Read the following instructions thoroughly before starting up your printer.
• Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
• Keep this Operator’s Manual in a place which is easily accessible at all times.
• Place the printer on a solid and even base so that it cannot fall.
• Never place the printer in the vicinity of inflammable gas or explosive substances.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Always disconnect the printer from the mains before opening the device to perform maintenance work or
remedy errors.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Keep all liquids away from the printer.
• Protect the printer from shock, impact and vibration.
• Make sure that the printer and computer are switched off before connecting the data cable.
• The print head will become very hot during printing; avoid contact with the print head after printing has
finished.
• Do not perform any operation or action in any way other than those provided in this manual. When in
doubt, contact your dealer or your customer support.
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Wichtige Sicherheitshinweise (German)
Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen.
xFühren Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie
immer einen qualifizierten Servicetechniker.
x Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
x Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann.
x Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven
Stoffen auf.
x Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
x Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker
an der Steckdose ziehen.
x Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
x Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
x Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
x Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel
angeschlossen wird.
xDer Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen
lassen.
xWeichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab.
Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.
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Consignes importantes de sécurité (French)
Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.
xNe jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un
dépanneur qualifié.
x Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
x Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de substances
explosives.
x Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
x Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et toujours
débrancher le connecteur secteur de la prise murale.
xNe pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la
poussière.
x Ne pas mettre l’imprimante en contact avec des liquides.
x Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
x S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de données.
x La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir quelques
instants avant d’y toucher.
xN'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel. En cas
de doute, veuillez contacter votre distributeur ou service après-vente.
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Indicazioni di sicurezza importanti (Italian)
Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.
Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di
assistenza qualificato.
x Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
x Collocare la stampante su una superficie stabile, per evitare che cada a terra.
x Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
x Collegare la stampante a una presa di corrente con tensione adeguata.
x Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il
connettore di rete dalla presa.
x Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
x Evitare il contatto della stampante con liquidi.
x Non esporre la stampante a colpi, scosse o vibrazioni.
x Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati.
x Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario opportuno
quindi lasciarla raffreddare qualche istante.
xNon eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In
caso di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.
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Instrucciones de seguridad importantes (Spanish)
Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.
Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de servicio
calificado.
x Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
x Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
x Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias explosivas.
x Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
x Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de
alimentación del enchufe.
x No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
x No ponga la impresora en contacto con fluidos.
x Nunca exponga la impresora a sacudidas, choques o vibraciones.
x Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos.
x La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo algún
tiempo antes de tocarla.
xNo permita que se realice cualquier operación o acción de una forma diferente a lo que se señala en el
manual. En caso de duda, póngase en contacto con su comerciante o con su servicio post-venta.
Instruções Importantes sobre Segurança (Portuguese)
Leia as instruções de segurança antes de usar a impressora.
x Consulte sempre um técnico qualificado para executar uma reparação .
x Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
x Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias
explosivas.
x Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.
x Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.
x Não exponha a impressora a temperaturas altas ou luz solar direta.
x Não aproxime substâncias líquidas da impressora.
x Proteja a impressora de choques, impactos e vibrações.
x Desligue a impressora e o computador antes de conectar o cabo da rede.
x A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de tocá-la.
x Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,
contate seu revendedor ou companhia de serviço.
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Önemli Güvenlik Talimatları (Turkish)
Lütfen, yazıcıyı iúletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.
xBakım ve tamir çalıúmalarını kesinlikle ve hiçbir surette kendi baúınıza yapmayın; her zaman kalifiye bir
uzman servis-teknisyenine haber verin.
x Yazıcıyı, üzerinden yere düúmesi mümkün olmayacak sabit ve düz bir zemine yerleútirin.
x Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren nesnelerin
yakınına koymayın.
x Yazıcı akım kablosunu sadece do÷ru gerilime sahip bir prize takın.
x Yazıcıyı úebeke a÷ından ayırmak istedi÷inizde, yazıcıyı kapatın ve a÷-fiúi
x Yazıcıyı ne yüksek ısılı ne de do÷rudan güneú ıúı÷ına ve toza mâruz kalan mekânlarda bulundurun.
x Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır.
x Yazıcı hiçbir sarsıntıya, darbeye veya titreúime mâruz kalmamalıdır.
x Veri kablosu ba÷lanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin
olmalısınız.
x Yazıcının baúı basma esnasında yüksek ısıya ulaúıyor
so÷umasını bekleyin.
x Yazıcının iúletimi ve kullanımında bu dokümantasyondaki talimatların hiç dıúına çıkmayın. Sorunlu
görünen hususlarda lütfen imâlatçınıza veya müúteri hizmetleri servisinize baúvurun.
. Bu yüzden lütfen dokunmadan önce kısa süre
ni her zaman prizden çıkartın.
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TRADEMARK ACKNOWLEDGEMENTS
“IBM” is a trademark of International Business Machines Corporation.
“EPSON” is a trademark of Epson America Incorporated.
“DEC” is a trademark of Digital Equipment Corporation.
“Centronics” is a trademark of Centronics Data Computer Corporation.
“DOS” is a trademark of Microsoft Corporation.
“SAP” is a trademark of SAP AG.
“Windows”, “Windows 7”, “Windows 95”, “Windows 98“, “Windows NT”, “Windows 2000”, “Windows 2003/2008
Server”, “Windows XP” and “Windows Vista” are trademarks of Microsoft Corporation.
All other product names and company names appearing in this manual are the registered trademarks or
trademarks of the individual companies.
PLACING THE PRINTER ........................................................................................................................................2
2 SETTING UP PRINTER.................................................................................................................................... 4
Offline State ............................................................................................................................................................ 17
Power-On State ...................................................................................................................................................... 19
LANGUAGE SETUP ............................................................................................................................................20
SYSTEM SETUP ................................................................................................................................................21
CHANGE PIN FUNCTION ....................................................................................................................................35
PRINT QUALITY PROBLEMS AND SOLUTIONS....................................................................................................... 41
PAPER HANDLING PROBLEMS AND SOLUTIONS ...................................................................................................42
OPERATING PROBLEMS AND SOLUTIONS ............................................................................................................ 42
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ERROR INDICATIONS ON LEDS ..........................................................................................................................43
USB INTERFACE ...............................................................................................................................................51
10 CHARACTER SETS & CODE PAGES ........................................................................................................52
CHARACTER SETS ............................................................................................................................................52
INTERNATIONAL CHARACTER SETS ..................................................................................................................... 54
INTERNATIONAL CHARACTER SET COMMANDS....................................................................................................54
CHARACTER TABLES ......................................................................................................................................... 55
x Place your packaged printer on a solid base.
x Make sure that the “Up” symbols point in the correct direction.
x Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging
material.
xCheck the printer for any visible transport damage and missing items. If you find any transport damage
or if any accessories are missing, please contact your dealer. The following items should be included:
o Printer
o Paper feed knob
o Paper feed tray
o Power cord
o Ribbon cartridge
o CD-ROM
o Installation Guide
Remove the packaging materials from the printer as follows:
1. Remove the tape on the paper feed lever.
2. Remove other visible tape on the printer.
3. Open and remove the top cover of the printer.
4. Remove the shipping cardboard from around the print head.
5. On the left and right sides, remove the protective foam inserts.
6. Install the paper feed knob.
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Placing the Printer
Place the printer on a solid, flat, stable surface; ensuring that the printer is positioned in such a way that it
cannot move, and that there is easy access to the control panel and paper input devices. Also ensure that there
is enough space for sufficient ventilation and for the printed output.
When selecting the printer location, observe the following additional instructions:
x Never place the printer near to any flammable gas or explosive substances.
x Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a window, protect it
from the sunlight with a curtain.
xWhen connecting a computer to the printer, make sure the maximum recommended cable length is not
exceeded.
x Ensure sufficient distance between the printer and any heating devices/radiators.
x Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid exposure to dusty
environments.
xIt is recommended the printer is installed in a position which reduces noise exposure to the work place
during printing.
xThe socket-outlet shall be installed near the equipment and shall be easily accessible.
Printer Components
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Component Function
Gap Lever
Paper Guides
Print Head
Cover
Control Panel
Paper Feed Lever
Paper Feed Knob
Power Switch
Ribbon Cartridge
Ribbon Frame
Tractors
Power Receptacle
Interface
Controls printing impact or density.
Adjusts the print gap lever according to the thickness of paper.
Adjusts positioning of single sheet paper.
24-pin printing mechanism
Protects print head and other components inside, and reduce noise.
Shows printer status, for printer setup.
Two positions: = continuous forms; = single sheet paper
Manual feed or vertical positioning of paper
Power printer ON or OFF
Install ribbon in the printer.
For guiding ribbon installation on print head.
For feeding and adjustment of continuous forms.
Connects power cord to the printer.
Connects interface cables from the host.
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2 Setting Up Printer
Install Ribbon
1. Ensure the power to the printer is off and the print gap lever “A” is set to the furthest open position. Move
the carriage to the centre of the print platen.
2. Install the recess positions
3. Press the ribbon frame
4. Turn the ribbon knob
to ensure the carriage and ribbon fabric can move smoothly.
5. Ensure the print gap lever “A” is set to the original position.
6. Close the printer’s top cover. When printer is in operation, ensure the printer’s top cover is closed to keep
the noise level to a minimum.
c on the ribbon cassette into the printer mounting.
d onto the print head.
e in clockwise direction until the ribbon fabric is taut. Move the carriage left and right
Notes on Ribbon Cartridge Removal:
1. Eject any paper loaded in the printer.
Turn off the printer power.
2.
Open and remove the top cover.
3.
Lift up the tear bar.
4.
5. Set the gap lever to the most open position labeled “RIBBON”.
6. Move the carriage to the middle. Be careful not to touch the print head if printing had just been performed,
as the print head may be hot.
7. Remove the blue ribbon frame from the print head.
8. Use fingers to take hold of the handle on the ribbon cartridge firmly, and lift the cartridge upwards to unlatch
it. Some force may be needed to unlatch the cartridge.
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Install the Single Sheet Feeder
Install the single sheet feeder into the rear of the printer.
Connecting the Interface Cable
The 36-pin Centronics parallel and USB ports are located at the rear of the printer. IMPORTANT: Make sure the
printer and the computer are switched off before connecting or disconnecting the interface cable to prevent
electrical damage to the interface ports.
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Connecting the Mains Power
Checking the printer voltage
Make sure that the device has been set according to your country’s power supply voltage. To do this, check the
rating plate at the back of the printer. Contact your dealer if the setting is incorrect.
Never switch on the printer if the voltage setting is incorrect; this may result in electrical
damage to the printer.
Make sure that the power switch
“A”, located to the right side of the
printer, is in the “O” (off) position.
Connect the power cord to the
power inlet of the printer. Connect
the power cord plug to a mains
socket. Switch on the printer.
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Installing the Windows Driver
(Windows 2000/2003/2008 Server/XP/Vista/7)
1. Your printer CDROM comes with
Windows drivers. Go to the Drivers
folder and run the Installer
“DriverSetup.exe”. You will see the
screen on the right. Click “Next” to
continue.
2. A list of ports available on your
system will be displayed as shown
on the right. Choose the desired
port to use. Click “Next” to
continue.
3. Select the desired printer model
as shown on the right. Click “Next”
to continue.
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4. Here you can choose whether to
set the driver as the system
default driver, and whether you
want to print the Test Page after
installation is completed. If the
driver had been installed before,
it would be listed in the white box
on the right. Select the listed
driver (if any) if you want to
replace it; otherwise a copy of
the driver will be installed. Click
“Next” to continue.
5. Click “Finish” to start the
installation process.
6. If the driver is not yet Microsoft
Certified, the message on the right
would appear. Click “Continue
Anyway”. (As we continue to
expand our product portfolio, not all
of our drivers may be certified yet.
Please check our website
www.dascom.com
certified drivers.)
for the latest
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7. Installation in progress.
8. After installation is completed
successfully, you will see the
message on the right.
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3 Paper Installation Guide
The printer can handle either single sheets or continuous forms. Single sheets, also called cut sheets, include
envelopes and non-continuous, multipart forms. Continuous forms include labels and multipart forms fed into
the printer using the forms tractors. The printer is able to print 1~5 plies multipart paper.
Do not load paper that has been folded or is damaged, wrinkled, or curled.
Adjusting the Print Gap Lever
The print gap lever is on the left side of the printer. Take care to adjust the print gap lever to a suitable position
whenever you change the number of copies being printed. Using the wrong print gap may cause print head
damage or paper jams.
2
Paper type Weight (g/m
Single sheet
2-ply
3-ply
4-ply
5-ply
Change ribbon ---Above 0.45
There are 2 paper feed modes: friction feed and tractor feed.
52100 0.060.12
4052 0.120.14
4052 0.170.22
4052 0.230.27
4052 0.280.33
) / ply Thickness (mm) Gap lever position
Friction Feed Handling
1. Move the paper-feed lever forward to “ ” for friction feed mode.
2. Adjust the print gap lever if necessary.
10
1PЊ2P
3PЊ4P
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3. Raise the single sheet feeder until it locks into its mounting. Align the left paper guide with the mark on the
left of the single sheet feeder. Adjust the right paper guide to the width of the paper used.
4. Insert a sheet of paper. Make sure that the bottom edge of the paper engages snugly with the platen.
5. The paper should advance automatically to the print position. The printer is now ready to print in the online
state.
Paper Guides
Tractor Feed Handling
1. Move the paper-feed lever backward to “ ” for continuous paper position.
2. Adjust the print gap lever if necessary.
3. Raise the tractor doors and fit the first 3 paper holes onto the left tractor pins. Close the left tractor door. In
the same way, install the paper on the right tractor.
4. Adjust the right tractor to the width of the paper until the paper is flat. Do not stretch the paper too taut.
Push the right lock lever down to secure the right tractor in place.
5. Press theǏLoad/Ejectǐkey to load the paper to the starting print position. The printer is now ready to print
in the online state.
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Continuous Paper Placement
1. Place the printer on a solid base. The minimum suitable height of the solid base is 75 cm.
2. Left and right positioning: The direction of continuous paper should be parallel with the paper guide. The
tolerance should be less than 3 cm
.
3. Front and back positioning: The distance between the rear of printer and the wall should be more than 60
cm. To avoid paper jam, the distance between the continuous paper and the edge of desk should be 10~15
cm.
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4 Control Panel Operation
There are 5 switches S1~S5 and 10 LEDs L1~L10. The meaning and application of each switch and LED
are described below.
LED Indicators
“Power/Paper Out” LED:
On: Power on
Flashing: Paper out
Flashing + buzzer: Paper jam
“Online” LED:
On: The printer is in online state and ready to receive data from the computer.
Off: The printer is in offline state and cannot receive data.
“Pitch” LEDs:
On: Indicates the selected pitch.
“Font” LEDs:
On: Indicates the selected font.
Control Panel Keys
“Online” Key:
This key switches the printer between online and offline states. Printing is stopped when the printer is
switched to offline state. When printer is switched to online state again, printing will resume.
“Load/Eject” Key:
When paper is loaded, pressing this key will eject the paper (single sheet mode) or park the paper
(continuous paper mode). When paper is not loaded, pressing this key will load the paper to the starting
print position.
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“LF/FF” Key:
Pressing this key will feed paper one line forward. By holding down this key, the printer will initially feed a
few lines, then perform a form feed (continuous paper mode) or eject the form (single sheet mode).
“Tear Off” Key:
When online, this key will move any loaded continuous paper to the tear-off position. When offline, this key
is used to select the desired pitch.
“Font” Key:
When offline, this key is used to select the desired font.
Table 4.1
Switch Top Label Bottom Label
S1 Font Clear/Reset
S2 Tear Off Pitch
S3LF/FFMicro Feed Down
S4Load/Eject Micro Feed Up
S5 Online -
Table 4.2
LED Function
L1 Draft
L2 Sans Serif
L3 Prestige
L4 Others
L1, L2 Roman
L2, L3 Courier
L3, L4 Script
L510CPI / Tear Off
L6 15CPI
L7 20CPI
L8 PS
There are 3 states of operation: Online, Offline and Power On.
In the Online state, the keys provide the following functions: Go to Tear Off position, Line Feed/Form feed,
Load/Eject, and switch to Offline state.
In the Offine state, the keys provide the following functions: Font select, Pitch select, Line Feed/Form feed,
Load/Eject, and switch to Online state, micro feed, control PE (paper error) sensitivity, clear buffer and restore
factory defaults.
To enter the Power On state, the user holds down a key or a combination of keys while powering up the printer.
This state provides the following functions: Main Menu setup, Hex-dump, print Main Menu, access Service
Menu, adjust page margins, restore factory defaults, and firmware update.
The followings describe the 3 states in details.
Legend:
[A] = press and hold switch A
{B} = press and then release switch B
[A]+ {B} = press switch B while holding A
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Online State
Function Name
Online{S5} L10 Toggles between Online and Offline states
Load/Eject {S4} -
LF{S3}- Feeds a line with every press of S3.
FF [S3] -
Tear Off {S2} L5 flashing
Switch
Operation
LED Function Description
x Load: Automatically loads the paper (according to path
selection) when no paper is on the platen.
x Eject: For rear tractor, it retracts the form from the
platen to allow users to install cut sheets. (NOTE:
Users have to toggle the path selection lever.)
For cut sheets, it ejects the form on the platen.
By holding S3, the printer initially feeds a few lines; then
feeds the form to the next TOF for rear tractor or ejects
the form for cut sheets.
This is valid for tractor mode only. It feeds the form to the
tear-off position. After tearing off the form, printing starts
on the next TOF by:
x pressing S2 once, or
x receiving print data from the host.
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