JoeCo CELLO Users Manual

Cello

High Resolution Audio Interface

User Manual

V 1.0 rev 0

Date: July 2018

Congratulations on your purchase of the JoeCo Cello – High Resolution Audio Interface. This document will lead you through the basics of how to set up and use the product. The Cello has been designed to be as simple as possible to set up and operate. Consequently you will find that this user manual is not a long document and can be read from cover to cover in a short while. However, we strongly recommend that you do read it just in case there are some aspects of the product that are not immediately obvious.

More information is available in the EndUser LOGIN area of the JoeCo Website

www.joeco.co.uk . Visitors can gain immediate access to more detailed information

whilst EndUsers, once approved, are eligible for software upgrades and other

downloads.

IF YOU NEED INFORMATION IN A HURRY, REGISTER AS A

VISITOR AND UPGRADE TO AN ENDUSER LATER ON.

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Contents

Cello .............................................................................................................................. 1

High Resolution Audio Interface.................................................................................. 1

Important Safety Information .................................................................................. 3

WARNING - Read the following before proceeding : ........................................... 3

Opening the Box ....................................................................................................... 5

Box Contents ........................................................................................................ 5

Controls and interfaces ............................................................................................ 6

Control Panel ....................................................................................................... 6

Front Panel .......................................................................................................... 7

Rear Panel ........................................................................................................... 7

Side Panel ............................................................................................................ 7

Hardware Installation ............................................................................................... 8

Software installation ................................................................................................ 8

Operating modes ...................................................................................................... 9

JoeCoControl interface ............................................................................................. 9

Alerts ................................................................................................................. 10

Input control panel ............................................................................................ 10

Low Latency Mix panel ...................................................................................... 12

Monitor Mix Panel ............................................................................................. 13

Saving and Recalling Mixes ..................................................................................... 14

Standalone mode ................................................................................................... 15

JoeCo Conditions of Use ......................................................................................... 17

Software Licence Agreement ................................................................................. 19

Warranty Information ............................................................................................ 23

Product Returns ..................................................................................................... 25

Product and End User Registration ...................................................................... 260

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Important Safety Information

WARNING - Read the following before proceeding :

Read instructions: Retain these safety and operating instructions for future

reference. Adhere to all warnings printed here and on the equipment. Follow the operating instructions printed in this User Guide. Do not remove covers: Operate the equipment with its covers correctly fitted. Refer any service work on the equipment to competent authorised technical personnel only.

Power sources: Connect the equipment using the mains power adapter supplied. Power cord routing: Route power cords so that they are not likely to be walked on,

stretched or pinched by items placed upon or against them. Grounding: Do not defeat the grounding and polarisation means of the power cord adapter or plug. Do not remove or tamper with any ground connection in the power cord. Water and moisture: To reduce the risk of fire or electric shock do not expose the equipment to rain or moisture or use it in damp or wet conditions. Do not place containers of liquid on it which might spill into any openings. Ventilation: Do not obstruct any ventilation. If the equipment is to be operated in a flight-case ensure that it is constructed to allow adequate ventilation. Heat and vibration: Do not locate the equipment in a place subject to excessive heat or direct sunlight as this could be a fire hazard. Locate the equipment away from any devices which produce heat or cause excessive vibration. Servicing: Unplug the power immediately if the unit is exposed to moisture, spilled liquid, the power adapter becomes damaged, during lightening storms, or if smoke, odour or noise is noticed. Refer servicing to qualified technical personnel only. Installation: Install the equipment in accordance with the instructions printed in this User Guide. Use the equipment connections for their intended purpose only.

Precautions

Environment: Protect from excessive dirt, dust, heat and vibration both when

operating and storing. Avoid drinks spillage, tobacco ash, smoke, and exposure to rain and moisture. If the equipment becomes wet, remove power immediately. Allow to dry out thoroughly before using again. Cleaning: Avoid the use of chemicals, abrasives or solvents. The equipment is best cleaned with a dry lint-free cloth. Do not remove the cover to clean the unit.

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Damage: To prevent damage to the equipment cosmetics, avoid placing heavy

objects on the unit, scratching the surface with sharp objects, or subjecting the unit to rough handling and vibration. Transporting: The equipment should be transported in the original packing or purpose built flight case to protect it from damage during transit. Cables: Plan the location of the equipment so that the connecting cables are not fully extended. Full extension of the cables can stress the equipment and cables and may result in undesired performance. Ensure that all cables are located such that they cannot be stood on or tripped over.

JoeCo’s products are designed to enable you to record and reproduce material to which you own the copyright, or material which the copyright owner has granted you permission to record and/or reproduce.

It is illegal to record, reproduce, distribute, sell, hire, lend, perform or broadcast all or part of a work (written or musical composition, broadcast, performance or similar) whose copyright is held by a third party without permission of that third party.

Do not use this Product for purposes that could infringe a copyright held by a third party. JoeCo and its authorised distributors and resellers assume no responsibility whatsoever with regard to any infringements of third-party copyrights arising through your use of this Product.

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Opening the Box

Box Contents

Inside the box you will find the following:

 Cello hardware  Power supply  USB2 cable

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Controls and interfaces

Control Panel

From left to right the Cello hardware includes:

Bottom row:

 Mic input channel 1, Controls and meter display  Mic input channel 2, Controls and meter display  Instrument (Hi-Z) input, Control and meter display  Line input / Talkback push switch; Control and meter display

Upper area:

 Headphone 1 volume (push and turn controls Top+ process for Mic ch 1)  Headphone 2 volume (push and turn controls Top+ process for Mic ch 2)  Monitor volume control (Push activates the monitor DIM)  The LCD display shows sample rate, DAW connectivity, sync source and

status and various parameter displays.

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Front Panel

 Mic channel input (Combo XLRF/ TRS ¼” jack)  Mic channel input (Combo XLRF/ TRS ¼” jack)  Instrument input (TRS ¼” jack)  Headphones 1 output (TRS ¼” jack)  Headphones 2 output (TRS ¼” jack)

Rear Panel

 USB connector to host  Power inlet (5VDC, 1.5A)  Monitor outputs (2 x TRS ¼” jacks)  Sync / digital inputs (2 x RCA phono)  Lightpipe inputs (2 x TOSLink)  Line Inputs / Insert returns (2 x TRS ¼” jacks)  Mic channel Insert Sends (2 x TRS ¼” jacks)

Side Panel

 MIDI In and Out are located on the left side of the unit

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Hardware Installation

Place the Cello on a flat surface in front of your computer screen.

You will need to be able to easily access the unit and will find that some controls require more frequent adjustment depending on the way you work.

Most of the controls that you will regularly need to adjust are available on the hardware panel but you will also want to be able to easily access the additional controls available through the JoeCoControl application on the computer.

Plug in the following:

Separate power supply – we recommend using the external power supply as many computers cannot supply enough power via the USB bus to maintain the quality of the converters

USB2 cable to host computer

Monitor outputs to your control room monitoring speakers

External source of clocking (if required)

Microphone, instrument, headphones, cables, etc.

Software installation

The Cello is designed to operate with both Mac and Windows PC systems.

When installing the Cello with a Mac computer, the Cello uses the built in Core Audio drivers to provide audio connectivity to your DAW application. All you need to do is install the JoeCoControl application.

When installing the Cello with a Windows PC you will need to install both the low level software drivers and the JoeCoControl application.

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