Jung FRWM-IP-GATE Operating Manual
FRWM-IP-GATE
IP-GatewayOperating Manual
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Operating Manual: FRWM-IP-GATE - IP-Gateway
EN
The original version of this instruction has
been prepared in German in accordance
with DIN EN 82079-1.
Table of Contents
1 Notes on the operating manual 3
2 Safety instructions 9
3 Overview 14
4 Commissioning and setting up 16
5 Reset 25
6 Installation variants 26
7 Notications 31
8 Troubleshooting 34
9 Maintenance 46
10 Decommissioning 48
11
Accessories, spare parts and service
48
12 Glossary 49
13 Technical data 50
14 Alarm and alert tones 52
EN
Operating Manual: FRWM-IP-GATE - IP-Gateway
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EN
1 Notes on the
operating manual
We are glad that you have chosen our
product and we would like to thank you
for your trust!
This operating manual contains information and instructions for safe installation,
commissioning, setup and maintenance, as
well as proper operation of the IP gateway.
The operating manual is intended to increase the reliability and life cycle, and
to help avoid hazards and downtime, or
a loss of warranty claims. It is absolutely
necessary that the operating manual is
read and understood.
For a better readability, the IP gateway is
hereinafter referred to as "gateway" or
"device" and the smoke alarm device with radio link is referred to as "smoke alarm device".
1.1 Validity of this operating manual
The operating manual only applies for
the gateway.
1.2 Applicable documents
The gateway is used in combination with
the manufacturer’s smoke alarm devices
with radio link (e.g., FRWM100WW). In
addition to this operating manual, also
observe:
The Quick Reference Guide provided
with the device
• The operating manual for
the smoke alarm device
• FAQ for the web app
under
the menu item "Help/FAQ"
• New features of the web app under
the menu item "Help/Features"
The operating manual of the IP gateway
is not provided in printed form with the
device. The current version of this manual
is available at:
jung.de/en
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f If you have questions about the product
or require help with the installation,
please contact our product support
department by telephone at
+49.23 55.8 06-0. You can reach our
product support department on working days during normal business hours.
1.3 CE conformity
Albrecht Jung GmbH declares that the IP
gateway is compliant with the fundamental
requirements and other relevant provisions
of the following directives:
• R&TTE Directive 2014/53/EU
• Environmentally compatible design for
energy-related products 2009/125/EC
• Waste Electrical and Electronic Equip-
ment Directive (disposal) 2012/19/EU
• Restriction on the use of certain haz-
ardous substances in electrical and
electronic equipment 2011/65/EU
in accordance with:
• EN 301 489-1 V1.9.2
• EN 55022
• EN 300 220 V2.4.1
(receiver category: 2)
The CE Declaration of Conformity
is available from the manufacturer under the following reference number: FRWM-IP-GATE
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1.4 Symbols used
Various markings and symbols are used in
the text in the operating manual.
These are explained below.
Warning symbol in warning labels
Additional information and guidelines
(1) Numbered action steps
f Symbol for an instruction or a
required action
5 Result of an action
4 Problem associated with an action
• Symbol for a list
Light signal of the signal LED
Length of the signal tone or interval
Alarm volume of a signal tone
Symbols from the current web app
Edit
Main menu
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1.5 Copyright
All rights are reserved, particularly the
rights of duplication, distribution and trans
lation. No part of this operating manual
may be reproduced in any form, or processed, duplicated, or disseminated using
electronic systems without written permission of
Albrecht Jung GmbH
.
1.6 Limited warranty
When used and serviced as intended,
Albrecht Jung GmbH
warrants a defect-free
device only for the original purchaser of this
product that was purchased either from
Albrecht Jung GmbH
directly, or through an
authorized reseller, for a period of 2 years
from the date of purchase. The limited warranty is not transferable and does not apply
to buyers who have purchased the device
from a reseller who is not authorized by
Albrecht Jung GmbH
. This also applies for
online auctions, but is not limited thereto.
Rights arising from statutory regulations
remain unaffected by the limited warranty
.
f Please keep your receipt as proof
that the device has been purchased
from Albrecht Jung GmbH or from
an authorized dealer, and as a proof
of purchase date.
This receipt is mandatory for any warranty
claims! The limited warranty will be granted only if the device is used in accordance
with the operating manual. The limited
warranty does not cover claims resulting
from accidents, misuse, application errors,
negligence, or the warranty exclusion criteria described below.
1.7 Warranty exclusion criteria
Physical/mechanical damage
If the device has been damaged, e.g., the
housing has been broken or the device has
been opened, any warranty claim shall be
forfeited. The same shall apply to subjecting the device to any form of force, which
does not cause physical damage to the
device, but does cause damage inside the
housing (e.g., the electronics).
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Contamination
If the device is externally and/or internally
contaminated by adhering substances
(excessively contaminated), any warranty
claim shall be forfeited. Paint and similar
substances on the surface of the device
and within the housing of the device shall
be considered as contamination.
Moisture damage/corrosion
If the device, and in particular its electronics, are damaged by moisture of any kind,
any warranty claim shall be forfeited. Thus
moistureisnotonlytheexposuretouid,
but also regular, above-average exposure
of the device to humidity (> 70%). Liquids
and high humidity can damage the electronics of the device by causing corrosion.
Thermal damage
If the device has been exposed temporarily or continuously to a temperature
below 0°C or above 70°C, any warranty
claim shall be forfeited.
Excessive rechargeable battery load
The device's rechargeable battery is used
for emergency power supply (e.g., during
a power failure) and it can be recharged a
limited number of times. Excessive device
operation via this rechargeable battery
and premature consumption of the limited number of charge cycles can cause any
warranty claim to be forfeited.
Observe with the following before submitting a warranty claim:
f Check if at least one of the
aforementioned warranty exclusion
reasons is present.
f Bear in mind also that there are
sufcienttechnicalcapabilitiesto
determine, when submitting a
warranty claim, whether the device
has really been used as intended,
and therefore if the warranty claim is
justiedorunjustied.
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Albrecht Jung GmbH
expressly reserves
the right to charge a person who makes
a warranty claim although at least one of
the aforementioned warranty exclusion
reasons is present, for the costs associated
with the necessary technical examination
of the facts.
1.8 Disclaimer
Except for the limited warranty described
herein,
Albrecht Jung GmbH
assumes no
additional explicit or implicit liability under
the applicable statutory provisions. This
shall also extend to any liability in relation
to tradeability and/or suitability for a particular purpose under any implied liability
which nevertheless exists under the law;
the after-sales services shall be limited to
the duration of this warranty.
1.9 Limitation of liability
Y
our rights are limited to the repair or replacement of this device as shipped.
Albrecht Jung GmbH shall accept no liability for any special, incidental or consequential damages, including, but not limited to, resulting loss of revenue, loss of
prots,restrictionsoftheuseofsoftware/
hardware, loss or recovery of data, cost of
substitute equipment, downtime, damage
to property and claims by third parties as
a result of contractual, statutory or tort
recovery claims arising out of warranty, regardless of any other warranty, limited or
implied by the law, or in the event that the
limited warranty shall not apply, the liability
of Albrecht Jung GmbH shall be limited to
the purchase price of the device.
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2 Safety instructions
2.2 Intended use
The gateway is designed for the following purposes:
• Communication with the
manufacturer's smoke alarm
devices (e.g., FRWM100WW) and
relaying information (e.g., smoke
alarm) to the user via the Internet
• Use for smoke alarm devices in
private households and small,
commercially used areas with
typically occurring frequency
of smoke alarms
Note the following when using the gateway:
f Only use the device with the power
unit and power cable provided.
f Use the device only as intended
and in a technically perfect condition.
2.1 Representation and structure of
warning labels
The warning labels are action-oriented;
they are structured and graded as follows:
CAUTION
Type and source of the risk!
Explanation about the type and source.
f Measures to avert the risk.
CAUTION
Potential minor injuries, material or
environmental damage.
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2.3 Unintended use
The device must not be used for the
following purposes:
• Communication with
smoke alarm
devices
from another manufacturer
• Firealarmsystemasspecied
in EN 54 and DIN 14675
• Testing of the alarm function by
intentionally triggering alarms in
excess of the afore-mentioned
frequencies. If there are more
than 3 smoke alarms per year,
thiscanblockthenotication
function of the gateway
• Monitoring rooms with
foreseeable regular/frequently
occurring smoke development
• Any use that is not expressly
described as permitted in
this operating manual
Exceptions to the above require a written agreement with the manufacturer.
2.4 General safety information
The general safety information describes
all measures to ensure safety thematically
and applies at all times.
General information
Neither the gateway nor the smoke alarm
devices connected to it directly transmit
analarmtoanofcialentitythatcanprovidehelp (rebrigade).Thegatewayis
subject to strict quality controls during
production. In addition, a function test is
performed before delivery. Nevertheless,
unexpected malfunctions can occur. The
manufacturer is not responsible for timely
forwarding of an alarm and accordingly
accepts no liability if an alarm is not or
forwarded or not promptly forwarded
to the user (e.g., failure of the Internet
connection).
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Data security
The device can communicate with smoke
alarm devices and report information
(e.g., smoke alarm) to the user via the Internet.
Relative to data security, the manufacturer
warrants the following:
• Your gateway sends data via the
Internet with strong encryption
and an individual key
• Personal data is treated
withstrictcondentialityby
Albrecht Jung GmbH
• All information concerning residen-
tial addresses, as well as positions
of smoke alarm devices, is optional
• Forwarding of alarms to systems of
third party providers is only possible
if you make these settings yourself
• The web app does not process
any data concerning the position
of your smartphone, the gateway
or the smoke alarm device
• On request, Jung product support
will delete your data from its IT system
Replacing the rechargeable battery
Under some circumstances you must replace the rechargeable battery, e.g., if the
provided rechargeable battery is defective
or if the charge cycles have been used up.
CAUTION
Injuries due to use of non-authorised rechargeable batteries!
Rechargeable batteries that are not
authorised by the manufacturer can
explode or ignite. This can result
in chemical burns and other burn
injuries. It can lead to limitations in
the functionality and total failure of
the gateway. Guarantee and warranty
claims can no longer be accepted.
f Only use the rechargeable batteries
speciedbythemanufacturer
(3.6 V, NiMH, AA-LSD-NTC).
f Please observe chapter 9.3
“Replacing the rechargeable
battery” on page 47.
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External inuences
Externalinuencescancausemalfunctions
and damage to the device as well as the
rechargeable battery.
Protect the device from:
• Moisture
• Cold
• Direct sunlight and excessive heat
(damage to the rechargeable battery)
• Dustandnedust
• Spiders and insect infestation
• Grease
• Nicotine and paint fumes
• Paintnishes(e.g.,wallpaint)
• Adhesives
• Contamination of any kind
Immersion in water
Immersion in water can damage the
device.
f Do not immerse the device in water.
Opening the device
The device is a closed system. Any tampering with the device, in addition to the
loss of the limited warranty and statutory
warranties, also means that the device
cannot and must not be used as intended.
f Do not open the device.
Exception:
f See chapter 9.3 “Replacing the re-
chargeable battery” on page 47.
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EN
Sensitive components
The device consists of sensitive
components.
f Do not throw the device.
f Do not let the device fall.
f D
o not exert any pressure on the
device.
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3 Overview
Basic functions
The basic functions of the device are:
• Sending warnings (e.g., smoke alarm)
of the connected smoke alarm
devices, to the user via SMS or email
• Read-out and analysis of measured data
of the connected smoke alarm devices
Notication
Intheeventof arealarm,thegateway
canrelayanotication viaSMSoremail.
As an option, you can order the call-onalarm function in addition.
In the web app you can specify who receives
thealarm(seechapter4.13“Notication”
on page 22).
The gateway itself does not generate any
alarm signal.
3.2 Controls
The gateway is controlled using buttons
with signal LEDs. You must be able to see
the light signal, even when the buttons
are pressed.
3.1 Function
Fig. 1
1
2
3
4
Mode of operation
1 Internet
2 Server
3 Web app
4 "Apartment" with gateway,
smoke alarm device and router
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IMPORTANT:
Only press the buttons to the point
that you feel a resistance, and keep
them pressed in that position.
2 3 4 51
Fig. 2 Gateway controls
1 Battery compartment
2 Radio button (A) with signal LED
3 Gateway button (B) with signal LED
4 Port for power unit
5 LAN port
Battery compartment
The installed energy reserve (rechargeable
battery) is used as to protect the gateway
from failure during an interruption of the
power supply (e.g., power outage). In this
case the energy supply is assured over a
period of at least 2 hours.
When power supply via the grid connection is restored, the rechargeable battery will be recharged.
Radio button (A)
The radio button (A) is used to set up and
delete radio connections between gateway
and smoke alarm devices.
Gateway button (B)
The gateway button (B) has 3 functions:
• Mute in battery mode
• Switch-off after unplugging the
power cable on the device
• Resetting the connection
settings to the router
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Signal LEDs
The signal LEDs in the radio button (A) and
gateway button (B) show status messages
(e.g., at commissioning and set-up).
Connection for the power unit
The mains connection is used for the
energy supply of the gateway via power unit and power cable. By plugging in
and unplugging the power cable on the
device, you switch the gateway on or off
(see chapter 4.16 “Switching off the gateway” on page 24).
By unplugging the power unit from
electrical outlet, you bring the
gateway into battery operation.
LAN port
The LAN port connects the gateway to
the router via the LAN cable. It is strictly
required for the installation.
4 Commissioning and
setting up
The operating manual describes initial installation of the gateway in combination
with smoke alarm devices when using
the web app.
f It is essential that you follow the
actionstepsinthespeciedorder
for successful installation.
f For other types of installation, e.g.
installing the gateway in an existing
radio group, see chapter 6 “Installa-
tion variants” on page 26.
f Observe the notes in the web app.
f Only use the power unit and power
cable supplied with the device.
f Removetheprotectivelmfrom
the power unit and the gateway.
4.1
Requirements for commissioning
Prior to commissioning, ensure the following at the installation location:
• Internet connection
• Router with LAN port
• LAN or WI-FI connection
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• For WI-FI:
WLAN-SSID (WI-FI name), password
and encryption type must be known
• At least one FRWM smoke alarm device
• Gateway in default state
(see chapter 5.1 “Gateway
reset” on page 25)
• End device for web app
operation: smartphone, tablet
or PC with Internet browser
4.2 Open the web app
f Open the web app in the browser:
www.jung.de/APP-FRWM-IP-GATE
4.3 Register as a user
If you do not already have access to the
webapp,setupyouruseraccountrst:
(1) In the web app’s start-up screen,
click “Register”.
(2) Enter your email address and
choose a password.
The email address will be your
user name.
(3) Check the “I accept the Terms and
Conditions” check box.
(4) Click “Complete registration”.
5 Registration successful.
4.4 Log-in
(1) On the start-up screen, enter your
user name (email) and password.
(2) Click “Log in”.
5 Web app log-in successful.
5 Empty device list appears.
4.5 Adding a gateway (web app)
(1) Click on “add a device”.
(2) Assign the gateway to a room.
(3) Enter the serial number on the
name plate of your gateway.
5 “Gateway” is shown as the type and
“JUNG” as the manufacturer.
(4) Enterthevericationcodeonthe
name plate of your gateway.
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