JVC VN-H657U, VN-H657WPU Instructions Manual

HD IP PTZ CAMERA OUTDOOR HD IP PTZ CAMERA

VN-H657U

INSTRUCTIONS

VN-H657WPU

Specifications and appearance of this unit are subject to change for further improvement without prior notice. Please check the latest version of the INSTRUCTIONS from the following

VN-H657U VN-H657WPU

Mobile User Guide

When you are outside, you can refer to the instructions from your Android or iPhone.

http://manual3.jvckenwood.com/pro/mobile/global/

You can view the Mobile User Guide using the browser on your Android phone or iPhone.

Mobile User Guide or download the PDF from the URL below.

VN-H657U (A)

For Customer Use:

Enter below the Serial No. which is located on the body. Retain this information for future reference.

Model No. Serial No.

Please read the following before getting started:

Thank you for purchasing this product. Before operating this unit, please read the instructions carefully to ensure the best possible performance.

LST1528-001A

Safety Precautions

IMPORTANT SAFEGUARDS

Unplug this appliance system from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Do not use attachments not recommended by the appliance manufacturer as they may cause hazards.

Do not use this appliance near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.

Read all of these instructions. Save these instructions for later use.

All warnings on the product and in the operating instructions should be adhered to.

Do not place this appliance on an unstable cart, stand, or table. The appliance may fall, causing serious injury to a child or adult, and serious damage to the appliance. Use only with a cart or stand recommended by the manufacturer, or sold with the appliance. Wall or shelf mounting should follow the manufacturer’s instructions, and should use a mounting kit approved by the manufacturer. An appliance and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the appliance and cart combination to overturn.

Slots and openings in the cabinet and the back or bottom are provided for ventilation, and to insure reliable operation of the appliance and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the appliance on a bed, sofa, rug, or other similar surface. This appliance should never be placed near or over a radiator or heat register. This appliance should not be placed in a built-in installation such as a bookcase unless proper ventilation is provided.

This appliance should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. For appliance designed to operate from battery power, refer to the operating instructions.

10.

For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power-line surges.

11.

Do not allow anything to rest on the power cord. Do not locate this appliance where the cord will be abused by persons walking on it.

12.

Follow all warnings and instructions marked on the appliance.

13.

Do not overload wall outlets and extension cords as this can result in fire or electric shock.

14.

Never push objects of any kind into this appliance through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the appliance.

Getting Started

Safety Precautions

15.

Do not attempt to service this appliance yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

16.

Unplug this appliance from the wall outlet and refer servicing to qualified service personnel under the following conditions:

17.

When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

18.

Upon completion of any service or repairs to this appliance, ask the service technician to perform routine safety checks to determine that the appliance is in safe operating condition.

When the power cord or plug is damaged or frayed. If liquid has been spilled into the appliance. If the appliance has been exposed to rain or water. If the appliance does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the appliance to normal operation. If the appliance has been dropped or the cabinet has been damaged. When the appliance exhibits a distinct change in performance this indicates a need for service.

CAUTION

FOR USA AND CANADA

CAUTION:

TO REDUCE THE RISK OF ELECTRIC SHOCK. DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

RISK OF ELECTRIC

SHOCK

DO NOT OPEN

Getting Started

Safety Precautions

Information for USA

This device complies with part 15 of the FCC Rules. Changes or modifications not approved by JVC KENWOOD could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Due to design modifications, data given in this instruction book are subject to possible change without prior notice.

INFORMATION (FOR CANADA)

RENSEIGNEMENT (POUR CANADA)

This Class A digital apparatus complies with Canadian ICES-003.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

AVERTISSEMENT

POUR EVITER LES RISQUES D'INCENDIE OU D'ELECTROCUTION, NE PAS EXPOSER L'APPAREIL A L'HUMIDITE OU A LA PLUIE.

Cet appareil num rique de la Class A est conforme á la norme NMB-003 du Canada.

Getting Started

Safety Precautions

Information for Users on Disposal of Old Equipment [European Union]

(Business users)

[Other Countries outside the European Union]

This symbol indicates that the electrical and electronic equipment should not be disposed as general household waste at its end-of-life. Instead, the product should be handed over to the applicable collection point for the recycling of electrical and electronic equipment for proper treatment, recovery and recycling in accordance with your national legislation. By disposing of this product correctly, you will help to conserve natural resources and will help prevent potential negative effects on the environment and human health which could otherwise be caused by inappropriate waste handling of this product. For more information about collection point and recycling of this product, please contact your local municipal office, your household waste disposal service or the shop where you purchased the product. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

If you wish to dispose of this product, please visit our web page http://www.jvc.eu to obtain information about the takeback of the product.

If you wish to dispose of this product, please do so in accordance with applicable national legislation or other rules in your country for the treatment of old electrical and electronic equipment.

Attention:

This symbol is only valid in the European Union.

Dear Customer

This apparatus is in conformance with the valid European directives and standards regarding electromagnetic compatibility and electrical safety. European representative of JVC KENWOOD Corporation is: JVC Technical Services Europe GmbH Postfach 10 05 04 61145 Friedberg Germany

This installation should be made by a qualified service person and should conform to all local codes. This installation shall be in accordance with the National Electrical Code ANSI/NFPA 70. The unit is to be powered by a Listed Class 2 power supply or using the PoE Plus. The AC 24V power supply should conform to the following: Class 2 only (For USA), isolated power supply only (For Europe and other). Any Mention in this manual of Alarm inputs/outputs have not been evaluated by UL to be used for Burglar Alarm Functionality.

Sehr geehrter Kunde, sehr geehrte Kundin, dieses Gerät stimmt mit den gültigen europäischen Richtlinien und Normen bezüglich elektromagnetischer Verträglichkeit und electrischer Sicherheit überein. Die europäische Vertretung für die JVC KENWOOD Corporation ist: JVC Technical Services Europe GmbH Postfach 10 05 04 61145 Friedberg Deutschland

WARNING (FOR EUROPE):

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Getting Started

Safety Precautions

Consult your dealer as special technique is required when installing this product. Ensure that the fixing screws or nuts are tightened securely, otherwise, the

Getting Started

unit may fall off.

Mounting to a firm place

As the unit contain parts rotating at high speed, mount it on a firm place with sufficient strength to support the vibration and weight of the unit.

Mass : Approx. 2.0 kg (VN-H657U)

Approx. 5.6 kg (VN-H657WPU) If the strength is weak, the vibration will cause fuzzy images on the monitor screen. In the worst scenario, the camera may even fall off and hit somebody, resulting in serious accidents.

Mount the camera correctly

Make sure to use the ceiling mount section. (VN-H657U) Be sure to connect the fall prevention wire and tighten the fixing screws or nuts securely.

Using the correct power and voltage

To supply power to this product, make use of AC 24 V 50 Hz/60 Hz or PoE Plus (IEEE802.3at Type2). Make use of the correct voltage. Be sure to use an AC 24 V supply that is isolated from the primary power supply circuit. Supplying a power beyond the rated value may result in failures, smoke or fire. If the camera breaks down, turn off the power and contact your dealer immediately. When a power beyond the rated value is supplied, the internal components may be damaged even if no abnormality is found on the appearance and operation of the camera. Please contact your dealer immediately for servicing (charged separately).

This unit is able to divert lightning conduction to itself and the connecting cables to a certain extent but this is not 100 % guaranteed. For installation locations that are likely to suffer lightning strikes, be sure to take appropriate measures such as adding arrestor to the connecting cables.

Inspect the unit regularly.

Screws may be loosened due to vibration or deterioration of the mounting section. Perform regular inspections for loosened screws and check whether there is any danger of the unit falling off.

Do not hang on this product, shake it, or hang objects over it. Applying an excessive load may cause the product to fall off and result in accidents.

Do not modify this product. It may result in accidents.

Do not place any object inside the product. Placing a metallic or inflammable object may cause a fire or shock hazard.

Safety Precautions

Getting Started

Safety Precautions ............................................ 2

Contents ............................................................ 7

Features ............................................................ 8

Precautions ..................................................... 10

Accessories ..................................................... 13

Name of Parts .................................................. 14

VN-H657U ................................................... 14

VN-H657WPU ............................................. 16

Alarm Input/Output Signal ............................... 17

Camera Setting Requirements

Operating Environment ................................... 18

Network ........................................................... 18

Images ............................................................ 20

Settings Page .................................................. 20

Pages Available to Each User ......................... 21

Mounting the Camera

Installation and Connection Preparations

(VN-H657U) .................................................... 22

Mounting the Camera (VN-H657U) ................. 25

Installation and Connection Preparations

(VN-H657WPU) ............................................... 27

Mounting the Camera (VN-H657WPU) ........... 29

IP Address Settings

IP Address Setting Procedure ......................... 32

Step1 Set the IP Address of the Computer for

Configuring the Camera Settings ..................... 32

Step2 Internet Explorer Setting ........................ 33

Step3 Connecting the Camera to the Computer

......................................................................... 34

Step4 IP Address Setting for the Camera ........ 35

Setting Using Internet Explorer

How to Open the Settings Page ...................... 37

Built-in Viewer Menu List ................................. 37

[Basic Setting1] Page ...................................... 38

[Basic Setting2] Page ...................................... 39

[Advanced Settings] Page ............................... 41

[Camera] Page ............................................. 41

[Encoding] Page .......................................... 45

[Alarm] Page ................................................ 48

[Alarm Environment] Page ........................... 50

[FTP Recording] Page ................................. 52

[PTZ] Page ................................................... 54

[Auto Patrol] Page ........................................ 56

[Privacy Mask] Page .................................... 57

[Motion Detection] Page .............................. 59

[Tampering Detection] Page ........................ 60

[Network] Page ............................................ 61

[Protocol] Page ............................................ 62

[Multicast] Page ........................................... 64

[Time] Page ................................................. 65

[Password] Page .......................................... 66

[Maintenance] Page ..................................... 67

[Miscellaneous] Page ................................... 68

[Operation] Page .......................................... 68

[Settings] Page ............................................ 69

[Position List] Page ...................................... 69

[Patrol Settings] Page .................................. 70

List of Factory Defaults of Each Page .............. 71

Operation

Built-in Viewer Operation ................................. 74

Built-in Viewer Screen Configuration ............... 74

[Control] ........................................................... 76

[Image Settings] Settings ............................. 76

[PTZ Settings] .............................................. 78

[PTZ Control] ............................................... 81

[Viewer Setup] ................................................. 84

[Unicast] Settings ......................................... 84

[Multicast] Settings ....................................... 85

[On Screen Display] Settings ....................... 86

[Other] Settings ............................................ 87

Exiting Built-in Viewer ...................................... 87

Others

Troubleshooting .............................................. 88

Consumable Parts ........................................... 91

Appendix (Restrictions during Multi-encoding)

......................................................................... 92

Specifications .................................................. 95

Getting Started

Contents

Features

Support for PoE (Power over Ethernet) Plus

This camera supports PoE Plus (IEEE802.3at Type

Getting Started

2) and enables power supply through a LAN cable. *1 Make use of an AC 24 V power supply when

using the heater of VN-H657WPU.

*2 Use a hub or a power supply device that

supports PoE Plus (compliant with IEEE802.3at Type 2). Power cannot be supplied through a hub that supports PoE (IEEE802.3af-compliant).

Dual Stream Full Frame Rate Transmission

Streams with a frame size of 1920´1080 and 640 ´480 can be distributed simultaneously at 30 fps.

Multi-encode

This product comes with a high-performance encoder, which enables three encoding tasks to be performed simultaneously.

Realizing a High Picture Quality

This product uses 2,000,000-pixel CMOS sensor and 3D noise reduction to prevent the screen from appearing grainy, thereby achieving high picture quality in low illuminance. It supports the 1080P (1920x1080) Full HD resolution. In addition, output in the following resolutions is also possible: Megapixel (1280x960), HD720P (1280x720), D1 (720x480), VGA (640x480), HVGAW (640x360), SIF (352x240), QVGA (320x240)

Long Magnification Zoom Lens

The optical 18 times long magnification lens allows you to conduct detailed monitoring. The high power and large focal ratio F1.6 (WIDE edge) and bright zoom lens realize 0.7 lux (AGC High, 50 %) high sensitivity during color mode.

Equipped with High Precision High Speed Rotation Platform

The direct drive rotation platform rotates at a high speed of about 400 °/s both horizontally and vertically, thus allowing the camera to move to the preset positions quickly. As it does not have a slowdown mechanism, it is very durable, has a high stopping accuracy and can rotate smoothly even at low speed.

Day/Night Surveillance

This product is equipped with an infrared filter mechanism. During low illuminance such as nighttime, switching the infrared filter to OFF will switch the product to high sensitivity mode (B&W).

Use of “One-touch Lock Mechanism” (VN-H657U)

It employs an original ““one-touch lock mechanism” for easy attachment/detachment, making installation and maintenance simple.

Privacy Mask function

This function allows you to blank out areas that you do not wish to display in the location to be recorded.

Motion Detection Feature

This feature enables output of an alarm upon detection of motion in the video image within preset area. Pre-/post-recorded JPEG image files can be sent to the FTP server by the alarm.

Support for Multicast

This product supports multicast, which enables transmission of image data to multiple computers on the network without lowering the frame rate.

HTTP-based API

This product comes with HTTP-based API. This feature enables you to perform setting and control via the network.

Equipped with Built-in Viewer Software

This product comes with a Built-in Viewer that enables you to monitor camera images (JPEG or H.264) on the computer. It can also be used to configure the camera settings and control the camera. It also employs a GUI for greater user-friendliness.

Waterproof and Weatherproof Chassis (VN-H657WPU)

This camera is equipped with a dust-proof and drip-proof mechanism that prevents it from being subject to rain, and therefore can be installed outdoors. (IP66 specification)

* However, VN-H657U can only be used indoors.

Do not use them in an outdoor environment or expose them to moisture.

Features

How to read this manual

In addition to the descriptions on the product and ways to install the camera described in INSTRUCTIONS (Installation/IP Address Settings), this manual also contain descriptions on setting using Internet Explorer as well as operation of the Built-in Viewer.

The supplied CD-ROM contains “INSTRUCTIONS” (this manual), “API Guide” (pdf), “JVC-VN-SearchTool”, “JVC-VN-IP Settings Tool”, and “README” (txt).

You can view the Mobile User Guide on an Android or iPhone terminal from a remote location. You can view the Mobile User Guide using the browser on your Android phone or iPhone. For more details, please visit the website below http://manual3.jvckenwood.com/pro/mobile/ global/

Symbols used in this manual

Note : States precautions to be taken during

Memo : States restrictions on the functions or use

Contents of this manual

operation.

of this equipment. For reference purposes.

: Indicates the page numbers or items to

refer to.

Our company holds the copyright to this manual. Any part or all of this manual may not be reproduced without prior consent from the company.

Windows, Internet Explorer and ActiveX are registered trademarks of Microsoft Corporation in the U.S. and other countries.

Intel Core is a registered trademark of Intel Corporation in the U.S. and other countries.

iPhone is a registered trademark of Apple Inc. in the U.S. and other countries.

Android is a registered trademark of Google Inc.

QR Code is a registered trademark of Denso Wave Incorporated.

Product names of other companies described in this manual are trademarks or registered trademarks of the respective companies. Symbols such as ™, ® and © are omitted in this

manual.

Design, specifications and other contents described in this manual are subject to change for improvements without prior notice.

Screen displays in this manual may differ from the actual ones.

The features and settings unique to each model are identified by the camera model and series name.

Getting Started

Features

Precautions

Pull out the tip of the fall prevention wire

Cushioning material

Secure with tape

Updated Information

For the latest firmware version, please visit our website.

Getting Started

(The latest firmware version can be found on the Download page of V.NETWORKS.) http://www3.jvckenwood.com/english/pro/ vnetworks/index.html

For more details on firmware update, refer to the Firmware item on the [Maintenance] page.

(A P67 [[Maintenance] Page] )

Storage and Operating Environment

VN-H657U is an indoor camera. It cannot be used outdoors.

VN-H657U is a pendant mount camera. Be sure to place the camera head horizontally. The product will not work properly if it is tilted.

VN-H657WPU is specially designed to be mounted on walls. Be sure to place the camera head horizontally. The product will not work properly if it is tilted.

Use of this product and cables connected to this product at locations where strong electric waves and magnetic waves are generated (e.g., near radio, TV, transformer, monitor, etc.) may cause noise interferences in the images or changes in the color.

Inadequate heat ventilation may result in malfunction of this product. Be sure not to block vents around the product. This product discharges heat from the surface of the main unit.

Do not install it at locations directly subjected to cold air such as near the vents of air-conditioners or at locations with high temperature. Condensation may occur inside the dome cover.

Do not store in the following environments. It might result in malfunctions or failure.

Locations beyond the allowable operating humidity range of 20 %RH to 90 %RH. (Condensation is not allowed)

Near equipment that emits strong magnetic fields, such as transformers or motors.

Near equipment that emits radio waves, such as transceivers and mobile phones.

Locations with excessive dust and sand.

Locations that are subject to vibration such as inside the car or ship.

Locations prone to moisture such as window side.

Locations subject to steam or oil, such as kitchens.

Special environment, such as those with combustible atmosphere

Locations that are subjected to radiation, X-rays, salt attack or corrosive gases.

Locations where medicine is used such as pools.

Hot or cold places that are beyond the allowable operating temperature range

Allowable operating temperature (VN-H657U)

-10 °C to 50 °C

Allowable operating temperature (VN-H657WPU)

AC 24 V power supply : -40 °C to 55 °C PoE Plus power supply : -10 °C to 55 °C

* When power is supplied to VN-H657WPU using

PoE Plus, the heater will not work. Use an AC 24 V power supply when using the camera in an environment under -10°C.

When the power of the VN-H657WPU is turned on in a low-temperature environment (-40 °C to

-20 °C), the camera cannot be accessed during the interval (up to two hours) while the interior is being heated up by the built-in heater. It is therefore recommended that power be supplied to the camera at all times when the surrounding temperature is low.

VN-H657WPU is compliant with IP66, but this is not a guarantee that it will not be subject to water seepage in any type of environment.

Transportation

Do not throw away the original box of the unit. Keep it and use it for transporting the unit in future.

As the camera unit is of an easily rotatable structure, secure the camera unit inside the dome cover such that it does not rotate before transporting. Otherwise, an error may occur during camera operation.

With the lens facing the horizontal direction, secure the lens unit with a tape.

Insert cushioning material wrapped with air caps (approx. 50 mm ´ 200 mm) at two opposite sides of the camera.

When attaching the ceiling mount section to the camera unit before transporting, pull out the tip of the fall-prevention wire to prevent it from being caught between the camera and the ceiling mount section. Otherwise, it may be difficult to detach the ceiling mount section from the camera. (VN-H657U)

For VN-H657U

Precautions

For VN-H657WPU

Secure with tape

Transporting the Unit

Remove the connecting cables when transporting the unit.

When transporting the unit, turn off the power of the system.

Pack the unit with cushioning material so as to avoid shock when transporting.

Handle the unit with care and do not subject it to vibration or shock.

With the exception of the user being the copyright holder or when permission such as for duplication has been granted by the copyright holder, permission is required in principle for the duplication, modification, or transmission of copyrighted video and audio data. Unauthorized duplication, modification, or transmission of copyrighted material may constitute a copyright infringement, and the user may be liable to compensate for any damages. When using copyrighted video/audio data, be sure to check the license agreement of the copyrighted material thoroughly. When rights or rights holders are involved with regard to the targeted duplicating subject, permission may be required for shooting or using (processing) it. Be sure to check the licensing conditions thoroughly.

Please note that broadcasting materials recorded with this camera for profit or for the general public to watch may violate the author’s rights protected under copyright law.

Use of recorded materials without prior consent from the author is forbidden under copyright law except in limited, specific instances.

Maintenance

Turn off the power before performing maintenance.

Wipe using a soft cloth. Wiping with thinner or benzene may melt or tarnish its surface. For tough stains, wipe using a cloth that is dipped into a neutral detergent diluted with water, followed by wiping with a dry cloth.

When the same position is monitored continuously over a long period, the increased contact resistance on the horizontal rotation section may cause noise interferences in the images and operation from the computer may become unstable. As such, this product is equipped with an auto cleaning function that performs cleaning once a week.

Disclaimer

The motion detection and tampering detection features are not intended to prevent theft or fire. Our company shall not be liable for any inconveniences or failures that occur.

We shall not be responsible for any losses incurred in the event of privacy invasion caused by the camera footages of this product.

Saving Energy

If the camera is not to be used for a long time, turn off the power of the system for safety and energy conservation reasons.

Auto Focus

Auto Focus operation can be performed on this product after the PTZ (pan/tilt/zoom) operation stops. For more details, refer to “Easy AF” on the [PTZ

Control] page.

(A P82 [ [PTZ Control] ] )

The Auto Focus function on this product may not be able to achieve focus depending on the camera setting, subject, and light condition. In this case, please adjust the focus manually.

Objects which are difficult to be focused automatically

When the brightness of the image plane is extremely high (bright)

When the brightness of the image plane is extremely low (dim)

When the brightness of the image plane is constantly changing (for example, a blinking light)

When there is almost no contrast

When there are repetitive vertical striped patterns on the image plane

Auto Focus is difficult to set under the following conditions

When sensitivity is increased with AGC and the screen is grainy

When there is less movement on the screen due to the Sense Up function.

When there is no clear contour in electronic zoom

Getting Started

Precautions

Zoom Operation

The following phenomena are the results of the built-in lens performance and are not malfunctions.

When manual operation or preset is selected,

Getting Started

focus moves slightly after the zoom operation has stopped near the TELE edge.

Manual zoom operation is not smooth.

When Preset is selected, the camera becomes out of focus for an instant during zooming.

Others

This camera will perform the initial operation of pan/tilt/zoom upon powering on. It takes about 90 seconds before the initial operation starts. This is not a malfunction.

Do not subject the lens to strong light source such as sun rays. This may cause the equipment to malfunction.

This camera comes with a built-in AGC circuit. The sensitivity increases automatically at a dark place and noise may become noticeable on the screen. This is not a malfunction.

While AGC is activated, if a transceiver which causes strong electromagnetic wave is used near the camera, the picture may suffer from beat. Please use the camera more than three meters away from such transceivers.

When this camera is used in the White Balance “ATW-Narrow”, “ATW-Wide” or “ATW-Full”

(automatic adjustment) mode, the color tone may differ slightly from the actual color due to the principle of the automatic color temperature tracking white balance circuit. This is not a malfunction.

If a high brightness object (such as a lamp) is shot, the image on the screen may have white vertical tailings. This phenomenon (smear) is characteristic of solid-state image sensors and is not a malfunction.

Do not touch the dome cover with your hands. Dirty covers will cause image deterioration.

The dome cover may fog up due to the drastic change of temperature when humidity is high.

Noises from an external source may cause the alarm to malfunction even when the alarm signal cable used is within 50 m. In this case, move the cable away from the noise source.

Depending on the stop position and rotation speed of the horizontal/vertical rotation platform, the running sound of the rotation platform’s motor may be heard, but this is not a malfunction.

When using multicast, make use of an IGMPv2-compliant network switch.

Some switching hubs of products that are equipped with intelligent features may include a broadcast/multicast suppression function. Viewing of multicast images on this product may fail if this function is enabled.

Precautions

The electronic shutter of this product is set to “1/30” by default. For regions with a commercial

power supply frequency of 50 Hz, switch to “Flickerless” during use under fluorescent lights

(excluding inverter lighting equipment) to prevent flickers.

The dark areas on the screen may appear grainy or white spots may increase. When switching between color and black-and-white images, the brighter area on the screen is emphasized, which may reduce the visibility. However, this is not a malfunction.

If the power supply voltage is momentarily cut off or reduced due to lightning or turning on of the air conditioner’s power, the image may be disrupted or noise interference may occur.

As the dome cover is of a semiglobular shape, image distortion will occur at the hemispherical edge. When the hemispherical edge of this unit is masked and horizontal level is shot in a tilt direction, the hemispherical edge will enter the field angle. This may cause the upper edge of the screen to become black and the focus unclear. In this case, you can avoid shooting the above area by using the Tilt Limit settings.

(A P55 [ Tilt Limit ] )

When shooting objects with a luminance difference or near a light source, ghost may occur on the screen. This is a feature of the dome cover and the built-in lens, and is not a malfunction.

In particular, manual and auto pan operation near the TELE edge (telephoto side) may cause the screen to vibrate (unsmooth rotation). This is a feature of the motor and is not a malfunction.

As long magnification lens is used in this product, the focus may be unclear due to temperature changes but this is not a malfunction.

Preset the focus under an environment with a temperature closest to that in your actual usage. If the temperature change is large and the focus becomes unclear, preset the focus again before using the product.

If you sense that the focus has become unclear due to temperature changes, use the Auto Focus function or reset the focus manually.

The time of the internal clock may be significantly out of alignment if the power of the product is turned off for a long time or when there is prolonged power failure. If this occurs, readjust the clock time.

A P65 [[Time] Page] )

(

The fan inside this unit is a consumable part. Replace the fan every five years. You can also set the alarm trigger to notify on fan stoppage via mail or TCP when the fan stops functioning for some reasons.

(A P48 [[Alarm] Page] )

If the fan stops functioning, turn off this unit and consult your dealer.

Before starting an important recording, be sure to perform a test recording in order to confirm that a normal recording is possible.

We do not accept liability for the loss of a recording in the case of it becoming impossible to record due to a problem in the video camera, VTR, hard disk recorder or video tape.

The motion detection and tampering detection features are simple functions. They cannot be used as a substitute for a security alarm. JVC shall not be liable for any inconveniences or damages caused in the event of false detection or failure to detect by these functions. We shall not be liable for any inconveniences or damages caused as a result of operational failure for alarm input/ output.

Accessories

Before mounting this product, please check to ensure that all the following accessories and attachments are available.

VN-H657U

INSTRUCTIONS (Installation/IP Address Settings): 1

Warranty Card (for USA): 1

Template: 1

CD-ROM: 1

Wire Clamp: 1

VN-H657WPU

INSTRUCTIONS (Installation/IP Address Settings): 1

Warranty Card (for USA): 1

CD-ROM: 1

RJ-45 Conversion Connector: 1

Silica Gel: 3

Getting Started

Precautions

Name of Parts

VN-H657U

Camera

Getting Started

Camera fixing lock knob (x2) This mounts the camera on the ceiling and secures it so that it does not fall.

Cable cover To pull the cables from the side and mount the camera, remove the cover. (A P24 [Pulling out the cables from the side] )

[MAC address] indication The MAC address is a unique physical address

of the product. This address cannot be altered.

Fall prevention wire Attach it to the “fall prevention wire fixing bracket N” of the ceiling mount section.

Lens (camera module) You cannot replace the lens alone.

Camera head

Dome cover The dome cover is a delicate object. Handle it with care.

Note :

Do not peel off the protective sheet which is attached at shipment, until the dome cover is mounted on the main unit.

Name of Parts

Ceiling mount section

Reverse side

Terminal

Fixing holes (x3) This hole is for mounting the ceiling clamping bracket to the ceiling or the ceiling recessed bracket (WB-S685U: Sold separately).

[AC24VHINPUT] AC 24 V input terminal For connecting to AC 24 V power. (A P23 [Connect the power cable.] )

[10BASE-T/100BASE-TX] LAN cable connection terminal

For connecting the unit to the network. It supports PoE Plus (IEEE802.3at Type 2) and enables you to use this camera without having to connect to a power supply using a power cord. (A P23 [Connect the LAN cable.] )

Alarm signal terminal (8-pin) For connecting the alarm signal cable. (A P17 [Alarm Input/Output Signal] ) (A P24 [Connect the alarm signal cable to the alarm signal terminal.] )

List of Alarm Signal Terminal Signals

Pin Number Signal Name 1 INPUT1 2 INPUT1 COM 3 INPUT2 4 INPUT2 COM 5 OUTPUT1 6 OUTPUT1 COM 7 OUTPUT2 8 OUTPUT2 COM

Fall prevention wire (for ceiling) mounting hole Mount a fall prevention wire (for ceiling) from the ceiling slab or channel to this hole to prevent the camera from falling.

Memo :

The fall prevention wire (for ceiling) is not supplied.

Wire clamp fixing hole This is used to bundle wires.

Fall prevention wire fixing bracket This is for attaching the “fall prevention wire D” of the camera.

Camera connection terminal (female) For connecting to the connection terminal (male) of the camera.

Getting Started

Name of Parts

Getting Started

VN-H657WPU

Camera securing hole (x4)

This hole is used for mounting the camera on the wall.

Cable connecting hole, cap

Remove the cap and pull out the cables from this hole for connection. (A P28 [Remove the cable connection cap.] )

Fall prevention wire

Connects the camera to the wall. Secure the camera tightly to the anchor bolts used to mount the fall prevention wire on the wall. (A P29 [Mount the fall prevention wire.] )

AC 24 V power cable

For connecting to AC 24 V power. (A P29 [Connect the power cable.] )

Alarm signal cable (8 pcs) This cable is for alarm input and alarm output. (A P30 [Connect the alarm signal cable.] )

List of Alarm Signal Cable Signals

Cable color Signal Name Brown Input 1 Red Input 1 (COM) Orange Input 2 Yellow Input 2 (COM) Green Output 1 Blue Output 1 (COM) Purple Output 2 Gray Output 2 (COM)

LAN cable For connecting the unit to the network. It supports PoE Plus (IEEE802.3at Type 2) and enables you to use this camera without having to connect to a power supply using a power cord. (A P30 [Connect the LAN cable.] )

Heater ON/OFF switch This is the ON/OFF switch of the built-in heater. The built-in heater prevents the dome cover from fogging up and snow or frost from attaching to the dome cover. When installing the heater at an unrequired location, turn OFF the switch of the heater. When it is set to ON, the heater will be automatically controlled to adjust the internal temperature to an appropriate level. It is usually set to ON. (A P27 [Installation and Connection Preparations (VN-H657WPU)] )

Dome cover fixing screws (x4)

Dome cover The dome cover is a delicate object. Handle it with care.

Note :

It is covered with a protective sheet during shipment. Do not remove this sheet until installation is complete.

[MAC address] indication The MAC address is a unique physical address

of the product. This address cannot be altered.

Camera head

Lens (camera module) You cannot replace the lens alone.

Name of Parts

Alarm Input/Output Signal

COM

OUTPUT

COM

Alarm Input Signal

Connect to sensors such as infrared sensors, door sensors, metal sensors and manual switches.

To prevent noise from entering the internal circuit, supply non-voltage contact signal to the alarm input signal.

Memo :

You can configure whether to set the alarm when the contact is short (MAKE) or open (BREAK) in the [Alarm] page of the [Advanced Settings]

page.

(A P48 [[Alarm] Page] )

You can configure whether to set the alarm when the contact is short (MAKE) or open (BREAK) in the [Alarm] page of the [Advanced Settings]

page. For more details, refer to the “[Alarm] Page” in

“INSTRUCTIONS” of the supplied CD-ROM.

Apply such that the alarm signal continues for at least 500 ms. The alarm signal may not be recognized if it is less than 500 ms.

Note :

Do not supply voltage.

Alarm Output Signal

Connect to alarm devices such as alarm, indicator, light or buzzer.

Alarm output signal is an open collector output insulated with photo coupler.

Memo :

You can select whether to set the contact to short (Make) or open (Break) during an alarm in the [Alarm] page of the [Advanced Settings]

page.

(A P48 [[Alarm] Page] )

You can select whether to set the contact to short (Make) or open (Break) during an alarm in the [Alarm] page of the [Advanced Settings]

page. For more details, refer to the “[Alarm] Page” in

“INSTRUCTIONS” of the supplied CD-ROM.

Note :

As this terminal is polarized, be sure to connect it such that the voltage of the OUTPUT output is higher than that of the COM output.

It will be damaged if reverse voltage is supplied.

Getting Started

Rating Low-level terminal current : 1 mA and below High-level terminal voltage : 3.3 V

Rating Max. applied voltage : DC 20 V Max. driving current : 25 mA

Alarm Input/Output Signal

Operating Environment

Recommended Computer Specifications

OS : Windows 7 Professional (SP1),

CPU : Intel Core i5 3 GHz or higher Memory

Camera Setting Requirements

capacity Free hard disk space Display and video card

Web browser : Internet Explorer Version 8.0,

Note :

Operation is not guaranteed for web browser other than the Internet Explorer versions stated in the recommended PC specifications.

The Built-in Viewer consists of a software component called ActiveX. The ActiveX is usually installed when the Built-in Viewer is used for the first time. However, installation may be rejected depending on the anti-virus software settings. If this occurs, change the settings of the anti-virus software.

The camera image may not appear smooth at times due to factors such as fluctuations in the CPU and memory load, or network jitter. This is not a malfunction. The symptoms may improve when the camera settings are changed.

(A P45 [[Encoding] Page] )

LAN Environment

10BASE-T/100BASE-TX network interconnected using devices such as an IEEE802.3-compliant switching hub.

IEEE802.3at-compliant switching hub when PoE plus is used

IGMPv2-compliant network when multicast is in use.

Windows XP Professional, or Home Edition (SP3)

: 2 GB and above

: 512 MB or more

: 1920 ´ 1080 pixels or higher, True

Color (24 or 32 bits) VRAM 1 GB or more recommended

Version 9.0

Network

Ensure that there is sufficient network bandwidth for the data volume to be sent out by the camera. Do not send multicast stream that exceeds the bandwidth. If the entire bandwidth is used by the multicast stream, control of this camera via the network may fail.

Data volume to be sent by the camera varies with the settings and number of distributions.

The maximum bit rate for transmission is about 40 Mbps.

Supports up to 20 clients at the same time.

Frame Rate and Frame Size

This products enables simultaneous encoding up to three channels. However, the settable frame size and frame rate combinations are subject to restrictions. For more details about restrictions on the combination, refer to the following.

(A P92 [Appendix (Restrictions during Multi-encoding)] )

Bit Rate of JPEG Stream

The JPEG file size per frame varies with the encoding settings as well as the camera images. When “AFS” is selected, encoding is performed

such that the target file size is the average size of multiple JPEG images. When “VFS” is selected,

the quantization table during JPEG encoding will be maintained, and the file size will increase/ decrease according to the camera images. If the JPEG file size per frame is 120 KB, then the total bit rate will be: 120 KB ´ 15 fps = 1800 KB/s = Approx. 14.4 Mbps When “Multi-Encode” is selected, a different JPEG

file size can be set for each channel. For example, when 2fps JPEG files with 30 KB file size and 3fps JPEG file with 10 KB file size are transmitted, then the total bit rate will be: 30 KB ´ 2 fps +10 KB ´ 3 fps = 90 KB/s = Approx.

0.72 Mbps

Operating Environment

Bit Rate of H.264 Stream

You can select either the Variable Bit Rate (VBR) or Constant Bit Rate (CBR) system for H.264 stream. When the VBR system is selected, the bit rate varies according to the condition of the camera images. The VBR system delivers a stable picture quality, but forecast of the bit rate is difficult. When the CBR system is selected, encoding is performed at a fixed bit rate regardless of the condition of the camera images. The picture quality varies under the CBR system, but the bit rate can be easily forecast. You can specify an estimated bit rate for both VBR and CBR. (64 kbps to 8192 kbps) H.264 Baseline cannot be set for multiple encoders at the same time. Only one channel can be set with a frame size of 1280´720 or lower and a bit rate of

1.5 Mbps or lower.

Insufficient Network Bandwidth

When there is insufficient bandwidth, the number of JPEG frames (frame rate) that the client can acquire will decrease. Delay will also occur in the distribution of images. In the case of H.264, noise interference may occur and playback may fail.

Network Delay

When the client acquires JPEG via TCP, the camera will send out data while checking the ACK from the client at the same time. For networks with considerable delay, data cannot be sent out until ACK is received, and therefore the frame rate will drop. In the case of H.264, noise interference may occur and playback may fail. A decrease in the frame rate due to network delays can be eliminated by receiving data via multicast.

Network Jitter

When there is considerable network jitter, delay time may be prolonged and the image frame rate may drop. In the case of H.264, noise interference may occur and playback may fail.

List of Protocols and Port Numbers Used by Camera

The camera uses the protocols and port numbers listed below. Ensure that these ports are allowed through the firewall when a firewall is to be installed.

Protocol/Port number Purpose of use Source TCP/80 JPEG/H.264 acquistion,

TCP/554 RTSP TCP/32040 Alarm distribution Destination TCP/ User-defined

number UDP/ User-defined

number TCP/20, 21 FTP TCP/25 Mail delivery TCP/110 POP (Mail Delivery) UDP/123 SNTP UDP/161 SNMP

Web Settings page, API

Sending alarm

Operating Protocol

ONVIF

This camera supports ONVIF (Open Network Video Interface Forum). ONVIF is a forum that is standardizing surveillance device network protocols. Protocols for discovery of surveillance devices, acquisition and modification of surveillance device settings, and audio/video data transfer are standardized under ONVIF. The initial user name and password are set as follows:

User Name : admin Password : jvc

This camera fulfills the ONVIF Profile S.

Camera Setting Requirements

Packet Loss

When acquiring images from camera via TCP, packet loss may be recovered by TCP transmission. When there is considerable delay in the network, however, missing data may occur and the image frame rate may drop. In the case of H. 264, noise interference may occur and playback may fail. When packet loss occurs during multicast sending from camera, the image frame rate may drop. In the case of H.264, noise interference may occur and playback may fail.

Network

Images

Settings Page

H.264 Profiles

The camera supports both the H.264 Baseline Profile and H.264 High Profile standards. High Profiles can maintain high image quality with a low bit rate, but as the decoder needs to support High Profiles, the processing load on the decoder becomes heavier.

Camera Setting Requirements

Compared to High Profiles, Baseline Profile offers lower compression performance, but the processing load on the decoder will be reduced. Selecting High Profiles is recommended if the decoder has sufficient processing ability.

Selection of Languages on Settings Page

There is a radio button for selecting the language at the right top corner of the setting pages, however the language will be automatically set according to the OS environment of your computer. If you select “Japanese” while using an English-language OS, it

may not be correctly displayed because there is no Japanese environment. Make sure to use the setting page according to the language setting for the OS of the computer in use.

Fore more details on the Settings page, refer to the following.

(A P37 [How to Open the Settings Page] )

Memo :

Once you have set a language, all information is displayed in the selected language after the next startup.

Images

Pages Available to Each User

Enter User Name and Password

User name and password entry will be required when you access the camera. There are three access authorization levels to the camera. The factory settings are as follows.

admin All operations and setting changes are allowed. (Default Password: “jvc”)

operator The following items cannot be operated, and setting changes are not permitted. [Basic

Setting1], [Network], [Protocol], [Time], [Password], [Maintenance] (Default Password: “jvc”)

user Viewing of images and some operations are permitted. (Default Password: “jvc”)

Memo :

For more details on accessing the camera from Internet Explorer, refer to the following.

(A P37 [How to Open the Settings Page] )

Pages that Users Have Access

Restrictions are placed on the pages that users have access. In addition, links on the setting pages are also displayed according to the access rights of the user.

Memo :

For details and a list of the pages, refer to the following.

(A P37 [Built-in Viewer Menu List] )

admin

Top Menu Sub Menu

[Basic Setting1] [Network]

[Time]

[Basic Setting2] [Camera]

[Encode]

[Advanced Settings]

[Camera] [Encoding] [Alarm] [Alarm Environment] [FTP Recording]

Top Menu Sub Menu [Advanced Settings]

operator

Top Menu Sub Menu [Basic Setting2] [Camera]

[Advanced Settings]

user

Top Menu Sub Menu [Advanced Settings]

[PTZ] [Auto Patrol 0 to 2]

[Privacy Mask] [Motion Detection] [Tampering Detection] [Network] [Protocol] [Multicast] [Time] [Password] [Maintenance] [Miscellaneous] [Operation] [Settings] [Position List] [Patrol Settings 0 to 2]

[Encode] [Camera] [Encoding] [Alarm] [Alarm Environment] [FTP Recording] [PTZ] [Auto Patrol 0 to 2]

[Privacy Mask] [Motion Detection] [Tampering Detection] [Multicast] [Miscellaneous] [Operation] [Settings] [Position List] [Patrol Settings 0 to 2]

[Miscellaneous]

Camera Setting Requirements

Pages Available to Each User

Installation and Connection

Power cable

LAN cable

Alarm signal

cable

Fall-prevention

Wire

(for ceiling)

Φ80

Table etc

Camera

Ceiling mount

Camera fixing

lock knob

(x2)

Terminal cover

Φ4 to 5.5 mm

9 mm and below

6 mm

6 mm and below

Fall-prevention Wire (for ceiling)

Preparations (VN-H657U)

Be sure to put on protective glasses to protect your eyes from falling objects when mounting the camera.

The fall prevention wire (for ceiling) is not supplied. Please purchase the fall prevention wire separately beforehand.

Make holes on the ceiling (use the provided template) and pull out the cables from the holes.

Mounting the Camera

Use the provided template to make a hole (Φ80 mm) for the connection cables to thread behind the ceiling.

If necessary, also open a screw hole to mount the ceiling mount section to the ceiling. In this case, align the “DFRONT mark” of the template in the direction where the camera faces front and open the screw hole.

Pull out the fall prevention wire (for ceiling), power cable, LAN cable, alarm signal cable, etc. that were mounted to the ceiling slab from the ceiling.

Release the locks by sliding them in the direction indicated by the arrows

Push the lock knobs inward from both the left and right directions as indicated by the two arrows. (If the camera fixing lock knob is too stiff, push the knob hard while pressing the edge of the camera unit (A in the diagram) against the table you are using.)

Lift the camera unit upward to detach.

Remove the terminal cover.

Loosen the two screws on the ceiling mount section and remove the terminal cover.

Mount the fall prevention wire (for ceiling; to connect the ceiling mount section to the ceiling).

Note :

Mount the fall-prevention wire (for ceiling) to a location that has sufficient strength.

Remove the ceiling mount section from the camera unit.

The ceiling mount section is attached to the camera unit during packaging of the product. Before installing the camera, remove the ceiling mount section from the camera unit.

Installation and Connection Preparations (VN-H657U)

Note :

Take note of the length, strength, pull and material (insulation) of the fall prevention wire (for ceiling) and use one with a wire strength of more than 20 kg.

The inner diameter of the ring section of the fall prevention wire mounted on the camera should be Φ4 mm and above and Φ5.5 mm and below, and the outer diameter should be Φ9 mm and below.

The thickness of the screw head and the wire (including the washer) should be 6 mm and below. If it is more than 6 mm, the screw will touch the ceiling and the camera cannot be installed horizontally.

Use M4 fixing screws.

Memo :

To the AC 24 V terminal

Power cable

[10BASE-T/ 100BASE-TX] LAN cable connection terminal

LAN cable

The wire should be insulated from the ceiling structure. If the ceiling structure is metal and insulation is not provided between the camera and the ceiling structure, image noise may occur.

Connect the power cable.

To supply power from an AC 24 V power supply, connect a power cable.

To supply power via PoE plus, you do not need to connect a power cable. Go to the next step.

(A P23 [Connect the LAN cable.] )

Power cord for connecting to AC 24 V (Reference value)

Conductor Diameter

(mm)

Maximum connection

distance (m) Φ1.0 and above 40 Φ1.6 and above 130 Φ2.0 and above 200 Φ2.6 and above 350

Memo :

The default IP address setting is 192.168.0.2.

Note :

For safety reasons, turn on the power only after ensuring that all the connections are in place.

If power is supplied from both power cable and LAN cable, priority will be given to the power supply from the power cable.

If multiple cameras are turned on simultaneously in the same LAN environment, access attempts may fail due to IP address duplication. Set up an IP address by either using the JVC-VN-IP SettingTool (included on the supplied CD-ROM) or turning the power supply of each camera on separately to avoid duplication.

Caution

Connect the LAN cable.

Connect the camera to a hub or computer using a LAN cable.

When connecting to a hub: Make use of a straight cable.

When connecting to a computer: Make use of a cross cable.

LAN cable to use

STP (Recommended shield cable)

Length of 100 m or shorter

Category 5e and above

Note :

Cross cables cannot be used with some computers. When connecting the camera directly to a computer, check the computer’s LAN specifications in advance.

Mounting the Camera

Installation and Connection Preparations (VN-H657U)

4 mm

Alarm signal terminal

Alarm signal cable

Screw terminal

Wire clamp (supplied)

Tie here

Wire clamp fixing hole

Terminal cover

Fall prevention wire (To go under the terminal cover)

Cable cover

Connect the alarm signal cable to the alarm signal terminal.

Connect the alarm signal terminal to external devices, such as a sensor or buzzer.

For information on the pin number and signal name of the alarm signal, refer to the following.

(A P15 [List of Alarm Signal Terminal Signals] )

Fore more details on alarm input/output, refer to the following.

(A P17 [Alarm Input/Output Signal] )

Mounting the Camera

Loosen screws on both sides of the screw terminal with a flathead screwdriver, and remove the screw terminal.

Memo :

You can remove the screw terminal easily by inserting the tip of the screwdriver into the slit of the screw terminal.

Peel off about 4 mm of the alarm signal cable covering, and insert the cable into the screw terminal.

Turn the screws at the side to secure the alarm signal cable.

When the alarm signal cable is secured, return the screw terminal that was removed in A to its original position.

Alarm signal cable to use

Length of 50 m or shorter

UL1007, UL1015 or equivalent products

AWG#22 to AWG#18 or equivalent products

Note :

Noises from an external source may cause the camera to malfunction even when the cable used is within 50 m. In this case, move the cable away from the noise source.

After connection of the cables is complete, bundle them with a wire clamp (supplied).

Note :

To prevent the cables from tangling and coming off, be sure to thread a wire clamp through the wire clamp fixing hole to tie the cables.

Mount the terminal cover.

Return the terminal cover that was removed in step 3 to its original position. The direction to pull out the cables changes according to the mounting method of the camera.

Pulling out the cables from the side

Pulling out the cables from the top

Note :

Be sure to mount the terminal cover to prevent foreign objects or dust from entering.

When pulling out the cables from the top, make sure the fall prevention wire go under the terminal cover and pull it out together with the other cables.

When pulling out the cables from the side, remove the cable cover of the camera.

Installation and Connection Preparations (VN-H657U)

Mounting the Camera

5 mm and below

25 mm and above

(Wooden screws: Φ4.1)

M4x3

DFRONT mark

Front of the camera

Lens cap

Camera

Packing sheet

Dome cover

Dome cover protective sheet

Ta p e

(VN-H657U)

With the FRONT mark (D) facing the shooting direction, secure the ceiling mount section to the ceiling.

Ensure that the connection cables are not caught in between and secure the ceiling mount section to the ceiling with 3 screws.

Note :

Use M4 fixing screws and bolts.

Use Φ4.1 wooden screws.

The length of the screws should be 25 mm (1inch) and above.

Place and install the product horizontally. The camera will not operate properly if it is slanted.

The screw head should be 5 mm and below. If the ceiling structure is metal, image noise may occur.

Do not use screws for which the screw head is embedded after fastening. (e.g. flat countersunk head screws). Otherwise, the insulating resin part may be damaged, thus preventing proper insulation.

Memo :

Always use three screws and mount securely.

Tighten the screws again during maintenance just to be safe.

The plastic parts on the ceiling fixing holes of the ceiling mount section act as an insulation between the ceiling mount section and the ceiling structure. If the ceiling structure is metal and insulation is not provided between the camera and the ceiling structure, image noise may occur. Be sure to provide insulation.

Remove the tape, lens cap, and packing sheet from the lens section of the camera.

Mount the dome cover on the main unit and remove the protective sheet.

Check that the dome cover and lens are free from dirt.

Turn the dome cover in a clockwise direction to mount.

Remove the protective sheet.

Note :

The dome cover is an optical part. Handle with care.

Prevent any dirt or foreign object from entering when mounting the dome cover.

Tighten the dome cover securely.

Be sure to turn the dome cover until it stops and tighten securely. Make sure that the dome cover is not slanted.

Do not over-rotate the dome cover. This may damage the dome cover.

Memo :

If it is difficult to screw on the dome cover, turn it in an anticlockwise direction until you hear a click sound, then turn it in a clockwise direction. It will screw on smoothly.

Mounting the Camera

Mounting the Camera (VN-H657U)

After mounting

During mounting

Check the knob.

Fall-prevention Wire on Camera

D mark (red)

D mark

(blue)

Fall prevention wire

fixing bracket

Camera fixing lock knob (x2)

Mount the fall prevention wire to the camera (for connecting the ceiling mount section to the camera).

Mount the fall prevention wire, which is attached to the camera, to the fall prevention wire fixing bracket of the ceiling mount section.

Caution

The camera may fall if the fall prevention wire is not connected. Be sure to connect the fall prevention wire.

Mounting the Camera

For safety purposes, do not leave the fall prevention wire dangling by the camera.

Mount the camera and check the camera lock knob.

Align the “D mark (blue)/(red)” inside the camera with the “D mark (blue)/(red)” on the ceiling mount section.

Mount the camera securely by inserting it into the ceiling mount section until you hear a click sound.

If the camera is mounted on securely, the camera fixing lock knobs (x2) will stick out a little.

Lock the camera fixing lock knobs (x2)

When the camera is mounted on the ceiling mount section, lower the camera fixing lock knobs (x2) in the direction of the arrow and secure the camera such that it does not fall off.

Caution

The camera may fall if the camera fixing lock knobs (x2) are not locked. Be sure to check that the lock knobs are firmly locked.

Improper mounting may cause the camera to fall off. After mounting, check that the camera is mounted securely.

Installation of the camera is complete. Next, set the IP address of the camera.

(A P32 [IP Address Setting Procedure] )

Note :

Before mounting the camera, check that the camera fixing lock knobs are not locked (i.e., lock knobs are on top). The camera cannot be mounted if the lock knobs are locked.

When pulling out the cables from the side, remove the cable cover of the camera.

(A P24 [Pulling out the cables from the side] )

Mounting the Camera (VN-H657U)

Removing the Camera

Release the lock by sliding the camera fixing lock knobs toward the ceiling.

Press the two camera fixing lock knobs from both the left and right sides to remove the camera unit.

Remove the fall prevention wire by performing the mounting procedures in the reverse sequence.

Installation and Connection

213

176

152 126

Φ45

Anchor bolts to mount the camera

Anchor bolt to mount the fall prevention wire

Alarm signal cable

Power cable

LAN cable

Dome cover

OFF

Heater ON/OFF switch

Lens cap

Ta p e

Preparations (VN-H657WPU)

Be sure to put on protective glasses to protect your eyes from falling objects when mounting the camera.

Setting Up the Wall

Make a hole in the wall.

Make a hole (Φ45 mm) for the connecting cables to pass through.

Note :

Check the strength of the wall. A less firm wall may cause the unit to fall.

Install the anchor bolts for mounting the camera.

Install 4 anchor bolts (M8 ´ 35 mm and above) to mount the camera.

Install the anchor bolt for mounting the fall prevention wire.

Install the anchor bolt to mount the fall prevention wire 30 mm below the center of the upper two anchor bolts that are used to mount the camera.

Pull the cables from the hole in the wall.

Pull the power cable, LAN cable and alarm signal cable from the wall.

Setting Up the Camera

Remove the dome cover.

Loosen the screws (x4) and remove the dome cover from the camera.

Remove the lens cap and tape used during transporting.

Mounting the Camera

Memo :

When installing the heater at an unrequired location, turn off the ON/OFF switch of the heater.

Installation and Connection Preparations (VN-H657WPU)

Silica gel x3

Screw

Clamp

Heater

Fasten the silica gels firmly with the clamp

Center mark (facing the JVC mark)

Position alignment catches (x3)

Cable connection cap

Insert the silica gels.

Be sure to insert the provided silica gels in the position as shown in the diagram.

Loosen the screw and lift up the clamp.

Take out three silica gels from the aluminum bag, and insert them into the back of the heater (as shown in the diagram).

After inserting the silica gels, check that they are not touching the heater.

Fix the silica gels firmly with the clamp, and fasten the screw.

Mounting the Camera

Turn the clamp until the silica gels are secured, followed by tightening the screw.

Note :

Check that there is no dirt or dust inside the dome cover before mounting.

When installing on a rainy day, ensure that raindrops do not enter the interior.

When mounting the dome cover, temporarily secure the four screws and then tighten.

As a guide, tighten the screws to 0.5 N·m to 1 N·m (5 kgf·cm to 10 kgf·cm). If the screws are insufficiently tightened, the dome cover may fog due to moisture penetration.

Remove the cable connection cap.

Remove the cap on the arm of the camera.

Memo :

Note :

During reconnection or re-installation after repair or maintenance, make sure to replace the silica gels with new ones. Consult your dealer on the replacement procedures. Use the silica gel with a service part number of LW40500-001A for the part to be replaced.

If silica gel is not inserted, the camera lens and dome cover may turn foggy, and the camera image may not turn out clear. When installing on a rainy day, ensure that raindrops do not enter the interior.

Mount the dome cover to the camera.

Use the screws (x4) to mount the dome cover to the camera. When installing the dome cover, make use of the three catches and the center mark of the cover as a guide. Install such that the central mark appears above the JVC mark of the camera.

Installation and Connection Preparations (VN-H657WPU)

Pull out the cables from the cable connection hole.

Pull out the cables (except the fall prevention wire) of the camera from the cable connection hole.

Mounting the Camera

Arm

Fall prevention wire

Nut

Washer

To Power Supply

Insulating tape

Solder welding or crimping

Wind the waterproof tape (adhesive)

(VN-H657WPU)

Mount the fall prevention wire.

Mount the fall prevention wire of the camera to the fall prevention wire anchor bolt that was installed earlier.

Secure the fall prevention wire tightly with a nut and washer.

Run the cables (from the wall) through the cable connection hole.

Mount the camera to the wall.

Mount the camera to the camera anchor bolts that were installed earlier.

Secure the camera tightly with a nut and washer.

Note :

This product weighs approximately 5.6 kg. Mount the camera while paying careful attention to prevent it from falling.

For your safety, hold the arm section during installation.

After installing, paint the nuts and washers to prevent corrosion.

Connect the power cable.

To supply power from an AC 24 V power supply, connect a power cable.

To supply power via PoE plus, you do not need to connect a power cable. Go to the next step.

(A P30 [Connect the LAN cable.] )

After connecting the power cable, wind the waterproof tape (adhesive).

After connecting, push the power cable into the arm of the camera.

Power cord for connecting to AC 24 V (Reference value)

Conductor Diameter

(mm) Φ1.0 and above 20 Φ1.6 and above 60 Φ2.0 and above 100 Φ2.6 and above 180

Memo :

The default IP address setting is 192.168.0.2.

Note :

For safety reasons, turn on the power only after ensuring that all the connections are in place.

If power is supplied from both power cable and LAN cable, priority will be given to the power supply from the power cable.

Maximum connection

distance (m)

Mounting the Camera

Mounting the Camera (VN-H657WPU)

Caution

Arm

Wind the waterproof tape (adhesive)

RJ-45 conversion connector (provided)

Wind the waterproof tape (adhesive)

Insulating tape

Solder welding or crimping

Mounting the Camera

damaged even if no abnormality is found on the appearance and operation of the camera. Please contact your dealer immediately for servicing (charged separately).

Connect the LAN cable.

Use the RJ-45 conversion connector provided to connect the LAN cable to a hub or PC.

When connecting to a hub: Make use of a straight cable.

When connecting to a computer: Make use of a cross cable.

Wind the connector section with waterproof tape (adhesive) and push the LAN cable into the arm of the camera.

LAN cable to use

STP (Recommended shield cable)

Length of 100 m or shorter

Category 5e and above

Note :

When power is supplied to VN-H657WPU using PoE Plus, the heater will not work. Use an AC 24 V power supply when using the camera in an environment under -10°C.

Cross cables cannot be used with some computers. When connecting the camera directly to a computer, check the computer’s LAN specifications in advance.

Connect the alarm signal cable.

Connect the alarm signal cable to external devices, such as a sensor or buzzer.

For information on the color and signal name of the alarm signal cable, refer to the following.

(A P16 [List of Alarm Signal Cable Signals] )

Fore more details on alarm input/output, refer to the following.

(A P17 [Alarm Input/Output Signal] )

After connecting the alarm signal cable, wind the waterproof tape (adhesive).

After connecting, push the alarm signal cable into the arm of the camera.

Alarm signal cable to use

Length of 50 m or shorter

UL1007, UL1015 or equivalent products

AWG#22 to AWG#18 or equivalent products

Note :

For cables that are not used, be sure to wrap the ends individually with waterproof tape (adhesive) to ensure that waterproof treatment is performed.

For safety reasons, turn on the power only after ensuring that all the connections are in place.

Noises from an external source may cause the camera to malfunction even when the cable used is within 50 m. In this case, move the cable away from the noise source.

Mounting the Camera (VN-H657WPU)

+ 68 hidden pages

JVC VN-H657U, VN-H657WPU Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Precautions

Getting Started

Contents

Features

Precautions

Accessories

Name of Parts

VN-H657U

VN-H657WPU

Alarm Input/Output Signal

Operating Environment

Camera Setting Requirements

Network

Images

Settings Page

Pages Available to Each User

Mounting the Camera

Installation and Connection Preparations (VN-H657U)

Mounting the Camera (VN-H657U)

Installation and Connection Preparations (VN-H657WPU)

Mounting the Camera (VN-H657WPU)