Johnson Controls HS2016, HS2032, HS2064, HS2128 Reference Manual

PowerSeries Neo HS2016/HS2032/
HS2064/HS2128 Alarm Controller
Reference Manual

*29009812R005*

29009812R005

2 PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Manual

Contents

Contents

Safety Instructions for Service Personnel................................................................................................. 13

Introduction.................................................................................................................................................. 15

About the System.............................................................................................................................. 15

Features.............................................................................................................................................. 15

Zones, Wireless Keypads, Wireless Keys, Panic Pendants and Proximity Tags................................ 15

Access codes............................................................................................................................................. 16

Programmable Outputs (PGMs)............................................................................................................ 16

System Supervision Features................................................................................................................. 16

Additional Features.................................................................................................................................. 16

Available Models................................................................................................................................ 16

Model Differences.................................................................................................................................... 17

Compatible Devices........................................................................................................................... 18

Introduction.................................................................................................................................................. 20

Installation.................................................................................................................................................... 20

Overview of Installation Process..................................................................................................... 20

Alarm Controller Installation............................................................................................................ 21

Mounting the Enclosure.......................................................................................................................... 21

Wiring.................................................................................................................................................. 22

Terminal Descriptions.............................................................................................................................. 22

Wire Routing for Power & Non-Power Limited.................................................................................... 22

Corbus Wiring........................................................................................................................................... 24

Installing Modules............................................................................................................................. 27

Zone Expander......................................................................................................................................... 27

Output Expander...................................................................................................................................... 28

Wireless Transceiver Module.................................................................................................................. 28

Power Supply Wiring............................................................................................................................... 29

Keypad Wiring.......................................................................................................................................... 29

HSM2955 Wiring....................................................................................................................................... 30

Alternate Communicator Wiring............................................................................................................ 30

Zone Wiring.............................................................................................................................................. 30

PGM Wiring............................................................................................................................................... 33

Bell Wiring................................................................................................................................................. 33

Telephone Line Wiring............................................................................................................................. 33

Smoke Detector Wiring........................................................................................................................... 34

CO Detector.............................................................................................................................................. 35

Ground Wiring.......................................................................................................................................... 37

Connecting Power.................................................................................................................................... 37

Configuration................................................................................................................................................ 38

Basic Configuration Steps................................................................................................................ 38

Using the Keypad.............................................................................................................................. 39

Special Keys.............................................................................................................................................. 39

LED Indicators.......................................................................................................................................... 39

PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference
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Enrollment.......................................................................................................................................... 40

Enrolling Modules.................................................................................................................................... 41

Module Supervision................................................................................................................................. 41

Enroll Wireless Devices............................................................................................................................ 42

Working with Partitions.................................................................................................................... 42

Setting Up a Partition.............................................................................................................................. 43

Bell/Siren Operation................................................................................................................................ 43

Interconnected Smoke Detector Operation......................................................................................... 43

Trouble Indicators............................................................................................................................. 43

Keypad Partition Setup..................................................................................................................... 44

Loaned Partition Setup............................................................................................................................ 44

Global Zones............................................................................................................................................. 44

Fire and CO Zone Types.......................................................................................................................... 44

Bell/PGM Support.................................................................................................................................... 45

Communications...................................................................................................................................... 45

Assign Zones............................................................................................................................................. 45

Assign Users............................................................................................................................................. 45

Factory Defaults....................................................................................................................................... 45

Alternate Communicator Setup....................................................................................................... 46

Real Time Clock........................................................................................................................................ 46

Communication Paths............................................................................................................................. 46

Communications Options....................................................................................................................... 47

Communication Attempt Limit............................................................................................................... 47

Supervision Restore................................................................................................................................. 47

Remote Firmware Upgrade.................................................................................................................... 47

Local Firmware Upgrade.................................................................................................................. 48

Testing the System............................................................................................................................ 48

Installer Walk Test.................................................................................................................................... 48

Viewing the Event Buffer......................................................................................................................... 48

System Operation........................................................................................................................................ 48

Arming and Disarming..................................................................................................................... 48

Partition vs. Global Keypad......................................................................................................................... 49

Single Partition Operation................................................................................................................ 49

Global/Multiple Partition Operation............................................................................................... 49

Labels............................................................................................................................................................. 50

System Label...................................................................................................................................... 50

Zone Labels........................................................................................................................................ 50

Partition Labels.................................................................................................................................. 50

Module Labels.................................................................................................................................... 50

Event Labels....................................................................................................................................... 51

Partition Command Output Labels................................................................................................. 51

Annunciation................................................................................................................................................. 51

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Door Chime........................................................................................................................................ 51

Temperature Display......................................................................................................................... 51

Low Temperature Warning.............................................................................................................. 52

Keypad Function Keys.................................................................................................................................. 52

Function Key Definitions................................................................................................................... 52

[00] Null Function Key............................................................................................................................. 52

[02] Instant Stay Arm............................................................................................................................... 53

[03] Stay Arm............................................................................................................................................ 53

[04] Away Arm.......................................................................................................................................... 53

[05] No-Entry Arm [*][9]......................................................................................................................... 53

[06] Chime On/Off................................................................................................................................... 53

[07] System Test....................................................................................................................................... 53

[09] Night Arm.......................................................................................................................................... 53

[12] Global Stay Arm................................................................................................................................ 53

[13] Global Away Arm.............................................................................................................................. 53

[14] Global Disarming.............................................................................................................................. 53

[16] Quick Exit........................................................................................................................................... 54

[17] Arm Interior...................................................................................................................................... 54

[21]-[24] Command Output 1 to 4......................................................................................................... 54

[29] Bypass Group Recall........................................................................................................................ 54

[31] Local PGM Activate........................................................................................................................... 54

[32] Bypass Mode..................................................................................................................................... 54

[33] Bypass Recall.................................................................................................................................... 54

[34] User Programming.......................................................................................................................... 54

[35] User Functions.................................................................................................................................. 55

[37] Time & Date Program...................................................................................................................... 55

[39] Trouble Display................................................................................................................................. 55

[40] Alarm Memory.................................................................................................................................. 55

[61]-[68] Partition 1 to 8 Select............................................................................................................... 55

Language Selection...................................................................................................................................... 55

[*] Commands.............................................................................................................................................. 56

[*][1] Bypass or Stay/Away/Night Zones....................................................................................... 56

When The Alarm System is Disarmed................................................................................................... 56

Bypassing zones with an LCD keypad:.................................................................................................. 56

Bypassing zones with a LED/ICON keypad:.......................................................................................... 57

Other Bypass Features:........................................................................................................................... 57

When The Alarm System is Armed........................................................................................................ 57

Troubleshooting................................................................................................................................ 58

[*][2] Trouble Display....................................................................................................................... 58

[*][3] Alarm Memory Display........................................................................................................... 61

[*][4] Door Chime Enable/Disable.................................................................................................. 61

[*][5] Program Access Codes........................................................................................................... 61

Assign Access Codes................................................................................................................................ 61

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5PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Access code types.................................................................................................................................... 62

To add an access code using an LCD keypad:...................................................................................... 63

On an LED/ICON keypad:........................................................................................................................ 63

Access Code Attributes............................................................................................................................ 63

Add User Labels....................................................................................................................................... 65

Assigning Proximity Tags........................................................................................................................ 65

Assigning Users to Partitions................................................................................................................. 65

User Authentication Options.................................................................................................................. 66

[*][6] User Functions........................................................................................................................ 66

Event Buffer.............................................................................................................................................. 66

System Test............................................................................................................................................... 66

Time and Date.......................................................................................................................................... 67

Auto-Arm/Disarm..................................................................................................................................... 67

Auto-Arm Time......................................................................................................................................... 67

Enable DLS/Allow System Service.......................................................................................................... 68

User Call-up.............................................................................................................................................. 68

User Walk Test.......................................................................................................................................... 68

Late to Open............................................................................................................................................. 68

Late to Open Time................................................................................................................................... 69

SMS Programming................................................................................................................................... 69

Brightness Control................................................................................................................................... 69

Contrast Control....................................................................................................................................... 69

Buzzer Control.......................................................................................................................................... 69

Authorize Firmware Update................................................................................................................... 69

Interactive Services.................................................................................................................................. 70

[*][7] Command Outputs 1-4........................................................................................................... 70

[*][8] Installer Programming........................................................................................................... 70

[*][9] No-Entry Arming..................................................................................................................... 71

[*][0] Quick Arm/Exit........................................................................................................................ 71

When disarmed:....................................................................................................................................... 71

When armed:............................................................................................................................................ 71

SMS Command and Control....................................................................................................................... 71

SMS Command and Control Functions........................................................................................... 71

Visual Verification......................................................................................................................................... 72

System Operation........................................................................................................................................ 72

Programming............................................................................................................................................... 72

How to Program................................................................................................................................ 72

Programming Methods............................................................................................................................... 72

Template Programming.................................................................................................................... 73

DLS Programming............................................................................................................................. 74

Local Programming With PC-Link.......................................................................................................... 74

Remote Programming............................................................................................................................. 75

Installer Programming..................................................................................................................... 75

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Viewing Programming...................................................................................................................... 75

Keypad Types............................................................................................................................................ 75

Programming Hex and Decimal Data............................................................................................. 76

Programming Descriptions......................................................................................................................... 77

Adding Labels..................................................................................................................................... 77

[000] Label Programming....................................................................................................................... 77

[000] Language Selection........................................................................................................................ 78

[001]-[128] Zone Labels........................................................................................................................... 78

[051] Zone Tamper Label........................................................................................................................ 79

[052] Zone Fault Label............................................................................................................................. 79

[064] CO Alarm Message......................................................................................................................... 79

[065] Fire Alarm Message....................................................................................................................... 80

[066] Fail To Arm Event Message........................................................................................................... 80

[067] Alarm When Armed Event Message............................................................................................ 80

[100] System Label................................................................................................................................... 80

[101]-[108] Partition 1-8 Labels.............................................................................................................. 80

[201]-[208][001]-[004] Partition Command Output Labels................................................................. 80

[601]-[604] Schedule Labels.................................................................................................................... 80

[801] Keypad Labels................................................................................................................................. 80

[802][001]-[015] HSM2108 Zone Expander Labels............................................................................... 80

[803][001]-[016] HSM2208 Output Expander Label............................................................................. 80

[806] HSM2HOSTx Label.......................................................................................................................... 80

[808] HSM2955 Label............................................................................................................................... 81

[809][001]-[004] HS2300 Power Supply Label....................................................................................... 81

[810][001]-[004] HS2204 High-Current Output Supply Label............................................................. 81

[815] Alternate Communicator Label.................................................................................................... 81

[820][001]-[016] Siren Labels.................................................................................................................. 81

[821][001]-[008] Repeater Labels........................................................................................................... 81

[999][Installer Code][999] Default Labels............................................................................................. 81

Zone Setup......................................................................................................................................... 81

[001] AssignZone Types.......................................................................................................................... 81

[002] Zone Attributes............................................................................................................................... 88

Assign zone attributes:............................................................................................................................ 88

System Times..................................................................................................................................... 90

[000] – System Area................................................................................................................................. 90

[001]-[008] Partition 1-8 Timers............................................................................................................. 91

[900] – Bell Delay Partition Mask........................................................................................................... 91

[901]/[902] – Daylight Savings Begin/End............................................................................................ 91

Access Codes...................................................................................................................................... 92

[006] Installer Defined Access Codes.................................................................................................... 92

[007] - [008] PGM Configuration...................................................................................................... 92

[007] PGM Programming........................................................................................................................ 93

[008] PGM Timer Programming............................................................................................................. 93

Manual

7PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

[009] PGM Types................................................................................................................................ 93

[001]-[164] Select PGM............................................................................................................................ 93

100 - Null PGM.......................................................................................................................................... 93

101 - Burglary and Fire Bell Follower..................................................................................................... 93

102 - Delayed Fire and Burglary............................................................................................................. 94

103 - Sensor Reset [*][7][2].................................................................................................................... 94

104 - 2-Wire Smoke.................................................................................................................................. 94

109 - Courtesy Pulse................................................................................................................................ 94

111 - Keypad Buzzer Follow.................................................................................................................... 95

114 - Ready to Arm.................................................................................................................................. 95

115 - System Armed Status..................................................................................................................... 95

116 - Away Armed Status........................................................................................................................ 95

117 - Stay Armed Status.......................................................................................................................... 95

120 - Away Armed with No Zone Bypasses Status............................................................................... 95

121-124 – Command Outputs 1-4.......................................................................................................... 95

129 - Partition Status Alarm Memory.................................................................................................... 95

132 - Holdup Output................................................................................................................................ 96

134 - 24-Hour Silent Input (PGM 2)........................................................................................................ 96

132 - 24-Hour Audible Input (PGM 2).................................................................................................... 96

146 - TLM and Alarm................................................................................................................................ 96

147 - Kissoff............................................................................................................................................... 97

148 - Ground Start................................................................................................................................... 97

149 - Alternate Communicator............................................................................................................... 97

155 - System Trouble............................................................................................................................... 97

156 - Latched System Event (Strobe)..................................................................................................... 98

157 - System Tamper............................................................................................................................... 98

161 - DC Trouble....................................................................................................................................... 99

165 - Proximity Tag Used........................................................................................................................ 99

166 - Partition Prox Used........................................................................................................................ 99

175 - Bell Status and Programming Access Output............................................................................. 99

176 - Remote Operation.......................................................................................................................... 99

184 - Open After Alarm........................................................................................................................... 99

200 - Zone Follower - PGM By Zone....................................................................................................... 99

201-216 – Zone Follower (Zones 1-128)............................................................................................... 100

[010] PGM Attributes....................................................................................................................... 100

[000] Main Bell Mask............................................................................................................................. 100

[001]-[164] PGM 001-164 Attributes.................................................................................................... 101

[011] PGM Configuration Options................................................................................................. 110

[001]-[164] Select PGM.......................................................................................................................... 110

Zone Follow PGM By Zone.................................................................................................................... 110

Proximity Tag Used................................................................................................................................ 111

Command Output 1-4............................................................................................................................ 111

[012] System Lockout...................................................................................................................... 111

Keypad Lockout – Number of Invalid Local Attempts....................................................................... 111

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Keypad Lockout Duration..................................................................................................................... 111

Remote Lockout DLS............................................................................................................................. 111

Remote Lockout Duration..................................................................................................................... 111

System Options................................................................................................................................ 111

[013] System Option 1........................................................................................................................... 111

[014] System Option 2........................................................................................................................... 113

[015] System Option 3........................................................................................................................... 114

[016] System Option 4........................................................................................................................... 115

[017] System Option 5........................................................................................................................... 116

[018] System Option 6........................................................................................................................... 117

[019] System Option 7........................................................................................................................... 118

[020] System Option 8........................................................................................................................... 119

[021] System Option 9........................................................................................................................... 121

[022] System Option 10......................................................................................................................... 122

[023] System Option 11......................................................................................................................... 123

[024] System Option 12......................................................................................................................... 124

[025] System Option 13......................................................................................................................... 125

[040] User Authentication..................................................................................................................... 126

[041] Access Code Digits....................................................................................................................... 126

[042] Verified Events.............................................................................................................................. 127

Partition Setup................................................................................................................................. 127

[151]-[158] Partition Auto-Arm/Disarm............................................................................................... 127

[200] Partition Mask............................................................................................................................... 128

[201]-[208] Partition Zone Assignment............................................................................................... 129

[300] Panel/Receiver Communication Paths...................................................................................... 129

[301] Phone Number Programming.................................................................................................... 130

[304] Call Waiting Cancel String........................................................................................................... 130

Reporting.......................................................................................................................................... 131

[307] Zone Reporting............................................................................................................................. 131

[308] Event Reporting............................................................................................................................ 131

System Communications................................................................................................................ 138

[309] System Call Direction................................................................................................................... 138

[310] Account Codes.............................................................................................................................. 139

[311]-[318] Partition Call Directions..................................................................................................... 139

[350] Communicator Formats.............................................................................................................. 140

[377] Communication Variables........................................................................................................... 140

[380] Communicator Option 1.............................................................................................................. 142

[381] Communicator Option 2.............................................................................................................. 144

[382] Communicator Option 3.............................................................................................................. 145

[383] Communicator Option 4.............................................................................................................. 145

[384] Communicator Backup Options................................................................................................. 146

[385] Audio Module Talk\Listen Mask................................................................................................. 146

DLS Programming........................................................................................................................... 147

[401] DLS/SA Options............................................................................................................................ 147

Manual

9PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

[402] PSTN DLS Phone Number Programming.................................................................................. 148

[403] DLS Access Code.......................................................................................................................... 148

[404] DLS/SA Panel ID........................................................................................................................... 148

[405] PSTN Double Call Timer.............................................................................................................. 148

[406] PSTN Number of Rings to Answer On....................................................................................... 148

[407] SA Access Code............................................................................................................................. 149

[410] Automatic DLS/SA Options......................................................................................................... 149

Virtual Inputs................................................................................................................................... 150

[560][001]-[032]...................................................................................................................................... 150

Schedule Programming.................................................................................................................. 150

[601]-[604] Programming Schedule 1-4.............................................................................................. 150

[711]-[714] Holiday Schedules.............................................................................................................. 150

[802] Audio Verification Module Programming........................................................................... 151

Wireless Programming................................................................................................................... 151

[804] Wireless Programming................................................................................................................ 151

[850] Cellular Signal Strength............................................................................................................... 151

[851] Alternate Communicator Programming................................................................................... 151

[860] Display Keypad Slot Number...................................................................................................... 152

[861]-[876] Keypad Programming....................................................................................................... 152

[899] Template Programming.............................................................................................................. 152

Systems Information....................................................................................................................... 152

[900] System Information..................................................................................................................... 152

[901] Installer Walk Test Mode Enable/Disable................................................................................. 153

Module Programming.................................................................................................................... 153

[902] Add/Remove Modules................................................................................................................. 153

Deleting Modules................................................................................................................................... 154

[903] Confirm Module........................................................................................................................... 155

Testing............................................................................................................................................... 156

[904] Wireless Placement Test............................................................................................................. 156

[912] Soak Test....................................................................................................................................... 157

[982] Battery Settings............................................................................................................................ 157

Defaults............................................................................................................................................. 158

[989] Default Master Code.................................................................................................................... 158

[990] Installer Lockout Enable/Disable............................................................................................... 158

[991] Default Keypads........................................................................................................................... 158

[993] Default Alternate Communicator............................................................................................... 158

[996] Default Wireless Receiver............................................................................................................ 158

[998] Default HSM2955.......................................................................................................................... 158

[999] Default System............................................................................................................................. 158

Programming............................................................................................................................................. 159

Programming Worksheets........................................................................................................................ 159

Label Programming........................................................................................................................ 159

Zone Setup....................................................................................................................................... 163

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Zone Attribute Defaults......................................................................................................................... 165

System Times................................................................................................................................... 167

Access Codes.................................................................................................................................... 169

PGM Programming......................................................................................................................... 169

System Lockout................................................................................................................................ 180

System Options................................................................................................................................ 181

Auto-Arm / Disarm.......................................................................................................................... 185

Partition and Zone Assignment..................................................................................................... 189

Communications.............................................................................................................................. 191

Call Directions.................................................................................................................................. 203

DLS Programming........................................................................................................................... 206

Virtual Inputs................................................................................................................................... 207

Schedule Programming.................................................................................................................. 207

Audio Module Programming......................................................................................................... 212

Wireless Programming................................................................................................................... 216

Alternate Communicators.............................................................................................................. 217

Keypad Programming..................................................................................................................... 217

Template Programming................................................................................................................. 219

System information......................................................................................................................... 219

Module Programming.................................................................................................................... 219

Wireless Placement Testing........................................................................................................... 221

Testing..................................................................................................................................................... 221

Battery Settings............................................................................................................................... 222

Restoring Factory Defaults............................................................................................................. 222

Programming Worksheets........................................................................................................................ 222

Troubleshooting......................................................................................................................................... 222

Testing............................................................................................................................................... 222

Troubleshooting.............................................................................................................................. 223

[*][2] Trouble summary................................................................................................................. 223

Reporting Codes......................................................................................................................................... 232

Word library................................................................................................................................................ 244

Template programming tables................................................................................................................ 245

Digit 1 – Zones 1-8 Definition Options.......................................................................................... 245

Digit 2 – System EOL Configuration Options............................................................................... 245

Digit 3 – Reporting Code Communication Options..................................................................... 246

Digit 4 – Reporting Code Configuration Options......................................................................... 247

Common Group............................................................................................................................... 248

Digit 5 - DLS Connection Options.................................................................................................. 251

ASCII Characters......................................................................................................................................... 252

Wiring diagrams......................................................................................................................................... 252

HS2016, HS2032, HS2064, HS2128 UL/ULC Wiring Diagram....................................................... 253

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Zone Wiring...................................................................................................................................... 254

Bell Wiring........................................................................................................................................ 254

PGM Wiring...................................................................................................................................... 255

Telephone line wiring..................................................................................................................... 255

Neo Reference Manual Feature Changes............................................................................................... 256

Regulatory Approvals................................................................................................................................ 258

Regulatory Approvals...................................................................................................................... 258

Regulatory Approvals............................................................................................................................ 258

ISED STATEMENT............................................................................................................................. 260

UL/ULC Installations........................................................................................................................ 260

UL/ULC Residential Fire and Burglary Installations:......................................................................... 261

ULC Commercial Burglary..................................................................................................................... 263

UL Central Station and Police Connect with Standard or Encrypted Line Security

Service...................................................................................................................................................... 263

UL Local, Central Station, Police Connect with No Line Security Service........................................ 263

UL Home Health Care Signaling Equipment...................................................................................... 264

ULC Central Station Fire and Burglary Monitoring Installations...................................................... 264

Programming......................................................................................................................................... 264

Control of the Protected Premises...................................................................................................... 264

Bell Location........................................................................................................................................... 264

Protection of the Control Unit.............................................................................................................. 264

Casual Users........................................................................................................................................... 265

User Information................................................................................................................................... 265

Aux Loading and Battery Selection............................................................................................... 265

SIA False Alarm Reduction Installations: Quick Reference......................................................... 266

SIA quick reference table...................................................................................................................... 267

EU Compliance Statement.............................................................................................................. 270

Important Notes for EN50131-1 compliant systems................................................................... 271

Australia / New Zealand Regulatory Compliance........................................................................ 271

New Zealand Telepermit Grant...................................................................................................... 272

UK Compliance Statement............................................................................................................. 272

Specifications For EN50131....................................................................................................................... 273

Specifications................................................................................................................................... 273

Locating Detectors and Escape Plan....................................................................................................... 276

Limited Warranty........................................................................................................................................ 279

Software Product License (EULA)............................................................................................................. 283

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Safety Instructions for Service Personnel

When using equipment connected to the telephone network, always follow the basic safety
instructions provided with this product. Inform the end-user of the safety precautions that must be
observed when operating this equipment.

Before Installing The Equipment

Ensure your package includes the following items:

• HS2016-4/HS2016/2032/2064/2128 alarm controller

• Power supply, direct plug-in

• Installation and user guides, including the safety instructions

Selecting A Suitable Location For The Alarm Controller

Refer to the following list to find a suitable location to install this equipment:

• Locate near a telephone socket and power outlet.

• Select a location free from vibration and shock.

• Place alarm controller on a flat, stable surface and follow the installation instructions.

• Do not locate the equipment where people may walk on the secondary circuit cable(s).

• Do not connect alarm controller to the same electrical circuit as large appliances.

• Do not select a location that exposes your alarm controller to direct sunlight, excessive heat,
moisture, vapors, chemicals or dust.

• Do not install this equipment near water (e.g., bathtub, kitchen/laundry sink, wet basement,
near a swimming pool).

• Do not install this equipment and accessories in areas where risk of explosion exists.

• Do not connect this equipment to electrical outlets controlled by wall switches or automatic
timers.

• Avoid interference sources.

• Avoid installing equipment near heaters, air conditioners, ventilators, and refrigerators.

• Avoid locating equipment close to or on top of large metal objects (e.g., wall studs).

for information on locating smoke and CO detectors.

Safety Precautions Required During Installation

• Never install this equipment and/or telephone wiring during a lightning storm.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.

• Position cables so that accidents can not occur. Connected cables must not be subject to
excessive mechanical strain.

• Use only the power supply provided with this equipment. Use of unauthorized power supplies
may cause damage.

• For direct plug-in versions, use the power supply provided with the device.

Manual

13PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

WARNING: This equipment has no mains on/off switch. The plug of the direct plug-in power

supply is intended to serve as the disconnecting device if the equipment must be quickly
disconnected. It is imperative that access to the mains plug and associated mains socket/
outlet is never obstructed.

IMPORTANT NOTES

• This equipment is stationary-fixed with a direct plug-in external transformer or a permanently
connected internal transformer dependent on the region. It must be installed by Skilled
Persons only (Skilled Person is defined as a person with relevant education or experience to
enable him or her to identify hazards and to take appropriate actions to reduce the risks of
injury to themselves and others). It must be installed and used within an environment that
provides the pollution degree max 2, over voltages category II, in non-hazardous, indoor
locations only.

• For permanently connected versions, the fuse in the power connector serves as the
disconnecting device. The disconnect device will only remove the mains power and will not
disconnect battery power. The installer is responsible to ensure that a readily accessible mains
disconnect device is incorporated in the building for permanently connected installations.

• There are no end user replaceable parts within this equipment.

• Before servicing, disconnect the mains power, battery and telephone connections.

• The equipment enclosure must be secured to the building structure before operation.

• All national wiring rules must be observed.

Ensure that cables are positioned so that accidents cannot occur.

• Internal wiring must be routed in a manner that prevents

• - Excessive strain or loosening of wire on terminal connections;

- Damage of conductor or insulation.

• The wiring (cables) used for installation of the alarm system and accessories shall be insulated
with PVC, TFE, PTFE, FEP, Neoprene or Polyamide.

• Do not route any wiring over circuit boards

• Disposal of used batteries must be made in accordance with local waste recovery and recycling
regulations.

• Use authorized accessories only with this equipment.

• Do not place any object on the top of the cabinet.

• Do not spill any liquids on the cabinet.

• Do not touch the equipment and its connected cables during an electrical storm; there may be
a risk of electric shock.

• Save these safety instructions for future use.

• These safety instructions should not prevent you from contacting the distributor and/or the
manufacturer to obtain any further clarification and/or answers to your concerns.

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Introduction

About the System

The PowerSeries Neo alarm panel is a feature-rich, scalable alarm system designed for residential
and light commercial use. The alarm panel supports both hardwired and wireless devices. This
section lists the features of the alarm panel, available models, and compatible devices.

The following symbols are used to indicate features or methods of operation that are only available
in a particular market. No symbol indicates the feature or operation is available for all markets
unless noted specifically otherwise.

- North America

- Europe

- France

- United Kingdom

Features

The following features are available on the PowerSeries Neo alarm controller.

Zones, Wireless Keypads, Wireless Keys, Panic Pendants and Proximity Tags

• 16, 32, 64, or 128 wireless or hardwired zones supported, including 6 or 8 hardwired zones
available on the controller.

• zone types and 14 programmable zone attributes

• Up to 16 separate wireless keypads supported

• Up to 32 separate wireless keys or supported

• Up to 94 separate proximity tags supported

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15PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Access codes

• Up to 1002 access codes: 1000 (level 2-EN) including one system master code (level 3-EN). In
addition, one installer code (level 3-EN), and one maintenance code are available.

Note: EN50131-1 compliant systems using 1000 access codes shall set the access code to 8
digits (section [041], option 02).

• Programmable attributes for each user code - See Access Code Attributes.

Programmable Outputs (PGMs)

• Up to 4 programmable outputs (PGM) on the alarm controller with 49 available options

• 22, 38, 80, 148 maximum programmable outputs

System Supervision Features

The PowerSeries Neo system continuously monitors a number of possible trouble conditions and
provides audible and visual indication at the keypad. Trouble conditions include:

• AC power failure

• Zone trouble

• Fire trouble

• Telephone line trouble

• Communicator trouble

• Low battery condition

• RF jam

• AUX power supply fault

• Failure to communicate

• Module fault (supervisory or tamper)

Additional Features

• 2-way wireless device support

• Visual verification (images + audio)

• Proximity tag support

• PGM scheduling

• Quick arming

• User, partition, module, zone and system labels

• Programmable system loop response

• Keypad and panel software versions viewable through keypad

• Doorbell zone type

• Low battery PGM type

Available Models

The following alarm controller models are available:

• HS2016-4

• HS2016

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• HS2032

• HS2064

• HS2064 E

• HS2128

• HS2128 E

Note: Not all models are available in all markets.

Model Differences

The table below lists the features of each alarm system model.

Table 1: Model Differences

Features HS2128 E HS2128 HS2064 E HS2064 HS2032 HS2016 HS2016-4

Hardwired
zones

Onboard zone
inputs

Wireless zones 128 128 64 64 32 16 32
Partitions 8 8 8 8 4 2 8
Users 1000 95 500 95 72 48 48
Onboard

outputs
Max outputs 148 148 80 80 38 22 24
Keypads 16 16 8 8 8 8 8
Wireless keys 32 32 32 32 32 16 16
Wireless sirens 16 16 8 8 8 4 4
Wireless

repeaters *
Proximity tags 999 94 499 94 71 47 47
Alt Comm.

phone #’s
User-

programmabl
e phone #’s

Event buffer 1000 1000 500 500 500 500 500
8-zone

expander
HSM2108

Power supply
HSM2300

Power supply/
high-current
output
expander
HSM2204

8-output
expander
HSM2208

2- way wireless
integration
module

Audio
verification
module
HSM2955

128 128 64 64 32 16 16

8 8 8 8 8 6 8

4 4 4 4 2 2 4

8 8 8 8 8 4 4

4 4 4 4 4 4 4

8 8 8 8 8 8 8

15 15 7 7 3 1 1

4 4 3 3 3 3 3

4 4 3 3 1 1 1

16 16 8 8 4 2 2

1 1 1 1 1 1 1

1 1 1 1 1 1 1

Manual

17PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

*For UL installations, 2 repeaters must be installed for proper signal routing.

*The "E" reference next to the model name HS2128 or HS2064 is an order code reference. Model
HS2016-4 is not UL/ULC listed.

Compatible Devices

The following devices are compatible with this alarm controller.

Note: On the table below and throughout this document, x in the model number represents
the operating frequency of the device as follows: 9 (912-919 MHz), 8 (868MHz), 4 (433MHz).

Note: Only models operating in the band 912-919 MHz are UL/ULC listed where indicated. Only
UL approved devices are to be used with UL/ULC listed systems.

Table 2: Compatible Devices

Modules
Wireless keypads

HS2LCDWFx

HS2LCDWFPx

Hardwired keypads with 2-way
wireless integration module

Hardwired keypads

Note: The ICN and LED
models can be used only in
UL resi burg applications (no

HS2LCDRFx

HS2LCDRFPx

HS2LCD

HS2LCDP

HS2ICNUL

UL resi fire listing).

Touchscreen Keypad

HS2TCHP

Note: For ULC-s559 Listed
applications the HS2TCHP
touchscreen keypad is for
supplementary use only.

2-way wireless integration module

8-zone expander

8-zone expander, 32 zones graphic

HSM2HOSTx

HSM2108

HSM2208

annunciator (4x HSM2208), 64 zone
graphic annunciator (8x HSM2208)

8-output expander

Power supply

4 high current output expander

HSM2208

HSM2300

HSM2204
Audio alarm verification module HSM2955
Alternate communicator

3G2080E

3G2080RE

TL280E

TL280RE

TL2803GE

TL2803GRE

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

HS2LCDWFPVx

HS2ICNRFx

HS2ICNRFPx

HS2ICNPUL

HS2LEDUL

HSM3632

TL280LE

TL280LER

LE2080

LE2080R

TL880LT
TL8803G-EU

PCL-422

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

UL

HSM3664

UL

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Hardwired Devices
2-wire smoke detector System Sensor

2W-B (UL)

2WT-B (UL)

2WTA-B (UL)

C2W-BA (

C2WT-BA (

C2WTA-BA (

ULC

ULC

)

ULC

)

)

4-wire smoke detector System Sensor

4W-B (UL) / C4W-BA (

ULC

) 4-wire Standard

i3 Detector

4WT-B (UL) / C4WT-BA (

ULC

) 4-wire
Standard i3 Detector with Fixed 135°
Thermal Sensor

4WTA-B (UL) 4-wire i3 Detector with Fixed
135° Thermal Sensor and Sounder

4WTR-B (UL) 4-wire i3 Detector with Fixed
135° Thermal Sensor and Form C Relay

4WTAR-B 4-wire i3 Detector with Fixed
135° Thermal Sensor, Sounder and Form
C Relay

CO detector Potter Electric

CO-12/24

System Sensor

CO1224T (UL)

Quantum
12-24SIR

CO1224TR (UL)

CO1224A (

ULC

)

Mechanical Heat Detector System Sensor 5601P

5602

Reverse Polarity Module
(for SD/CO interconnection)

32 zone graphic annunciator (4 x HSM2208 modules), 64 zone graphic

System Sensor COSMOD2W

COSMOD4W

HSM3632UL HSM3664

annunciator (8 x HSM2208 modules)
Wireless Devices
Wireless PG PIR motion detector

Wireless PG PIR + camera motion detector

Wireless PG curtain motion detector

PGx904(P)UL, PGx914(P)

PGx934(P)

PGx924

UL

UL

UL

Wireless PG dual tech motion detector PGx984(P)
Wireless PG mirror motion detector

Wireless PG outdoor motion detector

Wireless PG glass break detector

Wireless PG shock detector

Wireless PG flood detector

Wireless PG temperature detector (indoor use)

PGx974(P)

PGx994

PGx912, PGx922

PGx935

PGx985

PGx905

UL

UL

UL

UL

UL

UL

Outdoor temperature probe (requires PGx905) PGTEMP-PROBE
Wireless PG key

PGx939

UL

Refer to the device installation
manual for connections.

Refer to the device installation
manual for connections.

Macurco
CM-E1

Refer to
the device
installation

manual for
connections.

Refer to
the device
installation

manual for
connections.

Refer to
the device
installation

manual for
connections.

UL

Manual

19PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Wireless PG key

Wireless PG panic key

Wireless PG 2-button key

Wireless PG indoor siren

Wireless PG outdoor curtain PIR

Wireless PG outdoor siren

Wireless PG repeater

Wireless PG recessed contact

Wireless PG door/window contact

PGx929

PGx938

PGx949

PGx901

PGX902

PGx911

PGx920

PGx307

PGx303

UL

UL

UL

UL

UL

UL

UL

UL

UL

Wireless PG commercial contact PGx309
Wireless PG outdoor contact

Wireless PG CO detector

Wireless PG smoke/heat detector

Wireless PG ceiling mount detector with Smart

PGx312

PGX933

PGx936
PGX872

UL

UL

UL

Presence – long range
Wireless PG ceiling mount detector with Smart

PGX862

Presence – short range
Wireless PG door/window contact

Wireless PG door/window contact w/ AUX

PGx975

PGx945

UL

UL

Central Station Receivers
SG-System I, II, III, IV, 5
Enclosures
The PowerSeries Neo main board can be installed in the metal enclosures listed below: Tamper protection switches can be

installed on all enclosures, including door opening protection and/or removal from the mounting position. Doors can be
secured using screws or keylock.

Model PC4050C (hinged door) made of 18Ga steel, painted beige, dimensions 305mm(L) x 376mm(W) x 124mm(W)
Model CMC-1 (hinged door) made of 18Ga steel (base) and 16Ga (door), painted beige, dimensions 287mm(L) x 298mm(W)

x 94mm(H)
Model PC5006C (removable door) made of 18Ga steel, painted white, dimensions 403mm(L) x 338mm(W) x 100mm(H)
Model PC5003C (removable door) made of 22Ga steel, painted, dimensions: 248mm(L) x 298mm(W) x 76mm(H)
For EN50131-1 Grade 2 compliant installations, all holes on the side of the cabinets shall be covered (plugged) if no

accessories are installed in the cabinet that will use these mounting holes.
The equipment enclosure shall be secured to the building structure before operation. Use 4 screws (appropriate for the wall

material on which it is attached) inserted through the four mounting holes provided in the back of the enclosure base.

Introduction

Installation

Overview of Installation Process

The steps below are provided to assist with the installation of the alarm system. Read over this
section to get an overall understanding of the order of installation. Working from this plan can help
reduce problems and reduce the overall time required for installation.

Step 1 – Create a Layout

Draw a rough sketch of the site and include all alarm detection devices, zone expanders, keypads
and other required modules.

Step 2 – Mount the Panel

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Decide on a location for the alarm panel and secure it to the wall using suitable mounting
hardware. Mounting the Enclosure.

Step 3 – Wire the Alarm Controller

Wire each of the modules to the alarm controller following the guidelines provided in Corbus

Wiring.

Step 4 – Wire Zones

Complete all zone wiring. Follow the guidelines provided in Zone Wiring to connect zones using
normally closed loops, single EOL resistor, double EOL resistors, fire zones and keyswitch arming
zones.

Step 5 – Complete Wiring

Complete all other wiring including bells or sirens, telephone line connections, ground connections
or any other wiring necessary. Follow the guidelines provided in Terminal Descriptions.

Step 6 – Power up the Control Panel

Once all zone and alarm controller wiring is complete, connect the battery before applying AC, and
power up the system. The alarm controller will not power up if only the battery is connected.

Step 7 – Enroll Keypads and Modules

All keypads must be enrolled in order to operate on the system. To enroll the first keypad, see

Enrolling the First Keypad. To enroll optional keypads, enter installer's programming section [902]

[000]. For more information, Module Programming.

Step 8 – Confirm Module Supervision

By default, all modules are supervised upon installation. Supervision is enabled at all times. To
confirm that each module is properly supervised, [903] Confirm Module.

Step 9 – Enroll Wireless Devices

Wireless devices are enrolled via the wireless transceiver module (HSM2HOSTx) or RF keypad and
Installer Programming section [804]. See Wireless Programming to enroll wireless devices.

Step 10 – Program the System

5 - I.D. Tone on Programming provides a complete description of how to program the alarm

controller. It contains complete descriptions of the various programmable features and options.
Fill out the programming worksheets starting at Programming Worksheets completely before
attempting to program the system.

Step 11 – Test the System

Test the panel completely to ensure that all features and functions operate as programmed.

Alarm Controller Installation

Begin the installation by mounting the alarm controller in the metal enclosure using the stand­offs provided. Optional modules, such as the HSM2108 and HSM2208, can also be mounted in the
enclosure.

Install hardware in the sequence indicated on the following pages.

Mounting the Enclosure

Locate the panel in a dry area, preferably near an unswitched AC power source and the incoming
telephone line. Complete all wiring before applying AC or connecting the battery.

Manual

21PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Wiring

All wiring entry points on the enclosure are designated by arrows. All circuits are classified UL
power limited except for the battery leads. Minimum 1/4” (6.4mm) separation must be maintained
at all points between power limited and non-power limited wiring and connections.

Terminal Descriptions

The following terminals are available on the PowerSeries Neo alarm controller.

Terminal Description

BAT+, BAT- Battery terminals. Use to provide backup power and additional current when system

demands exceed the power output of the transformer, such as when the system is in
alarm. Note: Do not connect the battery until all other wiring is complete.

AC Power terminals. Connect the battery before connecting the AC. Do not connect the

battery or transformer until all other wiring is complete.

AUX+, AUX- Auxiliary terminals. Use to power modules, detectors, relays, LEDs, etc. (700mA MAX).

Connect the positive side of device to AUX+, the negative side to AUX-.

BELL+, BELL- Bell/Siren power (700mA MAX). Connect the positive side of any alarm warning device to

BELL+, the negative side to BELL-.

RED, BLK, YEL, GRN Corbus terminals. Use to provide communication between the alarm controller and

connected modules. Each module has four Corbus terminals that must be connected to
the Corbus.

PGM1 to PGM4 Programmable output terminals. Use to activate devices such as LEDs.

(PGM1, PGM3, and PGM4: 50mA PGM2: 300mA or can be configured as an input)

Z1 to Z8
COM

EGND Earth ground connection.
TIP, RING, T-1, R-1 Telephone line terminals.
PCLINK_1 DLS/SA
PCLINK_2 DLS/SA, Alternate Communicator

Zone input terminals. Each zone should have one detection device; however, multiple
detection devices can be wired to the same zone.

Wire Routing for Power & Non-Power Limited

All wiring entry points are designated on the diagram by arrows. All circuits are classified UL
installation power limited except for the battery leads which are not power limited.

A minimum ¼” (6.4mm) separation must be maintained at all points between power limited and
non-power limited wiring and connections. See Wiring diagrams for expanded diagrams.

Note: Wire entry for power limited wiring must be separated by a different entry access from
non-power limited wiring.

Figure 1:  Wiring Routing (North America only)

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Manual

23PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Figure 2:  Wiring Routing (EN50131 only)

Corbus Wiring

The RED and BLK Corbus terminals are used to provide power while YEL and GRN are used for data
communications. The 4 Corbus terminals of the alarm controller must be connected to the 4 Corbus
terminals or wires of each module.

The following conditions apply:

• Corbus should be run with minimum 22 gauge quad, two pair twisted preferred.

• The modules can be home run to the panel, connected in series or can be T-tapped.

• Do not use shielded wire for Corbus wiring.

Note: Any module can be connected anywhere along the Corbus. Separate wire runs for
keypads, zone expanders etc. are not necessary.

Note: No module can be more than 1,000'/305m (in wire length) from the panel. Do not use
shielded wire for Corbus wiring.

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Manual

Figure 3:  Corbus Wiring

Module (A) is wired correctly as it is within 1,000'/305m of the panel, in wire distance. Module (B)
is wired correctly as it is within 1,000'/305m of the panel, in wire distance. Module (C) is NOT wired
correctly as it is farther than 1,000'/305m from the panel.

Current Ratings

In order for the system to operate properly, the power output of the alarm controller and power
supply modules cannot be exceeded. Use the following data to ensure that the available current is
not exceeded.

Table 3: System Output Ratings

Device Output Rating (12VDC)
HS2016-4

AUX: 700mA. Subtract the listed rating for each keypad, expansion

module and accessory connected to AUX or Corbus. At least

HS2016

HS2032

BELL: 700mA. Continuous rating. 2.0A. short term. Available only

100mA must be reserved for the Corbus.

with standby battery connected. Not for use in UL/ULC or EN

HS2064

certified applications.

HS2064 E

HS2128

HS2128 E
HSM2208 AUX: 250mA. Continuous rating. Subtract for each device

connected. Subtract the total load on this terminal from the
alarm panel AUX/Corbus output.

HSM2108 AUX: 100mA. Subtract for each device connected. Subtract the total

load on this terminal from the panel AUX/Corbus output.

Alarm Controller Current Calculation

Panel Calculation

Maximum (Standby or Alarm)

Manual

25PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

AUX (700mA max. including PGMs 1-4)

Corbus (700mA max.)***

PCLink+ (Alt. Com.:125mA)

Total (must not exceed 700mA)

***See Corbus Current Calculation Chart.

For UL, ULC and Commercial Listed applications, the total standby and alarm current cannot exceed
values in Table 4 .

Table 4: Corbus Current Calculation Chart

Item Current (mA) x Quantity Total (mA)

HS2016-4/HS2016/

85 x 1 85
HS2032/HS2064/
HS2064 E/HS2128/
HS2128 E

HS2LCD 105 x

HS2ICN 105 x

HS2LED 105 x

HS2LCDP 105 x

HS2ICNP 105 x

HS2LCDRF 105 x

HS2ICNRF 105 x

HS2ICNRFP 105 x

HS2TCHP 160 x

Current required for connected devices =

HSM2300* 30 x

AUX output current of HSM2108

HSM2208* 40 x

AUX output current of HSM2208

HSM2300/2204* 35 x

HSM2HOSTx 35 x

HSM2955** x

3G2080(R)E/

125 (PCLINK) x
TL2803G(R)E/
TL280(R)E

Total Corbus Current =

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*These units draw current from the Corbus to power devices external to the module. This current
must be added to the total Corbus current. See manufacturer's specifications for the current draw
of each device.

** For HSM2955 current draw refer to HSM2955 installation manual.

Line Loss

Voltage loss through wire resistance must be considered for all installations. To ensure proper
operation, at least 12.5Vdc must be applied to all modules on the system (when AC is connected
and the battery is fully charged). If less than 12.5Vdc is applied, system operation is adversely
affected.

To correct the problem, try any or all of the following:

1. Connect a PowerSeries Neo power supply between the alarm controller and the module to
provide additional power to the Corbus.

2. Reduce the length of the Corbus run to the module.

3. Increase the gauge of wire.

Capacitance Limits

An increase in capacitance on the Corbus affects data transmission and causes the system to slow
down. Capacitance increases for every foot of wire added to the Corbus. The capacitance rating of
the wire used will determine the maximum length of the Corbus.

For example, 22-gauge, non-shielded, 4-conductor wire has a typical capacitance rating of 20
picofarads per foot (which is 20nF/1000’). For every 1000' of wire added – regardless of where it is
run – the capacitance of the Corbus increases by 20nF.

The following table indicates the total wire distance allowed for the capacitance rating of the wire
used:

Table 5: Wire Capacitance

Wire Capacitance per 1000’ (300m) Total Corbus Wire Length

15nF 5300’/1616m
20nF 4000’/1220m
25nF 3200’/976m
30nF 2666’/810m
35nF 2280’/693m
40nF 2000’/608m

Installing Modules

Remove all power from the system while connecting modules to the alarm controller.

Zone Expander

The main alarm controller has connection terminals for zones 1 to 8. Additional HSM2108 zone
expanders may be added to increase the number of zones on the system. Each zone expander
consists of one group of 8 zones. At enrollment, the zone expander is automatically assigned to the
next available zone slot. Connect the RED, BLK, YEL and GRN terminals to the Corbus terminals on
the alarm panel. Board current draw: 30mA.

Manual

27PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Figure 4:  HSM2108 Zone Expander

Refer to the HSM2108 installation sheet for more information.

Output Expander

The HSM2208 module is used to add up to 8 low-current programmable outputs to the alarm
system.

The 4-wire Corbus connection is used by the panel to communicate with the module. Connect the
RED, BLK, YEL and GRN terminals to the Corbus terminals on the alarm panel. Board current draw:
40mA.

Figure 5:  HSM2208 Output Expander

Wireless Transceiver Module

The HSM2HOSTx 2-way wireless integration module provides communication between wireless
devices and the alarm controller.

Connect the HSM2HOSTx to the 4-wire Corbus of the alarm controller according to the following
diagram.

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Figure 6:  HSM2HOSTx Wiring Diagram

After you have completed the wiring, reconnect power to the security system. Board current draw:
35mA

Power Supply Wiring

The HSM2300/2204 power supply/high-current output module provides up to 1.0A of additional
current and can be used to add up to four programmable outputs (HSM2204 only) to the alarm
system.

The 4-wire Corbus connection provides communication between the module and alarm panel.
Connect the RED, BLK, YEL and GRN terminals to the Corbus terminals on the alarm controller. If O1
is not used, connect to Aux with a 1K resistor. Board current draw: 1.2A.

Figure 7:  Power Supply Wiring

Keypad Wiring

To wire a keypad to the alarm controller, remove the keypad backplate (refer to the keypad
installation sheet) and connect the RED, BLK, YEL and GRN terminals to the corresponding
terminals on the alarm controller.

Manual

29PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Keypad Zone/PGM Wiring

Hardwired devices can be connected to hardwired keypads with inputs (zone) or outputs (PGM).
This saves from running wires back to the control panel for every device.

To connect a zone device to HS2LCD, HS2ICON, HS2LED and HS2TCHP keypads, run one wire to the
P/Z terminal and the other to B. For powered devices, use red and black to supply power to the
device. Run the red wire to the R (positive) terminal and the black wire to the B (negative) terminal.

Keypad zones support Normally Closed Loops, Single End of Line and Double End of Line.

To connect the PGM output, run one wire to the P/Z terminal and the other to R.

Figure 8:  Keypad Terminals

Note: When using end of line supervision, connect the zone according to one of the

configurations outlined in Zone Wiring. End of line resistors must be placed on the device end
of the loop, not at the keypad.

Assigning Keypad Zones

When using keypad zone inputs, each input used must be assigned a zone number in Installer
Programming.

First, ensure that you have enrolled all installed keypads into the desired slots ([902] Add/Remove

Modules). Next, assign keypad zones by entering programming section [861]-[876], subsection 011

for keypads 1-16. Enter a 3-digit zone number for each of the keypad zones. This number must be
programmed into the slot location that the keypad is assigned to.

Note: If a keypad zone input is assigned to zone number 1 to 8, the corresponding zone
cannot be used on the main control panel.

Once the keypad zones are assigned, you must also program zone definitions and zone attributes.

[001] AssignZone Types and Zone Setup.

HSM2955 Wiring

For wiring information refer to HSM2955 Installation manual.

Alternate Communicator Wiring

See Alternate Communicator installation manual.

Zone Wiring

Power down the alarm controller and complete all zone wiring.

Zones can be wired to supervise normally open devices (e.g., smoke detectors) or normally closed
devices (e.g., door contacts). The alarm panel can also be programmed for single end-of-line or
double end-of-line resistors.

Zone programming is done using the following programming sections:

• [001] selects zone definition

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• [013] Opt [1] for normally closed or EOL; Opt [2] for SEOL or DEOL

• [201 - 208] partition assignment.

Observe the following guidelines when wiring zones:

• For UL listed installations use SEOL or DEOL only

• Minimum 22 AWG wire, maximum 18 AWG

• Do not use shielded wire

• Do not exceed 100 Ω wire resistance. Refer to the following table:

Table 6: Burglary Zone Wiring Chart

Wire Gauge Maximum Length to EOL Resistor (ft/meters)

22 3000 / 914
20 4900 / 1493
19 6200 / 1889
18 7800 / 2377
Figures are based on maximum wiring resistance of 100 Ω.

Normally Closed

Connect hardwired devices to any Z terminal and any Com terminal. Wire normally closed devices in
series.

Note: For UL Installations, do not use normally closed loops.

Figure 9:  Normally Closed

The following table shows zone status under certain conditions for NC Loops:

Table 7: NC Loop Status

Loop Resistance Loop Status

0Ω (shorted wire, loop shorted) Secure
Infinite (broken wire, loop open) Violated

Single End-of-Line (SEOL) Resistor

When SEOL resistors are installed at the end of a zone loop, the alarm panel detects if the circuit
is secure, open, or shorted. The SEOL resistor must be installed at the end of the loop for proper
supervision.

To enable SEOL supervision, program section [013], options [1] and [2] to OFF.

Note: This option should be selected if either normally closed or normally open detection
devices or contacts are used.

Manual

31PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Figure 10:  SEOL Wiring

The following table shows zone status under certain conditions for SEOL:

Table 8: SEOL Loop Status

Loop Resistance Loop Status

0Ω (shorted wire, loop shorted) Violated
5600Ω (contact closed) Secure
Infinite (broken wire, loop open) Violated

Double End of Line (DEOL) Resistors

When double end-of-line (DEOL) resistors are installed at the end of a zone loop, the second
resistor enables the panel to determine if the zone is in open, closed, tampered or faulted.

Note: Any zone programmed for Fire or 24-hr Supervisory must be wired with a SEOL resistor
regardless of the type of zone wiring supervision selected for the panel. If you change the
zone supervision options from DEOL to SEOL or from NC to DEOL, power the system down
completely, then power it back up for correct operation.To enable DEOL supervision, program
section [013], option [1] to OFF and option [2] to ON.

Figure 11:  DEOL Wiring

Note: If the DEOL supervision option is enabled, all hardwired zones must be wired for DEOL

resistors, except for Fire and 24 Hour Supervisory zones. Do not use DEOL resistors for Fire
zones or 24 Hour Supervisory zones.

Note: Do not wire Fire zones to keypad zone terminals if the DEOL supervision option is
selected.

Note: This option can only be selected if N/C detection devices or contacts are used. Only one
N/C contact can be connected to each zone.

The following table shows zone status under certain conditions for DEOL:

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Table 9: DEOL Loop Status

Loop Resistance Loop Status

0Ω (shorted wire, loop shorted) Fault
5600Ω (contact closed) Secure
Infinite (broken wire, loop open) Tamper
11200Ω (contact open) Violated

PGM Wiring

Min/max operating voltages for devices, sensors and modules is 9.5VDC - 14VDC. PGMs switch to
ground when activated from the alarm controller. Connect the positive side of the device to the AUX
+ terminal and the negative side to a PGM terminal. PGM 1, 3, 4 supply up to 50mA; PGM 2 supplies
up to 300mA.

A relay is required for current levels greater than 50mA or 300mA. PGM2 can also be used for 2-wire
smoke detectors, 24-hr burglary input alarm.

Note: Use SEOL resistors on Fire zones only.

Figure 12:  LED Output with Current Limiting Resistor and Optional Relay Driver Output.

Bell Wiring

These terminals supply 700mA of current at 10.4 - 12.5VDC for commercial/ residential installations.
To comply with NFPA 72 Temporal Three Pattern requirements, section [013] Opt [8] must be ON.
Note that steady, pulsed alarms are also supported.

Figure 13:  Bell Wiring

The Bell output is supervised and power limited by 2A thermistor. If unused, connect a 1000 Ω
resistor across Bell+ and Bell- to prevent the panel from displaying a trouble. Troubleshooting.

Telephone Line Wiring

Wire the telephone connection terminals (TIP, Ring, T-1, R-1) to an RJ-31x connector as indicated
in the following diagram. For connection of multiple devices to the telephone line, wire in the
sequence indicated. Use 26 AWG wire minimum for wiring.

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Figure 14:  Telephone Line Wiring

Note: Ensure that all plugs and jacks meet the dimension, tolerance and metallic plating

requirements of 47 C.F.R. Part 68, Sub-Part F. For proper operation, no other telephone
equipment must be connected between the control panel and the telephone company
facilities.

Smoke Detector Wiring

All zones defined as Fire must be wired according to the following diagram:

Figure 15:  Smoke Detector Wiring

See[001] AssignZone Types for fire zone operation.

Note: Smoke detectors must be latching type. To reset a smoke detector, enter [*][7][2].

Table 10: Table 19 Compatible 4-Wire Smoke Detectors

4-wire smoke detectors -System Sensor

4W-B(UL)/C4W-BA(ULC) 4-wire Standard i3 Detector
4WT-B(UL) / C4WT-BA(ULC) 4-wire Standard i3 Detector with Fixed 135° Thermal Sensor
4WTA-B 4-wire i3 Detector with Fixed 135° Thermal Sensor and Sounder
4WTR-B 4-wire i3 Detector with Fixed 135° Thermal Sensor and Form C Relay
4WTAR-B 4-wire i3 Detector with Fixed 135° Thermal Sensor, Sounder and Form C Relay
Ratings: 10-35Vdc/50mA (max)

Note: If you use a non-powered heat detector, such as a fixed temperature or rate of rise type,
no supervision relay is required and you should not wire the detector to a power output or
PGM2. To wire a 4-wire smoke, heat, or CO detector, see the figure above.

Fire Zone Wiring: 2-wire Smoke Detectors

If PGM 2 is programmed for 2-wire smoke detector connection, the detectors must be wired
according to the following diagram:

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Figure 16:  2-Wire Smoke Detector Wiring

Note: Additional 2-wire smoke detectors must be connected in parallel as shown above. The

maximum number of smoke detectors on a 2-wire loop is 18.

Note: Do not combine smoke detector models from different manufacturers on the same
circuit. Operation may be impaired. Refer to the smoke detector installation sheet when
positioning detectors.

Table 11: Table 19 Compatible 2-Wire Smoke Detectors

System Sensor

2W-B (UL)
2WT-B (UL)

Note: If you use system sensor detectors
on a 2-wire loop, do not combine UL and
ULC detectors. For more information, refer

2WTA-B (UL)
C2W-BA (ULC)
C2WT-BA (ULC)
C2WTA-BA (ULC)

to the System Sensor installation manual.

Do not connect accessories, for example, a
polarity

reversal module to a 2-wire smoke detector
loop.

The UL compatibility ID for the system
sensor models is A.

Table 12: Table 1-2 2-Wire Smoke Detector Initiating Circuit

Item Specification

Style/Class, Supervised, Power Limited Style B (Class B)
Compatibility Identifier HS2-1
DC Output Voltage 9.4 - 13.8 V
Detector Load 2mA (MAX)
Single End of Line Resistor (SEOL) 2200W
Loop Resistance 24Ω (MAX)
Standby Impedance 1250Ω (MIN)
Alarm Impedance 650Ω (MAX)
Alarm Current 86mA (MAX)

CO Detector

The following hardwired CO detector models can be used with PowerSeries Neo alarm controllers:

• System Sensor, Models CO1224, CO1224T, CO1224TR, UL Listed in File E307195; Model

CO1224A, ULC Listed in File E304075

• Macurco, Model CM-E1, UL File E354878

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• Potter, Model CO-12/24, UL File E321434

• Quantum, Model 12-24SIR, UL File E186246

Note: For multiple unit connections, the leads between CO detectors must be broken. The
power supervision relay must be powered from the last detector in the loop.

Wireless CO detectors are also available. When installing wireless CO detectors, use only model
PG9913UL, PG8913, PG4913. An HSM2HOSTx (x=9UL/8/4) wireless receiver or HS2LCDRF(P)x/
HS2ICNRF(P)x (x=9UL/8/4) wireless keypad are required when installing wireless CO detectors. For
more details on these wireless devices, refer to their respective installation manuals.

Note: Use only UL approved devices with UL/ULC listed systems.

Table 13: Table 19 CO Detector Ratings

Device Description Max Rating

CM-E1 Marcurco CO Detector Current (normal / alarm):

15mA / 35mA @ 9-32V
CO-12/24 Potter CO Detector 40mA
CO1224, CO1224T,

System Sensor model CO

40mA

detector

CO1224TR, CO1224A
12-24SIR Quantum CO Detector 75mA

Figure 17:  CO Detector Wiring

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Ground Wiring

Figure 18:  Ground Installation

Note: Using an insulated green wire (minimum 22AWG), connect the EGND terminal on the

Corbus and the grounding wire from the building electrical installation to any of the available
holes on the back or side of the metal cabinet. See the diagram attached to the cabinet for
suggested GND point location and hardware recommendations.

Note: Wire and installation hardware not included.

Connecting Power

Batteries

Do not connect the battery until all other wiring is complete.

Note: A sealed, rechargeable, lead acid battery or gel type battery is required to meet UL
requirements for power standby times.

Connect the RED battery lead to the positive battery terminal and the BLACK battery lead to the
negative battery terminal.

The panel can be programmed to charge the battery at 400mA or 700mA. ([982] Battery Settings).

Note: Aux Loading and Battery Selection

Battery Selection Chart

After calculating the battery capacity (B) for each specific installation use the following table to
determine the battery required to support the main panel in standby mode for:

• 4 hours (UL commercial burglary/residential burglary)

• 12 hours (EN50131)

• 24 hours (UL/ULC residential fire, ULC residential burglary, ULC commercial burglary, ULC
commercial fire monitoring - no bell load allowed; INCERT [Belgium])

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The battery size is measured in amp hours (Ah). The current values in the table denote the
maximum current draw permitted to achieve the desired standby time with the listed battery types.

Table 14: Table 19 Standby Battery Guide

Battery Size Desired Standby Time

4h 12h 24h 36h

4Ah 700mA ------ ------ -----­7Ah 700mA 500mA 250mA -----­14Ah * 700mA 470mA ------

18Ah ------ ------ ------ 300mA*
26Ah ------ ------ ------ 500mA*

* use 2 x 7Ah batteries connected in parallel, UL/ULC installations only

Battery capacity deteriorates with age and the number of charge/discharge cycles. Replace every
3-5 years.

Refer to Regulatory Approvals for detailed Aux. loading and battery charging information.

Connecting AC Power

The alarm controller requires a 16.5V, 40VA transformer. While unplugged, connect the transformer
to the AC terminals on the controller. The alarm controller can be programmed to accept a power
line frequency of either 50Hz AC or 60Hz AC. See programming section [024], option [1].

Note: For UL/ULC installations use only 60Hz.

Note: For ULC S559 applications, Standex transformer (Model FTC3716) shall be employed for

direct-wiring.

Configuration

Basic Configuration Steps

Once basic installation of the alarm panel is complete, the following general configuration options
should be set:

• create partitions, Working with Partitions

• assign keypads to partitions, Keypad Partition Setup

• assign sirens to partitions, Bell/Siren Operation

• create global zones, Global Zones

• set up partition account codes, Communications

• set up partition timers, System Times

• enroll wireless modules and devices, Enrolling Modules

• assign zone types, [001] AssignZone Types, and attributes, [002] Zone Attributes

• create zone labels, Adding Labels

• add users, Assign Access Codes

• set up the alternate communicator if equipped, Alternate Communicator Setup

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• program phone numbers, System Communications

• set up call directions for the central monitoring station, System Communications

• set up system timers, System Times

• configure reporting codes, Reporting

• test the system, Testing the System

Using the Keypad

The PowerSeries Neo alarm panel is compatible with several different keypad types (Compatible

Devices); However, all keypads have certain basic functionality in common.

Special Keys

Scroll symbols < > on keypads with LCD displays indicate that options can be viewed by pressing the
scroll keys. These keys can also be used to position the cursor.

The [*] key is similar in function to the “Enter” key on a personal computer. It is generally used to
accept the existing programming option. It is also the first key entry for [*] commands and can be
used to enter the letters A-F when in Installer Programming mode.

The [#] key is similar in function to the “ESC” (escape) key on a personal computer. It is generally
used to exit the current programming section or to return to the previous one.

LED Indicators

Keypads have the following status lights that provide visual indication of basic system status:

Ready: Panel is ready to be armed.

Armed: Panel is armed.

Trouble: System trouble. Enter [*][2] to view

troubles.

AC Power: ON=AC present. OFF=AC absent.

Panel Status LED Operation

The red status LED, located on the alarm controller PCB, indicates the following:

• Power up sequence – flashes rapidly until the end of the power-up sequence.

• Firmware indication – flashes during the firmware upgrade process. If the firmware upgrade
fails, the LED flashes rapidly.

• Trouble indication – Flashes when troubles are present. Troubles are indicated according to the
following priority:

1 flash - no keypads enrolled

2 flashes - module supervision trouble

3 flashes - bus low voltage

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4 flashes - low battery trouble

5 flashes - AC trouble

6 flashes - AUX trouble

7 flashes - bell trouble

8 flashes - TLM trouble

How to Enter Data

Conventions Used In This Manual

Brackets [ ] indicate numbers or symbols that must be entered on the keypad.

e.g., [*][8][Installer Code][804] requires the following key entries:

[*][8][5555][804]

[*] initiates a special command.

[5555] is the default installer code. The default installer code should be changed during initial
programming of the system.

[804] indicates the particular programming section being accessed.

Entering Letters Manually (System Labels)

1. In Installer Programming, enter the section requiring text input.

2. Use the arrow keys [<][>] to move the cursor to a blank space or existing character.

3. Press the number key corresponding to the appropriate letter. Each number button accesses
three letters and a number. The first press of the number key displays the first letter. The
second press displays the second letter, etc.

1

A, B, C, 1

4

J, K, L, 4

7

S, T, U, 7

4. To select lower case letters press [*]. The Select Options list opens. Scroll to “lower case” and
press [*] again to select.

5. When the required letter or number is displayed use the arrow keys [<][>] to scroll to the next
letter.

6. When finished, press the [*] key, use the [<][>] keys to scroll to “Save” then press [*].

7. Continue from step 2 until all labels are programmed.
For information on entering hexadecimal data, see Programming Hex and Decimal Data.

2

D, E, F, 2

5

M, N, O, 5

8

V, W, X, 8

0

Space

3

G, H, I, 3

6

P, Q, R, 6

9

Y, Z, 9,0

Enrollment

All optional modules and devices must be enrolled on the system. During enrollment, the electronic
serial number (ESN) of each device is identified to the control panel and zones are assigned. A

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wireless transceiver HSM2HOST or an RF keypad must be enrolled first before wireless devices can
be enrolled.

Enrolling Modules

During automatic and manual enrollment, if an attempt is made to enroll more than the maximum
number of modules, an error tone sounds and a message is displayed on LCD keypads.

Table 15: Module Capacity

Module HS2016-4 HS2016 HS2032 HS2064/ HS2064E HS2128/HS2128E

HSM2108 8 Zone
expander

HSM2208 8 Output
expander

HS2LCD(P)X
HS2ICN(P)X
HS2LCDWF(P)(V)X

HS2TCHP
Touchscreen
Keypad

HSM2300 Power
Supply 1A

HSM2204 4 High­current Output

Transceiver:
HSM2HOSTx

Keypads:
HS2LCDRF(P)X

HS2ICNRF(P)X
HSM2955

(not UL evaluated)

1 1 3 7 15

2 2 4 8 16

8 8 8 8 16

8 8 8 8 16

3 3 3 3 4

1 1 1 3 4

1 1 1 1 1

1 1 1 1 1

Modules can be enrolled automatically or manually using section [902] of Installer programming.
For instructions on enrolling modules, Module Programming.

To confirm that a module has been successfully enrolled, use Installer Programming section [903].

[903] Confirm Module for details.

Enrolling the First Keypad

To enroll a hardwired keypad, connect the keypad to the alarm controller, power up the alarm panel
then press any button on the keypad.

To enroll a wireless keypad, first connect the HSM2HOSTx wireless integration module to the alarm
controller. Next, power up the alarm panel and a wireless keypad. Press any button on the keypad
to enroll it on the HSM2HOSTx. The HSM2HOSTx is then enrolled on the alarm panel. To enroll other
keypads, Module Programming.

Module Supervision

By default, all modules are supervised upon installation. Supervision is enabled at all times so that
the panel can indicate a trouble if a module is removed from the system.

To check which modules are currently connected and supervised, [903] Confirm Module.

If a module is connected but is not recognized by the system, it may be due to any of the following
reasons:

• the module is incorrectly wired to the alarm controller

• the module has exceeded its maximum wire run length

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• the module does not have enough power

• the module is not enrolled on the wireless receiver

Removing Modules

Enrolled modules can be deleted from the system via programming section [902]. For instructions,

[902] Add/Remove Modules.

Enroll Wireless Devices

Wireless devices are enrolled via the wireless transceiver module and Installer Programming
section [804][000]. Compatible Devices for a list of supported wireless devices.

Wireless devices are enrolled using one of the following methods:

Auto Enrollment

To enroll a wireless device using this method, press and hold the Enroll button on the device for
2-5 seconds until the LED lights then release the button. The alarm panel automatically recognizes
the device and the keypad displays a confirmation message. The device ID and next available zone
number are displayed. Press [*] to accept or scroll to another available zone number. Batteries
must be installed in the wireless device in order to enroll.

Various zone features are programmable depending on the type of device. Zone Setup for details.

Pre-Enrollment

Pre-enrollment is a two step process. The first step requires entering each device ID ([804][001]­[716]). Every wireless device has an ID printed on the sticker attached to the device. The format is
XXX-YYYY where:

• XXX identifies the type or model of the device

• YYYY is a short encrypted ID used by the system to identify the specific device

Pre-enrollment can be done at a remote location and using DLS/SA. The second step is to press the
enrollment button on the device, usually done on location. Installer Programming does not have to
be entered at this step. Both steps must be performed in order to complete the enrollment.

Working with Partitions

A partition is a limited area of the premises that operates independently from the other areas.
Partitioning a system can be beneficial if the property has outbuildings that need to be secured
independently of a main area or if the home has a separate apartment.

Each partition can have its own keypad or a keypad can have access to all partitions (only if all
partitions belong to the same owner). User access to partitions is controlled via access codes. A
master code can access the entire system and partitions, while a user code is limited to assigned
partitions.

Setting up a partition requires configuration of the following:

• create the partition

• define bell/siren operation

• assign keypads

• assign zones

• assign users

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Setting Up a Partition

Partitions are added or removed from the system by applying or removing a partition mask via
Installer Programming section [200]. The number of available partitions depends on the alarm
panel model. [200] Partition Mask for more information.

Bell/Siren Operation

Each partition must have a siren. The system siren connected to the bell output of the alarm
controller can be mounted in a central location within hearing range of all partitions. Each partition
can also have wireless sirens activated only on the assigned partition. See Wireless Programming
for details.

Single Siren Output Operation

With a siren shared across all partitions, control over activation/deactivation of the output depends
on the partition that initiated the alarm sequence. Only the partition that originated the alarm can
deactivate the bell output.

Global zones, such as smoke detectors shared by multiple partitions, can deactivate the siren on all
partitions the zone is assigned to.

Multiple Siren Output Operation

When multiple sirens are used in the installation, they can be programmed to sound alarm
conditions for all partitions, or for individual partitions by using a partition enable mask.

If hardwired sirens are used, this is accomplished via bus power supplies with a supervised high­current output. The output is then programmed as a Fire and Burglary PGM output type.

Note: Only the first output of the HSM2204 output module has bell supervision. Some
conditions, such as an installer system test, may override the partition assignment and cause
all sirens to activate. User system tests only activate the sirens/outputs assigned to that
partition.

Interconnected Smoke Detector Operation

When the Fire Alarm toggle is enabled ([804][001]-[128] option 14) on a zone with a PowerG smoke
detector, any fire alarm on a partition assigned to the detector activates the sounder. Global
fire alarms activate the sounder on all smoke detectors.The sounder on interconnected smoke
detectors follows the panel bell for duration of activation ([014] option 8, Fire Bell Timeout). If this
option is disabled, interconnected smoke detectors continue to sound the alarm until the bell is
deactivated on the panel.

The following alarm types cause interconnected smoke alarms to sound:

- Fire zones

- [F] key alarms

- 2 Wire smoke input

Trouble Indicators

Both audible and visual trouble indications are available on all partitions. For more information, see

Troubleshooting.

Programming section [013] option 3 controls whether or not troubles are indicated when the alarm
system is armed.

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Keypad Partition Setup

Keypads can be configured to control an individual partition or all partitions. In general, a partition
keypad controls the partition it is assigned to. A Global keypad controls all partitions. Global
keypads should be placed in common areas of the premises, such as points of entry or reception
areas, where the ability to arm and disarm more than one partition at a time is required. Partition
keypads can also be temporarily loaned to other partitions. To select a keypad operating mode:

1. Enter Installer Programming: [*][8][installer code].

2. Select [861]-[876] to program keypads 1-16.

- Press [000] for partition assignment.

- For Global operation, key in 00.

- To assign a keypad to a partition, key in 01-08 for partition 1-8.

3. Press the [#] and reapeat step 2 for next keypad. When finished programming all keypads,
press the [#] key twice to exit programming.

Users are assigned partition access rights via the [*][5] menu.

Loaned Partition Setup

To loan a keypad to another partition:

1. Press and hold [#] then key in a valid access code. The keypad switches to Global display.

2. Use the arrow keys to scroll through available partitions. Press [*] to select. The keypad is
temporarily loaned to another partition.

If the keypad is inactive for more than 30 seconds, it reverts to its assigned partition.

Global Zones

If a zone is added to more than one partition, it becomes a global zone. A global zone is only armed
when all assigned partitions are armed and is disarmed when any assigned partition is disarmed.

Global zones behave as follows:

• A global Stay/Away type zone is not activated until all partitions the zone is assigned to are

armed in the Away mode. Interiors must be activated on all partitions for the global Stay/Away
zone to be active.

• A shared zone bypassed on one partition is bypassed on all partitions the zone is assigned to.

• An entry delay started on a global zone sounds an entry delay on all keypads assigned to

partitions the global zone is assigned to.

• A global Delay type zone follows the longest programmed delay time of the partitions it is

assigned to.

Fire and CO Zone Types

• Fire zones only place the partition they are assigned to into alarm. Other partitions retain their

current state. A fire reset only resets assigned partitions.

• One or more fire zones may be located on any partition.

• On alarm, the fire auto-scroll display appears on all partition keypads and on all global

keypads. Fire alarm silence and fire system reset may be done directly on any partition keypad.

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• To silence a fire or CO alarm from a global keypad requires that the global keypad be loaned to
one of the partitions the zone is assigned.

Note: The LCD keypad displays "Bell Silenced" after a fire or CO alarm is silenced with a user
code. The display is cleared when all the fire zones or CO zones have been restored on system.

Bell/PGM Support

PGMs must be assigned to one or more partitions. See section [007] for partition assignment.

Note: Bell PGM type requires supervision and follows arming squawks by partition.

Communications

Account codes are assigned to all system and partition events.

For SIA communications, a single account code (programmed in section [310][000]) is used for all
events. The partition is identified via Nri1-8. System events use Nri0.

When using communication formats other than SIA, individual account codes can be programmed
for each partition. [310] Account Codes.

Assign Zones

Partition zone assignments are completed using sections [201] - [208] for partitions 1 - 8.
Subsections [001 - 016] are then used to enable or disable banks of 8 zones on the partition.

Assign Users

Acess [*][5] using the master code, select the desired user code and enter digit 4 to modify the
partitions that can accept the user code.

Factory Defaults

Individual modules, as well as the alarm panel itself, can have their programming returned to
factory default settings. Hardware is defaulted via the following Installer Programming sections:

• [991] Default Keypads

- – Default all keypad programming

- 001-016 – Default keypads 1-8

• [993] Default alternate communicator

• [996] Default wireless receiver

• [998] Default HSM2955

• [999] Default system

See Defaults for more information.

Default All labels

Use programming section [000][999]. The following labels are returned to factory default settings:

• Zone Label

• Partition Labels

• Module Labels

• Partition 1-8 Command Output 1 to 4 Labels

• Schedule 1 to 4 Labels

• Event Labels

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• User Labels

System and module programming is not affected.

Hardware Reset Main Control Panel

Perform the following to restore the main control panel to default settings:

1. Power down the system.

2. Remove all wires between Zone 1 and PGM 1 on the alarm controller.

3. Connect a short between Zone 1 and PGM.

4. Power up the system (AC only) for 60 seconds.

5. Power down the system and remove the short.

6. Power up the system again. Factory defaults are restored.
Hardware default is logged to the event buffer.

Note: Hardware default is not available when installers lockout is enabled

Alternate Communicator Setup

The alternate communicator is an optional wireless or ethernet communications device that can be
used as a backup to the PSTN connection or as a primary means of communication between the
alarm panel and the central monitoring station. The alternate communicator communicates via 3G
(HSPA) or Ethernet.

The following configuration steps are required to set up the alternate communicator:

• Install the alternate communicator and wire it to the alarm panel (use PCLINK_2 header)

• Enroll the alternate cellular communicator with Connect 24

• Set the communication path: [300]

• Enable the alternate communicator: [382] option 5

• Enable event reporting: [307]/[308]

• Program communication delay timer: [377]

• Program DLS access: [401] option 07

Refer to the 3G2080(R)E/ TL2803G(R)E/ TL280(R)E installation manual for details.

Real Time Clock

This feature synchronizes the alarm panel time and date with that of the alternate communicator,
provided real time clock support is available. Time and date are updated at 4:05 PM or when the
system time is lost. This feature is enabled/disabled in Installer Programming section [024] option

5.

Communication Paths

The path of communication between the alarm panel and the central station must be established
through either the alarm panel’s on-board Public Switched Telephone Network (PSTN) connection
or through the alternate communicator (cellular or Ethernet) if equipped.

Paths to four receivers can be programmed in Installer Programming section [300] options 001 -

004.

For more information, [300] Panel/Receiver Communication Paths.

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Communications Options

The following alarm panel options must be programmed when configuring the alternate
communicator:

[300] option 02: communication path ([300] Panel/Receiver Communication Paths)

[380] option 01: communications enabled/disabled ([380] Communicator Option 1)

[382] option 05: enable communicator and all associated options: telephone number, reporting
code and call direction ([382] Communicator Option 3)

[308][351]-[356] reporting codes ([351] Alternate Communicator 1)

[401] option 7: DLS access ([401] System Test Events)

Communication Attempt Limit

If a telephone line monitoring (TLM) trouble is present, the number of PSTN dialing attempts is
reduced from the programmed value to 0 attempts. See programming section [380] Communicator

Option 1 for details.

Supervision Restore

If the alarm system experiences a failure to communicate (FTC) with the central monitoring station,
it automatically attempts to transmit the event when communications are restored.

Remote Firmware Upgrade

Firmware upgrades can be automatically pushed to the alarm panel and modules from Connect 24
or DLS. A message is displayed on LCD keypads indicating a firmware upgrade is available. On all
keypads, the blue proximity tag bar flashes one second on - one second off.

Users authorize the firmware upgrade through [*][6][Master Code][17].

During the update, a message indicating that a firmware upgrade is in progress is displayed on the
LCD keypad. If the firmware update fails, an error message is displayed on LCD keypads.

Firmware updates are performed under the following conditions:

• The system is not armed

• No AC trouble is present

• No low battery trouble is present

• No FTC trouble is present

• Every alarm in memory has been viewed

• No events are being communicated

• An alternate communicator is present

Remote firmware upgrade is possible for the following modules:

• hardwired keypads, including HS2LCDRF

• wireless transceivers

• alternate communicators

Note: For UL listed installations, do not use remote programming unless an installer is on the
premises.

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47PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Local Firmware Upgrade

Alarm panel firmware can be upgraded locally via DLS. Firmware upgrade prevention rules are
ignored when performing a local firmware upgrade.

To perform a local firmware upgrade:

Note: [382][5] must be enabled to perform a local firmware upgrade.

1. Remove the front cover of the alarm panel and plug the DLS header into the PCLink 2
connector on the alarm controller.

2. Open the Flash Utility within DLS, select the latest firmware file from the Web or browse
to a saved flash file on your hard drive. Follow the steps as prompted by the Flash Utility
application. A message is displayed when download is complete.

3. Once the firmware update is complete, the system powers up.

Testing the System

Installer Walk Test

Walk test enables the installer to test the operation of each detector by tripping zones, causing an
actual alarm. Enter section [901] to initiate a walk test. When a zone is tripped, all system sirens
emit a tone to indicate that the zone is working correctly.

After 15 minutes without zone activity, the walk test terminates automatically. To manually exit walk
test mode, enter [901] again.

Viewing the Event Buffer

The event buffer contains logs of events that have occurred on the alarm system beginning
with the most recent. The capacity of the event buffer is scalable and can hold 500/1000 events
(depending on panel model) before rolling over. The buffer displays events according to their time
stamp, beginning with the most recent. The event buffer can be uploaded using DLS.

Each event displays the time and date, a description of the event, the zone label, access code
number or any other pertinent information. To view the event buffer, press [*][6][Master Code][*].

System Operation

Arming and Disarming

The following table describes the various arming and disarming methods available.

Table 16: Arming/Disarming Methods

Method Description
Away Arm

Stay Arm

Night Arm when armed in stay mode [*][1] + [Access

Disarm [Access Code]
No-Entry Arming [*][9] + [Access Code]
Quick Arm/Quick Exit [*][0]

for 2 seconds + [Access Code*]

for 2 seconds + [Access Code*]

Code*]

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* - requiring an access code can be programmed in Section [015]

For detailed arming/disarming instructions, see the PowerSeries Neo User Manual.

Partition vs. Global Keypad

Keypads can be configured to control an individual partition or all partitions (Keypad Partition

Setup). Loaning a keypad to another partition does not require an access code; However, no

function that requires an access code can be performed on that partition unless the user’s code has
sufficient permission.

Single Partition Operation

Single partition keypads provide access to alarm functionality for an assigned partition. Single
partition keypads behave as follows:

• Displays the armed state of the partition.

• Displays open zones, if assigned to the partition the keypad is on.

• Displays bypassed zones and allows zone bypassing or creating bypass groups of zones
assigned to the keypad partition.

• Displays system troubles (system low battery, system component faults/tampers).

• Displays alarms in memory that occurred on the partition.

• Allows the door chime to be enabled/disabled.

• Activate system test (sounds bells/PGMs assigned to the partition)

• Allow label programming ( user labels for the partition)

• Control command outputs (those assigned to the partition, or global outputs such as smoke
detector reset)

• Display temperature (not evaluated by UL)

Global/Multiple Partition Operation

Global keypads display a list of all active partitions or assigned partitions along with their current
state. A valid access code is required to view partition status. The Global status screen displays the
following:

1 2 3 4 5 6 7 8
R A ! N - - - -

R = Ready

A = Armed

! = Alarm

N = Not Ready

X = Exit Delay

E = Entry Delay

P = Pre-Alert

- = Partition not enabled

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49PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

In the following example, partition 1 is armed, partition 2 is disarmed and ready, partition 3 is
disarmed and not ready, partition 4 is in alarm, partition 5 is indicating exit delay, partition 6 is in
entry delay, partition 7 is in auto-arm pre-alert and partition 8 is not enabled.

1 2 3 4 5 6 7 8
A R N ! X E P -

Global keypads behave as follows:

• Troubles are displayed and sounded on the global keypad. Troubles can be viewed from the
global keypad display by pressing the right scroll key then (*). The Troubles menu is displayed.
An access code may be required to enter the [*][2] menu depending on system programming.

• Keypad function keys can be programmed for Global Stay Arm, Global Away Arm and Global
Disarm.

• Multiple partition arming/disarming may be done from a global keypad, assigned to the same
partitions as the user, by keying in an access code then pressing [*].

Labels

Various custom labels can be created to make identification of the alarm system, partitions, zones
and modules simpler. Labels are created by inputting text manually, by selecting words from the
Word Library or by downloading/uploading using DLS. See [000] Label Programming

System Label

This feature is used to program a custom label for the security system. This label is used in the
event buffer when system events occur. The maximum label size is 14 ASCII characters.

See [100] System Label for programming details.

Zone Labels

Customized labels can be created for each zone on the alarm system. These labels are used on
various displays and events to identify the zone. The maximum label size is 14 x 2 ASCII characters.

See [001]-[128] Zone Labels for more details.

Partition Labels

Each partition on the alarm system can have a unique label to identify it. This label is displayed on
partition keypads and event messages. The maximum label size is 14 x 2 ASCII characters.

See [101]-[108] Partition 1-8 Labels for more details.

Module Labels

Labels can be created for the following optional system modules:

• keypads

• zone expander modules

• output expander modules

• wireless transceiver

• power supply

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• high-current output module

• alternate communicator module

• audio module

• siren

• repeater

The maximum label size is 14 ASCII characters.

See [801] Keypad Labels for more details.

Event Labels

Customizable labels can be created for the following events:

• Fire alarm

• Fail to arm

• Alarm when armed

• CO alarm

The maximum label size is 14 ASCII characters. See [001]-[128] Zone Labels for more details.

Partition Command Output Labels

This feature is used to program custom labels for command outputs. These labels are used with
output activation events in the event buffer. The maximum label size is 14 x 2 ASCII characters. See

[201]-[208][001]-[004] Partition Command Output Labels for more details.

Annunciation

Door Chime

The keypad can be programmed to use one of four different door chime tones for each zone on the
system. Chime is active only during the disarm state. Only one door chime option can be enabled
for each zone.

• Beeps

• Bing-Bong

• Ding-Dong

• Alarm Tone

• Zone Name - Voice Annunciation (HS2LCDWF keypads only)

Chime is enabled/disabled on a partition using the [*][4] command.

Temperature Display

Indoor and outdoor temperature can be displayed on system keypads if configured in keypad
programming section [861]-[876]>[023] option 7, and sections [041]-[042]. Temperature is detected
using wireless temperature sensors installed on the system. Compatible Devices

Global keypads only display outdoor temperature.

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51PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

Low Temperature Warning

Keypads can be configured to detect low ambient temperature.

If the temperature at the keypad drops to 6° C ± 2° C (43° F ± 3°F), the keypad zone goes into alarm.
When the temperature rises above 9° C ± 2° C (48° F ± 3° F), the keypad zone is restored.

When this option is enabled, the keypad’s zone input functionality is disabled.

Refer to section [861]-[876]>[023] option 8 for more information.

Note: This feature has not been evaluated by UL/ULC.

Keypad Function Keys

About this task:

Keypads have 5 programmable function keys that can be configured to perform one of the
following actions:

Table 17: Function Key Programming Options

[00] Null Function Key [17] Arm Interior
[02] Instant Stay Arm [21]-[24] Command Output 1 to 4[*][71] - [*][74]
[03] Stay Arm [29] Bypass Group Recall
[04] Away Arm [31] Local PGM Activate
[05] [*][9] No-Entry Arm [32] Bypass Mode
[06] [*][4] Chime On/Off [33] Bypass Recall
[07] System Test [34] User Programming [*][5]
[09] Night Arm [35] User Functions [*][6]
[12] Global Stay Arm [37] Time & Date Program
[13] Global Away Arm [39] Trouble Display [*][2]
[14] Global Disarming [40] Alarm Memory [*][3]
[16] Quick Exit [61]-[68] Partition 1 to 8 Select

To program a function key:

1. Enter Installer Programming [*][8].

2. Enter section [861] for keypad 1 function key programming.

3. Enter [001] to [005] to select a function key to program.

4. Enter a 2-digit number to assign a function key operation - [00] - [68]. See table above.

5. Continue from step 3 until all function keys are programmed.

6. Press the [#] key twice to exit Installer Programming.

Programmed function keys must be pressed for 2 seconds in order to activate the function.

Function Key Definitions

This section provides detailed descriptions of each programmable function key option.

[00] Null Function Key

This option deactivates the function key. The key does not perform any function when pressed.

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[02] Instant Stay Arm

This feature is similar to the Stay Arm function key, except that no exit delay is applied and the
system arms immediately.

If no Stay/Away zone types are programmed, the alarm system arms in Away mode.

Note: Do not use this function with CP-01 installations.

[03] Stay Arm

Only perimeter zones are armed. Interior zones are bypassed regardless of whether or not delay
zones are tripped during the exit delay.

[04] Away Arm

All interior and perimeter zones are armed. CP-01 panels require an exit through a delay zone
during the exit delay or the system will arm the perimeter zones only.

[05] No-Entry Arm [*][9]

All Delay 1 and Delay 2 zones become instant zones. If a door or window is opened the system goes
immediately into alarm. This function is typically used when no occupants are expected to return to
the site during the armed period. Activation of this function key requires an access code.

[*][9] No-Entry Arming for more information.

[06] Chime On/Off

This function turns the door chime on or off and is the equivalent of pressing [*][4]. The alarm
system must be disarmed to use this function. If option 7 in section [023] is enabled, this function
key requires an access code.

[07] System Test

This function performs a system test when pressed and is the equivalent of entering [*][6][Access
Code][04]. The alarm system must be disarmed to use this function. [*][6] User Functions for more
information.

[09] Night Arm

All perimeter and interior zones, excluding Night zones, are armed. This key only works while the
system is disarmed or armed in Stay mode.

If no Night type zones are programmed, the alarm system arms in Away mode with an audible exit
delay. Exit delay is silent.

Arming in this mode activates the Away Arming PGM output.

[12] Global Stay Arm

This function arms all partitions assigned to the user in Stay mode, provided they are ready to arm.
If a partition is not ready, the system cannot be armed. An access code is required with this option.

[13] Global Away Arm

This function arms all partitions assigned to the user in Away mode, provided they are ready to
arm. If a partition is not ready, the system cannot be armed. An access code is required with this
option.

[14] Global Disarming

This function disarms all partitions assigned to the user. An access code is required with this option.

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53PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

[16] Quick Exit

Pushing this key allows the user to open and close an entry/exit door without disarming the
system. This function is equivalent to entering [*][0] at the keypad while the partition is armed.
If quick exit is not enabled on the system, or if the system is disarmed, pressing this key causes
an error tone. An access code is not required to use this key. [015] System Option 3 for more
information.

[17] Arm Interior

This key removes or enables automatic bypass on all Stay/Away zones (equivalent to pressing [*][1]
while armed).

If this function is performed while stay armed and, Night zones are programmed, the system arms
in Night mode. If no Night zones are programmed, the system arms in Away mode. If armed in
Night or Away mode, this key switches the system back to Stay mode. Pressing this key does not
switch the arming mode from Night to Away.

This key only works while the system is armed and requires an access code entry if section [015]
option 4 is disabled.

[21]-[24] Command Output 1 to 4

This function controls command outputs 1-4 and is the equivalent of entering [*][7][X], where X is 1,
3 or 4.

An access code is required to use this function.

Selecting command output 2 is the equivalent of pressing [*][7][2] sensor reset. 103 - Sensor Reset

[*][7][2] for more information.

[29] Bypass Group Recall

This function bypasses all zones belonging to the bypass group.

Zones must be saved in the bypass group for this function key to operate. An access code is
required to use this feature if section [023] option 4 is enabled.

Note: Do not use with wireless keys.

[31] Local PGM Activate

This function controls a PGM connected to a keypad.

[32] Bypass Mode

This function places the keypad in Zone Bypass mode. Selecting this function is the equivalent of
pressing [*][1] while disarmed. If an access code is required for bypassing, the user must enter
the access code before using this function. An access code is required if section [023] option 4 is
enabled.

[33] Bypass Recall

This function bypasses the same set of zones that were bypassed the last time the partition was
armed. This function is equivalent to pressing [999] while in the [*][1] menu. An access code is
required to use this feature if section [023] option 4 is enabled.

[34] User Programming

This function is the equivalent of entering [*][5]. A master or supervisor access code is required to
use this function. This key only works while the system is disarmed.

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[35] User Functions

This function puts the keypad in user programming mode and is the equivalent of entering [*][6].
An access code is required to use this function. If section [023] option 8 is off, only the Master or
Supervisor code can access the [*][6] menu.

[37] Time & Date Program

This function places the keypad in date/time programming mode. A valid access code is required.

[39] Trouble Display

This function puts the keypad in trouble display mode and is equivalent to pressing [*][2]. This
function only works while the system is disarmed. This function key requires a code if section [023]
option 5 is enabled.

[40] Alarm Memory

This function puts the keypad in alarm memory display mode and is equivalent to pressing [*][3].
This function only works while the system is disarmed. This function key requires a code if section
[023] option 6 is enabled.

[61]-[68] Partition 1 to 8 Select

This function selects partition 1-8 when the assigned key is pressed. Pressing and holding the key
for 2 seconds selects the next partition.

Language Selection

The keypad can be programmed to display messages and labels in different languages. Perform
the following from the Installer Programming menu:

1. Enter installer programming [*][8][installer code]

2. Enter section [000]>[000].

3. Select a language using the scroll buttons or by entering a hotkey:

Table 18: Table 19 Languages

[01] – English [15] – Greek
[02] – Spanish [16] – Turkish
[03] – Portuguese [18] – Croatian
[04] – French [19] – Hungarian
[05] – Italian [20] – Romanian
[06] – Dutch [21] – Russian
[07] – Polish [22] – Bulgarian
[08] – Czech [23] – Latvian
[09] – Finnish [24] – Lithuanian
[10] – German [25] – Ukrainian
[11] – Swedish [26] – Slovakian
[12] – Norwegian [27] – Serbian
[13] – Danish [28] – Estonian
[14] – Hebrew [29] – Slovenian

4. Press [#] to exit.

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55PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

[*] Commands

[*] commands provide convenient access to alarm system features. The following commands are
available:

[*][1] Bypass zones

[*][2] View troubles

[*][3] View alarms in memory

[*][4] Door chime on/off

[*][5] User programming

[*][6] User functions

[*][7] Command output 1-4 on/off

[*][8] Installer programming mode

[*][9] No entry arming

[*][0] Quick arm/Exit

While in a [*] command menu, use the [*] key to select an option and the [#] key to exit to the
previous screen. On an LCD keypad, use the scroll keys to view options.

[*][1] Bypass or Stay/Away/Night Zones

The [*][1] command functions differently depending on whether the system is armed or disarmed.

Note: For UL/ULC listed installations, group bypass is not allowed.

When The Alarm System is Disarmed

Users can bypass individual zones or a programmed group of zones using the [*][1] keypad
command. Zones are commonly bypassed if users want to have access to an area while the
partition is armed, or to bypass a defective zone (bad contact, damaged wiring) until service can be
provided. A bypassed zone does not cause an alarm.

When the partition is disarmed, all zones that were bypassed using [*][1] are no longer bypassed,
except for 24-hr zones.

If the Code Required for Bypass option is enabled, an access code is required to enter bypass mode.
Only access codes with the Bypass attribute enabled can bypass zones (see Access Code Attributes).

Bypassing zones with an LCD keypad:

1. Ensure the system is disarmed.

2. Press [*] to enter the function menu. The keypad displays “Press [*] for < > Zone Bypass.”

3. Press [1] or [*], then key in your access code (if required).

4. Scroll to a zone or key in the three-digit zone number. Only zones enabled for zone bypassing

are displayed. Enter the 3-digit zone number or scroll to the desired zone and press [*] to
bypass the zone.

“B” appears on the display to indicate the zone is bypassed. If a zone is open, “O”
appears on the display. When an open zone is bypassed, the “O” is replaced by “B.”

5. To clear a bypassed zone, repeat the above procedure. The “B” disappears from the display

indicating that the zone is no longer bypassed.

6. To exit bypass mode and return to the ready state, press [#].

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Bypassing zones with a LED/ICON keypad:

1. Ensure the system is disarmed.

2. Press [*][1], then enter your access code (if required).

3. Enter the three-digit number of the zone(s) to be bypassed. The zone light turns on to
indicate that the zone is bypassed.

4. To clear a bypassed zone, repeat the above procedure. On LED keypads, the zone light turns
off to indicate that the zone is no longer bypassed.

5. To exit bypass mode and return to the ready state, press [#].

Note: LED Keypads display the bypass status of zones 1-16 only.

Other Bypass Features:

The following features are also available on the [*][1] zone bypass menu:

Bypass Open Zones

Displays all currently open or bypassed zones. Use the scroll keys to view zones. Open zones are
indicated by an (O). To bypass a zone, press [*]. A bypassed zone is indicated by a (B).

Note: Zones with tampers or faults must be manually bypassed.

Bypass Group

Displays a programmed group of zones (bypass group) commonly bypassed. Press [*] to bypass all
zones in the group.

Program Bypass Group

To program a bypass group, bypass all desired zones then select Bypass Options; Program Bypass
Group. The selected zones are saved to the bypass group. When finished, press [#] to exit.

In order to program a bypass group, a master or supervisor code with access to the appropriate
partition must be used.

Bypass Recall

Press [*] while in this menu to bypass the same group of zones that were bypassed the last time
the partition was armed.

Clear Bypasses

Press [*] to clear all bypasses.

Shortcuts from the [*][1] base menu:

991 = bypass group

995 = program group 1

998 = bypass open zones

999 = bypass recall

000 = clear group

When The Alarm System is Armed

When the system is armed, pressing [*][1] toggles between stay, away or night arming. If a night
zone is on the system, pressing [*][1] either prompts the user for an access code if required, or
sounds an acknowledgment tone and changes the arming mode.

Note: If section [022], Option 5 [Stay/Away Toggle] is on, the system does not change from
Away to Stay mode.

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The zone attribute for zone bypassing must be enabled (see section [002] Zone Attributes, Option

04).

Holdup zones should not be part of bypass groups.

A zone that is manually bypassed via [*][1] will bypass the alarm, fault, and tamper conditions when
DEOL is used.

If a 24-hour zone is bypassed, ensure that the zone is restored or disabled before removing the
bypass.

Troubleshooting

LCD programmable-message keypad:

• Press [*][2] followed by access code if required to view a trouble condition

• The trouble light flashes and the LCD displays the first trouble condition

• Use the scroll keys to view all trouble conditions present on the system

Note: When additional information is available for a specific trouble condition, a [*] is
displayed. Press the [*] key to view the additional information.

LED and ICON keypads:

• Press [*][2] to view a trouble condition

• The trouble light flashes

• Refer to the trouble summary list below to determine the trouble condition(s) present on the
system

[*][2] Trouble Display

This feature is used to view system troubles. If a trouble is present, the keypad Trouble indicator
illuminates and an audible indication is emitted (two short beeps every 10 seconds, except while in
AC failure). Silence the audible indicator by pressing [#].

Troubles may be viewed while the system is armed or disarmed. The system may be programmed
to show all troubles while armed or only fire troubles. See section [13] option 3 on [013] System

Option 1 for details.

The system can be configured to require a user code to view [*][2] system troubles. See section
[023] option 5.

Note: For UL installations, section [023] option 5 must be ON. When this option is on, trouble
beeps are silenced only after entering then exiting the [*][2] menu.

Note: For UL installation, section [019] option 2 Latching Trouble must be ON.

Note: If the wireless fire or CO low battery/tamper troubles are not removed, trouble beeps

restart every 4 hours after being silenced.

To view trouble conditions:

• Press [*][2] to enter the Trouble menu.

• On an LCD keypad, scroll to a trouble type then press [*] to view the specific trouble. The zone
name and trouble condition for each trouble are displayed on the screen.

• On LED/ICON keypads, zone indicator lights illuminate to identify existing trouble types (e.g.,
Zone light 1 represents Service Required trouble type). Press the number key corresponding
to a zone light to view the specific trouble. Lights 1-12 illuminate to indicate the trouble as
follows:

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Table 19: Trouble Indications

Trouble 01 – Service Required:
[01] Bell Circuit Trouble: The bell circuit is open.
[02] RF Jam: The HSM2HOSTx detected an RF Jam condition.
[03] Aux Supply Trouble: The alarm controller, HSM2204 or HSM2300 has an overcurrent condition on Aux.
[04] Loss of Clock: System time and date require programming.
[05] Output 1 Fault: HSM2204 module detected an open condition on output #1.

Trouble 02 – Battery Trouble:
[01] Panel Low Battery Trouble: The battery voltage (under load) is below 11.5V. Restores at 12.5V.
[02] Panel No Battery: No battery connected to alarm controller.
[04] HSM2204 01 - 04 Low Battery: HSM2204 has a battery voltage less than 11.5V.
[05] HSM2204 01 - 04 No Battery: No battery connected to HSM2204.
[07] HSM2300 01 - 04 Low Battery: HSM2300 has a battery voltage less than 11.5V
[08] HSM2300 01 - 04 No Battery: No battery connected to HSM2300.

Trouble 03 – Bus Voltage:
[01] HSM2HOSTx Bus Low Voltage: The HSM2HOSTx module has measured less than 6.3V on its Aux input.
[02] Keypad 01 - 16 Bus Low Voltage: A hardwired keypad has a bus voltage of less than 6.9V for ICON/LCD (RF version) and

7.7V for non-RF models.

[04] HSM2108 01 - 15 Bus Low Voltage: A zone expander has a bus voltage of less than 5.9V.
[05] HSM2300 01 - 04 Bus Low Voltage: A power supply has a bus voltage of less than 6.9V.
[06] HSM2204 01 - 04 Bus Low Voltage: A high current output module has a bus voltage of less than 6.9V.
[08] HSM2208 01 - 16 Bus Low Voltage: The low current output module has detected a voltage less than 5.9V on its aux

input.

[09] HSM2955 Bus Low Voltage: The audio module has detected a voltage less than 9.65V on its aux input.
Trouble 04 – AC Troubles:

[01] Zone 001 - 128 AC Trouble: An AC trouble has been detected on a PGX934 PIR + Camera.
[03] Siren 01 - 16 AC: A siren has an AC trouble.
[04] Repeater 01 - 08 AC: A wireless repeater has an AC trouble.
[05] HSM2300 01 - 04 AC: An HSM2300 has an AC trouble.
[06] HSM2204 01 - 04 AC: An HSM2204 has an AC trouble.
[07] Panel AC: The alarm controller has an AC failure condition.

Trouble 05 – Device Faults:
[01] Zone 001 - 128: A zone is in fault. Additional information displayed on LCD keypads for the following troubles: Fire

Trouble (2-W Smoke, PGX916, PGX926), Freeze (PGX905), Self Test (PGX984), CO (PGX913), and Probe Disconnected (PGX905).
Also generated by a short on hardwired zones when DEOL is used or by a wireless supervisory fault.

[02] Keypad 01 - 16: A wireless or hardwired keypad is in fault.
[03] Siren 01 - 16: A siren is in fault.
[04] Repeater 01 - 08: A wireless repeater is in fault (supervisory or loss of AC/DC).

Trouble 06 – Device Low Battery:
[01] Zone 001- 128: Wireless zone has a low battery.
[02] Keypad 01-16: Keypad has a low battery.
[03] Siren 01 - 16: Siren has a low battery.
[04] Repeater 01 - 08: Repeater has a low battery.
[05] User 01 - 1000: Wireless Key has a low battery.

Trouble 07 – Device Tampers:
[01] Zone 001 - 128 Tamper: A wireless or hardwired zone configured for DEOL operation is in tamper.
[02] Keypad 01 - 16 Tamper: A hardwired or wireless keypad is in tamper.
[03] Siren 01 - 16 Tamper: A wireless siren is in tamper.
[04] Repeater 01 - 08 Tamper: A wireless repeater is in tamper.
[05] Audio Station 01 - 04 Tamper: An audio station connected to an HSM2955 is in tamper.

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Table 19: Trouble Indications

Trouble 08 – RF Delinquency Trouble:
[01] Zone 001 - 128 RF Delinquency: No response from a wireless zone for 13 minutes. This trouble prevents arming until

acknowledged or cleared using [*][2].

[02] Keypad 01 - 16 RF Delinquency: No response from a wireless keypad for 13 minutes.
[03] Siren 01 - 16 RF Delinquency: No response from a wireless siren for 13 minutes.
[04] Repeater 01 - 16 RF Delinquency: No response from a wireless repeater for 13 minutes.

Trouble 09 – Module Supervisory Trouble:
[01] HSM2HOSTx not responding.
[02] Keypad 01 - 16 not responding.
[04] HSM2108 01 - 15 not responding.
[05] HSM2300 01 - 04 not responding.
[06] HSM2204 01 - 04 not responding.
[08] HSM2208 01 - 16 not responding.
[09] HSM2955 is not responding.

Trouble 10 – Module Tamper:
[01] HSM2HOSTx Tamper.
[02] Keypad 01 - 16 Tamper.
[04] HSM2108 01 - 15 Tamper.
[05] HSM2300 01 - 04 Tamper.
[06] HSM2204 01 - 04 Tamper.
[08] HSM2208 01 - 16 Tamper.
[09] HSM2955 Tamper
[10] Alt Comm Trouble: The trouble is for the Alt Comm tamper.

Trouble 11 – Communications:
[01] TLM: Telephone line disconnected from control panel.
[02] Receiver 01-04 FTC Trouble: Failure to communicate using programmed receiver paths.
[03] Alt. Comm SIM Lock: SIM card has incorrect or unrecognized PIN.
[04] Alt. Comm Cellular: Radio or SIM card failure, low signal strength detected, or cellular network fault.
[05] Alt. Comm Ethernet: Ethernet connection unavailable. A valid IP address is either not programmed or the module was

unable to get an IP with DHCP.

[06] Receiver 01-04 Absent: Alternate communicator unable to initialize a receiver.
[07] Receiver 01-04 Supervision: Alternate communicator unable to communicate with a receiver.
[09] Alt. Comm Fault: The alternate communicator has stopped responding.
[10] Alt Comm FTC Trouble: The alternate communicator has failed to communicate an internal event not generated by the

panel.

Trouble 12 – Not Networked Troubles:
[01] Zone 001-128 Not Networked Trouble: Generated when a zone becomes out of sync with the wireless network or has

not been synchronized with the network after enrollment.
[02] Keypad 01-16 Not Networked Trouble: Generated when a keypad becomes out of sync with the wireless network or has

not been synchronized with the network after enrollment.
[03] Siren 01-16 Not Networked Trouble: Generated when a siren becomes out of sync with the wireless network or has not

been synchronized with the network after enrollment.
[04] Repeater 01-08 Not Networked Trouble: Generated when a repeater becomes out of sync with the wireless network or

has not been synchronized with the network after enrollment.
[05] User 01 - 1000 Not Networked Trouble: Generated when a wireless key becomes out of sync with the wireless network

or has not been synchronized with the network after enrollment.

IMPORTANT!

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Ensure you have the following information available before contacting Customer Support :

• Alarm controller type and version, (e.g., HS2064 1.3):

Note: Version number can be accessed by entering [*][Installer Code][900] on any LCD
keypad. This information is also located on a sticker on the printed circuit board.

• List of modules connected to control panel, (e.g., HSM2108, HSM2HOSTx etc.) .

[*][3] Alarm Memory Display

The Memory light flashes if an alarm, tamper or fault event occurred during the last armed period
or while the panel was disarmed (24 hour zones). Press [*][3] to view zones in alarm memory. To
clear the memory, arm and disarm the system. When viewing alarms in memory, LCD keypads
indicate the last zone that has gone into alarm first, followed by other alarms in numerical order.

This feature can be programmed to require an access code. [023] System Option 11, option 6 for
details.

A programmable function key may be configured to display alarms in memory. Keypad Function

Keys for details.

[*][4] Door Chime Enable/Disable

When this feature is enabled, the keypad emits a tone whenever a zone programmed as a Chime
type is opened or closed. Pressing [*][4] toggles between enabled and disabled. The door chime
attribute for each zone is programmed in section [861]-[876], subsections [101]-[228].

A function key can also be programmed to enable/disable this feature. Keypad Function Keys for
details. This feature may require an access code. [023] System Option 11, option 7 for details.

The following door chime sounds may be selected:

• beeps

• "Bing-Bong"

• "Ding-Dong"

• Alarm tone

• Zone Name -Voice Annunciation (HS2LCDWF keypads only)

[*][5] Program Access Codes

Use this section to perform the following functions:

• press [1] to program user codes 0002-1000, and master code 0001

• press [2] to enroll a proximity tag

• press [3] to add a custom label for each user

• press [4] to assign users to partitions

• press [5] to program user attributes

Assign Access Codes

In order to access alarm system functionality, users must be added to the system. This involves
creating a unique access code and assigning attributes to each user. Access codes are programmed
via the [*][5] menu.

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Access code types

The alarm system provides the following user access code types:

Code Add user Delete user Arm Disarm [*][5] [*][6] [*][8]
Installer No No No No No No Yes +
Master All* All Yes Yes Yes Yes No
Maintenance No No Yes Yes No No No
User No No Yes Yes No No** No
Supervisor All but Master All but Master Yes Yes Yes Yes No
Duress No No Yes Yes No No No
One-time user No No Yes 1/day No No No

+ If section [020] option 7 is on, a user must enter [*][6][Master Code][05] to give the installer
permission to access programming.

* Can only change master code if section [015] option 6 is off.

** Yes if [023] option 8 is on.

The installer and master codes are system codes that can be changed but not deleted. The other
codes are user-defined and can be added or deleted as necessary. By default, access codes have
the same partition and attribute programming as the code used to program them.

Access codes are either 4, 6 or 8 digits in length, depending on the setting of programming section
[041]. Duplicate codes are not valid.

Note: EN50131-1 compliant systems using 1000 access codes shall set the access code to 8
digits (section [041], option 02).

Installer Code

This code provides access to Installer Programming [*][8]. The installer code can access all
partitions and perform any keypad function. This code can be programed by the installer in section
[006][001]. The default is 5555 (4-digit), 555555 (6-digit) or 55555555 (8-digit).

Note: For EN50131-1 approved installations the installer code cannot change the master code
or any other level 3 codes. Attempting to access the master code from the installers code
generates an error tone from the system.

Master Code - Access Code [0001]

By default the master code can access all partitions and can perform any keypad function. This code
can be used to program all access codes, including the supervisor and duress codes.

If section [015] option 6 is on, the master code can only be changed by the installer via Installer
Programming.

The default is 1234 (4-digit), 123456 (6-digit) or 12345678 (8-digit).

The master code can be returned to factory default settings using Installer Programming section
[989].

Maintenance Code

The maintenance code can only be used to arm and disarm the system. It cannot bypass zones.
Use [*][9] to arm the system, cancel auto-arming, or perform [*][7] command functions. No arm/
disarm bell squawks are sounded when the maintenance code is used. The Maintenance code can
be programed by the installer in programming section [006][003]. The default is AAAA (4-digit),
AAAAAA (6-digit) or AAAAAAAA (8-digit).

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User Codes - Access Codes [0002] to [1000]

This type of access code is used to arm and disarm assigned partitions and perform other functions
as programmed. It can access the [*][6] menu if programming option [023] option 8 is on. This code
cannot access the [*][5] and [*][8] menus.

User access codes are created by the master user or supervisor users. The default is AAAA (4-digit),
AAAAAA (6-digit) or AAAAAAAA (8-digit).

Supervisor Codes - Access Codes [0002] to [1000]

A supervisor code is a user code with the Supervisor attribute enabled. Users with this attribute
can access the [*][5] and [*][6] user code programming section for the partition they are assigned
to. However, these codes can only program codes which have equal or lesser attributes. These
attributes are changeable via the [*][5] menu. A supervisor code is created by the master user or
other supervisor users.

Duress Codes - Access Codes [0002] to [1000]

Duress codes function the same as user access codes, except they transmit a duress reporting code
when used to perform any function on the system.

Duress codes cannot be used to access [*][5], [*][6] or [*][8] menus.

Duress codes are created by the master user or supervisor users.

Note: Section [019] option 6 must be on to select the Duress Codes attribute.

One Time Use Code

A one time use code is a user code with the One Time User attribute enabled. This access code
enables the user to arm the alarm system an unlimited number of times. However, a user with this
code can only disarm the system once per day. The ability to disarm is reset at midnight or when
the one time user code is keyed in by the master code user.

Note: One time use code cannot be applied to wireless keys.

One time use codes are created by the master user or supervisor users.

To add an access code using an LCD keypad:

1. Press [*][5][master/supervisor code] to edit access codes 0002-1000.

2. Use the scroll keys to select a user then press [*] to edit.

3. On the “Press (*) for Access Code” menu, press [*]. The current access code is displayed.

4. Key in the new access code. The code is saved when the last number is keyed in.
To erase an access code, select the user number and enter [*] as the first digit. All digits

of the access code must be entered.
A “-” beside a user code indicates it is not programmed. A “P” indicates the code is
programmed. A “T” indicates the code is programmed and a proximity tag is enrolled.

On an LED/ICON keypad:

1. Press [*][5][master/supervisor code]

2. Enter a 4-digit user number.

3. Press [1] to select access code.

4. Enter a new access code.

Access Code Attributes

Each user code has 6 attributes that can be toggled on or off.

Manual

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The default attributes of an access code are the same as the code used to enter [*][5], whether a
new code is programmed or an existing one is edited. The available attributes are as follows:

• Supervisor

• Duress code

• Zone bypassing

• Remote access

• Bell squawk

• One time use code

1 - Supervisor

Converts standard user into supervisor user. See Access code types for details.

2 - Duress Code

Converts standard user code into duress code. See Access code types for details.

3 - Zone Bypassing

Users with this attribute can bypass zones. Section [023] option 4, Access code required for [*][1],
must be on to use this attribute.

4 - Remote Access

Users with this attribute can access the alarm system remotely via SMS.

7 - Bell Squawk

When this option is assigned, the main bell squawks when the alarm system is away armed. For
example, use the arm/disarm bell squawk attribute to have wireless key access codes squawk the
bell, while other codes are silent. To do this, enable this attribute on all access codes associated
with wireless keys. This option is off by default for all access codes.

Note: One squawk indicates arming completed; two squawks indicates disarming completed.

Note: This feature is independent of the system option “Bell Squawk on Away Arming.” See

[017] System Option 5

The master code's attributes cannot be changed from default. The bell squawk is off at default.

8 - One Time Use Code

Converts standard user code into one time use code. Access code types for details. Do not apply
this code to users with wireless keys assigned.

Using an LCD keypad:

1. Press [*][5][Master Code].

2. Use the scroll keys to choose a user (02-1000) then press [*] to select.

3. Scroll to “Press [*] for User Options” then press [*] to select.

4. Scroll to a user attribute and press [*] to toggle it on or off.

Using an LED/ICON keypad:

1. Press [*][5][Master Code].

2. Enter the access code to edit. Press [5] for attribute programming.

3. Press the keypad number key corresponding to an attribute to toggle it on or off.

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Add User Labels

Custom labels can be programmed for each user to more easily identify them on the alarm system.
Labels can be a maximum of 16 characters.

Using an LCD keypad:

1. Press [*][5] then select a user (02-1000).

2. On the “Press [*] for User Labels” screen, press [*].

3. Key in the custom user label. For instructions on how to input labels, [000] Label

Programming

Assigning Proximity Tags

This section is used to assign proximity tags to users.

Note: A proximity tag cannot be assigned to the master code.

Using an LCD keypad:

1. In the [*][5] menu, select a user or enter a user number.

2. Select “Press [*] for Prox Tag”, then pass the enrolled tag near the tag reader on the keypad.

A proximity tag can only be assigned to one user at a time. Invalid (un-enrolled) proximity
tags cannot be used.

Deleting a proximity tag:

To delete a proximity tag:

1. Select a user and then select Press [*] for Prox Tag.

2. Press the [*] key when prompted to delete the proximity tag.

Using an LED/ICON keypad

To use and LED/ICON keypad:

1. Press [*][5][Master/Supervisor Code].

2. Key in a 4-digit user code.

3. Key in [2].

4. Pass the enrolled tag near the tag reader on the keypad.
To increase authentication flexibility, user access can be achieved by entering a valid

user code or by swiping a proximity tag. Alternatively, users can be required to enter a
valid access code and present a proximity tag. [040] User Authentication.

Note: A proximity tag can not be assigned to the Master code. If a user code with a
proximity tag is deleted, the proximity tag must be re-enrolled.

Assigning Users to Partitions

About this task:

Each user code must be assigned to a partition(s) in order for the user to be recognized by the
alarm system. By default, each code has the attributes of the code used to program it.

Using an LCD keypad:

1. Press [*][5][Master Code] then select a user (0002-1000). An “N” indicates they are not yet

assigned to a partition. A “Y” indicates they are assigned to a partition.

2. Scroll to the partition assignment screen then press [*].

Manual

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3. Use the number keys to assign partitions.

4. Press [#] to exit.

Note: The master code has access to all partitions and cannot be modified.

Using an LED/ICON keypad:

5. Press [*][5][Master/Supervisor Code].

6. Key in the access code of the user.

7. Key in [4]. A zone lights illuminates to indicate which partition the user is currently assigned
to. (e.g., if zone light 1 is on, the code is assigned to partition 1).

8. Press the keypad number key corresponding to the appropriate partition (e.g., press 1 to
assign the user to partition 1).

User Authentication Options

About this task:

The alarm panel can be configured to accept one of two user authentication methods:

1. User code or proximity tag - the user can access the system by entering a valid code or by
presenting a proximity tag.

2. User code and proximity tag - the user must enter a valid code and present a proximity tag
to access the system. The user code and proximity tag must match. For example, if the tag
is associated with user 0004, user code 0004 must be entered after presenting the tag. Any
other user code is treated as invalid.

See [040] User Authentication.

Note: An access code does not have to be programmed in order for a proximity tag or
wireless key to be operational.

[*][6] User Functions

The [*][6] command provides access to functions described below. If section [023] option 8 is on,
any user code can access this menu. If option 7 is off, only the master code can access this menu.

Event Buffer

Menu: [*][6][Master Code] ; Event Buffer

Keypad: [*][6][Master Code] ; [*]

This option is used to view system events stored in the event buffer.

Events are listed in the order they occurred, starting with the most recent. The time and date are
listed for all events. Some events may have a second screen with a description. An asterisk (*) on
the first screen indicates that a second screen is available.

If programmed, the event buffer automatically uploads to DLS/SA when it reaches 75% capacity.DLS

Programming.

System Test

Menu: [*][6][Master Code] > System Test

Keypad: [*][6][Master Code] + 04

Select this option to test the alarm system's bell output, keypad buzzer and lights, communicator
and standby battery.

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Time and Date

Use this section to program the alarm system clock.

Menu: [*][6][Master Code] > Time and Date

Keypad: [*][6][Master Code] + 01

Enter time and date using the following format: (HH:MM); (MM-DD-YY). Valid time entries are 00-23
hours, 00-59 minutes. Valid date entries are 01-12 months, 01-31 days.

Other programming options that may affect this user function:

[901]/[902] – Daylight Savings Begin/End.

Auto-Arm/Disarm

Menu: [*][6][Master Code] > Auto Arm/Disarm

Keypad: [*][6][Master Code] + 02

With this feature enabled, the alarm system automatically arms in away mode (stay/away zones
active) or disarms at a programmed time each day (see Auto-Arm Time below). The keypad emits
three beeps to indicate the system is armed and one long beep to indicate it is disarmed.

All arming inhibit features such as latching tampers, AC inhibit, etc. also inhibit Auto Arming and
send the Auto Arm Cancellation code.

Auto-Arm Time

Menu: [*][6][Master Code] > Auto Arm Time

Keypad: [*][6][Master Code] + 03

This function is used to program the time of day each alarm system partition automatically arms.
To program an auto-arm time, select a day of the week and then key in the time. On LED/ICON
keypads, zone lights 1-7 represent Sunday to Saturday. Valid time entries are 00-23 hours: 00-59
minutes.

At the programmed time, the keypad buzzers beep for a programmed duration (for ULC
commercial burglary installations minimum duration is 10 minutes) to warn that automatic
arming is in progress. The siren also squawks once every 10 seconds during this warning period if
programmed to do so. When the warning period is complete, the exit delay elapses then the system
arms in away mode.

Auto-arming can be canceled or postponed only by entering a valid access code during the
programmed warning period. When a code is entered, the warning is silenced and auto-arming is
canceled or postponed, depending on the auto-arm postpone timer. The Auto Arm Cancellation
reporting code is transmitted (if programmed).

Note: Auto-arming will not silence an active bell.

Note: The Auto Arm Cancellation reporting code is also transmitted if arming is inhibited by

one of the following:

• AC / DC Inhibit Arm

• Latching System Tampers

• Zone Expander Supervisory Fault

Other programming options that may affect this function:

[151]-[158] Partition Auto-Arm/Disarm

[014] System Option 2

Manual

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Enable DLS/Allow System Service

Menu: [*][6][Master Code] > System Serv/DLS

Keypad: [*][6][Master Code] + 05

This function enables and disables the DLS window for either 1 or 6 hours depending on the
programming of section [025] option [7].

This function also enables the end user to provide or deny access to [*][8] Installer Programming.
When enabled, the installer can access Installer Programming either by DLS or via [*8] if a pre­programmed window has been set. After the window has expired, Installer Programming is
unavailable again until the window is re-opened.

Note: DLS programming is not UL tested.

Other programming options that may affect this function:

[020] System Option 8, and [021] System Option 9

[025] System Option 13, bit [025] System Option 13

User Call-up

Menu: [*][6][Master Code] ; User Call-up

Keypad: [*][6][Master Code] + 06

When selected, this function makes a single attempt to call the downloading computer. The
downloading computer must be waiting for the call before downloading can be performed. Only
one call-up is attempted. If a DLS phone number is not programmed, the alarm panel attempts to
reach the DLS computer via IP connection. If the communicator is not properly configured for IP, an
error tone is sounded.

User Walk Test

Menu: [*][6][access code] > Walk Test

Keypad: [*][6][access code] + 08

Selecting this function places the alarm panel into user walk test mode. The Ready, Armed and
Trouble LEDs on the keypad flash to indicate that the test is active. If zones are tripped during a
walk test, the system sounds a steady 2-second tone on all keypads to indicate that the zone is
working correctly.

The walk test can be stopped at any time by re-entering [*][6][Master Code][08] on the keypad. The
test automatically terminates after 15 minutes of inactivity. An audible warning begins 5 minutes
prior to automatic termination.

Note: Fire and CO alarms are not tested in user's walk test. If a fire or CO alarm is detected,
walk test ends automatically and the appropriate reporting codes are sent immediately to
the monitoring station. Refer to the manufacturers instructions provided with CO and Fire
detectors for testing. This feature is not available in CP-01 systems.

Late to Open

Menu: [*][6][Master Code] > Late To Open

Keypad: [*][6][Master Code] + 09

This function enables or disables the Late to Open option. This option sends a reporting code to the
central monitoring station if the partition has not been disarmed by a programmed time.

Other programming options that may affect this function:

[201] Open/Close Events 1, option [211] Miscellaneous Open/Close Events.

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Late to Open Time

Menu: [*][6][Master Code] > Late To Open Time

Keypad: [*][6][Master Code] + 10

This function is used to program the time of day the partition must be disarmed by when the Late
to Open option is enabled. A separate time can be programmed for each day of the week. Valid
data entries are 00:00 - 23:59. 99:99 disables the late to open feature for the selected day.

Select a day of the week by scrolling while in the Late to Open menu, or by using keys 1-7 to select
Sunday to Saturday respectively.

SMS Programming

Menu: [*][6][Master Code] > SMS Programming

Keypad: [*][6][Master Code] + 11

This function is used to program up to 8 phone numbers for SMS command access and
communications. SMS enables users to send commands to the alarm panel via a mobile device.

Leave an SMS phone number blank to disable it. SMS phone numbers are not related to phone
numbers used to dial the central monitoring station.

Note: If SMS command and control features are disabled then this function is not accessible.
See the alternate communicator installation manual for more information.

Brightness Control

Menu: [*][6][Master Code] > Brightness Control

Keypad: [*][6][Master Code] + 12

This function is used to change the brightness level of keypad display backlighting. Use the scroll
keys to increase and decrease brightness or enter a value from 00 to 15. Selecting 00 turns off
keypad backlighting.

Contrast Control

Menu: [*][6][Master Code] > Contrast

Keypad: [*][6][Master Code] + 13

This function is used to change the contrast level of keypad displays. Use the scroll keys to increase
and decrease contrast or enter a value from 00 to 15. Selecting 00 turns off keypad contrast.

Buzzer Control

Menu: [*][6][Master Code] > Buzzer Control

Keypad: [*][6][Master Code] + 14

This function is used to change the volume level of keypad buzzers.

Use the scroll keys (LCD keypads) or the [*] key (LED/ICON keypads) to increase and decrease
volume or key in a value from 00 to 15. Selecting 00 turns off the keypad buzzer.

Note: For UL/ULC listed installations, do not turn off the keypad sounder.

Authorize Firmware Update

Menu: [*][6][Master Code] > Authorize Update

Keypad: [*][6][Master Code] + 17

Manual

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This function is used to give authorization to the system to start the firmware upgrade process after
all firmware upgrade files for the keypads, HSM2HOST, control panel and alternate communicator
have been fully downloaded.

Once this option is activated, the keypads and system automatically exit [*][6] and indicate that the
firmware update is in progress.

Interactive Services

Menu: [*][6][Master Code] > Interactive Serv

Keypad: [*][6][Master Code] + 18

This function is used by an alternate communicator to open the Interactive Services menu.

[*][7] Command Outputs 1-4

Menu: [*][7][master code if required] > Output Control

Keypad: [*][7][master code if required]

This option is used to activate or deactivate command outputs 1 to 4 for each partition and enable
command outputs to follow a schedule.

Using an LCD keypad:

1. Press [*][7] to enter Output Control mode.

2. Scroll to an output and press [*] to select it, or key in a command output number. The output
is toggled on or off or can activate for a fixed period of time.

3. Press [*][7][9] and enter the system master or supervisor code. Scroll to each command
output and press [*] to enable or disable the use of a programmed schedule to control the
output.Using an LED/ICON keypad:

4. Press [*][7] to enter Output Control mode.

5. Key in a command output number. The output is toggled on or off.

6. Press [*][7][9] and enter the system master or supervisor code. Press digits 1 to 4 to enable
or disable the use of a programmed schedule to control the output.

Note: If no command outputs are programmed this function is not available. Other
programming options that may affect this user function:See 121-124 – Command

Outputs 1-4.

[*][8] Installer Programming

Use this option to place the alarm system in Installer Programming mode. Installer Programming
is used to manually program alarm panel and module options. An installer’s code is required to
access this function.

Installer Programming is exited automatically after 20 minutes of inactivity.

When viewing data in sections with an LCD keypad, use the [<] and [>] keys to scroll.

Other programming options that may affect this user function:

[990] Installer Lockout Enable/Disable

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[*][9] No-Entry Arming

This function is used to arm the alarm system while occupants are on the premises. Pressing [*][9]
and then keying in an access code arms the panel without an entry delay on delay type zones and
bypasses stay/away and night type zones.

After the exit delay, delay 1 and delay 2 type zones behave the same as instant zones. Stay/away
zones remain bypassed. The entry delay can be activated or deactivated at any time while the
system is armed using [*][9].

Note: If the alarm system is armed using [*][9], disarming is only possible from a keypad
inside the premises unless a wireless key is used.

Note: Entry of a valid access code is required following this key only when the system is
disarmed. When armed, if programming section [015] option 4 (Quick Arming/Function Key) is
off, an access code entry is required.

Global delay zones always have an entry delay, even if the system is armed using [*][9].

[*][0] Quick Arm/Exit

This feature operates differently depending on whether or not the alarm system is armed or
disarmed.

When disarmed:

Pressing [*][0] arms the alarm system without having to enter an access code. This provides a fast
method of arming for regular users and allows users without an access code to arm the system.

Note: The Quick Arm feature (section [015] option 4) must be enabled in order for this
function to operate as intended. Function keys also will not require an access code when this
option is enabled.

When armed:

This feature provides a means to exit the premises while the alarm system is armed without having
to disarm then rearm it.

Pressing [*][0] starts a 2-minute timer that enables any door programmed as a delay zone to be
opened and closed once without triggering an alarm.

If the door is not closed at the end of the 2-minute timer, the entry delay sequence begins. Any
additional activity on another zone triggers the associated alarm or delay sequence.

SMS Command and Control

The user can perform certain functions on the alarm panel by remote using SMS text messages. In
addition, the system sends SMS messages to the user to confirm commands . SMS programming
options are accessed through programming section [851].

The security system only responds to SMS messages sent from designated phone numbers
(programmed in section [851]>[311]-[342]).

For more information on SMS command and control, and for a complete listing of communicator
programming options, refer to the alternate communicator installation manual.

SMS Command and Control Functions

The following alarm system functions are controllable via SMS:

• Stay arm the system

Manual

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• Away arm the system

• Night arm the system

• Disarm the system

• Activate/deactivate command output 1-4

• System status request

• Alarm memory request

• Zone bypass

• Zone unbypass

SMS text messages must be formatted as follows:

<function name><space><partition #><space><access code>

e.g., Stay Arm partition 1 1234

Once the command is received and executed by the alarm system, the user receives a confirmation
text message.

Note: Do not use Away Arm if Push to Set [001][072] or Final Door Set [001][016] zones are
programmed.

Visual Verification

Allows the monitoring station to use video clips captured from system motion cameras for
verification of any alarms.

Note: This is a supplementary feature that has not been investigated by UL/ULC.

Note: Must be enabled and configured by installer.

System Operation

Programming

How to Program

This section describes how to view alarm system programming options using the supported keypad
types.

Programming Methods

The alarm system can be programmed using the following methods:

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Table 20: Programming Methods

Method Description Procedure

Template programming Use pre-defined templates

to quickly apply basic
programming and to set up
DLS downloading.

DLS programming Download and apply

programming using DLS 5 v1.3
for Neo v1.0 panels and DLS
5 v1.4+ for Neo v1.0 and up
products.

Installer programming Manually program all alarm

system and device options.

Press [899] at the “Enter
Section” screen.

See Template Programming
below for details.

For local DLS, use a PC-Link
cable and laptop with DLS-5
software installed.

For remote DLS, use a
telephone line, cellular network
or the Internet.

Press [*][8][installer code]
while the system is disarmed.

Template Programming

About this task:

Template programming allows the installer to quickly program the minimum functions required
for basic operation. The installer is prompted to enter a 5-digit code that selects predefined
programming configurations:
Digit 1 – zone 1-8 definition options
Digit 2 – system EOL options
Digit 3 – alarm controller communications options
Digit 4 – alarm controller call directions
Digit 5 – DLS connection options
Perform template programming after completing the hardware installation. Ensure you have the
information listed below available. Record this information in the programming worksheets for
future reference:

• Monitoring station telephone number - provided by the alarm monitoring service.

• Monitoring station account code - provided by the alarm monitoring service.

• Downloading access code.

• Entry delay - installer defined.

• Exit delay - installer defined.

• Installer code - programmable, unique 4-digit code. The default value is [5555].

To perform template programming:

1. Enter [*][8][installer code][899]. If this section has been entered accidentally, press # to exit
and the system programming will not be changed.

2. At the “Enter Data” screen, enter a 5 digit value representing the desired programming
options. Reference the template programming tables to determine what values are required
for the installation.

3. Once the 5 digit number has been entered, the installer cannot exit until all sections are
completed. Enter new data and/or press the [#] key to accept the displayed data and
proceed to the next section. Changing a single digit, then pressing the [#] key advances to
the next section but does not save the changed data.

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4. After entering a 5 digit template programming value, the first telephone number is displayed.
Enter the monitoring station telephone number after the “D.” Press [#] to complete the entry.

5. After programming the first telephone number, enter a system account code.

• The system account code can be any 4 or 6-digit combination of numbers (0-9) and letters (A­F).

• To enter letters A through F, press [*] then the numbers 1 through 6 for the letter A through
F respectively. Press [*] again to revert back to decimal entry. E.g., to enter “1234FF” press
[1234*66].

[310] Account Codes for additional details. When the system account code programming is

completed, enter a partition 1 account code using the same method as the system account code.

1. After programming the partition 1 account code, the downloading access code is displayed.

Enter the new downloading access code or press [#] to proceed to the next step. The
downloading access code must changed from its default value.

2. The next value is a 3 digit partition 1 entry delay time. Press [>][>][>] to accept the default

time of 30 seconds (030) or enter an entry delay between 001 and 255. E.g., Press 020 for a
delay of 20 seconds. for additional details. The CP-01 models of the Neo panel will not accept
a value less than 30 seconds.

3. The next value is a 3 digit partition 1 exit delay time. Press [>][>][>] to accept the default time

of 120 seconds or enter an exit delay between 001 and 255. E.g., press 030 for a delay of 30
seconds. for additional details. The CP-01 models of the Neo panel will not accept a value less
than 45 seconds.

4. After programming the exit delay, enter a 4, 6 or 8-digit installer code, depending on the

value in [041] Access Code Digits. [006] Installer Defined Access Codes for installer code
details.

5. Template Programming will automatically exit after the installer's code has been

programmed.

Note: EN50131-1 compliant systems using 1000 access codes shall set the access code to
8 digits (section [041], option 02).

DLS Programming

DLS programming involves downloading custom programming using DLS software and a
computer. This can be done locally or by remote.

Note: For UL listed systems an installer must be on the premises.

Local Programming With PC-Link

Follow the steps below in the sequence indicated to set up local programming using DLS:

1. Connect AC Wiring.

In a new installation, the backup battery requires 24 Hrs. charging. AC Power is
required for PC-Link Programming until the battery is charged.

2. Plug the PC-Link header into the alarm controller. A DLS session is initiated on the DLS

computer.

3. When the session is complete, remove the PC-Link cable from the alarm controller.

4. Complete the installation.

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Remote Programming

DLS programming can be performed remotely by connecting to the alarm system via telephone
line, cellular network or Ethernet.

See [401] DLS/SA Options for details.

Note: AC Power must be present for the alarm system to answer incoming calls from DLS.

Installer Programming

Installer Programming is used to manually program alarm system options. Access this mode by
keying in [*][8][Installer Code]. Use the scroll keys to navigate through the menus or jump directly
to a specific section by keying in a section number.

Programming consists of toggling on and off options in each section or by populating data fields.
For descriptions of all programming options, Programming Descriptions.

Viewing Programming

Programming sections can be viewed from any system keypad. The method for viewing and
selecting programming options using LCD, LED and ICON keypads depends on the keypad type
used. See below for specific instructions on programming with each keypad type.

Generally, programming options are accessed in the following way:

1. Enter Installer Programming mode ([*][8]).

2. Navigate to a specific programming section.

3. Select an option to view or change its programming.
All programming options are numbered and can be accessed by navigating through the

menu (LCD) or by keying in the program section number. For toggle options, the name
of the option is displayed (LCD) or LEDs 1-8 are illuminated (LED and ICON).
Use the keypad numbers to toggle options on or off. Sections requiring data input,
such as phone numbers, display the full data in fields up to 32 characters long (LCD).
To input data, use the scroll keys to select a character then press the keypad button
corresponding to the number/letter required. Scroll to the next character and repeat
the procedure as needed. Press the [#] key to save changes and exit the program
section.
The programming worksheets and descriptions later in this section provide a place to
record custom programming settings and are numerically listed to assist in locating
specific sections.

Keypad Types

The sections below describe how programming is viewed and interpreted using each of the
supported keypad types. For more information on each keypad type, see the instruction sheet
included with the keypad.

LED and ICON

Both of these keypads use LEDs to communicate information. The programming icon illuminates
to indicate the alarm system is in Installer Programming mode. The Armed light turns off and the
Ready light turns on while in a programming section.

Programming sections fall under two categories: those that require options to be “toggled” on or
off, and those that require data to be keyed in.

Toggle options are indicated across the top of the display using zone numbers 1-8. For example, if
options 1 and 4 are on, the display appears as follows on the different keypads:

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Figure 19:  LED and ICON displays

To enable or disable a toggle option, press the number key on the keypad corresponding to the
option.

Sections requiring data input, such as phone numbers, display information in a binary format using
zone LEDs 1-4 as described in the following chart:

Figure 20:  

When a section is entered, the keypad immediately displays the first digit of information
programmed. Using the example in Figure 20, if zone 1 and 4 are illuminated, the first programmed
digit in the section is 9. Use the scroll key [>] to advance to the next digit.

For sections that require multiple two or three-digit numbers, the keypad beeps three times after
each entry and moves to the next item on the list. After the last digit in the section is entered, the
keypad beeps rapidly eight times and exits the programming section. The Ready light turns off and
the Armed light turns on.

To exit programming at any time, press the [#] key. All changes made up to that point are saved.

LCD Keypad

LCD keypads use a full-message display that provides visual and numerical navigation through the
programming sections. The Armed light illuminates when Installer Programming mode is activated.
Use the scroll keys to move through menu options and press [*] to select. Alternatively, enter a
specific section number. The Armed light flashes to indicate a sub-section has been selected. Press
[*] to select a sub-section. The Ready light illuminates and the information programmed in the
section is displayed.

For programming sections with toggle options, press the corresponding number on the keypad to
turn the option on or off. The display changes accordingly.

Sections requiring data input, such as phone numbers, display the full data in fields up to 32
characters long.

To input data, use the scroll keys to select a character then press the keypad button corresponding
to the number/letter required. Scroll to the next character and repeat the procedure as needed.

For information on entering HEX data, see below.

A 2-second error tone is sounded if an invalid key is pressed.

Press the [#] key to exit the program section at any time. All changes made up to that point are
saved.

Programming Hex and Decimal Data

Hexadecimal (HEX) digits may be required during programming. To program a HEX digit, press
the [*] key while in a programming section that requires a data entry. HEX programming mode
activates and the Ready light begins to flash.

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The following table indicates which number should be pressed to enter the corresponding HEX
digit:

Table 21: Table 19 HEX Digit Programming

Value Enter Telephone Dialer
HEX [A]

Press [*][1][*]

Not supported

HEX [B]

HEX [C]

HEX [D]

HEX [E]

HEX [F]

The Ready light continues to flash after the HEX digit is entered. If another HEX digit is required
press the corresponding number. If a decimal digit is required, press the [*] key again. The Ready
light illuminates and the panel returns to regular decimal programming.

Example: To enter ‘C1’ for a closing by user 1, enter [*] [3] [*], [1]

[*] to enter hexadecimal mode (Ready light flashes)

[3] to enter C

[*] to return to decimal mode (Ready light is on)

[1] to enter digit 1

If an error is made while inputting data, press the [#] key to exit the section. Select that section
again and re-enter the information correctly.

When using a Contact ID format, a decimal zero [0] does not transmit for account and reporting
codes. Programming a zero [0] tells the alarm system not to send any pulses for that digit. Decimal
zero [0] is a filler digit. To make a zero [0] transmit, it must be programmed as a Hexadecimal ‘A.’

Example: For the 4-digit account number ‘4032’, enter [4] [*] [1] [*] [3], [2].

[4] to enter the digit 4

[*] to enter Hexadecimal mode (Ready light flashes)

[1] to enter A

[*] to return to decimal mode (Ready light is solid)

[3] to enter the digit 3

[2] to enter the digit 2

Press [*][2][*]

Press [*][3][*]

Press [*][4][*]

Press [*][5][*]

Press [*][6][*]

Simulated [*] key

Simulated [#] key

Dial tone search

Two-second pause

End of number

Programming Descriptions

This section provides descriptions of all alarm controller options programmable by the installer.

Adding Labels

[000] Label Programming

Zone and other labels on the alarm system can be customized. Program labels locally or download/
upload using DLS.

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Local label programming is done via a system keypad, as described below.

[000] Language Selection

(LCD keypads only)

Use this section to set the language displayed by LCD keypads. To select a language:

1. Enter Installer Programming: [*][8][Installer Code].

2. Enter programming section [000]>[000].

3. Key in the 2-digit number corresponding to the language required. See below:

01 = English 11 = Swedish 22 = Bulgarian
02 = Spanish 12 = Norwegian 23 = Latvian
03 = Portuguese 13 = Danish 24 = Lithuanian
04 = French 14 = Hebrew 25 = Ukrainian
05 = Italian 15 = Greek 26 = Slovakian
06 = Dutch 16 = Turkish 27 = Serbian
07 = Polish 18 = Croatian 28 = Estonian
08 = Czech 19 = Hungarian 29 = Slovenian
09 = Finnish 20 = Romanian

10 = German 21 = Russian

[001]-[128] Zone Labels

Customized labels can be created for each available zone. Labels can be programmed at the keypad
or downloaded/uploaded using DLS. The maximum label size is 14 x 2 ASCII characters.

Manual Labels

The following procedure describes how to add zone labels using the LCD keypad:

1. Enter Installer Programming: [*][8][Installer Code].

2. Press [*], scroll to Zone Labels and press [*] again.The first zone is displayed. Alternately,
press [000][001].

3. Scroll to the zone label to be programmed or key in the zone number. (e.g., 001 for zone label

1).

4. Scroll to the desired character’s location using the[<] [>] keys.

5. Enter the number of the corresponding character group until the desired character is
displayed (see the following table).

Example: Press the “2” key 3 times to enter the letter “F.”
Press the “2” key 4 times to enter the number “2.”
To delete a character, use the [<] [>] keys to move the cursor under the character, then
press [0].
If any key other than [<] or [>] is pressed before [0], the cursor moves one space to the
right and deletes that character.

6. Press [#] to save the changes and exit.

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Press To Select/Display

[*] [SELECT]
[#] [ESCAPE]
[0] [SPACE]
[1] [A], [B], [C], [1]
[2] [D], [E], [F], [2]
[3] [G], [H], [I], [3]
[4] [J], [K], [L], [4]
[5] [M], [N], [O], [5]
[6] [P], [Q], [R], [6]
[7] [S], [T], [U], [7]
[8] [V], [W], [X], [8]
[9] [Y], [Z], [9], [0]

Zone Label Options

To access zone label options such as using ASCII characters, changing letter case and clearing the
display, press [*] while in Zone Label programming. The Select Option menu is displayed. Use the
[<] [>] keys to access the following options:

Option Description
WORD ENTRY Provides access to the Word Library, a collection

of words commonly used when programming
labels. See below for details.

ASCII ENTRY Used to access uncommon characters or as a

primary method for programming labels. 255
character entries are available. Use the [<] [>]
keys to scroll through the characters or enter a
3-digit number from 000-255. Press [*] to select
a character. for available ASCII characters.

CHANGE CASE This option toggles the letter between upper

case (A, B, C) and lower case (a, b, c).

CLEAR TO END This option clears the display from the cursor to

the end of the display.
CLEAR DISPLAY This option clears all characters.
SAVE Saves the new label.

[051] Zone Tamper Label

This label is displayed when a zone is tampered. The maximum label size is 14 x 1 ASCII characters.

[052] Zone Fault Label

This label is displayed when a zone is in fault. The maximum label size is 14 x 1 ASCII characters.

[064] CO Alarm Message

Use this section to program a custom label that is displayed on keypads during a carbon monoxide
alarm. The maximum label size is 14 x 2 characters.

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[065] Fire Alarm Message

Use this section to program a custom label that is displayed on keypads during a fire alarm. The
maximum label size is 14 x 2 characters.

[066] Fail To Arm Event Message

This message is displayed on all partition keypads if a user attempts to arm the system when
it is not ready to arm. The message clears after five seconds. The maximum label size is 16 x 2
characters.

[067] Alarm When Armed Event Message

This message is displayed if an alarm occurred while the system was armed. The message is
displayed when the system is disarmed and remains on the screen for 5 seconds. Following this, the
zones that went into alarm are displayed. The maximum label size is 16 x 2 characters.

[100] System Label

Use this section to program a custom label for the security system. This label is used in the event
buffer when system events occur. The maximum label size is 14 x 1 characters.

[101]-[108] Partition 1-8 Labels

Use this section to program a name for each partition for display on partition keypads and event
messages. The maximum label size is 14 x 2 characters. Programming for specific instructions on
how to program labels.

[201]-[208][001]-[004] Partition Command Output Labels

Use this section to program custom labels for command outputs. These labels are used with output
activation events in the event buffer. Enter subsection [201] to [208] to select partition 1 to 8, then
enter subsection [001] to [004] to select command output 1 to 4 label.

The maximum label size is 14 x 2 characters. Programming for specific instructions on how to
program labels.

[601]-[604] Schedule Labels

Use this section to program custom labels for command output schedules. These labels are used
to identify schedules for PGM command outputs 1-4. The maximum label size is 16 characters.

Programming for specific instructions on how to program labels.

[801] Keypad Labels

Use this section to create custom labels for keypads on the system. Select 001-016 for keypads 1-16.

[802][001]-[015] HSM2108 Zone Expander Labels

Use this section to create custom labels for Zone expanders on the system. Select 001-015 for zone
expanders 1-15.

[803][001]-[016] HSM2208 Output Expander Label

Use this section to create a custom label for the output expander. Select 001 for HSM2208. Select
001-016 for output expanders 1-16.

[806] HSM2HOSTx Label

Use this section to create a custom label for the 2-way wireless transceiver.

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[808] HSM2955 Label

Use this section to create a custom label for the 2-way wireless transceiver.

[809][001]-[004] HS2300 Power Supply Label

Use this section to create custom labels for power supplies on the system. Select 001-004 for power
supply 1-4.

[810][001]-[004] HS2204 High-Current Output Supply Label

Use this section to create custom labels for high-current output supplies on the system. Select
001-004 for output supply 1-4.

[815] Alternate Communicator Label

Use this section to create a custom label for the alternate communicator.

[820][001]-[016] Siren Labels

Use this section to create custom labels for sirens on the system. Select 001-016 for sirens 1-16.

[821][001]-[008] Repeater Labels

Use this section to create custom labels for wireless repeaters on the system. Select 001-008 for
repeater 1-8.

[999][Installer Code][999] Default Labels

This section is used to return all labels to factory settings. Installer code is required to verify
deletion.

Zone Setup

The following section describes zone programming options. To program a zone type, first enter
section [001] and then enter a 3 digit zone number from 001 - 128. After entering a new zone type
for the desired zone number, the keypad will automatically advance to the next zone.

[001] AssignZone Types

A zone type defines how a zone operates within the system and how it responds when triggered.

000 - Null Zone

040 - 24-Hour Gas

001 - Delay 1

041 - 24-Hour CO

002 - Delay 2

042 - 24-Hour Holdup*

003 - Instant

043 - 24-Hour Panic

004 - Interior

045 - 24-Hour Heat

005 - Interior Stay/Away

046 - 24-Hour Medical*

006 - Delay Stay/Away

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047 - 24-Hour Emergency

007 - Delayed 24-Hour Fire

048 - 24-Hour Sprinkler*

008 - Standard 24-Hour Fire

049 - 24-Hour Flood

009 - Instant Stay/Away

051 - 24-Hour Latching Tamper

010 - Interior Delay

052 - 24-Hour Non-Alarm

011 - Day Zone

056 - 24-Hour High Temperature

012 - Night Zone

057 - 24 Hour Low Temperature

016 - Final Door Set

060 - 24-Hour Non-Latching Tamper

017 - 24-Hour Burglary

066 - Momentary Keyswitch Arm

018 - 24-Hour Bell/Buzzer

067 - Maintained Keyswitch Arm

023 - 24-Hour Supervisory

068 - Momentary Keyswitch Disarm

024 - 24-Hour Supervisory Buzzer

069 - Maintained Keyswitch Disarm

025 - Auto Verified Fire

071 - Door Bell

027 - Fire Supervisory

072 - Push to Set

* Not UL evaluated

[001]-[128] Select Zone

Every zone on the system must be assigned a zone type. The available zone types are listed below.

– Null Zone

Assign to all unused zones.

– Delay 1

Commonly assigned to primary points of entry. Follows entry delay 1 and exit delay timers (section
[005]). Arming the alarm system starts the exit delay timer. After the exit delay has expired, opening
the door starts the entry delay timer. During entry delay, the keypad buzzer prompts the user to
disarm the system.

– Delay 2

Commonly assigned to secondary points of entry (further from the keypad). Follows entry delay 2
timer (section [005]).

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– Instant

Commonly used for perimeter doors and windows, this zone type follows the exit delay. The alarm
is triggered instantly if the zone is tripped after the exit delay expires.

– Interior

Commonly assigned to interior motion sensors near a point of entry, such as a foyer or hallway,
that must be accessed to reach the keypad. The alarm is activated if the system is armed and a
delay type zone (e.g., front door) is not tripped first, or if the entry/exit timer expires before the
alarm is disarmed. Otherwise, the zone is instant if tripped.

– Interior Stay/Away

Similar to Interior zone type except that the system bypasses the zone when armed in Stay mode.
Commonly used to activate perimeter zones while permitting free movement throughout the
interior.

– Delay Stay/Away

Similar to delay 1 except that the zone is bypassed when armed in Stay mode. Commonly used with
motion detectors that cover an entry point.

– Delayed 24-Hour Fire

This zone is used with smoke detectors and functions similar to the standard fire zone, except
the communicator delays the alarm memory and transmission by 30 seconds. If the alarm is
acknowledged by pressing any key, the siren is silenced and the transmission aborted. If the smoke
detector is not restored after the alarm has been acknowledged, the siren output activates after 90
seconds and another 30-second delay starts. A code is required to silence the alarm. A tamper or
fault causes a fire trouble to log and transmit.

Note: The supervision options (NC, EOL, DEOL) do not affect the functionality of this zone. The
restored state of this zone type is 5k6, the alarm state is short and the trouble state is open.

– Standard 24-Hour Fire

This zone is used with smoke detectors. The siren sounds instantly when the smoke detector is
activated. If enabled, the communicator immediately transmits the alarm to the monitoring station.
A tamper or fault of this zone type causes a fire trouble to log and transmit.

Note: The supervision options (NC, EOL, DEOL) do not affect the functionality of this zone. The
restored state of this zone type is 5.6k, the alarm state is short and the trouble state is open.

– Instant Stay/Away

Commonly assigned to interior motion sensors. This zone type is bypassed when armed in Stay
mode, but functions like an Instant zone [003] when armed in Away mode.

– Interior Delay

Commonly assigned to interior motion sensors. When Away armed, this zone type functions like
the Interior zone type. When Stay or night armed, tripping the zone activates entry delay 1. Tripping
this zone during exit delay does not cause the system to arm in Away mode, as tripping a regular
Delay type zone does.

– Day Zone

Commonly used in areas where immediate notification of entry is desired. When disarmed, tripping
this zone activates the keypad buzzer but does not log or report the event. When armed, tripping
this zone activates the siren then logs and reports the event.

Note: An alarm during exit delay causes the siren to activate and remain on when exit delay
expires.

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– Night Zone

Commonly assigned to interior motion detectors in areas accessed during the night. This zone
functions like an Interior Stay/Away zone [005] when armed using any method except the following:
If Stay armed, this zone is bypassed; if armed using [*][1], this zone is bypassed.

– Final Door Set (Non CP-01 panels only)

This zone type does not use an exit timer (infinite exit delay). The door must be opened then closed
to complete the arming sequence. The arming method determines if infinite exit delay is applied.
See the table below.

Note: Disable Exit Delay Termination with this zone type.

If this zone type is bypassed, the alarm system cannot be Away armed.

Arming Method Infinite Exit Delay Arming Mode
User Code Y Away
Keyswitch Y Away
Away Key Y Away
Wireless Key Away Y Away
*0 Arm Y Away
*9 Arm N Stay
Stay Key N Stay
Wireless Key Stay N Stay
Remote Access/SMS - Do Not Use
DLS Arm N Away
NAA Arming N Away

Note: When Troubles/Open Zones Cancel Arming is enabled with this zone, any troubles or
open zones on the system cancel arming when the zone is tripped and restored.

Due to the potential energy requirements of infinite exit delay, wireless keypads MUST be powered
by a transformer.

If a wireless key is used to away arm the system, the door must still be opened then closed to
complete the arming sequence. The indoor siren will activate until the exit delay has expired.

– 24-Hour Burglary

This zone type is active at all times. It reports an alarm if the alarm system is armed or disarmed.
This zone type sounds the siren for the length of Bell time-out if the audible attribute is enabled.

24-Hour Bell/Buzzer

When the alarm system is armed and this type of zone is tripped, the siren activates for the
duration of the bell time-out. If the alarm system is disarmed when this type of zone is tripped, the
keypad buzzer activates until an access code is entered.

– 24-Hour Supervisory

This zone is active and reports alarms at all times when tripped. The siren and keypad buzzer do not
activate.

Note: The supervision options (NC, EOL, DEOL) do not affect the functionality of this zone. The
restored state of this zone type is 5.6k, the alarm state is short and the trouble state is open.
For use with normally open contacts.

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– 24-Hour Supervisory Buzzer

When tripped, the keypad buzzer emits a steady tone until a valid access code is entered.

– Auto Verify Fire

(Hardwired smoke detectors)

When the zone is activated, a 30-second delay begins but no fire alarm sounds. If the same zone is
activated again up to 60 seconds after the delay expires, the alarm is triggered immediately. If the
same zone is activated after 60 seconds, the entire sequence begins again.

If a second fire zone is violated during the auto-verify sequence, both zones a fire alarm is
immediately triggered.

(Wireless smoke detectors)

When the zone is activated, a 40-second delay begins. The alarm is triggered if the zone is still
faulted after 30 seconds. If the zone is no longer in alarm, an 80-second verification timer begins. If
any fire zone is activated during this period, the alarm is triggered.

If another fire zone is activated during the auto verify sequence, both zones go into alarm
immediately.

Note: Wireless smoke detectors used with this zone type must have a built in siren to act as a
pre-alert to the system alarm.

Note: The supervision options (NC, EOL, DEOL) do not affect the functionality of this zone. The
restored state of this zone type is 5.6kΩ, the alarm state is short and the trouble state is open.

– Fire Supervisory

When this zone is tripped, the keypad buzzer activates and a supervisory alarm is sent to the
monitoring station. A valid access code must be entered to silence the buzzer.

Note: The supervision options (NC, EOL, DEOL) do not affect the functionality of this zone. The
restored state of this zone type is 5.6k, the alarm state is short and the trouble state is open.

– 24-Hour Gas

Instant alarm when activated, audible alarm at default.This zone type may be assigned to any
device type.

– 24-Hour CO

This zone type is used with CO detectors. In the event of an alarm, a distinctive siren cadence is
sounded. This is followed by a 5-second pause and then repeated. After 4 minutes, the 5-second
pause is extended to 60 seconds; however, BTO must be programmed with a value of 5 minutes or
higher. The siren is silenced when an access code is entered or the siren times out.

Note: The supervision options (NC, EOL, DEOL) do not affect the functionality of this zone. The
restored state of this zone type is 5k6, the alarm state is short and the trouble state is open.
For use with normally open contacts.

– 24-Hour Holdup

Instant alarm when activated, silent alarm at default.

Note: Not for use in UL listed installations.

– 24-Hour Panic

Instant alarm when activated, audible alarm at default.

– 24-Hour Heat

Instant alarm when activated, audible alarm at default.

Note: For use with normally closed contacts.

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– 24-Hour Medical

Instant alarm when activated, audible alarm at default.

– 24-Hour Emergency

Instant alarm when activated, audible alarm at default.

– 24-Hour Sprinkler

Instant alarm when activated, audible alarm at default.

– 24-Hour Flood

Instant alarm when activated, audible alarm at default.

– 24-Hour Latching Tamper

Instant alarm when activated, audible alarm at default. The alarm system cannot be armed until
Installer Programming is entered after the zone is restored.

– 24-Hour Non-Alarm

This zone is active at all times but does not cause an alarm. Zone attributes such as Zone Bypassing
and Door Chime affect the functionality of this zone. This zone type can also be assigned to a
temperature sensor if indoor/outdoor temperature display is required without temperature
warnings or alarm conditions.

–24 Hour High Temperature

This zone type is used with temperature sensors and is activated when the temperature rises above
a programmed threshold (set in section [804][xxx][019-020]). Instant alarm when activated, audible
alarm at default. This zone type generates an alarm when the system is armed or disarmed.

Note: This zone type can only be used with PGx905 wireless temperature detectors. The
temperature threshold includes a 3 °C (5-6 °F) difference between a given state and its
restored condition. For example, an alarm at 6 °C is restored at 3°C (High temperature) or 9°C
(Low temperature), depending upon the zone type selected.

The zone type for temperature sensors must be 24 Hour High/Low Temperature in order for the
sensor to operate properly.

– 24 Hour Low Temperature

This zone type is used with temperature sensors and is activated when the temperature drops
below a programmed threshold (set in section [804][xxx][019-020]). Instant alarm when activated,
audible alarm at default. This zone type generates an alarm when the system is armed or disarmed.

Note: This zone type can only be used with PGx905 wireless temperature detectors.

– 24-Hour Non-Latching Tamper

This zone is always active and reports a tamper condition with no audible alarm when opened or
tamper/faulted.

– Momentary Keyswitch Arm

Often used with a keyswitch module*, turning the key alternately arms and disarms the system and
silences the alarms. Tampers and faults only initiate their respective trouble sequence. The keypad
gives no indication when this zone type is activated.

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Note: With audible alarm active, using the keyswitch when disarmed is the same as entering

an access code at the keypad. Using the keyswitch during the first 30 seconds of a delayed fire
alarm is the same as pressing a key at the keypad (the 90 second delay starts). Activation of a
keyswitch zone arms or disarms the system. Activation of this zone type is NOT logged nor is
the Police code transmitted. Bypassed zones of this type are not un-bypassed when the system
is disarmed. When the zone is bypassed, a zone bypass event buffer log and communication
occurs immediately, NOT when the system is armed.

*Keyswitch module not for use in UL/ULC listed installations.

– Maintained Keyswitch Arm

Often used with a keyswitch module, turning the key (open state) arms the system. Turning the key
back (restored state) disarms the system. Tampers and faults only initiate their respective trouble
sequence.

Note: DO NOT use for wireless zones. Activation of the zone does not log or transmit the
Police code. Bypassed zones of this type are not un-bypassed when the system is disarmed.
When the zone is bypassed, a zone bypass event buffer log and communication occurs
immediately, NOT when the system is armed.

With an audible alarm active, using the keyswitch when disarmed is the same as entering an access
code at the keypad. Activating this zone type during the first 30 seconds of a delayed fire alarm is
the same as pressing a key at the keypad (the 90 second delay starts). If left in the open state, the
system does not arm until the zone is restored and tripped again.

– Momentary Keyswitch Disarm

Use with a keyswitch module. Activating and restoring this zone disarms the partition and silences
alarms. Tampers or faults do not disarm the zone.

Note: Do not use as a global zone.

– Maintained Keyswitch Disarm

Used with a maintained keyswitch. Activating this zone disarms the partition.

Tampers or faults on this zone do not disarm the partition.

– Doorbell Zone

This zone type sounds a chime through keypads on the partition when activated. No alarms are
generated. Various chime tones can be programmed. Disabling door chime on the partition also
disables the chime on this zone.

Note: Do not use as a global zone.

– Push to Set (Non CP-01 panels only)

Activating this zone starts an infinite exit delay when armed according to the methods described in
the table below. To complete the arming sequence, this zone must be activated and restored. Once
done, the exit delay timer starts.

Arming Method Infinite Exit Delay Arming Mode
User Code Y Away
Keyswitch Y Away
Away Key Y Away
*0 Arm Y Away
*9 Arm N Stay
Stay Key N Stay
Night Key N Night

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Remote Access/SMS - Do Not Use
DLS Arm N Away
NAA Arming N Away

Do not use exit delay termination with this zone type. Away arming with this zone bypassed
prevents arming.

[002] Zone Attributes

Zone attributes are used to customize the operation of zones. When a zone type (section [001]) is
programmed, the default zone attribute is automatically assigned.

When programming attributes using LED/ICON keypads:

• Ready light ON: Program attributes [1-8]

• Ready light and Armed light ON: Program attribute [9-16] (press [1] for option 9, press [6] for
option 14 etc.)

• Press [9] to switch between attributes [1-8] and attributes [9-16].

Note: These attributes override default settings. Do NOT change fire zone attributes from their
default settings.

[001]-[128] Select Zone

The attributes listed below can be enabled and disabled for each zone.

Assign zone attributes:

[002]>[001]-[128]>Select one of the following zone attributes:

1 – Bell Audible

2 – Bell Steady

3 – Chime Function

4 – Bypass Enabled

5 – Force Arm

6 – Swinger Shutdown

7 – Transmission Delay

8 – Burglary Verification

9 – Normally Closed

10 – Single EOL

11 – Double EOL

12 – Fast/Normal Loop Response

13 – Zone 2-way Audio Activation

14 – Hold Up Verification

– Bell Audible

ON: An alarm activates the siren.

OFF: Silent alarm.

– Bell Steady

ON: Siren output is steady when in alarm.

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OFF: Siren output pulses when in alarm.

– Door Chime

ON: The keypad chimes when the zone is open and when the zone is secured.

OFF: The zone does not chime.

– Bypass Enabled

ON: The zone can be manually bypassed.

OFF: The zone cannot be bypassed.

Note: Bypass shall not be enabled for fire zones.

– Force Arm

ON: The system can be armed with the zone open. The zone is temporarily bypassed and, when
secured, is monitored by the system.

Note: When open zones cancel arming is enabled [021][7], the system can begin arming with
an open, force armable zone, but if the zone is still open when the exit delay timer expires, the
arming will be cancelled.

OFF: The system cannot be armed if the zone is open.

– Swinger Shut Down

ON: When the zone goes into alarm for the number of times programmed in the Swinger Shutdown
Counter ([377] Communication Variables), it shuts down with no further transmissions sent to the
monitoring station. The siren follows swinger shutdown if programmed.

OFF: Swinger shutdown is disabled. All alarms are transmitted.

– Transmission Delay

ON: Reporting of zone alarms is delayed for the programmed time in section 377 ([377]

Communication Variables). If a valid access code is entered within this time, no alarm signal is

communicated.

OFF: When an alarm occurs, the reporting code is transmitted immediately.

Burglary verification

The PowerSeries Neo system includes cross zone and sequential detection features that require
an activation on two or more zones, within a given time period, to generate a confirmed alarm and
immediate police response.

Note: This feature must be enabled and configured by your installer.

– Normally Closed (NC)

ON: The zone requires a normally closed loop.

OFF: The zone follows programming in section [013] option 2.

See note after option 11.

– Single End of Line (SEOL) Resistors

ON: The zone requires a single end-of-line resistor (5.6K).

OFF: The zone follows programming in section [013] option 2.

See note after option 11.

– Double End of Line (DEOL)

ON: The zone requires two end-of-line resistors (5.6K).

OFF: The zone follows programming in section [013] option 2.

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Note: If more than 1 option is enabled for options 09, 10, and 11 the lowest attribute number

takes precedence. If options 09 and 10 are both enabled the zone follows the normally closed
loop configuration.

– Fast Loop/Normal Loop Response

ON: Follows a fast loop response of 50ms.

OFF: Follows a normal loop response as programmed in the Zone Loop Response Time section.

– 2-Way Audio Attribute

ON: Panel is able to initiate a 2 way audio session.

OFF: Only the microphone turns on, initiating a a Listen-in only session. The speaker remains off.

– Hold Up Verification

ON: An alarm from zones of this type can contribute to a verified hold up alarm. Use this attribute
with Panic and Hold Up zones.

OFF: An alarm from zones of this type does not contribute to a verified hold up alarm. The zone
does not cause the hold up verification timer to start counting down, or generate a verified hold up
if the alarm is detected while the timer is running.

System Times

This section describes how to program various timers applicable to the entire alarm system.

[000] – System Area

Bell Cutoff Time

System sirens follow this timer. Fire alarms follow this timer if section [014] option 8 (Fire Bell
Continues Option) is off. System tampers follow this timer. The bell cutoff time is programmed in
minutes. Valid entries are 001 to 255 minutes.

Keypad buzzer alarms do not follow this timer.

Bell Delay Time

The Bell Delay Timer determines how long the bell will be delayed after a zone alarm event. Valid
entries are 000-255 where 000 disables this feature.

Burglary Verification Timer

If another zone with the Burglary Verification attribute enabled is violated within the duration of
this timer, a burglary verified event is communicated and logged. “Burglary Verified” is displayed
on the keypad when the system is disarmed.

The burglary verification timer is programmed in minutes. Valid entries are 000 to 255 minutes.

Holdup Verification Timer

A holdup alarm is immediately communicated to the monitoring station and the holdup verification
timer starts. A programmable counter determines the number of additional holdup events that
must occur before the timer expires to create a verified holdup event. Once this happens, the
holdup event is logged and communicated.

Note: Not for use with UL/ULC listed installations. 000 disables this feature.

Zone Loop Response Time

Loop response time is a 3-digit entry from 005 to 255 programmed in 10ms increments. The
minimum available loop response time is 50ms (e.g., program 005 for 50ms).

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Automatic Clock Adjust

This value adds or subtracts seconds from the system clock at the end of each day to compensate
for inaccuracies. To determine the adjustment value, monitor the time lost or gained by the alarm
system over a period of time and calculate the average gains or loses.

Example #1: The clock loses an average of 9 seconds per day. Program the alarm controller to
adjust the clock by 51 seconds for the last minute of each day. This speeds up the alarm controller’s
clock by 9 seconds, correcting the problem.

Example #2: The clock gains an average of 11 seconds per day. Program the alarm controller
to adjust the clock by 71 seconds for the last minute of each day. This slows down the alarm
controller’s clock by 11 seconds, correcting the problem.

If the Auto-arm time is set for 23:59, any change to the Clock Adjust option will directly affect the
Auto-arm pre-alert time.

[001]-[008] Partition 1-8 Timers

The following timers can be applied to each partition.

Note: For UL installations, the Entry Delay plus the Communications Delay must not exceed 60
seconds.

Entry Delay 1:

This value determines the entry delay time for delay 1 type zones. Valid entries are 001 to 255
seconds.

Entry Delay 2:

This value determines the entry delay time for delay 2 type zones. Valid entries are 001 to 255
seconds.

Note: The system follows the entry timer that activates first.

Exit Delay:

This value determines the exit delay time when arming the system. During exit delay, both the
Ready and Armed LEDs are on. When the exit delay expires, both LEDs turn off.

Note: European products will only activate the armed LED at the end of exit delay.

Settle Delay:

This timer enables a programmable, short duration bypass of all zones on the partition at the time
of arming. It allows motion detectors to restore when the system is armed to help prevent false
alarms.

The typical value for this timer is 5 seconds, but can be increased if false alarms persist. Program
000 for no settle delay.

The settle delay duration is programmed in seconds. Valid entries are 000 to 010 seconds.

[900] – Bell Delay Partition Mask

This option enables or disables the Bell Delay feature for individual partitions. When the option is
enabled, Bell Delay is applied to the selected partition during alarm conditions. When the option is
disabled, Bell Delay is not applied. The default setting is (Y): enabled.

[901]/[902] – Daylight Savings Begin/End

Daylight Begin [001] and Daylight End [002]:

Set the date and time daylight savings starts and ends.

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Month

Valid entries are 001-012 (January to December).

Week

Valid entries are 000-005.

Enter “000” to program a specific date (1-31) in the Day field. Enter 001-005 to program the specific
week of the month. 005 is the last week of the month.

Day

1-31 (if 000 is programmed in the Week field). 0-6 (Sunday to Saturday) if 001-005 is programmed in
the Week field.

Hour

Valid entries are 00-23 hours. This is the time of day to advance or turn the clock back.

Increment

Valid entries are 1 or 2 hours. This is the number of hours to advance or turn the clock back.

Access Codes

This section is used by installers to program the installer code, the master code and the
maintenance code. For information on programming other access codes, [*][5] Program Access

Codes.

[006] Installer Defined Access Codes

This is the base menu used by installers to program the installer code [001], the master code [002]
and the maintenance code [003]. See below for details.

[001] – Installer Code

This code is used by the installer to gain access to Installer Programming [*][8]. Users with this
access code have access to all levels of system programming.

Note: For EN50131-1 approved installations the installer code cannot change the master code
or any other level 3 codes.

[002] – Master Code

This code is used by the master user, a person designated to perform operational tasks beyond
those of the standard user. The master code provides access to functionality in the [*][5] and [*][6]
menus.

[003] – Maintenance Code

This code is usually assigned temporarily to maintenance personnel who must deactivate the alarm
to enter the premises. The maintenance code can arm and disarm the system, but does not grant
access to any other functionality.

[005] – Code Version

A programmable 3 'digit' pin is required to calculate the 5 'digit' remote reset code. The range of
the pin is 000-255 in

decimal. The default value of the pin code is 000.

[007] - [008] PGM Configuration

About this task:

This section describes how to set up and configure programmable outputs.

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PGMs are used to send electrical current to external devices such as lights and sirens, usually when
an alarm event occurs. The alarm controller provides up to three 50mA PGMs and one 300mA PGM.
PGM outputs can be expanded using the optional 8-output expander (HSM2208) and the 4 high­current output expander (HSM2204).
Programming an output is a four-step process:

1. Program the PGM

2. Assign the PGM to a partition.

3. Assign an output attribute.

4. Assign an output option.

[011] PGM Configuration Options for PGM slot alignment.

[007] PGM Programming

This is the base menu used by the installer to assign PGMs to the main bell and a partition.

[000] Main Bell Partition Assignment

This programming section is used to define which partitions activate the main bell when they go
into alarm. All partitions are selected by default.

[001]-[164] PGM Partition Assignment

This option enables the installer to assign each PGM output to a partition. To assign a PGM to a
partition, first select the PGM output (PGM 001-164), then select the partition (1-8).

Note: This field is only supported by PGM types that have multiple partition capabilities (e.g.,
command outputs, away arming). It does not affect system outputs (e.g., ground start pulse).

[008] PGM Timer Programming

[000] PGM Minutes/Seconds

This option determines if the timer is in minutes or seconds.

[001]-[164] PGM Timer

This timer programs the duration (in seconds or minutes) that PGMs 1-164 activate if programmed
to follow the PGM Timer.

Select option 001-164 for PGM 1-164.

This option does not affect outputs programmed as Sensor Reset.

[009] PGM Types

The output types described in this section can be assigned to alarm controller and output expander
module PGMs. Each alarm controller supports up to 2 or 4 PGMs and can be expanded using
HSM2208 output expander and HSM2204 High-Current output modulemodules. PGM attributes are
defined in section [010] PGM Attributes.

[001]-[164] Select PGM

100 - Null PGM

This option deactivates the PGM output

101 - Burglary and Fire Bell Follower

This PGM output follows:

• Fire pre-alerts

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• Temporal three fire signal (if enabled)

• All audible burglary and fire alarms by partition

• Bell cut-off time

• Bell squawk conditions

• Audible exit fault

This output activates when the alarm output is active and turns off when the alarm output is
silenced. The siren pattern matches the programmed cadence for the zone that went into alarm.
Cadence priority is as follows:

• fire alarm cadence

• CO alarm cadence

• other alarm cadences

The main siren still activates for all alarms.

102 - Delayed Fire and Burglary

This output type operates the same as the Burglary and Fire Bell Follower (PGM type 01), but does
not activate until the transmission delay time expires.

When a zone with transmission delay enabled is tripped, the Bell, Regular Fire and Burglary PGMs
activate. At the end of the transmission delay, the delayed Fire and Burglary output activates.

This PGM is usually used to control outdoor sirens. If a false alarm occurs, the user has time to
disarm the system before the external sirens activate.

Note: If a zone alarm occurs but does not follow transmission delay, this PGM activates
immediately, even if transmission delay is active for a different zone alarm.

This output activates for audible exit fault and does not interfere with the operation of any other
programmable output.

103 - Sensor Reset [*][7][2]

This output is normally active and deactivates for 5 seconds when a [*][7][2] fire reset command
is entered or when an auto verified fire alarm is detected. This option is used to reset power for
latching smoke detectors. The keypad buzzer does not sound for the 5-second period. Smoke

Detector Wiring for instructions on wiring smoke detectors.

104 - 2-Wire Smoke

When this PGM is programmed, the onboard PGM functions as an input instead of an output. 2­wire smoke detectors can be connected to this input, which means that a zone input does not need
to be used.

The PGM is also supervised, and a trouble condition is generated if a 2.2KΩ resistor is not present
between the PGM terminal and Aux+.

The 2-wire smoke detector input creates an instant and latching alarm.

109 - Courtesy Pulse

Courtesy pulse causes an output to activate for the entry and exit times, plus 2 minutes. This option
is typically used to activate a courtesy light near the exit door for the duration of the entry/exit
times.

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111 - Keypad Buzzer Follow

PGM output activates with the keypad buzzer when triggered by the events below. The PGM output
remains active for the duration of the keypad buzzer.

• 24-hour supervisory buzzer zone alarm

• Auto-arm and no activity arming pre-alert.

• No activity arm pre-alert

• Entry delay

• Audible exit fault

• Audible exit delay

• Door chime

This PGM type does not activate for local key presses or trouble beeps.

114 - Ready to Arm

This PGM activates when the system is ready to arm (all non-force armed zones on the system are
restored). The PGM output de-activates when an access code is entered to arm the system and the
exit delay begins. This PGM operates as described during walk test mode (if all zones are restored).

115 - System Armed Status

This output activates when all selected partitions are armed (end of the exit delay) in either Stay or
Away modes. The output de-activates when the system is disarmed.

116 - Away Armed Status

This PGM switches on when the system is armed with stay/away zones activated. If the system is
armed with the stay/away zones always active, then the away output is active.

117 - Stay Armed Status

This PGM output activates if the system is armed with the stay/away zones bypassed.

120 - Away Armed with No Zone Bypasses Status

When assigned to a single partition, this PGM output activates when the system is armed with stay/
away and night zones active, and no zones are bypassed.

If assigned to multiple partitions, all partitions must be armed in away mode with no bypassed
zones before the PGM activates. If a force armable zone is violated at the time of arming, the PGM
does not activate. When the zone is restored, the PGM activates.

121-124 – Command Outputs 1-4

Command Outputs 1-4 are user-activated by entering [*] [7] [1-4] at any keypad. When an output is
activated, three acknowledgment beeps are sounded.

PGM outputs of this type can be programmed to follow a pre-defined schedule (programmed in
section [601]-[604] Schedule Labels). Even if the output follows a schedule it can be manually turned
ON, OFF or follow the schedule through [*][7].

To select a schedule for these PGM outputs to follow, [009] PGM Types

129 - Partition Status Alarm Memory

This feature is intended to be used on a keyswitch plate, with a light controlled by this PGM to
indicate system status. When the partition is armed, the output activates (steady) at the:

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beginning of exit delay

end of exit delay.

If an alarm occurs on the armed partition, the output flashes for the remainder of the armed
period. If an alarm occurs on a disarmed partition (24 Hr Zone), the output flashes until the alarm is
acknowledged.

This output will not activate during a walk test or for FMP key, holdup or audible/silent PGM2 input
alarms.

132 - Holdup Output

When a Holdup zone (Type [042]) goes into alarm, this output activates until the partition is either
armed (access code, keyswitch, [*][0], etc.) or disarmed. A tamper or fault on a holdup zone type
does not activate this output. This output does not activate in Walk Test mode. If a global holdup
alarm occurs, each partition with holdup zones assigned must be armed or disarmed before the
holdup output deactivates. If holdup alarms occur on multiple partitions, an access code must be
entered at each partition before the output deactivates.

Note: Not for use with UL/ULC listed installations.

134 - 24-Hour Silent Input (PGM 2)

With this input the keypad does not indicate an alarm, the siren remains silent, and the signal is
sent to the central station. This input does not follow swinger shutdown. A 2.2KΩ EOL resistor is
required for this input (to Aux+). If a short or open occurs, an alarm is generated.

Note: Not for use with UL installations.

132 - 24-Hour Audible Input (PGM 2)

LCD keypads indicate that the system is in alarm, the siren sounds for the duration of bell timeout,
and the signal is sent to the central station. This input does not follow swinger shutdown. A 2.2KΩ
EOL resistor is required for this input (to Aux+). If a short or open occurs, an alarm is generated for
all partitions and sirens. PGM partition assignment does not affect this PGM type.

146 - TLM and Alarm

This output activates when a telephone line fault condition is present AND an alarm occurs. The
output remains active until an access code is entered to disarm or the TLM trouble is restored. The
output activates for all audible and silent alarms (except duress) if a TLM trouble is present. If an
alarm activates this output in the disarmed state, it will deactivate when the system is armed or
the telephone line is restored. This output type also activates if alarms are in memory (not only for

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currently active alarms) when the TLM fault occurs. The alarms in memory must have exceeded the
bell timeout.

147 - Kissoff

This PGM output activates for two seconds after the alarm system receives a kissoff signal from the
central station.

148 - Ground Start

This output activates for two seconds before the alarm system attempts dialing to obtain a dial tone
on Ground Start telephone equipment. Two 2-second pauses must be inserted at the beginning of
the telephone number when using this option.

149 - Alternate Communicator

This output can be used to trigger inputs on a third-party communicator for the purpose of
triggering alarm communications to a monitoring station. This output can be programmed to
activate when any of the following system events (alarms) occur on the system:

• Fire (Fire Key, Fire Zones)

• Panic (Panic Key and Panic Zones)

• Burglary (Delay, Instant, Interior, Stay/Away and 24-hour Burglary Zones)

• Opening/Closing Events

• Zone Auto-Bypass. (Please 149 - Alternate Communicator for details).

• Medical (Medical Key, Medical and Emergency Zones)

• Burglary Verified

• Opening After Alarm

• Emergency Alarm

• Duress Alarm

• Holdup Verified

In the armed state, this output deactivates when the system is disarmed. If an alarm activates this
output in the disarmed state, the output deactivates if a valid access code is entered within the bell
timeout or if the system is armed after the bell timeout has expired.

This output activates for silent and audible alarms or medical conditions only. It will not activate
during pre-alert or delays.

Note: The PGM attributes for this option, programmed in section [010], differ from the
standard selection of attributes normally programmed.

Note: When this PGM is configured to provide Opening/Closing status, the PGM must be
programmed as a timed output, not latching.

155 - System Trouble

This output can be programmed to activate when any of the following trouble conditions are
present:

• Service Required

• Loss of Clock

• DC Trouble

• Bus Voltage

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• AC Trouble

• Device Fault

• Device Low Battery

• Device Tamper

• RF Delinquency

• Module Supervisory

• Module Tamper

• Communications

• Not Networked

This output deactivates when all of the selected trouble conditions are cleared.

156 - Latched System Event (Strobe)

This output can be used to notify the home owner, before they enter the premises, that an alarm
has occurred. This output can be programmed to activate when any of the following alarms occur
on the system:

• Burglary (Delay, Instant, Interior, Stay/Away and 24-Hour Burglary Zones)

• Fire (Fire Key, Fire Zones)

• Panic (Panic Key and Panic Zones)

• Medical (Medical Key, Medical and Emergency Zones)

• Supervisory (Supervisory, Freezer and Water Zones)

• Priority (Gas, Heat, Sprinkler and 24-Hour Latching Zones)

• Holdup (Holdup zones)

• Output follows pulse timer ([008] PGM Timer Programming).

• Duress

• Emergency

• CO Alarm

• Fire Supervisory

• Fire trouble

This output does not activate during pre-alert or delays.

In the armed state, the output deactivates only once the system is disarmed.

If an alarm activates this output in the disarmed state, the output deactivates when a user enters a
valid access code during bell timeout. The output also deactivates if someone arms the system after
the bell timeout has expired.

If assigned to a single partition, the output activates when an enabled alarm event occurs on the
assigned partition. When assigned to multiple partitions, the output activates when an alarm occurs
on any partition and, if configured to latch, will deactivate when any partition is disarmed. (or a
valid disarming procedure is used).

157 - System Tamper

This output activates when any tamper condition is present and deactivates when all tamper
conditions are cleared (if set for steady operation). If set for a pulsed operation, the output
deactivates when the PGM Output timer expires. These tampers include zone tampers (DEOL), case
tampers, TLM trouble, RF jam, and all zone and device tampers.

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Note: This PGM does not activate for alternate communicator fault.

161 - DC Trouble

This output activates when one of the following low battery conditions is detected:

• Alarm controller low or absent battery

• Module low or absent battery

• Wireless zone low battery

• Wireless keypad low battery

• Wireless siren low battery

• Wireless key low battery

The output can be configured to follow the state of the low battery trouble(s) or it can activate for a
period of time and automatically restore.

165 - Proximity Tag Used

This output activates when the selected proximity tag is presented.

Assign this output to a user by entering a user number from 0002 to 1000. To enable this attribute
for all proximity tags, enter 000 in PGM attribute [011]. [007] - [008] PGM Configuration.

166 - Partition Prox Used

This output activates when a proximity tag is presented at a system keypad equipped with a
proximity tag reader, including global keypads. The proximity tag must be assigned to a valid user
and the PGM must be assigned to a partition that the user has permission to access.

Assign this output to a partition in section [007], PGM Partition Assignment. Use section [011],
PGM Configuration Options, to assign a schedule. When [011] is programmed as 000, the output
activates any time a valid proximity tag is presented. When [011] is programmed as 1-4, the output
activates only when the proximity tag is presented during the scheduled interval.

175 - Bell Status and Programming Access Output

This PGM activates when the siren, Installer Programming mode or DLS/SA is active. It deactivates
after bell timeout, when Installer Programming is exited or when DLS/SA programming is
disconnected.

176 - Remote Operation

This output is activated and deactivated remotely on command from DLS software.

Note: Not for use with UL/ULC listed installations.

184 - Open After Alarm

This output activates when the system has been disarmed after an alarm. It deactivates when a
valid user code is entered or when the PGM Output timer expires.

200 - Zone Follower - PGM By Zone

This option allows the PGM to activate when the assigned zone is opened and deactivate when the
zone is restored or, if programmed, when a valid access code is entered. This PGM follows the state
of the assigned zone, regardless of the partition the zone or PGM is assigned to.

To program which zone the PGM will follow, [011] PGM Configuration Options.

Manual

99PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference

201-216 – Zone Follower (Zones 1-128)

This output type is assigned to a group of zones and is normally activated, but deactivates when a
zone is tripped. Zones are assigned to this output in the following groups:

201 – Zones 1-8 209 – Zones 65-72
202 – Zones 9-16 210 – Zones 73-80
203 – Zones 17-24 211 – Zones 81-88
204 – Zones 25-32 212 – Zones 89-96
205 – Zones 33-40 213 – Zones 97-104
206 – Zones 41-48 214 – Zones 105-112
207 – Zones 49-56 215 – Zones 113-120
208 – Zones 57-64 216 – Zones 121-128

If multiple zones are enabled, any active zone in that group triggers the output. The PGM will not
activate again until all zones are restored.

[010] PGM Attributes

The following options are used to program the operating characteristics of the main bell and PGM
outputs.

[000] Main Bell Mask

This programming section is used to configure the types of audible alarms that trigger the main
bell output on the alarm controller. All options are selected by default.

Fire Alarm

ON: Fire alarm ([F] key, Fire zones) activates the main siren.

OFF: Fire alarm does not activate the main siren.

CO Alarm

ON: CO alarm activates the main siren.

OFF: CO alarm does not activate the main siren.

Burglary Alarm

ON: Burglary alarm (Delay, Instant, Interior, Stay/Away, Night, Interior Delay, Instant Stay/Away,
Day, 24-hour Burglary) activates the main siren.

OFF: Burglary alarm does not activate the main siren.

24-Hour Flood Alarm

ON: Main bell activates in the event of a 24-Hour Flood alarm.

OFF: Main bell does not activate in the event of a 24-Hour Flood alarm.

Bell Squawks

ON: Squawks activate the main siren. Bell squawks must be enabled to use the following options:

• Bell Squawk on arm (single)

• Bell Squawk on disarm (double)

• Bell Duration Auto-Arm (single every second)

• Bell Squawk on Exit (single every second)

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