Jiangmen Dascom Computer Peripherals VP4200 Users Manual

Printek LLC

3515 Lakeshore Dr.

St. Joseph, MI 49085

269-925-3200

www.printek.com

Printek, LLC. A Company.

Part Number 7685 Rev A

VehiclePro 420

Operator’s Manual

ii www.printek.com | P: 800.368.4636 | E: [e-mail]

FCC Part 15 Class B

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with Canadian and FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be co­located or operating in conjunction with any other antenna or transmitter.

Part 15.21 Caution: Changes or modifications not expressly approved by Printek, Inc. could void the user’s authority to
operate the equipment.

Canadian Department of Communications Radio Interference Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two
conditions: 1) this device may not cause interference; 2) this device must accept any interference, including
interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter
by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be
so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication. Maximum power output plus maximum antenna gain of the EUT is: 4.5W/m2 , Limit is 10Wm2.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement. Conformément à la réglementation d'Industrie Canada, le présent émetteur radio
peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par
Industrie Canada.

Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas
l'intensité nécessaire à l'établissement d'une communication satisfaisante. La puissance de sortie maximale plus
gain d'antenne maximal du EUT est : 4.5W/m

2

Limite est 10W/m

2

Acknowledgments:
Printek is a registered trademark of Printek, LLC

iii www.printek.com | P: 800.368.4636 | E: [e-mail]

Zebra, CPCL and ZPL are registered trademarks of Zebra Technologies

Wi-Fi is a registered trademark of the Wi-Fi Alliance
Windows is a registered trademark of Microsoft Corporation
All other trademarks are the property of their respective owners.

Read all set up and operating instructions before proceeding with operation. Do not operate in an enclosure unless properly

ventilated. Do not operate near a heat source.

Lesen Sie vor der Inbetriebnahme die Aufbau- und Bedienungsanleitung Betreiben Sie den Drucker nicht in einem kleinen,
geschlossenen Raum, es sei denn dieser wird ordnungsgemäß belüftet. Nehmen Sie den Drucker nicht in der Nähe einer Wärmequelle in
Betrieb

No user-serviceable parts inside. Refer service or repairs to a qualified service professional. Use of genuine Printek replacement
parts is required to warrant proper, safe operation. Any alteration or modification of this device voids the user warranty and may make the
product unsafe to operate. The print head and motors get hot during use. Wait until they cool before touching them. Make certain the printer
is disconnected from AC power before removing any covers or performing any required cleaning or maintenance. Connecting this printer
to an ungrounded receptacle can result in electrical shock. Never place the printer near inflammable or explosive substances. Do not
operate near liquid or spill liquid into the printer at any time.

Enthält keine Teile, die vom Bediener instandgesetzt werden können. Bitte wenden Sie sich bei Instandsetzung oder Reparatur an
qualifiziertes Kundendienstpersonal. Die Verwendung von echten Printek Ersatzteilen ist notwendig, um ordnungsgemäßen, sicheren
Betrieb zu gewährleisten. Änderungen oder Modifikationen dieses Geräts machen die Garantie ungültig und können den sicheren Betrieb
des Produkts gefährden. Während des Druckens werden Druckerkopf und Motoren heiß. Warten Sie, bis sich die Teile abgekühlt haben,
bevor Sie sie berühren. Vergewissern Sie sich, dass der Drucker nicht mehr an die Stromquelle angeschlossen ist, bevor Sie Abdeckungen
abnehmen oder das Gerät reinigen bzw. warten. Schließen Sie diesen Drucker nicht an eine ungeerdete Steckdose an; dies kann zum
Elektroschock führen. Setzen Sie den Drucker niemals in die Nähe von feuer- oder explosionsgefährlichen Stoffen. Betreiben Sie den
Drucker nicht in der Nähe von Flüssigkeiten und lassen Sie keine Flüssigkeiten in den Drucker gelangen.

Specifications are subject to change without notice.

1 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: [e-mail]

TABLE OF CONTENTS

Introduction .................................................................................................................................................................... 2

Printer Features ............................................................................................................................................................. 3

Quick Start Instructions .................................................................................................................................................. 4

A. Paper Load ........................................................................................................................................................ 4

B. Cable Installation ............................................................................................................................................... 5

C. Printer Installation .............................................................................................................................................. 6

D. Status Indications – Patterns & Meanings ......................................................................................................... 7

E. Performing a Printer Self-Test ........................................................................................................................... 7

Integrating the Printer into your Business Applications Step by Step – Creating a Link from Host to Printer................ 8

Print Drivers ............................................................................................................................................................... 8

A. Windows Laptop/Desktop .................................................................................................................................. 8

I. USB ............................................................................................................................................................. 8

B. Android Tablets and Smartphones .................................................................................................................... 8

C. Apple Tablets and Smartphones ....................................................................................................................... 8

D. Windows Tablets and Smartphones .................................................................................................................. 8

Configuration ................................................................................................................................................................. 9

A. Connectivity Parameters ................................................................................................................................. 10

B. Image Parameters ........................................................................................................................................... 14

C. Device Config .................................................................................................................................................. 15

D. Fonts ............................................................................................................................................................... 17

E. Graphics .......................................................................................................................................................... 17

F. Update Printer Firmware, Upload Files to Printer Memory .............................................................................. 18

G. Reset Printer Configuration to Factory Defaults (Safe Mode) ......................................................................... 19

Media ........................................................................................................................................................................... 19

A. Standard Media ............................................................................................................................................... 19

B. Black Mark Media Position .............................................................................................................................. 19

Maintenance and Troubleshooting ............................................................................................................................... 20

A. Cleaning .......................................................................................................................................................... 20

B. Troubleshooting ............................................................................................................................................... 20

I. Error Conditions ......................................................................................................................................... 20

II. Other Problems .......................................................................................................................................... 21

C. Obtaining Service ............................................................................................................................................ 22

APPENDIX ................................................................................................................................................................... 23

A. Appendix A – VehiclePro 420 Printer Specifications ....................................................................................... 23

Glossary of Terms ....................................................................................................................................................... 24

Index ............................................................................................................................................................................ 26

2 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: [e-mail]

Introduction

Thank you for purchasing a Printek VehiclePro 420 Model Series mobile thermal printer. Each printer
is shipped with a Quick Start Guide, and one roll of receipt paper.

The VehiclePro series offers a variety of configurations to suit any printing environment. The 420

Model prints on receipt paper supplied in roll form up to 4.125 inches wide and includes “black mark”

sensing capabilities on the printed side of the media. Standard interface is USB. All models also
support an optional internal WI-FI interface. Complete specifications may be found in Appendix A –

VehiclePro 420 Printer Specifications.

Please visit www.printek.com to download latest printer drivers and manuals.
The remainder of this manual focuses on preparing the printer for initial use and tasks that will be

encountered during everyday use. Maintenance and Troubleshooting describes how to maintain the
printer for optimal performance and has information on how to diagnose any problems that may occur.

Printek recommends using genuine Printek supplied media and accessories.

3 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: [e-mail]

Printer Features

Power Button Status Indicators Paper Feed Button Paper Door Release Tear Bars

Your VehiclePro 420 features:

• Easy-to-read control face and simple drop-in paper loading

• Quickly prints a wide variety of tickets, and receipts

• IP54 rated for water and dust resistance

• Extensive fonts, character sets, barcodes, and graphic capabilities

• Compatible with Windows, WindowsMobile, Android

• Emulations that allow the printer to be a drop-in replacement for nearly any mobile printer

For detailed specifications reference Appendix A – VehiclePro 420 Printer Specifications.

4 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: [e-mail]

Quick Start Instructions

A. Paper Load

Push paper door release, pull out drawer, drop in paper roll and route through door as shown.

Printouts can be torn off in either direction.

5 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: [e-mail]

B. Cable Installation

Printek provides a single 9-pin D-connector that plugs into the back of the VP420 printer. This
connection provides for both data communication and power to the printer. The cable has a
USB-A connection to plug into the host. The cable has two unterminated power wires coming
out of the connector. The positive cable is marked with red.

The Red labeled wire in the power cable may be connected to a 9-32 VDC source and the Black
wire is to be connected to vehicle ground. The printer’s power input is internally fused, but may
be connected to a fused circuit that is capable of providing at least 5A.

Data/Power Connector Pin Assignments

Pin

Description

1

USB Ground

2

D-

3

D+

4

USB +5V

5

Power Ground

6

USB Shield*

7

NC

8

Power (9-32 VDC)

9

NC

6 www.printek.com | P: 800.368.4636 | F: 269.925.8539 | E: [e-mail]

C. Printer Installation

To complete the installation, secure the data/power cable connector to the back of the printer,
insert the printer into the dash/console.