jotron Phontech 6200 User Manual

Jotron AS| Phontech 6200: Call Logging Unit
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Jotron AS| Phontech 6200: Call Logging Unit
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The information in this book has been carefully checked and is believed to be accurate. However, no responsibility is assumed for inaccuracies. Jotron AS reserves the right to make changes without further notice to any products or modules described herein to improve reliability, function or design. Jotron AS does not assume any liability arising out of the application or use of the described product.
Jotron AS| Phontech 6200: Call Logging Unit
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TABLE OF CONTENTS
..................................................................................................................................................... I
1 CALL LOGGING WEB INTERFACE ........................................................................................... 1-1
1.1 LOGGING ON TO THE CALL LOGGING WEB INTERFACE ..................................................................... 1-1
1.2 USERS / PINS PAGE ................................................................................................................ 1-2
1.2.1 USERS ......................................................................................................................................... 1-2
1.2.2 PINS............................................................................................................................................ 1-3
1.2.3 EXPORT OF USERS AND PINS ............................................................................................................ 1-4
1.2.4 IMPORT OF BALANCES .................................................................................................................... 1-4
1.3 INDIVIDUAL USER AND PIN PAGES .............................................................................................. 1-5
1.3.1 USER PAGE ................................................................................................................................... 1-5
1.3.2 PIN PAGE .................................................................................................................................... 1-6
1.4 REPORTS PAGE ..................................................................................................................... 1-7
1.5 PAYMENT PAGE .................................................................................................................... 1-8
1.6 BILLING RATES PAGE .............................................................................................................. 1-9
1.7 SETTINGS PAGE .................................................................................................................... 1-11
Jotron AS| Phontech 6200: Call Logging Unit Web Interface
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1 WEB INTERFACE
1.1 LOGGING ON TO THE CALL LOGGING WEB INTERFACE
The call logging interface can be reached through any modern web browser. First we must locate the address of the storage unit that is currently used for call logging.
This address can be either in the Phontech 6200 Configuration Application found under the Phontech 6200 Storage Settings that is described in the Installation Manual. The address we are looking for can be found in the “Call logging unit” dropdown box as seen on the picture below.
Figure 1 - Location of Selected Storage Unit
You can also find the address of the call logging unit by looking in the Information menu on the front panel display on the physical unit. Click any of the navigation buttons to clear the Jotron logo and click the Enter button when you are at the Information menu item. Then click Enter again on the Number and IP item. The address will now be displayed on the screen.
Once we have found the address we can access the call logging web interface by entering this address into a modern web browser. You will be greeted with a username and password prompt where you have to enter the username and password that has been configured in the Phontech 6200 Storage Settings. The default username and password are both “admin”.
Jotron AS| Phontech 6200: Call Logging Unit Web Interface
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P/N: 89459 (v.A)
If the correct username and password has been entered, you will be directed to the welcome screen for the web interface as shown below.
Figure 2 - Phontech 6200 Call Logging Web Interface
This page displays a short description of the different pages that can be accessed on in the web interface.
1.2 USERS / PINS PAGE
The Users / PINs page displays a list of all the users and PINs in the system. This is also the gateway to see call records for individual users or PINs.
1.2.1 USERS
The first part of the page lists all the users (a user is a single extension) that are configured on the system as well as the balance on their current account. The list can be navigated in by either using the search box in the top right of the list or by using the arrows or page numbers at the bottom right of the list.
All of the users in the user list are automatically configured when users are added or removed through the configuration application for the entire system. It is not possible to add or remove users by other means. The user balances are updated automatically if trunk lines on the system are configured to use extension based balance tracking.
The right-most column in the user list is a button that will reset the given user’s balance back to 0. At the bottom of the table there’s a button that will reset all of the users balances with a single click.
To see detailed call reports for a single user, click on the extension for that particular user. This will open the page for this individual user which is further explained in chapter 1.3.
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