Johnson R50, R30 User Manual
JOHNSON
Issue date
Revision
date
2017-3-1
Edition 01 Doc No. SM-TM-AF-011
Edition time
01
Page
Johnson Industries (Shanghai) Co.,Ltd
Document: R30 & R50 Service Manual
33
Approval Review Editor
Kyle. Schweitzer
Alex Tang Dora
1
Product Browse
Matrix Retail R30 Matrix Retail R50
Specification
Model Name R30 R50
Frame Frame Type New recumbent frame New recumbent frame
Pedal Type Ratcheting Closure
*JD1A-B
Handle Bar Adjustment N/A N/A
Handle Bar Type Seat - Painted
Mast - Foam
Seat Adjustment Aluminum extrusion
*same as Matrix R1x
Seat Bottom Type Foam *Same as R20 Foam *Same as R40
Seat Back Type Mesh
*Same as R20
Drive System Flywheel Weight 10.5kg N/A
Resistance System Internal ECB Induction Brake
Crank Style Custom Custom
Power Supply 2A 2A
Power Requirements 110 - 120 Volt circuit
200 - 220 Volt circuit
Ratcheting Closure
*JD-62A - Blue
Seat - Painted
Mast - Dipped
Aluminum extrusion
*same as Matrix R1x
Mesh
*Same as R40
110 - 120 Volt circuit
200 - 220 Volt circuit
No. Transport Wheels
Remote Buttons No On grip pulse
Levelers Yes Yes
2 2
2
Contents
CHAPTER 1: SERIAL NUMBER LOCATION ................................................................................................ 5
CHAPTER 2: CONSOLE INSTRUCTION
2.1 XR/XIR/XER CONSOLE ...................................................................................................................... 6
2.2 OPERATION GUIDE ........................................................................................................................... 6
2.3 CONSOLE DESCRIPTION-XR ............................................................................................................ 7
2.4 4 SOFTWARE UPDATING .................................................................................................................. 9
2.5 CONSOLE DESCRIPTION- XER/XIR .................................................................................................. 9
CHAPTER 3: TROUBLESHOOTING
3.1 ELECTRICAL DIAGRAM-CONSOLE ............................................................................................... 11
3.3.1 XR CONSOLE DIAGRAM .................................................................................................... 11
3.1.2 XER/XIR CONSOLE DIAGRAM ........................................................................................... 11
3.2 ELECTRICAL DIAGRAM-FRAME .................................................................................................... 12
3.2.1 R30 FRAME WIRING SCHEMATIC ..................................................................................... 12
3.2.2 R50 FRAME WIRING SCHEMATIC ..................................................................................... 13
3.2 ECB/LCB Wiring Instructions ........................................................................................................... 14
3.3.1 ECB WIRING INSTRUCTIONS (R30) .................................................................................. 14
3.3.2 MCB WIRING INSTRUCTIONS(R50) ................................................................................... 14
3.4 Troubleshooting .............................................................................................................................. 14
3.4.1 NO POWER TO THE CONSOLE ........................................................................................... 15
3.4.2 TROUBLESHOOTING – SPEED DOES NOT DISPLAY .......................................................... 15
3.4.3 TROUBLESHOOTING – NO HAND PULSE RESPONSE ....................................................... 16
3.4.4 TROUBLESHOOTING – SPEAKER/AUDIO ISSUES ............................................................... 16
3.4.5 TROUBLESHOOTING – RADIO FREQUENCY ISSUES ......................................................... 17
3.4.6 TROUBLESHOOTING – NO RPM DISPLAYED ...................................................................... 18
3
3.4.7 TROUBLESHOOTING – NO RESISTANCE OR INCORRECT RESISTANCE ......................... 19
3.4.8 TROUBLESHOOTING – HEART RATE ISSUES..................................................................... 21
3.4.9 TROUBLESHOOTING-HANDLEBAR KEYPAD ISSUE…………………………………………….22
CHAPTER 4: PART REPLACEMENT GUIDE
4.1 CONSOLE REPLACEMENT ........................................................................................................... 23
4.2 HANDLEBAR REPLACEMENT ....................................................................................................... 24
4.3 PEDAL REPLACEMENT ................................................................................................................. 24
4.4 CRANK REPLACEMENT ................................................................................................................ 25
4.5 SIDE COVERS REPLACEMENT ..................................................................................................... 25
4.6 MCB REPLACEMENT .................................................................................................................... 27
4.7 STABILIZER COVERS REPLACEMENT ......................................................................................... 28
4.8 CUP HOLDER REPLACEMENT ...................................................................................................... 28
4.9 HEART RATE WIRE REPLACEMENT ............................................................................................ 29
4.10 SEAT REPLACEMENT ................................................................................................................. 30
4.11 ADJUSTMENT BAR REPLACEMENT ........................................................................................... 31
4.12 DRIVE BELT REPLACEMENT………………………………………………………………………………32
4.13 DRIVE AXLE REPLACEMENT………………………………………………………………………………33
4
CHAPTER
1: Serial
Number
Location
1.1 Serial Number Location
MATRIX R30/R50 BIKE FRAME
5
CHAPTER
2: Console
Instruction
2.1 XR/XIR/XER CONSOLE
2.2 OPERATION GUIDE
6
CHAPTER
2: Console
Instruction
2.3 CONSOLE DESCRIPTION-XR
XR CONSOLE DESCRIPTION
Note: There is a thin, protective sheet of clear plastic on the overlay of the console that should be removed
before use.
A) LCD DISPLAY WINDOW: Displays workout feedback, program profile and more.
B) GO/PAUSE: Press to start, pause or resume your workout.
C) STOP: Press to stop your workout. Press and hold for 3 seconds to reset the console.
7
CHAPTER
2: Console
Instruction
2.3CONSOLE DESCRIPTION-XR-CONTINUED
D) ENTER: Confirm each program setting. Press to change display feedback during workout. Press and hold to
scan.
E) ARROWS: Used to adjust program settings.
F) NUMBER KEYPAD: Used to enter XID login or program data during program setup. Also used to adjust
speed/resistance level during workout. Press to confirm setting.
G) BACK: Go to previous program setting.
H) WI-FI CONNECT & SYNC: Press to connect to wireless Internet. See BEFORE YOU BEGIN section for
more info.
I) PASSPORT CONNECT & SYNC: Press to connect your Passport box for Virtual Active programming.
Passport Player is sold at your retailer or at www.passportplayer.com
J) ENERGY SAVER LIGHT: Indicates if machine is in energy saver mode. Press any key to wake up the
machine.
K) READING RACK: Holds reading material or electronic device.
XR DISPLAY DESCRIPTION
A) TIME: Is always shown in the larger, central portion of the display. Shown as minutes: seconds. View
the time remaining or the time elapsed in your workout.
B) INCLINE: Shown as percent. Indicates the incline of your walking or running surface (Treadmills and
Ascents only).
C) DISTANCE: Shown as Miles or Kilometers* based on your default setting. Indicates distance traveled or
distance remaining during your workout.
D) SPEED: Shown as MPH or KPH* based on your default setting. Indicates how fast the footpads/pedals are
moving.
E) CALORIES: Total calories burned or calories remaining to burn during your workout.
F) HEART RATE: Shown as BPM (beats per minute). Used to monitor your heart rate (when wearing a
wireless heart rate strap or when contact is made with both pulse grips).
G) RESISTANCE (RES): Shows the current resistance level (Bikes, Ellipticals, Ascents only).
H) RPM: Revolutions Per Minute (Bikes, Ellipticals, Ascents only).
I) WATTS: Displays current user power output (Bikes, Ellipticals, Ascents only).
J) PACE: Indicates how many minutes it takes to complete a mile based on your current speed (Treadmills
only).
K) PROGRAM PROFILE: The dot matrix will show the program profile as you progress through your workout.
Profile represents incline, resistance or speed (depending on model type and workout type).
L) PASSPORT: Indicates Passport box connection is present.
M) WI-FI: Indicates wireless connection is present and the strength (low, medium, high). Flashes when Wi-Fi
is trying to connect.
* Default is set during console install. If logged in with XID, the default is set by user profile.
8
CHAPTER
2: Console
Instruction
2.4 Software Updating
Update console software with the software updating tool.
b. Load the software update onto the USB flash drive. Insert the USB flash drive into the USB port; the
console will update automatically.
c.
If the software has updated successfully, the console will start initial setup and display the software version.
d. Remove the USB flash drive.
2.5CONSOLE DESCRIPTION-XER/XIR
XER/XIR CONSOLE DESCRIPTION
Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be removed
before use. The XER and XIR have a fully-integrated touchscreen display. All information required for workouts
is explained onscreen. Exploration of the interface is highly encouraged.
A) GO: Press to begin a quick start program.
B) PROGRAM BUTTONS: Press to select from a number of preset programs.
C) USER MENU: Select an existing User, Guest or add a User.
D) USER SETUP: Allows you to edit User Information.
E) SETTINGS MENU: Access to Volume Controls, Bluetooth Pairing, Wi-Fi Setup, Sync Passport, Machine
defaults and more.
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CHAPTER
2: Console
Instruction
F) HEADPHONE JACK: Plug your headphones into the console to use them instead of the console
speakers.
G) AUDIO IN: Plug your media player into the console using the included audio adaptor cable.
H) ENERGY SAVER LIGHT: Indicates if machine is in energy saver mode. Press a speed/incline/resistance
button to wake up the machine.
* USB PORT: Access media from compatible devices (XIR only) or use to charge devices that draw up to 5 amp.
Also used for software updates.
I) SPEAKERS: Audio plays through the speakers.
J) READING RACK: Holds reading material or electronic device.
*
10
CHAPTER
3: Troubleshooting
3.1ELECTRICAL DIAGRAM-CONSOLE
3.1.1 XR CONSOLE DIAGRAM
3.1.2 XER/XIR CONSOLE DIAGRAM
11
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