John Lewis jlffw2018 User Manual

Fridge-Freezer

JLFFW2018
JLSS1819
JLFFW1817
JLSS2019

User manual

Contents

Safety instructions 3

Children and vulnerable people safety 3
General safety 3
Daily Use 4
Care and cleaning 4
Installation 4
Service 5

Product description 6

Control panel 7

Switching on 7
Switching off 7
Temperature regulation 7
Fast Freeze function 7
Door sensor 7

Daily use 8

Storage of frozen food 8
Freezing fresh food 8
Thawing 8
Movable shelves 8
Bottle rack 8
Positioning the door shelves 9
Removal of freezing baskets from the freezer 9
Sensor label 9

Helpful hints and tips 10

Normal Operating Sounds 10
Hints for energy saving 10
Hints for fresh food refrigeration 10
Hints for refrigeration 10
Hints for freezing 10
Hints for storage of frozen food 11

Care and cleaning 12

Cleaning the interior 12
Periodic cleaning 12
Defrosting of the refrigerator 12
Defrosting of the freezer 13

Troubleshooting 14

Replacing the control unit 15
Closing the door 15

Technical data 16

Installation 17

Positioning 17
Location 17
Electrical Connection 17
Permanent connection 18
Rear spacers 18
Levelling 19
Removing the shelf holders 19
Door reversibility 19

Repairs - after sales service 22

Environmental concerns 23

2 Fridge-Freezer user manual

Safety instructions

In the interest of your safety and to ensure the
correct use, before installing and first using the
appliance, read this user manual carefully,
including its hints and warnings. To avoid
unnecessary mistakes and accidents, it is
important to ensure that all people using the
appliance are thoroughly familiar with its
operation and safety features. Save these
instructions and make sure that they remain
with the appliance if it is moved or sold, so that
everyone using it through its life will be properly
informed on appliance use and safety.
For the safety of life and property keep the
precautions of these user's instructions as the
manufacturer is not responsible for damages
caused by omission.

Children and vulnerable people
safety

• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that
they do not play with the appliance.

• Keep all packaging well away from children.
There is risk of suffocation.

• If you are discarding the appliance pull the
plug out of the socket, cut the connection
cable (as close to the appliance as you can)
and remove the door to prevent playing
children to suffer electric shock or to close
themselves into it.

• If this appliance featuring magnetic door seals
is to replace an older appliance having a
spring lock (latch) on the door or lid, be sure
to make that spring lock unusable before you

discard the old appliance. This will prevent it
from becoming a death trap for a child.

General safety

Warning!

Keep ventilation openings, in the appliance
enclosure or in the built-in structure, clear of
obstruction.

• The appliance is intended for keeping
foodstuff and/or beverages in a normal
household and similar applications such as:

– staff kitchen areas in shops, offices and

other working environments;

– farm houses and by clients in hotels, motels

and other residential type environments;
– bed and breakfast type environments;
– catering and similar non-retail applications.

• Do not use a mechanical device or any
artificial means to speed up the thawing
process.

• Do not use other electrical appliances (such
as ice cream makers) inside of refrigerating
appliances, unless they are approved for this
purpose by the manufacturer.

• Do not damage the refrigerant circuit.

• The refrigerant isobutane (R600a) is
contained within the refrigerant circuit of the
appliance, a natural gas with a high level of
environmental compatibility, which is
nevertheless flammable.
During transportation and installation of the
appliance, be certain that none of the
components of the refrigerant circuit become
damaged.
If the refrigerant circuit should become
damaged:

Fridge-Freezer user manual 3

– avoid open flames and sources of ignition
– thoroughly ventilate the room in which the

appliance is situated

• It is dangerous to alter the specifications or
modify this product in any way. Any damage
to the cord may cause a short-circuit, fire
and/or electric shock.

Warning! Any electrical
component (power cord, plug,
compressor) must be replaced
by a certified service agent or
qualified service personnel to
avoid hazard.

1. Power cord must not be lengthened.

2. Make sure that the power plug is not

squashed or damaged by the back of the
appliance. A squashed or damaged
power plug may overheat and cause a
fire.

3. Make sure that you can come to the

mains plug of the appliance.

4. Do not pull the mains cable.

5. If the power plug socket is loose, do not

insert the power plug. There is a risk of
electric shock or fire.

6. You must not operate the appliance

without the lamp cover (if foreseen) of
interior lighting.

• This appliance is heavy. Care should be taken
when moving it.

• Do not remove nor touch items from the
freezer compartment if your hands are
damp/wet, as this could cause skin abrasions
or frost/freezer burns.

• Avoid prolonged exposure of the appliance to
direct sunlight.

• Bulb lamps (if foreseen) used in this appliance
are special purpose lamps selected for
household appliances use only. They are not
suitable for household room illumination.

Daily Use

• Do not put hot pot on the plastic parts in the
appliance.

• Do not store flammable gas and liquid in the
appliance, because they may explode.

• Do not place food products directly against
the air outlet on the rear wall. (If the
appliance is Frost Free)

• Frozen food must not be re-frozen once it
has been thawed out.

• Store pre-packed frozen food in accordance
with the frozen food manufacturer's
instructions.

• Appliance's manufacturers storage
recommendations should be strictly adhered
to. Refer to relevant instructions.

• Do not place carbonated or fizzy drinks in the
freezer compartment as it creates pressure
on the container, which may cause it to
explode, resulting in damage to the appliance.

• Ice lollies can cause frost burns if consumed
straight from the appliance.

Care and cleaning

• Before maintenance, switch off the appliance
and disconnect the mains plug from the mains
socket.

• Do not clean the appliance with metal
objects.

• Do not use sharp objects to remove frost
from the appliance. Use a plastic scraper.

• Regularly examine the drain in the refrigerator
for defrosted water. If necessary, clean the
drain. If the drain is blocked, water will collect
in the bottom of the appliance.

Installation

Important! For electrical connection
carefully follow the instructions given in
specific paragraphs.

4 Fridge-Freezer user manual

• Unpack the appliance and check if there are
damages on it. Do not connect the appliance
if it is damaged. Report possible damages
immediately to the place you bought it. In that
case retain packing.

• It is advisable to wait at least four hours
before connecting the appliance to allow the
oil to flow back in the compressor.

• Adequate air circulation should be around the
appliance, lacking this leads to overheating.
To achieve sufficient ventilation follow the
instructions relevant to installation.

• Wherever possible the back of the product
should be against a wall to avoid touching or
catching warm parts (compressor,
condenser) to prevent possible burn.

• The appliance must not be located close to
radiators or cookers.

• Make sure that the mains plug is accessible
after the installation of the appliance.

• Connect to potable water supply only (If a
water connection is foreseen).

Service

• Any electrical work required to do the
servicing of the appliance should be carried
out by a qualified electrician or competent
person.

• This product must be serviced by an
authorized Service Centre, and only genuine
spare parts must be used.

Environment Protection

This appliance does not contain gasses
which could damage the ozone layer,
in either its refrigerant circuit or
insulation materials. The appliance shall
not be discarded together with the
urban refuse and rubbish. The
insulation foam contains flammable
gases: the appliance shall be disposed
according to the applicable regulations
to obtain from your local authorities.
Avoid damaging the cooling unit,
especially at the rear near the heat
exchanger. The materials used on this

appliance marked by the symbol
are recyclable.

Fridge-Freezer user manual 5

Product description

54 73

9

12

8

6

1. Maxibox drawer

2. Glass shelves

3. Bottle rack

4. Control unit

5. Butter shelf

6. Door shelf

7. Bottle shelf

8. Freezer baskets

9. Rating plate

6 Fridge-Freezer user manual

Control panel

1 2

345

1

Temperature indicator LED

2

Fast Freeze indicator

3

Door sensor

4

Fast Freeze button

5

Temperature regulator
ON/OFF button

Switching on

Insert the plug into the wall socket.
Touch the temperature regulator button if all
LED are off.

Switching off

Keep touching the temperature regulator button
for 5 Sec.
All indicators light off.

Temperature regulation

To operate the appliance, proceed as follows:

• touch the temperature regulator button until
the LED corresponding to the required
temperature lights up. Selection is
progressive, varying from 2 to 8°C.
At first button touch actual setting LED keeps
blinking.

Any time the button is touch the set
temperature is moved to 1 position right.
Corresponding LED will blink for a while.
Touch the setting button until the required
temperature is selected. The set will be fixed

coldest setting: +2°C
warmest setting: +8°C
A medium setting is generally the most
suitable.

However, the exact setting should be chosen
keeping in mind that the temperature inside the
appliance depends on:

• room temperature

• how often the door is opened

• quantity of food stored

• appliance location.

Fast Freeze function

You can activate the Fast Freeze function by
pressing the Fast Freeze button.
The LED corresponding to the symbol Fast
Freeze indicator lights up.
You can deactivate the Fast Freeze function by
pressing the Fast Freeze button again.
The Fast Freeze indicator will light off.

Important!

This function stops automatically after 52 hours.

Door sensor

The appliance is equipped with an infrared
sensor to detect door open.
Do not scratch or brush corresponding window,
to maintain proper functioning.

Fridge-Freezer user manual 7

Daily use

Storage of frozen food

When first starting-up or after a period out of
use, before putting the products in the
compartment let the appliance run at least 2
hours.
The freezer drawers ensure that it is quick and
easy to find the food package you want. If large
quantities of food are to be stored, remove all
drawers except for the bottom drawer which
needs to be in place to provide good air
circulation. On all shelves it is possible to place
food that protrude until 15 mm from the door.

Important! In the event of accidental
defrosting, for example due to a power
failure, if the power has been off for
longer that the value shown in the
technical characteristics chart under
"rising time", the defrosted food must be
consumed quickly or cooked
immediately and then re-frozen (after
cooling).

Freezing fresh food

The freezer compartment is suitable for freezing
fresh food and storing frozen and deep-frozen
food for a long time.
To freeze fresh food activate the Fast Freezing
function at least 24 hours before placing the
food to be frozen in the freezer compartment.
Place the fresh food to be frozen in the bottom
compartment.
The maximum amount of food that can be
frozen in 24 hours is specified on the rating
plate, a label located on the inside of the fridge.
The freezing process lasts 24 hours: during this
period do not add other food to be frozen.
After 24 hours, when the freezing process is
completed, deactivate the Fast Freezing function
(see "Fast Freezing function").

Thawing

Deep-frozen or frozen food, prior to being
used, can be thawed in the refrigerator
compartment or at room temperature,
depending on the time available for this
operation.
Small pieces may even be cooked still frozen,
directly from the freezer: in this case, cooking
will take longer.

Movable shelves

The walls of the refrigerator are equipped with a
series of runners so that the shelves can be
positioned as desired.

Bottle rack

8 Fridge-Freezer user manual

Place the bottles (with the opening facing front)
in the pre-positioned shelf.

Important! If the shelf is positioned
horizontally, place only closed bottles.

This bottle holder shelf can be tilted in order to
store previously opened bottles. To obtain this
result, pull the shelf up so it can rotate upwards
and be placed on the next higher level.

Positioning the door shelves

To permit storage of food packages of various
sizes, the door shelves can be placed at different
heights.
To make these adjustments proceed as follows:
gradually pull the shelf in the direction of the
arrows until it comes free, then reposition as
required.

Removal of freezing baskets from
the freezer

The freezing baskets have a limit stop to prevent
their accidental removal or falling out. At the
time of its removal from the freezer, pull the
basket towards yourself and, upon reaching the
end point, remove the basket by tilting its front
upwards.

At the time of putting it back, slightly lift the
front of the basket to insert it into the freezer.
Once you are over the end points, push the
baskets back in their position.

2

1

Sensor label

The appliance is equipped with an optical sensor
to detect door open.

Important! Please do not remove the
butter self or the above label from the
present position.

Fridge-Freezer user manual 9

Helpful hints and tips

Normal Operating Sounds

• You may hear a faint gurgling and a bubbling
sound when the refrigerant is pumped
through the coils or tubing. This is correct.

• When the compressor is on, the refrigerant is
being pumped around and you will hear a
whirring sound and a pulsating noise from the
compressor. This is correct.

• The thermic dilatation might cause a sudden
cracking noise. It is natural, not dangerous
physical phenomenon. This is correct.

Hints for energy saving

• Do not open the door frequently or leave it
open longer than absolutely necessary.

• If the ambient temperature is high and the
Temperature Regulator is set to low
temperature and the appliance is fully loaded,
the compressor may run continuously,
causing frost or ice on the evaporator. If this
happens, set the Temperature Regulator
toward warmer settings to allow automatic
defrosting and so a saving in electricity
consumption.

Hints for fresh food refrigeration

To obtain the best performance:

• do not store warm food or evaporating
liquids in the refrigerator

• do cover or wrap the food, particularly if it
has a strong flavour

• position food so that air can circulate freely
around it

Hints for refrigeration

Useful hints:

Meat (all types) : wrap in polythene bags and
place on the glass shelf above the vegetable
drawer.
For safety, store in this way only one or two
days at the most.
Cooked foods, cold dishes, etc..: these should
be covered and may be placed on any shelf.
Fruit and vegetables: these should be thoroughly
cleaned and placed in the special drawer(s)
provided.
Butter and cheese: these should be placed in
special airtight containers or wrapped in
aluminium foil or polythene bags to exclude as
much air as possible.
Milk bottles: these should have a cap and should
be stored in the bottle rack on the door.
Bananas, potatoes, onions and garlic, if not
packed, must not be kept in the refrigerator.

Hints for freezing

To help you make the most of the freezing
process, here are some important hints:

• the maximum quantity of food which can be
frozen in 24 hrs. is shown on the rating plate;

• the freezing process takes 24 hours. No
further food to be frozen should be added
during this period;

• only freeze top quality, fresh and thoroughly
cleaned, foodstuffs;

• prepare food in small portions to enable it to
be rapidly and completely frozen and to make
it possible subsequently to thaw only the
quantity required;

• wrap up the food in aluminium foil or
polythene and make sure that the packages
are airtight;

• do not allow fresh, unfrozen food to touch
food which is already frozen, thus avoiding a
rise in temperature of the latter;

10 Fridge-Freezer user manual

• lean foods store better and longer than fatty
ones; salt reduces the storage life of food;

• water ices, if consumed immediately after
removal from the freezer compartment, can
possibly cause the skin to be freeze burnt;

• it is advisable to show the freezing in date on
each individual pack to enable you to keep
tab of the storage time.

Hints for storage of frozen food

The freezer baskets ensure that it is quick and
easy to find the food package you want. If large
quantities of food are to be stored, remove all
drawers except for the bottom basket which
needs to be in place to provide good air
circulation.
To obtain the best performance from this
appliance, you should:

• make sure that the commercially frozen
foodstuffs were adequately stored by the
retailer;

• be sure that frozen foodstuffs are transferred
from the foodstore to the freezer in the
shortest possible time;

• not open the door frequently or leave it open
longer than absolutely necessary;

• once defrosted, food deteriorates rapidly and
cannot be refrozen;

• do not exceed the storage period indicated
by the food manufacturer.

Fridge-Freezer user manual 11

Care and cleaning

Cleaning the interior

Before using the appliance for the first time,
wash the interior and all internal accessories
with lukewarm water and some neutral soap so
as to remove the typical smell of a brand-new
product, then dry thoroughly.

Important! Do not use detergents or
abrasive powders, as these will damage
the finish.

Caution! Unplug the appliance
before carrying out any
maintenance operation.

This appliance contains hydrocarbons
in its cooling unit; maintenance and
recharging must therefore only be
carried out by authorized technicians.

Periodic cleaning

The equipment has to be cleaned regularly:

• clean the inside and accessories with
lukewarm water and some neutral soap.

• regularly check the door seals and wipe clean
to ensure they are clean and free from debris.

• rinse and dry thoroughly.

Important! Do not pull, move or damage
any pipes and/or cables inside the
cabinet.
Never use detergents, abrasive powders,
highly perfumed cleaning products or
wax polishes to clean the interior as this
will damage the surface and leave a
strong odour.

Clean the condenser (black grill) and the
compressor at the back of the appliance with a
brush. This operation will improve the
performance of the appliance and save
electricity consumption.

Important! Take care of not to damage
the cooling system.

Many proprietary kitchen surface cleaners
contain chemicals that can attack/damage the
plastics used in this appliance. For this reason it
is recommended that the outer casing of this
appliance is only cleaned with warm water with
a little washing-up liquid added.
After cleaning, reconnect the equipment to the
mains supply.

Defrosting of the refrigerator

Frost is automatically eliminated from the
evaporator of the refrigerator compartment
every time the motor compressor stops, during
normal use. The defrost water drains out
through a trough into a special container at the
back of the appliance, over the motor
compressor, where it evaporates.

12 Fridge-Freezer user manual

It is important to periodically clean the defrost
water drain hole in the middle of the refrigerator
compartment channel to prevent the water
overflowing and dripping onto the food inside.
Use the special cleaner provided, which you will
find already inserted into the drain hole.

Defrosting of the freezer

This compartment is a "no frost" type. This
means that there is no buildup of frost when it is
in operation, neither on the internal walls nor on
the foods.
The absence of frost is due to the continuous
circulation of cold air inside the compartment,
driven by an automatically controlled fan.

Fridge-Freezer user manual 13

Troubleshooting

Caution! Before troubleshooting,
disconnect the power supply.
Only a qualified electrician or
competent person must do the
troubleshooting that is not in this
manual.

Important! There are some sounds
during normal use (compressor,
refrigerant circulation).

Problem Possible cause Solution

The appliance is noisy.

The appliance is not installed
properly.

Check if the appliance stands stable
(all the feet should be on the floor).

The appliance does not
operate.

The plug is not connected to the
mains socket correctly.

Connect the plug to the mains socket
correctly.

The appliance has no power. There

is no voltage in the mains socket.

Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.

The light device does not
work.

The light device is in stand-by. Close and open the door.

The unit is defective. Refer to "Replacing the control unit".

The compressor operates
continually.

The temperature is not set
correctly.

Set a higher temperature.

The door is not closed correctly. Refer to "Closing the door".

The door has been opened too

frequently.

Do not keep the door open longer
than necessary.

The food temperature is too high. Let the food temperature decrease to

room temperature before storage.

The room temperature is too high. Decrease the room temperature.

Water flows on the rear
plate of the refrigerator.

During the automatic defrosting
process, frost defrosts on the rear
plate.

This is correct.

Water flows into the
refrigerator.

The water outlet is clogged. Clean the water outlet.

Products prevent that water flows

into the water collector.

Make sure that products do not touch
the rear plate.

Water flows on the
ground.

The melting water outlet does not
flow in the evaporative tray above
the compressor.

Attach the melting water outlet to the
evaporative tray.

The temperature in the
appliance is too low/high.

The temperature regulator is not set
correctly.

Set a higher/lower temperature.

14 Fridge-Freezer user manual

If your appliance is still not working properly
after making the above checks, contact the After
Sales Centre. You can find the list at the end of
this manual.

Replacing the control unit

The appliance is equipped with a longlife LED
interior light.
Only service is allowed to replace the control
unit. Contact your Service Center.

Closing the door

1. Clean the door gaskets.

2. If necessary, replace the defective door

gaskets. Contact the After Sales Service.

Fridge-Freezer user manual 15

Technical data

JLFFW1817 JLSS1819 JLFFW2018 JLSS2019

Dimension

Height 1850 mm 2010 mm

Width 595 mm 595 mm

Depth 658 mm 658 mm

Rising Time 18 h 18 h

Voltage 230-240 V 230-240 V

Frequency 50 Hz 50 Hz

The technical information are situated in the
rating plate on the internal left side of the
appliance and in the energy label.

16 Fridge-Freezer user manual

Installation

Read the "Safety Information"
carefully for your safety and
correct operation of the
appliance before installing the
appliance.

Positioning

Install this appliance at a location where the
ambient temperature corresponds to the
climate class indicated on the rating plate of the
appliance:

Climate
class

Ambient temperature

SN +10°C to + 32°C

N +16°C to + 32°C

ST +16°C to + 38°C

T +16°C to + 43°C

Location

The appliance should be installed well away
from sources of heat such as radiators, boilers,
direct sunlight etc. Ensure that air can circulate
freely around the back of the cabinet. To ensure
best performance, if the appliance is positioned
below an overhanging wall unit, the minimum
distance between the top of the cabinet and the
wall unit must be at least 100 mm . Ideally,
however, the appliance should not be
positioned below overhanging wall units.
Accurate levelling is ensured by one or more
adjustable feet at the base of the cabinet.

A

B

min

100 mm

20 mm

Warning! It must be possible to
disconnect the appliance from
the mains power supply; the plug
must therefore be easily
accessible after installation.

Electrical Connection

Caution! Any electrical work
required to install this appliance
should be carried out by a
qualified electrician or
competent person.

Warning! This appliance must be
earthed.
The manufacturer declines any
liability should these safety
measures not be observed.

Fridge-Freezer user manual 17

GREEN & YELLOW

13 AMP. FUSE

BROWN

CORD CLAMP

BLUE

Important! The wires in the mains lead
are coloured in accordance with the
following code:

1

Green and Yellow: Earth

3

Brown: Live

5

Blue: Neutral

As the colours of the wires in the mains lead of
this appliance may not correspond with the
coloured markings identifying the terminals in
your plug, proceed as follows:

1. Connect the wire coloured green and

yellow to the terminal marked either with
the letter “E“ or by the earth symbol

or

coloured green and yellow.

2. Connect the wire coloured blue to the

terminal either marked with the letter
“N“ or coloured black.

3. Connect the wire coloured brown to the

terminal either marked with the “L“ or
coloured red.

4. Check that no cut, or stray strands of wire

is present and the cord clamp

4

is secure

over the outer sheath.

5. Make sure the electricity supply voltage is
the same as that indicated on the appliance
rating plate.

6. Switch on the appliance.

The appliance is supplied with a 13 amp plug
fitted

2

. In the event of having to change the
fuse in the plug supplied, a 13 amp ASTA
approved (BS 1362) fuse must be used.

Warning! A cut off plug inserted
into a 13 amp socket is a serious
safety (shock) hazard. Ensure
that it is disposed of safely.

Permanent connection

In the case of permanent connection it is
necessary that you install a double pole switch
between the appliance and the electricity supply
(mains), with a minimum gap of 3mm between
the switch contacts and of a type suitable for the
required load in compliance with the current
electrical regulations.
The switch must not break the green and yellow
earth cable at any point.

Rear spacers

2

4

3

1

You can find the two spacers in the bag with
documentation.
Do these steps to install the spacers:

1. Release the screw.

2. Engage the spacer below the screw.

3. Turn the spacer to the right position.

4. Tighten again the screws.

18 Fridge-Freezer user manual

Levelling

When placing the appliance ensure that it stands
level. This can be achieved by two adjustable
feet at the bottom in front.

Removing the shelf holders

Your appliance is equipped with shelf retainers
that make it possible to secure the shelves
during transportation.
To remove them proceed as follows:

1. Move the shelf holders in the direction of
the arrow (A).

2. Raise the shelf from the rear and push it
forward until it is freed (B).

3. Remove the retainers (C).

A

B

C

Door reversibility

Warning! Before carrying out
any operations, remove the plug
from the power socket.

Important! To carry out the following
operations, we suggest that this be made
with another person that will keep a firm
hold on the doors of the appliance during
the operations.

• Open the doors. Unscrew the middle hinge
(B). Remove the plastic spacer (A).

• Remove the spacer (F) and move to the other
side of the hinge pivot (E).

• Remove the doors.

• Remove the left-hand cover pin of the middle
hinge (C,D) and move to the other side.

• Fit the pin of the middle hinge (C) into the
left-hand hole of the lower door.

Fridge-Freezer user manual 19

DC

E

F

A

B

• Unscrew the lower hinge (A)

• Remove the left-hand cover pins (D) and
move to the other side.

• Re-screw the lower hinge (A) on the opposite
side.

• Unscrew the lower hinge pivot (B) and the
spacer (C) and place them on the opposite
side.

D

A

B

C

• Remove the plugs (A) on the upper side of
both doors and move them to the other side.

• Re-insert the lower door on the lower hinge
pivot.

• Insert the middle hinge into the left drill of the
lower door.

A

• Unscrew the upper hinge pivot and place it on
the opposite side.

• Fit the upper door on the upper door pivot.

• Re-insert the upper door on the middle hinge
pivot slightly tilting both doors.

• Re-screw the middle hinge . Do not forget
the plastic spacer .

• Remove the covers (A) Remove the cover
pins (C).

• Unscrew the handles (B)and fix them on the
opposite side .

• Re-insert the cover pins (A) on the opposite
side.

20 Fridge-Freezer user manual

A

A

C

C

B

B

Do a final check to make sure that:

• All screws are tightened.

• The edges of the doors run parallel to the
side edge of the appliance.

• The magnetic seal adheres to the cabinet.

• The door opens and closes correctly.

If the ambient temperature is cold (i.e. in
Winter), the gasket may not fit perfectly to the
cabinet. In that case, wait for the natural fitting
of the gasket.
In case you do not want to carry out the above
mentioned operations, contact the nearest After
Sales Service Force. The After Sales Service
specialist will carry out the reversibility of the
doors at your cost.

Fridge-Freezer user manual 21

Repairs - after sales service

Your appliance comes with a three year
warranty. If it is not working correctly refer to
"Something not working". If a fault occurs which
you can not resolve through following the advice
and information contained within this instruction
manual, the next step is to contact John Lewis
technical support on:

0844 871 7771

They will give you details for your local service
engineer. Before calling out an engineer, please
ensure you have read the details under the
heading “Something not working”.
When you contact your local service engineer
you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of fault

4. The purchase date as found on your receipt

5. The model and serial number of the

appliance. So that you always have these
numbers at hand, we recommend you to
make a note of them here:

• Mod.......................................

• P.N.C.....................................

• S.N.........................................

IMPORTANT : If you call out an
engineer to a fault listed under the
heading ''Something not working'', or to
repair a fault caused by incorrect use or
installation, a charge will be made even if
the appliance is under guarantee.

Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service
this product, and only genuine spare parts
should be used. Under no circumstances should
you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons
may cause injury or serious malfunctioning.
Please contact John Lewis technical support on
0844 871 7771 for assistance

22 Fridge-Freezer user manual

Environmental concerns

The symbol on the product or on its
packaging indicates that this product may not be
treated as household waste. Instead it should be
taken to the appropriate collection point for the
recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly,
you will help prevent potential negative
consequences for the environment and human
health, which could otherwise be caused by
inappropriate waste handling of this product.
For more detailed information about recycling of
this product, please contact your local council,
your household waste disposal service or the
shop where you purchased the product.

Fridge-Freezer user manual 23

John Lewis, Oxford Street 020 7629 7711

Peter Jones, Sloane Square 020 7730 3434

John Lewis, Brent Cross 020 8202 6535

John Lewis, Kingston 020 8547 3000

John Lewis, Aberdeen 01224 625000

John Lewis, Bluewater 01322 624123

John Lewis, Cambridge 01223 361292

John Lewis, Cardiff 02920 536000

John Lewis, Cheadle 0161 491 4914

John Lewis, Cribbs Causeway 0117 959 1100

John Lewis at home, Croydon 020 8662 4730

John Lewis, Edinburgh 0131 556 9121

John Lewis, Glasgow 0141 353 6677

John Lewis, Home and Leisure,
High Wycombe 01494 462666

John Lewis, Leicester 0116 242577

John Lewis, Liverpool 0151 709 7070

John Lewis, Milton Keynes 01908 679171

John Lewis, Newcastle upon Tyne 0191 232
5000

John Lewis, Norwich 01603 660021

John Lewis, Nottingham 0115 941 8282

John Lewis, Peterborough 01733 344644

John Lewis at home, Poole 01202 756020

John Lewis, Reading 0118 957 5955

John Lewis, Sheffield 0114 276 8511

John Lewis, Solihull 0121 704 1121

John Lewis, Southampton 023 8021 6400

John Lewis, Stratford (Opening 2011)

John Lewis at home, Swindon 01793 733180

John Lewis, Trafford 0161 491 4040

John Lewis at home, Turnbridge Wells
01892 506830

John Lewis, Watford 01923 244266

John Lewis, Welwyn 01707 323456

John Lewis electrical
appliances are also available
in Waitrose Food and Home

Canary Wharf 020 7719 0300

Cheltenham 01242 241425

Rushden 01933 355099

Salisbury 01722 329429

Southend 01702 603403

© All rights reserved.

24 Fridge-Freezer user manual

Fridge-Freezer user manual 25

26 Fridge-Freezer user manual

Fridge-Freezer user manual 27

280150954-A-382012