Johnson Controls SINGLE PHASE, THREE PHASE User Manual

USER’S INFORMATION MANUAL

®

OUTDOOR SPLIT-SYSTEM
AIR CONDITIONING OR HEAT PUMP

MODELS: SINGLE PHASE & THREE PHASE

TABLE OF CONTENTS

SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

HOW YOUR SYSTEM WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

THERMOSTATS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

PROGRAMMABLE ELECTRONIC THERMOSTATS . . . . . . . . . . . . .2

START-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

CONT ACT INFORMATION

• Go to website at www.york.com, then click on “Contact Us” and
follow the instructions.

• Contact us by mail:

The manufacturer recommends that the user read this
manual and keep the manual for future reference.

SAFETY

This product must be installed and serviced by a qualified installer
or service agency. Improper installation, adjustment, alteration, ser­vice or maintenance can cause injury or property damage.

HOW YOUR SYSTEM WORKS

COOLING CYCLE

If your hand is wet and you blow on it, it feels cool because some of the
moisture is evaporating and becoming a vapor. This process requires
heat. The heat is being taken from your hand, so your hand feels cool.

That’s what happens with an air conditioner. During the cooling cycle,
your system will remove heat and humidity from your home and will
transfer this heat to the outdoor air.

HEATING CYCLE (HEAT PUMPS)

During the heating cycle, your system will remove heat and humidity
from the outdoor air and will transfer this heat to your home. This is pos­sible because even 0°F outdoor air contains a great deal of heat.
Remember that your heat pump doesn’t generate much heat, it merely
transfers it from one place to another.

System Operation

Your thermostat puts full control of the comfort level in your home at
your fingertips. DO NOT switch your thermostat rapidly ON and OFF or
between HEAT to COOL. This could damage your equipment. Always
allow at least 5 minutes between changes.

SETTING THE THERMOSTAT

The main power to the system must be kept ON at all times to pre­vent damage to the outdoor unit compressor. If necessary, the ther­mostat control switch should be used to turn the system OFF.
Should the main power be disconnected or interrupted for 8 hours
or longer, DO NOT attempt to start the system for 8 hours after the
power has been restored to the outdoor unit. If heat is needed dur­ing this 8 hour period, use emergency heat.

Johnson Controls Unitary Products

Consumer Relations

5005 York Drive

Norman, OK 73069

THERMOSTATS

YOUR KEY TO COMFORT

Although thermostats may vary widely in appearance, they are all
designed to perform the same basic function: to control the operation of
your air conditioning or heat pump system. Regardless of size or shape,
each thermostat will feature a temperature indicator; a dial, arm, or
push button for selection of the desired temperature; a fan switch to
choose the indoor fan operation; and a comfort switch for you to select
the system mode of operation.

Only approved thermostats have been tested and are fully compatible
with this equipment. Please be aware that many different thermostats

operate on batteries or “power stealing” principals. These types of ther­mostats can not be supported as trouble free when used with this product.

If your system has been designed to allow both cooling and heating
operation, you may have either a manual change-over type, or a pro­grammable electronic type thermostat.

Manual change-over simply means that the comfort switch must be
manually positioned every time you wish to switch from the cooling to
heating or heating to cooling modes of operation.

A complete operating instruction is provided by the manufacturer for
each thermostat. Familiarize yourself with its proper operation to obtain
the maximum comfort with minimum energy consumption.

The computerized electronic thermostat is actually a sophisticated elec­tronic version of a manual change-over type. This thermostat includes
features which allow “set-back” temperature variations for periods of
sleep, or while you are away during the day, and means energy savings
for you. The thermostat also features a digital clock.

COOLING ONLY

If your air conditioning system is designed to provide cooling only (AC),
with no capability for heating operation (heat pump), a two-stage cool­ing only thermostat, with a manual, one-position “Cool” and “Off” com­fort switch is all that is required for system operation.

COOLING AND HEATING (HEAT PUMP)

If your system has been designed to allow both cooling and heating
operation, you may have either a manual change-over type, or a pro­grammable electronic type thermostat with 2-stages of cooling and 2­stages of heat.

MANUAL CHANGE-OVER

Manual change-over simply means that the comfort switch must be
manually positioned every time you wish to switch from the cooling to
heating or heating to cooling modes of operation.

Johnson Controls Unitary Products 813196-UUM-C-0412

813196-UUM-C-0412

NOTICE

PROGRAMMABLE ELECTRONIC
THERMOSTATS

The computerized electronic thermostat is actually a sophisticated elec­tronic version of a manual change-over type. This thermostat includes
features which allow “set-back” temperature variations for periods of
sleep, or while you are away during the day, and means energy savings
for you. The thermostat also features a digital clock.

FAN OPERATION SELECTION

A multi-position fan switch allows you to choose the type of fan opera­tion of the indoor fan.

AUTO

With the thermostat fan switch set to “AUTO”, the fan will run intermit­tently as required for either heating or cooling. This position will provide
the lowest operating cost. If you purchased one of our thermostats, they
have an Intelligent fan mode which continually circulates the air during
occupied modes or when you are at home, and can cycle the fan during
unoccupied mode or during the night while you sleep to further con­serve energy.

ON

CONTINUOUS FAN OPERATION: With the thermostat fan switch set to
“ON”, the indoor fan will not shut off. However, the cooling (AC) or heat­ing (heat pump) systems will still operate as required by room tempera­tures. This provides continuous air filtering and more even temperature
distribution to all conditioned spaces.

FAN ONLY OPERATION: On moderate days, usually during spring and
fall, when neither heating nor cooling is required, you may want to run
only the fan to ventilate, circulate and filter the air in your home or build­ing. Set the comfort control switch to “OFF” and the fan switch to “ON”.
Be sure to return the switches to their original positions for normal oper­ation.

START-UP

The maximum and minimum conditions for operation must be observed
to assure a system that will give maximum performance with minimum
service.

TABLE 1:

The comfort control switch is assumed to be in the “OFF” position. If the
main power supply to the outdoor and indoor units is off, turn the appro­priate disconnects to the “ON” position. Place the system into operation
as follows:

1. Set temperature adjustment to the desired temperature on your

COOLING - The higher the setting, the lower the amount of energy con­sumed. Federal Guidelines recommend a setting of 78 °F.

HEATING - The lower the setting, the lower the amount of energy con­sumed. Federal guidelines recommend a setting of 65 °F or lower.

Application Limitations

Air Temperature at

Outdoor Coil, °F

Min. Max. Min. Max.

DB

CoolDBHeatDBCoolDBHeat

60 -10 115 75 57

1.

Operation below this temperature is permissible for a short period of
time, during morning warm-up.

thermostat.

Air Temperature at

Indoor Coil, °F

WB

Cool

DB

Heat

50

1

WB

Cool

DB

Heat

72 80

If your cooling and heating temperature adjustments are separate,
be sure to set both.

2. After considering “Fan Operation Selection” above, select and set
the fan operation mode you desire.

3. Move the comfort control switch to the desired mode of operation
(Cooling or Heating) found on your particular thermostat.

POWER FAILURE

When accidents, wind storms, etc. disrupt electrical power supply to
your house, switch thermostat to “OFF” position.

SYSTEM OPERATION

MANUAL CHANGE-OVER THERMOSTAT

COOLING YOUR HOME: With the comfort control switch in the
“COOL” position, the system will operate as follows: When the indoor
temperature rises above the level indicated by the temperature adjust­ment setting, the system will start. The outdoor unit will operate and the
indoor fan will circulate the cooled, filtered air. When the room tempera­ture is lowered to the setting selected, the system will shut off.

HEATING YOUR HOME: If your system includes a heating unit and the
comfort control switch is in the “HEAT” position, the system will operate
as follows: When the indoor temperature drops below the level indi­cated by the temperature adjustment setting, the system will start. The
heating system will operate and the indoor fan will circulate the filtered
air. When the room temperature rises to the setting selected, the sys­tem will shut off. Whether heating or cooling, the fan will continue to
operate if the fan switch was set in the “ON or Intelligent” position. The
“AUTO” setting on the fan switch will allow the fan to shut off when your
system does.

ELECTRONIC THERMOSTAT

The computerized electronic thermostat, when programmed, will func­tion automatically to operate the system as follows: When the indoor
temperature rises above the higher (COOL) setting, the outdoor unit will
operate and the indoor fan will circulate the cooled, filtered air. When
the room temperature is lowered to the selected level, the system will
shut off. The indoor fan will either shut off or run continuously, depend­ing upon your choice of fan switch setting. When the indoor tempera­ture drops below the lower (HEAT) setting, the heating system will
operate, and the indoor fan will circulate the heated, filtered air. When
the indoor temperature rises to the selected setting, the system will shut
off. The indoor fan will either shut off or run continuously, depending
upon your choice of fan switch setting.

TO MAXIMIZE OPERATING EFFICIENCY

HEATING CONSERVATION

For the most efficient operation, keep storm windows and doors closed
all year long. They not only help insulate against heat and cold, but they
also keep out dirt, pollen, and noise.

Closing drapes at night, keeping fireplace dampers closed when not in
use, and running exhaust fans only when necessary will help you to
retain the air you have already paid to heat.

Keep lamps, televisions, or other heat producing sources away from the
thermostat. The thermostat will sense this extra heat and will not be
able to maintain the inside temperature to the desired comfort level.

2 Johnson Controls Unitary Products

813196-UUM-C-0412

COOLING CONSERVATION

To comfortably cool your home, your air conditioner must remove both
heat and humidity. Don’t turn your system off even though you will be
away all day. On a hot day, your system may have to operate between 8
to 12 hours to reduce the temperature in your home to a normal comfort
level.

Keep windows closed after sundown. While the outdoor temperature at
night may be lower than indoors, the air is generally loaded with mois­ture which is soaked up by furniture, carpets, and fabrics. This moisture
must be removed when you restart your system.

The hotter the outside temperature, the greater the load on your sys­tem. Therefore do not be alarmed when your system continues to run
after the sun has set on a hot day. Heat is stored in your outside walls
during the day and will continue to flow into your home for several hours
after sunset.

Use your kitchen exhaust fan when cooking. One surface burner on
“HIGH” requires one ton of cooling. Turn on your bathroom exhaust fan
while showering to remove humidity. However, exhaust fans should not
be run excessively. It would decrease efficiency by removing condi­tioned air.

You can also help your system in the summer by closing drapes or
blinds and by lowering awnings on windows that get direct sunlight.

CARE OF SYSTEM

It is strongly recommended that regular periodic preventative mainte­nance be performed on this equipment. The person most familiar with
the equipment in your H.V.A.C. system is a dealer. The dealer can
ensure your maintenance program meets the conditions of the War­ranty”, maximize the efficiency of the equipment, and service your unit
within the federally mandated guidelines with regard to unlawful dis­charge of refrigerants into the atmosphere.

COIL CARE

Keep the outdoor unit free of foliage, grass clippings, leaves, paper, and
any other material which could restrict the proper air flow in and out of
the unit. The coil may be vacuumed to remove any debris from between
the fins. If the coil becomes excessively dirty, turn the main disconnect
switch to “Off” and wash the coil with your garden hose. Avoid getting
water into the fan motor and control box. Flush dirt from base pan after
cleaning the coil.

SERVICE CALLS

There are a few instances where the user can avoid unnecessary ser­vice calls. If unit stops functioning properly check the following items
before calling your servicing dealer:

1. Indoor section for dirty filter.

2. Outdoor section for leaf or debris blockage. Eliminate problem, turn
off the thermostat for 10 seconds and attempt start. Wait 5 minutes.
If system does not start, call your servicing dealer.

Your system contains environmentally friendly refrigerant R-410A,
which operates at high pressures. You may be in danger if you try
to make an attempt to repair your unit. Please contact your local
dealer.

FILTER CARE

Inspect the air filter(s) at least once a month. If they are dirty, wash
reusable filters with a mild detergent per manufacturer’s recommenda­tions. Replace disposable filters with new filters. Install the clean filters
with “air flow” arrow in the same direction as the air flow in yo ur duct.
Filters should be clean to assure maximum efficiency and adequate air
circulation.

CLEARANCES

The minimum clearances shown below must be maintained should any
patio or yard improvements be done around the outdoor unit.

• 10" Clearance Coil Area

• 60" Overhead Clearance

• 18" to 24” is the minimum service panel access depending on
model. Refer to the installation manual for details.

• 24" Unit to Unit Distance

PARTS INFORMATION

Replacement parts are available from local contractor/dealer.

EXTENDED WARRANTY

Special warranty packages (called York Care Performance Promise)
are available through your contractor. These packages reduce the
potential cost of service calls following the first year of operation on your
cooling (or heating/cooling) system.

SOME EFFICIENCY DO’S & DON’TS

DON’T heat or cool unused household area. Reduce supply and return
air flow to a minimum in areas which are not living spaces (storage
rooms, garages, basements, etc).

DON’T be a “thermostat jiggler”. Moving your thermostat setting will not
make your system heat or cool any faster. Adjust your thermostat to a
comfortable setting and leave it there.

DON’T restrict air circulation. Placing furniture, rugs, etc. in such a way
that they interfere with air vents will make your system work harder to
achieve a comfortable temperature level. This requires more energy,
which means greater cost to you.

DON’T locate lamps or other heat-producing appliances (radios, TV’s,
heaters, etc.) near your thermostat. The heat from these items will give
your thermostat “false information” about the temperature in the room.

DO select a comfortable thermostat setting, but keep in mind that mod­eration in temperature selection will save energy.

DO turn on your kitchen exhaust fan when cooking and your bathroom
exhaust fan when showering. Also, make sure your clothes dryer is
properly vented. If these items are neglected, an excess heat and
humidity condition may be created, causing your air conditioning sys­tem to run longer.

DO set your thermostat a few degrees lower than normal several hours
before entertaining a large group of people in a relatively small area.
People give off a considerable amount of heat and moisture in a closed
area.

DO keep drapes and venetian blinds closed when practical. These
items provide insulation against heat loss/gain.

DO contact a qualified service person to make repairs or adjustments to
your system. He has been trained to perform this service.

Johnson Controls Unitary Products 3

Limited Warranty

Johnson Controls Unitary Products (hereinafter "Company") warrants this product to be free from defects in factory workmanship and material under nor­mal use and service and will, at its option, repair or replace any parts, without charge, subject to the exclusions below, that prove to have such defects
according to the terms outlined on this warranty. This warranty covers only the equipment described by the Product Model Number and Serial Number on
the equipment or listed on the Warranty Registration Card and applies only to products installed in the United States or Canada.

FOR WARRANTY SERVICE OR REPAIR: Contact the installer or a Company dealer. You may find the installer's name on this page or on the equipment.
For help finding a servicing dealer, contact: Johnson Controls Unitary Products, Consumer Relations, 5005 York Drive, Norman, OK 73069. Or, by phone
877-874-7378. All warranty service or repair will be performed during regular business hours, Monday through Friday 9:00am-5:00pm.

Product Model Number: _________________________________
Unit Serial Number: ____________________________________

FOR PRODUCT REGISTRATION: For your benefit an d prote cti on, ret urn the Warranty Registration Card to Company promptly af te r ins t allation. This will
initiate the warranty period and allow us to c ont act you, s hould it be come necessa ry. This warranty extends on ly to the o riginal consum er purchas er and is
nontransferable. For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance
with all local, state, and national codes; and the product must not be removed from its place of original installation. The warranty period for repair or
replacement parts provided hereunder shall not extend beyond the warranty period stated below. In the absence of a recorded Warranty Registration
Card, the warranty period will begin upon product shipment from Company. If you are unaware of the date the warranty became effective, contact Com­pany at 877-874-7378 or visit www.upgproductregistration.com. You can register your product online at www.upgproductregistration.com or by returning
the Warranty Registration Card on the back page of this packet. The warranty period in years, depending on the part and the claimant, is as shown in the
chart below.

CONDENSING UNITS

CONDENSING UNITS COMPRESSOR PARTS

R-410A Models: GCGD, GHGD R-22 Dry Ship Models: GCGD, GHGD 5 5
R-410A Models: T(C,H)GD

R-410A Models: T(C,H)JD*, Y(C,H)JD*, (Y,T)HJR, T(C,H)GF, T(C,H)JF, Y(C,H)JF, TCHD* 10
R-410A Models:

* All 3 phase models (with 43/44 voltage codes) have 5-year compressor and 1-year parts warranty and are not eligible for 10-year parts warranty.
# To qualify for the E-Coat Coil warranty the homeowner must register online at www.upgproductregistration.com within 90 days of installatio n for replac e-

ment units or within 90 days of closing for new home construction. In some states, registration is not required, but proof of installation is required. The
warranty for models equipped with E-Coat Coil option only covers condenser coil failures due to corrosion. The warranty provides the homeowner with
the option of replacement of either a) the condenser coil, or b) the condensing unit, at the discretion of the servicing dealer.

†

To qualify for extended 10-year parts and compressor warranty††, the unit must be registered online at www.upgproductregistration.com within 90 days
of installation for replacement or 90 days of closing for new home construction. In some states, registration is not required, but proof of installation is
required to qualify for 10 year parts warranty. Guardian Brand products have 5-year compressor and 5-year parts warranty and are not eligible for10-year
parts warranty.

1. Lifetime Compressor Warranty requires the following: Unit registration must occur within 90 days of installation date on www.upgproductregistra-

tion.com website. The warranty is non-transferrable and is limited to the original owner.

Company strongly recommends regular periodic preventative maintenance on this equipment. The person most familiar with the equipment in your HVAC sys­tem is a Company dealer. The Company dealer can ensure your mainte nance program meets the "Co mpany Warranty" conditions, maximi ze the equipm ent
efficiency, and service your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere.

(C,Y)ZF (C,Y)ZH, AC(6,8)B, AL(6,8)B, HC(6,8)B, HL(6,8)B

EXCLUSIONS

This warranty does not cover any:

1. Shipping, labor, or material charges or damages resulting from transportation, installation, or servicing.

2. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God. Tampering, altering, defacing or removing the product serial number

will serve to void this warranty.

3. Damages resulting from use of the product in a corrosive atmosphere.

4. Damages resulting from inadequacy or interruption of electrical service or fuel supply, improper voltage conditions, blown fuses, or other like dam-

ages.

5. Cleaning or replacement of filters or damages resulting from operation with inadequate supply of air or water.

6. Damages resulting from failure to properly and regularly clean air and/or water side of condenser and evaporator.

7. Damages resulting from: (I) freezing of condenser water or condensate; (II) inadequate or interrupted water supply; (III) use of corrosive water; (IV)

fouling or restriction of the water circuit by foreign material or like causes.

8. Damages resulting from use of components or accessories not approved by Company (vent dampers, etc.).

9. Increase in fuel or electric cost.
This warranty is in lieu of all other warranties, expressed or implied, including the implied warranties of merchant abil ity and fitne ss for a p articula r purpose.

Some states do not allow the disclaimer of implied warranty, so that the above disclaimer may not apply to you. Some states only allow a partial limitation
on implied warranties to limit the duration of implied wa rranties to the durat ion of the ex press warranty. In such states, the durat ion o f implied warranties is
hereby expressly limited to the duration of the express warranty on the face hereof. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. In no event, whether as a result of breach of warranty or contract, tort (including negligence), strict lia­bility, or otherwise, shall Company be liable for special, incidental, or consequential damages, including but not limited to loss of use of the equipment or
associated equipment, lost revenues or profits, cost of substitute equipment or cost of fuel or electricity.

The above limitations shall inure to the benefit of Comp any's suppli ers and subcontrac tors. The above limit ation on cons equential dama ges shal l not ap ply
to injuries to persons in the case of consumer goods. Comp any does no t assume, or autho rize any other perso n to assume for Co mpany, any other liability
for the sale of this product. Some states do not allow the exclusion or limitation of incidental or consequently damages, so the above limitation may not
apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Installation Date: _________________________________
Installing Dealer: _________________________________

CONDENSER COIL

††

5 or 10

10 or Lifetime

1

5 or 10
5 or 10
5 or 10

†

5 # (Except TCHD

†

models which are NA)

†

5
5

NA

#
#

Subject to change without notice. Published in U.S.A. 813196-UUM-C-0412
Copyright © 2012 by Johnson Controls, Inc. All rights reserved. Supersedes: 813196-UUM-B-0412

York International Corp.

5005 York Drive

Norman, OK 73069