Page 1
MX104 3D Universal Edge Routers
Quick Start
April 2016
Part Number: 530-062013
Revision 02
This document describes how to install the Juniper Networks®MX104 3D Universal Edge
Router.
Contents
MX104 Quick Start Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Step 1: Prepare the Site for MX104 Router Installation . . . . . . . . . . . . . . . . . . . . . . . 4
Step 2: Install the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Tools Required to Install the Router in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Install the MX104 Router in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 3: Ground the MX104 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Tools Required to Ground the MX104 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connect the Grounding Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 4: Connect External Devices and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Router to a Network for Out-of-Band Management . . . . . . . . . 10
Connect the Router to a Management Console Device . . . . . . . . . . . . . . . . . . 10
Connect MIC Cables to the MX104 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Step 5: Connect Power to the MX104 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect AC Power to an AC-Powered MX104 Router . . . . . . . . . . . . . . . . . . . 13
Connect DC Power to a DC-Powered MX104 Router . . . . . . . . . . . . . . . . . . . . 14
Step 6: Perform Initial Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Enter Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure User Accounts and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure System Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Commit the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Compliance Statements for NEBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Compliance Statements for EMC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Israel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
Junos OS Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Copyright © 2016, Juniper Networks, Inc.2
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MX104 Quick Start Description
g007602
17 16 15 1314 12
31 54 10 1198762
This Quick Start contains information you need to install and configure the router quickly.
For complete installation instructions, see the MX104 3D Universal Edge Router Hardware
Guide at http://www.juniper.net/techpubs/.
WARNING: This Quick Start contains a summary of safetywarnings in “Safety
Warnings” on page 21. For a completelist of warnings for this router,including
translations, see the MX104 3D Universal Edge Router Hardware Guide at
http://www.juniper.net/techpubs/.
The router is environmentally hardened and is 3.5 rack units (U; that is 6.125 in., or 15.55
cm) tall. Several routers can be stacked in a single floor-to-ceiling rack, for increased
port density per unit of floor space. The chassis installs in standard 11.81 in. (30 cm)-deep
(or larger) enclosed cabinets, 19-in. equipment racks, or telco open-frame racks.
MX104 Quick Start Description
Figure 1: Front View of the MX104 Router
9—1— ESD pointAlarm input and output contacts
10—2— Grounding terminalsAlarm LEDs
11—3— Fan tray10-Gigabit Ethernet SFP+ ports
12—4— MIC slots 0/1 and 1/ 1ONLINE/OFFLINE button
13—5— Routing EnginesSystem status LED
14—6— Power supplies (AC or DC)External reference clocking port
8—1-PPS and 10-MHz GPS input and output
ports
15—7— MIC slots 0/0 and 1/0Time-of-day (TOD) port
3Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
Step 1: Prepare the Site for MX104 Router Installation
Prepare your site for MX104 installation by observing the following guidelines:
•
You can install the router in a four-post rack or cabinet or an open-frame rack.
•
The rack rails must be spaced widely enough to accommodate the chassis's external
dimensions: 6.125 in. or (15.55 cm) high, 9.5 in. (24.13 cm) deep, and 17.5 in. (44.5 cm)
wide. The outer edges of the mounting brackets extend the width to 19.2 in. (48.7 cm).
•
One person must be available to lift the router while another secures the router to the
rack.
•
The rack must be strong enough to support the weight of the fully configured router,
up to 32 lb (14.5 kg).
•
For the cooling system to function properly, the airflow around the chassis must be
unrestricted. Allow at least 6 in. (15.2 cm) of clearance between side-cooled devices.
Allow 2.8 in. (7 cm) between the side of the chassis and any non-heat-producing
surface such as a wall.
•
For service personnel to remove and install hardware components, there must be
adequate space at the front and back of the router. Allow at least 30 in. (76.2 cm) in
front of the router and 24 in. (61 cm) behind the router.
•
The rack or cabinet must have an adequate supply of cooling air.
•
Ensure that the cabinet allows the chassis hot exhaust air to exit from the cabinet
without recirculating into the router.
•
You must install the router into a rack that is secured to the building structure.
•
Mount the router at the bottom of the rack if it is the only unit in the rack.
•
When mounting the router in a partially filled rack, load the rack from the bottom to
the top with the heaviest component at the bottom of the rack.
•
Install the router only in restricted areas, such as dedicated equipment rooms and
equipment closets, in accordance with Articles 110-16, 110-17,and 110-18 of the National
Electrical Code, ANSI/NFPA 70.
Copyright © 2016, Juniper Networks, Inc.4
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Step 1: Prepare the Site for MX104 Router Installation
Figure 2: MX104 Rack Clearance and Chassis Dimensions
5Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
Step 2: Install the Router
•
Tools Required to Install the Router in a Rack on page 6
•
Install the MX104 Router in the Rack on page 6
Tools Required to Install the Router in a Rack
To install the router in a rack, you need the following tools:
•
Phillips (+) screwdriver, number 2
•
ESD grounding wrist strap
Install the MX104 Router in the Rack
The router can be installed horizontally in a rack or cabinet.
Two people are required to install the MX104 router. The chassis weighs approximately
32 lb (14.5 kg). To install the chassis (see Figure 3 on page 7):
1. Ensure that the rack is in its permanent location and is secured to the building. Ensure
that the installationsite allows adequateclearance for both airflow and maintenance.
2. Position the router in front of the rack or cabinet.
3. Have one person grasp both sides of the router, lift the router, and position it in the
rack, aligning the mounting bracket holes with the threaded holes in the rack rails.
Make sure the chassis is level.
4. Have the second person install a mounting screw into each of the open mounting
holes aligned with the rack, starting from the bottom.
5. Visually inspect the alignment of the router. If the router is installed properly in the
rack, all the mounting screws on one side of the rack should be aligned with the
mounting screws on the opposite side, and the router should be level.
Copyright © 2016, Juniper Networks, Inc.6
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Install the MX104 Router in the Rack
Figure 3: Installing the Front-Mounted Router in the Rack
3—1— Mounting screwsRack
2—MX104 router
7Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
Step 3: Ground the MX104 Router
•
Tools Required to Ground the MX104 Router on page 8
•
Connect the Grounding Cable on page 8
Tools Required to Ground the MX104 Router
To ground the router, you need the following tools:
•
Phillips (+) screwdriver, number 2
•
ESD grounding wrist strap
•
Two SAE 10-32 screws and washers
•
Grounding lug, Panduit LCD10-10-L
•
Grounding cable, use 14-AWG (2.08 mm2) 90°C wire for AC (not provided)
•
Grounding cable, use 6-AWG (13.3 mm2) 60°C wire for 24V DC (not provided)
Connect the Grounding Cable
You ground the router by connecting a grounding cableto earth ground and then attaching
it to the chassis grounding points on the front of the router. To ground the router:
1. Verify that a licensed electrician has attached the cable lug provided with the router
to the grounding cable.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to an approved site ESD grounding point. See the instructions for your site.
3. Ensure that all grounding surfaces are clean and brought to a bright finish before
grounding connections are made.
4. Connect the grounding cable to a proper earth ground.
5. Detach the ESD grounding strap from the site ESD grounding point.
6. Attach an ESD grounding strap to your bare wrist and connect the strap to one of the
ESD points on the chassis.
7. Place the grounding cable lug over the grounding points on the front of the chassis
(see Figure 4 on page 9).
8. Secure the grounding cable lug with the washers and screws. The holes are sized for
SAE 10-32 screws. Apply 4.34 lb-in. (0.49 Nm) of torque to each screw. Do not
overtighten the screw. (Use a number 2 Phillips screwdriver.)
CAUTION: Ensure that each grounding cable lug seats flush against the
surface of the grounding points as you are tightening the screws. Ensure
that each screw is properly threaded into the grounding points. Applying
installation torque to the screw when improperly threaded may result in
damage to the terminal.
Copyright © 2016, Juniper Networks, Inc.8
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Connect the Grounding Cable
CAUTION: The maximum torque rating of the grounding screws on the
router is 4.34 lb-in. (0.49 Nm). The grounding screws may be damaged if
excessive torque is applied. Use only a torque-controlled driver to tighten
screws.Use an appropriately sized driver, with a maximum torque capacity
of 5 lb-in. or less. Ensure that the driver is undamaged and properly
calibrated and that you have been trained in its use. You may wish to use
a driver that is designed to prevent overtorque when the preset torque
level is achieved.
9. Dress the grounding cable, and verify that it does not touch or block access to router
components, and that it does not drape where people could trip on it.
Figure 4: Grounding Points on the MX104 Router
2—1— ScrewsGrounding cable lug
9Copyright © 2016, Juniper Networks, Inc.
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g006425
Management PC
MGMT
port
Management
network
MX104 3D Universal Edge Routers Quick Start
Step 4: Connect External Devices and Cables
•
Connect the Router to a Network for Out-of-Band Management on page 10
•
Connect the Router to a Management Console Device on page 10
•
Connect MIC Cables to the MX104 Router on page 11
Connect the Router to a Network for Out-of-Band Management
1. Turn off the power to the management device.
2. Plug one end of the Ethernet cable into the ETHERNET port on the Routing Engine.
(Figure 5 on page 10 shows the connector. Figure 6 on page 10 shows the port.)
3. Plug the other end of the cable into the network device.
Figure 5: Ethernet Cable Connector
Figure 6: Ethernet Port
Connect the Router to a Management Console Device
1. Turn off the power to the console or auxiliary device.
2. Plug the RJ-45 end of the serial cable into the CONSOLE port on the Routing Engine
(Figure 7 on page 11 shows the connector. Figure 8 on page 11 shows the ports.)
3. Plug the female DB-9 end into the device's serial port.
NOTE:
For console devices, configure the serial port to the following values:
•
Baud rate—9600
•
Parity—N
•
Data bits—8
•
Stop bits—1
•
Flow control—none
Copyright © 2016, Juniper Networks, Inc.10
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Figure 7: Routing Engine Console Cable Connector
g006423
Console Server
PC
CONSOLE/AUX
port
Figure 8: Console Connections
Connect MIC Cables to the MX104 Router
1. Have ready a length of the type of cable used by the component. For MIC cable
specifications, see the MX Series Interface Module Reference.
2. Remove the rubber safety plug from the cable connector port.
Connect MIC Cables to the MX104 Router
WARNING: Do not look directly into a fiber-optic transceiver or into the
ends of fiber-optic cables. Fiber-optic transceivers and fiber-optic cable
connected to a transceiver emit laser light that can damage your eyes.
CAUTION: Do not leave a fiber-optic transceiver uncovered except when
inserting or removing cable. The safety cap keeps the port clean and
prevents accidental exposure to laser light.
3. Insert the cable connector into the cable connector port on the faceplate.
NOTE: The XFP cages and optics on the components are industry standard
parts that have limited tactile feedback for insertion of optics and fiber.
You need to insert the optics and fiber firmly until the latch is securely in
place.
4. Use the equipment frame to support cables and prevent them from dislodging or
developing stress points. Secure the cable so that it is not supporting its own weight
as it hangs to the floor. Place excess cable out of the way in the cable routing channel.
CAUTION: Avoid bending fiber-optic cable beyond its minimum bend
radius. An arc smaller than a few inches in diameter can damage the cable
and cause problems that are difficult to diagnose.
11Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
CAUTION: Do not let fiber-optic cable hang free from the connector. Do
not allow fastened loops of cable to dangle, which stresses the cable at
the fastening point.
Copyright © 2016, Juniper Networks, Inc.12
Page 13
Step 5: Connect Power to the MX104 Router
Depending on your configuration, your router uses either AC or DC power supplies. Perform
the appropriate procedures for each power supply in your router.
WARNING: You must ground the router before connecting the router to power.
•
Connect AC Power to an AC-Powered MX104 Router on page 13
•
Connect DC Power to a DC-Powered MX104 Router on page 14
Connect AC Power to an AC-Powered MX104 Router
To connect power to the AC-powered router, you need the following tools:
•
AC power cords with C15 plugs
•
ESD grounding wrist strap
Step 5: Connect Power to the MX104 Router
1. Locate power cords that have a plug appropriate for your geographical location. For
more information, see the MX104 3D Universal Edge Router Hardware Guide.
2. Attach an ESD grounding strap to your bare wrist and connect the strap to one of the
ESD points on the chassis.
3. Insert the appliance coupler end of the power cord into the appliance inlet on the
power supply.
4. Insert the power cord plug into an external AC power source receptacle.
NOTE: Each power supply must be connected to a dedicated AC power
feed and a dedicated customer site circuit breaker. We recommend that
you use a dedicated customer site circuit breaker rated for 10 A (100 VAC),
or as required by local code.
5. Secure the power cord with the power cord retainer clip.
6. Dress the power cord appropriately. Verify that the power cord does not block the air
exhaust and access to router components, or drape where people could trip on it.
7. Repeat Step 1 through Step 6 for the remaining power supply.
8. Observe the LED on the power supply. The LED blinks green as it transitions online. If
the power supply is functioning normally, the LED lights green steadily.
If the LED is red or not lit, the power supply is not functioning normally. Repeat the
cabling procedures.
13Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
Figure 9: Connecting an AC Power Cord to an MX104 AC Power Supply
Connect DC Power to a DC-Powered MX104 Router
To connect power to the DC-powered router, you need the following tools:
•
Phillips (+) screwdriver, number 2
•
ESD grounding wrist strap
•
Grounding ring lug with hole sized for an M5 screw
•
M5 nut and washer (one per DC power supply, attached)
•
DC power source cables, minimum 14 AWG or as required by local code (not provided)
•
DC power ring lugs, Panduit PV12-14HDRB-2k (two per DC power supply)
•
M6 screws and washers (two per DC power supply, attached)
•
Grounding cable, use 6-AWG (13.3 mm2) 60°C wire for 24V DC (not provided)
The DC power supply has two terminals on each power supply, covered by a clear plastic
cover.
Table 1: MX104 DC Power System Input Voltage
SpecificationNominal Voltage
Operating range: +18 to +30 VDC+24
Operating range: –39 to –56 VDC–48
Operating range: –39 to –72 VDC–60
Copyright © 2016, Juniper Networks, Inc.14
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Connect DC Power to a DC-Powered MX104 Router
1. Switchoff the dedicated customer site circuit breakers.Ensure that the voltage across
the DC power source cable leads is 0 V and that there is no chance that the cable
leads might become active during installation.
2. Ground the DC power supply (see Figure 10 on page 15):
a. Remove the nut and washer from the grounding point on the power supply.
b. Secure each grounding cable lug to the grounding point with the washer and nut.
Figure 10: Connecting the Ground Cable to the MX104 DC Power Supply
3. Remove the plastic cover protecting the terminal on the faceplate.
4. Verify that the DC power cables are correctly labeled before making connections to
the power supply. In a typical power distribution scheme where the return is connected
to chassis ground at the batteryplant, you can use a multimeter to verify the resistance
of the –48V and return DC cables to chassis ground:
For –48V and –60V:
a. The cable with very high resistance (indicating an open circuit) to chassis ground
is the DC input cable (-).
b. The cable with very low resistance (indicating a closed circuit) to chassis ground
is the return cable (+).
For +24V:
a. The cable with very low resistance (indicating a closed circuit) to chassis ground
is the DC input cable (-).
b. The cable with very high resistance (indicating an open circuit) to chassis ground
is the return cable (+).
5. Remove the screws and washers from the DC terminals.
6. Secure each power cable lug to the terminal with the washers and screw (see
Figure 11 on page 17). Apply 27.4 lb-in. (3.1 Nm) of torque to each screw. Do not
overtighten the screw. (Use a number 2 Phillips screwdriver.)
15Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
a. Secure the positive DC source power cable lug to the return (+) terminal.
b. Secure the negative DC source power cable lug to the input (–) terminal.
CAUTION: Ensure that each power cable lug seats flush againstthe surface
of the terminal block as you are tightening the screws. Ensure that each
screw is properly threaded into the terminal. Applying installation torque
to the screw when improperly threaded may result in damage to the
terminal.
CAUTION: The maximum torque rating of the terminal screws on the DC
power supply is 27.4 lb-in. (3.1 Nm). The terminal screws may be damaged
if excessive torque is applied. Use only a torque-controlleddriver to tighten
screws on the DC power supply terminals. Use an appropriately-sized
driver, with a maximum torque capacity of 27.4 lb-in. or less. Ensure that
the driver is undamaged and properly calibrated and that you have been
trained in its use. You may wish to use a driver that is designed to prevent
overtorque when the preset torque level is achieved.
7. Replace the plastic cover over the terminals on the faceplate.
8. Connect each DC power cable to the appropriate external DC power source.
NOTE: For information about connecting to external DC power sources,
see the instructions for your site.
9. Switch on the external circuit breakers to provide voltage to the DC power source
cable leads.
10. Repeat Step 2 through Step 9 for the remaining power supply.
11. Observe the LED on the power supply. The LED blinks green as it transitions online. If
the power supply is functioning normally, the LED lights green steadily.
If the LED is red or not lit, the power supply is not functioning normally. Repeat the
cabling procedures.
Copyright © 2016, Juniper Networks, Inc.16
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Connect DC Power to a DC-Powered MX104 Router
Figure 11: Connecting a DC Power Cable to an MX104 DC Power Supply
17Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
Step 6: Perform Initial Software Configuration
This procedure connects the router to the network but does not enable it to forward
traffic. For complete information about configuring the router to forward traffic, including
examples, see the Junos OS configuration guides.
To configure the software:
•
Enter Configuration Mode on page 18
•
Configure User Accounts and Passwords on page 18
•
Configure System Attributes on page 19
•
Commit the Configuration on page 19
Enter Configuration Mode
1. Verify that the router is powered on.
2. Log in as the “root” user. There is no password.
3. Start the CLI.
root# cli
root@>
4. Enter configuration mode.
cli> configure
[edit]
root@#
Configure User Accounts and Passwords
For information about using an encrypted password or an SSH public key string (DSA or
RSA), see the Junos OS Administration Library for Routing Devices.
1. Add a password to the root administration user account. Enter a clear-text password.
[edit]
root# set system root-authentication plain-text-password
New password: password
Retype new password: password
2. Create a management console user account.
[edit]
root# set system login user user-name authentication plain-text-password
New Password: password
Retype new password: password
3. Set the user account class to super-user.
[edit]
root@# set system login user user-name class super-user
Copyright © 2016, Juniper Networks, Inc.18
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Configure System Attributes
1. Configure the name of the router. If the name includes spaces, enclose the name in
quotation marks (“ ”).
[edit]
root@# set system host-name host-name
2. Configure the router’s domain name.
[edit]
root@# set system domain-name domain-name
3. Configure the IP address and prefix length for the router’s Ethernet interface.
[edit]
root@# set interfaces fxp0 unit 0 family inet address address/prefix-length
4. Configure the IP address of a backup router, which is used only while the routing
protocol is not running.
[edit]
root@# set system backup-router address
Configure System Attributes
5. Configure the IP address of a DNS server.
6. (Optional) Configure the static routes to remote subnets with access to the
management port. Access to the management port is limited to the local subnet. To
access the management port from a remote subnet, you need to add a static route
to that subnet within the routing table. For more information about static routes, see
the Junos OS Administration Library for Routing Devices.
7. Configure the telnet service at the [edit system services] hierarchy level.
Commit the Configuration
1. (Optional) Display the configuration to verify that it is correct.
[edit]
root@# set system name-server address
[edit]
root@# set routing-options static route remote-subnet next-hop destination-IP retain
no-readvertise
[edit]
root@# set system services telnet
[edit]
root@# show
system {
host-name host-name;
domain-name domain-name;
backup-router address;
root-authentication {
authentication-method (password | public-key);
}
name-server {
address;
19Copyright © 2016, Juniper Networks, Inc.
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MX104 3D Universal Edge Routers Quick Start
}
}
interfaces {
fxp0 {
unit 0 {
}
}
}
2. Commit the configuration to activate it on the router.
[edit]
root@# commit
3. (Optional) Configure additional properties by adding the necessary configuration
statements. Then commit the changes to activate them on the router.
[edit]
root@host# commit
family inet {
address address/prefix-length;
}
4. When you have finished configuring the router, exit configuration mode.
[edit]
root@host# exit
root@host>
Copyright © 2016, Juniper Networks, Inc.20
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Safety Warnings
Safety Warnings
WARNING: See installation instructions before connecting the router to a
power source. This is a summary of safety warnings. For a complete list of
warnings for this router, including translations, see the MX104 3D Universal
Edge Router Hardware Guide at http://www.juniper.net/techpubs/.
WARNING: The intrabuilding port(s) of the router is suitable for connection
to intrabuilding or unexposed wiring or cabling only. The intrabuilding port(s)
of the router MUST NOT be metallicallyconnectedto interfacesthat connect
to the OSP or its wiring. These interfaces are designed for use as intrabuilding
interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE, Issue
6) and require isolation from the exposed OSP cabling. The addition of primary
protectors is not sufficient protection to connect these interfacesmetallically
to OSP wiring.
CAUTION: Before removing or installing components of a router, attach an
ESD strap to an ESD point, and place the other end of the strap around your
bare wrist. Failure to use an ESD strap could result in damage to the router.
CAUTION: Use an external surge protective device (SPD) at the AC input of
the router.
•
Only trained and qualified personnel should install or replace the router.
•
Perform only the procedures described in this Quick Start or the MX104 3D Universal
Edge Router Hardware Guide. Other services should be performed by authorized service
personnel only.
•
Before installing the router, read the guidelines for site preparation in the MX104 3D
Universal Edge Router Hardware Guide to make sure that the site meets power,
environmental, and clearance requirements for the router.
•
When installing the router, do not use a ramp inclined more than 10 degrees.
•
To prevent injury, keep your back straight and lift with your legs, not your back.
•
Mount the router at the bottom of the rack if it is the only unit in the rack.
•
When mounting the router in a partially filled rack, load the rack from the bottom to
the top, with the heaviest component at the bottom of the rack.
•
If the rack is provided with stabilizing devices, install the stabilizers before mounting
or servicing the router in the rack.
21Copyright © 2016, Juniper Networks, Inc.
Page 22
MX104 3D Universal Edge Routers Quick Start
•
When removing or installing an electrical component, always place it component-side
up on a flat antistatic surface or in an electrostatic bag.
•
When you install the router, always make the ground connection first and disconnect
it last.
•
Wire the DC power supply using the appropriate lugs.
•
Do not work on the system or connect or disconnect cables during electrical storms.
•
Beforeworking on equipment that is connectedto power lines, remove jewelry, including
rings, necklaces, and watches. Metal objects heat up when connected to power and
ground and can cause serious burns or become welded to the terminals.
•
Failure to observe these safety warnings can result in serious physical injury.
•
AC power cable warning (Japan):
WARNING: The attached power cable is only for this product. Do not use
the cable for another product.
Compliance Statements for NEBS
•
The equipment is suitable for installation as part of the Common Bonding Network
(CBN).
•
The equipment is suitable for installation in locations where the National Electrical
Code (NEC) applies.
•
The battery return connection is to be treated as an isolated DC return (i.e. DC-I), as
defined in GR-1089-CORE.
•
For Juniper Networks systems with AC power supplies, an external surge protective
device (SPD) must be used at the AC power source.
Compliance Statements for EMC Requirements
•
Canada on page 23
•
European Community on page 23
•
Israel on page 23
•
Japan on page 23
•
United States on page 23
Copyright © 2016, Juniper Networks, Inc.22
Page 23
Canada
European Community
Israel
Compliance Statements for EMC Requirements
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
This is a Class A product. In a domestic environment, this product might cause radio
interference in which case the user might be required to take adequate measures.
Japan
United States
Translation from Hebrew—Warning: This product is Class A. In residential environments,
the product might cause radio interference, and in such a situation, the user might be
required to take adequate measures.
The preceding translates as follows:
This is a Class A product based on the standard of the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). If this product is used near
a radio or television receiver in a domestic environment, it might cause radio interference.
Install and use the equipment according to the instruction manual. VCCI-A.
The hardware equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, might cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
23Copyright © 2016, Juniper Networks, Inc.
Page 24
MX104 3D Universal Edge Routers Quick Start
Junos OS Documentation and Release Notes
For a list of related Junos OS documentation, see
http://www.juniper.net/techpubs/software/junos/.
If the information in the latest release notes differs from the information in the
documentation, follow the Junos OS Release Notes.
To obtain the most current version of all Juniper Networks®technical documentation,
see the product documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs/.
Requesting Technical Support
Technicalproduct support is availablethrough the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service
support contract, or are covered under warranty, and need postsales technical support,
you can access our tools and resources online or open a case with JTAC.
•
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
•
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/.
•
JTAC Hours of Operation —The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
•
Find CSC offerings: http://www.juniper.net/customers/support/
•
Find product documentation: http://www.juniper.net/techpubs/
•
Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
•
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•
Search technical bulletins for relevant hardware and software notifications:
http://kb.juniper.net/InfoCenter/
•
Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•
Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
Copyright © 2016, Juniper Networks, Inc.24
Page 25
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•
Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
•
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, visit us at
http://www.juniper.net/support/requesting-support.html
Revision History
April 11, 2016—530-062013. Revision 2. Updates grounding information.
January 2015—530-062013. Revision 1. Minor updates.
November 2013—530-053224. Revision 1. Initial release.
Requesting Technical Support
Copyright © 2016, Juniper Networks, Inc. All rights reserved.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United
States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other
trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
25Copyright © 2016, Juniper Networks, Inc.
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