Mobile Access Portal Gateway Installation Instructions
Part No. 24-10737-8, Rev. B
Software Release 2.0
Issued September 1, 2014
Refer to the QuickLIT website for the most up-to-date version of this document.
Applications
The Mobile Access Portal (MAP) Gateway is a local
display replacement solution that enables users to
leverage the power of mobility using smart phones,
tablets, or laptop computers to interact with building
automation equipment controls. The MAP Gateway serves
up web pages through a built-in Wi-Fi access point, which
allows users to view and in some cases edit equipment
controller configuration parameters, setpoints, schedules,
and alarms through a browser. A mobile application is
not required to use the MAP Gateway with your mobile
device.
The wireless connection on the MAP Gateway allows
users of a supported mobile device to be up to 30 m (100
ft, line of sight) away indoors and up to 91 m (300 ft, line
of sight) away outdoors. Power may be supplied via the
SAB (sensor/actuator bus), the FCB (field controller bus),
or a micro USB port.
When used as a portable device, the MAP Gateway can
be strung using a lanyard. In this configuration, the MAP
Gateway can be carried from site to site, depending on
the needs and workflow of field personnel.
North American Emissions
Compliance
United States
This equipment has been tested and found to comply
with the limits for a Class A digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference when this equipment is operated in a
commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a
residential area may cause harmful interference, in which
case the users will be required to correct the interference
at their own expense.
RF Transmitters: Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
Warning (Part 15.21)
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
RF Exposure (OET Bulletin 65)
To comply with FCC RF exposure requirements for
mobile transmitting devices, this transmitter should only
be used or installed at locations where there is at least
20 cm separation distance between the antenna and all
persons.
Industry Canada Statement
The term IC before the certification/registration number
only signifies that the Industry Canada technical
specifications were met.
Le terme « IC » précédant le numéro
d'accréditation/inscription signifie simplement que le
produit est conforme aux spécifications techniques
d'Industry Canada.
1Mobile Access Portal Gateway Installation Instructions
Installation
Observe the following guidelines:
• Verify that all parts shipped with the MAP Gateway.
• Keep the unit encased in the protective shell. If not
protected by the enclosure in which it ships, the MAP
Gateway may be subject to physical damage.
Parts Included (Portable
Configuration)
• MAP Gateway
• Protective shell
• 6-pin RJ-12 connector cable
• Lanyard
• Installation Instructions
• Quick Start Guide
Special Tools Needed
To use the MAP Gateway, you need a mobile device
(tablet or smart phone) or computer (laptop or desktop)
that supports Wi-Fi.
Features
Figure 1: MAP Gateway Features (Portable Unit)
Portable Use
When used as a portable unit, the MAP Gateway should
be housed in the supplied shell. During use, the unit can
be temporarily hung on nearby equipment using the
supplied lanyard.
Risk of Personal Injury. Do not wear or hold the MAP
Gateway during use, and only use or install the MAP
Gateway at locations where there is at least 20 cm
between the built-in antenna and all persons. Failure to
do so may result in minor or moderate personal injury.
MISE EN GARDE:
Risque de blessure. Ne pas porter ou soutenir l'MAP
Gateway durant son utilisation et utiliser ou installer
l'MAP Gateway uniquement à un emplacement offrant
une distance minimum de 20 cm entre l'antenne intégrée
et toute personne. Le non-respect de cette précaution
risque de provoquer des blessures légères ou de gravité
modérée.
Observe the following guidelines when using a portable
MAP Gateway:
• Do not use the RJ-12 cable to support the weight of
the MAP Gateway. Use the lanyard to support it.
• Keep the MAP Gateway in the protective shell with
which it ships. To insert the MAP Gateway into the
shell, stretch the shell edges and slide the MAP
Gateway unit into place (Figure 2). This shell protects
the unit from drops up to 1.22 m (4 ft).
• The MAP Gateway has not been designed for
prolonged outdoor use. Leaving it in outdoor
environments (such as inside roof top units) may
result in damage.
• Objects (including ductwork, cabinets, doors, and
glass) can impede the wireless signal. Minimize the
number of objects between the connected computer
or mobile device and the MAP Gateway. Use line of
sight, if possible.
• Metal objects (such as cabinet doors, enclosures and
pipes) and concrete objects (such as pillars, walls
and ceilings) may limit Wi-Fi service limits. To
accommodate potential structural obstacles on site,
the MAP Gateway can be mounted flat or on the side.
2Mobile Access Portal Gateway Installation Instructions
Risk of Property Damage. Do not use the RJ-12 cable
or any other field bus cable or electrical cable to support
the weight of the MAP Gateway. Hanging the MAP
Gateway from anything other than the supplied lanyard
may result in damage to the product or peripheral
equipment.
MISE EN GARDE:
Risque de dégâts matériels. Ne pas utiliser le câble
RJ-12 ou tout autre câble de bus de terrain ou câble
électrique pour soutenir le poids de l'MAP Gateway. La
suspension de l'MAP Gateway à tout autre élément que
la longe fournie risque d'endommager le produit ou les
équipements périphériques.
Figure 3: SA/FC Port Pin
Field Bus Communications Connections
To connect the MAP Gateway to the SA/FC field bus for
communication, connect one end of the RJ-12 cable to
the MAP Gateway and the other end of the cable to a
controller or network sensor.
Figure 2: Portable MAP Gateway and Protective Shell
Wiring
Wiring Consideration and Guidelines
Observe the following guidelines when wiring the MAP
Gateway:
• Do not allow the MAP Gateway to hang from the cable
connection.
• Provide some slack in the cable between the MAP
Gateway and the controller.
SA/FC Port
The MAP Gateway has one RS-485 FC/SA bus port that
connects through a supplied 6-pin modular jack and cable
assembly. For data transmission and voltage
specifications, see the Technical Specifications section.
Do not plug the SA/FC connector into a standard phone
jack.
See the Features section for the location of the
communications terminal on the MAP Gateway.
Note: The MAP Gateway has a dedicated MS/TP bus
address of 03. The number of MAP Gateway units
that can be connected simultaneously to one
MS/TP bus depends on the number of FC and SA
ports available and connected to the bus. The
MS/TP bus can accommodate one MAP Gateway
on the FC bus and one MAP Gateway for each
SA bus connected to the trunk.
Performance of the MAP Gateway varies based
on the number of SA bus connections and amount
of traffic.
Operation
Accessing Controllers Using the MAP
Gateway
Once the MAP Gateway is physically connected to the
MS/TP network, users have access to all devices on the
network.
To interact with a device or product on the network (to
view devices, setpoints, or view alarms), users select the
device using a web-enabled device that is connected to
the MAP Gateway Wi-Fi network. To use the network,
users must have a web-enabled device that uses a
supported Internet browser. For information on connecting
to the network, see Connecting to the MAP Gateway
Wi-Fi Network.
Connecting to the MAP Gateway Wi-Fi
Network
1. To physically connect the MAP Gateway to your
equipment, plug one end of the supplied RJ-12 cable
to the SA/FC bus port of your equipment, and plug
the other end of the RJ-12 cable to the SA/FC port
on the MAP Gateway (Figure 4).
3Mobile Access Portal Gateway Installation Instructions
Figure 4: Connecting the Portable MAP
Gateway to Your Equipment
2. Wait for the Wi-Fi LEDs on the MAP Gateway to begin
flashing in succession (scanning). The unit is now
ready for a device to connect to its Wi-Fi network.
3. In the Wi-Fi settings of your mobile device or laptop,
connect to the MAP Gateway Wi-Fi network. If this is
your first time using the device, use the default SSID
and passphrase provided in the Quick Start Guide
that shipped with your device.
4. Open a web browser to access the MAP Gateway
interface. If it is your first time connecting to the MAP
Gateway Wi-Fi network, you are prompted to install
a secure certificate. Follow on-screen instructions or
see Installing the Root Certificate in the Appendix:
Root Certificates for more information.
Note: A secure certificate is a file installed on a
user's mobile device or computer that
identifies the MAP Gateway as a trusted
website. This digital certificate establishes the
identity and authenticity of Johnson Controls
as secure and reliable.
Note: The MAP Gateway should direct you to the
device's internal website, www.mapgwy.com.
If it does not, direct your browser to
www.mapgwy.com.
To interact with a device or product on the network (to
view devices, set points, or view alarms), select a device
using the mobile device that is connected to the MAP
Gateway.
Reset Button Operation and
Descriptions
If you lose your password or if you want to restore the
unit to factory defaults, the MAP Gateway offers two reset
functions: a Reset SSID and Passphrase function that
resets Wi-Fi settings, and a Reset to Factory Defaults
function that resets all unit settings (including user
profiles).
The Reset SSID and Passphrase function is intended for
individuals who forget their Wi-Fi connection information,
and the Reset to Factory Defaults function is for use by
administrators who may want to clear all user profiles
from a device. For information on resetting the unit, see
Table 1.
Important: To use a unit that is reset to factory defaults,
you must have the default login information
supplied in the Quick Start Guide that
shipped with the unit.
The reset button is on the back of the device, and it is
embedded into the MAP Gateway housing so that it
cannot be activated by accident. To reach the reset
button, use a small screwdriver or similar tool.
• If you are connected to the network when you use
the reset button, you are disconnected.
• If you press the reset button for more than nine
seconds, the reset operation is cancelled.
• If a fault condition already exists, the reset button is
disabled.
Figure 5: Using the Reset Button
Note: If you do not import the security certificate as
a trusted root certificate, the website
www.mapgwy.com appears as an untrusted
URL in your browser. For information on
importing the security certificate as a trusted
root certificate, see Importing the Root
Certificate in the Appendix: Root Certificates.
5. Log in to the MAP Gateway network. If this is your
first time using the device, use the default login
information provided in the Quick Start Guide that
shipped with your device.
Once the MAP Gateway is physically connected to the
MS/TP network, all devices on the network that have an
equipment number are available.
4Mobile Access Portal Gateway Installation Instructions
Table 1: Reset Button Operation and Descriptions
Reset
Reset Operation
2
Function
Reset SSID
and
Passphrase
Reset to
Factory
Defaults
1 Resets all unit settings, including user profiles.
2 For information on LED designations and flicker behavior,
see Table 2.
1. Press and hold the reset button for 2
seconds. The Fault LED displays Slow
Flicker behavior.
2. Release the reset button within 3
seconds. The Fault LED displays Fast
Flicker behavior.
3. Within 5 seconds, press the reset button
again, and then immediately release it. (If
you press the reset button for longer than
5 seconds, the reset operation is
cancelled.)
The SSID and passphrase are reset to
factory defaults, the LEDs stop flickering
for 2 seconds, and then the LEDs return
to normal operation, based on the current
state of the device.
1. Press and hold the reset button for 6
1
seconds. The Fault LED displays Slow
Flicker behavior.
2. Release the reset button within 3
seconds. The Fault LED displays Fast
Flicker behavior.
3. Within 5 seconds, press the reset button
again, and then immediately release it. (If
you press the reset button for longer than
5 seconds, the reset operation is
cancelled.)
4. All unit settings are reset to factory
defaults, the LEDs stop flashing for 2
seconds, and then the LEDs return to
normal operation, based on the current
state of the device.
Status Indication LEDs
The MAP Gateway communicates status via LEDs.The
following functional states are indicated using LEDs:
• power
• fault
• SA/FC bus communication
• Ethernet communication
• Wi-Fi strength
See MAP Gateway LED Designations and Descriptions
for a comprehensive list of MAP Gateway LED functional
information.
MAP Gateway LED Designations and
Descriptions
Table 2: LED Designations and Descriptions
Descriptions/Other
Conditions
Off = No power
On Steady = Power
supplied by primary
voltage
Off = No faults/normal
operation
On Steady = Missing
hardware, missing
software, operating
system has not yet
initialized, or reset is
in progress.
Slow Flicker (1/2
second/.5 Hz) =
Startup sequence
Medium Flicker (2
seconds/2 Hz) =
Software upgrade in
progress
Fast Flicker (5
seconds/5 Hz) = Fault
Off = Receiving data
On Steady =
Transmitting data
Flicker = Data
transmission
Off = Communication
not established
On Steady =
Communication
established
Flicker = Data
transmission
Off = No Wi-Fi signal
Wi-Fi strength is
indicated by the
number of LEDs that
are lit, with one lit LED
indicating weak
wireless signal
strength (between 1%
and 49%) and three lit
LEDs indicating
excellent wireless
signal strength (at
least 75%).
Name
NormalColorLED
GreenPower
On Steady
(no flashing)
OffRedFault
FlickerGreenSA/FC Bus
On SteadyGreenEthernet
On SteadyYellowWi-Fi
5Mobile Access Portal Gateway Installation Instructions
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