Juniper NETWORK AND SECURITY MANAGER 2010.4 - CONFIGURING SECURE ACCESS DEVICES GUIDE REV 01, Network and Security Manager User Manual

Network and Security Manager
Configuring Secure Access Devices Guide
Release
2010.4
Published: 2010-11-17
Revision 01
Copyright © 2010, Juniper Networks, Inc.
Juniper Networks, Inc. 1194 North Mathilda Avenue Sunnyvale, California 94089 USA 408-745-2000 www.juniper.net
This product includes the EnvoySNMP Engine, developed by Epilogue Technology, an Integrated Systems Company. Copyright © 1986-1997, Epilogue Technology Corporation. All rights reserved. This program and its documentation were developed at private expense, and no part of them is in the public domain.
This product includes memory allocation software developed by Mark Moraes, copyright © 1988, 1989, 1993, University of Toronto.
This product includes FreeBSD software developed by the University of California, Berkeley, and its contributors. All of the documentation and software included in the 4.4BSD and 4.4BSD-Lite Releases is copyrighted by the Regents of the University of California. Copyright © 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994. The Regents of the University of California. All rights reserved.
GateD software copyright © 1995, the Regents of the University. All rights reserved. Gate Daemon was originated and developed through release 3.0 by Cornell University and its collaborators. Gated is based on Kirton’s EGP, UC Berkeley’s routing daemon (routed), and DCN’s HELLO routing protocol. Development of Gated has been supported in part by the National Science Foundation. Portions of the GateD software copyright © 1988, Regents of the University of California. All rights reserved. Portions of the GateD software copyright © 1991, D. L. S. Associates.
This product includes software developed by Maker Communications, Inc., copyright © 1996, 1997, Maker Communications, Inc.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.
Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
Network and Security Manager Configuring Secure Access Devices Guide
Release 2010.4 Copyright © 2010, Juniper Networks, Inc. All rights reserved. Printed in USA.
Revision History 18 November 2010 —01
The information in this document is current as of the date listed in the revision history.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. The Junos OS has no known time-related limitations through the year 2038. However, the NTP application is known to have some difficulty in the year 2036.
Copyright © 2010, Juniper Networks, Inc.ii
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vCopyright © 2010, Juniper Networks, Inc.
Copyright © 2010, Juniper Networks, Inc.vi
Table of Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
List of Technical Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Part 1 Getting Started
Chapter 1 Understanding Secure Access Device Configuration . . . . . . . . . . . . . . . . . . . . 3
NSM and Secure Access Device Management Overview . . . . . . . . . . . . . . . . . . . . . 3
Communication Between a Secure Access Device and NSM Overview . . . . . . . . . 3
Secure Access Device Services and Device Configurations Supported in NSM . . . . 5
Chapter 2 Secure Access Device and NSM Installation Overview . . . . . . . . . . . . . . . . . . . 7
Secure Access Device Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NSM Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Part 2 Integrating Secure Access Devices
Chapter 3 Adding Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Importing a Secure Access Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing and Configuring a Secure Access Device . . . . . . . . . . . . . . . . . . . . . . 11
Adding a Secure Access Device Through NSM . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuring and Activating the NSM agent on the Secure Access Device . . . . 13
Confirming Connectivity and Importing the Secure Access Device
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Requirements for Importing a Secure Access Device into NSM Through a
Reachable Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adding a Secure Access Device Through a Reachable Workflow . . . . . . . . . . . . . . 15
Importing Multiple Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Creating the CSV File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Validating the CSV File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adding and Importing Multiple Secure Access Devices . . . . . . . . . . . . . . . . . . 18
Verifying Imported Device Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Device Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Job Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Configuration Summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
viiCopyright © 2010, Juniper Networks, Inc.
Configuring Secure Access Devices Guide
Chapter 4 Adding Secure Access Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adding a Secure Access Cluster Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adding a Secure Access Cluster with Imported Cluster Members . . . . . . . . . . . . . 24
Chapter 5 Working with Secure Access Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Creating and Applying a Secure Access Device Template . . . . . . . . . . . . . . . . . . . 29
Promoting a Secure Access Device Configuration to a Template . . . . . . . . . . . . . . 31
Part 3 Configuring Secure Access Devices
Chapter 6 Configuring User Roles and Administrator Roles . . . . . . . . . . . . . . . . . . . . . . 35
Configuring Secure Access Device User Roles (NSM Procedure) . . . . . . . . . . . . . 35
Creating Secure Access Role-Based Source IP Alias (NSM Procedure) . . . . . . . . 38
Configuring Secure Access General Session Options (NSM Procedure) . . . . . . . . 39
Creating and Configuring Secure Access Device Administrator Roles (NSM
Chapter 7 Configuring Terminal Services Using Remote Access Mechanism . . . . . . . . 51
Terminal Services Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring Terminal Services on a Secure Access Device User Role (NSM
Terminal Services User Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Terminal Services Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 8 Configuring Access Options using Remote Access Mechanisms . . . . . . . . 65
Configuring Access Options using Remote Access Mechanisms Overview . . . . . 65
Configuring File Rewriting on a Secure Access Device User Role (NSM
Configuring Network Connect on a Secure Access Device User Role (NSM
Configuring Secure Application Manager on a Secure Access Device User Role
Configuring Secure Meeting on a Secure Access Device User Role (NSM
Configuring Web Rewriting on a Secure Access Device User Role (NSM
Configuring Telnet/SSH on a Secure Access Device User Role (NSM
Chapter 9 Configuring Secure Access Resource Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring a JSAM Resource Profile (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . 93
Configuring a Citrix Terminal Services (Custom ICA) Resource Profile (NSM
Installing and Configuring the Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding the Cluster in NSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding the Cluster Members in NSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configuring and Activating the DMI Agent on the Cluster . . . . . . . . . . . . . . . . 27
Importing Cluster Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Creating the Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Applying the Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
(NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Copyright © 2010, Juniper Networks, Inc.viii
Table of Contents
Configuring a Citrix Terminal Services (Default ICA) Resource Profile (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring a Citrix Listed Application Resource Profile (NSM Procedure) . . . . . 104
Configuring Citrix Web Applications Resource Profile (NSM Procedure) . . . . . . . 110
Configuring Custom Web Applications Resource Profile (NSM Procedure) . . . . . 112
Configuring File Rewriting Resource Profiles (NSM Procedure) . . . . . . . . . . . . . . 120
Configuring Windows Terminal Services (NSM Procedure) . . . . . . . . . . . . . . . . . 124
Configuring a Telnet/SSH Resource Profile (NSM Procedure) . . . . . . . . . . . . . . . 129
Configuring WSAM Resource Profile (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . 131
Configuring Bookmarks for Virtual Desktop Resource Profiles (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Chapter 10 Configuring Secure Access Resource Policies . . . . . . . . . . . . . . . . . . . . . . . . 137
Configuring a File Rewriting Resource Policy (NSM Procedure) . . . . . . . . . . . . . . 137
Configuring a Secure Application Manager Resource Policy (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Configuring a Telnet and Secure Shell Resource Policy (NSM Procedure) . . . . . 146
Configuring a Terminal Service Resource Policy (NSM Procedure) . . . . . . . . . . . 149
Configuring Web Rewriting Resource Policies (NSM Procedure) . . . . . . . . . . . . . 151
Configuring a Network Connect Connection Profile Resource Policy (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Defining Network Connect Split Tunneling Policies (NSM Procedure) . . . . . . . . 159
Chapter 11 Configuring Authentication and Directory Servers . . . . . . . . . . . . . . . . . . . . . 161
Configuring a Secure Access ACE Server Instance (NSM Procedure) . . . . . . . . . . 161
Creating a Custom Expression for an Authentication Server (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Configuring a Secure Access Local Authentication Server Instance (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Configuring a Secure Access LDAP Server Instance (NSM Procedure) . . . . . . . . 167
Configuring a Secure Access RADIUS Server Instance (NSM Procedure) . . . . . . . 171
Configuring a Secure Access Anonymous Server Instance (NSM Procedure) . . . 174 Configuring a Secure Access eTrust SiteMinder Server Instance (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Configuring a Secure Access Certificate Server Instance (NSM Procedure) . . . . 184
Configuring a Secure Access Manual CA Certificate (NSM Procedure) . . . . . . . . 185
Configuring a Secure Access SAML Server Instance (NSM Procedure) . . . . . . . . 188
Configuring a Secure Access Active Directory or NT Domain Instance (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Configuring a Secure Access NIS Server Instance (NSM Procedure) . . . . . . . . . . 193
Chapter 12 Configuring Authentication Realms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Configuring Secure Access Authentication Realms (NSM Procedure) . . . . . . . . 195
Configuring Secure Access Authentication Policies (NSM Procedure) . . . . . . . . 198
Configuring Secure Access Role Mapping Rules (NSM Procedure) . . . . . . . . . . . 203
Chapter 13 Configuring Sign-in Policies and Sign-in Pages . . . . . . . . . . . . . . . . . . . . . . 207
Configuring Secure Access Sign-In Policies (NSM Procedure) . . . . . . . . . . . . . . 207
Creating Authorization-Only Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Creating User or Administrator URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
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Configuring Secure Access Sign-In Pages (NSM Procedure) . . . . . . . . . . . . . . . . . 211
Chapter 14 Configuring Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Defining Basic, NTLM, and Kerberos Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Configuring Basic, NTLM, and Kerberos Resources (NSM Procedure) . . . . . . . . . 218
Defining a Basic Authentication, NTLM, or Kerberos Intermediation Resource
Configuring a SAML Access Control Resource Policy (NSM Procedure) . . . . . . . 223
Configuring SAML SSO Artifact Profile Resource Policy (NSM Procedure) . . . . . 226
Chapter 15 Configuring Secure Access Host Checker Policies . . . . . . . . . . . . . . . . . . . . . 231
Setting Up Secure Access Device Host Checker Options (NSM Procedure) . . . . 231
Configuring General Host Checker Remediation (NSM Procedure) . . . . . . . . . . . 233
Configuring Host Checker Third-PartyApplications Using Predefined Rules (NSM
Configuring the Remote Integrity Measurement Verifier Server (NSM
Configuring Host Checker Customized Requirements Using Custom Rules (NSM
Enabling Advanced Endpoint Defense (NSM Procedure) . . . . . . . . . . . . . . . . . . 246
Enabling Predefined Client-Side Policies for Windows Only (NSM
Configuring Virus Signature Version Monitoring (NSM Procedure) . . . . . . . . . . . 248
Importing Virus Signature Version Monitoring or Patch Management Version
Assigning a Proxy Server an Auto-Update Server (NSM Procedure) . . . . . . . . . . 250
Chapter 16 Configuring Secure Access Cache Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Configuring Global Cache Cleaner Options (NSM Procedure) . . . . . . . . . . . . . . . 251
Configuring Cache Cleaner Restrictions (NSM Procedure) . . . . . . . . . . . . . . . . . 254
Chapter 17 Configuring Secure Access System Management Features . . . . . . . . . . . . 257
Configuring the Network Communications Protocol (NSM Procedure) . . . . . . . 257
Configuring Secure Meetings (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Configuring Global Security (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Configuring Sensors (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Creating a Custom Expression for Sensor Settings (NSM Procedure) . . . . . . . . 268
Chapter 18 Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Configuring General Network Settings (NSM Procedure) . . . . . . . . . . . . . . . . . . . 271
Configuring Internal Ports (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Configuring Hosts (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Configuring Internet Protocol Filters (NSM Procedure) . . . . . . . . . . . . . . . . . . . . 276
Chapter 19 Synchronizing User Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Enabling User Record Synchronization (NSM Procedure) . . . . . . . . . . . . . . . . . . 278
Configuring the Authentication Server (NSM Procedure) . . . . . . . . . . . . . . . . . . 279
Creating Meeting URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Creating Users/Administrator Sign-in Pages . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Creating Meeting Sign-in Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Policy (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Enabling Connection Control Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Monitoring List (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
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Table of Contents
Configuring the User Record Synchronization Server (NSM Procedure) . . . . . . . 279
Configuring the Client (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Configuring the Database (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Chapter 20 Configuring IF-MAP Federation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Configuring IF-MAP Servers (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Configuring IF-MAP Client Settings on the Secure Access Device (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Configuring IF-MAP Session Export Policy on the Secure Access Device (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Configuring IF-MAP Session Import Policy on the Secure Access Device (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Configuring IF-MAP Server Replicas (NSM Procedure) . . . . . . . . . . . . . . . . . . . . 290
Part 4 Managing Secure Access Devices
Chapter 21 Managing Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Managing Large Binary Data Files (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . 295
Removing a Secure Access Device from NSM Management (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Archiving Secure Meetings (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Managing Secure Access Node from a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Chapter 22 Troubleshooting Secure Access Device Federated Networks . . . . . . . . . . . 301
Troubleshooting the IF-MAP Federation Network (NSM Procedure) . . . . . . . . . . 301
Part 5 Monitoring Secure Access Devices
Chapter 23 Configuring Logs in Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Configuring User Access, Admin Access, Events and Sensors (NSM
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Configuring Custom Filters and Formats for Log Files (NSM Procedure) . . . . . . 308
Configuring Client-Side Logs (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Configuring Custom Log Filters (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . 311
Chapter 24 Viewing Logs in Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Viewing Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Viewing Device Monitor Alarm Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Monitoring the Secure Access as an SNMP Agent (NSM Procedure) . . . . . . . . . . 317
Part 6 Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
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Copyright © 2010, Juniper Networks, Inc.xii
About This Guide
Objectives on page xiii
Audience on page xiii
Document Conventions on page xiii
List of Technical Publications on page xv
Requesting Technical Support on page xvi
Objectives
Network and Security Manager (NSM) is a software application that centralizes control and management of your Juniper Networks devices. With NSM, Juniper Networks delivers integrated, policy-based security and network management for all security devices.
Secure Access (SA) device is the next generation Secure Access SSL VPN appliances in its leading market. It enables a solution tailoring to meet the remote and extranet access requirements.
This guide provides the various steps to configure and manage Secure Access using NSM. This guide also helps in understanding of how to configure basic and advanced NSM functionality, including adding new devices, deploying new device configurations, updating device firmware, viewing log information, and monitoring the status of Secure Access.
Audience
This guide is intended for the system administrators who are responsible for configuring Secure Access and Secure Access Federal Information Processing Standards (FIPS).
Document Conventions
Table 1 on page xiv defines notice icons used in this guide.
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Table 1: Notice Icons
Table 2 on page xiv defines text conventions used in this guide.
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Table 2: Text Conventions
Bold typeface like this
fixed-width font
Keynames linked with a plus (+) sign
Italics
The angle bracket (>)
Represents commands and keywords in text.
Represents keywords
Represents UI elements
Represents information as displayed on the terminal screen.
keys simultaneously.
Emphasizes words
Identifies variables
Indicates navigation paths through the UI by clicking menu options and links.
ExamplesDescriptionConvention
Issue the clock source command.
Specify the keyword exp-msg.
Click User Objects
user inputRepresents text that the user must type.Bold typeface like this
host1#
show ip ospf
Routing Process OSPF 2 with Router ID 5.5.0.250 Router is an area Border Router (ABR)
Ctrl + dIndicates that you must press two or more
The product supports two levels of access, user and privileged.
clusterID, ipAddress.
Object Manager > User Objects > Local Objects
Table 3 on page xv defines syntax conventions used in this guide.
Copyright © 2010, Juniper Networks, Inc.xiv
Table 3: Syntax Conventions
About This Guide
ExamplesDescriptionConvention
terminal lengthRepresent keywordsWords in plain text
mask, accessListNameRepresent variablesWords in italics
Words separated by the pipe ( | ) symbol
Words enclosed in brackets followed by and asterisk ( [ ]*)
variable to the left or right of this symbol. The keywordor variable can be optional or required.
can be entered more than once.
Represent required keywords or variables.Words enclosed in braces ( { } )
diagnostic | lineRepresent a choice to select one keyword or
[ internal | external ]Represent optional keywords or variables.Words enclosed in brackets ( [ ] )
[ level1 | level2 | 11 ]*Represent optional keywords or variables that
{ permit | deny } { in | out } { clusterId | ipAddress }
List of Technical Publications
This section provides the list of the documentations required for any additional information.
Table 4: Network and Security Manager and Secure Access Device Publications
Network and Security Manager Installation Guide
Network and Security Manager Administration Guide
Details the steps to install the NSM management system on a single server or on separate servers. It also includes information on how to install and run the NSM user interface. This guide is intended for IT administrators responsible for the installation and/orupgrade to NSM.
Describes how to use and configure key management features in the NSM. It provides conceptual information, suggested workflows, and examples where applicable. This guide is best used in conjunction with the NSM Online Help, which provides step-by-step instructions for performing management tasks in the NSM UI.
Network and Security Manager Configuring Firewall/VPN Devices Guide
Network and Security Manager Online Help
This guide is intended for application administrators or those individuals responsible for owning the server and security infrastructure and configuring the product for multi-user systems. It is also intended for device configuration administrators, firewall and VPN administrators, and network security operation center administrators.
Describes NSM features that relate to device configuration and management. It also explains how to configure basic and advanced NSM functionality, including deploying new device configurations, managing Security Policies and VPNs, and general device administration.
Provides task-oriented procedures describing how to perform basic tasks in the NSM user interface. It also includes a brief overview of the NSM system and a description of the GUI elements.
Provides comprehensive information about configuring the Secure Access appliances.SecureAccessAdministrationGuide
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Configuring Secure Access Devices Guide
Table 4: Network and Security Manager and Secure Access Device Publications (continued)
Secure Access Quick Start Guide
Provides procedures to install Secure Access appliances on your network and begin configuration.
Requesting Technical Support
Technicalproduct support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support contract, or are covered under warranty, and need post-sales technical support, you can access our tools and resources online or open a case with JTAC.
JTAC policies—For a complete understanding of our JTAC procedures and policies, review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf .
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/ .
JTAC hours of operation—The JTAC centers have resources available 24 hours a day, 7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:
Find CSC offerings: http://www.juniper.net/customers/support/
Search for known bugs: http://www2.juniper.net/kb/
Find product documentation: http://www.juniper.net/techpubs/
Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number,use our Serial Number Entitlement (SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
Use the Case Management tool in the CSC at http://www.juniper.net/cm/ .
Copyright © 2010, Juniper Networks, Inc.xvi
About This Guide
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html .
xviiCopyright © 2010, Juniper Networks, Inc.
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Copyright © 2010, Juniper Networks, Inc.xviii
PART 1
Getting Started
Understanding Secure Access Device Configuration on page 3
Secure Access Device and NSM Installation Overview on page 7
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Configuring Secure Access Devices Guide
Copyright © 2010, Juniper Networks, Inc.2
CHAPTER 1
Understanding Secure Access Device Configuration
NSM and Secure Access Device Management Overview on page 3
Communication Between a Secure Access Device and NSM Overview on page 3
Secure Access Device Services and Device Configurations Supported in NSM on page 5
NSM and Secure Access Device Management Overview
NSM is the Juniper Networks network management tool that allows distributed administration of network appliances. You can use the NSM application to centralize status monitoring, logging, and reporting, and to administer Secure Access device configurations.
With NSM, you can manage most of the parameters that you can configure through the Secure Access admin console. The configuration screens rendered through NSM are similar to the screens in the Secure Access device admin console. NSM incorporates a broad configuration management framework that allows co-management using other methods.
Related
Documentation
Communication Between a Secure Access Device and NSM Overview on page 3
Secure Access Device Services and Device ConfigurationsSupported in NSM on page 5
Importing a Secure Access Device on page 11
Communication Between a Secure Access Device and NSM Overview
The Secure Access device and the NSM application communicate through the Device Management Interface (DMI). DMI is a collection of schema-driven protocols that run on a common transport (that is, TCP). DMI is designed to work with Juniper Networks platforms to make device management consistent across all administrative realms. Supported DMI protocols include:
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Configuring Secure Access Devices Guide
NetConf (for inventory management, XML-based configuration, text-based configuration, alarm monitoring, and device specific commands).
Structured syslog.
Threat flow for network profiling.
DMI supports third-party network management systems that incorporate the DMI standard; however, only one DMI-based agent per device is supported.
The Secure Access device configuration is represented as a hierarchical tree of configuration items. This structure is expressed in XML and can be manipulated with NetConf. NetConf is a network management protocol that uses XML. DMI uses NetConf’s generic configuration management capability to allow remote configuration of the device.
To allow NSM to manage the Secure Access device using the DMI protocol, NSM must import the schema and metadata files from the Juniper Networks Schema Repository, a publicly accessible resource that is updated with each device release. In addition to downloading the Secure Access device current schema, NSM may also download upgraded software.
The Schema Repository enables access to XSD and XML files defined for each device, model, and software version.
Before attempting to communicate with NSM, you must first complete the initial configurationof the Secure Accessdevice. Initial configuration includes network interface settings, DNS settings, licensing, and password administration.
If you have several Secure Access devices that will be configured in a clustering environment, the cluster abstraction must first be created in the NSM Cluster Manager. Then you can add individual nodes.
After you have completed the initial network configuration, you can configure the Secure Access device to communicate with NSM using the appropriate network information. Once the Secure Access device has been configured to communicate with NSM, the Secure Access device contacts NSM and establishes a DMI session through an initial TCP handshake.
All communications between the Secure Access device and NSM occur over SSH to ensure data integrity.
After the Secure Access device initially contacts NSM and a TCP session is established, interactionbetween the Secure Access device and NSM is driven from NSM, which issues commands to get hardware, software, and license details of the Secure Access device. NSM connects to the Schema Repository to download the configuration schema that is specific to the Secure Access device.
NSM then issues a command to retrieveconfigurationinformation from the Secure Access device. If NSM is contacted by more than one Secure Access device as a member of a cluster, information from only one of the cluster devices is gathered. NSM attempts to validate the configuration received from the Secure Access device against the schema from Juniper Networks.
Copyright © 2010, Juniper Networks, Inc.4
Chapter 1: Understanding Secure Access Device Configuration
Once the Secure Access device and NSM are communicating, the Secure Access device delivers syslog and event information to NSM.
After NSM and the Secure Access device are connected, you can make any configuration changes directly on the Secure Accessdevice, bypassing NSM. NSM automatically detects these changes and imports the new configurationdata. Changes to Secure Accesscluster members will similarly be detected by NSM.
When you make changes to the Secure Access device configuration through NSM you must push the changes to the device by performing an Update Device operation.
When you double-click the Secure Access device icon in the Device Manager and select the Configurationtab, the configurationtree appears in the main display area in the same orientation as items appear on the Secure Access device admin console.
Related
Documentation
Secure Access Device Services and Device Configurations Supported in NSM on page 5
Importing a Secure Access Device on page 11
NSM and Secure Access Device Management Overview on page 3
Secure Access Device Services and Device Configurations Supported in NSM
The Secure Access device supports the following services in NSM:
Inventorymanagement service — Enables management of the Secure Access software, hardware,and licensing details. Adding or deleting licenses or upgrading or downgrading software are not supported.
Status monitoring service — Allows the Secure Access device’s status to be obtained, including name, domain, OS version, synchronization status, connection details, and current alarms.
Logging service — Allows the Secure Access device’s logs to be obtained in a time-generated order. Logging configuration details that are set on the Secure Access device will apply to NSM.
XML-based configuration management service — Enables NSM to manage the configuration of the Secure Access device. NSM uses the same XML schema as the Secure Access device, so you can troubleshoot NSM using XML files downloaded from the Secure Access device.
The following device configurations are not supported:
Editing licensing information, although licenses can be viewed
Creating clusters, joining nodes to clusters, or enabling or disabling cluster nodes
Packaging log files or debug files for remote analysis
Rebooting the Secure Access device
Related
Communication Between a Secure Access Device and NSM Overview on page 3
Documentation
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Configuring Secure Access Devices Guide
NSM and Secure Access Device Management Overview on page 3
Copyright © 2010, Juniper Networks, Inc.6
CHAPTER 2
Secure Access Device and NSM Installation Overview
Secure Access Device Installation Overview on page 7
NSM Installation Overview on page 7
Secure Access Device Installation Overview
Before beginning, see the Juniper Networks Security Products Safety Guide for important safety information.
You can install the Secure Access device and start configuring your system using the following steps:
1. Rack mount the Secure Access device.
2. Install the hardware.
3. Perform basic setup.
4. License and configure your Secure Access device.
See the Quick Start Guide for Secure Access 2500, 4500 and 6500 Guide to install and configure a Secure Access device.
Related
Documentation
NSM Installation Overview on page 7
Communication Between a Secure Access Device and NSM Overview on page 3
NSM Installation Overview
NSM is a software application that enables you to integrate and centralize management of your Juniper Networks environment. Youneed to install two main software components to run NSM: the NSM management system and the NSM user interface (UI).
See the Network Security Manager Installation Guide for the steps to install the NSM management system on a single server or on separateservers. It also includes information on how to install and run the NSM user interface. The Network Security Manager Installation Guide is intended for IT administrators responsible for installing or upgrading to the NSM.
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Configuring Secure Access Devices Guide
Related
Documentation
Communication Between a Secure Access Device and NSM Overview on page 3
Secure Access Device Installation Overview on page 7
Copyright © 2010, Juniper Networks, Inc.8
PART 2
Integrating Secure Access Devices
Adding Secure Access Devices on page 11
Adding Secure Access Clusters on page 23
Working with Secure Access Templates on page 29
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Configuring Secure Access Devices Guide
Copyright © 2010, Juniper Networks, Inc.10
CHAPTER 3
Adding Secure Access Devices
This chapter provides information on how to add a Secure Access device through the import workflowand also how to verify the imported configuration. This chapter contains the following procedures:
Importing a Secure Access Device on page 11
Requirements for Importing a Secure Access Device into NSM Through a Reachable Workflow on page 14
Adding a Secure Access Device Through a Reachable Workflow on page 15
Importing Multiple Secure Access Devices on page 16
Verifying Imported Device Configurations on page 19
Importing a Secure Access Device
You can add a Secure Accessdevice to your existing network by using NSM and importing its configurations. Using the Add Device Wizard, you can configure a connection between the management system and the physical device, and then import all device parameters, policies, objects, VPNs, and so on.
Import a Secure Access device by following these procedures:
1.
Installing and Configuring a Secure Access Device on page 11
2.
Adding a Secure Access Device Through NSM on page 12
3.
Configuring and Activating the NSM agent on the Secure Access Device on page 13
4.
Confirming Connectivity and Importing the Secure Access Device Configuration on page 14
Installing and Configuring a Secure Access Device
Before you add the Secure Access device to NSM, you must install and configure the Secure Access device to have logon credentials for an NSM administrator.
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Configuring Secure Access Devices Guide
To install and configure a Secure Access device:
1. Select System > Network > Overview in the device’s admin console and ensure that
basic connection information such as the following are configured on the Secure Access device:
Network interface settings
DNS settings
Password
2. Select Authentication > Auth Servers and enter the username and password of the
NSM administrator in the applicable authentication server.
3. Select Administrators > Admin Roles and create an NSM agent role.
NOTE: Only password-based authentication serverscan be used. One-time
password authentication is not supported.
4. Select Administrators> Admin Realms and create an NSM agent administratorrealm
for the DMI agent on the Secure Access device and use role mapping to associate the NSM agent role and realm. Do not apply any role or realm restrictions for the NSM agent role or realm.
For complete details on installing and configuring Secure Access devices, see the Juniper
Networks Secure Access Administration Guide.
Adding a Secure Access Device Through NSM
To add the Secure Access device through the NSM UI:
1. From the left pane of the NSM UI, click Configure.
2. Expand Device Manager and Select Devices. The Devices workspace appears on the
right side of the screen.
3. Click the Device Tree tab, click the New button, and select Device. The New-Device
dialog box appears.
4. Select Device is Not Reachable and click Next.
5. Enter the device name, and select the required color, OS name (SA), and platform
and managed OS version from the drop-down lists.
6. From the Choose Device Server Connection Parameter area, select:
Use Default Device Server IP Address and Port — Connects the device to the NSM Device Server IP address and port.
Use Device Server Through MIP — Connects the NSM device server through a mapped IP address and port.
7. Click Next, and a unique external ID gets generated automatically. This ID represents
the device within the management system.
Copyright © 2010, Juniper Networks, Inc.12
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