JUNOSe™ Software for E Series™ Broadband Services Routers
Service Availability Configuration Guide
Release 11.1.x
Juniper Networks, Inc.
1194 North Mathilda Avenue
Sunnyvale, California 94089
USA
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www.juniper.net
Published: 2010-04-08
Juniper Networks, the Juniper Networks logo, JUNOS, NetScreen, ScreenOS, and Steel-Belted Radius are registered trademarks of Juniper Networks, Inc. in
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Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or
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Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed
to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347,
6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
JUNOSe™ Software for E Series™ Broadband Services Routers Service Availability Configuration Guide
Writing: Krupa Chandrashekar, Sairam Venugopalan
Editing: Benjamin Mann
Illustration: Nathaniel Woodward
Cover Design: Edmonds Design
Revision History
April 2010— FRS JUNOSe 11.1.x
The information in this document is current as of the date listed in the revision history.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. The JUNOS Software has no known time-related limitations through the year
2038. However, the NTP application is known to have some difficulty in the year 2036.
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Abbreviated Table of Contents
About the Documentationxix
Part 1Chapters
Chapter 1Service Availability3
Chapter 2Managing Module Redundancy7
Chapter 3Managing Stateful SRP Switchover25
Chapter 4Configuring a Unified In-Service Software Upgrade57
Chapter 5Configuring VRRP105
Chapter 6Managing Interchassis Redundancy127
Part 2Index
Index149
Abbreviated Table of Contents■vii
JUNOSe 11.1.x Service Availability Configuration Guide
viii■
Table of Contents
About the Documentationxix
E Series and JUNOSe Documentation and Release Notes ..............................xix
If the information in the latest release notes differs from the information in the
documentation, follow the JUNOSe Release Notes.
To obtain the most current version of all Juniper Networks® technical documentation,
see the product documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs/.
Audience
This guide is intended for experienced system and network specialists working with
Juniper Networks E Series Broadband Services Routers in an Internet access
environment.
E Series and JUNOSe Text and Syntax Conventions
Table 1 on page xx defines notice icons used in this documentation.
E Series and JUNOSe Documentation and Release Notes■xix
JUNOSe 11.1.x Service Availability Configuration Guide
Table 1: Notice Icons
Table 2 on page xx defines text and syntax conventions that we use throughout the
E Series and JUNOSe documentation.
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Table 2: Text and Syntax Conventions
Represents commands and keywords in text.Bold text like this
Bold text like this
Fixed-width text like this
Represents text that the user must type.
Represents information as displayed on your
terminal’s screen.
Italic text like this
Emphasizes words.
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Identifies variables.
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Identifies chapter, appendix, and book
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names.
Plus sign (+) linking key names
keys simultaneously.
Syntax Conventions in the Command Reference Guide
ExamplesDescriptionConvention
Issue the clock source command.
■
Specify the keyword exp-msg.
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host1(config)#traffic class low-loss1
host1#show ip ospf 2
Routing Process OSPF 2 with Router
ID 5.5.0.250
Router is an Area Border Router
(ABR)
There are two levels of access: user and
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privileged.
clusterId, ipAddress.
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Appendix A, System Specifications
■
Press Ctrl + b.Indicates that you must press two or more
terminal lengthRepresents keywords.Plain text like this
| (pipe symbol)
xx■E Series and JUNOSe Text and Syntax Conventions
mask, accessListNameRepresents variables.Italic text like this
diagnostic | lineRepresents a choice to select one keyword
or variable to the left or to the right of this
symbol. (The keyword or variable can be
either optional or required.)
Represent required keywords or variables.{ } (braces)
Obtaining Documentation
To obtain the most current version of all Juniper Networks technical documentation,
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http://www.juniper.net/.
To download complete sets of technical documentation to create your own
documentation CD-ROMs or DVD-ROMs, see the Offline Documentation page at
Copies of the Management Information Bases (MIBs) for a particular software release
are available for download in the software image bundle from the Juniper Networks
Web site athttp://www.juniper.net/.
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■Document or topic name
■URL or page number
■Software release version
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical
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can access our tools and resources online or open a case with JTAC.
■JTAC policies—For a complete understanding of our JTAC procedures and policies,
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Self-Help Online Tools and Resources
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http://kb.juniper.net/
■Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
■Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
■Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
■
Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number
Entitlement (SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
■
Use the Case Management tool in the CSC at http://www.juniper.net/cm/ .
■Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
■Configuring a Unified In-Service Software Upgrade on page 57
■Configuring VRRP on page 105
■Managing Interchassis Redundancy on page 127
Chapters■1
JUNOSe 11.1.x Service Availability Configuration Guide
2■Chapters
Chapter 1
Service Availability
This chapter explains what service availability is and discusses the features of service
availability. It also discusses Juniper Networks multi-layered service availability
approach for uninterrupted delivery of services.
■Service Availability Overview on page 3
■Understanding Service Availability Features on page 5
Service Availability Overview
In a conventional network, router outages can occur because of denial of service
(DoS) attacks, line module failure, switch route processor module failure, software
defects, feature upgrades, or complete router failure. These outages result in subscriber
downtime.
To reduce subscriber downtime, a network must have the following capabilities:
■Reliability—A network that does not crash often and recovers from failure very
rapidly. During recovery, the network maintains user sessions and forwards data
with little or no impact on the delivery of services.
■Resiliency—A network component or network that responds to failure, resists
failure, and handles failure with little or no impact on the delivery of services.
■Redundancy—A network whose reliability is enhanced by the addition of a backup
component.
■High Availability—A network that is both reliable and resilient.
JUNOSe Software uses a multi-layered service availability approach that enables you
to provide uninterrupted delivery of services with the help of reliable, highly available,
and redundant hardware and software components.
Service Availability Overview■3
Security
Protects infrastructure against DoS attacks
Network Resiliency
Protects against port, link (fiber cuts), and network node failures
Software Availability
Protects against software crashes and minimizes downtime from software upgrades
Hardware Redundancy and Design
1:1 or N:1 component-level protection
g016518
99.999%
JUNOSe 11.1.x Service Availability Configuration Guide
Figure 1 illustrates the multiple layers of JUNOSe Software service availability
The security layer protects the network from DoS attacks.
The network resiliency layer protects against port, link, and node failures. You can
configure IEEE 802.3 ad link aggregation for Ethernet, and Virtual Router Redundancy
Protocol (VRRP) to improve network resiliency.
The software availability layer protects against software failures by using hot-fixes
or installing a higher-numbered software release. You can perform a unified in-service
software upgrade (ISSU) instead of the conventional software upgrade to reduce
outage. You can eliminate or reduce single points of failure by configuring stateful
SRP switchover (high availability). Any network component with an uptime of 99.999
percent is considered highly available with a downtime of less than 5 minutes in a
year.
The hardware redundancy and design layer introduces redundancy in the network
in the form of multiple power supplies, cooling devices, line modules, and sometimes
even a router. For instance, you can install a backup line module in your router to
protect against line module failure. You can also configure a router as a backup router
that accepts subscriber login requests when the master router fails.
Service Availability Versus High Availability
High availability is a measure of the uptime of a network or network component. A
network component that has a downtime of 5 minutes is accessible or available 99
percent of the time. If a failure occurs, a backup component is available within 5
minutes. A highly available network is a network that has components that either
have high reliability or have the ability to recover very quickly from a failure, or both.
Service availability refers to the ability to provide uninterrupted delivery of services.
For example, from the time when a component fails to the time when the backup
component is accessible, the delivery of services is interrupted. To provide
uninterrupted delivery of services, highly available components must maintain session
details and other data across failures. Service availability can thus be defined as the
ability to provide uninterrupted delivery of services using a highly available network.
4■Service Availability Overview
Related Topics■Understanding Service Availability Features on page 5
Understanding Service Availability Features
Service availability refers to ability of a network or a network component to provide
uninterrupted delivery of services using highly available, redundant, and reliable
components. This topic provides brief overviews of the benefits of using the following
service availability features:
■Module Redundancy on page 5
■Stateful SRP Switchover on page 5
■Unified ISSU on page 5
■VRRP on page 6
■Interchassis Redundancy on page 6
Chapter 1: Service Availability
Module Redundancy
For hardware components, Juniper Networks provides redundancy solutions to ensure
that the router continues to operate in the event of a hardware fault. Redundancy
also enables you to hot-swap various components within your E Series router.
Stateful SRP Switchover
Stateful SRP switchover (high availability) enables you to reduce or eliminate single
points of failure in your network. Stateful SRP switchover provides both
hardware-specific and software-specific methods to ensure minimal downtime and
ultimately improve the performance of your network.
Stateful SRP switchover minimizes the impact to the router of a stateful switchover
from the active SRP module to the standby SRP module. Stateful SRP switchover
maintains user sessions and data forwarding through the router during the switchover,
thus improving the overall availability of the router.
Unified ISSU
A conventional software upgrade—one that does not use the unified in-service
software upgrade (ISSU) process—causes a router-wide outage for all users. Only
static configurations (stored on the flash card) are maintained across the upgrade;
all dynamic configurations are lost. A conventional upgrade can take 30-40 minutes
to complete, with additional time required to bring all users back online.
Unified ISSU enables you to upgrade the router to a higher-numbered software release
without disconnecting user sessions or disrupting forwarding through the chassis.
When an application supports unified ISSU, you can configure the application on the
router and proceed with the unified in-service software upgrade with no adverse
effect on the upgrade.
Understanding Service Availability Features■5
JUNOSe 11.1.x Service Availability Configuration Guide
When you perform a unified ISSU on a router that has one or more modules that do
not support unified ISSU, these modules are upgraded by means of the legacy,
conventional upgrade process. The unsupported modules undergo a cold reboot at
the beginning of the unified ISSU process, and are held down until the ISSU process
is completed.
VRRP
Virtual Router Redundancy Protocol (VRRP) prevents loss of network connectivity
to end hosts when the static default IP gateway fails. By implementing VRRP, you
can designate a number of routers as backup routers in the event that the default
master router fails. In case of a failure, VRRP dynamically shifts the packet-forwarding
responsibility to a backup router. VRRP creates a redundancy scheme that enables
hosts to keep a single IP address for the default gateway but maps the IP address to
a well-known virtual MAC address. You can take advantage of the redundancy
provided by VRRP without performing any special configuration on the end host
systems.
Routers running VRRP dynamically elect master and backup routers. You can also
force assignment of master and backup routers using priorities in the range 1–255,
with 255 being the highest priority.
VRRP supports virtual local area networks (VLANs), stacked VLANs (S-VLANs), and
creation of interchassis redundancy (ICR) partitions.
Interchassis Redundancy
ICR enables you to minimize subscriber downtime when the router or access interface
on the edge router fails. ICR accomplishes this by re-creating subscriber sessions on
the backup router that were originally terminated on the failed router. It also enables
you to track the failure of uplink interfaces. In this way, ICR enables you to completely
recover from router failure. ICR uses Virtual Router Redundancy Protocol (VRRP) to
detect failures. ICR also enables you to track the failure of uplink interfaces. ICR
currently supports only PPPoE subscribers.
Related Topics■Managing Module Redundancy on page 7
■Managing Stateful SRP Switchover on page 25
■Configuring a Unified In-Service Software Upgrade on page 57
■Configuring VRRP on page 105
■Managing Interchassis Redundancy on page 127
■Service Availability Overview on page 3
6■Understanding Service Availability Features
Chapter 2
Managing Module Redundancy
This chapter describes how to manage redundancy in line modules, switch route
processor (SRP) modules, switch fabric modules (SFMs), I/O modules, and I/O adapters
(IOAs) in E Series routers.
This chapter contains the following sections:
■Line Module Redundancy Overview on page 7
■Monitoring Line Module and SRP Module Redundancy on page 19
■Managing Port Redundancy on page 23
Line Module Redundancy Overview
You can install an extra line module in a group of identical line modules to provide
redundancy if one of the modules fails.
The process by which the router switches to the spare line module is called
switchover. During switchover, the line, circuit, and IP interfaces on the I/O module
or one or more IOAs appear to go down temporarily. The duration of the downtime
depends on the number of interfaces and the size of the routing table, because the
router must reload the interface configuration and the routing table from the SRP
module.
If the line module software is not compatible with the running SRP module software
release, a warning message appears on the console.
Module Requirements
The requirements for line module redundancy depend on the type of router that you
have.
NOTE: The information in this section does not apply to the ERX310 Broadband
Services Router, which does not support line module redundancy.
ERX7xx Models and ERX14xx Models
To use this feature on ERX7xx models and ERX14xx models, you must also install
a redundancy midplane and a redundancy I/O module. For a detailed explanation
Line Module Redundancy Overview■7
JUNOSe 11.1.x Service Availability Configuration Guide
of how the router provides redundancy for line modules and procedures for installing
the modules, see the ERX Hardware Guide.
E120 and E320 Routers
To configure line module redundancy on the E120 or E320 Broadband Services
router, you must also install an ES2-S1 Redund IOA in either slot 0 or slot 11. The
ES2-S1 Redund IOA is a full-height IOA. For a detailed explanation of how the router
provides redundancy for line modules and procedures for installing the modules, see
the E120 and E320 Hardware Guide.
On E120 and E320 routers, each side of the chassis is treated as a redundancy group.
The lowest numbered slot for each side acts as the spare line module, providing
backup functionality when an ES2-S1 Redund IOA is located directly behind it. When
the line module does not contain an ES2-S1 Redund IOA, it is considered a primary
line module.
The router accepts the following redundancy groups:
■ES2 4G LM as backup and ES2 4G LM as primary
■ES2 10G Uplink LM and ES2 10G Uplink LM as primary
■ES2 10G LM as backup and ES2 10G LM
■ES2 10G ADV LM as backup and ES2 10G ADV LM as primary
■ES2 10G ADV LM as backup and ES2 10G LM as primary
Also, you cannot configure redundancy for the ES2-S1 Service IOA.
IOA Behavior When the Router Reboots
On E120 and E320 routers, switchover is based on the combined states of the line
module and the IOAs that are installed in the affected slot.
When the router reboots and the formerly configured primary line module is not
present, or is present and fails diagnostics, it switches to a spare line module and
takes inventory of the IOAs. If the IOA is present and new, the router reverts back
to the primary line module so that the spare line module can service other active
primary line modules.
When the router reboots and a slot contains a line module and one active and one
inactive IOA, the inactive IOA remains in that state.
Line Module Behavior When Disabling or Enabling IOAs
On E120 and E320 routers, a line module reboots when you issue the adapter
disable or adapter enable commands for an associated IOA.
When you issue the adapter disable or adapter enable commands, the line module
(primary or spare) currently associated with that IOA reboots. If the IOA is protected
by a line module redundancy group, an automatic line module redundancy switchover
or revert can be triggered by the line module reboot. To prevent undesired line
8■Line Module Redundancy Overview
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