JK Audio Concierge 2x6 User Manual
Concierge™2x6
Switch Core
User Guide
JK Audio
Welcome
Thank Y ou
Thank you for purchasing the JK Audio Concierge 2x6 Switch Core. Please read
this guide for instructions on setting up and using your new product.
Getting Assistance
If you have technical or application questions,
call us M-F: 8:30am-5:00pm (CT)
In the US & Canada (Toll-Free)
800-552-8346
Email us at:
All other countries:
815-786-2929
support@jkaudio.com
Or check out our FAQ section for answers to common questions.
Limited Warranty
Concierge 2x6 is covered by a 2 year warranty to be free from defective
workmanship and materials. To obtain service, contact JK Audio by phone or
email for return authorization. Once authorized, you will carefully pack and ship
the faulty product and all accessories to us. You will pay for shipping to us and
we will pay for return back to you.
This warranty does not cover damages due to accident, weather, re, ood,
earthquake, misuse, unauthorized repairs or modications, or damages occurred
in shipping, only defective workmanship or materials.
There are no expressed or implied warranties which extend beyond the
warranty here made.
ii
Concierge™ 2x6 Switch Core
Contents
Contents
Overview 1
Getting to know your Concierge™ 2x6 2
Getting Connected 3
Installation Options 4
Installing 8
Conguring the Concierge™ 2x6
Auto-Ring, Auto-Drop, Slave DIP Switch Controls
Auto-Drop & Aux Phone Control 10
9
Compatibility 11
Technical Information 12
Declaration of Conformity 14
FCC Compliance 15
Contents
iii
STOP
Product Registration / Firmware Updates
Your Concierge system contains many advanced features, but we are constantly
looking for ways to improve. Product Registration allows us to keep you informed
of any rmware updates that become available in the future. Concierge allows
program updates through the USB port, using simple programming instructions.
Please register your purchase by sending an email to:
support@jkaudio.com
Subject: Product Registration
Be sure to include your serial number, name, email address and mailing address.
iv
Concierge™ 2x6 Switch Core
Introducing the Concierge™ 2x6
Overview
6 Phone Line jacks
2 Hybrid Connections
Hold Audio Input
Expandable to 2 x 12 Lines
The Concierge™ 2x6 switch core allows connection of two hybrids across six
phone lines. The switch matrix routes six incoming analog phone lines to either
one or two JK Audio innkeeper 1rx™ single channel Digital Hybrids, or one
innkeeper 2™ Digital Hybrid. A rmware upgrade is all that is required to make
most older model INN 1x/INN 1rx and INN 2 hybrids compatible with this new
system. See page 11 for innkeeper compatibility.
Concierge adds music on hold input, auxiliary phone integration, and intuitive
call control. The end result is a powerful, exible system featuring excellent call
screening capabilities, while allowing two studios to share the phone lines.
Two Concierge switch cores can be bridged together, providing six additional
phones lines for a 2 hybrid, 12 line system.
Up to eight Guest Module control surfaces can be added to provide remote
control of the switch matrix over CAT5 cable. Guest Modules are hot swappable
without losing calls, and feature line selection buttons that change color to
indicate call status. Guest Modules are available in GM1x6, GM2x6, and GM1x12
desktop and rack mount versions.
The smallest system consists of one Concierge switch core, one innkeeper 1rx,
and one Guest Module GM1x6 control surface.
LED Line Status Indicators
Front panel DIP Switches
Auto-Ring & Auto-Drop Controls
Overview
1
Getting To Know Your Concierge™ 2x6 Switch Core
1 2
1 2
Hybrid Remote
1
Guest Modules
1/A
JK Audio, Inc.
2
Front
JK Audio
TM
TM
Switch Core 2x6
Power Auto-Drop
1 2 3 4 5 6
Back
TM
2x6 Switch Core
123456
JK Audio
Phone Lines
TM
TM
Switch Core 2x6
Phone Ports
1/A
Hybrid Aux
Power Auto-Drop
2/B
Hybrid Aux
1 2 3 4 5 6
Phones
1 2 3 4 5 6
Line LEDs
Each phone line port features dedicated ring detect, line current detect, polarity
reversal detect, line presence, and hold circuit. Front panel LEDs indicate various
line states. A green Line LED indicates the line is o-hook and properly wired,
while a red Line LED indicates the line is o-hook but reverse wired. In most
cases, reverse wiring will not aect system operation. The only exception is
during innkeeper 1x/1rx conferencing, where both lines are electrically bridged
together. Two lines of dierent polarity cannot be joined in a conference. It is
advised to go through each line to ensure a properly wired connection.
The Concierge front panel Line LEDs indicate when a phone line is taken o-
hook through the Concierge system. These LEDs do not indicate when a phone
line is already o-hook outside the system, or if the line is disconnected or out of
service.
Bridge
Expansion Bus
Data
Bridge
2
Concierge™ 2x6 Switch Core
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