Fridge Freezer
JLP-Model No. JLFSWH2002 - JLFSBK2001
User guide
2
Fridge freezer user guide
Contents
Contents 3
Introduction 4
Safety is important 4
In the box 4
Safety information 5
Important safety information 5
Warnings 5
Cautions 6
Ecological hints 6
Environmental information 6
Electrical information 7
Mains supply 7
Parts identification 8
Control panel 8
Operation 9
Temperature control 9
Setting the fridge temperature 9
Setting the freezer temperature 9
How to use the fridge storage areas 10
Food storage tips 11
Changing door opening direction 14
Removing the fridge & freezer door 14
Reverse the door accessories 14
Replacing the fridge & freeaer door 15
Disposal and Guarantee 16
Disposal 16
Guarantee 16
Troubleshooting 17
Troubleshooting 17
Repairs - after sales service 20
Spare parts 20
Specification 21
Care, Cleaning and Servicing 12
Care and Cleaning 12
Fridge and freezer containers 12
Upper door compartment 12
Mid and lower door compartment 12
Fridge shelves 12
Vegetable case and freezer drawer 12
Servicing 12
Installation 13
Positioning 13
Leveling 13
Preparation for installation 13
Fridge freezer user guide
3
Introduction
Thank you for purchasing this fridge freezer.
Please take time to read these instructions and retain for
future reference.
Safety is important
To ensure your safety and the safety of others, please read the
Safety information before you operate this product.
Keep this information in a safe place for future reference.
In the box
You will find the following:
• Fridge freezer
• User guide
• Egg case
• Ice storage case with ice tray
Note: If any of the items listed are damaged or missing, please
contact your local John Lewis branch.
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Fridge freezer user guide
Safety information
Important safety instructions - read
carefully before use
Take note of the following safety information which appears
on the back of this fridge freezer:
Warning! To prevent fi re or shock hazard,
do not expose this fridge freezer to rain or
moisture.
Warning! Always remove the mains plug
from the wall socket when not in use or
before any service operation.
Warning! There are no user serviceable
parts on this fridge freezer. Refer servicing
to qualifi ed service personnel.
This symbol indicates that there are important
operating and maintenance instructions in the
literature accompanying this fridge freezer.
This symbol indicates that dangerous voltages
constituting a risk of electric shock are present within
this fridge freezer.
To avoid accidents to property or people it is important to
follow the instructions given. Failure to do so removes any
liability from John Lewis.
Warnings
• This fridge freezer is designed to be operated by adults.
Children should not be allowed to tamper with the controls
or play with the fridge freezer.
• Keep all packaging well away from children. There is risk of
suffocation.
• Never let the power cord be crushed by the fridge freezer
itself or other (heavy) objects. Never bend power cord
excessively.
• Never hold the power cord or plug with wet hands.
• Never use a damaged power cord or plug, or loose main
socket.
• Never let the power cord touch or pass over heating
appliances.
• Do not use other electrical appliances inside the appliance.
• Containers with fl ammable gases or liquids can leak at low
temperatures. Do not store any containers with fl ammable
materials, such as spray cans, fi re extinguisher refi ll
cartridges etc.. in the fridge freezer or the vicinity of the
fridge freezer or any other appliance.
Important safety information
It is most important that this user guide and the installation
guide should be retained with the fridge freezer for future
reference. Should the fridge freezer be sold or transferred
to another owner, or should you move house and leave the
appliance, always ensure that the guides are supplied with the
fridge freezer in order that the new owner can get to know
the functionality and the relevant warnings.
These warnings have been provided in the interest of safety.
You MUST read them carefully before installation or use. If you
are unsure of the meanings of these warnings contact the John
Lewis branch from which you purchased the fridge freezer.
Fridge freezer user guide
• Frozen food should not be refrozen once it has thawed out.
• The small quantity of refrigerant used in this appliance is
eco-friendly R600a (an isobutene) and is nevertheless both
infl ammable / explosive if ignited in enclosed conditions.
• Never insert fi ngers or hands into the bottom of the fridge
freezer, especially into the bottom back.
• When moving the fridge freezer (horizontally or tilted), two
people are required (one to hold the top back handles, the
other to hold the lifting areas at the bottom). If other parts
are gripped, it is very dangerous and likely to slip.
5
• When the fridge freezer is to be scrapped, cut off the
electrical supply cable and destroy the plug with the
remaining cable. Disable the door catch in order to prevent
children from becoming trapped inside while playing.
A cut off plug inserted into a 13 amp socket is a serious
safety (shock) hazard. Please ensure the cut off plug is
disposed of safely.
Cautions
• This fridge freezer is designed for domestic use only,
specifi cally for the storage of edible foodstuffs.
• Do not place carbonated or fi zzy drinks in the freezer
compartment.
• Do not remove items from the freezer if your hands are
damp/wet, as this could cause skin abrasions or frost/freezer
burns.
• Because of the very low temperatures in the freezer some
foods e.g. ice lollies could cause frost burns if consumed
immediately.
• Bottles and cans must not be placed in the freezer
compartment as they can burst as the contents freeze.
• Do not install the fridge freezer on a wet fl oor or in a place
with a high humidity / moisture content.
• Locate the fridge freezer in a well ventilated room and
make sure that any air openings of the appliance are not
obstructed.
• Pack all foods into airtight packages before placing them
into the freezer compartment.
• Food which is to be frozen (when cool) should be placed
in the fridge compartment before being transferred to the
freezer.
• Try to avoid keeping the doors open for long periods
or opening the doors too frequently as warm air will
enter the cabinet and cause the compressor to switch on
unnecessarily often.
• Ensure there are no obstructions preventing the doors from
closing properly.
Environmental information
• RoHS (Directive 20002/95/EC) compliant:
• Store pre-packed frozen foods in accordance with the
frozen foods instructions and use by date.
• Do not store medicine, academic research samples which
require strict temperature control in the fridge freezer.
• When cleaning, removing spillages (liquids or frozen food)
or removing the ice tray do not use any implements that
are hard, sharp or pointed as they may cause damage to the
appliance.
• Keep ventilation openings in the appliance enclosure or in
the built-in structure, clear of obstruction.
Ecological hints
To save water and energy and help protect the environment,
we recommend that you follow these hints:
• Do not install the appliance close to sources of heat such as
a boiler or radiator.
This fridge freezer is environmentally sound and sustainable
free from Pb, Cd, Cr+6, Hg PBBs and PBDEs restricted in
accordance with the directive.
• After installation, please dispose of the packaging with due
regard to safety and the environment.
• Materials marked with the are recyclable.
• Avoid damaging the cooling unit, especially at the rear, near
the heat exchanger.
• This fridge freezer does not contain gases which could
damage the ozone layer, in either its refrigerant circuit or
insulation materials.
• Please dispose of this fridge freezer in accordance with the
disposal instruction on page 16. By ensuring this product
is disposed of correctly, you will help prevent potential
negative consequences for the environment and human
health, which could otherwise be caused by inappropriate
waste handling of this product.
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Fridge freezer user guide
Electrical information
Mains supply
Warning! This fridge freezer MUST BE
EARTHED.
Should the power supply cable need to be replaced, this
must be carried out by an approved service engineer. John
Lewis declines any liability should this safety measure not be
observed.
Before switching on, make sure the electricity supply voltage is
the same as that indicated on the fridge freezer’s rating plate.
The fridge freezer is supplied with a 13 amp plug. In the event
of having to change the fuse in the plug supplied, a 13 amp
ASTA approved BS 1363/A fuse must be used.
Warning! The appliance should not be
connected to the electrical supply by means
of an extension cable.
Fridge freezer user guide
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Parts identification
Control panel
1
2
1 Indicator display - Fridge temperature
2 Indicator display - Fridge supercool
Freezer temperature control
- Control lever switch is at the rear side of the top drawer right hand corner.
3 Fridge temperature control button
4 Fridge supercool button
LOW HIGH
MID
3
4
1
1 Temperature control lever switch - Freezer compartment
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Fridge freezer user guide
Operation
Notes:
• Before connecting the mains plug, wait at least 2 hours
after delivery.
• Food can be stored after 3 to 4 hours of cooling.
• Alarm function:
- In case fridge doors are left open for more than a minute,
the door alarm rings for 5 minutes periods with a one
minute interval.
Temperature control
When the fridge freezer is first plugged in, the default
temperature settings for the fridge and freezer are mid range.
Setting the fridge temperature
Repeatedly press the TEMP
temperature is selected. The temperature sequence
shown below:
MID MID
If you require faster cooling, press the S-COOL
button and the indicator will flicker with beep.
will last about 40 minutes and return to normal.
Temperature guideline for each sequence is as below:
MID-MAX MID-MAX MAX MAX
MID: 3°C, MID-MAX: 1°C, MAX: -1°C,
MIN: 5°C, MID-MIN: 4°C
button until the desired
MIN MIN
MID-MIN MID-MIN
Supercool
Setting the freezer temperature
Using control lever switch in the freezer compartment,
different temperature can be selected as below:
LOW LOW
MID MID HIGH HIGH
Caution - Food in the fridge can be frozen
if the ambient temperat
be
low 5°C.
ure of the fridge is
Fridge freezer user guide
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Fridge freezer user guide
How to use the fridge storage areas
The following list is a suggestion of the usage for each of the compartments within the fridge:
1
2
7
8
8
3
4
5
5
6
1 Adjustable glass shelf - for storing commonly
access foods
2 Wine rack
3 Vegetable case
4 Place the ice storage case(11) in the left side
of the top freezer drawer to make ice fast
9
10
11
7 Upper door compartments – for storing butter
and cheese
8 Mid door compartments – for storing smaller
items of food
9 Lower door compartments – for storing big bottled
drinks
5 Freezer drawer (type A: deeper)
6 Freezer drawer (type B: taller)
10
10 Egg case
11 Ice storage case with ice tray
Food storage tips
Wash you food before storing.
Divide and separate food into smaller pieces.
Place watery food or food with moisture on
the front shelves close to the edges of the
fridge compartment. If they are placed close
to the cold air spout, they can be frozen.
Warm or hot food should be cooled down
before storing to reduce power consumption
and to enhance refrigeration performance.
Be careful when storing food such tropical
fruit e.g. bananas, pineapples, tomatoes,
for they can easily deteriorate in lower
temperatures.
Keep as much space as possible between the
items of food. If you pack the food too tight
or too close, cold air circulation is hindered,
resulting in poor refrigeration.
Never forget to cover or wrap food to
prevent odours.
Fridge freezer user guide
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Care, cleaning and servicing
Switch off and unplug the fridge freezer before carrying out
any cleaning or maintenance work.
Care and cleaning
Clean the interior exterior casing using a cloth with water and
mild (neutral) Detergent.
Clean the grill at the back of the fridge freezer at least once a
year using the nozzle attachment on a vacuum cleaner.
Mid and lower door compartment
Remove a door compartment by holding both ends and
pulling it up.
Fridge shelves
Open the fridge door fully, and remove a shelf by lifting it up
at the rear, pulling it forward.
Fridge and freezer containers
Remove a container by withdrawing it as far as it will go and
the lifting up the front and then and fully removing it.
Replace the container by locating the rear lugs and the pushing
it all the way back in.
Upper door compartment
Open the cover a little, hold both ends and push lift to remove
the compartment cover, and then hold both ends and push
upward to remove the compartment.
Vegetable case and freezer drawers
Open the fridge door fully, and remove a shelf by lifting it up
at the rear, pulling it forward.
Servicing
This frige freezer should only be serviced by an authorised
service engineer, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the
fridge freezer yourself. Repairs carried out by inexperienced
person may cause injury or serious malfunction.
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Fridge freezer user guide
Installation
Positioning
Before unpacking your fridge freezer, be aware of the following
points:
Find a suitable location for the fridge freezer; it should be
positioned as follows:
• In a dry room that can be ventilated.
• Out of direct sun light.
• Away from any heat source, e.g. stove or radiator (if this is
unavoidable, a suitable heat insulator should be used (not
supplied).
• A minimum gap of 25 mm from another fridge or freezer.
• A minimum gap of 50 mm above the fridge freezer for
ventilation.
• A minimum gap of 50 mm from the back wall.
• On a solid floor that will not sag under the weight of the
fridge freezer.
Ensure the fridge freezer should be installed in a location
where the ambient temperature corresponds to the climate
classification for which the fridge freezer is designed
Climate Classification Ambient Operating Temp.
SN +10 to +32°C
N +16 to +32°C
ST +16 to +38°C
T +16 to +43°C
Leveling
Level the fridge freezer by turning the 2 adjustable feet at the
front of the appliance. The fridge freezer must be level in order
to prevent vibration and excessive noise and to ensure the doors
shut properly.
Preparing the fridge freezer
To prepare your fridge freezer for use and check it is running
correctly, take the following steps:
• Install all shelves and compartmens in the correct positions
which removed or positioned temporarily during transport.
• Clean the fridge freezer and accessories to remove any dust
that accumulated during packing, shipping and unpacking.
• Allow the appliance to stand for 2 hours before plugging in.
• The interior light should be turned on when the fridge
door is open once plugged in.
• Store food once the temperature of fridge freezer is
sufficiently low. It takes for a few hours to reach the proper
temperature after starting the fridge freezer.
• A whooshing noise can sometimes be heard when first
installed. Don’t worry the cases will soon settle.
Climate classification can be found on the rating plate at the
insdie of the fridge right hand wall or end of this guide.
Fridge freezer user guide
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Changing door opening direction
If you wish to change the opening direction of the doors,
proceed as follows:
Removing the fridge & freezer door
ⓑⓑ
Reverse the door accessories
ⓙ
ⓖ
ⓗ
ⓓⓓ
a. Remove ‘Top Cover Hinge’ and ‘Top Hinge’.
b. Carefully remove ‘Fridge Door’.
c. Remove ‘Middle Hinge’.
d. Carefully remove ‘Freezer Door’.
e. Remove ‘Cover Bracket’.
f. Remove ‘Under Hinge’.
g. Reverse the position of ‘Cover Bushing of Fridge Door’.
- Unscrew and remove ‘Harness Cover’.
- Take out ‘Left Door Harness’ and assemble ‘Harness Cover’
on ‘Right Door Harness’.
h. Reverse the position of ‘Cover Bushing Freezer Door’.
i. Reverse the position of ‘Door Stoppers’.
j. Reverse the position of ‘Button Switch’.
- Unscrew ‘Button Switch’.
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Fridge freezer user guide
Replacing the fridge & freezer door
ⓜⓜ
j. Assemble the ‘Under Hinge’ on the left.
k. Attach the ‘Freezer Door’ to Cabinet.
l. Assemble the ‘Middle Hinge’ on the left.
m. Attach the ‘Fridge Door’ to Cabinet.
(Be careful not to drop door.)
n. Assemble ‘Top Hinge’ and connect the wires.
o. Connect the ‘Door Switch’ wire housing.
Assemble the ‘Door Switch’ on the other side.
p. Assemble the ‘Cover Bracket’.
ⓟⓟ
Fridge freezer user guide
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Disposal and guarantee
Disposal
This symbol on the product or on its packaging indicates
that this product may not be treated as household waste.
Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product,
please contact your local council office, your household
waste disposal service or the John Lewis branch where you
purchased the product.
Guarantee
Your John Lewis Fridge Freezer is covered by a three year
parts and labour guarantee. This means that if Fridge Freezer
develops a fault during the guarantee period we arrange a
repair free of charge. Your original receipt acts as your
guarantee so please make sure that you retain it throughout
the guarantee period.
Please note that this guarantee does not cover you against
faults caused by accidental damage or misuse.
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Fridge freezer user guide
Troubleshooting
To assist in locating possible faults use the help guide below:
Troubleshooting
Problem Cause Correction
Running of fridge
Compressor does not run. Fridge is in defrost cycle. This is normal for a fully automatic defrost
fridge. The defrost cycle occurs periodically,
lasting about 30 minutes.
The mains plug is disconnected. Ensure mains plug is tightly pushed into outlet.
Fridge freezer runs too often or
for too long.
Compressor goes off and on
frequently.
Temperatures are too cold
Freezer temperature too cold.
Fridge temperature is satisfactory.
Fridge temperature too
cold. Freezer temperature is
satisfactory.
Food stored in the fridge drawers
freezes.
House fuse blown or a tripped circuit
breaker.
Power cut. Check house lights, if these are not working,
The room or outside temperature is hot. It is normal for the fridge freezer to work
Fridge freezer has recently been disconnected
for a period of time.
The doors are opened too frequently or for
too long.
Fridge/freezer door maybe slightly open. Ensure fridge freezer is level.
The fridge freezer controls are set too cold. Set fridge freezer controls to warmer setting
Fridge / freezer door seals are dirty, worn,
cracked, or poorly fitted.
Electronic control system keeps the fridge at
a constant temperature.
Freezer control is set too cold. Set the freezer control to a warmer setting.
Fridge control is set too cold. Set fridge control to a warmer setting. Allow
Fridge control is set too cold.
Fridge is installed in an environment where
the temperature drops below 5 ºC.
Check/replace fuse with a 15 amp time-delay
fuse. Reset circuit breaker.
Call your local electric company.
longer under these conditions.
It takes 8-12 hours for the Fridge freezer to
get down to it operating temperature.
Warm air entering the fridge causes it to run
for longer. Open the doors less often.
Keep food and containers from blocking door.
See the problem column for opening/closing
of doors/drawers.
until fridge freezer temperature is satisfactory.
Allow 24 hours for temperature to stabilize.
Clean or change the door seal(s). Leaks in
door seal will cause fridge to run longer in
order to maintain desired temperatures.
This is normal. Fridge freezers go on and off to
keep temperature constant.
Allow 24 hours for the temperature to
stabilise.
24 hours for the temperature to stabilise.
See solution above.
See installation section.
Fridge freezer user guide
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Troubleshooting
Temperatures are too warm
Fridge/freezer temperature is too
warm.
Freezer temperature is too
warm. Fridge temperature is
satisfactory.
Fridge temperature is too
warm. Freezer temperature is
satisfactory.
Water/moisture/frost inside fridge
Moisture collects on inside of
fridge walls.
Water collects on bottom side of
drawer cover.
Moisture collects in bottom of
drawer.
Water/moisture/frost outside Fridge Freezer
Moisture collects on outside of
fridge freezer or between doors.
(continued)
Doors are opened too frequently or for too
long.
Door is slightly open. See problem column for the opening/closing
Freezer control is set too warm. Set freezer control to a colder setting. Allow
Fridge control is set too warm. Set fridge control to a colder setting. Allow 24
Weather is hot and humid. The rate of frost build up and internal
A door is slightly open. See problem column for the opening/closing
Door is opened too often or too long. Open door less often to allow internal
Water collects on bottom side of drawer
cover.
Washed vegetables and fruit drain while in
the drawer.
Fruits and vegetables are kept past their
prime.
Weather is humid. This is normal in humid weather. When
Door is slightly open, causing cold air from
inside fridge to meet warm air from outside.
Warm air enters the fridge freezer whenever
one of the doors is opened. Open the door
less often.
of doors/drawers.
24 hours for temperature to stabilise.
hours for temperature to stabilise.
sweating increases.
of doors/drawers.
temperature to stabilise.
It is not unusual to have moisture on the
bottom side of the cover.
Dry items before putting them in the drawer.
Water collecting on bottom of drawer is
normal.
Routinely clean out old fruits and vegetable
especially if they begin to break down.
humidity is lower, the moisture should
disappear.
See problem column for the opening/closing
of doors/drawers.
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Fridge freezer user guide
Troubleshooting
Odours in fridge
Interior is dirty. Interior needs to be cleaned.
Opening/closing of doors/drawers
Door(s) will not close. Door was closed too hard, causing other
Drawers are dif? cult to move. Food is touching shelf on top of drawer. Keep less food in drawer.
Lights not working
A light is not working. Light bulb / LED has failed. Call your service agent to replace the failed
(continued)
Food with strong odours is in fridge.
door to open slightly.
Fridge is not level. It rocks on the floor when
moved slightly.
Fridge freezer is touching a wall or cabinet.
Track that drawers slide on is dirty. Clean drawer, rollers, and track. See care and
No electric current is reaching fridge freezer
Control system has disabled lights because
one or both doors were left open too long.
See care and cleaning chart in care & cleaning.
Cover food tightly.
Close doors gently.
Ensure floor is level and solid, and can
adequately support the fridge. Contact a
carpenter to correct a sagging or sloping
Ensure floor is level and solid, and can
adequately support the fridge freezer. Contact
a carpenter to correct a sagging or sloping
floor.
cleaning chart in care and cleaning section.
bulb /LED.
. See problem column for the running of fridge
freezer.
Close and reopen door(s) to enable lights.
If none of the suggestions seem to work, please contact your local John Lewis branch or our warranty administrators(See Repairs page).
Never attempt to repair the fridge freezer yourself.
Note: The fridge freezer must only be repaired by a qualified registered service person.
Fridge freezer user guide
19
Repairs - after sales service
Your fridge freezer comes with a free three year warranty. If
it is not working correctly; consult the troubleshooting section
within this User Guide. If a fault occurs which you can not
resolve through following the advice and information contained
within this User Guide, the next step is to contact our warranty
administrators on 0844 871 7771.
They will give you details for your local service engineer.
When you contact your local service engineer you will need to
give the following details:
• Your name, address and post code
• Your telephone number
• Clear and concise details of fault
• The purchase date as found on your receipt
• The model and serial number of the fridge freezer. So that
you always have these numbers at hand, we recommend
you make a note of them here:
Mod : .......................................
Spare parts
Cautions: Always insist on genuine spare
parts.
An authorised service engineer should service this fridge
freezer, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the
fridge freezer yourself. Repairs carried out by inexperienced
persons may cause injury or serious malfunctioning.
Contact your local John Lewis branch.
S.N : .......................................
Note: If you call out an engineer to a fault or to repair a fault
caused by incorrect use or installation, a charge will be made
even if the fridge freezer is under guarantee.
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Fridge freezer user guide
Specification
Specifications of the fridge freezer that you have just purchased may vary from the information in this table due to technical
innovations.
Dimensions
Net Weight 80 Kg (boxed), 72 Kg (product)
Net Fridge Capacity 242 litres
Net Freezer Capacity 90 litres
Ambient Operating
Temperature 16 - 43 °C (Climate category: T)
Energy Rating A+
595 mm wide x 651 mm deep x 1898 mm high
Fridge freezer user guide
21
Note
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Fridge freezer user guide
Note
Fridge freezer user guide
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John Lewis Partnership
171 Victoria Street
London SW1E 5NN
www.johnlewis.com
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