KanexPro SW-HDSC51HDBT Users Guide

SW-HDSC51HDBT

USER MANUAL

HDBaseT™ Seamless Presentation Switcher & Scaler w/ 5

inputs

All Rights Reserved

Version: SW-HDSC51HDBT_2017V1.2

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Preface

Read this user manual carefully before using this product. Pictures displayed in this
manual are for reference only. Different models and specifications are subject to the

actual product.

This manual is only for operational instruction, not for any maintenance usage. The
functions described in this version are updated till Dec 2017. Any changes of functions
and parameters since then will be informed separately. Please refer to the dealers for

the latest details.

Trademarks

Product model and logo are trademarks. Any other trademarks mentioned in this
manual are acknowledged as the properties of the trademark owner. No part of this

publication may be copied or reproduced without the prior written consent.

FCC Statement

This equipment can generate, use, and radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits of a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial

installation.

Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be

necessary to correct the interference

Any changes or modifications not expressly approved by the manufacture would void

the user’s authority to operate the equipment.

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SAFETY PRECAUTIONS

To ensure the best from the product, please read all instructions carefully before using

the device. Save this manual for further reference.
 Unpack the equipment carefully and save the original box and packing material for

possible future shipment.

 Follow basic safety precautions to reduce the risk of fire, electrical shock and injury

to persons.

 Do not dismantle the housing or modify the module. It may result in electrical shock

or burn.

 Using supplies or parts not meeting the products’ specifications may cause

damage, deterioration or malfunction.

 Refer all servicing to qualified service personnel.
 To prevent fire or shock hazard, do not expose the unit to rain or moisture. Do not

install this product near water.

 Do not place any heavy items on the extension cable in case of extrusion.
 Do not remove the housing of the device as opening or removing housing may

expose you to dangerous voltage or other hazards.

 Install the device in a place with fine ventilation to avoid damage caused by

overheating.

 Keep the module away from liquids.
 Spillage into the housing may result in fire, electrical shock, or equipment damage.

If an object or liquid falls or spills on to the housing, unplug the module immediately.

 Do not twist/pull by force the ends of the optical cable. It can cause malfunction.
 Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power

cord to the device before cleaning.

 Unplug the power cord when left unused for a long period.
 Information on disposal for scrapped devices: Do not burn or mix with general

household waste; please treat the devices as normal electrical waste.

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Table of Contents

1. Introduction .................................................................................................................. 6

1.1 Introduction to the Scaler Switcher ................................................................... 6

1.2 Features ........................................................................................................... 6

1.3 Package List ..................................................................................................... 7

2. Panel Description ........................................................................................................ 8

2.1 Front Panel ....................................................................................................... 8

2.2 Rear Panel ........................................................................................................ 9

3. System Connection ................................................................................................... 11

3.1 Usage Precautions ......................................................................................... 11

3.2 System Diagram ............................................................................................. 11

3.3 Connection Procedure .................................................................................... 12

3.4 Connection of Microphone .............................................................................. 13

3.5 System Application ......................................................................................... 15

4. System Operations .................................................................................................... 16

4.1 Front Panel Buttons ........................................................................................ 16

4.1.1 Manual-Switching................................................................................ 16

4.1.2 Auto-Switching .................................................................................... 16

4.1.3 Volume Adjusting ................................................................................ 17

4.2 IR Control ....................................................................................................... 17

4.2.1 IR Remote ........................................................................................... 17

4.2.2 Control far-end device from local ........................................................ 18

4.2.3 Control local device from remote ........................................................ 18

4.2.4 CEC Function...................................................................................... 19

4.3 RS232 Control ................................................................................................ 20

4.3.1 Installation/uninstallation of RS232 Control Software ......................... 20

4.3.2 Basic Settings ..................................................................................... 21

4.3.3 RS232 Communication Commands.................................................... 23

4.3.4 Control Compact Scaler Switcher or 3rd Party Device from Local ..... 30

4.3.5 Control Compact Scaler Switcher or 3rd party device form Remote .. 31

4.4 OSD Menu Control ......................................................................................... 32

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4.4.1 Options................................................................................................ 33

4.4.2 Picture ................................................................................................. 34

4.4.3 Setup................................................................................................... 35

4.5 Web-based GUI Control ................................................................................. 36

4.5.1 Control Menu ...................................................................................... 36

4.5.2 Configuration Menu............................................................................. 38

4.5.3 RS232 Control Menu .......................................................................... 40

4.5.4 Password Menu .................................................................................. 41

4.5.5 Web-based GUI Update...................................................................... 41

5. Specifications ............................................................................................................ 42

6. Panel Drawing ........................................................................................................... 44

7. Troubleshooting & Maintenance ................................................................................ 45

8. After-sales Service…………………………………………………………………………47

9. Warranty…………………………………………………………………………………….48

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1. Introduction

1.1 Introduction to SW-HDSC51HDBT

The KanexPro SW-HDSC51HDBT is a seamless switcher with 5-inputs (3 HDMI, 1 DP

&1 VGA), with one local HDMI output and one HDBaseT™ output designed to switch

and scale up to 5 devices to one or more displays (mirrored). It supports instant

seamless switching from one device to another with zero latency no matter what its

connected to. Fully compliant with the latest HDCP 2.2 specs, this switcher supports

CEC commands and EDID management. The output of the switcher can be extended

with via PoH (power over HDBaseT) to up to 230 feet. (70m) with the receiver included

in the system.

The switcher can be controlled using one IR input, one IR output & one RS-232 port,

the IR & RS-232 signals can be broadcasted bi-directionally between the seamless

scaler-switcher and the HDBaseT receiver. In addition, the switcher can also be

controlled via web-based GUI, front panel buttons, RS232 commands and through IR

remote.

1.2 Features

 Seamlessly switch & scale 5-video inputs to 2-outputs using HDBaseT &

HDMI

 Auto-switching enabled
 HDBaseT output extends CAT5e/6 distance up to 230 feet (70 meters)
 Includes HDBaseT receiver w/ PoH support
 Built-in Audio De-embedder for HDMI & VGA inputs
 Selectable output resolutions supported: 1920x1200, 1920x1080, 1600x1200,

1360x768, 1280x800, 1280x720, 1024x768

 HDCP 2.2 compliant & CEC
 VGA video supports C-video, YPbPr and VGA.
 48V phantom power to support condenser microphone.
 MIC port supports balance/unbalance signal, suppress the external noise

effectively.

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 3-level MIC input for use with: condenser, dynamic & wireless microphones
 Bi-directional IR & RS232 control.
 Controllable via buttons, IR remote, RS232 & Web-based GUI
 Includes IR remote
 Powerful OSD function

1.3 Package List

 1 x Compact Scaler Switcher
 2 x Mounting Ears with 4 screws
 2 x Long Mounting Ears with 6 screws (Optional)
 1 x Power Adapter (24VDC,2.71A)
 4 x Plastic Cushions
 1 x IR Remote
 1 x VGA converting cable (VGA to YPbPr)
 1 x HDBaseT Receiver
 2 x Mounting Ears with 4 screws for HDBaseT Receiver
 4 x Plastic Cushions for HDBaseT Receiver
 1 x RS232 cable (3-Pin phoenix connector to DB9)
 2 x 3-Pin phoenix connectors
 1 x 5-Pin phoenix connector
 1 x IR Emitter
 1 x IR Receiver (with carrier wave)
 1 x User Manual

Notes: If there are defective parts or parts are missing, please contact your local
dealer(s).

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2. Panel Description

2.1 Front Panel

Figure 2- 1 Front Panel

① Built-in IR Receiver
② Power indicator

 Off when there is no power to the device
 Green when the device is in standby mode
 Red when the device is powered on.

③ 1-HDMI/MHL input Selector & Activity LED; Left key
④ 2-HDMI input Selector & Activity LED; Right key
⑤ 3-HDMI input Selector & Activity LED; Up key
⑥ 4-DisplayPort input Selector & Activity LED; Down key
⑦ 5-VGA input Selector Activity LED; Enter key
⑧ Auto-Switching Mode Selector& Activity LED; OSD menu button

 Press this button to enter or exit Auto-switching mode, in this mode, select

input source via front panel button is not available, but RS232 command and

IR remote are able to switch mode. The auto LED turn green and keep on.

Note: When you set any VGA port to C-video or YPbPr in Manual-switching

mode, the system will not be able to enter Auto-switching mode.

 Long-press this button more than 2 seconds to enter OSD menu, and then use

③~⑥direction keys, ⑦confirm key to control.

⑨ Volume Knob

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2.2 Rear Panel

Figure 2- 2 Rear Panel

① INPUTS

 Video input ports: 1 HDMI/MHL input, 2 HDMI inputs, 1 DP and 1 VGA
 Audio input ports: 1 DP external audio input and 1 VGA auxiliary audio input.

② OUTPUTS

 HDMI output: HDMI video output port
 HDBaseT output: Support PoH. Connect with an HDBaseT Receiver to

transmit AV signal or IR/RS232 control signal.

HDBaseT output boasts green and yellow indicator. The green indicator will blink
when power. If connect an HDBaseT receiver to this output successfully, the yellow
indicator will light up, and the green indicator will keep blinking.

③ MIC INPUT

 MIC audio port: connect to Microphone.
 Dial switch: including 3 level

 48V phantom power mode (connect with condenser microphone);
 MIC mode (connect with dynamic microphone);
 LINE mode (connect with wireless microphone or line audio).

④ CONTROL

 RES RESET: press this button to reset the output resolution to 1280×720p, or

activate HDMI and HDBT outputs when they are closed.

 IR IN: connect with IR receiver (with carrier wave only) to receive IR signal to

control far-end device which was connected to HDBaseT Receiver via

HDBaseT output port.

 IR OUT: connect with IR emitter to control local source devices from remote.
 IR EYE: connect with IR receiver (with carrier wave only) to receive IR signal

send by IR remote to control this Scaler Switcher.

 FIRMWARE: Type-A USB port for updating system firmware or loading

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customized EDID data.

 RS232: Serial port, 3-pin phoenix connector, connect with a control device

(such as PC) to control the Scaler Switcher or other devices connected with

HDBaseT Receiver.

 TCP/IP: Ethernet port, connect with PC to control the Scaler Switcher via Web-

based GUI.

⑤ AUDIO OUTPUT

 Audio output port, the audio comes from the input audio corresponding to the

selected video source and is mixed with MIC audio.

⑥ DC 24V

 Power port, connect with DC 24V power adapter.

 Pictures shown in this manual are only for reference.

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3. System Connection

3.1 Usage Precautions

1) System should be installed in a clean environment, which should have a proper

temperature and humidity.

2) All of the power switches, plugs, sockets and power cords should be insulated and

safe.

3) All devices should be connected before powered on.

4) System Diagram shown in this manual is for reference only; more specific schemes

depend on real-time applications.

3.2 System Diagram

Figure 3- 1 Connection diagram

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3.3 Connection Procedure

Step1. Connect HDMI source devices (e.g. Blue-ray DVD) to 1~3 HDMI input ports with

HDMI cable

Step2. Connect a DisplayPort source device (e.g. MAC MINI) to DP input port with

DisplayPort cable and DP audio input port with audio cable.

Step3. Connect a VGA source device (e.g. Laptop) to VGA input port with VGA cable

and VGA audio input port with audio cable.

Step4. Select MIC level and connect right microphone to MIC input port. MIC audio will

be transmitted to AUDIO OUTPUT port and mixed with source audio.

Step5. Connect a HDMI display device to HDMI output port with HDMI cable.
Step6. Connect HDBaseT Receiver to HDBT output port with twisted pair.
Step7. Connect speaker, headphone or AV amplifier to AUDIO OUTPUT port.
Step8. Connect control device (e.g. PC, control system) to the TCP/IP port, the Scaler

Switcher can be controlled via web-based GUI.

Step9. Connect control device (e.g. PC) to the RS232 port of the Scaler Switcher or the

HDBaseT Receiver (bi-directional RS232 control, either end is available).

Step10. Connect IR receiver to the IR EYE port, the Scaler Switcher can be control via

IR remote. For more details, please refer to 4.2.IR Control.

Step11. Both the Scaler Switcher and the HDBaseT Receiver have IR IN and OUT.

When one model is connected with IR receiver, the other model should connect

with an IR transmitter.

For example: When “IR IN” of the Scaler Switcher connects with an IR receiver,

the IR transmitter must connect to IR OUT of HDBaseT Receiver.

The IR signal can be transmitted bi-directionally between the Scaler
Switcher and the HDBaseT Receiver.

Step12. Connect DC24V power adaptor to the power port (HDBaseT Receiver can be

powered by the Scaler Switcher with PoH function).

Note: If the power adapter is connecting with the HDBaseT Receiver, the Scaler

Switcher can’t be powered from HDBaseT Receiver.

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3.4 Connection of Microphone

The Scaler Switcher provides with one 3-level microphone input port, to accommodate
different microphone input modes, including 48V phantom power mode, MIC mode &
LINE mode.

➢ 48V phantom power Mode
48V phantom power input has a good frequency characteristic, high input impedance

and high sensitivity.
When switching to “48V”, the MIC input will provide a 48V phantom power. This is only

used for condenser microphone.
Connect the microphone in this way: “+” connects to positive, “-” connects to negative

and “ ” to ground.

➢ MIC Mode

MIC input has a low frequency characteristics, and wide frequency response.

When switch to “MIC”, the microphone input is used for connecting with dynamic

microphone. There are two different connection methods:

1) Unbalanced connection:
“+” and “ ” connect to ground, and “-” connects to signal.

“-” and “ ” connect to ground, and “+” connects to signal.

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2) Balanced connection: “+” connects to positive, “-” connects to negative and “ ”

connects to ground.

➢ LINE Mode

LINE input has a low frequency characteristics, and wide frequency response.

When switch to “LINE”, the microphone input is used for connecting with line audio or

wireless microphone output. There are two different connection methods:

1) Unbalanced connection:
“+” and “ ” connect to ground, and “-” connects to signal.

“-” and “ ” connect to ground, and “+” connects to signal.

2) Balanced connection: “+” connects to positive, “-” connects to negative and “ ”

connects to ground.

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3.5 System Application

The Scaler Switcher has an ideal use in lecture halls, boardrooms and conference
room set-ups where DisplayPort and HDMI based laptops and other devices can be
used for fast switching & scaling with legacy video formats such as VGA to one or more

displays over HDBaseT up to 70 meters.

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4. System Operations

4.1 Front Panel Buttons

Front panel buttons can be used for switching operations and volume adjusting.

4.1.1 Manual Switching

Press 1-HDMI/MHL, 2-HDMI, 3-HDMI, 4-DP, 5-VGA on front panel to select the

corresponding input source.

4.1.2 Auto-Switching

Press AUTO to enter in auto-switching mode.
The auto-switching mode abides by the following principles:

➢ New input

Once detecting a new input signal, the switcher would switch to this new signal

automatically.

➢ Rebooting device

The Scaler Switcher can save the last configuration before losing power. If the last
switching mode is auto-switching, once rebooted, the switcher will automatically
enter auto-switching mode, then detect all inputs and memorize their connection
status for future rebooting using. If the last displayed signal is still available, the
unit will output the signal. If not, the unit will detect all the input signals wit priority
from 1-HDMI/MHL to 5-VGA. When detected the first signal, it will transfer to

output.

➢ Signal removing

Once removing the current display signal, the Scaler Switcher will detect all input
signals with priority from 1-HDMI/MHL to 5-VGA. It will transfer the signal firstly

detected to be available to output devices.

Note:

 When the DP signal is switched as input, the DP source device may not read the

EDID data from display device, at this point re-plug the DP source device to solve

this phenomenon.

Auto-switching function works only when inputting new signal, removing a signal or
power rebooting. With any VGA port set to C-video or YPbPr, the system will be not

able to enter in Auto-switching mode.

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4.1.3 Volume Adjusting

Press Volume Knob to choose MIC/Source audio needed to be adjusted, the

corresponding LED will turn green and keep on.

 Adjusting the Volume Knob in clockwise direction to increase sound volume.

 Adjusting the Volume Knob in anti-clockwise direction to decrease sound

volume.

4.2 IR Control

4.2.1 IR Remote

Connect IR receiver to IR EYE port, the Scaler Switcher cans be controlled by using IR

remote. As CEC function, it uses the IR remote to turn on/off the HDMI source or

Display.

① Enter/ exit standby mode
② Input channel selection buttons (1~5):

Select video source via pressing corresponding
button (audio switched following the

corresponding DP/VGA )
③ Auto button: Enter/Exit auto-switching

mode.

④ Mute/ unmute audio
⑤ VOL: Volume adjusting button. After

pressing this button, the volume adjusting menu
will be showed on Display, and then press
UP/DOWON button to increase/decrease

volume.
⑥ OK: confirm button; Navigation

buttons: UP/DWON/LEFT/ RIGHT button, for

value setting or page-turn.
⑦ Exit button: Exit OSD menu or current

operation.
⑧ Enter OSD menu or used to return to

previous menu.

OK

INPU T 1

INPU T 5

INPU T 2 I NPUT 3

INPU T 4

Scaler Switcher

AUTO

MUTEVOL

2
3

4

7

6

8

1

5

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4.2.2 Control Far-End Device from Local

Connect an IR receiver to IR IN port on the Scaler Switcher and connect IR emitter to
the IR OUT port on the HDBaseT Receiver, the far-end device can be control by its IR

remote from local.

4.2.3 Control Local Device from Remote

Connect an IR emitter to IR OUT port on the Compact Scaler Switcher and connect IR
receiver to the IR IN port on the HDBaseT Receiver, the source devices can be control

by their IR remote from remote.

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4.2.4 CEC Function

The Scaler Switcher supports CEC, it can be turned on/ off by sending RS232

commands or OSD menu operations. The default setting is ON.
Commands pertaining to CEC: “50686%” (enable CEC) and “50687%” (disable CEC)

HDMI INPUT ports 1~3 support CEC, if the connected source devices also support
CEC and their CEC are on, users can control the source device and display via the IR

remote of the Scaler Switcher.
The working status related to CEC and STANDBY is showed as below:

Situation

Working Status

CEC: on, Standby: on

Press STANDBY button on IR remote, the Scaler Switcher
enters in standby mode, so do all HDMI source devices

and display.

Press STANDBY button again on IR remote, the Scaler
Switcher exits standby mode, the previous selected HDMI

input source device and display start working too.

CEC: on, Standby: off

Press STANDBY button on IR remote, the Scaler Switcher
enters in standby mode, HDMI 1~3 source devices and

display keep on.

CEC: on

Use , , , and buttons on IR remote

to control HDMI source device.

Same network
segment as the

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CEC: off

Unable to control HDMI source device and display through

IR remote

4.3 RS232 Control

As RS232, can be transmitted bi-directionally between the Scaler Switcher and the
HDBaseT Receiver, so it is able to control a third party RS232 device from local or
control the Scaler Switcher from remote. The baud rate support 2400, 4800,

9600(default), 19200, 38400, 57600 or 115200.

4.3.1 Installation/uninstallation of RS232 Control Software

 Installation Copy the control software file to the computer connected with the

Scaler Switcher.

 Uninstallation Delete all the control software files in corresponding file path.

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4.3.2 Basic Settings

First to connect the Scaler Switcher with all input devices and output devices needed,
then to connect it with a computer which is installed with RS232 control software.

Double-click the software icon to run this software.

Here we take the software CommWatch.exe as example. The icon is showed as

below:

The interface of the control software is showed as below:

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Please set the parameters of COM number, bound rate, data bit, stop bit and the parity

bit correctly, and then you can send command in Command Sending Area.

Parameter Configuration

Monitoring area, indicates
Command Sending area

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4.3.3 RS232 Communication Commands

Communication protocol: RS232 Communication Protocol

Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none

Command

Function

Feedback Example

Switch Commands

50701%

Switch to 1-HDMI/MHL input

Switch to HDMI 1

50702%

Switch to 2-HDMI input

Switch to HDMI 2

50703%

Switch to 3-HDMI input

Switch to HDMI 3

50704%

Switch to 4-DP input

Switch to DP

50705%

Switch to 5-VGA input

Switch to VGA 1/YPbPr/AV

50683%

Set the signal format to VGA for 5­VGA input

Input 5 Set & Switch to VGA

50684%

Set the signal format to YPbPr for 5­VGA input

Input 5 Set & Switch to YPbPr

50685%

Set the signal format to AV(C-video)
for 5-VGA input

Input 5 Set & Switch to AV

50785%

Enable auto-switching

Auto Switching

50786%

Disable auto-switching

Manual Switching

Audio Commands

50600%

MUTE Source audio

Source Mute

50601%

UnMute Source audio

Source Unmute

50602%

Increase the volume of source audio

Source Volume: xx (xx=00~60)

50603%

Decrease the volume of source audio

Source Volume: xx (xx=00~60)

50722%

Mute MIC audio

MIC Mute

50723%

Unmute MIC audio

MIC Unmute

50726%

Mute VGA audio

VGA audio Mute

50727%

Unmute VGA audio

VGA audio Unmute

50728%

Mute DP audio

DP audio Mute

50729%

Unmute DP audio

DP audio Unmute

50724%

Increase the volume of MIC audio

MIC Volume: xx (xx=00~60)

50725%

Decrease the volume of MIC audio

MIC Volume: xx (xx=00~60)

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Command

Function

Feedback Example

508xx%

Set the volume of MIC audio

MIC Volume: xx (xx=00~60)

510xx%

Set the volume of source audio

Source Volume: xx (xx=00~60)

50706%

Select embedded audio as audio input
for DP video signal

DP Audio from Embedded

50707%

Select external audio as audio input
for DP video signal

DP Audio from External

Resolution Commands

50619%

Set the output resolution to 1360X768
HD

Resolution: 1360x768

50626%

Set the output resolution to 1024X768
XGA

Resolution: 1024x768

50627%

Set the output resolution to 1280X720
720P

Resolution: 1280x720

50628%

Set the output resolution to 1280X800
WXGA

Resolution: 1280x800

50629%

Set the output resolution to
1920X1080 1080P

Resolution: 1920x1080

50620%

Set the output resolution
to1920X1200 WUXGA

Resolution: 1920x1200

50621%

Set the output resolution
to1600X1200 UXGA

Resolution: 1600x1200

50624%

Set the output resolution to 1600X900

Resolution: 1600x900

Setup Commands

50604%

Lock the front panel buttons

Front Panel lock

50605%

Unlock the front panel buttons

Front Panel Unlock

502xx%

Set the brightness to xx.

Brightness: xx (xx=00~99)

503xx%

Set the contrast to xx.

Contrast: xx (xx=00~99)

504xx%

Set the saturation to xx.

Saturation: xx (xx=00~99)

505xx%

Set the sharpness to xx.

Sharpness: xx (xx=00~99)

50607%

Adjust the color temperature

Color Temperature: xx (xx=
Cool/ Medium/ Warm/ User.)

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Command

Function

Feedback Example

50608%

Set the aspect ratio

Aspect Ratio: xx (xx= 16:9/ 4:3/
auto)

50614%

Set the picture mode

Picture Mode: xx (xx= dynamic/
standard/ mild/ user)

50655%

Freeze output image

Freeze: enable

50656%

Cancel the freezing of output image

Freeze: disable

50646%

Enable MIC Volume Icon display

Volume Icon: enable

50647%

Disable MIC Volume Icon display

Volume Icon: disable

50761%

Disable the mute icon of Source audio
display

Source Mute Icon: disable

50762%

Enable the mute icon of Source audio
display

Source Mute Icon: enable

50763%

Disable the mute icon of MIC audio
display

MIC Mute Icon: disable

50764%

Enable the mute icon of MIC audio
display

MIC Mute Icon: enable

50765%

Enable the freeze icon display

Freeze Icon: enable

50766%

Disable freeze icon display

Freeze Icon: disable

50644%

Enable channel status display

Input Icon: enable

50645%

Disable channel status display

Input Icon: disable

50650%

Check the channel status

Input Icon: xx

50606%

Auto-adjust the input parameter (VGA
only)

VGA Input Auto

50699%

Check the system version

Version Vx.x.x

50688%

Enable MIC noise detecting

MIC detect: enable

50689%

Disable MIC noise detecting

MIC detect: disable

50690%

Check MIC noise detecting statue

MIC detect: XXXX

50791%

HDCP Active mode

HDCP Active

50792%

HDCP Manual mode

HDCP Manual

50793%

Enable HDCP output

HDCP ON

50794%

Disable HDCP output

HDCP OFF

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Command

Function

Feedback Example

50795%

Inquire HDCP/ Manual HDCP
HDCP Manual

HDCP OFF/ON

50767%

Restore default EDID

EDID: initial

50768%

Bypass EDID data from output to input

EDID: bypass

50769%

Upload custom EDID data to the
switcher

EDID: user

50770%

Inquire EDID status
EDID: initial

EDID: bypass

EDID: user

50782%

EDID management, copy the best
resolution data of one output to HDMI
input

EDID manage

Resolution:1920x1080

50787%

Enable serial control mode 1: control
Scaler & far-end from local RS232

RS232 Mode 1: RS232 Control
Scaler & Remote

50788%

Enable serial control mode 2: control
Scaler from local RS232 and far-end)

RS232 Mode 2: RS232 Control
Scaler

50714%

Auto Switch Mode: Disable the
automatic power off function

Auto Switch Mode: Set no input
to power off function: Disable

50715%

Auto Switch Mode: Set the automatic
power off time to 1 minute for No
signal input

Auto Switch Mode: Set no input
to power off time: 1 minute

50716%

Auto Switch Mode: Set the automatic
power off time to 2 minutes for No
signal input

Auto Switch Mode: Set no input
to power off time: 2 minutes

50717%

Auto Switch Mode: Set the automatic
power off time to 5 minutes for No
signal input

Auto Switch Mode: Set no input
to power off time: 5 minutes

50718%

Auto Switch Mode: Set the automatic
power off time to 10 minutes for No
signal input

Auto Switch Mode: Set no input
to power off time: 10 minutes

50719%

Check the automatic power off time

Auto Switch Mode: Set no input
to power off time: 1 minutes

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Command

Function

Feedback Example

Manual Switch Mode: Set no
input to power off function:
Disable

50740%

Manual Switch Mode: Disable
automatic power off function

Manual Switch Mode: Set no
input to power off time: 0
minutes

50741%

Manual Switch Mode: Set the power
off time to 1 minute

Manual Switch Mode: Set no
input to power off time: 1 minute

50742%

Manual Switch Mode: Set the power
off time to 2 minute

Manual Switch Mode: Set no
input to power off time: 2
minutes

50743%

Manual Switch Mode: Set the power
off time to 5 minute

Manual Switch Mode: Set no
input to power off time: 5
minutes

50744%

Manual Switch Mode: Set the power
off time to 10 minute

Manual Switch Mode: Set no
input to power off time: 10
minutes

50697%

Exit standby mode

Wake up!

50797%

Enter standby mode

Go to standby!

50698%

Software update

Software update

50617%

Reset to factory defaults

Factory Reset

Menu Commands

50609%

OK for OSD selection

Key: ok

50610%

LEFT button

Key: left

50611%

RIGHT button

Key: right

50612%

UP button

Key: up

50613%

DOWN button

Key: down

50616%

MENU button (enter OSD)

OSD: Enter

50618%

EXIT button (exit OSD)

OSD: Exit

Inquire Commands

50630%

Check the volume level
Source Volume: xx (xx=00~60)

MIC Volume: xx (xx=00~60)

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Command

Function

Feedback Example

50631%

Check the input source

Input: xx (xx= HDMI1/ HDMI2/
HDMI3/ DP/ VGA/ YPbPr/ AV)

50632%

Check the output resolution

Resolution: xx (xx=1920×1200/
1920×1080/ 1600×1200/
1360×768/ 1280×800/
1280×720/ 1024×768/1600x900

50633%

Check the image mode

Picture Mode: xx (xx= Dynamic/
Standard/ Mild/ User)

50635%

Check the image aspect ratio

Aspect Ratio: xx (xx= 16:9/ 4:3/
auto/)

50636%

Check the brightness

Brightness: xx (xx=00~99)

50637%

Check the contrast

Contrast: xx (xx=00~99)

50638%

Check the saturation

Saturation: xx (xx=00~99)

50639%

Check sharpness

Sharpness: xx (xx=00~99)

50640%

Check the color temperature

Color Temperature: xx
(xx= Cool/ Medium/ Warm/

User.)

50651%

Check Volume Icon display status

Volume Icon: xxxx

50712%

Check the audio input sources for DP

DP Audio from Embedded

50751%

Check whether the Source audio is
mute or not

Source Mute/Unmute

50752%

Check whether the MIC audio is mute
or not

MIC Mute/Unmute

50753%

Check the freeze status

Freeze: enable/disable

50754%

Check the panel locked status

Front Panel Lock/UnLock

50783%

Display statues including MIC,
Source audio, Resolution, Manual/
Auto-switching modes, VGA audio
mute on/off, DP audio status

Source Volume: XX

Mic Volume: XX

Input: XXXX

Resolution: XXXX

LINE Mute/Unmute

MIC Mute/Unmute

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Command

Function

Feedback Example

Switch status: XXXX

VGA Mute/Unmute

DP Mute/Unmute

DP Audio from
Embedded/External

50657%

Check IP address

192.168.0.178!

50712%

Check DP audio path

DP Audio from
Embedded/External

Adjustment Commands

50678%

Enable screen output adjusting

Enter Output Position Adjust

50679%

Disable screen output adjusting

Exit Output Position Adjust

50670%

Move the image to left

Output Position Adjust X xx

50671%

Move the image to right

Output Position Adjust X xx

50672%

Move the image up

Output Position Adjust Y XX

50673%

Move the image down

Output Position Adjust Y xx

50674%

Stretch left from left side (increase
image width)

Output Width Adjust xx

50675%

Pull right from left side (decrease
image width)

Output Width Adjust xx

50676%

Stretch upwards from bottom side
(decrease image height)

Output Height Adjust xx

50677%

Stretch downwards from bottom side
(increase image height)

Output Height Adjust xx

50730%

Turn off HDMI output

HDMI power off

50731%

Turn on HDMI output

HDMI power on

50732%

Turn off HDBT output

HDBT power off

50733%

Turn on HDBT output

HDBT power on

50734%

Turn on HDMI& HDBT output
synchronously

HDMI HDBT power on

CEC Commands

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Command

Function

Feedback Example

50687%

Disable CEC

HDMI CEC OFF

50686%

Enable CEC

HDMI CEC ON

50901%

Play&pause

CEC cmd: play&pause

50902%

Stop

CEC cmd: stop

50903%

Menu

CEC cmd: menu

50904%

Retreat

CEC cmd: rev

50905%

Forward

CEC cmd: fwd

50906%

Up

CEC cmd: up

50907%

Down

CEC cmd: down

50908%

Left

CEC cmd: left

50909%

Right

CEC cmd: right

50910%

Confirm command

CEC cmd: select

50911%

Exit command

CEC cmd: exit

50913%

Source power on

Source power on

50914%

Source power off

Source power off

50920%

TV power on

Display power on

50921%

TV power off

Display power off

Note:

 Screen output adjusting avails only when the screen output adjusting is on. Send

command 50678% to turn on.

 Under HDCP ON or HDCP OFF mode, the video signal can be switched to HDMI

and HDBaseT output seamlessly, while sending 50791% to set as HDCP Active
mode, the video signal can’t support seamless switching.

 CEC commands with grey background avails only when CEC is on.

4.3.4 Control Compact Scaler Switcher or 3

rd

Party Device from Local

Firstly, according the following connection diagram to connect all devices as needed.

Secondly, send command 50787% (serial control mode 1, factory default) via RS232

communication software.

Lastly, send the right command of the Scaler Switcher or other remote RS232 device

connected in present system. Connect as below:

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Control Compact Scaler Switcher or 3rd party device from local

4.3.5 Control Compact Scaler Switcher or 3

rd

Party Device from Remote

Firstly, according the following connection diagram to connect all devices as needed.
Secondly, send command 50788% via RS232 communication software.
Lastly, send the right command to control the Scaler Switcher. Connect as below:

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Control Compact Scaler Switcher or 3rd party device from Remote

4.4 OSD Menu Control

The Scaler Switcher provides a powerful OSD operation menu, contains 3 parts:

optional settings, image settings, and system setting etc.
There are three ways to enter OSD menu:

➢ Long-press the button MENU/2s on front panel 2 seconds or more.

➢ Press MENU button on IR remote.

➢ Send the command 50616% on RS232 Control Software.

Operation way:

 Press direction buttons on front panel or IR remote to switch between menu

options and menu pages.

 Press ENTER on front panel or OK on the IR remote to confirm the selection.

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4.4.1 Options

Includes Output Adjust, Input 5 Select, Baud rate, User EDID Load (USB), Resolution,
and Software Update (USB).

Output Adjust: Adjust output image position (X: horizontal direction and Y: vertical
direction), ratio aspect (width and height), polarity adjustment (H Polarity and V

Polarity) and output setting (HDMI on/off and HDBT on/off).

Input5 Select: Select video source format for VGA input, includes AV 1 (C-video

signal), VGA 1 (VGA signal) and YPbPr 1 (Component video signal).

Baud rate: Set the baud rate for RS232 control, and it support 2400、4800、9600、
19200、38400、57600、115200.

User EDID Load (USB): Insert the USB flash disk with EDID file to FIRMWARE port to

load EDID data through this menu.

Resolution: Set the output resolutions, and it support 1920x1200, 1920x1080,

1600x1200, 1600x900, 1360x768, 1280x800, 1280x720, 1024x768.

Pw Off Time (Auto): Set the auto power off time when no signal input (1, 2, 5 or 10

minutes can be chosen).

Pw Off Time (Manual): Set the power off time when no signal input (1, 2, 5 or 10

minutes can be chosen).
IP: Show the IP address.

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Software Update (USB): Insert the USB flash disk with updating file to USB port of the

Scaler Switcher, to update the software through this menu.

4.4.2 Picture

Including Picture Mode, Color Temperature, Aspect Ratio, Noise Reduction, Screen and

Color Range.
Please check the picture below:

 Picture mode: Include Dynamic, Standard, Mild, and User. Only in User mode,

will it be able to set the image contrast, brightness, color and sharpness.

 Color Temperature: Include Cool, Medium, Warm and User. And only in User

mode, it is able to set values for Red, Green and Blue (RGB).

 Aspect Ratio: Include Native, 4:3, 16:9, Zoom1, Zoom2, Just Scan, and

Panorama. VGA format only supports 4:3, 16:9 and Panorama.

 Noise Reduction (not for VGA format): Includes Off, Low, Middle, High and

Default.

 Screen: (not for HDMI source): Include Auto Adjust, Horizontal, Vertical, Size, and

Phase.

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4.4.3 Setup

Including OSD Language, Restore Factory Default, Blending, HDMI CEC, OSD

Duration and version inquiry

 OSD Language: Supports 7 languages, including English (default), Chinese etc.
 Restore Factory Default: Restores to original system state
 Blending: Includes Low, Middle, High and Off.
 HDMI CEC: Enable/disable CEC and auto-standby function. Default: CEC on,

STANDBY on. Only when CEC is on, will it be able to set auto-standby status.

 OSD Duration: Includes 5 Sec, 10 Sec, 15 Sec and Off.
 VERSION: Displays software version

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4.5 Web-based GUI Control

In addition to control the Scaler Switcher via front panel button, IR remote and RS232
communication software. The Scaler Switcher can be controlled via web-based GUI. It
allows users to interact with the Scaler Switcher through graphical icons and visual

indicators.
Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below:

4.5.1 Control Menu

Type user name: user and password: user (default setting) on the log-in interface, and

then click Login to enter Control menu shown as below:

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 Sources: Click the corresponding button (1-HDMI/MHL, 2-HDMI, 3-HDMI, 4-DP,

and 5-VGA) to select video input source.

 VGA: Click Adjust to adjust the position of VGA video output image to make sure

the best visual effect.

 DP: Click Audio to turn on/off the DP external audio input.
 Volume: Click the corresponding positive/negative button to increase/decrease

the volume of microphone audio or source audio input. Click the corresponding
Mute button to mute/unmute microphone audio or source audio input.

 Click Source to turn on/off input source device.
 Click Display to turn on/off output display device.
 Click Local to let the Scaler Switcher r into standby mode.

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4.5.2 Configuration Menu

1. Click on control menu to enter setting menu shown as below:

 Output Resolution: Select the output resolution that you need and then click

Confirm.

 Update: Insert the USB flash disk with EDID file/software updating file to

FIRMWARE port, and then click EDID/Firmware to start update procedure.

 Shutdown Timer (NO Input)：Set the shutdown time under manual-switching

mode or auto-switching mode, including none, 1 minute, 2minutes, 5minutes and

10 Minutes. If the Scaler Switcher can’t detect video source input, it will

automatically shut down after a preset interval.

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2. Click Network to enter network setting menu shown as below:

In this interface, dynamic or static IP mode can be selected. Under static IP mode, IP
address and subnet mask, gateway can be set and make sure the IP addresses are

different to avoid IP conflict.

3. Click Source Label to enter source label setting menu shown as below:

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In this interface, the name of source input selection button can be modified as you

need.

4.5.3 RS232 Control Menu

Click RS232 Control on the top of interface to enter RS232 control menu shown as

below:

 Port: Local port refers to the RS232 port of the Scaler Switcher, and the HDBT

port refers to the RS232 port of HDBaseT Receiver.

 Baud Rate: The baud rate of local port is 9600 which can’t be modified, but for

HDBT port, it supports 2400、4800、9600、19200、38400、57600、115200.

 Command: Typing commands in this box to control the Scaler Switcher or the far-

end device which is connected to HDBaseT Receiver. If checked the “Hex”, you
can enter hexadecimal value in the “Command” box.

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4.5.4 Password Menu

Click Password on the top of interface to enter password menu shown as below:

In this interface, the user name and password can be modified as you need.

4.5.5 Web-based GUI Update

Web-based GUI for the Scaler Switcher supports online update in

http://192.168.0.178:100. Type the username and password (the same as the GUI log-

in settings, modified password will be available only after rebooting) to log in the

configuration interface. After that, click Administration at the source menu to get to

Upload Program as shown below:

Select the desired update file and press Apply, it will start upgrading then.

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5. Specification

Video

Video input

1 HDMI/MHL;
2 HDMI;
1 DP;
1 VGA

Video Input Connector

3 female HDMI;
1 DisplayPort;
1 female VGA (15-pin)

Input Video Signal

HDMI, DP, YPbPr, C-video, VGA

Video Output

1 HDMI;
1 HDBaseT

Video Output Connector

1 female HDMI;
1 RJ45

Output Video Signal

HDMI，HDBaseT

Output Resolution

1920x1200, 1920x1080, 1600x1200, 1600x900,
1360x768, 1280x800, 1280x720, 1024x768.

Standards

Compliant with HDMI 1.4 & HDCP2.2

Audio

Audio Input

1 stereo audio input for DP
1 stereo audio input for VGA
1 Microphone audio

Audio Input Connector

2 3.5mm Stereo jacks
1 3-Pin phoenix connector

Audio Input Impedance

>10kΩ

Audio Output

1 Dual-Mono analog audio

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Audio Output Connector

1 5-Pin phoenix connector

Audio Output Impedance

70Ω

Frequency Response

20Hz~20K Hz

Stereo Channel
Separation

>80dB @1KHz

Control Part

Control port

1 IR IN,
1 IR OUT,
1 IR EYE,
1 RS232,
1 TCP/IP

Control Connector

3 3.5mm mini jack;
1 3-Pin phoenix connectors;
1 RJ45

General

Transmission Distance

1080P≤70m(Cat6)

Temperature

0 ~ +50℃

Humidity

10% ~ 90%

Power Supply

DC24V 2.71A

Power Consumption

27W

Dimension (W*H*D)

220mm x 44mm x 172.5mm

Weight

800g

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6. Panel Drawing

SOURCE

MIC

VOLUME

IR 1-HDMI/MH L 5-VGA4-DP3-HDMI2-HDMI AUTO

ENTER MENU/2s

5-inp ut Seam less Sc aler Sw itche r with HD BaseT

DC 24V 48V

LINE IR EYEIR IN IR OUT

MIC INPUT

MIC

FIRMWARE

AUDIO OUT

L R

RES RESET

RS232

Tx

Rx

INPUTS OUTPUTS

3-HDMI2-HDMI1-HDMI / MHL 4-DP 5-VGA HDMI

HDBT

CONTROL

220 mm

172.5 mm

44 mm

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7. Troubleshooting & Maintenance

Problems

Causes

Solutions

Output image with

snowflake

Bad quality of the

connecting cable

Try another high quality

cable.

Fail or loose connection

Make sure the connection

is good

No output image when

switching

No signal at the input /

output end

Check with oscilloscope or
multimeter if there is any
signal at the input/ output

end.

Fail or loose connection

Make sure the connection

is good

The switcher is broken

Send it to authorized

dealer for repairing.

POWER indicator doesn’t
work or no respond to any

operation

Fail connection of power

cord.

Make sure the power cord

connection is good.

EDID management does

not work normally

The HDMI cable is broken

at the output end.

Change for another HDMI
cable which is in good

working condition.

Static becomes stronger
when connecting the video

connectors

Bad grounding

Check the grounding and
make sure it is connected

well.

Cannot control the device
by control device (e.g. a
PC) through RS232 port

Wrong RS232
communication

parameters

Type in correct RS232
communication

parameters.

Broken RS232 port

Send it to authorized

dealer for checking.

Cannot control the device
by front panel buttons
while can control it through
RS232 port

The front panel buttons

are locked

Send command 50605%
to unlock the front panel

buttons.

Cannot control the device
by RS232 / IR remote /

front panel buttons

The device has already

been broken.

Send it to authorized

dealer for repairing.

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If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.

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8. After-sales Service

If problems arise when operating the device, please refer to this user manual. Any

transport costs are borne by the users during the warranty.

1) Product Limited Warranty: We warrant that products will be free from defects in

materials and workmanship for three years, which starts from the first day the

product exits warehouse. (Make note of the serial number on the product)

Proof of purchase in the form of a bill of sale or receipted invoice MUST be

presented to obtain warranty service.

2) What the warranty does not cover:

 Warranty expiration.
 Factory applied serial number has been altered or removed from the product.
 Damage, deterioration or malfunction caused by:

 Normal wear and tear
 Use of supplies or parts not meeting our specifications
 No certificate or invoice as the proof of warranty.
 The product model showed on the warranty card does not match with the

model of the product for repairing or had been altered.

 Damage caused by force majeure.
 Servicing not authorized
 Any other causes which does not relate to a product defect

 Delivery, installation or labor charges for installation or setup of the product

3) Technical Support: Email or call our after-sales department if there are any

problems or any unanswered questions. Please inform us the following information

about your cases:

 Product version and name.
 Detailed failure situations.
 The formation of the cases.

Remarks: For any questions or problems, please try to get help from your local

distributor or contact kanexpro.com or call us at 888-975-1368 for further support.

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9. Warranty

A. LIMITED WARRANTY

KanexPro ™ warrants that (a) its products (the “Product”) will perform greatly in
agreement with the accompanying written materials for a period of 36 months (3 full
years) from the date of receipt and (b) that the product will be free from defects in

materials and workmanship under normal use and service for a period of 3 years.

B. CUSTOMER REMEDIES

KanexPro’s entire liability and Customer’s exclusive remedy shall be, at KanexPro
option, either return of the price paid for the product, or repair or replacement of the
Product that does not meet this Limited Warranty and which is returned to KanexPro
with a copy of customers’ receipt. This Limited Warranty is void if failure of the Product
has resulted from accident, abuse, or misapplication. Any replacement Product will be
warranted for the remainder of the original warranty period of 3 years, whichever is

longer.

C. NO OTHER WARRANTIES

To the maximum extent permitted by applicable law, KanexPro disclaims all other
warranties, either express or implied, including, but not limited to implied warranties of
merchantability and fitness for a purpose, with regard to the product and any related
written materials. This limited warranty gives customers specific legal rights. Customers
may have other rights depending on the jurisdiction. 

D. NO LIABILITY FOR DAMAGES

To the maximum extent permitted by applicable law, in no event shall KanexPro be
liable for any damages whatsoever (including without limitation, special, incidental,
consequential, or indirect damages for personal injury, loss of business profits,
business interruption, loss of business information, or any other pecuniary loss) arising
out of the use of or inability to use this product, even if KanexPro has been advised of

the possibility of such damages.

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1405 pioneer street

Brea, CA 92821