• Go to website at www.york.com, then click on “Contact Us” and
follow the instructions.
• Contact us by mail:
The manufacturer recommends that the user read this manual
and keep the manual for future reference.
SAFETY
!
WARNING
This product must be installed and serviced by a qualified installer or
service agency. Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
HOW YOUR SYSTEM WORKS
COOLING CYCLE
If your hand is wet and you blow on it, it feels cool because some of the
moisture is evaporating and becoming a vapor. This process requires
heat. The heat is being taken from your hand, so your hand feels cool.
That’s what happens with an air conditioner. During the cooling cycle,
your system will remove heat and humidity from your home and will
transfer this heat to the outdoor air.
HEATING CYCLE (ELECTRIC HEAT)
Your unit may be equipped with an optional electric heating element(s).
This heating element(s) will provide heat to your home during calls for
heat.
System Operation
Your thermostat puts full control of the comfort level in your home at
your fingertips. DO NOT switch your thermostat rapidly ON and OFF or
between HEAT to COOL. This could damage your equipment. Always
allow at least 5 minutes between changes.
Johnson Controls Unitary Products
Consumer Relations
5005 Y ork Drive
Norman, OK 73069
SETTING THE THERMOSTAT
!
CAUTION
The main power to the system must be kept ON at all times to prevent
damage to the outdoor unit compressor. If necessary, the thermostat
control switch should be used to turn the system OFF. Should the
main power be disconnected or interrupted for 8 hours or longer, DO
NOT attempt to start the system for 8 hours after the power has been
restored to the outdoor unit. If heat is needed during this 8 hour
period, use emergency heat.
THERMOSTATS
YOUR KEY TO COMFORT
Although thermostats may vary widely in appearance, they are all
designed to perform the same basic function: to control the operation of
your air conditioning and heating system. Regardless of size or shape,
each thermostat will feature a temperature indicator; a dial, arm, or
push button for selection of the desired temperature; a fan switch to
choose the indoor fan operation; and a comfort switch for you to select
the system mode of operation.
Only approved thermostats have been tested and are fully compatible
with this equipment. Please be aware that many different thermostats
operate on batteries or “power stealing” principles. These types of thermostats can not be supported as trouble free when used with this product.
A complete operating instruction is provided by the manufacturer for
each thermostat. Familiarize yourself with its proper operation to obtain
the maximum comfort with minimum energy consumption.
Johnson Controls Unitary Products5126745-UUM-F-0516
5126745-UUM-F-0516
COOLING AND HEATING
You may have either a manual change-over type, or a programmable
electronic type thermostat.
MANUAL CHANGE-OVER
Manual change-over simply means that the comfort switch must be
manually positioned every time you wish to switch from the cooling to
heating or heating to cooling modes of operation.
PROGRAMMABLE ELECTRONIC THERMOSTATS
The computerized electronic thermostat is actually a sophisticated electronic version of a manual change-over type. This thermostat includes
features which allow “set-back” temperature variations for periods of
sleep, or while you are away during the day, and means energy savings
for you. The thermostat also features a digital clock.
FAN OPERATION SELECTION
A multi-position fan switch allows you to choose the type of fan operation of the indoor fan.
AUTO
With the thermostat fan switch set to “AUTO”, the fan will run intermittently as required for either heating or cooling. This position will provide
the lowest operating cost. If you purchased one of our thermostats, they
may have an Intelligent fan mode which continually circulates the air
during occupied modes or when you are at home, and can cycle the fan
during unoccupied mode or during the night while you sleep to further
conserve energy.
ON
CONTINUOUS FAN OPERATION: With the thermostat fan switch set to
“ON”, the indoor fan will not shut off. However, the cooling (AC) or heating (heat pump) systems will still operate as required by room temperatures. This provides continuous air filtering and more even temperature
distribution to all conditioned spaces.
FAN ONLY OPERATION: On moderate days, usually during spring and
fall, when neither heating nor cooling is required, you may want to run
only the fan to ventilate, circulate and filter the air in your home or building. Set the comfort control switch to “OFF” and the fan switch to “ON”.
Be sure to return the switches to their original positions for normal operation.
START-UP
The maximum and minimum conditions for operation must be observed
to assure a system that will give maximum performance with minimum
service.
TABLE 1:
CoolDBHeatDBCoolDBHeat
1.
2.
Application Limitations
Air Temperature at
Outdoor Coil, °F
Min.Max.Min.Max.
DB
1
45
-101157557
Optional low ambient kit provides accessory hardware to convert unit to
operate in cooling down to 0°F.
Operation below this temperature is permissible for a short period of time,
during morning warm-up.
Air Temperature at
Indoor Coil, °F
WB
Cool
DB
Heat
50
2
WB
Cool
7280
DB
Heat
The comfort control switch is assumed to be in the “OFF” position. If the
main power supply to the outdoor and indoor units is off, turn the appropriate disconnects to the “ON” position. Place the system into operation
as follows.
1. Set temperature adjustment to the desired temperature on your
thermostat.
COOLING - The higher the setting, the lower the amount of energy
consumed. Federal Guidelines recommend a setting of 78 °F.
HEATING - The lower the setting, the lower the amount of energy
consumed. Federal guidelines recommend a setting of 65 °F or
lower.
NOTICE
If your cooling and heating temperature adjustments are separate, be
sure to set both.
2. After considering “Fan Operation Selection” above, select and set
the fan operation mode you desire.
3. Move the comfort control switch to the desired mode of operation
(Cooling or Heating) found on your particular thermostat.
POWER FAILURE
When accidents, wind storms, etc. disrupt electrical power supply to
your house, switch thermostat to “OFF” position.
SYSTEM OPERATION
MANUAL CHANGE-OVER THERMOSTAT
COOLING YOUR HOME: With the comfort control switch in the
“COOL” position, the system will operate as follows: When the indoor
temperature rises above the level indicated by the temperature adjustment setting, the system will start. The outdoor unit will operate and the
indoor fan will circulate the cooled, filtered air. When the room temperature is lowered to the setting selected, the system will shut off.
HEATING YOUR HOME: If your system includes an optional electric
heat kit and the comfort control switch is in the “HEAT” position, the system will operate as follows: When the indoor temperature drops below
the level indicated by the temperature adjustment setting, the system
will start. The heating system will operate and the indoor fan will circulate the filtered air. When the room temperature rises to the setting
selected, the system will shut off. Whether heating or cooling, the fan
will continue to operate if the fan switch was set in the “ON position. The
“AUTO” setting on the fan switch will allow the fan to shut off when your
system does.
ELECTRONIC THERMOSTAT
The computerized electronic thermostat, when programmed, will function automatically to operate the system as follows: When the indoor
temperature rises above the higher (COOL) setting, the outdoor unit will
operate and the indoor fan will circulate the cooled, filtered air. When
the room temperature is lowered to the selected level, the system will
shut off. The indoor fan will either shut off or run continuously, depending upon your choice of fan switch setting. When the indoor temperature drops below the lower (HEAT) setting, the heating system will
operate, and the indoor fan will circulate the heated, filtered air. When
the indoor temperature rises to the selected setting, the system will shut
off. The indoor fan will either shut off or run continuously, depending
upon your choice of fan switch setting.
2Johnson Controls Unitary Products
5126745-UUM-F-0516
TO MAXIMIZE OPERATING EFFICIENCY
HEATING CONSERVATION
For the most efficient operation, keep storm windows and doors closed
all year long. They not only help insulate against heat and cold, but they
also keep out dirt, pollen, and noise.
Closing drapes at night, keeping fireplace dampers closed when not in
use, and running exhaust fans only when necessary will help you to
retain the air you have already paid to heat.
Keep lamps, televisions, or other heat producing sources away from the
thermostat. The thermostat will sense this extra heat and will not be
able to maintain the inside temperature to the desired comfort level.
COOLING CONSERVATION
To comfortably cool your home, your air conditioner must remove both
heat and humidity. Don’t turn your system off even though you will be
away all day. On a hot day, your system may have to operate between 8
to 12 hours to reduce the temperature in your home to a normal comfort
level.
Keep windows closed after sundown. While the outdoor temperature at
night may be lower than indoors, the air is generally loaded with moisture which is soaked up by furniture, carpets, and fabrics. This moisture
must be removed when you restart your system.
The hotter the outside temperature, the greater the load on your system. Therefore do not be alarmed when your system continues to run
after the sun has set on a hot day. Heat is stored in your outside walls
during the day and will continue to flow into your home for several hours
after sunset.
Use your kitchen exhaust fan when cooking. One surface burner on
“HIGH” requires one ton of cooling. Turn on your bathroom exhaust fan
while showering to remove humidity. However, exhaust fans should not
be run excessively. It would decrease efficiency by removing conditioned air.
You can also help your system in the summer by closing drapes or
blinds and by lowering awnings on windows that get direct sunlight.
CARE OF SYSTEM
It is strongly recommended that regular periodic preventative maintenance be performed on this equipment. The person most familiar with
your Heating and Cooling system is a dealer. The dealer can ensure
your maintenance program meets the conditions of the Warranty”, maximize the efficiency of the equipment, and service your unit within the
federally mandated guidelines with regard to unlawful discharge of
refrigerants into the atmosphere.
COIL CARE
Keep the outdoor unit free of foliage, grass clippings, leaves, paper, and
any other material which could restrict the proper air flow in and out of
the unit. The coil may be vacuumed to remove any debris from between
the fins. If the coil becomes excessively dirty, turn the main disconnect
switch to “Off” and wash the coil with your garden hose. Avoid getting
water into the fan motor and control box. Flush dirt from base pan after
cleaning the coil.
NOTICE
DO NOT use a pressure washer as coil fin damage will occur.
SERVICE CALLS
There are a few instances where the user can avoid unnecessary service calls. If unit stops functioning properly check the following items
before calling your servicing dealer:
1. Indoor section for dirty filter.
2. Outdoor section for leaf or debris blockage. Eliminate problem, turn
off the thermostat for 10 seconds and attempt start. Wait 5 minutes.
If system does not start, call your servicing dealer.
!
WARNING
Your system contains environmentally friendly refrigerant R-410A,
which operates at high pressures. You may be in danger if you try to
make an attempt to repair your unit. Please contact your local dealer.
FILTER CARE
Inspect the air filter(s) at least once a month. If they are dirty, wash
reusable filters with a mild detergent per manufacturer’s recommendations. Replace disposable filters with new filters. Install the clean filters
with “air flow” arrow in the same direction as the air flow in your duct.
Filters should be clean to assure maximum efficiency and adequate air
circulation.
CLEARANCES
The minimum clearances shown below must be maintained should any
patio or yard improvements be done around the outdoor unit.
• Top - 36”
• Front - 36”
• Right Side - 36”
• Left Side - 24”
Overhanging structures or shrubs must not obstruct condenser air discharge outlet.
PARTS INFORMATION
Replacement parts are available from local contractor/dealer.
SOME EFFICIENCY DO’S & DON’TS
DON’T be a “thermostat jiggler”. Moving your thermostat setting will not
make your system heat or cool any faster. Adjust your thermostat to a
comfortable setting and leave it there.
DON’T restrict air circulation. Placing furniture, rugs, etc. in such a way
that they interfere with air vents will make your system work harder to
achieve a comfortable temperature level. This requires more energy,
which means greater cost to you.
DON’T locate lamps or other heat-producing appliances (radios, TV’s,
heaters, etc.) near your thermostat. The heat from these items will give
your thermostat “false information” about the temperature in the room.
DO select a comfortable thermostat setting, but keep in mind that moderation in temperature selection will save energy.
DO turn on your kitchen exhaust fan when cooking and your bathroom
exhaust fan when showering. Also, make sure your clothes dryer is
properly vented. If these items are neglected, an excess heat and
humidity condition may be created, causing your air conditioning system to run longer.
DO set your thermostat a few degrees lower than normal several hours
before entertaining a large group of people in a relatively small area.
People give off a considerable amount of heat and moisture in a closed
area.
DO keep drapes and venetian blinds closed when practical. These
items provide insulation against heat loss/gain.
DO contact a qualified service technician to make repairs or adjustments to your system. He has been trained to perform this service.
Johnson Controls Unitary Products3
5126745-UUM-F-0516
NOTES
4Johnson Controls Unitary Products
5126745-UUM-F-0516
Limited Warranty
Residential Packaged Units
WARRANTY TERMS: Johnson Controls Unitary Products (“Company”) warrants this product to be free from defects in factory workmanship and
material under normal use and service and will at its option, repair or replace defective parts without charge, subject to the exclusions below and
according to the terms outlined in this warranty. Company reserves the right, at its sole discretion, to provide an equivalent complete replacement
unit in place of repair parts. Alternatively, Company may at its option, offer a replacement price allowance to be applied toward the purchase of a new
unit offered by Company. The exact allowance amount will be determined at the discretion of Company, based upon availability, age of existing
equipment and current market conditions, but excluding items as ductwork, wiring, piping, and installation costs. The warranty period for obtaining
repaired or replacement parts, or an allowance shall not extend beyond the original warranty period as stated below. In addition, if a replacement unit
is provided by Company, the warranty period for the complete replacement unit is limited to the remainder of the original warranty period.
This warranty covers only equipment described by the Product Model Number and Unit Serial Number on the equipment or listed on the Warranty
Registration Card, and applies only to products installed in the United States, Canada, or Puerto Rico. Company shall have no responsibility for
installation, service, shipping, handling or other costs or charges, except as otherwise provided in this warranty. Tampering, altering, defacing, or
removing the product serial number will serve to void this warranty. This warranty extends only to the original consumer purchaser and is nontransferable.
For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance with all
local, state, and national codes; and the product or residence must not be removed from its place of original installation. This warranty does not apply
to any unit sold over the Internet, by telephone or other electronic means unless the dealer that buys or sells a unit over the Internet, by telephone or
other electronic means also installs the unit. In the absence of a recorded Warranty Registration Card, the warranty period will begin upon product
shipment from Company.
If you are unaware of the effective warranty date, contact Company at (877) 874-7378 or
ADDITIONAL CONDITIONS FOR HEAT EXCHANGER WARRANTY: This warranty covers heat exchangers (primary and/or secondary), only if:
1. The product has not been operated with an input rate in excess of the rating plate attached to the product.
2. The product has not been allowed to operate without the use of the proper automatic limit control for maximum warm air temperature and/or without adequate air circulation.
3. The product is installed so that combustion air is not contaminated by compounds of chlorine, fluorine, or other damaging chemical vapors.
4. The product is installed such that the heat exchangers are not exposed to return air temperatures below stated ratings.
CONDITIONAL UNIT REPLACEMENT WARRANTY: In addition to the Limited Parts Warranty, a Conditional Unit Replacement Option Warranty
applies for certain models as noted below. If the Heat Exchanger (HX) assembly (primary and/or secondary) fails due a covered defect during the
applicable Residential Unit Replacement Period shown below, the Company shall provide a replacement model, or if an exact replacement model is
not available, an equivalent unit will be provided (the “Unit Replacement Option”). This Unit Replacement Option is available to the original purchaser
in owner-occupied single family residential applications in the original location only, and is non-transferable. Registration is required as notedbelow for this option. The warranty for any replacement unit will be for the remaining period of the original equipment warranty. Company reserves
the right to review and inspect any failed heat exchanger assemblies, and may required replaced parts to be returned for verification of claims.
WARRANTY PERIOD: The warranty period in years, depending on the part, is as shown in the chart below.
www.upgproductregistration.com.
Heat Exchanger
Product
Tier
StandardPCG*20 yrs or Lifetime*10 years**5 or 10 years*5 or 10 years*5 or 10 years*
StandardPCE*NANA5 or 10 years*5 or 10 years*5 or 10 years*
StandardPHG*20 yrs or Lifetime*10 years**5 or 10 years*5 or 10 years*5 or 10 years*
StandardPHE*NANA5 or 10 years*5 or 10 years*5 or 10 years*
NOTE: * To qualify for Extended 10-year parts warranty, the Lifetime heat exchanger warranty, and/or the Unit Replacement Option, the unit must be registered online at
www.upgproductregistration.com within 90 days of installation for replacement units or within 90 days of closing for new home construction. Non-residential
applications are not eligible for unit replacements. In some states or provinces, registration is not required, but proof of installation is required. If not registered,
standard warranty terms (5 years for parts, 20 years for heat exchangers) apply.
NOTE: ** All 3 Phase packaged units have 5 year compressor and 1 year parts warranty (Model numbers with 31/41 voltage codes).
MAINTENANCE: Company strongly recommends regular periodic preventive maintenance on this equipment. The person most familiar with the
equipment in your HVAC system is a Participating Dealer. The Participating Dealer can ensure that your maintenance program meets the “Company
Warranty” conditions, maximize the equipment efficiency, and service your unit within the mandated guidelines with regard to unlawful discharge of
refrigerants into the atmosphere.
Product
Model Family
HX Replacement in
Residential
Applications
HX Replacement in
Non-Residential
Applications
Parts**Compressor **Coil
Johnson Controls Unitary Products5
FOR WARRANTY SERVICE OR REPAIR: Notify the Installing Dealer or a Participating Dealer, preferably in writing, as soon as possible after you
have discovered the problem. Be sure to include the Product Model Number, Unit Serial Number, Installation Date, and a description of the problem.
You may find the Installing Dealer's name on this page or on the equipment, and you can locate Participating Dealers online. If a Dealer response is
not received within a reasonable amount of time, notify Company at: Johnson Controls Unitary Products, Consumer Relations, 5005 Y ork Drive, Norman, OK 73069 or by telephone at (877) 874-7378. All warranty service or repair will be performed during regular business hours, Monday through
Friday 9:00 AM - 5:00 PM. Service requests sent to Company without prior Dealer contact will be referred back to a Participating Dealer. Because
this process takes time, it is in the best interest of the Consumer to contact a Participating Dealer directly.
FOR PRODUCT REGISTRATION: For your benefit and protection, register your product with Company promptly after installation. This will initiate
the warranty period and allow us to contact you, should it become necessary. You can register your product by returning the Warranty Registration
Card on the back page of this Booklet or online at
www.upgproductregistration.com.
Product Model Number: ___________________________________
Unit Serial Number: _______________________________________
MAINTENANCE: Company strongly recommends regular periodic preventive maintenance on this equipment. The person most familiar with the
equipment in your HVAC system is a Participating Dealer, who can ensure that your maintenance program meets the Company Warranty conditions,
maximize the equipment efficiency, and service your unit within the mandated guidelines. For additional buyer protection, Residential Home Comfort
Plans are available from a Participating Dealer. These plans provide you with additional years of warranty service protection including labor charges.
Home Comfort Plans must be purchased within one (1) year from the date the equipment was installed.
EXCLUSIONS: This warranty does not cover any of the following:
1. Shipping, labor, or material charges or damages resulting from transportation, installation, or servicing.
2. Damage or repairs required as a consequence of mishandling, faulty installation, misapplication, abuse, improper servicing, improper operation,
or unauthorized alteration.
3. Damages or failure to start resulting from improper voltage conditions, blown fuses, open circuit breakers, or other inadequacy or interruption of
electrical service or fuel supply.
4. Fuses, either internal or external to the product.
5. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of defective/replacement parts.
6. Products removed from their original location for reinstallation purposes.
7. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God.
8. Damages resulting from use of the product in a corrosive atmosphere.
9. Normal maintenance costs are not covered.
10.Damages resulting from failure to perform normal maintenance as shown in installation and servicing instructions or owner's manual.
11.Cleaning or replacement of filters, nozzles, or orifices.
12.Damages resulting from operation with inadequate supply of air or from damages resulting from failure to properly and regularly clean air side of
condenser and evaporator.
13.Damages resulting from freezing of condensate water or improper drainage of condensate from the furnace.
14.Damages caused by improper parts, components or accessories not suitable for use in or with the unit. For a list of parts that are known to be
compatible, reference equipment repair parts list, contact a Participating Dealer for assistance, or call 1-877-874-7378.
15.Electricity or fuel costs or increases in fuel or electric costs, for any reason including additional or unusual use of supplemental heat.
This warranty is in lieu of all other express warranties. All implied warranties, including the implied warranty of merchantability and fitness for a particular purpose are limited in duration to the actual warranty period applicable to the part. Some states do not allow the disclaimer of implied warranties,
so the above disclaimer may not apply to you. In addition, some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. In no event, whether as a result of breach of warranty or contract, tort (including negligence), strict liability, or otherwise, shall Company be liable for special, incidental, or consequential damages or expenses, including but not limited to loss of use of the equipment
or associated equipment, lost revenues or profits, cost of substitute equipment, or cost of fuel or electricity.
The above limitations shall inure to the benefit of Company's suppliers and subcontractors. The above limitation on consequential damages shall not
apply to injuries to persons in the case of consumer goods. Company does not assume, or authorize any other person to assume for Company, any
other liability for the sale of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.