port
(1) FIRMWARE; (1) IR EYE; (1) IR ALL IN; (1) IR ALL OUT; (3)
RS232; (1) TCP/IP
Control Connector
(1) Type-A USB (3) 3.5mm Mini Jacks; (3) 3-pin Phoenix
Connectors; (1) RJ45
General
Transmission Distance
HDBaseT Input: 1080p≤70m, 4Kx2K≤40m
HDBaseT Output: 1080p≤100m, 4Kx2K≤70m
Operation Temperature
0 ~ +40 ℃
Storage Temperature
-10 ~ +55 ℃
Relative Humidity
10% ~ 90%
External Power Supply
100V~240V AC
Power Consumption
45W (Max)
Dimension (W x H x D)
17.0"W x 1.70"H x 11.0"D
Net Weight
7.0 lbs. (3.17Kg)
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SW-HDSC914K Scaler & Switcher
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3. Panel Description
3.1 Front Panel
① Power Indicator:
▪ Off when there is no power to the device.
▪ Green when the device is in standby mode.
▪ Red when the device is powered on.
② Auto switching mode selector and activity LED
③ 1-HDBT input selector and activity LED
④ 2-DP input selector and activity LED
⑤ 3-HDMI input selector and activity LED
⑥ 4-HDMI input selector and activity LED
⑦ 5-HDMI input selector and activity LED
⑧ 6-HDMI input selector and activity LED
⑨ 7-HDMI input selector and activity LED
⑩ 8-VGA input selector and activity LED
⑪ 9-VGA input selector and activity LED
⑫ OUTPUT BACK/720P: Press this to let the display be black screen or long-press
for 3 seconds to reset the output resolution to 1280×720p.
⑬ MUTE: Press this to mute output.
⑭ Volume Knob
Press this knob to select AMP (amplifier), SOURCE or MIC audio input, and then
turn the knob to adjust the volume.
VOLUME
2-DP
8-VGAAUTO 1-HDBT
7-HDMI
5-HDMI
6-HDMI
OUTPUT BLACK
720P 3s\
4-HDMI MUTE
SOURCE
LINE
MIC
3-HDMI
1
2
3
4
5
6
7
8
9
10
11
12 13 14
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SW-HDSC914K Scaler & Switcher
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3.2 Rear Panel
INPUTS:
① 1-HDBT/PoH& RS232:
▪ HDBaseT input port: support PoH, connect with an HDBaseT Transmitter to
receive AV signal or IR/RS232 control signal.
▪ The RS232 port and that one on HDBaseT Transmitter can transmit RS232
commands each other by pass-through function.
② 2-DP: DP input with external audio input.
③ 3-HDMI: HDMI input port with external audio input, support 4k@60Hz 4:4:4, HDCP
2.2.
④ 4-HDMI~7-HDMI: 4 HDMI input ports, support 4k@60Hz 4:4:4, HDCP 2.2.
⑤ 8-VGA~9-VGA: 2 VGA input ports with VGA auxiliary audio inputs.
⑥ LINE: Line audio input port.
⑦ MIC: MIC audio input port. DIP switch for selecting the below 3 mode:
▪ 48V phantom power mode (connect with condenser microphone).
▪ MIC mode (connect with dynamic microphone).
▪ LINE mode (connect with wireless microphone or line audio).
OUTPUTS:
A. HDMI: HDMI video output port.
B. HDBT/PoH: Support PoH. Connect with an HDBaseT Receiver to transmit AV signal
or IR/RS232 control signal.
C. AUDIO: Audio output port, the audio comes from the input audio corresponding to
the selected video source and is mixed with MIC audio.
D. RS232: The RS232 port and that one on HDBaseT Receiver can transmit RS232
commands each other by pass-through function.
1
2
3
4
A
B
C
a
b
c
d
e
f D
5
6
7
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SW-HDSC914K Scaler & Switcher
7
CONTROL:
a. FIRMWARE: Type-A USB port for updating system firmware or loading customized
EDID data.
b. IR EYE: Connect with IR Receiver (with carrier wave only) to receive IR signal send
by IR Remote to control this Scaler Switcher.
c. IR ALL IN: IR input port used with far-end IR output port. Connect with IR Receiver
(with carrier) to receive IR signal from all kinds of IR Remote to control far-end
devices from local.
d. IR ALL OUT: IR output port used with far-end IR input port. Connect with IR emitter
(with carrier) to send IR signal to control local devices from remote.
e. RS232: Serial port, 3-pin phoenix connector, connect with a control device (such as
PC) to control the switcher
f. TCP/IP: Ethernet port, connect PC to control the switcher via GUI.
I: AUDIO AMP: Audio output port, connect with 70V/100V constant voltage audio
amplifier.
II: AC100V-240V: Power port, connect to an AC 100V~240V power via the included
power cord.
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SW-HDSC914K Scaler & Switcher
8
4. System Connection
4.1 Usage Precaution
▪ Verify all components and accessories included before installation.
▪ System should be installed in a clean environment with proper temperature and
humidity.
▪ All of the power switches, plugs, sockets and power cords should be insulated
and safe.
▪ All devices should be connected before power on.
4.2 System Diagram
4.3 Microphone Connection
The switcher provides with one 3-level microphone input port, to accommodate different
microphone input modes, including 48V phantom power mode, MIC mode & LINE mode.
➢ 48V phantom power Mode
48V phantom power input has a good frequency characteristic, high input impedance
and high sensitivity.
When switching to “48V”, the MIC input will provide a 48V phantom power. This is only
used for condenser microphone.
Connect the microphone in this way: “+” connects to positive, “-” connects to negative
and “ ” to ground.
OUTPUT S
HDMI
HDBT/PoH
RS232
Tx
Rx
LINE
L R
6-HDMI
Tx
Rx
RS232
1-HDBT/P oH
5-HDMI
9-VGA8-VGA
3-HDMI
COM 70V 100V
40W MAX
2-DP
AUDIO
L R
4-HDMI
48V
ONOFFMIC
CONTRO L
TCP/IPRS232
Tx
Rx
IR ALL IN IR ALL OUT
INPUTS
7-HDMI
IR EYE
AUDIO AMP
Transmitter
PadRouter
Proje ctor
Remote
Central Control System
Speaker
Game Machine
Laptop
Laptop
MIC
4K TV
IR Emitter
Projector
Receiver
Digit al Radi o
Remote
IR Emitter
IR Rece iver
IR Rece iverBlu-R ay
Remote
Blu-Ray
VGA:
DP:
HDMI:
Audio:
Internet:
Control:
HDBaseT:
Laptop
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SW-HDSC914K Scaler & Switcher
9
➢ MIC Mode
MIC input has a low frequency characteristics, and wide frequency response.
When switch to “MIC”, the microphone input is used for connecting with dynamic
microphone. There are two different connection methods:
① Unbalanced connection:
“+” and “ ” connect to ground, and “-” connects to signal.
“-” and “ ” connect to ground, and “+” connects to signal.
② Balanced connection: “+” connects to positive, “-” connects to negative and “ ”
connects to ground.
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➢ LINE Mode
LINE input has a low frequency characteristics, and wide frequency response.
When switch to “LINE”, the microphone input is used for connecting with line audio or
wireless microphone output. There are two different connection methods:
① Unbalanced connection:
“+” and “ ” connect to ground, and “-” connects to signal.
“-” and “ ” connect to ground, and “+” connects to signal.
② Balanced connection: “+” connects to positive, “-” connects to negative and “ ”
connects to ground.
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SW-HDSC914K Scaler & Switcher
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5. Button Control
Front panel buttons can be used for switching operations and volume adjusting.
5.1 Manual Switching
Press 1-HDBT/PoH, 2-DP, 3-HDMI, 4-HDMI, 5-HDMI, 6-HDMI, 7-HDMI, 8-VGA, or 9-
VGA on front panel to select the corresponding input source.
5.2 Auto Switching
Press AUTO to enter in auto-switching mode.
The auto-switching mode abides by the following principles:
New input
Once detecting a new input signal, the switcher would switch to this new signal
automatically.
Rebooting device
The switcher can save the last configuration before losing power. If the last
switching mode is auto-switching, once rebooted, the switcher will automatically
enter auto-switching mode, then detect all inputs and memorize their connection
status for future rebooting using. If the last displayed signal is still available, the unit
will output the signal. If not, the unit will detect all the input signals wit priority from
1-HDBT/PoH to 9-VGA. When detected the first signal, it will transfer to output.
Signal removal
Once removing the current display signal, the switcher will detect all input signals
with priority from 1-HDBT/PoH to 9-VGA. It will transfer the signal firstly detected to
be available to output devices.
Note:
▪ When the DP signal is switched as input, the DP source device may not read the
EDID data from display device, at this point re-plug the DP source device to
solve this phenomenon.
▪ Auto-switching function works only when inputting new signal, removing a signal
or power rebooting.
5.3 Volume Adjustment
Press Volume Knob to choose AMP, SOURCE or MIC audio needed to be adjusted,
the corresponding LED will turn green and keep on, and then adjust the Volume Knob
to increase or decrease sound volume.
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4K Compact Scaler Switcher (with PoH)
12
6. IR Control
6.1 IR Remote Control
Connect IR Receiver to the IR EYE port, the switcher can be controlled by using the IR
Remote as below.
① Enter/ exit standby mode.
② Input channel selection buttons (1~9):
Select video source via pressing corresponding
button (audio switched following the
corresponding 2-DP/3-HDMI/8-VGA/9-VGA).
③ Auto: Enter/Exit auto-switching mode.
④ OK: confirm button; Navigation buttons:
UP/DWON/LEFT/ RIGHT button, for value
setting or page-turn.
⑤ VOL: Volume adjusting button. After
pressing this button, the volume adjusting menu
will be showed on Display, and then press
UP/DOWON button to increase/decrease
volume.
⑥ Mute/ unmute audio.
⑦ Exit button: Exit OSD menu or current
operation.
⑧ Enter OSD menu or used to return to
previous menu.
Important notice:
▪ Please use this IR Remote carefully.
▪ Please wipe the surface using clean towels or absorbent soft cloth.
▪ To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture.
▪ While installing the battery, put electrodes in the right position to avoid short circuit.
▪ The battery shall not be exposed to excessive heat such as sunshine, fire or the like.
▪ Do not ingest battery. Chemical Burn Hazard.
▪ Please remove the battery when not in use.
▪ Do not mixed use the old and new battery, or different types.
▪ Keep new and used batteries away from children. If the battery compartment does not close
securely, stop using the product and keep it away from children.
▪ Dispose of used batteries promptly according to local recycling or waste regulations.
1 2
3
4
5
6
7 8 9
Scaler Switcher
OK
VOL
MUTE
AUTO
0
1
2
3
4
6
5
7
8
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SW-HDSC914K Scaler & Switcher
13
6.2 IR Pass-through Control
6.2.1 To Control Far-end Source/Display
Connect an IR Receiver to IR ALL IN port on the switcher and then connect IR emitter
to the IR OUT ports on the HDBaseT Transmitter and Receiver, the far-end
source/display can be control by their IR Remote.
6.2.2 To Control Local Source/Switcher
Connect an IR emitter to IR ALL OUT port on the switcher, and then connect IR
Receiver to the IR IN ports on the HDBaseT Transmitter and Receiver, the source
devices or the switcher can be control by their IR Remote.
DVD DVD
DVD Re mote
HDTV R emote
HDBaseT Transmitter HDBaseT Receiver
HDTV
CONTROL
TCP IP/RS232IRALL IN IRALL OUT IR EYE
Tx
Rx
COM 70V 100V
40W MAX
AUDIO AMPOUTPUTS
HDMI
HDBT/PoH
L R
Tx
Rx
RS232
AUDIO
1 HDBT PoH-/
9-VGA8-VGA
2-DP
INPUTS
LINE MIC
L R
6-HDMI5-HDMI3-HDMI
4-HDMI 7-HDMI
RS232
Tx
Rx
48V LINE
MIC
FIRMWARE
RS232 IR IN I R OUT HDMI IN HDB T OUT DC 24VETHERNE T ETHERN ET
Tx Rx
RS232 IR IN I R OUT DC 24VETHERNE T ETHERN ET
Tx Rx
HDMI OUT H DBT IN
DVD
DVD/ Scal er Remote
DVD/ Scal er Remote
HDBaseT Transmitter HDBaseT Receiver
CONTROL
TCP IP/RS232IRALL IN IRALL OUT IR EYE
Tx
Rx
COM
70V 100V
40W MAX
AUDIO AMPOUTPUTS
HDMI
HDBT/PoH
L R
Tx
Rx
RS232AUDIO
1 HDBT PoH-/
9-VGA8-VGA
2-DP
INPUTS
LINE MIC
L R
6-HDMI5-HDMI3-HDMI
4-HDMI 7-HDMI
RS232
Tx
Rx
48V
LINE
MIC
FIRMWARE
RS232 IR IN IR OUT HDMI IN HDBT OUT DC 24V
ETHERN ET ETHER NET
Tx Rx
RS232 IR IN IR OUT DC 24V
ETHERN ET ETHER NET
Tx Rx
HDMI OUT HDBT IN
DVD
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4K Compact Scaler Switcher (with PoH)
14
7. RS232 Control
7.1 RS232 Connection
Connect the control PC to the RS232 port as shown as below:
The baud rate support 2400, 4800, 9600(default), 19200, 38400, 57600 or 115200.
7.2 RS232 Control Software
Installation Copy the control software file to the computer connected with the
switcher.
Uninstallation Delete all the control software files in corresponding file path.
Basic Settings:
First to connect switcher with all input devices and output devices needed, then to
connect it with a computer which is installed with RS232 control software.
Double-click the software icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as
below:
PC
CONTROL
TCP IP/RS232IRALL IN IR ALL OUT IREYE
Tx
Rx
COM 70 V 100V
40W MAX
AUDIO AM POUTPUTS
HDMI
HDBT/PoH
L R
Tx
Rx
RS232AUDIO
1 HDBT PoH-/
9-VGA8-VGA
2-DP
INPUTS
LINE MIC
L R
6-HDMI5-HDMI3-HDMI
4-HDMI 7-HDMI
RS232
Tx
Rx
48V LINE
MIC
FIRMWARE
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15
The interface of the control software is showed as below:
Please set the parameters of COM number, bound rate, data bit, stop bit and the parity
bit correctly, and then you are able to send command in Command Sending Area.
Parameter Configuration area
Monitoring area, indicates if
the command sent works.
Command Sending area
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7.3 RS232 Command
Communication protocol: RS232 Communication Protocol
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command
Function
Feedback
Update
Software update.
update
Factory
Reset to factory default.
Factory reset
Menu
Open OSD menu.
Key menu
Up
UP button.
Key up
Down
DOWN button.
Key down
Left
LEFT button.
Key left
Right
RIGHT button.
Key right
Exit
EXIT button (exit OSD).
Key exit
Ok
OK for OSD selection.
Key ok
Hdbtin
Switch to 1-HDBT input.
Port 1
Dpin
Switch to 2-DP input.
Port 2
Hdmi3
Switch to 3-HDMI input.
Port 3
Hdmi4
Switch to 4-HDMI input.
Port 4
Hdmi5
Switch to 5-HDMI input.
Port 5
Hdmi6
Switch to 6-HDMI input.
Port 6
Hdmi7
Switch to 7-HDMI input.
Port 7
VGA8
Switch to 8-VGA input.
Port 8
VGA9
Switch to 9-VGA input.
Port 9
4k2k60
Set output resolution to 4Kx2K@60Hz.
4k2k60
4k2k30
Set output resolution to 4Kx2K@30Hz.
4k2k30
108060
Set output resolution to 1080p@60Hz.
108060
1280720
Set output resolution to 1280x720.
1280720
1024768
Set output resolution to 1024x768.
1024768
1360768
Set output resolution to 1360x768.
1360768
Redid
Restore the default EDID.
RestoreEDID
Setedid
Read the EDID from output.
xxxxx…
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Command
Function
Feedback
DP audio1
Select embedded audio input for 2-DP
video signal.
DP audio embedded
DP audio2
Select external audio input for 2-DP
video signal.
DP audio external
HDMI audio1
Select embedded audio input for 3-
HDMI video signal.
HDMI audio embedded
HDMI audio2
Select embedded audio input for 3-
HDMI video signal.
HDMI audio external
Ampadd
Increase the volume of AMP audio.
amp volume: xx
Ampin
Decrease the volume of AMP audio.
amp volume: xx
Sourceadd
Increase the volume of source audio.
source volume: xx
Sourcemin
Decrease the volume of source audio.
source volume: xx
Micadd
Increase the volume of MIC.
mic volume: xx
Micmin
Decrease the volume of MIC.
mic volume: xx
Micmute
Mute MIC audio.
Micmute
Micunmute
Unmute MIC audio.
Micunmute
Sourcemute
Mute SOURCE audio.
Sourcemute
Sourceunmute
Unmute SOURCE audio.
Sourceunmute
Ampmute
Mute AMP audio.
Ampmute
Ampunmute
Unmute AMP audio.
Ampunmute
Output?
Inquire the output resolution.
4k2k60/4k2k30/1280720/
1024768/1360768
Audio?
Inquire the input audio type.
HDMI external
HDMI embedded
DP external
DP embedded
Input?
Inquire the input source.
Hdbt/Dp/Hmdi3/Hmdi4/H
mdi5/Hmdi6/Hmdi7/
Vga8/Vga9
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Command
Function
Feedback
Volume?
Inquire audio volume.
amp volume: xx
Source volume: xx
mic volume: xx
Mute/Unmute
Svol:xx
Set the volume of source audio.
source volume: xx
Avol:xx
Set the volume of AMP audio.
amp volume: xx
Mvol:xx
Set the volume of MIC audio.
mic volume: xx
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8. GUI Control
In addition to control the switcher via front panel button, IR Remote and RS232
communication software. The switcher can be controlled via GUI. It allows users to
interact with the switcher through graphical icons and visual indicators.
Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below:
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8.1 Control Menu
Type user name: user and password: user (default setting) on the log-in interface, and
then click Login to enter Control menu shown as below:
▪ Source: Click the corresponding button (1-HDBT, 2-DP, 3-HDMI, 4-HDMI, 5-HDMI,
6-HDMI, 7-HDMI, 8-VGA or 9-VGA) to select video input source, or click AUTO to
enter auto-switching mode.
▪ Audio: Click 2-DP or 3-HDMI to select external audio for DP or HDMI video signal.
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8.2 Volume Menu
Click Volume to enter volume menu shown as below:
▪ The volume of AMP, Source, and MIC audio can be adjusted.
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8.3 Configuration Menu
① Click on control menu to enter setting menu shown as below:
▪ Output Resolution: Select the output resolution that you need and then click
Confirm to save setting.
▪ Update: Insert the USB flash disk with EDID file/software updating file to
FIRMWARE port, and then click EDID/Firmware to start update procedure.
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② Click Network to enter network setting menu shown as below:
▪ Dynamic or static IP mode can be selected. Under static IP mode, IP address and
subnet mask, gateway can be set and make sure the IP addresses are different to
avoid IP conflict.
③ Click Source Label to enter source label setting menu shown as below:
▪ The name of source input selection button can be modified as you need.
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8.4 Password Menu
Click Password on the top of interface to enter password menu shown as below:
▪ Admin/user password can be modified as you need.
8.5 GUI Update
GUI for the switcher supports online update in http://192.168.0.178:100. Type the
username and password (the same as the GUI log-in settings, modified password will
be available only after rebooting) to log in the configuration interface. After that, click
Administration at the source menu to get to Upload Program as shown below:
Select the desired update file and press Apply, it will start upgrading then.
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9. OSD Control
The switcher provides a powerful OSD operation menu, contains 3 parts: optional
settings, image settings, and system setting etc.
There are two ways to enter OSD menu:
① Press the MENU button on IR Remote.
② Send the command Menu on RS232 Control Software.
Operation:
Press direction buttons on IR Remote to switch between menu options and menu
pages.
Press OK on the IR Remote to confirm the selection.
OSD MENU-SETUP
Including Picture Mode Standard, Color Mode, Zoom Mode, Restore Default, Software
Update.
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10. Panel Drawing
44 mm
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11. Troubleshooting & Maintenance
Problems
Causes
Solutions
Output image with white
noise.
Bad quality of the
connecting cable
Try another high quality
cable.
Fail or loose
connection
Make sure the connection is
good
No output image when
switching
No signal at the input /
output end
Check with oscilloscope or
multimeter if there is any
signal at the input/ output
end.
Fail or loose
connection
Make sure the connection is
good.
The switcher is broken
Send it to authorized dealer
for repairing.
POWER indicator doesn’t
work or no respond to
any operation
Fail connection of
power cord.
Make sure the power cord
connection is good.
Cannot control the device
by control device (e.g. a
PC) through RS232 port
Wrong RS232
communication
parameters
Type in correct RS232
communication parameters.
Broken RS232 port
Send it to authorized dealer
for checking.
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
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12. Customer Service
The return of a product to our Customer Service implies the full agreement of the terms
and conditions hereinafter. There terms and conditions may be changed without prior
notice.
① Warranty
The limited warranty period of the product is fixed 3 (three) years.
② Scope
These terms and conditions of Customer Service apply to the customer service
provided for the products or any other items sold by authorized distributor only.
③ Warranty Exclusions:
Warranty expiration.
Factory applied serial number has been altered or removed from the product.
Damage, deterioration or malfunction caused by:
✓ Normal wear and tear.
✓ Use of supplies or parts not meeting our specifications.
✓ No certificate or invoice as the proof of warranty.
✓ The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
✓ Damage caused by force majeure.
✓ Servicing not authorized by distributor.
✓ Any other causes which does not relate to a product defect.
Shipping fees, installation or labor charges for installation or setup of the product.
④ Documentation:
Customer Service will accept defective product(s) in the scope of warranty
coverage at the sole condition that the defeat has been clearly defined, and upon
reception of the documents or copy of invoice, indicating the date of purchase, the
type of product, the serial number, and the name of distributor.
Remarks: For further assistance or solutions, please contact your local distributor.
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Brea, California
www.kanexpro.com
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