JTECH GuestCall IQ User Manual
800.321.6221
©2017 JTECH, an HME Company logo and product names are registered trademarks of HM Electronics, Inc. All rights reserved.
GuestCall IQ®
All in One Paging System
User Manual
2
800.321.6221
IQ All in One
Model Number: IQAIO
Transmitter Overview
Paging System Setup
Base Station and Charging Unit Setup
1. Lock the antenna to the lower left corner of the sending unit. Fit o
over plug and twist left to lock antenna in place.
2. Plug the GuestCall sending unit A/C adaptor (Large tip power
supply) into left side (near antenna) of the sending unit.
3. Plug the power supply into a standard 110 outlet.
4. Seat the pagers into the charging slots until they “click”. Pagers do
not have to be in numerical order. You should see a RED light
appear on each pager. This light indicates that proper charging is taking place. The pager
number LED will illuminate if you’re using IQ pagers with a digital display. When you
remove a pager from its charger, it will display a demonstration page for 5 seconds.
NOTE: Only use the AC adaptor supplied with your system! The use of non-approved power supply will invalidate
the warranty. Also, use some type of surge suppressor on all power supplies for protection. Power surges are not
covered under system warranty.
Pager Charging Slots
DC Jack for
power supply
BNC Connector for
Antenna
LCD Display
USB Connector
(Not used on this system)
Charging Jack for
additional charging base
User Manual
3
800.321.6221
IQ All in One
Model Number: IQAIO
Transmitter Operation
The GuestCall All in One IQ® system is plug and play ready. After the proper connections are made, the system will be
ready for use. Pagers will quick charge to full capacity in only two hours.
Default Set-Up
Current time is set
Range test is OFF. Testing range is only necessary for very large properties.
Pagers are set to FLASH & Vibrate when paged.
Duty Alert is OFF
Out of Range alert is OFF
This configuration should be satisfactory for most locations. Should the need arise to make any configuration changes
follow the instructions below. If you have difficulty call our customer service department at 800-321-6221 and a
technician will be happy to walk you through the process.
Paging the Pager
To alert a pager, simply press the pager number on the transmitter keypad followed by the “SEND” key. For example,
press “11 – SEND” and pager #11 will signal. IQ pagers will signal for one minute and then reset. The alert time can be
adjusted via the transmitter. Please see programming instructions below. You can reset any pager by inserting it into a
charger slot.
Locate / All Page Feature
This feature causes ALL pagers (that are not charging) to signal at once. This feature is useful when you are closed and
would like to locate any misplaced pagers around your facility. To locate ALL pagers, press “1249 - SEND”. Any pager
not on a charger will signal. Search for the missing pagers by listening for the beep or voice call and looking for flashing
lights. Remember to check the parking lot and look in the bushes! After finding all the missing pagers, put them on a
charger to stop the “locate” alert. Never use the locate feature while pagers are with the guest as all the pagers will
alert at once!!!
System Programming
Enter Programming Mode
1. Press the “SETUP” button.
2. Enter the password “1379” followed by “enter”.
3. If the password is accepted, the display will show “Use * to scroll to menu options”.
4. Use the “*/Menu” key to scroll through the different menu options.
5. Press “CANCEL” to exit the system programming menu.
User Manual
4
800.321.6221
IQ All in One
Model Number: IQAIO
MENU OPTIONS
Set the Current Time
1. At the “Set Current Time” menu, press the “ENTER” key.
2. Set the hour, then press the “ENTER” key.
3. Set the minutes, then press the “ENTER” key.
4. Use “1 or 2” key to select AM or PM, then press the “ENTER” key.
5. After the correct time is set, press the “ENTER” key to accept. Press the “CANCEL” key to exit the system
programming menu.
Set the Sleep Shutdown Time (Factory Default: OFF)
This system has an “ALL SLEEP” function that turns off all battery pagers (RNUM Vibe Only pagers) at once,
automatically. You do not need to use this function if your system is completely rechargeable.
To turn this feature “ON” or “OFF”:
1. At the sleep shutdown menu, press “#/Select” key to turn the sleep shutdown to “ON” of “OFF”.
2. Press enter to go back to the main menu.
Change Shutdown Time
1.
At the sleep shutdown menu, press “# /Select” key to turn the sleep shutdown to “ON”.
2.
Press the “Enter” key.
3.
Set the hour then press “ENTER” key.
4.
Set the minutes and press “ENTER” key. Use the “# /Select” key to select AM or PM. After the
correct time is set, press the “ENTER” to save. Press the “CANCEL” key 2 times to exit the systemprogramming menu.
Out of Range
With this feature, the pagers will signal (beep or voice) when taken out of range of the transmitter to inform the staff
that they are too far away and will miss their page. The alert will automatically stop when they step back within range.
Turning the Out of Range On/Off
Remove all pagers from the charging unit or unplug the power supply that is connected to the first charging
rack.
At the Out of Range menu, press the #/Select key to turn the out of range ON or OFF.
Press the ENTER key.
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