Read the following instructions thoroughly before starting up your printer.
• Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
• Keep this Operator’s Manual in a place which is easily accessible at all times.
• Place the printer on a solid and even base so that it cannot fall.
• Never place the printer in the vicinity of inflammable gas or explosive substances.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Always disconnect the printer from the mains before opening the device to perform maintenance work or
remedy errors.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Keep all liquids away from the printer.
• Protect the printer from shock, impact and vibration.
Make sure that the printer and computer are switched off before connecting the data cable.
• The print head will become very hot during printing; avoid contact with the print head after printing has
finished.
• Do not perform any operation or action in any way other than those provided in this manual. When in
doubt, contact your dealer or your customer support.
The device and mains-socket must all times be easily accessible.
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Wichtige Sicherheitshinweise (German)
Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen.
• Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer
einen qualifizierten Servicetechniker.
• Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
• Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann.
• Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven Stoffen
auf.
• Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
• Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker
an der Steckdose ziehen.
• Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
• Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
• Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
• Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel
angeschlossen wird.
• Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen
lassen.
• Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab.
Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.
• Maschinenlärminformations – Verordnung – 3.GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A)
oder weniger gemäß EN ISO 7779.
Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.
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Consignes importantes de sécurité (French)
Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.
• Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un
dépanneur qualifié.
• Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
• Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de substances
explosives.
• Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
• Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et toujours
débrancher le connecteur secteur de la prise murale.
• Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la poussière.
• Ne pas mettre l’imprimante en contact avec des liquides.
• Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
• S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de données.
• La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir quelques
instants avant d’y toucher.
• N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel. En cas
de doute, veuillez contacter votre distributeur ou service après-vente.
Le dispositif et la prise principale doivent toujours être accessibles facilement.
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Indicazioni di sicurezza importanti (Italian)
Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.
• Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di
assistenza qualificato.
• Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
• Collocare la stampante su una superficie stabile, per evitare che cada a terra.
• Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
• Collegare la stampante a una presa di corrente con tensione adeguata.
• Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il
connettore di rete dalla presa.
• Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
• Evitare il contatto della stampante con liquidi.
• Non esporre la stampante a colpi, scosse o vibrazioni.
• Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati.
• Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario opportuno
quindi lasciarla raffreddare qualche istante.
• Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In caso
di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.
Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.
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Instrucciones de seguridad importantes (Spanish)
Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.
• Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de
servicio calificado.
• Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
• Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
• Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias explosivas.
• Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
• Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de
alimentación del enchufe.
• No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
• No ponga la impresora en contacto con fluidos.
• Nunca exponga la impresora a sacudidas, choques o vibraciones.
• Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos.
• La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo algún
tiempo antes de tocarla.
• No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala en el
manual. En caso de duda, póngase en contacto con su comerciante o con su servicio post-venta.
El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.
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Правила по технике безопасности. (Russian)
Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера.
• Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о
неисправностях квалифицированным сервисным техникам.
• Данная инструкция должна быть всегда доступна каждому пользователю.
• Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол.
• Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых веществ.
• Включайте принтер в розетку только с соответствующим напряжением.
•
Если Вы хотите
выньте штекер из розетки.
• Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли.
• Не допускайте попадания жидкости на принтер.
• Нельзя подвергать принтер тряске, ударам и вибрации.
отключить принтер от напряжения, сначала выключите принтер сам и затем
• Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с
компьютером.
• Печатающая головка нагревается во время работы принтера
прежде чем дотронуться до нее.
• Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают неясности,
обращайтесь с вопросами к Вашим продавцам или в сервисный центр.
Устройство и розетка должны быть всегда легко доступна.
. Поэтому п
одождите какое-то время,
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Instruções Importantes sobre Segurança (Portuguese)
Leia as instruções de segurança antes de usar a impressora.
• Consulte sempre um técnico qualificado para executar uma reparação .
• Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
• Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias
explosivas.
• Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.
• Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.
• Não exponha a impressora a temperaturas altas ou luz solar direta.
• Não aproxime substâncias líquidas da impressora.
• Proteja a impressora de choques, impactos e vibrações.
• Desligue a impressora e o computador antes de conectar o cabo da rede.
• A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de tocá-la.
• Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,
contate seu revendedor ou companhia de serviço.
A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.
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Önemli Güvenlik Talimatları (Turkish)
Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.
• Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiyebir
uzman servis-teknisyenine haber verin.
• Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.
• Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren nesnelerin
yakınına koymayın.
• Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın.
• Yazıcıyı şebeke ağından ayırmak istediğinizde, yazıcıyı kapatın ve ağ-fişini her zaman prizden çıkartın.
• Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun.
• Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır.
• Yazıcı hiçbir sarsıntıya, darbeye veya titreşime mâruz kalmamalıdır.
• Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalıolduklarından emin olmalısınız.
• Yazıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzden lütfen dokunmadan önce kısa süre
soğumasını bekleyin.
• Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın. Sorunlu
görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri servisinize başvurun.
Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir.
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TRADEMARK ACKNOWLEDGEMENTS
“IBM” is a trademark of International Business Machines Corporation.
“EPSON” is a trademark of Epson America Incorporated.
“DEC” is a trademark of Digital Equipment Corporation.
“Centronics” is a trademark of Centronics Data Computer Corporation.
2.2 Install the Single Sheet Feeder ........................................................................................................................ 5
2.3 Connecting the Interface Cable ........................................................................................................................ 5
2.4 Connecting the Mains Power ............................................................................................................................ 6
2.5 Installing the Windows Driver ........................................................................................................................... 7
3 Paper Installation Guide ........................................................................................................................... 10
3.1 Adjusting the Print Gap Lever ......................................................................................................................... 10
3.4 Continuous Paper Placement ......................................................................................................................... 12
4 Control Panel Operation ........................................................................................................................... 13
4.1 LED Indicators .................................................................................................................................................. 13
4.2 Control Panel Keys .......................................................................................................................................... 14
4.4 Online State ....................................................................................................................................................... 16
4.5 Setup State ........................................................................................................................................................ 17
4.6 Power-On State ................................................................................................................................................ 17
5.1 System Setup .................................................................................................................................................... 19
5.2 Paper Setup ...................................................................................................................................................... 20
5.4 Character Setup ................................................................................................................................................ 22
5.5 Other Setup ....................................................................................................................................................... 23
5.5.1 German (Deutsch)................................................................................................................................... 23
5.5.3 Italian (Italiano) ........................................................................................................................................ 26
5.5.4 French (Français) .................................................................................................................................... 28
6 Customized Form ...................................................................................................................................... 39
6.1 Customize Cut Sheet Form Length ............................................................................................................... 39
7.2 Cleaning and Vacuuming the Printer ............................................................................................................. 43
7.3 Cleaning the Paper Rollers ............................................................................................................................. 44
9 General Specifications .............................................................................................................................. 52
10.2 USB Interface .................................................................................................................................................. 56
11 Character sets & Code Pages ................................................................................................................ 58
11.1 Character Sets ................................................................................................................................................ 58
12 Control Codes Summary ........................................................................................................................ 89
12.1 Epson Emulation Command List .................................................................................................................. 89
12.2 IBM Emulation Command List ...................................................................................................................... 91
Symbols used Important information is highlighted in this manual by
two symbols.
CAUTION highlights information which must be
observed in order to prevent injuries to user and
damage to the printer.
NOTE highlights general or additional information
about a specific topic.
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1 Unpacking Guide
1.1 Unpacking the Printer
1. Place your packaged printer on a solid base.
2. Make sure that the “Up” symbols point in the correct direction.
3. Open the packaging, lift the printer out of the cardboard box and remove the remaining
packaging material.
4. Check the printer for any visible transport damage and missing items. If you find any
transport damage or if any accessories are missing, please contact your dealer. The
following items should be included:
o Printer
o Paper feed knob
o Sheet feeder
o Power cord
o Ribbon cartridge
o CD-ROM
o Installation Guide
Remove the packaging materials from the printer as follows:
1-2. Open and remove the top covers of the printer.
3. Remove the shipping cardboard from around the print head.
4. Install the paper feed knob.
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1.2 Placing the Printer
Place the printer on a solid, flat, stable surface; ensuring that the printer is positioned in such
a way that it cannot move, and that there is easy access to the control panel and paper input
devices. Also ensure that there is enough space for sufficient ventilation and for the printed
output.
When selecting the printer location, observe the following additional instructions:
1. Never place the printer near to any flammable gas or explosive substances.
2. Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near
a window, protect it from the sunlight with a curtain.
3. When connecting a computer to the printer, make sure the maximum recommended
cable length is not exceeded.
4. Ensure sufficient distance between the printer and any heating devices/radiators.
5. Avoidexposing the printer to extreme temperature or air humidity fluctuations. Avoid
exposureto dusty environments.
6. It is recommended the printer is installed in a position which reduces noise exposure to
the work place during printing.
7. The socket-outlet shall be installed near the equipment and shall be easily accessible.
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Gap Lever
Adjusts the print gap lever according to the thickness of paper.
Paper Guides
Adjusts positioning of single sheet paper.
Print Head
9-pin printing mechanism
Cover
Protects print head and other components inside, and reduce noise.
Control Panel
Shows printer status, for printer setup.
Paper Feed Lever
Two positions: = continuous forms; = single sheet paper
Paper Feed Knob
Manual feed or vertical positioning of paper.
Power Switch
Power printer ON or OFF
Ribbon Cartridge
Install ribbon in the printer.
Ribbon Guide
For guiding ribbon installation on print head.
Tractors
For feeding and adjustment of continuous forms.
Power Receptacle
Connects power cord to the printer.
Interface
Connects interface cables from the host.
1.3 Printer Components
Component
Function
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2 Setting Up Printer
2.1 Install Ribbon
Switch printer off during ribbon installation.
1. Ensure the power to the printer is off and the print gap lever “A” is set to the furthest
open position. Move the carriage to the centre of the print platen.
2. Install the recess positions ①-② on the ribbon cassette into the printer mounting.
3. Press the ribbon frame ③ onto the print head.
4. Turn the ribbon knob ④ in clockwise direction until the ribbon fabric is taut. Move the
carriage left and right to ensure the carriage and ribbon fabric can move smoothly.
5. Ensure the print gap lever “A” is set to the original position.
6. Close the printer’s cover. When printer is in operation, ensure the printer’s cover is
closed to keep the noise level to a minimum.
Notes on Ribbon Cartridge Removal:
1. Eject any paper loaded in the printer.
2. Turn off the printer power.
3. Open and remove the cover.
4. Set the gap lever to the most open position labeled “RIBBON”.
5. Move the carriage to the middle. Be careful not to touch the print head if printing had just
been performed, as the print head may be hot.
6. Remove the ribbon frame from the print head.
7. Use fingers to take hold of the handle on the ribbon cartridge firmly, and lift the cartridge
upwards to unlatch it. Some force may be needed to unlatch the cartridge.
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2.2 Install the Single Sheet Feeder
Install the single sheet feeder into the rear of the printer.
2.3 Connecting the Interface Cable
The 36-pin Centronics parallel and USB ports are located at the rear of the printer. IMPORTANT:
Make sure the printer and the computer are switched off before connecting or disconnecting the
interface cable to prevent electrical damage to the interface ports.
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Make sure that the power
Connect the power cord to
2.4 Connecting the Mains Power
Checking the printer voltage
Make sure that the device has been set according to your country’s power supply voltage. To
do this, check the ratingplate at the back of the printer. Contact your dealer if the setting is
incorrect.
Never switch on the printer if the voltage setting is incorrect; this may result in
electrical damage to the printer.
swith “A”, located to the right
side of the printer, is in the
“ O”(off) position.
the power inlet of the printer.
Connect the power cord plug
to a mains socket. Switch on
the printer.
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2.5 Installing the Windows Driver
(Windows 2000 / XP / Vista / 7 / 8 / 8.1 and 2003 / 2008 / 2012 / 2012R2 Server)
1. Your printer CDROM comes with
Windows drivers. Go to the Drivers
folder and run the Installer
“DriverSetup.exe”. You will see the
screen on the right. Click “Next” to
continue.
2. A list of ports available on your
system will be displayed as shown
on the right. Choose the desired
port to use. Click “Next” to
continue.
3. Select the desired printer model as
shown on the right. Click “Next” to
continue.
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4. Here you can choose whether to
set the driver as the system
default driver, and whether you
want to print the Test Page after
installation is completed. If the
driver had been installed before,
it would be listed in the white box
on the right. Select the listed
driver (if any) if you want to
replace it; otherwise a copy of
the driver will be installed. Click
“Next” to continue.
5. Click “Finish” to start the
installation process.
6. If the driver is not yet Microsoft
Certified, the message on the
right would appear. Click
“Continue Anyway”. (As we
continue to expand our product
portfolio, not all of our drivers
may be certified yet. Please
check our
websitewww.dascom.com for the
latest certified drivers.)
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7. Installation in progress.
8. After installation is completed
successfully, you will see the
message on the right.
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Single sheet
52~100
0.06~0.12
1P~2P
3-ply
40~52
0.12~0.14
3P~4P
4-ply
40~52
0.17~0.22
4P~5P
5-ply
40~52
0.23~0.27
5P~6P
6-ply
40~52
0.28~0.33
6P~7P
7-ply
40~52
0.34~0.45
Above 7P
Change ribbon
---
Above 0.58
7P
3 Paper Installation Guide
The printer can handle either single sheets or continuous forms. Single sheets, also called cut
sheets, include envelopes and non-continuous, multipart forms. Continuous forms include
labels and multipart forms fed into the printer using the forms tractors. The printer is able to
print 1~5 plies multipart paper.
Do not load paper that has been folded or is damaged, wrinkled, or curled.
3.1 Adjusting the Print Gap Lever
The print gap lever is on the left side of the printer inside the top cover. Take care to adjust the
print gap lever to a suitable position whenever you change the number of copies being printed.
Using the wrong print gap may cause print head damage or paper jams.
Paper type Weight (g/m2) / ply Thickness (mm) Gap lever position
There are 2 paper feed modes: friction feed and tractor feed.
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3.2 Friction Feed Handling
1. Raise the single sheet feeder until it locks into its mounting.
2. Move the paper-feed lever forward to “ ” for friction feed mode.
3. Adjust the print gap lever if necessary.
4. Align the left paper guide with the mark on the left of the single sheet feeder.
5. Adjust the right paper guide to the width of the paper used.
6. Insert a sheet of paper. Make sure that the bottom edge of the paper engages snugly with
the platen.
7. The paper should advance automatically to the print position. The printer is now ready to
print in the online state.
3.3 Tractor Feed Handling
1. Move the paper-feed lever backward to “ ” for continuous paper position.
2. Adjust the print gap lever if necessary.
3. Raise the tractor doors and fit the first 3 paper holes onto the left tractor pins. Close the
left tractor door. In the same way, install the paper on the right tractor.
4. Adjust the right tractor to the width of the paper until the paper is flat. Do not stretch the
paper too taut. Push the right lock lever down to secure the right tractor in place.
5. Press the【Load/Eject】key to load the paper to the starting print position. The printer is
now ready to print in the online state.
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3.4 Continuous Paper Placement
1. Place the printer on a solid base. The minimum suitable height of the solid base is 75
cm.
2. Left and right positioning: The direction of continuous paper should be parallel with the
paper guide. The tolerance should be less than 3 cm.
3. Front and back positioning: The distance between the rear of printer and the wall should
be more than 60cm. To avoid paper jam, the distance between the continuous paper and
the edge of desk should be 10~15 cm.
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4 Control Panel Operation
There are 4 switches S1~S4 and 4 LEDs L1~L4. The meaning and application of each switch
and LED are described below:
4.1 LED Indicators
“Power/Paper Out” LED:
On: Power on
Flashing: Paper out
Flashing + buzzer: Paper jam
“Font 1 and Font 2”LED:
Flashing together: Indicates continuous paper is at tear-off position; otherwise it indicates the
selected font.
“Online” LED:
On: The printer is in online state and ready to receive data from the computer.
Off: The printer is in offline state and cannot receive data.
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Quadrato
Off
Blink
Quadrato Condensed
On
Off
S1
Tear off
S2
LF/FF
S3
Load/Eject
S4
Online
4.2 Control Panel Keys
“Tear Off” Key:
When online, this key will move any loaded continuous paper to the tear-off position. When in
setup state, this key is used to select the desired font.
“LF/FF” Key:
Pressing this key will feed paper one line forward. By holding down this key, the printer will
initially feed a few lines, then perform a form feed (continuous paper mode) or eject the form
(single sheet mode).
“Load/Eject” Key:
When paper is loaded, pressing this key will eject the paper (single sheet mode) or park the
paper (continuous paper mode). When paper is not loaded, pressing this key will load the
paper to the starting print position.
“Online” Key:
This key switches the printer between online and offline states. Printing is stopped when the
printer is switched to offline state. When printer is switched to online state again, printing will
resume.
Table 4.1
Font Selection Label L2 State L3 State
Tear Off Blink Blink
Draft Off Off
Draft Condensed Off On
Courier On On
Courier Condensed On Blink
OCR B Blink Off
OCR A Blink On
Table 4.2
Switch Label
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L1
Power/Paper Out
L2
Font1
L3
Font2
L4
Online
Table 4.3
LED Function
4.3 Panel Operation
There are 3 states of operation: Online, Setup and Power On.
In the Online state, the keys provide the following functions: Go to Tear Off position, Line
Feed/Form Feed, Load/Eject, Clear Buffer and switch to offline state for accessing to Setup
state.
In the Setup state, the keys provide font selection, and micro feed paper.
To enter the Power On state, the user holds down a key or a combination of keys while
powering up the printer. This state provides the following functions: Hex-dump, Main Menu
setup, print Main Menu, Adjust Factory Defaults, Customize Form, restore factory defaults,
and firmware update.
The followings describe the 3 states in details.
Legend:
[A] = press and hold switch A
{B} = press and then release switch B
[A]+ {B} = press switch B while holding A
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Function
Name
Switch
Operation
This is valid for tractor mode only. It feeds the form
-
Pressing this key will feed paper one line forward.
By holding down this key, the printer will initially feed
paper mode) or eject the form (single sheet mode).
● Load: Automatically loads the paper (according to
Eject: For rear tractor, it retracts the form from the
platen to allow users to install cut sheets. (NOTE:
selection lever.) For
cut sheets, it ejects the form on the platen.
L4
state. Indicated by flashing L4.
● Clears the print buffer. Beeps once upon
default settings.Beeps 3 times upon completion.
4.4 Online State
Tear Off {S1}
LF {S2}
FF [S2]
Load/Eject {S3}
LED Function Description
L2, L3 flash
to the tear-off position. After tearing off the form,
printing starts on the next TOF by pressing any key
or receiving print data from the host.
Feeds one line with every press of S2
a few lines, then perform a form feed (continuous
path selection) when no paper is on the platen.
-
●
Users have to toggle the path
Online {S4}
Setup State [S4]
Clear Buffer
and Reset
[S4]+{S1}
L4
--
Toggles between Online and Offline states.
Hold the S4 key for 3 seconds. Toggles to 3s Setup
completion.
● Pressing S1 longer initializes the printer to
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Function
Name
Switch
Operation
Toggling to the Online state will cause the printer
Lighting up L4 indicates the Online state.
--
Micro Down
{S2}
--
Press S2 to micro feed paper down.
Font Select
{S1}
L2, L3
Refer to Table 4.1 for details.
4.5 Setup State
LED Function Description
Online state {S4} L4
Micro UP {S3}
4.6 Power-On State
to go into a ready-to-print state. Any changes
made in Setup state will be saved permanently.
Press S3 to micro feed paper up.
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Function
Name
Switch
Operation
Beeps once to indicate going into hex dump mode:
●Switch off the power to terminate the hex dump.
-
Allows for Main Menu setting changes. Please read
Switch)
Self Test /
Status Page
-
● Alternate flashing of L3 and L4 indicates ready
returns to home position. Printer initializes normally.
Restore
Defaults
-
Restore all settings to factory defaults.
after restoration.
-
Release the keys till the carriage moves to the left
this function.
Customize
Form
To customize the margins and tear-off position,
please refer Chapter 6 for details.
LED Function Description
Hex Dump [S3] -
● Prints data from host in hexadecimal
representation.
● Pressing S4 suspends the printing.
● When the hex dump has finished, pressing S4
forces the printing of the last line of data, as any
line termination control code from host has no
function.
Menu Setup
/ EDS
Firmware
Update
Factory
Service
Menu
[S1]
[S4]
[S1]+[S2]+[S3]
+ [S4]
[S2] + [S4]
[S1] + [S2]
L3, L4
the instructions printed on how to change settings
when this mode is activated. (EDS: Electronic DIP
Prints the printer settings and self-test pattern.
for firmware update from host.
● When new firmware is being received: L3 and L4
flash together,while L1 and L2 LEDs are
constantly on.
When downloading is completed, the carriage
The carriage initializes and the printer beeps once
side and the beeper beeps twice. Changes of TOF,
tear-off position (fanfold only) are not recovered by
Restore Factory Defaults.
Not recommend the users change the settings by
[S3] + [S4]
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English,Deutsch, Poccия,
Türkçe, Portuguese
Allows user to select one of the following
French, Spanish and Turkish, Portuguese
Selects the printer emulation. This should be the
same as the host printer driver.
Yes: LF = LF+CR; No: LF = LF
(Applies to IBM emulation only)
Auto LF
No, Yes
Yes: CR = CR+LF; No: CR = CR
Bi-Dir: Graphics and text are printed in both
Dir: Graphics and text are printed from left to
right, resulting in higher precision.
0: No-slashed Zero 0.
Ø: Slashed Zero Ø.
Selects different print quality and print speed for
graphic.
Defines the first broken / worn out pin. This pin
No: Not to substitution of the worn out pin.
Defines the first broken / worn out pin. This pin
No: Not to substitution of the worn out pin.
Normal: The print speed is faster causing head
better thermal performance and copy capability.
5 Printer Setting Changes
In order to meet specific print requirements, the printer configurations may be changed as
follows: Hold down the Load/Eject key while powering on the printer and then release the key
when the print head starts to move. The printer will enter Main Menu setup state. Follow the
instructions printed on how to make setting changes. When a new setting is saved, it is
retained after the printer has been powered off.
The Printer Settings menu contains 8 sub-menus: System Setup, Paper Setup, Interface
Setup, Charater Setup, Other Setup, Bi-directional Aligment, BlackMark Mode,Restore
Facotry Defaults.
5.1 System Setup
System setup Valid Settings Function
Language
Emulation ESC/P2, IBM 2380+
Auto CR
(ESC/P2)
Auto CR(IBM) No, Yes
Print Dir Bi-Dir, Uni-Dir
Zero 0, Ø
Graphic Speed Normal, Fast
Italiano,Français,Español,
No, Yes
languages: English, German, Russian, Italian,
directions, resulting in faster printing speed.
Uni-
Change Pin#1: No, 1, 2, 3, 4, 5, 6, 7, 8, 9
Change Pin #2 No, 1, 2, 3, 4, 5, 6, 7, 8, 9
Impact Normal, Heavy
will be substituted by an adjacent pin in the
second pass printing.
will be substituted by an adjacent pin in the
second pass printing.
hot easily and the impact force is weaker.
Heavy: The print speed is reduced, resulting
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2.5, 11/4, 3, 3.5, 11/3, 4, 5,
14, A4, B4, Define
0, 1/6, 1/4, 1/3, 1/2, 2/3,
3/4, 1, Define
Defines the separation in inches from the top
edge of a single paper to the first print line.
Defines the separation in inches from the top
edge of a fanfold to the first print line.
Define the separation in inches from the
Compensation value added to Fanfold Left
Mrg.
Compensation value added to Fanfold Top .
Only valid to fanfold.
Yes: Blank lines between 2 pages.
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Auto: No incoming print data in 1~2 seconds after
feed the form to tear position.
No: Buzzer does not sound if out of paper.
Yes: Buzzer sounds if out of paper.
No: Disables black mark sensor.
position.
Invalid: If you uninstall the lever or want to disable the
off position, after the
Paper Setup Valid Settings Function
printing completed, the printer advances the form to
the tear-off position. When the printer receives new
print data, the form is ejected to the top-of-form.
Manual: After the completion of a print job, press a
panel key to advance the paper to the tear-off
position.
View: No incoming print data in 1~2 seconds after
printing completed causes the printer to advance the
paper by 2 lines. Printing resumes 2 lines below the
torn edge.
Auto @FF: a formfeed command is necessary to auto
Tear
Auto, Manual, View,
Auto @ FF
Buzzer No, Yes
BlackMark No, Yes
Yes: Enables black mark sensor.
When “Yes” and online, pressing the Load/Eject key
advances the paper to the tear-off position.
BlackMark commands: (also see section 5.6)
• 1D 0C:
Feeds paper to the print position designated by the
black mark. Advance the paper to the tear-off
position after printing.
• 1C 28 4C 03 00 42 m:
m = 0: feeds paper to the print position designated
by the black mark.
m = 1: feeds paper to the black mark tear-off
The pressure lever presses the paper against the
print platen during printing, but it is released for paper
loading.
function, set this setting to “invalid”.
Standard: Release the lever for paper loading and
Pressure lever
Invalid,Standard,
Speed
lower the lever to press the paper against the platen
during printing.
Speed: When the paper is in tearprinter received printing data, the printer will judge
whether tear-off was implemented first. If tear-off was
implemented and printing position is in lever area,
then the printer will press the lever; If tear-off was not
implemented, the printer will not press the lever.
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PnP
No, Yes
No: Disables plug and play for USB
Yes: Enables plug and play.
USB ID
No, Yes
No: Disbles USB ID.
Yes: Enables USB ID
Italic, Graphic
Italic: Selects standard character
Graphic: Selects IBM character sets.
Group 1, Group 2
The interpretation of ASCII codes
USA, France, Germany, UK,
DenmarkI, Sweden, Italy, SpainI,
China
Draft,DraftCond,Quadrato,Quadr
CR B,OCR A
Controls the characters per inch
CP 437, CP 737, CP 850, CP
866, CRO-ASCII
On: Prints High Speed Draft when
Draft font is selected.
5.3 Interface Setup
Interface setup Valid Settings Function
5.4 Character Setup
Character setup Valid Settings Function
sets. Please refer to UG for details.
Character Table
Character Group
Int'l Char Set
Font
Pitch(cpi) 10, 12, 15, 17, 20, PS
Code Page
Japan, Norway, DenmarkII,
Spain II, LatinAm, Denmark,
EUA, França, Alemanha, Reino Unido, Dinamarca, Suécia,
América Lat, Dinamarca, China
Draft,DraftCond,Quadrato,QuadratoCond,Courier,CourierCon
d,OCR B,OCR A
Passo(cpi)
10, 12, 15, 17, 20, PS
Página de Código
CP437, CP737..
Alta Velocidad
Não, Sim
Cmd.Tam.de Folha
Não, Sim
Cmd.Vel.Impresso
Não, Sim
Cmd.Passo
Não, Sim
Cmd.Fonte
Não, Sim
Cmd.Imp.Uni-dir
Não, Sim
Tam.Form.Cont.
Confi.Interface Valid Settings
Config. Caráter Valid Settings
Conj.carateres Int.
Itália, Espanha, Japão, Noruega, Dinamarca II, Espanha II,
Font
Config. Outros Valid Settings
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5.6 Black Mark Parameters
This printer uses tractors to load fanfold forms with pre-printed black marks.
The printer requires 3 parameters to print on paper with black marks:
1. Horizontal offset of black mark from the edge of page (called Black Mark Physical
Horizontal Position); later on, this value facilitates the printer to locate its scanner
preparing for identifying the black marks.
2. Vertical offset of the first print line from the black mark (called Distance Offset From
Black Mark To Print Position); later on, the print makes use of this value to print the first
line relative to the black mark.
3. Vertical offset of the tear-off edge from the black mark (called Distance Offset From
Black Mark To Tear Position); this value informs the printer the tear-off position of the
page.
Not to skip or change the order of setting the above 3 parameters.
The procedures to set the parameters:
1. Hold down the Tear key while powering on the printer and then release the key when
the print head starts to move. After loading paper, the printer prompts the Printer
Settings
Printer Settings
[TEAR]=Back, [LF]=Next, [LOAD/EJECT]=OK, [ONLINE]=Exit,
[ONLINE]+[LOAD/EJECT]=Save and restart the printer.
System Setup
2. Press the Next or Back keys to scroll forward or backward the sub-menus till the printer
shows:
BlackMark Mode
3. Press OK to go into the BlackMark menu. The printer prompts:
[Black Mark Adjustment Mode]
[TEAR]= Back, [LF]= Next, [LOAD/EJECT]=OK, [ONLINE]=Exit,
[ONLINE]+[LOAD/EJECT]= Save and restart the printer.
Black Mark Physical Horizontal Position
Press any key to eject the paper, and load paper with black mark in the Fanfold
Path.
4. The last prompt above advises you to press any key to unload the dialog form. Then
load a fanfold form with black mark.
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5. Ensure to place the lever at position. Then press the Load/Eject key to load the black
marked form. The top edge of the form will then align with the printer’s tear-off blade.
Press Next or Back until you see the black mark marginally exposed out of the tear-off
blade. Then press OK to allow the printer to scan the horizontal offset of the black mark
relative to the left edge of the page. (Meanwhile, the vertical position of the black mark
is measured and recorded.)
When the printer fails to scan the horizontal offset, it prompts you to repeat the above
procedures. If scanning is successful, it prompts:
Successfully setup black mark parameters.
Distance Offset From Black Mark To Print Position
6. The last prompt above invites you to set the next parameter --- vertical offset of the first
print line from the black mark. Like other setting dialogs, you have options:
1) to bypass this setting (by pressing Next or Back), (WARNING: Not to skip or change
the order in Black Mark Setting.)
2) to accept the invitation (by pressing OK),
3) to leave the subsequent settings (by press Exit), or
4) to terminate the session and save modified parameter(s) (by pressing Save andRestart).
7. When you respond with “OK” to set the vertical offset, the printer prompts you to reload
a black marked fanfold form:
Press any key to eject the paper, and load paper with black mark in the Fanfold
Path.
The top edge of the form will then align with the printer’s tear-off blade. Press Next or
Back to feed or reverse-feed the paper till the desired first print line position is reached.
(With the above measured vertical position, the printer will convert the net paper feeding
to the TOF relative to the black mark.) Press OK to confirm the vertical offset. Then the
print prompts the invitation for setting the tear-off position relative to the black mark:
Successfully setup black mark parameters.
Distance Offset From Black Mark To Tear Position
8. When you respond with OK to set the tear-off position, the printer prompts you to reload
a black marked fanfold form:
Press any key to eject the paper,and load paper with black mark in the Fanfold
Path.
The printer reloads the form. By default the form stops 5.5 inches away from the
printer’s tear-off blade. Press Next or Back to feed or reverse-feed the paper till the
desired tear-off position is reached. (With the above measured vertical position, the
printer will convert the net paper feeding to the tear-off position relative to the black
mark.) Press OK to confirm the tear-off offset relative to the black mark. Finally, press
Save and Restart to save new settings and terminate the session.
When wiggling vertical grids appears in tabular reports, you should adjust the Bidirectional
Alignment. The procedures to adjust bi-directional alignment across adjacent line grids:
1. Hold down theTear key while powering on the printer and then release the key when
the print head starts to move. After loading paper, the printer prompts the Printer
Settings.
Printer Settings
[TEAR]=Back, [LF]=Next, [LOAD/EJECT]=OK, [ONLINE]=Exit,
[ONLINE]+[LOAD/EJECT]=Save and restart the printer.
System Setup
2. Press the Next or Back keys to scroll forward or backward the sub-menus till the printer
shows:
Bi-directional Alignment
3. Press OK to go into the Bi-directional Test menu. The printer prompts:
[Bi-direction Alignment]
[TEAR]=-1, [LF]=+1, [LOAD/EJECT]=OK, [ONLINE]=Back,
[ONLINE]+[LOAD/EJECT]=Save and restart the printer
4. Every press on “+1” or “-1” shifts the second line to the right or left, respectively, relative
to the top line by 1 fine step. After pressing “+1” twice and then “OK”, the printer
prompts:
5. Repeat the adjustment till two grid lines align satisfactory as “|”. Press “OK” again. The
printer asks if you want to save the correction:
Save the parameter settings ([LOAD/EJECT] or [ONLINE] = OK, [LF] = Next)?
Yes
At this stage, you have the options to save or give up the correction by pressing OK or Next,
respectively. If you respond with OK, an asterisk “*” appends to “Yes” to confirm saving
change.If you intend to give up the correction by pressing Next, the printer prompts a “No”
Then a confirmative response of OK appends an asterisk “*” to the “No” prompt.
The printer then exits the Bi-directional Test and proceeds with the next setup menu.
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5.8 Restore Factory Default
The procedures to restore factory default settings:
1. Hold down the Tear key while powering on the printer and then release the key when
the print head starts to move. After loading paper, the printer prompts the Printer
Settings
Printer Settings
[TEAR]=Back, [LF]=Next, [LOAD/EJECT]=OK, [ONLINE]=Exit,
[ONLINE]+[LOAD/EJECT]=Save and restart the printer.
System Setup
2. Press the Next or Back keys to scroll forward or backward the sub-menus till the printer
shows:
Restore Factory Defaults
3. Press OK to go into restore factory default dialog. The printer prompts:
4. At this stage you have the option of OK to restore default setting or Exit to discard the
restoration.
5. If input OK, the printer prints an asterisk “*” appending the “Yes” and prompts
successful restoration:
Restore factory settings successfully
6. The printer beeps once to indicate successful restoration.
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6 Customized Form
This printer allows the customization on the form length, Load/Eject, bottom margin and left
margin for single sheets and fanfold. Restore Factory Defaults can recover these default
values.
Selecting the Define value(s) in section 5.2(Paper Setup menu) allows the printer to take up the
customized page formatting value(s).
The parameter setting procedures involve:
1. The printer prompts the dialogs and you follow the prompts.
2. Before every measurement or change, the print instructs you to unload the conversation
form from the printer.
3. With the exception of measuring the form length for cut sheets, always set the lever to
the tractors position .
4. For form length measurement, insert the customized form from the proper paper path.
The other six settings are actually done on general fanfold forms --- not the actual
customized form. Fanfold paper gives direct visual results on the TOF, bottom and left
margins even though cut sheets will be used in actual applicati
6.1 Customize Cut Sheet Form Length
1. Hold down both the Online and TOF keys while powering on the printer and then
release the keys when the carriage initializes and beeps once. After loading a form the
printer prompts:
Customize Form
[TEAR]=Back, [LF]=Next, [LOAD/EJECT]=OK, [ONLINE]=Exit,
[ONLINE]+[LOAD/EJECT]=Save and restart the printer.
Single sheet
2. Press “OK” to start customizing all or part of 4 parameters for single sheet. The printer
prompts:
[Single sheet]
Form Length
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3. You may skip to other customized settings by pressing “Next” or “Back”. Once you
press “OK” to continue with form length measurement, the printer prompts:
1.Press any key to clear the Setup Instructions Page from the printer. Insert
the Customized Page into the corresponding paper path. Press [LOAD/EJECT] to
load and measure the page length.
2.The printer rolls over the entire Customized Page to measure its length.
After measurement, press [LOAD/EJECT] to load a blank Setup Instructions Page
to report the measured value.
3. Press [LOAD/EJECT] to save the measured value.Repeat the above steps if the
printed value is dissatisfactory.
illustrations for above step 1 and step 2.
4. Follow the given prompt to unload the conversation form. Load the customized form to
allow the printer to scan the page length. After the measurement, load another
conversation form to let the printer print out the measured length.
The measured form length is: 11.0Inch, approximately equal to 279mm,
accuracy of plus or minus 0.1 inches.
The measured value has been saved. Remeasure ( [LOAD/EJECT]=OK, [ONLINE] =Exit)?
Yes
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5. At this stage:
If Load/Eject is pressed, an asterisk “*” is appended to “Yes” and you should repeat the
procedures for form length measurement as mentioned. Or,
If you input “Exit”, the printer saves the measurement value and proceeds with the next
customized setting.
6.2 Customize Cut Sheet TOF
1. After you follow through all the steps in 6.1 or you input “Next” in step 3 in 6.1, the
printer prompts:
Top Margin
2. You may skip to other customized settings by pressing “Next” or “Back”. Once you
press “OK” to continue with customization of cut sheet TOF, the printer prompts:
Press any key to eject current page, load paper in the Fanfold paper path, and then
proceed as follows:
[TEAR] = -(1/72) inch, [LF] = +(1/72) inch, [LOAD/EJECT] = OK, [ONLINE] = Exit,
[ONLINE] + [LOAD/EJECT] = Save and restart the printer.
3. Follow the given prompt to unload the conversation form. Ensure the lever is at
position. Then press the Load/Eject key to load fanfold paper from tractors. The top
edge of the form initially aligns with the printer’s tear-off blade. You may input +/- 1/72”
to adjust the TOF position. When you get the desirable TOF, press OK or Exit. The
printer prompts the customized TOF value:
The defined position is: 4.2 mm.
Save the parameter settings ([LOAD/EJECT] or [ONLINE]=OK, [LF]=Next)?
Yes
4. At this stage:
If Load/Eject is pressed, an asterisk “*” is appended to “Yes” and you should repeat the
procedures for form length measurement as mentioned. Or,
If you input “Exit”, the printer saves the measurement value and proceeds with the next
customized setting.
6.3 Customize Cut Sheet Bottom Margin
1. After you follow through all the steps in 6.2 or you input “Next” twice in step 3 in 6.1, the
printer prompts:
Bottom Margin
2. The remaining operations are nearly the same as described in section 6.2. The only
difference is to input +/- 1/72” till you get the desirable bottom margin.
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6.4 Customize Cut Sheet Left Margin
1. After you follow through all the steps in 6.3 or you input “Next” three times in step 3 in
6.1, the printer prompts:
Left Margin
2. The remaining operations are nearly the same as described in section 6.2. The only
difference is to input +/- 1/72” till you get the desirable left margin.
6.5 Customize Fanfold Page Formatting Parameters
The customizations of the form length, TOF, bottom and left margins for fanfold are exactly
the same as describe. All you need is to bypass the Single Sheet menu under Customize
Form. Follow step 1 in section 6.1:
Customize Form
[[TEAR]=Back, [LF]=Next, [LOAD/EJECT]=OK, [ONLINE]=Exit,
[ONLINE]+[LOAD/EJECT]=Save and restart the printer.
Single sheet
Then hit “Next” instead to get into the fanfold parameter menus:
[Tractor Paper]
Form Length
Refer section 6.1 to 6.4 for details on customizing the form length, TOF, bottom margin, and
left margin for fanfold.
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7 Maintenance
Your printer requires very little care. Occasional cleaning and replacement of the ribbon
cartridge are all that is required. Cleaning is recommended approximately every 6 months
or 300 hours of operation, whichever is sooner. Lubrication of the printer is not usually
necessary. If the print head carriage does not move smoothly back and forth, clean the
printer in the manner described in this chapter. If the problem continues, contact your dealer
to determine whether lubrication may be necessary.
Switch printer off and unplug the power cord from the main before doing any
maintenance work.
7.1 Cleaning
The housing and the top cover of the printer help protect it against dust, dirt, and other
contaminants. However, paper produces small particles that accumulate inside the printer.
This section explains how to clean and vacuum the printer and how to clean the paper bail
rollers. It is easier to clean the printer when the cover is open.
7.2 Cleaning and Vacuuming the Printer
If the print head carriage does not move smoothly back and forth or paper particles have
accumulated in the printer, clean the printer.
To clean and vacuum the printer:
1. Remove any paper from the printer. Make sure that the power is off, and then
disconnect the printer power cord.
2. Using a soft vacuum brush, vacuum the exterior of the printer. Also vacuum the cut
sheet edge.
3. Use a soft, damp cloth to wipe the exterior of the printer, including the cover. A mild
detergent may be used. Do not use solvents, kerosene, or abrasive cleaning materials
that may damage the printer.
4. Open the cover of the printer and remove the ribbon cartridge. Using a soft vacuum
brush, gently vacuum the platen, the print head carriage and shaft, and surrounding
areas. You can easily slide the print head to the left or right when the power is off. Be
careful not to press too hard on the flat head cable that extends from the print head
carriage.
5. Re-install the ribbon cartridge.
6. Remove the single sheet feeder and clean the form tractors and the surrounding areas.
7. Re-install the single sheet feeder.
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7.3 Cleaning the Paper Rollers
Clean the platen and paper bail rollers occasionally or when stains or smudges appear on
the paper. Use a mild detergent as appropriate. Do not use alcohol to clean the platen or
the rollers. Alcohol may cause the rubber to harden.
To clean the rollers and the platen:
1. Apply a small amount of water to a soft cloth. Avoid spilling liquid inside the printer.
2. Place the cloth against the platen and manually rotate the paper feed knob.
3. Repeat this procedure for each roller.
4. To dry the platen, place a dry cloth against the platen and the rollers and manually
rotate the paper feed knob.
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Make sure that the ribbon cartridge is properly installed
of your paper.
Check whether the tip of the print head is dirty. Clean the
Printing is erratic or the wrong
Make sure that the interface cable is securely connected
Make sure that the printer driver selected in your software
Try another interface cable.
Use the printer's vertical alignment function to check the
Check the application top margin setting.
necessary.
Change the Auto LF setting in the System Setup menu to
Change the Auto CR setting in the System Setup menu
where the previous line ended
8 Troubleshooting
Your printer is extremely reliable, but occasionally problems may occur. This chapter provides
information on some of the common problems you may encounter and how you may solve
them. If you encounter problems that you cannot resolve, contact your dealer or service
partner for assistance.
8.1 Print Quality Problems and Solutions
Problem
Printing is too light or too
dark.
Smears and stains appear on
the page.
characters are printed. Many
“?” or unexpected characters
are printed.
Solution
and that the ribbon feeds smoothly.
Replace the ribbon if necessary.
Make sure that the print gap lever is set for the thickness
Make sure that the print gap lever is set for the thickness
of your paper.
Check for ribbon wear. Replace the ribbon if necessary.
head with a soft cloth if necessary.
The print head may need to be replaced.
to both the printer and computer.
is the same as the emulation selected on the printer.
Check the length of the interface cable. (Maximum
Parallel & USB: 2 meters, Serial: 15 meters)
The page is blank.
Make sure that the ribbon cartridge is properly installed.
Make sure the gap lever is set correctly.
Printing is vertically
misaligned (jagged).
The top margin is wrong.
Lines are double spaced
instead of single spaced.
The printer overprints on the
same line.
The next print line starts
vertical print alignment. If necessary, adjust the print
Adjust the Top Margin setting in Page Setup menu if
No.
to No.
Change the Auto CR setting in the System Setup menu
to Yes.
instead of at the left margin.
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the continuous forms are stretched taut.
Turn off the printer and remove the jammed paper.
should feed straight.
Paper slips off the forms
printing.
8.2 Paper Handling Problems and Solutions
Problem Solution
Make sure that the paper select lever located on the top
Paper cannot be loaded or
fed.
Paper jams while loading.
right of the printer is set correctly. Move the lever to the
front for single sheets or to the rear for continuous
forms.
Make sure that the paper covers the paper-out sensor.
Turn off the printer and remove the jammed paper.
Remove any obstructions from the paper path.
Make sure that the Print Gap lever is set for the
thickness of your paper.
Make sure that the paper is not folded, creased, or torn.
Make sure that the left and right tractors are set so that
Remove any obstructions from the paper path.
Make sure that the Print Gap lever is set for the
Paper jams while printing.
thickness of your paper.
For continuous forms, make sure that the incoming and
outgoing paper stacks are correctly placed. Paper
tractors or the perforated
holes of the paper tear during
Make sure that the forms tractors are positioned correctly
for the width of your paper and that the perforated holes of
the paper fit directly over the tractor pins.
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Tally Dascom 1140
Check whether the mains voltage is correct.
dealer.
Make sure that the Online indicator is lit.
If paper is loaded and the paper select lever is moved to the
8.3 Operating Problems and Solutions
Problem Solution
The power does not turn
on.
The printer is on but it will
not print.
Make sure that the power cord is securely connected to
both the printer and the mains power outlet.
Make sure that the power outlet is functional. If not so, use
other outlet.
Turn the power off. Wait a minute and then turn the printer
on again. If the printer still has no power, contact your
If you use the interface cable, make sure it is securely
connected to both the printer and the computer.
Make sure paper is loaded.
Run the printer Status Page. If printing executes normally,
the problem is caused by: the interface, the computer,
incorrect printer settings, or incorrect software settings.
Make sure that the printer driver selected in your software
is the same as the emulation selected on the printer.
Paper select lever error
incorrect position, the printer turns offline, and the buzzer
sounds continuously. Switch the paper select lever back to its
correct position.
8.4 Printer Failures
A user cannot generally resolve a problem involving defective printer hardware. Power off
and on again the printer to recover any fatal error. If the problem cannot be resolved, contact
your dealer or service partner.
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Tally Dascom 1140
Printhead too hot
Flashing
No change
No change
Flashing
None
Paper path
switching trouble
Paper jam
Flashing
No change
No change
On
Once
Paper End
Flashing
No change
No change
Off
Once
Carriage initial
position
Raster reading
trouble
Paper sensor
failure
Paper width
trouble
Print head
failure
8.5 Error Indications on LEDs
Error Description Power LED Font1 LED Font2 LED
Flashing No change No change Flashing Continuous
Off Off Flashing Flashing Continuous
Off Off Flashing Flashing Continuous
Flashing No change No change Off Once
Flashing No change No change Off None
thermal sensor
Off Off Off Flashing None
Online
LED
Buzzer Sound
8.6 Diagnostic Functions
The printer diagnostic functions are Self-Test page, hex-dump mode and print alignment
adjustment.
Self-Test page: Tells you whether the printer hardware is functioning correctly. If the printer
hardware is functional, any problems you are having are probably caused by incorrect
printer settings, incorrect software settings, the interface, or the computer.
HEX-DUMP MODE: Allows you to determine whether the computer is sending the correct
commands to the printer, and whether the printer is executing the commands correctly.
This function is useful to programmers or others who understand how to interpret hex
dumps.
PRINTING ALIGNMENT ADJUSTMENT: Allows you to check and, if necessary, correct the
printer’s vertical line print alignment in bi-directional mode.
For details on using these functions, please refer to chapters 4 and 5.
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Tally Dascom 1140
8.7 Firmware Update
Sometimes it is necessary update the firmware to solve a problem. The latest firmware file
may be obtained from your dealer or downloaded from our website www.dascom.com. Before
updating firmware, it is strongly recommended to print the Main Menu page to keep a record
of the old settings.
Note: Firmware update should only be performed by an authorized service person. We
disclaim any responsibility for any damage caused if it is performed by any other person.
To load new firmware, proceed as follows:
1. Switch off the printer. Connect your PC to the USB port on the printer.
2. Link Configuration Tool and then click “Firmware Update” as shown in below picture:
3. Click “Browse” to choose program file and character set, then Click “Start” ,following
message is prompted. Click “OK”.
49
Tally Dascom 1140
4. Enter download process and it is shown as below picture. In this process, L1 and L2 are
on; And L3 and L4 are blinking.
50
Tally Dascom 1140
5. When download is completed, the carriage returns to home position. Printer initializes
normally.
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Tally Dascom 1140
Printing method
Serial impact dot matrix
Bi-Directional logic seeking character, graphics
Bi-Directional or Uni-Directional selection
Graphics
8-bit mode: 8V x 60H, 72H,80H, 90H, 120H, 144H,240H (DPI)
IEEE802.11 n), Blue-tooth 30 EDR Compliant,and serial
Operation
Panel
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Tally Dascom 1140
Dimensions
369 mm (width) × 283.3 mm (depth) × 130 mm (height)
Weight
approx. 5.5 kg
Power
consumption
MTTR
< 20 minutes
MTBF
10 mil lines (Except print head), Mean time between failure: 10,000
Noise
Ambient
Conditions
Power
Level
Supply
Certification
less than 55 dB
Temperature Operating : +5 to +35 °C
Stand-by : -20 to + 55°C
Humidity Operating : 10 to 80% RH ( No condensation)
Stand-by : 5 to 85% RH
Unit type : Switching mode power supply
Power cord : Detachable
Voltage rating : AC 120V~230V, 50Hz to 60Hz
Stand by : Less than1.3W
34 W (Test pattern is specified in standard ISO/IEC 10561.)
CE, UL, FCC, ES, ISTA, RoHS, WEEE, REACH, ChemVerbotsV,
Microsoft Certified for Windows 7, Windows 8.1,Server 2012
54
Tally Dascom 1140
1
STROBE¯¯¯¯¯¯
Printer Computer
2~9
DATA
Printer Computer
10
ACK¯¯¯
Printer Computer
11
BUSY
Printer Computer
12
PE
Printer Computer
13
SELECT
Printer Computer
14
AFXT¯¯¯¯
Printer Computer
15
Unused
Unused
16
GND
Printer Computer
17
F-GND
Printer Computer
18
+5V
Printer Computer
19~30
GND
Printer Computer
31
INIT¯¯¯¯
Printer Computer
32
FAULT¯¯¯¯¯
Printer Computer
33
GND
Printer Computer
34
Unused
Unused
35
FUSE
Printer Computer
36
SLCTIN¯¯¯¯¯¯
Printer Computer
10 Interfaces
10.1 Parallel Interface
Parallel Interface Pin Assignment
Pin Signal Name Signal Transmission
Parallel Interface Connector Diagram
Note: Any external devices connected to the parallel port should not draw current exceeding
200 mA from pin 18; otherwise it may affect the printer operation.
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Tally Dascom 1140
1
2
RXD
Receive data
3
TXD
Send data
4
DTR
Data terminal ready
5
SGND
Signal ground
6
DSR
Data set ready
7
RTS
Request to send
8
CTS
Clear to send
9
10.2 USB Interface
The USB interface conforms to the Universal Serial Bus 2.0 Specifications. It supports the
Full Speed mode at 12 Mbps. It uses the “B” type USB connector.
10.3Serial interface
Serial interface pin assignment
Pin Signal name Description
Serial interface connector diagram
Serial interface wiring diagram
56
Tally Dascom 1140
Note:
1. The serial cable length should not exceed 15 meters.
2. Make sure the “Interface Setup” selects serial interface and the settings are the same
as PC communication port settings. Shown as below:
57
Tally Dascom 1140
11 Character sets & Code Pages
11.1 Character Sets
Standard character set 1
Standard character set 2
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Tally Dascom 1140
IBM character set 1
IBM character set 2
59
Tally Dascom 1140
OCR-A character set 1
OCR-A character set 2
60
Tally Dascom 1140
OCR-B character set 1
OCR-B character set 2
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Tally Dascom 1140
Country
Basic Command
USA
<ESC>“R”CHR$(0)
FRANCE
<ESC>“R”CHR$(1)
GERMANY
<ESC>“R”CHR$(2)
UK
<ESC>“R”CHR$(3)
DENMARK 1
<ESC>“R”CHR$(4)
SWEDEN
<ESC>“R”CHR$(5)
ITALY
<ESC>“R”CHR$(6)
SPAIN 1
<ESC>“R”CHR$(7)
JAPAN
<ESC>“R”CHR$(8)
NORWAY
<ESC>“R”CHR$(9)
DENMARK 2
<ESC>“R”CHR$(10)
SPAIN 2
<ESC>“R”CHR$(11)
LATINAMERICA
<ESC>“R”CHR$(12)
DENMARK/NORWAY
<ESC>“R”CHR$(13)
CHINA
<ESC>“R”CHR$(16)
International Character Set Commands
International character sets
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Tally Dascom 1140
CRO-ASCII
3C
Arabic Farsi
96
Arabic Urdu
97
Greek DEC
46
Greek ELOT 928
6C
CP437 Latin US
80
CP737 Greek
93
CP850 Latin 1
82
CP851 Greek
88
CP852 Latin 2
87
CP857 Turkish
8D
CP858 (IBM with €)
9E
CP860 Portugal
84
CP861 Icelandic
94
CP863 French Canada
85
CP864 Arabic
8C
CP864 Arab. Extended
95
CP865 Nordic
86
CP866 Cyrillic
8E
CP866 Bulgaria
9D
Siemens Turkish
9B
DEC Turkish
9C
CP1250 Win Latin 2
70
CP1251 Win Cyrillic
71
CP1252 Win Latin 1
72
CP1253 Win Greek
73
CP1254 Win Turkish
74
8859-1 Latin 1
25
8859-1 Latin 1 (SAP)
2B
8859-2 Latin 2
26
8859-5 Cyrillic
2A
8859-7 Greek
2D
11.2 Code Page Commands
Code Page ESC R Parameter
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Tally Dascom 1140
8859-9 Turkish
2E
8859-15 Latin 9 (Euro)
2F
BRASCII
6D
Abicomp
6E
Roman 8
4D
Coax/Twinax(Hebrew)
4F
New-437 (Hebrew)
81
New-DIG 850 (Hebr.)
83
Old-Code 860 (Hebr.)
98
Flarro 863 (Hebrew)
99
Tabl e 865 (Hebrew)
9A
CP775 Baltic
A6
CP1257 Baltic
77
Mazovia (Poland)
92
Kamenicky (Czech)
91
CP866 Ukraine
8F
CP866 Kazakhstan
90
Code Page ESC R Parameter
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Tally Dascom 1140
11.3 Code Page Tables
CP 437 (US)
CP 737 Greek
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CP 850 (Multilingual)
CP 851
66
Tally Dascom 1140
CP 852 (Eastern Europe)
CP 857 (Turkish)
67
Tally Dascom 1140
CP 858
CP 860 (Portugal)
68
Tally Dascom 1140
CP 861 (Iceland)
CP 863 (French-Canadian)
69
Tally Dascom 1140
CP 864 Arabic
CP 864 Arabic Extended
70
Tally Dascom 1140
CP 865 (Norway)
CP 866 (Cyrillic)
71
Tally Dascom 1140
CP 866 Bulgaria
CP 1250 Win Latin 2
72
Tally Dascom 1140
CP 1251 Win Cyrillic
CP 1252 Win Latin 1
73
Tally Dascom 1140
CP 1253 Win Greek
CP 1254 Win Turkish
74
Tally Dascom 1140
8859-1 Latin 1
8859-1 Latin 1 (SAP)
75
Tally Dascom 1140
ISO 8859-2 (ISO Latin 2)
ISO 8859-5 Cyrillic
76
Tally Dascom 1140
ISO 8859-7 (Latin/Greek)
ISO 8859-9 (Turkish)
77
Tally Dascom 1140
ISO 8859-15 Euro (Code Page 923)
BRASCII
78
Tally Dascom 1140
Abicomp
Roman 8
79
Tally Dascom 1140
Coax/Twinax (Hebrew)
New-437 (Hebrew)
80
Tally Dascom 1140
New-Dig 850 (Hebrew)
Old-Code 860 (Hebrew)
81
Tally Dascom 1140
Flarro 863 (Hebrew)
865 Hebrew
82
Tally Dascom 1140
CP 1257
866 Ukraine
83
Tally Dascom 1140
866 Kazakhstan
Kamenicky
84
Tally Dascom 1140
Mazovia
CP 775
85
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