It is most important that this instruction book should be retained with the appliance for future reference.
Should the appliance be sold or transferred to another owner, or should you move house and leave the
appliance, always ensure that the book is supplied with the appliance in order that the new owner can get to
know the functioning of the appliance and the relevant warnings.
These warnings have been provided in the interest of safety. You MUST read them carefully before use or
installation by a qualified person.
If you are unsure of the meanings of these warnings contact the John Lewis branch from which you purchased
the appliance.
●
Installation
●
This appliance is heavy. Care should be taken when
moving it.
●
It is dangerous to alter the specifications or attempt
to modify this product in any way.
●
All packing and transit bolts must be removed before
use. Serious damage can occur to the product and to
property if this is not adhered to. See relevant section
in instructions.
●
Care must be taken to ensure that the appliance does
not stand on the electrical supply cable.
●
If the machine is situated on a carpeted floor, please
adjust the feet in order to allow air to circulate freely.
Child Safety
●
This appliance is designed to be operated by adults.
Children should not be allowed to tamper with the
controls or play with the product.
●
Pets and children have been known to climb into
washer-dryers. Please check your drum before use.
●
The glass door becomes very hot during the washing
cycle. Keep children away from the vicinity of the
appliance whilst it is in operation.
Keep all packaging well away from children.
●
Keep all detergents in a safe place out of children’s
●
reach.
When the appliance is to be scrapped, cut off the
●
electrical supply cable. Disable the door catch in
order to prevent children form becoming trapped
inside while playing.
Use
●
Always unplug the appliance and turn off the water
supply after use.
●
Do not overload the appliance. See relevant section in
the instruction book.
Only wash and dry fabrics which are designed to be
machine washed and dried. If in doubt, consult the
care label on the clothes.
●
Before washing, ensure that all pockets are empty and
buttons and zips are fastened. Avoid washing frayed or
torn articles and treat stains such as paint, ink, rust,
and grass before washing. Underwired bras must
NOT be machine washed.
●
Any objects such as coins, safety pins, nails, screws,
stones or any other hard, sharp material can cause
extensive damage and must not be placed into the
machine.
●
Garments which have been in contact with volatile
petroleum products should not be machine washed. If
volatile cleaning fluids are used, care should be taken
to ensure that the fluid is removed from the garment
before placing in the machine.
●
Wash small items such as socks, laces, washable belts
etc in a washing bag or pillow case as it is possible for
such items to slip down between the tub and the
inner drum.
●
Only use the advised quantities of fabric softener.
Damage to the fabric can ensue if you over-fill. Refer
to the manufacturer’s recommendations of quantities.
●
As some duvets and eiderdowns should be
washed/dried in large commercial machines because
of their bulk, please check with the manufacturer of
the item before washing in a domestic machine.
●
The users should always check that they have not left
their gas lighters (disposable or otherwise) in their
clothing.
●
Never tumble dry items that have had contact with
chemicals such as dry cleaning fluid.These are of a
volatile nature and could cause an explosion.
Only tumble dry items which have been washed in
water or require airing.
●
Plastic detergent dispensers should not remain in the
drum during the drying cycle, as the plastic used is not
designed to withstand the heat. If you wish to washthrough-to-dry you should use the conventional
detergent dispenser drawer.
2
Maintenance and cleaning
●
Leave the porthole door slightly ajar between washes
to preserve the door seal.
●
For information on maintenance and cleaning your
washing machine see page 26 of this instruction
manual.
Service
●
This product should only be repaired or serviced by
an authorised Service Engineer and only genuine
approved spare parts should be used.
Ecological hints
To save water and energy and help protect the
environment, we recommend that you follow these
hints:
●
Normally soiled laundry may be washed without
prewashing in order to save detergent, water and
time (the environment is protected too!).
●
The machine works more economically if it is fully
loaded.
●
With adequate pre-treatment, stains and limited
soiling can be removed; the laundry can then be
washed at a lower temperature.
●
Measure out detergent according to the water
hardness, the degree of soiling and the quantity of
laundry being washed.
●
Try to load the maximum drying capacity of the
machine as small loads are uneconomical.
●
Save energy and reduce drying time by ensuring the
laundry load has been thoroughly spun before
attempting to machine dry.
●
Materials marked with the symbol are
recyclable.
●
Check with your local Council or Environmental
Health Office to see if there are facilities in your
area for re-cycling this appliance.
●
When the appliance is to be scrapped, cut off the
power supply cable and make the door lock device
unusable to prevent young children from being
trapped inside.
●
Help to keep your country tidy - use authorised
disposal sites for your old appliance.
Environmental information
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent
potential negative consequences for the environment
and human health, which could otherwise be caused
by inappropriate waste handling of this product. For
more detailed information about recycling of this
product, please contact your local council, your
household waste disposal service or the shop where
you purchased the product.
WARNING:
A cut off plug inserted into a 13 amp
socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely.
3
Contents
For the User
Important Safety Information2-3
Description of the Appliance5
The Control Panel12-15
Programme information16
Special features16
Using your washing machine17-19
Drying20
Hints & Tips on Washing and Drying21
Wash Care Symbols22
Washing Programmes23-24
Drying Programmes25
Maintenance and Cleaning26
Descaling26
After each wash26
Maintenance Wash26
External cleaning26
Cleaning the dispenser drawer26
Cleaning the drawer recess26
Cleaning the pump26-27
Cleaning the water inlet filter27
The dangers of freezing27
Emergency emptying out28
Something Not Working29-30
Repairs - After Sales Service31
Spare parts31
For the Installer
Installation6
Technical Specifications6
Unpacking7
Positioning7
Installation on a suspended floor7/8
Plumbing in8
Water inlet8
Water drainage8/9
Levelling9
In the interest of the environment10
Electrical connection11
Guide to use the Instruction
Manual
The following symbols will be found in the text to guide
you throughout the instructions:
Safety instructions
Hints and tips
Environmental information
This appliance complies with the following E.E.C.
Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive)
and subsequent modifications;
- 89/336 EEC of 3.5.89 (Electromagnetic
Compatibility Directive) and subsequent
modifications.
4
Description of the appliance
1 Detergent dispenser drawer
2 Control panel
3 Door opening handle
4 Drain pump
5 Adjustable feet
Detergent dispenser drawer
1
14 Minute wash
45 Minute wash
Spin
Drain
Rinses
30°
JLWD1609
40°
Delicates 30°
Delicates 40°
2
Programme time
95°
Off
Economy 60°
1600
60°
1200
Economy 40°
800
40°
500
30°
Rinse hold
Drying
Spin
60°
40°
Easy iron 40°
Drying
Delay start
Extra dry
Cupboard dry
Door lock
Iron dry
Extra
Start/Pause
rinse
Prewash
Time dry
Automatic dry
Child lock
3
4
5
Prewash
Main wash
Fabric softener
Child safety feature
This machine incorporates a special child safety feature
to prevent small children from being trapped inside the
machine.
To activate this device, rotate the button (without
pressing it) inside the door clockwise until the groove is
horizontal. If necessary use a coin. This prevents the
door being closed.
To disable this device and close the door, rotate the
button anti-clockwise until the groove is vertical.
SM001
P1131
5
Installation
It is dangerous to alter the specifications or
attempt to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.
Any plumbing work required to install this
appliance should be carried out by a qualified
plumber or competent person.
Technical specifications
DIMENSIONS Height 85 cm
Width 60 cm
Depth 63 cm
POWER SUPPLY VOLTAGE 230-240 V/50 Hz
TOTAL POWER ABSORBED 2050 W (10 A)
WATER PRESSURE Minimum 0.05 MPa (0.5 bar)
Maximum 0.80 MPa (8. bar)
Washing
MAXIMUM RECOMMENDED LOAD Cotton, linen 7.0.kg
Synthetics3.5 kg
Delicate fabrics3.5.kg
Wool/Hand wash2.0 kg
Drying
Cotton, linen 3.5.kg
Cotton Big capacity4.0 Kg
Synthetics2.0.kg
SPIN SPEED MaximumZ 16 S1600 rpm
CONSUMPTION DATA FOR WASHINGEnergy1.19 kWh
7 KG NORMALLY SOILED COTTONWater45 litres
ITEMS WITH PROGRAMME ”
“Cottons Economy 60°”:
6
Unpacking
All transit bolts and packing must be removed
before using the appliance.
Keep all packaging away from children.
You are advised to keep all the transit bolts for re-use
in case the machine is to be transported again.
After removing all the packaging, with assistance
carefully lay machine on it’s back to remove the
polystyrene base from the bottom.
Remove the power supply cable and the draining hose
from the hose holders on the rear of the appliance.
HEC0008
HEC0001
the corresponding plastic plug caps supplied in the bag
containing the instruction booklet.
HEC0010
HEC0005
Connect the water inlet hose as described under the
paragraph “Water inlet”.
Important !
You are advised to keep all the packaging for re-
use in case the machine is to be transported
again. In case of moving out the same
precautions as per paragraph “The dangers of
freezing” must be taken i.e. the residual water
in the hoses must be pumped out.
With the spanner provided unscrew and remove the
central rear bolt A.
Unscrew and remove the two large rear bolts B and
the six smaller bolts C.
A
C
B
C
HEC00022
HEC0003S
Remove the bracket D, refit the six smaller bolts C and
slide out the relevant plastic spacer E.
D
HEC0011S
HEC0023
C
Open the porthole and remove the polystyrene block
fitted on the door seal.
Fill the smaller upper hole and the two large ones with
B
E
C
Positioning
Install the machine on a flat hard floor.
Make sure that air circulation around the machine is
not impeded by carpets, rugs etc. Check that the
machine does not touch the wall or other kitchen
units.
Never place cardboard, wood or similar materials
under the machine to compensate for any unevenness
in the floor.
If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to
prevent noise, vibration or displacement. The base
should protrude a few centimetres beyond the edges of
the machine.
Warning
The machine should NOT be placed on deep
pile carpeting.
Installation on a suspended
floor
Suspended wooden floors are particularly susceptible
to vibration. To help prevent vibration we recommend
you place a waterproof wood panel, at least 15 mm
thick under the appliance, secured to at least 2 floor
7
boards with screws. If possible install the appliance in
one of the corners of the room, where the floor is
more stable.
Note
Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.
5. Connect the hose to a tap with a 3/4” thread.
Always use the hose supplied with the appliance.
A
Plumbing In
Your new machine has been designed to be
permanently plumbed in to your home’s water supply
and drainage system. However, if this is not possible, it
may be connected to a suitable existing tap with the
drain hose discharging into a sink.
The appliance has an inlet hose, with female 3/4” BSP
thread connector. If this connection is not compatible
with the plumbing of the existing installation, a variety
of connectors are available from good hardware stores
and plumbers merchants to suit most domestic
plumbing. Any alteration to your existing plumbing
must be carried out by a competent person, or
qualified plumber.
Water inlet
An inlet hose is supplied and can been found inside the
machine drum.
Do not use the hose from your previous
machine to connect to the water supply.
1. Open the porthole and extract the inlet hose .
2. Connect the hose with the angled connection to the
machine.
P0351
P0352
The inlet hose is provided with a water stop device,
which protects against damage caused by water leaks in
the hose which could develop due to natural ageing of
the hose. This fault is shown by a red sector in the
window “A”. Should this occur, turn the water tap off
and refer to your Service Centre to replace the hose.
Installation should comply with local water authority
and building regulations’ requirements.
The appliance must be connected to a cold
water supply.
A minimum water pressure of 0.05 MPa (0.5 bar) is
required for safe operation of the appliance.
If you cannot make the cold water connection direct
from the rising mains, you may be able to operate the
appliance from your cold water storage system.
There should be a minimum vertical distance of 5.02m
(16.5 ft) between the appliance’s inlet and the bottom
of the water storage tank.
Water drainage
This appliance is designed to be permanently plumbed
into your home's drainage system using one of the
following methods.
HEC0024
A
3. Remove the security gasket cup by turning and
pulling it away. Pay attention not to move or remove
the gasket.
Important!
Do not place the inlet hose downwards. Angle
the hose to the left or right depending on the
position of your water tap.
4. Set the hose correctly by loosening the ring nut.
After positioning the inlet hose, be sure to tighten
the ring nut again to prevent leaks.
1. Into a drainage standpipe.
Firstly form a hook in the end of the drain hose using
the “U” piece” supplied.
U piece
supplied
P1199
Place the drain hose into your standpipe, which should
have an internal diameter of approximately 38mm thus
ensuring there is an air break between the drain hose
and standpipe.
8
½
HEC0013
38 mm (½)
standpipe
diameter
Push the drain hose onto the spigot and secure with a
clip, ensure a loop is formed in the drain hose (see
diagram) to prevent waste from the sink entering the
washing machine.
30 cm (12")
When discharging into a standpipe ensure that the top
of the standpipe is no more than 90cm (35.4'') and no
less than 60cm (23.6'') above floor level.
3 pin
Max. 90 cm (35.4)
Min. 60 cm (23.6)
HEC0012
The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece is
available from your local Service Force Centre.
The joining piece must have an internal diameter of
18 mm.
If your drain hose looks like this (see below) you do
not require the “U” piece”. Just push the hose firmly
into the standpipe.
Loop
P1198
Important
Before connecting the machine to new pipework or to
pipework that has not been used for some time, run off
a reasonable amount of water to flush out any debris
that may have collected in the pipes.
Levelling
Level the machine by raising or lowering the feet. The
feet may be tight to adjust as they incorporate a self
locking nut, but the machine MUST be level and stable.
If necessary, check the setting with a spirit level.
P1212
2. Onto a sink outlet spigot.
If the outlet spigot has not been used before, remove
any blanking plug that may be in place.
P1197
HEC007S
Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, (see note on
positioning), noise and displacement of the machine
during operation.
Some vibration is inevitable, especially if mounted on a
wooden floor.
Sprung wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.
9
In the interest of the environment
Washer-dryers should be connected to the FOUL
drainage system, the water will then be taken to a
sewage works for treatment before being discharged
safely into a river.
SHOWER
SINK TOILET
BATH
WASHING
MACHINE
RAINWATER
'RUN-OFF'
SURFACE WATER
DRAINS & SEWERS
UNTREATED
DISCHARGE
RIVER
P0987
It is essential that these appliances are not connected
to the surface water drainage system as this water is
discharged directly into a river or stream and may
cause pollution.
If you require any further advice please contact your
local water authority.
DISHWASHER
BIDET
FOUL DRAIN
FOUL SEWERS
SEWAGE
TREATMENT
WORKS
TREATED
DISCHARGE
RIVER
10
Electrical connection
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
Should the appliance power supply cable
need to be replaced, this MUST be carried
out by a Service Force agent.
The manufacturer declines any liability
should this safety measure not be
observed.
Before switching on, make sure the electricity supply
voltage is the same as that indicated on the appliance’s
rating plate. The rating plate is located at the bottom of
the rim of the open door.
Prod. No. ........
Mod. ..........
Ser. No. .........
...
Mod. ..........
Prod. No. ...........
P0042 BD
Ser. No. .........
The wire coloured green and yellow must be
connected to the terminal marked with the letter «E»
or by the earth symbol or coloured green and
yellow.
The wire coloured blue must be connected to the
terminal marked «N» or coloured black.
The wire coloured brown must be connected to the
terminal marked «L» or coloured red.
Upon completion there must be no cut, or stray
strands of wire present and the cord clamp must be
secure over the outer sheath.
WARNING:
A cut off plug inserted into a 13 amp
socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely.
The plug must still be accessible after the
appliance has been installed
The appliance should not be connected to
the electrical supply by means of an
extension cable.
The appliance is supplied with a 13amp plug fitted.
In the event of having to change the fuse in the plug
supplied, a 13amp ASTA approved (BS1363/A) fuse
must be used.
Should the plug need to be replaced for any reason,
proceed as described below.
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow- Earth
Blue- Neutral
Brown- Live
GREEN & YELLOW
E
13A
L
N
BROWN
BLUE
P1041
CORD CLAMP
The power supply cable must be easily accessible after
installing the appliance.
Important
If the mains supply cable is damaged it must be
replaced; contact our warranty administrators on
0870 0107887 who will give you details for your local
Service Force Centre.
Permanent connection
In the case of permanent connection it is necessary
that you install a double pole switch between the
appliance and the electricity supply (mains), with a
minimum gap of 3mm between the switch contacts and
of a type suitable for the required load in compliance
with the current electrical regulations.
The switch must not break the yellow and green earth
cable at any point.
11
The control panel
10
11
12
3
4
56978
Child lock
1600
1200
500
800
Extra
rinse
Off
14 Minute wash
45 Minute wash
Drying
Drying
95°
Economy 60°
60°
Economy 40°
40°
30°
60°
40°
Delicates 40°
Delicates 30°
30°
40°
Rinses
Drain
Spin
Easy iron 40°
JLWD1609
Spin Automatic dry
Time dry
Prewash
Start/Pause
Door lock
Delay start
Programme time
Rinse hold
Iron dry
Cupboard dry
Extra dry
1 Detergent dispenser drawer
2 Programme selector dial
The programme selector dial is divided into the
following sections:
• Cottons,
• Synthetics,
• Delicates
• Wool (Hand washing)
• Special programmes from “Rinses” to “14 Minutewash”
• Reset programme/Switching the machine Off «Off»
Economy 60°
Economy 40°
Drying
Easy iron 40°
Drying
95°
60°
40°
30°
60°
40°
14 Minute wash
45 Minute wash
Spin
Drain
Rinses
30°
40°
Delicates 30°
Delicates 40°
Off
The selector dial can be turned either clockwise or
anticlockwise to select the required wash and drying
programme .
Positions “Economy” correspond to an ENERGY
SAVING programme.
Before setting the dial to any position ensure that the
machine is switched off.
Important!
At the end of the programme the selector dial
must be turned to position “Off”.
3 “Spin” button
Press this button repeatedly to change the spin speed,
if you want your laundry to be spun at a speed
different from the one proposed by the washer-dryer
or to select position “Rinse hold”. The relevant light
will light up.
Spin speed
The following speeds are available for the different
fabrics:
• Cottons: max 1600 r.p.m. /1200/800/500
• «45 Minute wash»: max 1200 r.p.m /800/500
• Synthetics, Wool and «14 Minute wash»: max 800
r.p.m. /500
• Delicates: 500 r.p.m.
Position “Rinse hold”
If you select this option, the last rinse water is not
emptied out, to prevent the fabrics from creasing.
When the programme has finished, the light of the
Start/Pause button goes out, the Door lock light is
alight and the door is locked to indicate that the water
must be emptied out.
To empty out water there are 2 possibilities:
• Select programme “Drain”:
The water is emptied out without spinning.
• Select programme “Spin”: This automatically defaults
to the setting for cotton items which can be reduced
by pressing the relevant button.
The water is emptied out and the laundry is spun at
Attention! Before selecting programmes Drain or
Spin, the selector dial has to be positioned on “Off”
position (reset).
The Rinse Hold option CANNOT be selected for
the selected spin speed.
the automatic Washing & Drying programme.
12
4 “Automatic Dry” button
This button allows you to choose the required degree
of drying for cottons and synthetics:
- Extra dry (only for cottons)
- Cupboard dry (cottons and synthetics)
- Iron dry (only for cottons)
The drying time is automatically adjusted by the
machine: the laundry will be dried to the selected
degree of dryness.
5 “Time dry” button
If you wish to carry out a timed programme instead of
an electronic programme push this button until the
drying time you want appears in the display according
to the fabrics (cotton or synthetics) you have to dry.
For Cottons you can select a drying time from 10
minutes to 200 minutes .
For Synthetics you can select a drying time from 10
minutes to 130 minutes.
Options
This option is recommended for people who are
allergic to detergents, and areas where the water is
very soft.
8 “Start/Pause” button
This button has two functions:
• Start: after you have selected the desired programme
and options, press this button to start the washerdryer. The green light of the button will stop flashing
and remain lit.
If you have selected a delay time, the countdown will
begin and will be shown on the display.
• Pause: when you press this button again, the
programme in progress is interrupted. The light of the
button will start flashing. To restart the programme
from the point at which it was interrupted, press the
button again.
Important!
You must set the washer-dryer to Pause before you
make any change in the programme in progress.
Depending on the programme, different functions can
be combined. These must be selected after choosing
the desired programme and before pressing the
“Start/Pause” button.
When these buttons are pressed, the corresponding
pilot lights illuminate. When they are pressed again, the
pilot lights go out.
If an incorrect option is selected, the red pilot light of
the Start/Pause button flashes for a few seconds and
the message Err is displayed.
6 “Prewash” button
Select this option if you wish your laundry to be
prewashed at 30°C max. before the main wash (not
available for Wool, “45 Minute wash” and “14
Minute wash”).
The prewash cycle ends with a short spin at 650 rpm in
programmes for cotton and synthetic fabrics, whereas
in the programme for delicate fabrics the water is only
drained. This option can be selected for heavily soiled
laundry.
7 “Extra rinse” button
This option can be selected with all programmes,
except Wool and “14 Minute wash”. The machine
adds 2 rinses for cotton and 1 rinse for synthetics and
delicates.
9 Door lock light
After you have started the programme, the Door lock
light illuminates to indicate that the machine starts
working and the door is locked.
This light is also on during the countdown of the delay
start.
This light indicates if the door can be opened:
• light on: the door cannot be opened.
The appliance is operating or there is water left in
the tub. Attention! If the door is locked do not
try to open or force it!
• light off: the door can be opened.
The washing programme has finished.
10 “Delay start” button
This button enables you to delay the starting of the
programme for 30 min - 60 min - 90 min, 2 hours and
then by 1 hour increments up to a maximum of 20 hours.
The delay you have selected is shown on the display for
about a few seconds; afterwards, the duration of the
programme reappears.
You must select this option after you have set the
programme and before you press the “Start/Pause”
button.
13
The time value shown on the display will decrease by
one unit every hour.
You can change the delay time at any moment,
before you press the “Start/Pause” button.
If you have already pressed the “Start/Pause” button,
and you wish to cancel the delay time, proceed as
follows:
• Set the machine to PAUSE by pressing the
“Start/Pause” button;
• Press the “Delay start” button until the symbol “
is displayed.
• Press the “Start/Pause” button again.
Important!
The “Delay start” cannot be used with
“Drain”programme.
Note!
The door will be locked throughout the delay time.
If you need to open the door, you must first set the
washer-dryer to Pause by pressing the “Start/Pause”
button. After you have closed the door, press the
“Start/Pause” button again.
00’’
While the programme is running, the displayed time
value decreases by one unit every minute.
1.25
”
• The washer-dryer has stopped with water inthe tub, if the “Rinse hold” option has been
selected: this is indicated by a flashing zero. The
Door lock light is still on and the door is still locked.
• The washer-dryer has completed theprogramme: this is indicated by a flashing zero.
The Door lock light has gone off. It is now possible
to open the door.
11 Display (Programme time)
The following pieces of information are shown on the
display:
• Duration of washing programme in hours and
minutes, after you have selected a programme (for
example 2.05).
2.05
The duration is calculated automatically on the basis
of the maximum recommended load for each type of
fabric.
0
After starting the programme, the remaining time is
updated every minute.
Stand-by
If your laundry is not removed within 10 minutes
after the programme has finished, the backlight of
the display switches off and the energy saving
system will be enabled. Only the pilot light of the
Start Pause button is blinking to indicate that the
appliance has to be switched off.
By pressing any button the appliance will come out
from the energy saving status and you could set
another washing programme or switch off the
appliance.
14
• Selection of drying time in minutes .
105
After starting the programme, the remaining time is
updated every minute.
Important!
If you select a drying time longer than 55 minutes, after
a few seconds, the display will show it in hours and
minutes.
• Delay start, a time value indicated in hours (20
hours max) and selected by means of the relevant
button.
Delay start
• An alarm code indicates a fault in the machine
operation (see page 29, "Something Not Working")
E20
The delay time is displayed for a few seconds, then
the duration of the selected programme reappears.
After you have pressed the Start/Pause button, the
countdown is updated every hour, and, for the last
hour, every minute.
• An incorrect option selection has been made:
this is indicated by the message Err when a function
incompatible with the current programme is selected.
15
Programme information
Easy iron 40°
This programme at 40°C reduces creasing on synthetic
garments and therefore reduces the amount of ironing
required. The laundry is gently washed and spun to
prevent the fabrics creasing.
Rinses
With this programme it is possible to rinse and spin
garments which have been washed by hand. The
machine performs 3 rinses, followed by a final long spin
at the maximum speed.
Important!
The spin speed will automatically default to the setting
for cotton items. If required, reduce the speed to the
desired level by pressing the relevant button for other
fabric types.
Drain
For emptying out the water with the “Rinse hold”
option, if you want to change a programme due to a
wrong selection and it is necessary to empty out the
water.
Firstly, turn the programme selector dial to Off, then
select the Drain programme and press the
Start/Pause button.
Spin
Separate long spin at the max speed for hand washed
garments. It automatically defaults to the setting for
cotton items. You can reduce the speed by pressing the
relevant button to adapt it to the fabrics to be spun.
45 Minute wash
This is a complete programme to be used for half load
of slightly or normally soiled cotton items. This
programme performs a good washing efficiency in a
short time.
14 Minute wash
Suitable for laundry which is very lightly soiled or which
needs freshening up.
Off = Reset / Switching the machine off
To reset a programme or switch the machine off, turn
the selector dial to Off.
A new programme can now be selected.
Special features
Child lock
The ‘Child Lock‘ feature will allow you to lock the
controls while the machine is running to prevent
tampering.
You can activate this device:
• Before starting the machine
• When the programme is running
Activate «Child Lock» by pressing the Spin andAutomatic dry buttons simultaneously for 5
seconds until the padlock symbol is displayed on
the screen.
To de-active «Child Lock» simply press the Spin andAutomatic dry buttons simultaneously until the
padlock symbol on the screen disappears.
«Child Lock» will remain activated until you deactivate it, even if the machine is turned off.
Buzzer
This appliance incorporates a buzzer, which sounds at
the end of the cycle and if there is a fault.
To deactivate the acoustic signal (only at the end of
cycle), press simultaneously for a few seconds the
buttons Time dry and Prewash.
By pressing these 2 buttons again the acoustic signal is
reactivated. .
16
Using the washing machine
SM003
SM002
P0004
2.05
Off
14 Minute wash
45 Minute wash
Drying
Drying
95°
Economy 60°
60°
Economy 40°
40°
30°
60°
40°
Delicates 40°
Delicates 30°
30°
40°
Rinses
Drain
Spin
Easy iron 40°
Before the first wash, we recommend that you run a cotton
cycle at 90°C or 95°C, without any laundry in the machine,
to remove any manufacturing residue from the drum and
tub.
Pour 1/2 a measure of detergent into the dispenser drawer
and start the machine.
WASHING
1.Load the laundry
Open the door.
Place the laundry in the drum, one item at a time,
shaking them out as much as possible.
Close the door.
2.Measure out the detergent
Pull out the dispenser drawer until it stops. Measure
out the amount of detergent required and pour it into
the main wash compartment .
If you wish to carry out the prewash, pour detergent
into the appropriate compartment marked .
4. Switch the machine on
Turn the selector dial to the the desired position to
switch the machine on. To switch the appliance off turn
it to Off.
5. Select the desired
programme/temperature
The display will show the duration of the selected
programme, calculated on the basis of the maximum
load for each type of fabric. The Start/Pause button
light will start flashing.
If the load of laundry to be washed is small, at the
beginning of the cycle the display will still indicate the
duration relevant to the maximum load. The duration
value will be gradually adjusted during the cycle.
3. Measure out the fabric softener
If required, pour fabric softener into the compartment
marked , without exceeding the «MAX» mark.
Close the drawer gently.
6. Select the spin speed or the
Rinse hold option
Press the “Spin” button repeatedly in order to select
the desired spin speed or the Rinse hold option. If
you select this option, the last rinse water is not
emptied out.
17
The relevant light will light up.
Delay start
Extra
rinse
Prewash
1600
1200
500
800
Spin
Rinse hold
9.Start the programme
Press the “Start/Pause” button. The relevant light will
stop flashing, and only the light relevant to the phase
that is in progress will remain lit. The machine starts
operating.
If you have chosen a delayed start, the washer dryer
will begin the countdown.
The display will show the duration of the programme
or the selected delay.
7. Select the desired options
If your laundry is very dirty, it may be advisable to
select the “Prewash” option.
If you wish the laundry to undergo an extra rinse,
select the “Extra Rinse” option.
The relevant light illuminates.
8. Select the “Delay start”
Before you start the programme, if you wish to
delay the start, press the Delay start button
repeatedly, or keep it pressed, to select the desired
delay. The selected delay time value (up to 20 hours)
will appear on the display for a few seconds, then the
duration of the programme will appear again.
10. How to change an option
or a programme during its
cycle
It is possible to change some options before the
programme carries them out.
Before you make any change, you must pause the
machine by pressing the Start/Pause button.
Changing a running programme is possible only by
resetting it.
Turn the programme selector dial to Off and then to
the new programme position.
Start the new programme by pressing the Start/Pause
button. The washing water in the tub will not be
emptied out.
11. How to interrupt a
programme
Press the Start/Pause button to interrupt a
programme which is running, the corresponding light
starts to flash. Press the button again to restart the
programme.
During this period it is possible to load other laundry:
press the “Start/Pause” button. Open the door. Load
the laundry. Close the door and press the
“Start/Pause” button again.
12. How to open the door
during the cycle of a
programme
You can open the door, after having set the washing
machine to Pause, provided the following conditions
exist:
• The machine is not in the heating phase beyond 55°C;
• The level of the water is not high;
If these requirements are met, when you pause the
washer dryer, the Door lock light goes off and the
door can be opened.
18
Should it not be possible to open the door, and should
it be absolutely necessary to do so, switch the machine
off by turning the selector dial to Off.
After some minutes, you can open the door.
Pay attention to the level and temperature of
the water in the machine!
When you close the door to restart the programme
turn the dial to the previous programme repeating the
options previously selected and press Start/Pause
button.
13. End of programme
At the end of the programme, the machine stops
automatically and displays a flashing zero.
The Start/Pause button light and the Door lock light
go out.
Turn the programme selector dial to Off to switch the
machine off.
Remove the laundry from the washer dryer.
Check whether the drum is completely empty, by
rotating it with your hand. This is to prevent any items
of laundry accidentally remaining in the drum.
We advise that you close the water supply tap and
disconnect the plug from the socket.
If you do not intend to carry out another wash, close
the water tap. Leave the door open to prevent the
formation of unpleasant smells.
19
0.60
Time dry
Automatic dry
Iron dry
Cupboard dry
Extra dry
Drying
DRYING ONLY
The recommended load to dry in your washer-dryer is
3.5 kg for cotton and 2 kg for synthetics.
Note! Only with the timed drying, it is possible
also to dry up to 4 kg of cotton items (see the
drying programmes).
The water tap must be open and the drain hose must
be positioned in the sink or connected to the drain
pipe.
1. Load the laundry.
2. Turn the programme selector dial to the «Drying»
programme in the Cottons or Synthetics section.
3. If you wish to carry out the electronic drying, press
Automatic dry button until the light of the
desired dryness degree illuminates.
If you want a timed drying, press the “Time dry”
button until the time you want appears on the display
(see page 14).
4. Press the Start/Pause button to start the
programme.
5. At the end of the programme, the buzzer
«0» will appear on the
sounds. A flashing zero
display. At this point, begins an «anti-crease
phase», which lasts about 10 minutes. The door
can be opened only at the end of this phase.
Attention!
If you wish to open the door before the anticrease phase or to interrupt it, press any key or
turn the programme selector dial to any
programme position (except Off), the door can
be immediately opened.
6. Turn the programme selector dial to Off to switch
the machine off and remove the laundry.
Note:
The programme time will automatically increase by up
to 2 minutes, this is quite normal.
AUTODRYING
For NON-STOP programmes, the recommended load
size to wash and dry is 3,5 kg for cotton and 2 kg for
synthetics.
Note! Only with the timed drying, it is possible
also to dry up to 4 kg of cotton items (see the
drying programmes).
Do not use a dosing device/ball when carrying out a
washing & drying programme.
1. Load the laundry.
2. Add detergent and fabric softener.
3. Switch the machine on by turning the selector dial
to the wash programme/fabric and temperature in
the Cotton or Synthetics section.
4. Select the drying time or dryness degree.
5. Select the required options by pressing the relevant
buttons. If possible, do not select a spin speed
lower than that proposed by the appliance to avoid
too long a drying time therefore saving energy.
The reduction of the spin speed is only possible
after selecting drying. The lowest values you can
select is 1200 r.p.m. for Cottons and 800 r.p.m. for
Synthetics with Timed Drying.
6. Start the programme by pressing the Start/Pause
button.
7. At the end of the programme, the buzzer sounds.
A flashing zero
point of the programme, starts an anti-crease phase
which lasts about 10 minutes. During this time the
door is locked and the display keeps showing the
flashing zero.
(If you wish to open the door before or during the
anti-crease phase, please follow the instructions given
in the previous chapter).
9. Turn the programme selector dial to Off to switch
the machine off and remove the laundry.
«0» appears on the display. At this
20
Hints & tips on washing and drying
Do NOT overload the machine. Weigh the laundry the
first few times you use the appliance.
The average weights of the most common items are
listed below as a guide:
1000g = 1 kg
Sheet 700-1000 g
Pillow case 100-200 g
Tablecloth 400-500 g
Serviette 50-100 g
Tea towel 70-120 g
Linen hand towel 100-150 g
Towelling hand towel 150-250 g
Towelling bath towel 700-1000 g
Bath robe 1000-1500 g
Man’s shirt 200-300 g
Apron 150-200 g
●
Load the laundry loosely alternating large items with
small ones.
●
Sort the laundry according to the type of fabric,
colour-fastness and how dirty it is.
●
Avoid washing unhemmed or torn items as they
may unravel.
●
Before washing, empty all pockets of small objects
which may have been left inside (coins, keys, screws
etc). as these could damage the drain pump.
●
When washing curtains, remove the hooks.
●
Close poppers and zips and fasten loose buttons.
●
It is essential to wash new coloured items separately
when washing for the first time.
●
When washing fabrics requiring different wash
temperatures together, always select the lowest
temperature.
●
White items should not be washed with coloured
items.
●
Very small items (handkerchiefs, ribbons, socks etc)
should be washed in a washing bag or a pillow case.
●
Use a good quality detergent suitable for automatic
washing machines.
●
Use the correct quantities of detergent.
●
For wool, use gentle detergent only in small
quantities.
●
Bleach is very corrosive; it should be used with care
and kept out of reach of children.
●
Some stains such as fruit, wine, grass, rust etc. are
difficult to remove and should be treated before
washing with specific products, which can be found
in most household shops. In some cases it may help
to soak the stain before washing with a special presoak product or biological detergent.
●
If you have used the machine to wash, rinse or spin
only non-colour fast garments, there may be dye left
in the sump. To ensure any subsequent wash is not
contaminated with the dye, select and carry out a
rinse and spin programme, without any garments, to
ensure that any dye is removed from the sump.
●
Do not leave the damp laundry load in a heap too
long before drying.
●
Avoid drying dark clothes with light coloured fluffy
items such as towels as these can attract the fluff.
●
If you overdry the laundry, besides wasting energy,
any subsequent ironing may become more difficult
because the fabric could be heavily crumpled.
●
Remove the laundry when the appliance has finished
drying.
●
To avoid a static charge when drying is completed,
use either a fabric softener when you are washing
the laundry or a fabric conditioner specifically for
tumble dryers.
●
Particularly delicate items such as synthetic curtains,
woollen and silk, garments with metal inserts, nylon
stockings, bulky garments such as anoraks,
bedcovers, quilts, sleeping bags and duvets must not
be machine dried.
●
Garments padded with foam-rubber or materials
similar to foam-rubber must not be machine dried;
they represent a fire hazard.
●
Also, fabrics containing residues of setting lotions or
hair sprays, nail solvents or similar solutions must
not be machine dried in order to avoid the
formation of harmful vapours.
●
For drying, follow the indications given on the
manufacturer’s labels.
May be tumble dried
Drying at high temperature
Drying at reduced temperature
Do not tumble dry
Important:
As a dryer, the machine works on the condensation
principle.
Therefore, the water tap must be open and
the drain hose must drain water into a sink
or into the drain pipe, even during the drying
cycle.
21
Wash care symbols
95
60
50
40
40
40
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling
code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct
programme on your washer-dryer.
WASHING SYMBOL
BLEACHING
WASH ACTIONFABRIC
Normal (Maximum)
Normal (Maximum)
Reduced (Medium)
Normal (Maximum)
Reduced (Medium)
Much Reduced (Minimum)
Hand wash only
Chlorine bleach may be used
White Cotton or Linen
without Special Finishes
Cotton, Linen or Viscose
without Special Finishes
Colourfast at 60°C.
Nylon, Polyester/Cotton, Viscose
with Special Finishes,
Cotton/Acrylic Mix.
Cotton, Linen or Viscose
Colourfast at 40°C but not 60°C.
May be dry cleaned. Other letters and/or a bar beneath the circle will
indicate the required process to the dry cleaner.
TUMBLE DRYING
with high heat setting
with low heat setting
May be tumble dried
X
A cross through any symbol means «DO NOT»
Important notes
For best results, always use the dispenser drawer for
dispensing detergents and liquid additives.
Once the dispenser has been filled, close it by pushing
it in gently. This is particularly important if you are using
Cotton, Linen, Viscose
Polyester mixtures, Wool
Acrylic, Nylon, Polyester
fabric conditioner to avoid the conditioner entering the
machine prematurely.
When using liquid detergent and a prewash
programme, place the main wash detergent into the
corresponding compartment of the dispenser drawer,
after the prewash has finished.
22
Washing programmes
Fabrics
White
cotton
White
cotton
White and
coloured
cotton
Coloured
cotton
Synthetics
Programme/
temperature
95°
Cottons
Economy
60°
Cottons
60°
40° - 30°
Cottons
Economy
40°
Cottons
60° - 40°-
Synthetics
Type of laundry
Sheets, household
linen, towels,
tablecloths
Sheets, household
linen, towels,
tablecloths
Fast coloured and
non-fast items, e.g.
hand towels, sheets,
underwear,
tablecloths, shirts,
blouses
Coloured items, for
example underwear,
shirts, blouses
Shirts, blouses,
underwear, mixed
fabrics
Available options
Spin red./
Rinse hold
Prewash
Extra rinse
Spin red./
Rinse hold
Prewash
Extra rinse
Spin red./
Rinse hold
Prewash
Extra rinse
Spin red./
Rinse hold
Prewash
Extra rinse
Spin red./
Rinse hold
Prewash
Extra rinse
Load
7 Kg
7 Kg
7 Kg
7 Kg
3.5 Kg
Consumptions*
Energy
kWh
2.1
1.19
1.3558
1.356
09
Water
litres
62
45
54
Easy iron
Synthetics
Delicates
Wool
The “Cottons Economy 60° ” (White cotton) is the reference programme for the data entered in the energy
label, in compliance with EEC 92/75 standards.
* This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of
laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest
temperature provided for each programme.
For the duration of the programmes, please refer to the display on the control panel.
Garments bearing the
“Pure new wool,
non-shrink, machine
washable” or “Hand
wash” label
Spin red./
Rinse hold
Prewash
Extra rinse
Rinse hold
Prewash
Extra rinse
Spin red./
Rinse hold
1.5 Kg
3.5 Kg
2 kg
0.4563
0.5563
0.4
58
23
Washing programmes
Programme
Programme
description
Available options
Load
Consumptions*
Energy
kWh
Water
litres
3 rinses
Rinses7 Kg
Drain
For emptying out the
water
Spin
45 Minute wash
Short cycle for lightly
soiled fabrics
14 Minute wash
Ideal for laundry which
needs only freshening up
Long spin
at the max speed
Water draining
Drain and long spin at
max. speed
Wash at 60°C
2 rinses
Short spin at 1200
rpm
Wash at 30°C
2 rinses
Short spin at 800
rpm
Spin red./
Rinse hold
Extra rinse
-
Spin reduction
Spin red./
Rinse hold
Extra rinse
Spin red./
Rinse hold
7 Kg
7 Kg
3.5 Kg
1 Kg
0.1
-
-
0.9
0.18
46
-
-
41
42
Off (Reset)
For cancelling the
programme which is
running or to switch
the machine off
24
-
-
-
Drying programmes
Automatic drying
Dryness degree
Extra dry
Cupboard dry
Iron dryCotton and linen (sheets, tablecloths, shirts, etc.)3.5 kg
Cotton and linen (bathrobes, bath towels, etc.)
Cotton and linen (towels, T-shirts, bathrobes)
Synthetics and mixed fabrics (jumpers, blouses, underwears)
Type of fabric
Max. load
3.5 kg
3.5 kg
2 kg
Timed drying
Degree of drying
Type of fabric
Max. load
Spin speed
Suggested drying
time in mins
Suitable
for items to put
away without
ironing
Suitable
for ironing
Cotton and linen
(towels, T-shirts,
bathrobes)
Synthetics and mixed
fabrics (jumpers,
blouses, underwear,
household linen)
Cotton and linen
(sheets, tablecloths,
shirts, etc.)
1600
4 kg
1200
1600
1.5 kg
120045 - 55
20 kg800
1,0 kg80035 - 40
1600
4 kg
1200115 - 130
160030 - 40
1.5 kg
1200
125 - 140
135 - 150
35 - 45
70 - 80
105 - 120
40 - 50
In compliance with EC directive EN 50229 the cotton reference programme for the data entered in the Energy Label
must be tested dividing the maximum washing load by two equal parts and drying with TIMED DRYING each of
them.
25
Maintenance and cleaning
You must DISCONNECT the appliance from the
electricity supply, before you can carry out any
cleaning or maintenance work.
Descaling
The water we use normally contains lime. It is a good
idea to periodically use a water softening powder in the
machine. Do this separately from any washing, and
according to the softening powder manufacturer's
instructions. This will help to prevent the formation of
lime deposits.
After each wash
Leave the door open for a while. This helps to prevent
mould and stagnant smells forming inside the appliance.
Keeping the door open after a wash will also help to
preserve the door seal.
Cleaning the drawer recess
Having removed the drawer, use a small brush to clean
the recess, ensuring that all washing powder residue is
removed from the upper and lower part of the recess.
Replace the drawer and run the rinse programme
without any clothes in the drum.
SM004
SM005
Maintenance wash
With the use of low temperature washes it is possible
to get a build up of residues inside the drum.
We recommend that a maintenance wash be
performed on a regular basis.
To run a maintenance wash:
●
The drum should be empty of laundry.
●
Select the hottest cotton wash programme.
●
Use a normal measure of detergent, must be a
powder (such as Ariel Futur).
External cleaning
Clean the exterior cabinet of the appliance with soap
and water only, and then dry thoroughly.
Cleaning the dispenser drawer
The detergent dispenser drawer should be cleaned
regularly.
Remove the drawer by pressing the catch downwards
and by pulling it out. Flush it out under a tap, to
remove any traces of accumulated powder.
To aid cleaning, the top part of the fabric softener
compartment should be removed.
P0038
Cleaning the pump
The water drain filter
The pump should be inspected if
• The machine does not empty and/or spin
• The machine makes an unusual noise during draining
due to objects such as safety pins, coins etc. blocking
the pump.
Proceed as follows:
• Disconnect the appliance.
• If necessary wait until the water has cooled down.
• Open the pump door levering on the groove with a
coin.
• Place a bowl with a small edge close to the pump
to collect any spillage.
1
26
2
• Pull out the emergency emptying cap from the filter
cover, using a pliers.
•When no more water comes out, unscrew the
pump cover, using a pliers, and remove the filter.
Always keep a rag nearby to dry up spillage of
water when removing the cover.
• Remove any objects from the pump impeller by
rotating it.
Warning
When the appliance is in use and depending on the
programme selected there can be hot water in the
pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the
cycle, and is empty. When replacing the cover, ensure it
is securely retightened so as to stop leaks and young
children being able to remove it.
Cleaning the water inlet filter
If your water is very hard or contains traces of lime
deposit, the water inlet filter may become clogged.
It is therefore a good idea to clean it from time to time.
Turn off the water tap. Unscrew the water inlet hose.
Clean the filter using a hard bristle brush.
Refit the inlet hose. Clean carefully under a fast running
tap.
• Replace the emergency emptying cap into the filter
cover and fix it firmly.
• Close the pump door.
P1090
The dangers of freezing
If the machine is exposed to temperatures below 0°C,
certain precautions should be taken.
●
Turn off the water tap.
●
Unscrew the inlet hose.
●
Place a bowl with a small edge close to the pump to
collect any spillage from the emergency emptying
cap.
Place the end of the inlet hose in a bowl placed on
the floor and let water drain out.
●
Screw the water inlet hose back on and reposition
the emergency emptying cap on again into the filter
cover.
●
When you intend to start the machine up again,
make sure that the room temperature is above 0°C.
27
Emergency emptying out
If the water is not discharged, proceed as follows to
empty out the machine:
●
Pull out the plug from the power socket;
●
Close the water tap;
●
If necessary, wait until the water has cooled down;
●
Open the pump door using a suitable tool;
●
Place a bowl with a small edge close to the pump to
collect any spillage. Remove the emergency
emptying cap from the filter cover. The water
should drain by gravity into the bowl. When the
bowl is full, put the cap back on filter cover. Empty
the bowl. Repeat the procedure until water stops
flowing out;
●
Clean the pump if necessary as previously described;
●
Replace the filter into the pump and screw it firmly
as previously described;
●
Replace the emergency emptying cap into the filter
cover and close the pump door.
28
Something not working
If the washing machine is not working correctly, please carry out the following checks before
contacting your local Service Force agent.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
During machine operation it is possible that the buzzer sounds, the red light of the Start/Pause button flashes and
one of the following alarm codes appears on the display:
EE1100
: problem with the water supply
-
EE2200
: problem with water draining
-
EE4400
: door open
-
EEFF00
: anti-flooding system has activated
-
Once the problem has been eliminated, press the Start/Pause button to restart the programme. If after all checks,
the problem persists, contact your local Service Force Centre.
Symptom
The machine does not start
The machine does not fill
The machine fills then empties
immediately
The machine does not empty
and/or does not spin
Possible causes
●
The door has not been closed. (
●
The plug is not properly inserted in the power socket.
●
There is no supply at the socket.
●
The main fuse or the fuse in the plug has blown.
●
The Start/Pause button has not been pressed.
●
The Delay start option has been selected.
●
The Child Lock function has been enabled.
●
The water tap is closed. (
●
The filter in the inlet hose is blocked. (
●
The inlet hose may be squashed or kinked. (
●
The door has not been closed. (
●
The end of the drain hose is too low.
●
The end of the drain hose is submerged in water.
●
There is no vent in the end of the drain hose.
●
The drain hose may be squashed or kinked. (
●
The drain filter may be blocked. (
●
The Rinse hold option has been selected.
●
The drainage system pipes are blocked (
●
The wash load is unbalanced: redistribute the clothes inside the drum
to allow the machine to spin.
EE1100
EE4400
)
)
EE1100
)
EE1100
)
EE4400
)
EE2200
)
EE2200
)
EE2200
).
There is water on the floor
Unsatisfactory washing results
●
Too much detergent or unsuitable detergent has been used (creates
too much foam).
●
Check whether there are any leaks from the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see
if it is damp.
●
The drain hose may be damaged or not securely positioned.
●
The filter has not been fully screwed in after cleaning or the emrgency
emptying cap has not been refitted on the filter.
●
Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
●
Stubborn stains have not been treated prior to washing
●
The correct wash programme/temperature has not been selected.
●
Too much laundry has been placed in the drum.
29
Symptom
The machine vibrates when
spinning
The door will not open
Spinning starts late or the
machine does not spin
The machine makes an unusual
noise
Possible causes
●
The internal packing has not been removed.
●
The machine is in contact with the wall or furniture.
●
The machine is not level and stable (check diagonally).
●
The washing load is badly distributed in the drum.
●
Maybe there is very little laundry in the drum.
●
The water level is above the bottom edge of the door.
●
The machine is heating the water.
●
The drum is turning.
In any case the door can be opened only when the «Door lock»
light has gone out.
●
The electronic balance control device has cut in because the laundry is
not evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before
the unbalance disappears and normal spinning can resume. If, after few
minutes, the laundry is still not evenly distributed in the drum, the
machine will not spin. In this case, redistribute the load manually and
select the spin programme.
●
The machine is fitted with a type of motor which makes a different
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of the machine.
No water is visible in the drum
The machine does not dry or
does not dry properly
The display shows the alarm
EF0:
code
●
Machines based on modern technology operate very economically
using very little water without affecting performance.
●
The drying time or degree of drying has not been selected
●
The water tap is not turned on (
●
The drain filter is clogged (
●
The machine is overloaded
●
The selected drying time or dryness degree was not suitable for the
EE2200
EE1100
)
)
laundry.
●
The anti-flooding system has activated. Disconnect the appliance and
contact the Service Force Centre
30
Reparirs - After sales service
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
0870 01 07887
They will give you details for your local Service Force
Centre.
Service Force are the appointed national appliance
repair agents responsible for warranty repairs to this
appliance.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance
(found on the rating plate - see picture)
So that you always have these numbers to hand, we
recommend you to make a note of them here.
Spare parts
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force
Centre.
Your washing machine is covered by a 3 year
parts and labour guarantee (see separate
details given at point of sale). Please retain your
purchase receipt safely for the service engineer
to verify the purchase details.
31
John Lewis Partnership
171 Victoria Street
London SW1E 5NN
www.johnlewis.com
21/08
132 963 590
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