JTECH ServerCall J1703, ServerCall J1704 User Manual
User Manual
800.321.6221
©2017 JTECH, an H ME Company logo and prod uct names are registered t rademarks of HM Electron ics, Inc. All rights res erved. Part Number: MPGRG-1
ServerCall® Paging
Model Number: J1703, J1704
User Manual Date:
05/09/2017
w/Rugged Staff Pagers
User Manual
2
800.321.6221
ServerCall Paging, Rugged Staff Pagers
Model Number: J1703, J1704
Components
Your ServerCall® paging system is comprised of three key elements:
> The JTECH ServerCall Transmitter
> The Rugged Staff Pagers
> The Rugged Pager Charger
Quick Setup
> Mount the ServerCall transmitter to the cook line using the included brackets. Bracket can also be used as a
stand by reversing its position on the back of the transmitter.
> Lock the antenna to the connector on the transmitter by placing antenna on connector and twisting left to
lock in place.
> Plug the power supply into the transmitter and then into a standard outlet. A surge protector is
recommended.
> Ensure that the transmitter and power supply are away from heat lamps, steam tables and water.
> Compile charger base(s) and plug charger power supply into charger and then into a standard outlet. Surge
protection is recommended for charging bases.
> Add pagers to charger slots. You will see a BLUE light on each pager. This light indicates the charging status.
o ‘LO’ on the number display: Battery is below 20% charged and SHOULD NOT currently be used.
o Flashing BLUE: Pager is charging and CAN BE available for use.
o Solid BLUE: Pager is fully charged.
o Allow 4 hours for a complete charge of the pagers.
System Use
Overview
> Server takes or is assigned a pager for the shift..
> Write the server’s name next to the pager number with a white grease pencil (included).
> When needed, press the number that corresponds to the server’s name when they should be called.
> When the server returns to pick up the order, press the number again to cancel the page.
Paging Options
You have the option to send a single, double, or triple vibration to the server. Different vibration patterns can indicate
different parts of the restaurant, such as Bar or Salad.
By default, all messages are sent as a SINGLE vibration. To send 2x or 3x vibration patterns, press the corresponding
button on the transmitter PRIOR to selecting the server’s number.
User Manual
3
800.321.6221
ServerCall Paging, Rugged Staff Pagers
Model Number: J1703, J1704
Re-Page Feature
By default, Servers will be paged 3 times before the page is escalated. Each page is indicated by a colored LED on the
transmitter.
> GREEN – 1st page has been sent to server
> YELLOW – 2nd page has been sent.
> SOLID RED – 3rd page has been sent.
> FLASHING RED – page not canceled, manager has been notified.*
*When used with a Manager’s messaging pager, the manager will receive a page with the number of any server who
has not cancelled their page.
Additional information is available in the SYSTEM PROGRAMMING section of this manual.
Page All
ServerCall has two PAGE ALL options available.
ALL PAGE – will page all servers
MGR ALL – will page all managers (requires message pagers)
> Press and HOLD the appropriate button until it stops beeping and flashing and you hear a short tone (5
seconds).
> Server pagers will vibrate 4x
> Manager pagers will receive a message.
System Configurations
System Default Configuration
The paging system was set to default settings listed below prior to shipment.
> Current time is set.
> Out of Range is set to OFF
> Pagers are set to vibrate for 15 seconds.
To enter programming mode, on the transmitter, press SETUP, use password 1379 and press ENTER.
Use the 2X button and the 3X button to scroll or choose the menu option.
Once you have saved your changes, press CANCEL until you return to the main screen.
Set Current Time
> Scroll to SET CURRENT TIME.
> Set Hours, Press ENTER.
> Set Minutes, Press ENTER.
> Press 2X or 3X for AM/PM.
> Press ENTER to save.
> Press CANCEL to exit.
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