Juniper Field PC Owner's Manual

ActiveSync, Excel, Hotmail, Internet Explorer, Microso, MSN,

Outlook, PowerPoint, Visual Studio, Windows, Windows
Media, Windows Mobile, Windows Mobile Device Center,
Windows Vista, and the Windows logo are trademarks or

registered trademarks of Microso Corporation in the United

States and/or other countries.

The Bluetooth

®

word mark is owned by the Bluetooth SIG, Inc.
and any use of such marks by Juniper Systems, Inc. is under
license.

Acrobat and Reader are registered trademarks of Adobe Systems

Incorporated in the United States and/or other countries.

The names of actual companies and products mentioned herein
may be the trademarks of their respective owners.

© Copyright 06-2008 Juniper Systems, Inc. All rights reserved.

P/N 20020-02

WARNING!  Text set o in this manner indicates that

failure to follow directions could result in serious injury.

CAUTION:  Text set o in this manner indicates that failure to

follow directions could result in damage to equipment or loss
of information.

!!

!!

Contents

1 Getting Started

The Anatomy of the Field PC 6
Getting Started 7

2 Battery and Power

Battery Settings Screen 12
Charging the Battery Pack 14
USB/Power Dock 16
Using Vehicle Power 18

3 Communicating with a

Desktop Computer

Communicating with a Desktop Computer 20

4 Using the Hardware

Using the Hardware 24
Powering Off, Suspending, Resetting, and
Restoring Factory Defaults 26
Using the stylus 28
Using the Touchscreen 29
PC Card Installation 30
Micro SD Card Installation 30

5 Programs and Settings

Understanding the Today Screen 34
Entering Information 35
Recognizing Status Icons 37
Recognizing Soft Keys 38
Performing Common tasks on the Field PC 40

Contents  iii

iv  Field PC Owner’s Manual

Using On-Device Help 43
Backing Up Data 44
Connecting to a Desktop Computer 48
Information for Software Developers 48

6 Bluetooth® Wireless Communications

Bluetooth® Drivers and Profiles 50
Supported Bluetooth® Profiles 56

7 Wi-Fi Connections

Wi-Fi Connections 64

8 Care and Maintenance

Caring for Your Field PC 68
Disposing of the Field PC and Battery Pack 73

9 Service Information

Repairing the Field PC 76
Preparing for a Service Center Call 76

A Product Specifications and Warnings

Product Specifications 78
Battery Warnings 79
Equipment Warnings 80

B Certifications and

Regulatory Information

Regulatory Information 82
Limited Product Warranty 85

Index

1

Getting Started

6  The Anatomy of the Field PC

7  Getting S

tarted

6  Field PC Owner’s Manual

The Field PC is a rugged handheld computer designed for
data collection from multiple environments. Equipped with
Windows Mobile 6 it features a wide variety of applications

soware and accessories.

The Anatomy of the Field PC

The picture below shows some of the important features of the
Field PC.

8

1

2

3

4

5

7

9

10

11

CAUTION: Tampering

with the jack screws will
break the waterproof
seal of the unit.

!!

6

USB client (mini B)

Touchscreen/display

Top lanyard cleats

Battery door latches
Power button
Bottom lanyard cleats

7
8
9

10

USB host (full size A)
12V DC jack

Stylus

9-pin serial port

1
2
3
4
5
6

11

Back compartment door

Getting Started

Install the Battery Pack

When you receive the Field PC, you must install and charge

the NiMH baery pack before using. To do this, complete the

following steps:

1. Push up on the sliding latches on the sides of the Field PC

t

o open the baery compartment door.

2. Place the NiMH baery pack in the le side of the baery

co

mpartment, push down, and slide it all the way to the

right. There is a small arrow on the boom right corner of
the baery pack, make sure the arrow is pointing to the

ri

ght when it is placed in the Field PC.

Ch 1  Getting Started  7

8  Field PC Owner’s Manual

3. Push the baery door closed until the slide latches click

into place. If the latches are not securely in place the unit is
no longer water tight.

N

ote: Do not turn on the Field PC yet.

4. Plug the AC wall charger that came with the Field PC into

t

he wall socket.

5. Remove the rubber protector from the Field PC’s external

p

ower input jack.

6. Plug the wall charger into the Field PC power jack located

at the top of the case. The Charge Seings screen opens

requesting you set the charge percentage. Select En

ter

percentage and capacity, set the baery charge to 10%, and

leave the baery capacity at 4000.

7. Charge the baery pack at room temperature for at least

6 h

ours.

Ch 1  Getting Started  9

10  Field PC Owner’s Manual

2

Battery and
Power

12  Battery Settings Screen

14  C

harging the Battery Pack

16  U

SB/Power Dock

18  U

sing Vehicle Power

12  Field PC Owner’s Manual

This chapter teaches you about the rechargeable NiMH baery
pack. It typically lasts 12 to 20 hours, and charges in 4–6
hours using a wall charger, vehicle charger (optional), or USB/

PowerDock (optional).

Battery Settings Screen

Understanding the Battery Settings Screen

The baery charge percentage of the Field PC must be
conrmed or manually set using the Baery Seings Screen.

This screen appears whenever:

The baery pack is removed and (re)installed.

The “Power O” option is selected from the “Power Buon”
menu (which appears aer holding the Power Buon for 8

seconds) and then the Field PC is powered back on.

A Hard Reset is performed (by holding down the Power

Buon for 10 seconds).

A Clean Boot (Set to Factory Defaults) is performed.

The charge of the baery pack is fully drained while in

the Field PC, and the unit is then plugged into an AC wall

charger or USB/Power Dock and turns on.

Note: To access the Charge Seings screen, you can either tap the
baery icon or go to Start > Seings > System tab > Power >

Charge Seings tab.











Battery Settings Options

The New Baery Detected screen has four choices:

Same baery, use last values

Full baery

Charge unknown

Enter percentage and capacity

Use Same Baery if t

he Field PC was turned o and back

on or if the baery was taken out and re-inserted without

being recharged, this option uses the information the

unit already has for the baery seing.

Use Full Baery if the baery is fully charged.

Use Charge Unknown if you do not know the charge of the
baery.

Note: The baery gauging will not be accurate with Charge
Unknown until the baery is fully charged. The baery icon
may not display the percentage of charge correctly.

Use Enter percentage and capacity if you know the charge or
if it is a new baery pack.









Ch 2  Battery and Power  13

14  Field PC Owner’s Manual

Enter the correct percentage if it is known and click Ok. If it is a

new baery pack complete the following steps:

1. Set the Percentage to 10 and leave the Baery Capacity

a

t 4000.

N

ote: The factory baery is 4000 mAh and so the default for the
Capacity box is 4000. To learn more about this seing read the
Baery Capacity section.

2. Tap on Ok to save the seings and to close the screen.

3

. Plug unit into AC charger to charge the new baery.

O

nce the baery pack is fully charged, the gauging is

automatically set to 100%.

B

a

ttery Capacity

The capacity is the amount of energy a fully charged baery can
supply in milliamp-hours (mAh). The baery capacity of the
factory Field PC baery pack is 4000 so the default seing for the
baery capacity is 4000.

If you are using a dierent baery pack, check its mAh
rating commonly listed on the baery label. For optimum
performance, use baery packs with a 3000 to 4000 mAh

capacity. The higher the capacity the longer the charge is held.

Note: As a baery pack ages, operation time is reduced. The capacity
seing for an older baery pack can be adjusted downward to reduce
charging time and to more accurately represent the baery capacity.

Charging the Battery Pack

Recharging the NiMH Battery Pack

We recommend charging the Field PC baery pack when it is
not in use. The Field PC prevents the baery pack from being
overcharged if le plugged into the wall charger.

Temperature Ranges for Charging the NiMH Battery Pack

The Field PC NiMH baery pack is charged most eciently at
temperatures ranging between 10° to 20° C (50° to 68° F) when
th

e AC power adapter is used. The Field PC baery pack does

not charge outside of the range 0° to 40° C (32° to 104° F).

Us

ing the Alkaline Battery Holder (optional accessory)

To properly use the alkaline baery holder, complete the

following steps:

1. Open the alkaline baery holder by pressing the tabs

s

imultaneously on either side and pulling.

2. Insert three unused AA alkaline baeries by following the

+ a

nd – signs respectively.

N

ote: It is important that only alkaline baeries are used. We
recommend using non-rechargeable high quality alkaline baeries

su

ch as Duracell

®

Ultra or Energizer® Lithium.

3. Close the alkaline baery holder by sliding the door in

p

lace and press down to snap it securely shut.

Ch 2  Battery and Power  15

16  Field PC Owner’s Manual

4. Follow the directions for changing a baery pack to install

the alkaline baery holder. However, the charge seings

screen will not pop up.

The alkaline baery holder is to be used as an emergency,

secondary source of power, not as the primary source. The

baeries do not last as long as the standard baery pack and

have a lower performance rate. The display heater cannot be

enabled and the backlight is disabled when the baery power

level is low.

Please recycle used alkaline baeries in a responsible way.

USB/Power Dock

The USB/Power Dock charges the Field PC, and allows you
to transfer and synchronize les between the Field PC and

a desktop computer. The Power Dock is ordered separately.
Listed below are the functions of the three LED indicators on
the Power Dock:

Function LED Color

Power Supply Green

Charging Amber

USB Communication Red

Power Supply

The Power Dock uses the AC wall adapter that comes with the
Fi

eld PC. Plug the Field PC power adapter into the dock, in the

back on the right, and then into the wall.

When the green LED indicator turns on, the Power Dock has
power.

Charging

Th

e Power Dock charges the Field PC. Place the Field PC into
the Power Dock and the Field PC automatically turns on and
begins charging, the amber LED is on. When the amber LED

tu

rns o, the Field PC is nished charging. The charging time

is the same whether the Field PC is turned on or o.

Note: Never operate the Field PC in the USB/Power Dock without
a baery installed. The dock does not supply adequate power to the
Fi

eld PC for normal operation. Do not use the Power Dock with

alkaline baeries installed.

USB Client (USB-B)

12V DC jack

USB Client (USB-B)

12V DC jack

Ch 2  Battery and Power  17

18  Field PC Owner’s Manual

USB Communication

T

he Power Dock also provides a USB connection from the

Fi

eld PC to the desktop computer. The red LED indicator turns

on when the USB connection between the Field PC and desktop

computer is active.

Using Vehicle Power

Vehicle Mode should be used when the Field PC is connected
to a vehicle power supply. By using Vehicle Mode the

baery does not charge if the charge level is above 90%. This
restriction makes sure the baery is not overcharged.

To turn Vehicle Mode on (default is o), complete the following

steps:

1. T

ap S

tart > Seings > System tab > Power > Charge Seings tab.

2. Sele

ct In-Vehicle Charge Mode check box.

3. Tap o

k.

WARNING: If Vehicle Mode is not used when charging in a

vehicle, the baery may be overcharged resulting in permanent
damage to the baery.

!!

3

Communicating
with a Desktop
Computer

20  Communicating with a

Desktop Computer

20  Field PC Owner’s Manual

The Field PC can connect to a desktop computer using
either ActiveSync

®

(for computers with Windows® 2000 and

Windows

®

XP), or Windows Mobile® Device Center (for

computers with Windows Vista™).

Communicating with a Desktop Computer

Install ActiveSync® on a Desktop Computer (Windows® 2000 and 
Windows® XP)

Note: If you have Windows

Vista™, see Install Windows Mobile

Device

®

Center.

Insert the Geing Started Disc into your desktop computer. A
window appears on the display.

Select your language.

Follow the directions on the screen to install Windows

®

ActiveSync

®

4.5.

Note: Install ActiveSync® before aaching the USB cable to the
de

sktop or Field PC.

Creating an ActiveSync® Connection

1. Plug USB Client end (mini B) of the USB communications

c

able into your Field PC.

2. Plug the USB Host end (full size A) of the USB

co

mmunications cable into your desktop computer.

3. Establish an ActiveSync® p

artnership by following the

instructions on the desktop computer screen.

Install Windows Mobile® Device Center on a Desktop Computer 
(Windows Vista™)

To install the Windows Mobile® Device Center on a desktop
computer with Windows Vista™ complete the following steps:

1. C

onnect your device to your desktop computer.

2

. Download the Windows Mobile® D

evice Center Installer
to your computer by clicking on the download link that
appears in the pop-up window.

3. Select “Run this program from its current location” and

click OK.

4. Follow the instructions on the screen.

C

reating Windows Mobile® Device Center Connection

Once Windows Mobile® Device Center has been installed,

create a connection at any time by plugging one end of a USB

ca

ble into the computer and the other end into the Field PC.
Windows Mobile® Device Center automatically opens. Follow
the steps on the screen.

Note: For more information about connecting to a computer using
either ActiveSync® or Windows Mobile® D

evice center visit the

Microso Windows Mobile® website.

Ch 3  Communicating with a Desktop Computer  21

22  Field PC Owner’s Manual

4

Using the
Hardware

24  Using the Hardware

26  P

owering Off, Suspending, Resetting,

and Restoring Factory Defaults

28

  U

sing the Stylus

29  U

sing the Touchscreen

30  P

C Card Installation

30  M

icro SD Card Installation

24  Field PC Owner’s Manual

This chapter discusses the hardware components of the Field

PC. Specically, you will learn about:

Keyboard functions

Suspending, powering o, and reseing the device

Using the stylus

Using the touchscreen

Using the PC card slot

Using the Micro SD card slot

Using the Hardware

Keyboard Features

Pictured below is a diagram of the Field PC keyboard.

1

2 3

4

5 76 8

9

10

11

12

13

14

Home
Left soft key
Menu

Right soft key

OK

Backlight

Contrast/Brightness dim

Contrast/Brightness bright

Orange shift key
Blue shift key

Tasks manager
Touchscreen enable/disable
Windows start menu

Power

1
2
3
4
5
6
7

8

9
10
11
12
13
14













Some keys have standard functions as well as special functions

accessed with the ORANGE and BLUE shi keys.

Five keys are located below the display. These keys act as
standard Windows Mobile keys unless the application program

uses them as function keys. With the use of the ORANGE
and BLUE shi keys, twelve function keys and three special

function keys are available.

Function Keys and Key Sequences

The Windows Mobile functions are the standard key outputs.
These include the Home key, the Menu key, and the Tasks
Manager key. The standard key outputs are functional unless

an ORANGE or BLUE shi key is pressed.

S

hi

ft Key Usage

Note: Follow the same steps with the ORANGE shi key to access the
orange printed keyboard characters.

To access a single blue printed keyboard characters:

Press and release the BLUE shi key followed by the key
with the desired blue-leered character.

To activate several blue-leered keys before returning to

standard mode:

Press and hold the BLUE shi key down while you press all
the desired BLUE keys. Once the BLUE shi key is released,

the keyboard reverts back to the standard mode.

Co

mmunication Ports

The Field PC has the following communication ports located at
the top of the case:

9 pin serial port

USB A (host) port

USB B mini (client) port











Ch 4  Using the Hardware  25

26  Field PC Owner’s Manual

Connector Protectors

The Field PC is sealed without the protectors, however the rubber
connector protectors keep dirt and moisture out of the ports.

Powering Off, Suspending, Resetting, and Restoring 
Factory Defaults

The Power buon allows you to suspend, power o, or reset

the device. A series of keyboard actions also lets you restore

seings, and icons to their original factory defaults. Below are

instructions for each action.

Po

wering Off the Device

When the device is powered o, it closes all programs and

powers down all system components except for the real-time

clock. Unlike suspend mode, the device resets when it is

powered on again. Any unsaved data will be lost.

To preserve baery power, we recommend you power o the
device if it will be le unused for two weeks or longer.

To p

ower o the Field PC,

1. Save all open les and close any running programs.

2

. Press and hold the Power buon until the Power Buon

m

enu appears.

N

ote: The Field PC cannot be powered o while it is plugged into

the wall charger.

3. Tap Power O. A warning dialog appears. Tap OK.

To power on your Field PC, hold down the Power buon until

you see the screen light up.

Note: The Baery Seings screen will appear when you power on

yo

ur Field PC.

Suspending th

e Device

Suspending the Field PC is dierent from powering it o.

When the device is suspended it goes to sleep, and when it is
turned back on, the device resumes where it was before it was

suspended. Some baery power is used during suspend.

We recommend suspending your device if you plan to turn it

o for less than two weeks as long as the Field PC is aached to

wall charger every night and weekend.

To suspend your device, press the Power buon briey and

release. To resume the device from suspend mode, press the

Power buon again.

Re

setting the Device

Follow the steps below to reset the Field PC:

1. Save your open les and close any running programs.

2

. Press and hold the Power buon until the Power Buon

m

enu appears.

3. Choose R

eset.

If your device locks up, you can reset the device by pressing

the Power buon for 10 seconds or until the screen goes dark.
Aer a few seconds, the device turns on again.

Ch 4  Using the Hardware  27

28  Field PC Owner’s Manual

Restoring the Device to its Factory State

Follow the steps below to restore user storage, seings, and

ico

ns on your Field PC to their original factory defaults.

CAUTION: Restoring the Field PC to its original factory state

permanently erases data saved on the Field PC, any soware

you installed, and any changes you made to the Field PC

(including seings changes).

To perform a clean boot, which restores everything but the

“storage” folder, select Reset from the Power Buon menu and

immediately press and hold Ctrl + Alt + Del.

To perform a storage clean, which cleans the “storage” folder,

select Reset from the Power Buon menu and immediately
press and hold down Ctrl + Alt + 2.

Perform both a clean boot and a storage clean for a complete

reset of factory seings.

Using the stylus

Below are instructions for tasks using the stylus.

To do this . . . Follow these steps

Select an item Tap once.

Open an item or le Tap the item or le twice.

Open a context menu
for an item

Tap and hold the item. The context
menu appears.

Cut or copy Tap and hold until the context menu

appears. Select Cut or Copy.

Paste Tap and hold the area where you

want to paste. Select Paste from the
context menu that appears.

Drag and drop Tap and drag the item to the

destination. Li up the stylus.

Select multiple items Drag the stylus over the items.

!!

Using the Touchscreen

This section explains how to protect, calibrate, and disable the
touchscreen.

Pr

otecting the Touchscreen

The touchscreen is sealed to protect your device against water
and dust. To protect your touchscreen, we recommend that you
apply a touchscreen protector.

C

a

librating the Touchscreen

If the touchscreen is not responding accurately to stylus taps, try
calibrating the touchscreen manually using the following steps:

1. Tap S

tart > Seings > System tab.

2. Scroll down and tap on the Screen icon.

3

. When the Screen window appears, tap A

lign Screen.

4. Follow the directions to calibrate the touchscreen.

5

. Aer you calibrate the touchscreen, the Screen window

a

ppears again. Tap OK to exit the screen.

Di

sabling the Touchscreen

To disable or enable the touchscreen, press the BLUE shi key

then the TS key.

Ch 4  Using the Hardware  29