Never carry out maintenance or repair work yourself. Always contact a qualified service
Keep this Operator’s Manual in a place which is easily accessible at all times.
Place the printer on a solid and even base so that it cannot fall.
Never place the printer in the vicinity of inflammable gas or explosive substances.
Ensure the printer is connected to a socket with the correct mains voltage.
Always disconnect the printer from the mains before opening the device to perform maintenance
Do not expose the printer to high temperatures, direct sunlight or dust.
Keep all liquids away from the printer.
Protect the printer from shock, impact and vibration.
Make sure that the printer and computer are switched off before connecting the data cable.
The print head will become very hot during printing; avoid contact with the print head after printing
Do not perform any operation or action in any way other than those provided in this manual.
Important Safety Instructions (English)
Read the following instructions thoroughly before starting up your printer.
technician.
work or remedy errors.
has finished.
When in doubt, contact your dealer or your customer support.
The device and mains-socket must all times be easily accessible.
I
Tally Dascom DL-820User Guide V1.0
Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie
Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen
Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven
Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den
Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel
Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen
Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation
Maschinenlärminformations – Verordnung – 3.GPSGV, der höchste Schalldruckpegel beträgt 70
Wichtige Sicherheitshinweise (German)
Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen.
immer einen qualifizierten Servicetechniker.
kann.
Stoffen auf.
Netzstecker an der Steckdose ziehen.
angeschlossen wird.
lassen.
ab.
Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.
dB(A)oder weniger gemäß EN ISO 7779.
Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.
II
Tally Dascom DL-820User Guide V1.0
Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un
Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de
Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et
Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la
Ne pas mettre l’imprimante en contact avec des liquides.
Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de
La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir quelques
N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel. En
Consignes importantes de sécurité (French)
Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.
dépanneur qualifié.
substances explosives.
toujours débrancher le connecteur secteur de la prise murale.
poussière.
données.
instants avant d’y toucher.
cas de doute, veuillez contacter votre distributeur ou service après-vente.
Le dispositif et la prise principale doivent toujours être accessibles facilement.
III
Tally Dascom DL-820User Guide V1.0
Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un
Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
Collocare la stampante su una superficie stabile, per evitare che cada a terra.
Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
Collegare la stampante a una presa di corrente con tensione adeguata.
Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire
Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
Evitare il contatto della stampante con liquidi.
Non esporre la stampante a colpi, scosse o vibrazioni.
Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione
Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario
Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In
Indicazioni di sicurezza importanti (Italian)
Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.
tecnico
di assistenza qualificato.
sempre il connettore di rete dalla presa.
dati.
opportuno quindi lasciarla raffreddare qualche istante.
caso di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.
Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.
IV
Tally Dascom DL-820User Guide V1.0
Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico
Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias
Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de
No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
No ponga la impresora en contacto con fluidos.
Nunca exponga la impresora a sacudidas, choques o vibraciones.
Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos.
La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo
No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala
Instrucciones de seguridad importantes (Spanish)
Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.
de
servicio calificado.
explosivas.
alimentación del enchufe.
algún tiempo antes de tocarla.
en el manual. En caso de duda, póngase en contacto con su comerciante o con su servicio
post-venta.
El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.
V
Tally Dascom DL-820User Guide V1.0
Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о
Данная инструкция должна быть всегда доступна каждому пользователю.
Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол.
Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых
Включайте принтер в розетку только с соответствующим напряжением.
Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем
Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли.
Не допускайте попадания жидкости на принтер.
Нельзя подвергать принтер тряске, ударам и вибрации.
Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с
Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то
Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают
Правила по технике безопасности. (Russian)
Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу
принтера.
7.1 Using the cutter.......................................................................................................................................49
7.2 Using the peeler......................................................................................................................................50
Dascom designs this competitive industrial thermal label printer with the resolution of 203 dpi
(dots per inch) printing at 8 ips (inches per second). Generous media storage and multiple
emulations supporting ZPL, EPL, TSPL best fit for medical, manufacturing, logistics, retail & service,
postal and education applications.
1.1 Features
Nearly 90cap opening for effortless media and ribbon replacement.
Pull down to tear for easy cutting of short-width labels.
Generous storage for 360-meter ribbon and 203 mm diameter media to reduce frequent
replacement.
Movable media sensor for precise positioning of media with off-center registration maker.
Multiple interfaces: USB and LAN built-in, parallel option.
Other optional parts:
Cutter, label peeler
Chapter 1 Introduction
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2
1.2 Specifications
Print
Parameter
Print method
Direct thermal/Thermal transfer printing
Print width
Max. 108mm
Print speed
Max. 8 ips (203dpi)
Print head
Dot pitch: 0.125mm
Resolution
203DPIx203DPI
Fonts
Chinese
GB18030 24×24 (Simplified/Traditional Chinese)
Alphanumeric
Resident single byte (ZPL): Font A, Font B, Font D, Font E, Font F, Font G,
Font H, Font V0, Font GS, Font P, Font Q, Font R, Font S, Font T, Font U,
Font V
User-defined
User-defined fonts can be downloaded into FLASH, SDRAM.
Code Pages
EPL:
PC437;PC850;PC852;PC860;PC863;PC865;PC857;PC861;PC862;PC85
5;PC866; PC737;PC851;PC869;Windows 1252;Windows 1250;Windows
1251; Windows 1253;Windows 1254;Windows 1255
ZPL:
PC850, windows 1250, windows 1252, windows 1251, windows 1253,
windows 1254, windows 1256
Scalable
/Rotation
Zoom in 1~8 times in vertical or horizontal, rotate by 0
0
, 900, 1800, 270
0
.
Graphics
Graphics
processing
Graphics (Monochrome PCX, BMP) can be downloaded into SDRAM.
Barcodes
1D
ZPL:
Code11;Interleaved2of5;Code39;Code49;PlanetCode;
EAN-8;EAN-13;UPC-E;UPC-A;Code 93;Code 128;
Industrial 2 of 5;Standard 2 of 5;Codabar;MSI;Plessey
EPL:
EAN-8;EAN-13;UPC-E;UPC-A;Code 39;Code 93;Code 128; Interleaved 2
of 5
2D
ZPL:
PDF417;CODABLOCK;Maxicode;Aztec;QR Code; Data Matrix;
EPL:
PDF417;Maxicode;QR Code; Data Matrix;
Ribbon
OD
Max. φ70mm (2.7 in)
ID
φ25 mm (1 in)
Length
Max. 360 m
Width
25.4~114mm
Media
Handling
Media Spec.
Thickness 0.06~0.25mm
Width 19.6mm~120mm
Length 8.9~400mm
Max. OD φ203mm (8 in)
ID φ25.4 mm~76.2 mm(1 inch~3 inch)
Media cut
Tear bar, auto-cutter, peeler
Media type
Roll paper, fanfold paper
(continuous, non-continuous, continuous tag, wrist-band, normal media
and all sorts of receipts )
Control
Panel
Key
Four keys: Feed, Return, Pause, Cancel
LED indicator
One LED: Power
Screen
LCD
Detect
Function
Standard
sensors
Black mark sensor, Media sensor, Ribbon sensor, Machinery sensor
Optionalkit
sensor
Label peel-off sensor
Emulation
Zebra
ZPL, EPL, TSPL
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3
Power
Supply
External power adapter
Input
AC 100V-240V, 50-60Hz
Output
DC 24V;1.5A
Memory
SDRAM
32MB
FLASH
8 MB
Interface
Standard
USB (2.0 Full-Speed)
Ethernet: 10M/100M
Optional
Parallel Centronics (IEEE-1284)
Software
Driver (Windows 32bit/64bit), Bartender, SDK system
Physical
Spec.
Dimensions
240(W)×440(D)×255(H)mm
Casing Color
Black
Weight
9.8kg
Operating
condition
0~45℃ 20%~95%RH (non-condensing)
Storage
condition
-20~60℃/≤95%RH (non-condensing)
Certification
CE, FCC
Optional kit
Cutter, Peeler
Reliability
TPH lifetime
150km
(Condition: use specific thermal roll paper and the print rate is 12%)
1.3 Consumables
Important: Use genuine media to ensure the best print quality. The special
designed paper, polyethylene and polyester media improve the performance
and the print head life.
This printer supports three classes of print media:
Adhesive Labels - individual label or continuous roll, with adhesive material on its back, laying
over a backing tape (liner).
Receipt - generally thermal sensitive paper in a roll.
Ticket & Tag - generally made of thick paper (max. 0.25 mm); with perforation between label.
The print media can be in a roll or fanfold.
Thermal sensitive media (direct thermal) must be used without ribbon.
Choose correct type of media for your application.
Tally Dascom DL-820User Guide V1.0
4
1.4 Size and Weight
Width: ~240 mm
Length: ~ 440 mm
Height: ~255 mm
Weight: ~9.8kg
Front View
Rear View
Side View
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5
1.5 Unpack and Inspect
Unpack and inspect if any shipping damage or missing parts compared with the packing list:
Save all packing materials.
Check if any exterior damages.
Open the printer and inspect if any damages in the media compartment.
If you find shipping damage, keep the packing materials and notify the re-seller.
Contents in the packing list may vary according to your order.
Tally Dascom DL-820User Guide V1.0
6
Packing List for Standard Order:
Parts
Quantity
Remark
Printer
1 set
Ribbon
1 roll
Wax base
Ribbon Rewinding Core
1 piece
Media Holder
1 piece
Thermal Paper
1 roll
Ribbon Spindles
2 pieces
Media Width Adjuster
1 piece
Power Cord
1 piece
USB Cable
1 piece
GIG
1 copy
CD
1 piece
Contents: User
Guide, GIG, Driver,
Configuration Tool
Tally Dascom DL-820User Guide V1.0
7
Product
Interfaces
Cutting
Sensor
USB
LAN
Serial
Parallel
WLAN
Blue
tooth
Tear
Cutter
Label
Peeler
Black
Mark
DL-820
√
√
XOX
X√O
O
√
Remarks: “√” denotes standard component.
“O” denotes optional component.
“X” denotes unavailable component.
Parallel (optional)
USB
LAN
1.6 Standard/optional components for the product
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8
No.
Part Names
Descriptions
1
Transparent Window
Observe quantity of remained media.
2
Top Cover
Open to replace media or ribbon.
3
Control Panel
Configure the parameters and check the settings.
4
Rear Slot
An opening to load fanfold media
5
Power Socket
Socket for detachable power cord.
6
Power Switch
Turn on and off the printer
7
USB Interface
USB connection to PC (ex-factory standard interface)
8
LAN Interface
LAN connection to the server (ex-factory standard
interface)
9
Optional interface:
parallel
Optional interface to the PC. (Ordered separately)
2
1
6
9
7
5
3
8
4
1.7 Key components
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9
No.
Part Names
Descriptions
1
Media Holder
With the Media Width Adjuster, they hold the media roll in position.
2
Media Width Adjuster
Adjust it along the shaft of the Media Holder to match the width of the
media.
3
Media Compartment
Generous space for media roll.
4
Ribbon Spindles
One to supply and the other to rewind the ribbon.
5
Ribbon Drive Module
The mechanism to supply and rewind the ribbon.
6
Engage Handle
Press it to latch the print head/ribbon module in place.
7
Front Cover
To be removed if optional cutter or label peeler is installed.
2
6
7
4
1
5
3
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10
No.
Part Names
Descriptions
1
Media Thickness Dial
Turn it to match with the media thickness
2
Media Width Slider
Slide it to match with the media width.
3
Release Lever
Push it to release the print head/ribbon module.
4
Ribbon Balance Gear
Turn it to balance the ribbon tensions to correct wrinkled ribbon
on the winding side.
2
3
1
4
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11
No.
Part Names
Descriptions
1
Print head
Never touch the headsurface with fingerswhich
contaminate the head with grease or dirt.
2
Sensor Arm
In normal position, it guides the media feeding. Lift it up to
load media.
3
Gap Sensor
Media registration by identifying the notch or gap
separating adjacent tags or labels.
4
(Reflective) Black Mark Sensor
Media registration by identifying the black mark pre-printed
on the backside of the media.
5
Left Media Guide, fixed
Guard the left edge of the media.
6
Right Media Guide, movable
Free to move guide guarding the right edge of the media.
7
Feeding Roller
The friction between it and the print head drives printed
media out of the printer.
8
Damper
It prevents media getting curved in high speed printing.
6
2
8
5
7
4
3
1
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12
No.
Part Names
Descriptions
1
Ribbon Supply Leveler
It corrects ribbon wrinkle on the supply side by changing
the tilted angle of the ribbon guide to balance the ribbon
left/right tension.
2
Ribbon Guide Shaft
A routing pole for ribbon winding.
3
Ribbon Knobs
Turn the knobs to tighten up the ribbon on loading or
wrinkled.
4
Option Cover
Open this cover to plug in the connectors for optional cutter
or label peeler. Keep it closed if no options installed.
1
3
4
2
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13
Normal Mode
(Ready to print operation)
Setup Mode
LCD
The 1stand 3rdlines constantly shows
themodelnameandSetup,
respectively.
The 2ndline shows the current status,
or the error message if a fault occurs.
The 1stline constantly shows the model
name.
When the 2ndline shows one of the five
major configuration menus, the 3rdline
shows Setup.
When the 2ndline shows a sub-menu
configuration, the 3rdshows the valid
setting value.
Power LED
Lights up to indicate the printer is turned
on.
Lights up to indicate the printer is turned
on.
∷
button
Enter Setup mode.
Press twice to terminate the given
item/value
▎▎button
Pause the print job.
Scroll backward
■button
Complete the current print job; then
suspend the printer.
Scroll forward
►►button
For non-continuous media, advance to
next label or top-of-form position.
For continuous media, a press feeds the
media 1 line; holding this button feeds
multiple lines until the button is released.
This action varies if options are enabled:
Label peeler: the label is fed to the
peel off position. Further pressing the
►►button has no effect until the label
is removed.
Auto-cutter: Printed label is fed to cut
position directly.
Accept the given item/value.
1.8 Control Panel
1.8.1 Normal/Setup modes operation
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