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Jiangmen Dascom Computer Peripherals
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DP581T
Users Manual
46 pgs2.63 Mb0

Jiangmen Dascom Computer Peripherals DP581T Users Manual

DP‐581HSeries
Operator’sManual
DP-581H
DP-581T
I www.dascom.com
This device fulfills the European standards requirements by complying with the Directive relating to electromagnetic compatibility and relating to low-voltage electrical equipment. Furthermore it fulfills the requirements for RoHS and R&TTE
Conformity with the above mentioned Directives is indicated by the CE symbol attached to the device. Note: Conformity may be affected by:
- using interface cables not complying with the specifications
- non-observance of important instructions in the operator´s manual
- installing components not approved for this device by the manufacturer
- unauthorized manipulation
Die Konformität zu den oben angeführten Richtlinien ist durch das am Gerät angebrachte CE-Zeichen gekennzeichnet. Hinweis: Die Konformität kann beeinflusst werden durch:
- Benutzung von nicht spezifizierten Schnittstellen
- Nichtbeachtung wichtiger Hinweise der Bedienungsanleitung
- Ersetzen von Bauteilen, die nicht vom Hersteller für dieses Gerät freigegeben wurden
- Eingriffe durch Unbefugte
if applicable.
Dieses Gerät erfüllt die Anforderungen der Europäischen Normen durch Einhaltung der Richtlinien bezüglich der Elektromagnetischen Verträglichkeit sowie bezüglich Elektrischer Betriebsmittel mit Niederspannung. Des Weiteren werden die Anforderungen bezüglich RoHS und falls anwendbar R&TTE erfüllt.
FCC Part 15 Class B
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with Canadian and FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Part 15.21 Caution: Changes or modifications not expressly approved by Dascom could void the user’s authority to operate
the equipment.
Canadian Department of Communications Radio Interference Statement
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ThisdevicecomplieswithIndustryCanadalicense‐exemptRSSstandard(s).Operationissubjecttothefollowingtwo conditions:1)thisdevicemaynotcauseinterference;2)thisdevicemustacceptanyinterference,including interferencethatmaycauseundesiredoperationofthedevice.UnderIndustryCanadaregulations,thisradio transmittermayonly byIndustryCanada.Toreducepotentialradiointerferencetootherusers,theantennatypeanditsgainshouldbe sochosenthattheequivalentisotropicallyradiatedpower(e.i.r.p.)isnotmorethanthatnecessaryforsuccessful communication.MaximumpoweroutputplusmaximumantennagainoftheEUTis:4.5W/m
LeprésentappareilestconformeauxCNRd'IndustrieCanadaapplicablesauxappareilsradioexemptsdelicence. L'exploitationestautoriséeauxdeuxconditionssuivantes:(1)l'appareilnedoitpasproduiredebrouillage,et(2) l'utilisateurdel'appareildoitacceptertoutbrouillageradioélectriquesubi,mêmesilebrouillageestsusceptibled'en compromettrelefonctionnement.Conformémentàlaréglementationd'IndustrieCanada,leprésentémetteurradio peutfonctionneravecuneantenned'untypeetd'ungainmaximal(ouinférieur)approuvépourl'émetteurpar IndustrieCanada.
operateusinganantennaofatypeandmaximum(orlesser)gainapprovedforthetransmitter
2
,Limitis10Wm2.
Danslebutderéduirelesrisquesdebrouillageradioélectriqueàl'intentiondesautresutilisateurs,ilfautchoisir typed'antenneetsongaindesortequelapuissanceisotroperayonnéeéquivalente(p.i.r.e.)nedépassepas l'intensiténécessaireàl'établissementd'unecommunicationsatisfaisante. gaind'antennemaximalduEUTest:4.5W/m
2
Limiteest10W/m
2
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Battery Disposal
Only disposes of used batteries according instructions and/or your local regulations.
Acknowledgments:
DASCOM is a registered trademark of DASCOM Europe GmbH
Bluetooth is a registered trademark of Bluetooth SIG, Inc. Zebra, CPCL and ZPL are registered trademarks of Zebra Technologies
Wi-Fi is a registered trademark of the Wi-Fi Alliance Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners.
© 2017 by DASCOM. All rights reserved.
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TABLE OF CONTENTS
TABLE OF CONTENTS ......................................................................................................................................... IV
Introduction..................................................................................................................................................... ....... 1
Printer Features .................................................................................................................... .......................... ....... 2
Quick Start Instructions ........................................................................................................................................ 3
A. Paper Load ( Media 8.5’’) ................................................................................................................................ 3
B. Battery Installation ............................................................... ........................................................................... 4
C. Charge Battery ............................................................................................................... .............................. ... 4
D. Power On ........................................................................................................................................................ 4
E. Power supply connection .............................................................................................................. .................. 5
F. Control Panel ......................................... .... .... ... .... .... .... ... ........ .... .... ... .... .... .... ... .... ...................................... ... 6
G. Performing a Printer Self-Test ..................................................................................................................... ... 6
H. Restore the Printer Firmware ................................................... .......................... ............................... .............. 6
Configuration .................................................................................................................................................. ....... 7
A. Connectivity Parameters ...................................................................................................................... ........... 8
B. Image Parameters ........................................................................................................................................ 11
C. Device Config ................................................................................................................ .......................... ..... 13
D. Fonts .......................................................................................................................... .......................... ......... 16
E. Image Config .......................................... ........................................................................ .......................... ..... 17
F. Graphics ................................................. .... .... ... .... ........ ... .... .... .... .... ... .... .... ....... .... .................................. ..... 20
G. Update Printer Firmware, Upload Files to Printer Memory .......................................................................... 21
H. Reset Printer Configuration to Factory Defaults (Safe Mode) ...................................................................... 22
Printing Modes .................................................................................................................................................... 23
A. ASCII Based Print Jobs ................................................................................................................................ 23
B. Graphic Based Print Jobs .................................................................................................................... ......... 23
Integrating the Printer into your Business Applications Step by Step – Creating a Link from Host to
Printer .......................................................................................................................................................... ......... 24
A. Windows Desktop Computers........................................................................................................... ............ 24
Print Drivers ........................................................................................................................................... ............ 24
I. USB ............................................................................... ........................................................................ ..... 24
Ethernet Drivers ................................................................................................................................................ 28
II. Wi-Fi .......................................................................................................................................... ................ 30
B. Windows Tablets and Smartphones ............................................................................................................. 31
C. Android Tablets & Smart phones ................................................................................................................. . 31
I. Wi- Fi .......................................................................................................................................... ................ 31
D. Apple™ Tablets & Smartphones ...................................................................................................... ............ 31
I. Wi-Fi ........................................................................................................................................... ................ 31
Media .......................................... ....................... ...................... ....................... ........... ....................... .................... 31
A. Standard Media ....................................................................................... ...................................... ................ 31
B. Black Mark Media Position ........................................ .......................... ........................... .......................... ..... 31
Maintenance and Troubleshooting .................................................................................................................... 33
A. Cleaning ................................................................................................................... .. .......................... ......... 33
B. Battery Care .................................................................................................................................................. 33
I. Getting the Maximum Battery Life ......................................................................................................... ..... 33
II. Charging the Battery ................................................................................................................................. 33
III. Additional Battery and Safety Information ............................................................................................... . 34
IV. Testing the Power Adapter and Battery ....................................................................................... ............ 34
C. Troubleshooting ............................................................ ........................................................................... ..... 35
I. General Error Conditions ................................................... ........................... .......................... .................... 35
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II. Fault Description and Resolution .............................................................................................................. 35
D. Obtaining Service ............................................................ ............................................................................. 36
APPENDIX .......................................... ....................................................................... ........................................... 37
A. Appendix A – DP-581H Printer Specifications ................................................... ........ .... .... ... .... .... ................ 37
Glossary of Terms ...................................................................... ......................................................................... 38
Index ....................................... ......................................................... .......................................... .......................... . 40
V www.dascom.com
Introduction
Thank you for purchasing the DP-581H Series mobile thermal printer also referred to in this manual as the “DP-581H”. The DP-581H series prints on special thermal media supplied in roll form up to 8 inches wide. All models are equipped with a USB port which supports cabled communications. All models support an optional internal Bluetooth or Wi-Fi interface. Complete specifications may be found in Appendix A – DP-581H Printer Specifications
The remainder of this manual focuses on preparing the printer for initial use and performing tasks that will be encountered during daily use.
.
Maintenance and Troubleshooting
has information on how to diagnose any problems that may occur.
describes how to maintain the printer for optimal performance and
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Printer Features
  
PaperDoor
      
Your DP-581H featu res:
Easy-to-read control face and simple drop-in paper loading Quickly prints a wide variety of tickets, and receipts. Extensive fonts, character sets, bar codes and graphic capabilities Printing speed up to 11 pages per minute.
ControlPanel
Paperdoorreleasebutton
Power
USBDataPort
Port
Printer configuration is quick and easy with a web based interface The latest in battery technology provides for full-shift printing in all modes Compatible with Windows, and Android Emulations that allow the printer to be a drop-in replacement for nearly any mobile printer
For detailed specifications reference Appendix A – DP-581H Printer Specifications
.
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Quick Start Instructions
A. Paper Load ( Media 8.5’’)
Media 8’’
Before loading 8 inch media, users could install a pair of spacers into the compartment so as to secure the media.
PressPaperdoorreleasebuttontoopen thepapercompartmentdoor.Pullsmall leaderofpaperoutandclosepaperdoor. “Clicks”whenproperlyclosed.
Tearpaper towardsbackof printer
NOTE:
Pleasepayattentionto
thetearbarwhenyouuse.
NOTE:
WhenusingA4paper,
installspacer
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B. Battery Installation
Disposal
Pleasedisposethebatteriesseparatelyandfreeofcostatyoursalesagencyorthedesignatedlocalcollecting points. Thereforepleaseconsiderthenationalrecyclingstandards! DisassemblyandremovalofthebatteriesaredescribedintheUserGuide.
Removethetwoscrewandremovethe battery.
Pressbuttontoseebatterychargelevel. 4LED100%charge 3LED75% 2LED50% 1LED25%
C. Charge Battery
Uncover the printer ports and plug in your AC power adapter to the Power port (must be a Dascom­supplied accessory). The yellow LED will show solid ON while the printer battery is charging. NOTE: Charge via USB is not supported, please do not charge via the USB-C port.
D. Power On
Depress the Power button on the control panel. The green LED and the red LED will both be lit while the printer is going through its startup sequence (about 20 seconds). The red LED will go off, leaving the green LED on to indicate the printer is rea dy to print. When battery volume goes below 5%, the printer will shut down itself. When it’s below 10%, it will flash yello LED as an alarm of low battery.
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E. Power supply connection
Connect the power supply cable with the adapter, refer to ①. Connect the adapter and printer, refer to ②. Finally, connect the cable plug to the power supply, refer to ③.
Please strictly follow up the above steps, otherwise, the printer will break down.
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F. Control Panel
Control Panel
Power Up Power Down Toggle IP over USB on/off
Advance paper Print Setup Report
Battery (Yellow)
Power Button
Paper Feed Button
Power & Status (Green/Red)
On Off On Booting up On Off Off Ready On Off Flashing
Flashing Off Off Job is arriving Flashing Off Off Job is printing Flashing Off Flashing IP over USB active
On Charging Battery Flashing Battery Low
Flashing Flashing Flashing Restart the printer
Off Off Flashing Restore the printer Off Off On Print head too hot
G. Performing a Printer Self-Test
Press & Release Press & Hold Press twice
Press once Press twice
Alert (Red)
Indication
Paper Error / Lid Open / Paper End
manually firmware
Before you connect the printer to the computer, make sure that the printer is in proper working order. You can do this by printing a configuration status label.
1. Make sure the media is properly loaded, the top cover of the printer is closed and the printer is power on. Then, press the Feed button twice continuously.
2. The printer will print out a parameter setting page.
H. Restore the Printer Firmware
1. When the Power & Status LED is off, and Alert LED flashing, you need to restore the printer firmware. Turn on the printer and wait for around 30 seconds, the printer enters into configuration mode, and you could download the firmware via web.
2. If any problem occurs during firmware upgrade, and the printer fails to work, you could restore the printer firmware as such:
① You had better use external battery.
② Turn on the printer by holding both the feeding button and power button for five
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seconds.
③ With Power LED and Alert LED flashing, the printer enters into Configuration mode after 30 seconds. ④ You could upgrade the firmware via the web.
Configuration
Configuration of the DP-581H printer is done through a built-in web page. This allows you to configure the printer from any device that has a browser and is compatible with your DP-581H communication capabilities.
1. Turn the printer ON.
2. Connect a USB cable between the printer and a PC.
3. To access the DP-581H web page, push the Power button twice rapidly. This will put the printer into Configuration mode.
4. When the printer is in Configuration mode the POWER and FAULT LEDs will flash together. a. Open browser on your PC and type 169.254.200.1
Enter - A login box should appear:
into the address bar of the browser and hit
b. Type “0000”or”0581” and hit Enter- you should now be at the home page for DP-581H
Configuration.Two passwords correspond to two modes:User mode and service mode.In User mode,the web configuration function is intuitive. In service mode,the web configuration is comprehensive.(the following is an example of service mode).
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5. The main configuration screen of the DP-581H:
This is an overview of the printer configuration. The battery icon shows the relative charge in the battery. The more bars, the higher the charge. An AC plug will appear in the battery icon when the printer is plugged into an external power source.
To return the printer to normal operating mode, double-click the Power button. The POWER LED will be returned to a solid light.
At the top of the Main Page are selections to access the sub-menus.
Click “User Manual” to access the user manual pages for help.
A. Connectivity Parameters
This page allows you to setup the connection to your printer. Depending on the optional interface installed, you will see either Bluetooth Config or WI-FI Config. In the detailed descriptions, an asterisk (*) indicates the factory default value.
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WI-FI Config:
Wireless Configuration
This will display the current Wi-Fi configuration:
SubNetMask – user defined. If Static Address Method is selected, type in the subnet mark of the network.
GateWay – user defined. If Static Address Method is selected, type in the gateway address of the network.
WiFi Port – default value = 8023
Address Method – user selectable
Static – printer will always connect to the network using the IP address defined. DHCP – printer will acquire an IP address from your network DHCP server
Personal Area Network –The printer will broadcast itself as a network connection. The Power LED will flash off every two seconds while in this mode. The SSID will be the serial number of the printer.
When connecting to the printer, the passphrase is the printer’s serial number. Personal Area Network mode can also be activated outside of the printer web page.
To enter Personal Area Network mode, press and hold the Power and Paper Feed buttons until the Power and Alert LEDs light. Release both buttons, and the printer will restart in Personal Area Network mode. To exit Personal Area Network mode, press and hold the Power and Paper Feed buttons until the Power and Alert LEDs light. Release both buttons, and the printer will restart in normal Wi-Fi mode.
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