Juniper Allegro 2 Owner's Manual

owner’s manual

ii Allegro 2 Rugged Handheld Owner’s Manual

tel: [phone]

l

web: www.junipersys.com

1132 W. 1700 N. Logan, UT 84321

© Copyright August 2015 Juniper Systems, Inc. All rights
reserved. Information is subject to change without notice.

Juniper Systems® is a registered trademark of Juniper
Systems, Inc. Allegro Field PC™ and JSNav™ are recognized
trademarks of Juniper Systems, Inc.

ActiveSync, Excel, Hotmail, Internet Explorer, Microsoft,
MSN, Outlook, PowerPoint, Visual Studio, Windows, Windows
Media, Windows Mobile, Windows Mobile Device Center,
Windows Vista, Windows Embedded Handheld, and the
Windows logo are trademarks or registered trademarks
of Microsoft Corporation in the United States and/or other
countries.

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Inc. and any use of such marks by Juniper Systems, Inc. is
under license.

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trademarks of Adobe Systems Incorporated in the United
States and/or other countries.

Google Earth™ mapping service is a trademark of Google,
Inc.

The names of other companies and products mentioned
herein may be the trademarks of their respective owners.

WARNING! This symbol indicates that failure to follow
directions could result in serious injury.

CAUTION: This symbol indicates that failure to follow
directions could result in damage to equipment or loss of
information.

Part Number 24533-02

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iii

Contents

1 Getting Started

The Anatomy of the Allegro 2 2
Perform Initial Tasks 3
Home Screen and Windows Start Menu 7
Navigating Around Your Allegro 2 8

2 Hardware Components

Keyboard Features 12
Display and Touchscreen 19
Power Management 24
LED Activity Indicators 27
Flashlight 28
SD Cards 28
Connector I/O Module 29
Audio Features 30

3 Programs and Settings

Home Screen 32
Windows Start Menu 37
On-Screen Keyboard 37
Suspend, Reset, Power Off, and Restore Defaults 39
Subdued Lighting (Tactical) Mode 41
Compass and Accelerometer 42
Communicating with a Desktop Computer 44
Getting Started Application 45
Information for Software Developers 45

4 Bluetooth Wireless Communication

Creating a Partnership 48
Bluetooth Control Panel 49
Serial Device (COM) Control Panel 51

5 Wi-Fi Wireless Networking

Connecting to a Wi-Fi Network 54

iv Allegro 2 Rugged Handheld Owner’s Manual

6 GPS/GNSS

Using GPS/GNSS 58
JSNav Application 63

7 Camera

Camera Settings for Still Images 72
Take Photos and Select Photo Options 76
Videos 77
Photo and Video Library 78

8 3G Data Modem

Set up the GSM Modem 82
Wireless Safety 83
Maintenance of Your Modem 83

9 Barcode Scanner

Quick Start – Easily Scan a Barcode Now 86
Barcode Connector Utility 88
Barcode Troubleshooting 96

A Storage, Maintenance and Recycling

Storing the Allegro 2 and Battery Pack 102
Protecting the Touchscreen 102
Cleaning the Allegro 2 103
Recycling the Allegro 2 and Batteries 104

B Warranty and Repair Information

Limited Product Warranty 106
Extended Warranties 108
Repairing the Allegro 2 109

C Warnings and Regulatory Information

Product Warnings 112
Certications and Standards 113

D Specifications

Allegro 2 Rugged Handheld Specications 118

Index

1

Getting
Started

2 Allegro 2 Rugged Handheld Owner’s Manual

Getting Started

The Allegro 2 Rugged Handheld™ from Juniper Systems
features Bluetooth, Wi-Fi and an alphanumeric keyboard.
Standard accessories include a lithium-ion battery pack,
AC wall charger, USB micro client sync cable, hand strap,
and a capacitive stylus and tether. A camera, GPS/GNSS,
and cellular data modem are options.

The Anatomy of the Allegro 2

Front and Back Features

1

2

6

7

8

1 Bu mper, Top

2 Touchscreen

3 Function Keys

4 Numeric Keyboard

5 LED Indicators

- red charging indicator

- green notications/
programmable indicator, blue
programmable indicator

6 QWERTY Keyboard

7 Microphone

8 Power Key

10

16

12

15

14

9 Attachment Point for Stylus

Tether and other items (1 of 2)

10 Expansion Door

11 Camera Lens (option)

12 Camera Flash and Flashlight

Window (option)

13 Speaker

14 Door to Battery Compartment

and Card Slots

15 Screw Holding Battery Door in

Place (1 of 4 captive screws)

16 Hand Strap Attachment Point (1

of 2 on the back)

4

5

3

11

13

9

Chapter 1 Getting Started 3

Battery Compartment and Card Slots

Connector Module

Perform Initial Tasks

When you receive your Allegro 2, perform the tasks outlined

in this section before rst use.

Review Documentation

The owner’s manual, quick start guide, and Microsoft®
License Agreement are available in multiple languages.
Other documents like release notes are available in
English. These documents are located on our website at:

www.junipersys.com/Juniper-Systems-Rugged-Handheld­Computers/products/Allegro-2/Support. View, download,

and print documents as desired. (Adobe Reader must be
installed on your computer. It is available from Adobe’s
website at: www.adobe.com.)

1 Battery Door, Screws

2 Battery Pack

3 Mini SIM Card Slot

4 Micro SD/SDHC Card Slot

5 Battery Compartment

6 Connector Protector

1

2

3 4 5

1

3

4

5

8

1 Connector Module

2 USB Client, Micro

3 Microphone/Speaker Jack

4 USB Host, Full Size

5 9-pin Serial Port

6 Docking Pin Contacts

7 Hand strap Attachment Point

8 12-24V DC Jack

2

6 7

6

4 Allegro 2 Rugged Handheld Owner’s Manual

Apply a Screen Protector (Optional)

The touchscreen is extremely scratch-resistant, so a screen
protector is not included with the Allegro 2. If you decide to
apply one, refer to the installation instructions included with

the screen protector for specic details.

Install the Battery Pack, SD Card, and Mini SIM Card

The Allegro 2 uses a rechargeable Li-Ion battery pack.
Install and charge the battery pack as follows:

1. The battery compartment is accessed from the back of
the handheld. Loosen the 4 captive screws holding the
battery compartment door in place using a #1 Phillips
screwdriver. Remove the door.

CAUTION: The Allegro 2 is not sealed against water and dust
when the battery door is not installed.

2. If you are using a micro SD card for additional memory
or a mini SIM card with the 3G Data Modem (optional),
you can install them now before you install the battery
pack or at another time. See more details about these
cards in Chapter 2, Hardware Components, Micro SD
Cards and Chapter 8, 3G Data Modem, Install the Mini
SIM Card.

!

Chapter 1 Getting Started 5

3. Place the Li-Ion battery pack in the compartment.

Make sure the + and - symbols on the battery pack
label align with the symbols inside the compartment.

4. Replace the door and tighten the screws.

5. Plug the AC wall power charger that came with the

Allegro 2 into a wall socket. Plug the other end into the
DC power jack on the Allegro 2. The red LED on the
keyboard blinks when the battery pack is charging.

Attach the Hand Strap and Stylus Tether

A hand strap, capacitive stylus and tether are included with
the handheld.

Note: A stylus is not required to use the touchscreen. The

optimal way to make selections is by nger touch.

If the hand strap was not attached at the factory or you
want to move it to the other side, follow the diagram below
to attach it to the right or left side of the handheld:

One end of the stylus tether is attached to the stylus. To
attach the tether to the handheld, follow these steps:

1. Push the free tether loop through one of the tether

attachment points on the back of the handheld towards
the top.

Line up the symbols on the
case and the battery pack
as shown

6 Allegro 2 Rugged Handheld Owner’s Manual

2. Insert the stylus with the attached tether through this

loop and tighten the loop.

3. Place the stylus into the holder on the hand strap.

Perform Set Up

1. Press the power key . The handheld powers on and

begins the startup process. A splash screen is shown that
includes a progress indicator at the bottom.

2. A Microsoft® Windows Embedded Handheld screen is

shown.

3. The Update Time screen appears. Adjust the time zone,

date and time if necessary and tap OK.

4. You might be asked to restart the handheld to complete

installation.

5. The Home screen appears (the layout varies by model).

Chapter 1 Getting Started 7

6. Press the power key to suspend the handheld.

Charge the battery pack at room temperature (68°
F or 20° C) for 4 to 5 hours. While the battery pack is
charging, the red LED blinks. When it is fully charged, the
red LED is solid.

Install the Operating System in Other Languages

The operating system is provided in English by default. It
is also available in other languages. You can download
the operating system in one of these languages from our
website. Go to http://www.junipersys.com/Juniper-Systems-

Rugged-Handheld-Computers/support/Downloads/
Allegro-2. Full installation instructions are also available

here.

Home Screen and Windows Start Menu

You need to be familiar with two screens as you read
this manual and use the Allegro 2: the Home screen and
Windows Start menu.

Note: The orange then home key sequence toggles
back and forth between the Home screen and Windows
Start menu. The home key takes you to the Home screen.
The Windows soft key toggles between the Windows
Start menu and the last screen shown.

Home Screen

The Home screen is the main control center for the
Allegro 2. The content varies based on which model you
have and can be customized.

Title Bar

Dashboard
with Function
Gadgets

Shortcuts
to Favorite
Applications

Tiles/Soft Keys

8 Allegro 2 Rugged Handheld Owner’s Manual

This screen is automatically shown when the Allegro 2 is
turned on. You can get to it from any other screen by
pressing and releasing the Home screen key on the
keyboard.

Windows Start Menu

The Windows Start menu gives you access to all of the
applications on the Allegro 2.

You can get to it from any screen by tapping the Windows
tile (soft key) on the display or pressing the + Home
keys on the keyboard.

Navigating Around Your Allegro 2

Using Gestures and Making Selections

The Windows® Embedded Handheld operating system
enhances the ability of the handheld to recognize touch

gestures, making it easy to use a nger to navigate. Use of

the capacitive stylus is an option. The keyboard keys can
also be used.

Navigation options vary depending on the screen you are
viewing. Here is a partial list of options:

Vertical and Horizontal Movement

 Flick up, down, or sideways on the touchscreen.

Chapter 1 Getting Started 9

 For more precise positioning, touch, hold, and move the

screen up or down.

 Use the scroll bar if it is available.

 Use the navpad to move around on a screen.

 A horizontal scrolling menu is located on control panel

screens near the top.

Make a Selection

Using the Touchscreen

 Press or tap the function gadget or application icon you

want to select, turn on, activate, or turn off.

 Press and hold a function gadget to bring up a control

panel, menu, or list.

Using the Keyboard

 Use the up down right and left arrow keys on

the navpad to select (highlight) a gadget or icon on the
screen. A ring appears around the selection. System Info
has been selected below:

 Perform the selected action by pressing the return key

or the center action key . For dashboard gadgets like
Wi-Fi, one press of the return key shows you which icon
is selected, a second key press performs the action, and
a third key press turns the action off. For application icons
on the Start screen or in favorites, continue to use the
arrow keys on the navpad and return or action keys
until you get to the screen or menu you want.

10 Allegro 2 Rugged Handheld Owner’s Manual

Updates to the Operating System and Documents

Updates to the operating system and technical documents
are located on our website at www.junipersys.com/Juniper-

Systems-Rugged-Handheld-Computers/products/Allegro-2/
Support. Compare part numbers to see if you have the

most recent version of the Owners Manual and Quick Start
Guide.

View System Information for Your Allegro 2

To view your operating system version number, press the
System Info icon on the Home screen or go to Start >
Settings > System > System Information. Expand System ID.
Compare version numbers here and on our website to see
if your OS is current. Full installation instructions to update
the operating systems are also available at this website
location.

2

Hardware
Components

12 Allegro 2 Rugged Handheld Owner’s Manual

Hardware Components

This chapter discusses the Allegro 2 Rugged Handheld
hardware features and usage.

Keyboard Features

The Allegro 2 has a numeric keyboard, function keys, and a
QWERTY keyboard. The keys are sealed and have backlight
illumination. Some keys and LEDs are programmable.

Chapter 2 Hardware Components 13

Key Press and

Release

Shift +

Key Press

Blue +

Key Press

Orange

+ Key Press

F1 F7 Show

orange key
menu in
browser

F2 F8

F3 F9

F4 F10 Toggle

backlight
off and on

F5 F11 Turn

backlight
down in
increments

F6 F12 Turn

backlight
up in
increments

7 &

8 *

9 (

Escape Task

Manager

4 $

5 %

6 ^

Back-space
(Delete)

Enable or
disable
touchscreen

14 Allegro 2 Rugged Handheld Owner’s Manual

Key Press and

Release

Shift +

Key Press

Blue +

Key Press

Orange

+ Key Press

Enter (return) Select OK

or X on the
screen

1 !

2 @

3 #

0 )

Move left
cursor

Home Volume

down

Move right
cursor

End Volume up

Move up
cursor

Page up Brightness

up

Move down
cursor

Page down Brightness

down

Action

Home screen Start screen

Blue
command
(sticky on
second
press)

ALT
command

Left tab
(back)

Keyboard
brightness
down

Right tab
(for ward)

Keyboard
brightness
up

Chapter 2 Hardware Components 15

Key Press and

Release

Shift +

Key Press

Blue +

Key Press

Orange

+ Key Press

Control
command
(sticky on
second
press)

Orange
command
(sticky on
second
press)

w W @ Wi-Fi

Control
Panel

t T % Task

Manager

p P ) Power

Control
Panel

a A ~ Record

audio note

s S l Sensors

Control
Panel

f F [ Flashlight

toggle

g G ] GNSS

Control
Panel

c C ; Launch

camera

b B ‘ Bluetooth

Control
Panel

n N < Notes

16 Allegro 2 Rugged Handheld Owner’s Manual

Key Press and

Release

Shift +

Key Press

Blue +
Key Press

Orange

+ Key Press

m M > Modem

Control
Panel

Shift
command

 Shift, one

key press

 CAPS lock,

two key
presses

 Release

CAPS lock,
three key
presses

Power

 Suspend

or resume,
one key
press

 Open

Power
Menu,
press and
hold

Chapter 2 Hardware Components 17

Orange Power Key Menu

To view the orange power key menu on your browser, press
the orange + F1 keys.

Programmable Keys

The F1 through F6 function keys, home key, and action
key can be set up programmatically. These keys can also be
selected to launch applications or functions from the
Buttons menu as follows:

1. To bring up the Program Buttons menu, select the

Settings icon on the Home screen, and then Personal
> Buttons. Or, go to the Start screen by selecting the
Windows soft key or pressing the shift + home
keys, then selecting Settings > Personal > Buttons. Under

1. Select a button, a list of programmable keys and their
current assignments is shown.

18 Allegro 2 Rugged Handheld Owner’s Manual

2. Select the key you want to reassign.

3. At the bottom of the screen under 2. Assign a program,

select the down arrow key to display a list of programs
and functions. Select the item you want to reassign to
the selected key.

Keyboard Backlight

Make keyboard brightness adjustments by pressing the
orange + forward tab or back tab keys to increase
or decrease the keyboard brightness. You can also use the
Backlight control panel located at Start > Settings > System
> Backlight. Select the External Power screen or Battery
Power screen from the horizontal menu near the top of the
screen.

Move the Keyboard slider up to brighten the backlight or
down to dim it. Dimming the keyboard backlight saves
battery power when the Allegro 2 is in use.

Chapter 2 Hardware Components 19

Note: The keyboard backlight turns off when the display
backlight dims or the Allegro 2 is suspended.

Display and Touchscreen

The Allegro 2 has a bright color display and capacitive
touchscreen with a diagonal viewing area of 4.2 inches
(107 mm). It is easy to view outdoors and is sealed against
water and dust. The Windows® Embedded Handheld
operating system enhances the ability of the Allegro 2 to

recognize touch gestures, making it easy to use a nger

to make selections and navigate. You can also use a
capacitive stylus.

Display and Touchscreen Settings

Type and Orientation

To adjust the display settings, including the text size and
orientation, go to the Screen control panel by pressing Start
> Settings > System > Screen.

The screen is designed to be used in landscape orientation.

Note: Capacitive touchscreens do not need to be aligned.

Touchscreen Modes

The touchscreen is optimally designed for nger use. The

default touchscreen mode can be adjusted to best match
your application and environment, especially if you are
using a capacitive stylus.

20 Allegro 2 Rugged Handheld Owner’s Manual

To adjust the touchscreen prole, go to the Touch control

panel by pressing Start > Settings > System > Touch. Modes

for nger or stylus use are shown.

Select the preferred mode, and tap Load. Do not interrupt
the loading process. You can try different modes to see
which one works best for you.

Zooming in on the Display

Zooming in on the display increases the view by 50 percent
and makes selecting content much easier.

Zoom options:

 Hold-to-Zoom - The Hold-To-Zoom feature allows a quick

method to zoom into a small feature on the screen.

Note: A key is not set to launch this feature by default. To
use this feature, go to the Buttons control panel, Program

Chapter 2 Hardware Components 21

Buttons screen to assign a key to launch the function.
Select the Windows soft key or press the shift +
home keys, then Settings > Personal > Buttons.

Press and hold the assigned key and tap on the screen in
the area on which you want to zoom. The screen focuses
on that location. Make selections as desired. Release the
key to return to the regular screen size.

 Magnifying glass - Tap on the title bar at the top of the

screen to display the pop-up icons. Select the magnifying
glass on the left.

This zooms in on the content. Move the screen around

with your nger until you nd the information you want.

Select the magnifying glass symbol in the upper right
corner of the screen to return the view to the regular size.

Display Backlight Settings

The display backlight can be toggled off and on by
pressing the + F4 keys.

The default setting for the brightness of the display backlight
is 80%. Adjust the display brightness by pressing a brightness
down key sequence: + Up Arrow or + F6, and
brightness up key sequence: + Down Arrow or
+ F5. You can also make brightness adjustments through
the Backlight control panel by pressing Start > Settings >
System > Backlight. External Power and Battery Power are
adjusted on different screens. Select these screens from the
horizontal scrolling menu near the top of the screen.

22 Allegro 2 Rugged Handheld Owner’s Manual

Move the Display slider up to brighten the backlight or
down to dim it.

Dimming the Display Automatically

The display has a minimum brightness setting that it dims
to when the Allegro 2 is idle for the time interval indicated.
The display backlight dims by 50% or more, so the display
is still partially visible. You can adjust the dim time interval
(see the previous Battery Power screen) for battery and/
or external power. Dimming the display backlight saves
battery power.

To bring the backlight back up to the full brightness setting,
tap on the dimmed display.

Note: The Allegro 2 can be set up in subdued lighting
(tactical) mode. Refer to Chapter 3 for instructions.

Turning the Screen O Automatically

You can set up the display backlight to turn off after set
intervals. Tap on the top title bar from any screen, and
select the battery icon from the list of applications that
appears.

Chapter 2 Hardware Components 23

Alternately, go to the Backlight control panel. Press Start >
Settings > System > Backlight. Near the bottom of the screen

it says “Adjust Power Settings to conserve power.” Select the
hyperlink power (see the previous Battery Power screen).

The Power control panel appears. Select Advanced from
the horizontal scrolling menu near the top of the screen.
For battery and external power, select how long the screen
stays on when it is not in use. Shorter times save battery
power.

Disabling and Enabling the Touchscreen

You can disable the touchscreen. This is useful when you
are running an application and you want to see the screen
while avoiding accidental touchscreen activation. You can
move around and make selections using the keyboard. The
touchscreen can also be disabled for cleaning purposes.

When the touchscreen is disabled, this icon is shown in the
title bar until the touchscreen is enabled again.

 Press the + backspace keys to toggle the

touchscreen on and off.

 Press and hold the power key to display the Power Key

menu. Select Disable TS. To enable the touchscreen using
this menu, use the down arrow key to highlight Enable
TS, and press enter .

24 Allegro 2 Rugged Handheld Owner’s Manual

Power Management

The Allegro 2 uses a Li-Ion rechargeable battery pack.

CAUTION: Only use batteries designed for the Allegro 2 from
an approved vendor. Use of non-approved batteries may
void your product warranty.

Charging the Battery Pack

To charge the battery pack, suspend the handheld, then
refer to the instructions in Chapter 1, Getting Started. It
typically takes 4 to 5 hours to fully charge a battery pack.

We recommend that you keep the handheld battery pack
charging when it is not in use for up to two weeks. When you
plug the handheld into the wall charger that comes with it,
the batteries are prevented from being overcharged.

The Li-Ion battery pack is charged most efciently at room

temperature (68°F or 20°C). The battery pack will not charge
if it is too hot or too cold.

CAUTION: The Allegro 2 is not sealed against water and dust
when the battery door is not installed properly.

Battery Life

Battery life on a full charge can be 20 hours or more. This
varies depending on the applications used, backlight usage,
and radio usage.

To see the remaining battery power, tap on the top title bar
from any screen and select the battery icon from the list of
applications that drops down.

!

!

Chapter 2 Hardware Components 25

The Power control panel appears, displaying the remaining
battery power.

Battery packs last approximately 1,000 to 3,000 charging
cycles before they need to be replaced. This is impacted by
applications and environmental factors.

Depending on the current charge on the battery, you may
see different displays when turning on the unit. If the battery
is completely discharged, you will see the following image.

26 Allegro 2 Rugged Handheld Owner’s Manual

If the battery has some charge, but not enough to boot the
unit, you will see this image.

In either case, you will need to connect the unit to external
power to charge the battery. This display will continue until

the unit has enough of a charge to nish the boot process.

Depending on the charge of the battery, this can take up
to four hours.

The Allegro 2 is designed to run in either of two power states,
battery power, or external power with battery installed.
The unit is not designed to run on external power without a
battery. Doing so can damage internal components of your
unit and void the warranty.

Summary of Options to Reduce Power Usage

You can adjust some settings to preserve power:

 Turn off the display (suspend) after a set interval. See

Display Backlight Suspend Interval earlier in this chapter.

 Dim the backlight after a set interval. See Adjusting the

Keyboard Backlight and Adjusting the Display Backlight
earlier in this chapter.

 Disable radios when not in use. Turn radios off from the

Home screen or press Start > Settings > Connections >
Wireless Manager.