Juniper ULTRA-RUGGED FIELD PC Reference Manual

User’s Guide
Reference Guide
ULTRA-RUGGED
FIELD PC
ActiveSync, Excel, Hotmail, Internet Explorer, Microsoft, MSN, Outlook, PowerPoint, Visual Studio, Windows, Windows Media, Windows Mobile, Windows Mobile Device Center, Windows Vista, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
The Bluetooth® word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Juniper Systems, Inc. is under license.
Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
© Copyright 07-2009 Juniper Systems, Inc. All rights reserved.
P/N 14928-05.
WARNING! Text set off in this manner indicates that failure to follow directions could result in serious injury.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
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Contents
1 Introduction 2
Overview of Windows Mobile® 6....................................... 2
Using the documentation .................................................... 3
The anatomy of the Field PC .............................................. 4
2 Getting Started 8
Step 1: Install the battery pack .......................................... 8
Step 2: Charge the battery pack ........................................ 9
Step 3: Establish basic settings on the device .............. 9
Step 4: Connecting to a desktop computer .................11
Step 5: Creating a connection to a
desktop computer .................................................12
3 Using the Hardware 14
Identifying button functions .............................................14
Customizing button functions ..........................................15
Suspending, powering off, resetting, and restoring
factory defaults ................................................................17
Using the stylus .....................................................................19
Using the touchscreen ........................................................20
Understanding LED signals ...............................................22
Replacing the battery pack ................................................22
Using peripheral devices such as CF cards,
SD cards, and USB flash drives ...................................24
4 Using the Field PC 30
Understanding the Today screen .....................................30
Using the Start menu ..........................................................31
Entering information ...........................................................31
Recognizing status icons ....................................................33
Recognizing soft keys ........................................................33
Rotating the screen .............................................................34
Dimming or turning off the backlight ............................35
Adjusting the backlight timer ...........................................36
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5 Performing Common Tasks on the
Field PC 3
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Suspending the device .......................................................38
Powering off the Field PC ..................................................39
Resetting the device ............................................................40
Exploring files ........................................................................40
Closing running programs ................................................41
Switching between running programs ..........................42
Viewing memory allocation for programs ....................42
Changing settings .................................................................43
Using on-device help ..........................................................43
Backing up data ...................................................................44
Copying data from a peripheral device .........................47
6 Communicating with a Desktop
Computer
50
Install ActiveSync® on a desktop computer
(Windows® 2000 and Windows® XP) ......................50
Creating an ActiveSync® Connection ..............................51
Install Windows Mobile® Device Center on a
Desktop Computer (Windows Vista™) .....................51
Creating Windows Mobile® Device Center
Connection........................................................................52
7 Getting to Know Programs and
Settings 54
Understanding Start menu programs and utilities ....54
Understanding applications in the Programs menu 56
Finding settings .....................................................................59
8 Using the Integrated Bluetooth
®
Option 62
Bluetooth drivers and profiles ..........................................62
Identify the power status of Bluetooth using
Wireless Manager ............................................................63
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Create a Bluetooth partnership .......................................65
Bluetooth virtual COM ports .............................................67
Set up an outgoing Bluetooth COM port .....................68
Set up an incoming Bluetooth COM port .....................71
9 Supported Bluetooth® Profiles 74
Serial Port Profile (SPP) .....................................................75
Dial-Up Networking (DUN) Profile .................................78
Human Interface Device (HID) Profile ..........................81
Object Push Profile (OPP) or beaming .........................82
10 Caring for Your Field PC 86
Storing your Field PC and battery packs .......................86
Protecting the touchscreen ..............................................88
Protecting the Field PC against mechanical shock ...89
Battery warnings ...................................................................89
Equipment warnings ...........................................................90
Using the Field PC in extreme temperatures ..............91
Cleaning the Field PC ........................................................91
Repairing the Field PC .......................................................93
Disposing of the Field PC and battery packs ...............93
11 Troubleshooting and Service
Tips 96
Troubleshooting tips ............................................................96
Preparing for a service center call ...................................99
12 Information for Software
Developers 102
Programming documentation ....................................... 102
Software Development Kit (SDK) ................................ 102
Software development tools ......................................... 102
Appendix A: Product Specifications 106
9-pin serial port pinouts ................................................. 109
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Appendix B: Certifications and
Regulatory Information 11
2
Regulatory information .....................................................112
CE marking ...........................................................................114
Appendix C: Standard Warranty Terms
and Conditions 1
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Limited Product Warranty ...............................................118
Index 124
Additional Section:
Installation Instructions for the
Extended Caps 147
vi
User’s Guide
Introduction
Overview of Windows Mobile® 6
Using the documentation
The anatomy of the Field PC
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2
Chapter 1
Introduction
This ultra-rugged Field PC—rock solid and field ready in the most extreme environments—is your reliable field companion. Designed for Microsoft® Windows Mobile® 6, your Field PC features a wide variety of application software and accessory choices. Use it to navigate, research, document, and communicate. Depend on it for your field information technology. It is ready for you.
Overview of Windows Mobile® 6
Your Field PC runs Microsoft® Windows Mobile® 6. This operating system, designed for mobile devices, provides you with familiar Microsoft programs to help you increase your productivity and manage information effectively. For example, Microsoft® Office Outlook® Mobile, similar to Microsoft® Outlook®, allows you to send and receive email, keep track of contacts, manage tasks, and take simple notes.
Many Windows® applications are already compatible with Windows Mobile®. You can use Windows Mobile to access Word, Excel®, and PowerPoint® files on your mobile device, or you can use Windows Mobile® to access your email messages and contacts from your Microsoft® Outlook account.
If you need help, the Field PC offers a variety of information through its fully featured on-device help system. More information about Windows Mobile® 6 can be found at:
http://www.microsoft.com/windowsmobile/6-1/default.mspx
Chapter 1: Introduction
3
Using the documentation
Your Field PC is equipped with several reference tools. These tools include:
Quick Start Guide Getting Started Disc from Microsoft
®
User Manual User Documentation CD (contains Quick Start Guide, Reference Guide, and License Agreement) On-device help files
Use the following chart to find the information you need.
What you want Where to find it
Instructions for setting up the Field PC
Quick Start Guide, User Manual, this guide
ActiveSync® install for Windows® 2000 and Windows® XP users Windows® Mobile Device Center for Windows Vista™
Getting Started Disc
Instructions for using external devices with the Field PC
This guide
Instructions for basic tasks such as replacing battery packs, resetting the device, adjusting the backlight, or inserting memory cards
Quick Start Guide, this guide
Instructions for using programs installed on the Field PC
Help files located within individual programs on the Field PC
Note: For a more complete listing of topics in this reference guide, see the index.
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1 Elastomer overmold 2 Magnesium case front
3 Display bezel 4 Charge LED 5 Start menu button 6 Applications Manager button 7 Microphone 8 Today screen button 9 Speaker
10 Four-way directional
button
11 Power button 12 Context menu button 13 Enter button 14 NoticationLED
15 Touchscreen/display 16 Accessory attachment
points (5 cm. center to center 8-32 UNC thread)
17 Battery door latch
18 Hand strap 19 Battery door 20 Body molding
The anatomy of the Field PC
This section illustrates the different parts of the Field PC. For instructions on using the hardware, see Chapter 3. For instructions about caring for or cleaning the different parts, see Chapter 10.
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Chapter 1: Introduction
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21 Stylus 22 Body molding screws 23 Standard cap screws (captive)
24 Cover for optional Bluetooth® antenna 25 Compact Flash card slot 26 Secure Digital I/O card slot
27 Stylus slot 28 Accessory attachment points (5.3 cm. center to center
4-40 UNC thread) 29 USB Client (mini B) 30 12V DC jack 31 9-pin serial port 32 USB Host (mini A) 33 Cable routing channel
29 30 31 32
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24 25 26
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Top view with standard cap
Top view without cap
Bottom view showing communications module
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6
User’s Guide
2
Install the battery pack
Charge the battery pack
Establish basic settings on the device
Connecting to a desktop computer
Creating a connection to a desktop computer
Getting Started
This chapter repeats—with a few more details—the installation instructions that came in the Quick Start Guide and User Manual.
Step 1: Install the battery pack
Carefully unhook and lift up the bottom hook of the hand strap, as shown in the first picture.
WARNING! Releasing the hand strap hook too quickly may result in injury or damage to the display. Use caution when undoing the hook or when holding the Field PC by its hand strap.
Press on the battery door and slide the door latch to the right to unlock it, as shown in the second picture. Remove the battery door. Insert the battery pack so battery contacts match up. Insert the tabs on the bottom of the battery door into the case slots. Close the battery door. Press on the battery door. Slide the latch to the left to lock it. Reattach the hand strap.
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Chapter 2
Getting Started
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Step 2: Charge the battery pack
Mount the plug onto the wall charger (if it is not already assembled). Plug the wall charger into an outlet. Plug the other end of the wall charger into the DC jack on the Field PC. The device turns on after a few seconds, and a flashing red light signals the device is charging. Charging the Field PC for 4.5 hours charges it up to 95%. Let the device charge for 6 hours to get a full charge. Note: If the
Field PC suspends and the flashing red LED turns off, the device keeps charging.
Charging temperatures
Only charge your battery pack in temperatures between 32°F and 104°F (0°C and 40°C). For best results, charge the battery pack at room temperature (68°F or 20°C).
Step 3: Establish basic settings on the device
Using the stylus, follow the instructions on the screen to calibrate the device and establish basic settings.
We recommend creating a name for the Field PC so external devices like desktop computers or devices that use Bluetooth® technology can differentiate the Field PC from other devices more easily.
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Chapter 2: Getting Started
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To create a name, follow these steps:
1. Tap
Start > Settings.
2. From the
System tab, tap About.
3. Select the
Device ID tab at the bottom of the screen.
4. Type in a device name. We recommend using “SN” (serial number) and the device serial number, which can be found by tapping Start > Settings > System and choosing System Configuration. An example of a device name appears below.
Your Field PC is now field ready.
Important: Read the following paragraph before moving on to Step 4.
If you have Microsoft Windows® Vista™, you already have basic file synchronization capability with your desktop computer without installing any additional software.
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You can skip Steps 4 and 5. To access these basic sync options, connect the Field PC to the desktop computer using a USB cable. For full synchronization support such as Microsoft Outlook® contacts, email, calendar, notes, and tasks, download and install Windows Mobile Device Center through Windows Update on the Start menu of your desktop computer.
If you have Windows® 2000 or Windows® XP, follow the next steps to install Microsoft® ActiveSync®, which allows you to install programs onto your device using a desktop computer.
Step 4: Connecting to a desktop computer
Important: If you have Microsoft Windows Vista™, read the section above before beginning.
If you use Windows® 2000 or Windows® XP, Windows Mobile® 6 requires that you use Microsoft ActiveSync
4.1 or greater to connect to your desktop computer. The Getting Started Disc installs ActiveSync 4.5 on your desktop computer.
Insert the Getting Started Disc into your desktop computer. A window appears on the display.
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Chapter 2: Getting Started
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Select your language. If ActiveSync 4.5 or greater has not been installed on your desktop computer, follow the directions on the screen to install it.
Note: Install ActiveSync before attaching the USB cable to the desktop or Field PC.
Step 5: Creating a connection to a desktop computer
Plug USB Client end (mini B) of the USB communications cable into your Field PC. Plug the USB Host end (full size A) of the USB communications cable into your desktop computer. Establish an ActiveSync partnership by following the instructions on the desktop computer screen.
You are now ready to use your Field PC. See Chapter 6 for more details about using ActiveSync and Windows Mobile® Device Center.
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User’s Guide
Using the Hardware
Identifying button functions
Customizing button functions
Suspending, powering off, resetting, and restoring defaults
Using the stylus
Using the touchscreen
Understanding LED signals
Replacing the battery pack
Using peripheral devices such as CF cards, SD cards, and USB flash drives
3
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Chapter 3
Using the Hardware
This chapter teaches you how to use the hardware components of the Field PC. Specifically, you learn how to:
Identify button functions Customize button functions Use buttons to suspend, power off, and reset the device Use the stylus Use the touchscreen Replace the battery pack Understand LED signals Use peripheral devices (CF and SD cards and USB drives) with the device
Identifying button functions
The following chart shows you the names and functions of each button on the keyboard.
Button Name Function
Start menu button
Provides a menu of applications.
Applications Manager button
Lets you switch between or close running applications; allows you to view memory allocations.
Chapter 3: Using the Hardware
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Home button Returns you to the Today
screen.
Context menu button
Displays the context menu for the item selected (similar to a right-click on a desktop computer).
Enter button Enters the selected soft
key or option.
Power button
Turns the Field PC on and off, resets, suspends. (See more details in the Power button functions section in this chapter.)
Four-way directional button
Allows you to navigate.
Customizing button functions
Each button performs a specific function. You can customize the function of the following four buttons to open programs or perform shortcuts:
Start menu button Applications Manager button
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Home button Context menu button
Note: The functions assigned to the Enter button, Power button, and Four-way directional button cannot be customized.
To reassign a program or shortcut to a button, follow these steps:
1. Tap
Start > Settings >
Personal tab > Buttons.
A list of buttons and their current assignments is displayed on the Program Buttons tab.
2. Tap the button you want to reassign, as shown here.
3. In the Assign a program box, tap the program or shortcut you want to assign to the button. In the example here, the user has selected Start Menu.
4. Tap
OK.
Chapter 3: Using the Hardware
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Suspending, powering off, resetting, and restoring factory defaults
The Power button allows you to suspend, power off, or reset the device. A series of keyboard actions also lets you restore the hard drive, settings, and icons to their original factory defaults. Below are instructions for each action.
Suspending the device. Suspending the Field PC is different from powering it off:
Suspending the device puts it to sleep, and when it is turned back on, the device remembers where it was. Some battery power is used. Powering off the device closes all programs and turns off all of the power. No battery power is used.
We recommend suspending your device if you plan to turn it off for less than two weeks.
To suspend your device, press the Power button briefly and release. To resume the device from suspend mode, press the Power button again.
Note: If you suspend the device while it is charging, the flashing red light disappears. However, the device continues to charge.
Powering off the Field PC. Powering off the device ends all programs and removes power from all system components except for the real-time clock. Unlike suspend mode, the device resets when it is powered on again.
To preserve battery power, we recommend you power off the device if it will be left unused for two weeks or longer.
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To power off the Field PC,
1. Save your open files and close any running programs. (For instructions on backing up files, see Backing up data in Chapter 5.)
2. Press the Power button until the Power Button menu appears, as shown here.
Note: The device cannot be
powered off while it is plugged into the wall charger.
3. Tap
Power Off. A warning dialog appears, as shown in the second picture. Tap OK.
Note: The keyboard backlight
stays on for a few seconds after the device shuts off. The device cannot be powered back on until the keyboard backlight turns off.
To power on your Field PC, hold down the Power button until you see the green notification light appear.
Resetting the device. Some programs require you to reset your device during the installation process. Follow the steps below to reset the Field PC:
1. Save your open files and close any running programs. (For instructions on backing up files, see Backing up data in Chapter 5.)
2. Press the Power button until the Power Button
menu appears.
3. Choose
Reset.
If your device locks up, you can reset the device by pressing the Power button for 10 seconds or until the
Chapter 3: Using the Hardware
19
screen goes dark. After a few seconds, the device turns on again.
Restoring the device to its factory state. Follow the steps below to restore the user storage, settings, and icons on your Field PC to their original factory defaults.
WARNING! Restoring the Field PC to its original factory state will permanently erase data saved on the Field PC, any software you installed, and any changes you made to the Field PC, including settings changes.
1. Reset the device from the power button menu or by holding down the power button until the display goes dark.
2. When the
green notification LED light appears on the front of the Field PC, simultaneously press and hold the following buttons for several seconds:
Clean Boot: Home, up arrow, Context
Clean Storage: Task, up arrow, Return
Clean Registry: Start, Context
Clean All: Return, left arrow, Context
3. Hold the buttons until the progress bar reaches the second tick mark and then disappears. Factory settings are restored automatically.
Using the stylus
The stylus is stored in an open slot at the top of the device. A hole in the stylus end allows you to attach a lanyard.
Like the left button on a desktop computer mouse, the stylus is a tool that lets you select or deselect items
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Key combinations. The key combinations are checked in two places in the bootloader. Once just before the empty prog-
ress bar is drawn and once again just before the rst tick mark is drawn. Each key combo just sets a NOR ag.
o Home-Up-Context: Clean NAND – this is the clean boot. o Task-Up-Return: Clean MDoC o Start-Context: Clean Registry o Return-Left-Context: Clean all – does all of the above
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and enter data. Like the right button, the stylus lets you perform shortcuts like cutting and pasting. Instructions for these tasks are listed in the chart below.
To do this . . . Follow these steps
Select an item Tap once. Enter data See Entering Information, a section
in the next chapter about data entry options.
Open an item or file
Tap the item or file.
Cut or copy Tap and hold until the context
menu appears. Select Cut or Copy.
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Paste Tap and hold the area where you
want to paste. Select Paste from the context menu that appears.
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Open a context menu for an item
Tap and hold the item. The context menu appears.
Drag and drop Tap and drag the item to the
destination. Lift up the stylus.
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Select multiple items
Drag the stylus over the items.
For instructions on using the transcriber program on your Field PC, see Entering Information in Chapter 4.
Using the touchscreen
This section explains how to protect, clean, and calibrate the touchscreen.
Chapter 3: Using the Hardware
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Protecting and cleaning the touchscreen. The touchscreen is sealed to protect your device against water and dust. To protect your touchscreen, we recommend that you apply a touchscreen protector to the screen. For instructions about applying a touchscreen protector or cleaning your touchscreen, see Chapter 10:
Caring for your Field PC.
CAUTION: Be sure to replace the screen protector as often as the screen protector packaging directs.
Calibrating the touchscreen.
If the touchscreen is not responding accurately to stylus taps, try calibrating the touchscreen manually using the following steps:
1. Tap
Start > Settings. The Settings window appears, as shown here.
2. Select the
System tab at the
bottom of the display.
3. Scroll down and tap on the Screen icon, shown at right.
4. When the Screen window appears, tap Align Screen.
5. Follow the directions on the display to calibrate the touchscreen.
6. After you calibrate the touchscreen, the Screen window appears again. Tap OK to exit the screen.
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Understanding LED signals
The Field PC signals events and processes using a charge LED and a notification LED.
Charge LED. This red light appears to the left of the Start menu button. A flashing light signals that the battery is currently charging; a solid light signals that the wall charger is connected but that the battery is fully charged. Note: When the device is suspended or powered off, the charge LED does not appear.
Notification LED. Appearing on the right side of the Enter button, the green notification LED appears briefly when you power on the unit after the device is reset or restored to factory defaults.
Replacing the battery pack
To replace the battery pack, follow these steps:
1. Close all running programs.
2.
Suspend the device.
CAUTION: The device only stays on for about five seconds without a power source. Always suspend your device before replacing the battery pack.
3. Carefully unhook and lift up the bottom hand strap hook.
CAUTION: Releasing the hand strap hook too quickly may result in injury or damage to the display. Use caution when undoing the hook or when holding the Field PC by its hand strap.
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