www.johnsonandstarley.co.uk
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6.1 Fault Codes
Code Fault Reason Action
N/A Boiler will not run No call for heat to boiler control board
Check all external controls (if fitted)
Check settings on time clock
Check settings of boiler controls
1 Flame lockout after several attempts Flame not detected
Check gas supply and gas cock
If burner lights, check flame sensor and wiring to control
board
Check operation of gas valve
2 False flame False flame sensed Check wiring on ESYS
3 High water temp limit
Air in boiler
No water
Vent boiler
Check automatic bypass setting
Check that flow temp sensor is clipped to flow pipe
Check pump
Check secondary heat exchanger for blockage
5 No tacho from fan Fan not running or wiring fault
Check that fan runs
Check wiring between MMI X7 and fan
8 Flame circuit error Flame sensing lead shorted to earth.
Check flame detection lead between sensing probe and ignition control board.
9 Valve driver circuit error Gas valve not detected
Check that ESYS is correctly fitted on gas valve
Replace ignition control board or gas valve
11 Flow/return sensor calibration error
Flow/return sensors not within 5oof each
other, within calibration period.
Check that there is a bypass in the system
Check that the flow/return sensors are fitted to the pipes
12 Default lockout Eprom memory fault Change ESYS
13
Elapsed the number of
retrials
Change ESYS
21 ADC error Change ESYS
26
Flame signal lost 5 times in 4 minutes
Flame sensing error. Falling gas pressure.
Fan fault. Flue blockage.
Check flame detection lead between sensor and ignition control board. Check gas supply
does pressure fall when boiler fires?
Check that flue system is not blocked.
31
CH supply sensor error
(open or short)
Sensor out of normal range.
Check wiring and connections
Check sensor continuity
44
CH rerturn sensor error
(open or short)
Sensor out of normal range.
Temperature sensor not connected or failed
Check wiring and connections
Check sensor continuity
BLOCKING ERRORS
7 High flue gas temp Reduced water flow
Check insulation at back of heat exchanger for
damage
Check water content and pump operation.
25 CRC error Error between Hup and Lup CRC codes Check software versions
30
Boiler flow temperature sensor short
circuit
Temperature sensor shorted to earth or
failed.
Check wiring and connections for shorting to earth
Check sensor resistance
31
Boiler flow temperature sensor open
circuit
Temperature sensor not connected or failed
Check wiring and connections.
Check sensor continuity
34 Low mains supply voltage
Electrical supply fault to property. Faulty
wiring to appliance
Check incoming mains supply and wiring to appliance
37 Low system water pressure Water pressure low or sensor failed.
Check system pressure on dial gauge and if correct check
pressure sensor and wiring.
Re pressurise system.
40 High system water pressure
System water pressure too high. Pressure
sensor failed.
Check cold system pressure.
Check expansion tank charge pressure with system pressure
released. Check pressure sensor
41
No water pressure signal recieved
from MMI
The water pressure is not refreshed often
enough. Communication
problem.
Check wiring and connections
45
Flue gas temperature sensor short circuit
Short circuit in wiring between sensor and
control board
Check wiring to sensor
Check the electrical resistance of the sensor
46
Flue gas temperature sensor open circuit
Temperature sensor not connected or failed
Check wiring and connections.
Check sensor continuity
47
Water pressure sensor open
circuit
Water pressure sensor not
connected
Check wiring and connections.
Check sensor continuity
99 Communication MMI-ESYS lost
Connection between MMI & ESYS incorrectly made
Check wiring and connections
1
2
3
5
7
8
9
1
10-
2
3
3
3
35/
3
3
4
4
4
4
4
9