Johnson Controls TL-MAP1810-OP, TL-MAP1810-OPE, TL-MAP1810-OPA, TL-MAP1810- OPM, TL-MAP1810-OPS Installation Manual

Mobile Access Portal Gateway Installation
Guide

TL-MAP1810-OP, TL-MAP1810-OPE, TL-MAP1810-OPA, TL-MAP1810-

OPM, TL-MAP1810-OPS, TL-MAP1810-OPI, TL-MAP1810-OSx

Building Technologies & Solutions

www.johnsoncontrols.com

2021-01-22

*24107378J*

(barcode for factory use only)

Part No. 24-10737-8

Rev. J

2 Mobile Access Portal Gateway Installation Guide

Contents

Contents

Introduction.................................................................................................................................................... 5

North American Emissions Compliance...................................................................................................... 6

United States........................................................................................................................................ 6

Canada.................................................................................................................................................. 6

Installation...................................................................................................................................................... 6

Parts Included (Portable Model)....................................................................................................... 6

Parts Included...................................................................................................................................... 7

Special Tools Needed.......................................................................................................................... 7

Portable Use................................................................................................................................................... 7

Mounting......................................................................................................................................................... 9

Permanent Mounting.......................................................................................................................... 9

Location Considerations..................................................................................................................... 9

Locking Screw (Stationary Unit Only)............................................................................................. 10

Permanent Mounting Locations...................................................................................................... 10

Wiring............................................................................................................................................................ 16

Wiring Consideration and Guidelines............................................................................................. 16

SA/FC Port........................................................................................................................................... 16

Field Bus Communications Connections............................................................................................... 16

USB Port.............................................................................................................................................. 16

Ethernet Port...................................................................................................................................... 17

External Power Supply Connections............................................................................................... 17

Operation...................................................................................................................................................... 18

Accessing Smart Equipment Using the MAP Gateway................................................................. 18

Connecting to the MAP Gateway Wi-Fi Network........................................................................... 20

Reset Button Operation and Descriptions..................................................................................... 21

Status Indication LEDs...................................................................................................................... 23

MAP Gateway LED Designations and Descriptions............................................................................. 24

LED Test Sequence at Startup................................................................................................................ 24

Repair Information....................................................................................................................................... 25

Troubleshooting........................................................................................................................................... 26

Accessories.................................................................................................................................................... 27

Technical Specifications............................................................................................................................... 28

Product warranty......................................................................................................................................... 31

Software terms............................................................................................................................................. 31

Single point of contact................................................................................................................................. 32

Contact information..................................................................................................................................... 32

Mobile Access Portal Gateway Installation Guide 3

4 Mobile Access Portal Gateway Installation Guide

Introduction

The Mobile Access Portal (MAP) Gateway is an alternate local display solution or a temporary
portable commissioning device that enables you to leverage the power of mobility using smart
phones, tablets, or laptop computers to interact with building automation equipment controls. The
MAP Gateway serves up web pages through a built-in Wi-Fi access point or a tethered Ethernet
connection, which allows users to view and edit equipment controller configuration parameters,
setpoints, schedules, and alarms through a browser. Your mobile device does not require an
application to use the MAP Gateway.

The MAP Gateway can interact with field controllers on several different systems including Metasys,
Facility Explorer, and BCPro. The MAP Gateway can also talk to Smart Equipment rooftop units with
unit control boards (UCBs). The MAP Gateway also supports the TEC3000 Series Thermostats.

The wireless connection on the MAP Gateway facilitates a supported mobile device to be up to 30
m (100 ft, line of sight) away indoors and up to 91 m (300 ft, line of sight) away outdoors. Power
can be supplied through the SAB (sensor/actuator bus), the FCB (field controller bus), a supplied
external power supply, or a micro USB port.

The MAP Gateway comes in two configurations: a portable configuration and a stationary
configuration. Configuration is chosen at purchase, and the accessories shipped with the MAP
Gateway depend on the configuration chosen.

When used as a portable device, the MAP Gateway can be attached to a lanyard. In this
configuration, the MAP Gateway can be carried from site to site, depending on the needs and
workflow of field personnel.

When used as a stationary device, the MAP Gateway can be permanently mounted directly to a wall
or DIN rail using the supplied MAP Gateway mounting cradle.

5Mobile Access Portal Gateway Installation Guide

North American Emissions Compliance

United States

This equipment has been tested and found to comply with the limits for a Class A digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when this equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area may cause harmful
interference, in which case the users will be required to correct the interference at their own
expense.

RF Transmitters: Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause
undesired operation.

Warning (Part 15.21)

Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

RF Exposure (OET Bulletin 65)

To comply with FCC RF exposure requirements for mobile transmitting devices, this transmitter
should only be used or installed at locations where there is at least 20 cm separation distance
between the antenna and all persons.

Canada

Industry Canada Statement
The term IC before the certification/registration number only signifies that the Industry Canada

technical specifications were met.
Le terme « IC » précédant le numéro d'accréditation/inscription signifie simplement que le produit
est conforme aux spécifications techniques d'Industry Canada.

Installation

Observe the following guidelines:

• Verify that all parts shipped with the MAP Gateway.

• Keep the unit encased in the protective shell. If not protected by the enclosure in which it
ships, the MAP Gateway may be subject to physical damage.

Parts Included (Portable Model)

• MAP Gateway

Mobile Access Portal Gateway Installation Guide6

• Protective shell

• 6-pin RJ-12 connector cable

• Lanyard

• Installation Instructions

• Mobile Access Portal Gateway Quick Start Guide (Part No. 24-10737-16)

Parts Included

• MAP Gateway

• Field bus adapter

• Mounting bracket (with locking screw)

• Mobile Access Portal Gateway Quick Start Guide (Part No. 24-10737-16)

Special Tools Needed

To use the MAP Gateway, you need a mobile device (tablet or smartphone) or computer (laptop or
desktop) that supports Wi-Fi.

If the unit is permanently mounted to a vertical surface without a DIN rail, you need screws to
mount the unit. The specific screw types depend upon the surface to which the unit is mounted.
The screw holes on the MAP Gateway can accommodate M3.5 and #6 screws.

Use of the mounting bracket locking screw requires a T15 Torx screwdriver.

Portable Use

When used as a portable unit, the MAP Gateway should be housed in the supplied shell. During use,
the unit can be temporarily hung on nearby equipment using the supplied lanyard.

CAUTION

Risk of Personal Injury.

Do not wear or hold the MAP Gateway during use, and only use or install the MAP Gateway at locations
where there is at least 20 cm between the built-in antenna and all persons. Failure to do so may result
in minor or moderate personal injury.

CAUTION

Risque de blessure.

Ne pas porter ou soutenir l'MAP Gateway durant son utilisation et utiliser ou installer l'MAP Gateway
uniquement à un emplacement offrant une distance minimum de 20 cm entre l'antenne intégrée et
toute personne. Le non-respect de cette précaution risque de provoquer des blessures légères ou de
gravité modérée.

7Mobile Access Portal Gateway Installation Guide

Observe the following guidelines when using a portable MAP Gateway:

• Do not use the RJ-12 cable to support the weight of the MAP Gateway. Use the lanyard to
support it.

• Keep the MAP Gateway in the protective shell with which it ships. To insert the MAP Gateway
into the shell, stretch the shell edges and slide the MAP Gateway unit into place (Figure 1). This
shell protects the unit from drops up to 1.22 m (4 ft).

• The MAP Gateway has not been designed for prolonged outdoor use. Leaving it in outdoor
environments (such as inside rooftop units) may result in damage.

• Objects (including ductwork, cabinets, doors, and glass) can impede the wireless signal.
Minimize the number of objects between the connected computer or mobile device and the
MAP Gateway. Use line of sight, if possible.

• Metal objects (such as cabinet doors, enclosures, and pipes) and concrete objects (such
as pillars, walls, and ceilings) may limit Wi-Fi service. To accommodate potential structural
obstacles on site, the MAP Gateway can be mounted flat or on the side.

CAUTION

Risk of Property Damage.

Do not use the RJ-12 cable or any other field bus cable or electrical cable to support the weight of the
MAP Gateway. Hanging the MAP Gateway from anything other than the supplied lanyard may result in
damage to the product or peripheral equipment.

CAUTION

Risque de dégâts matériels.

Ne pas utiliser le câble RJ-12 ou tout autre câble de bus de terrain ou câble électrique pour soutenir le
poids de l'MAP Gateway. La suspension de l'MAP Gateway à tout autre élément que la longe fournie
risque d'endommager le produit ou les équipements périphériques.

Mobile Access Portal Gateway Installation Guide8

Figure 1: Portable MAP Gateway and Protective Shell

Mounting

Permanent Mounting

When used in a stationary configuration, the MAP Gateway is permanently mounted using the
provided bracket with the stationary MAP Gateway. We recommend the following three ways to
mount the unit: vertically (upright and flush), horizontally (sideways and flush), or perpendicularly
(perpendicular to the wall). This flexibility allows the unit to be mounted in a way that minimizes
spacial constraints and maximizes placement options for optimal wireless signal strength.

The unit should be mounted in such a way that labels can be read if they are visible. (For example,
do not mount the unit upside down, which puts the labels upside down.)

Location Considerations

Observe the following guidelines when mounting the MAP Gateway:

• Mount the MAP Gateway in areas free of corrosive vapors and observe the environmental
limitations listed in the Technical Specifications section of this document.

• Objects (including ductwork, cabinets, doors, and glass) can impede the wireless signal.
Minimize the number of objects between the connected computer or mobile device computer,
and the MAP Gateway. Use line of sight, if possible.

• Metal objects (such as cabinet doors, enclosures, and pipes) and concrete objects (such
as pillars, walls, and ceilings) may limit Wi-Fi service. To accommodate potential structural
obstacles on site, the MAP Gateway can be mounted flush against the wall or perpendicular to
it.

• The MAP Gateway is not rated for outdoor mounting.

9Mobile Access Portal Gateway Installation Guide

Locking Screw (Stationary Unit Only)

Regardless of which mounting configuration is used, a locking screw is used to secure the unit into
the mounting bracket. Do not overtighten the locking screw.

Figure 2: Stationary Mounting with Locking Screw

Permanent Mounting Locations

The mounting bracket can be attached to a 35 mm (1-1/8 in.) DIN rail or a flat, vertical surface.
Mounting the unit on a ceiling or in a way that positions the front of the unit facing down is not
recommended.

Although the bracket has two mounting clips, only the bottom clip snaps inward. The top clip is
permanently locked in the outward position, and it can be used as an additional hole for screwing
the bracket into place. If not utilized for DIN rail or surface mounting, the top and bottom clips may
be removed from the mounting bracket.

DIN Rail Mounting

To mount the bracket on a DIN rail:

1. Securely mount a 7.5 cm (3 in.) or longer section of 35 mm (1-1/8 in.) DIN rail in the required
space.

2. On the bracket, pull the bottom mounting clip outward to the extended position.

Mobile Access Portal Gateway Installation Guide10