THE ALL NEW GUEST MODULE™ GM2X6 TALK SHOW CONTROL SURFACE
JK Audio
LET’S TALK...
The single most important function of a talk
show system is getting excellent caller audio on the air. While there are many ways to
reach that goal, it is important to look at all
of the attributes of a talk show system, making sure that everyone at the station has the
ability to get that caller on the air. From
selection and purchase, to installation and
training, every step can be made easier with the
right equipment.
The core of our system is the innkeeper series
digital hybrid. The innkeeper series started over
12 years ago with the introduction of our model
innkeeper 1. The INN1 was our first digital hybrid to use our Dual-Convergence echo canceller algorithm. This proprietary algorithm allows
near perfect removal of the transmit signal from
the caller audio output, without the need to blast
a noise burst down the phone line. This is accomplished without the use of Non-Linear Processing
(NLP) compromises such as half duplex or speakerphone type gating, resulting in a very clean,
natural conversation.
In 2005 we added our innkeeper 2 and
innkeeper 4 Digital Hybrids which remain
the most feature packed hybrids on the
market. Boasting a 600 MIPS DSP for deep echo
cancellation, these extremely flexible units
have become a staple in TV studios and
SAT/ENG trucks for behind the scenes IFB
communications. INN2 features a conference mode with several caller output options, making it a breeze to connect to your
console. Recent firmware updates provide
enhanced audio quality while adding
RS-232 control capability.
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In 2007 we set the bar a little higher on our
innkeeper 1x by upgrading to a 600 MIPS DSP.
This added horsepower allows extra deep echo
cancellation and improved signal processing,
while adding an RS-232 port for remote call
control.
With the latest firmware enhancements,
innkeeper models 1x/1rx, 2, and 4 sport
significant improvements in audio quality.
Audio enhancements that move beyond simple
objective lab measurements of performance,
utilizing advanced psycho-acoustic based signal
processing techniques. Dramatic improvements
using techniques that take into account the
physiological and psychological models of
human hearing to achieve performance that
goes beyond mere dB separation measurements.
There are areas of the spectrum where our
ears are more sensitive to non-linearities. Extra
processing resources are focused on these areas
to ensure natural sound from every caller.
Are your analog phone lines going away, or
already gone? No problem. Innkeeper digital
hybrids are globally compliant and compatible
with most PBX and VOIP analog line ports.
We come to the talk-show table with a base of
thousands of hybrids installed around the world.
CLEAN CALLER AUDIO FROM ANY PHONE LINE, AND HIGH SPEED SERIAL REMOTE CONTROL.
WHAT WERE WE PLANNING?
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ENTER THE NEW CONCIERGE™ 2X6 SWITCH CORE
Concierge allows connection of two hybrids
across six phone lines. The switch matrix routes
six incoming analog phone lines to JK Audio innkeeper 1rx™ or innkeeper 2™ Digital Hybrids. A
firmware upgrade is all that is required
to make most older model INN1x/
INN1rx and INN2 hybrids compatible with this
new system.
Concierge adds music on hold input, auxiliary
phone integration, and intuitive call control.
Two Concierge switch cores can be bridged
together, providing six additional phones lines
for a 2 hybrid, 12 line system. Front panel
DIP switches, hidden behind an access door,
allow programming features such as the
number of rings for Auto-Answer, and enabling
Auto-Drop feature.
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1. Phone Lines (6)
2. Row A phone line to Hybrid 1
3. Row A auxiliary phone
4. Row B phone line to Hybrid 2
5. Row B auxiliary phone
6. Expansion Bus to second Concierge
7. Control data for Hybrid 1
8. Control data for Hybrid 2
9. Row A Guest Module bus
10. Row B Guest Module bus
11. Hold audio input
12. USB control port
13. 100-240 VAC input
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THE ALL NEW GUEST MODULE™ CONTROL SURFACE
Up to eight Guest Module control surfaces
can be added to provide remote control of the
switch matrix over CAT5 cable. Guest Modules
are hot swap-pable without losing calls, and
feature line selection buttons that change color
to indicate call status. Guest Modules are available in GM1x6, GM2x6, and GM1x12 desktop
and rack mount versions. They feature durable
aluminum and steel construction with a sealed
silicone rubber keypad.
The “Hot-Swappable” capability is not a repair feature. On the contrary, we expect Guest
Modules to function for years without fail. The
hot-swappable feature speaks more about the
architecture of the system. Call control resides in
the Concierge switch, allowing Guest Modules
to be added and removed without losing calls.
This design allows you to simply add or move
Guest Modules during a show. Go ahead, add
a second control surface for a guest during the
morning show, or move an extra controller into
the news studio during elections.
The user interface is quite simple, with only a
few visual indicators to remember. You will immediately recognize the similarities to legacy
PBX systems:
Ringing=Flashing white;
Hold=Wink blue;
Talking=Solid white;
In Use=Solid red;
From here we add context sensitive call control, lighting function buttons only when
they are available options. The GM2x6
provides visual indication of calls that were put
on hold locally vs. those that were put on hold in
another studio. There are no special key combinations to remember. No “double press” or special sequences to learn. The control surface will
guide you through, presenting options as they
become available.
Our two favorite buttons are Previous and Next,
which light only when they are available options. Previous takes you to the last person that
you were talking to (provided they are still on
hold). Next takes you to the oldest call in the
queue.
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CHOOSE YOUR WEAPON
The first decision is whether you intend to conference two callers together, putting both calls on
the air simultaneously. This can be accomplished
with a low cost innkeeper 1x/1rx by allowing
the system to mix two calls together into one audio input on your console. Keep in mind that
you will not be able to adjust the level of the
caller’s voices independently if one caller should
prove quieter than the other. Innkeeper 2 uses
two separate digital hybrids to bring both callers into separate inputs on your console, while
providing the necessary cross-connections so everybody can hear each other.
If conferencing is not in your game plan, you
may wish to build your system with GM1x6 controllers to keep it simple. If you are building a
small system, the GM1x6 offers all the features
of the GM2x6 without the possible confusion
of monitoring the second half of the 2x6 switch
core, which may not even be in use (or at least
not just yet).
Add to the system whenever you would like.
Simply plug in additional Guest Modules,
up to four per hybrid bus. Two jacks on each
Guest module simplify wiring by allowing a
daisy-chain from one controller to the next.
Mix GM1x6 and GM2x6 controllers as you
wish. No system programming is required.
Guest Modules are simply control and display
interfaces, and can be added or removed
while the system is running without fear of
losing calls.
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SYSTEM EXAMPLES
ONE STUDIO: 1 HYBRID, 6 LINESSTUDIO+SCREENER: 1 HYBRID, 6 LINES